Rethinking higher education business models — from americanprogress.org by Robert Sheets, Stephen Crawford, Louis Soares

Excerpt:

The theory ofdisruptive innovation—the notion that certain innovation can improve a product or service in such a way that it creates new markets that displace existing ones—was developed and advanced by Christensen in the 1990s. According to Christensen, who has studied the evolution of many industries, disruptive innovation occurs when sophisticated technologies are used to create more simplified and more accessible solutions to customers’ problems—solutions that are often less high performing than previous technologies but whose price and convenience attract whole new categories of consumers. The first generations of transistor radios, desktop computers, and MP3 players are examples. These new solutions—innovations to existing technologies deployed through new business models—gradually improved to the point where they displaced the previously dominant solutions. Christensen’s key point, however, is that new technologies like these cannot achieve their transformative potential without compatible changes in their industry’s business models and value networks, which in turn may require shifts in the standards and regulatory environment.

From DSC:
Given the current rumblings of massive changes that are about to take place (if they haven’t already) within the higher education landscape, each person within higher education that has key strategic and leadership responsibilities should be required to read the two books mentioned below. I assert this because these world-class researchers and authors have discovered and documented phenomenon that is affecting all of higher education at this point in time. Understanding the concepts in these books will help your college or university not only survive — but thrive — in the future.

  • The Innovator’s Dilemma — by Clayton M. Christensen
    Clayton M. Christensen is the Robert and Jane Cizik Professor of Business Administration at the Harvard Business School. Christensen is also co-founder of Innosight, a management consultancy; Rose Park Advisors, an investment firm; and Innosight Institute, a non-profit think tank. He is the author or coauthor of five books including the New York Times bestsellers The Innovator’s Dilemma, The Innovator’s Solution and most recently, Disrupting Class.
    .
  • Disrupting class, expanded edition: How disruptive innovation will change the way the world learns — by Clayton Christensen, Curtis W. Johnson, Michael B. Horn.

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Also:

From DSC:
That article reminds me of a posting on my archived site from 4/11/09:

Let’s reallocate funds towards course development, and then let’s leverage those learning materials throughout the world!

 

Reallocate funds to course development, and bring costs WAAAAYYYY down and ACCESS WAAAYYY  UP!

For students: Bring costs waaaayyyyy down and access waaayyy up!
Plus, no more defaulted loans, students could experience richer content, students wouldn’t have to wait as much on financial aid decisions. There would be fewer financial aid headaches; and the resources devoted to figuring out & processing financial aid could be reduced. The issue will be how an institution can differentiate itself in such a new world…but that issue will have to be dealt with in the future anyway.

Student-loan debt tops $1 trillion — from WSJ.com by Josh Mitchell and Maya Jackson-Randall

Excerpt:

The amount Americans owe on student loans is far higher than earlier estimates and could lead some consumers to postpone buying homes, potentially slowing the housing recovery, U.S. officials said Wednesday.

Total student debt outstanding appears to have surpassed $1 trillion late last year, said officials at the Consumer Financial Protection Bureau, a federal agency created in the wake of the financial crisis. That would be roughly 16% higher than an estimate earlier this year by the Federal Reserve Bank of New York.

From DSC:
Phrases/words that come to my mind include (which many readers of this blog and my archived website will instantly recognize:

  • Reinventing ourselves
  • Staying relevant /addressing our customers’ needs
  • Innovation
  • Strategy
  • Leadership
  • Vision
  • The business side of higher ed / new business models
  • Game-changing environment
  • Disruption
  • Dangers of the status quo
  • Student-related
  • Future of higher education
  • The Walmart of Education
  • Learning from the Living Room

Addendum on 3/23/12:

 

A Communiqué from the Horizon Project Retreat [2012]
Building on ten years of research into emerging technology in education

Excerpt:

From these discussions, 28 hugely important metatrends were identified. The ten most significant are listed here and will be the focus of the upcoming NMC Horizon Project 10th Anniversary Report:

  1. The world of work is increasingly global and increasingly collaborative. As more and more companies move to the global marketplace, it is common for work teams to span continents and time zones. Not only are teams geographically diverse, they are also culturally diverse.
  2. People expect to work, learn, socialize, and play whenever and wherever they want to. Increasingly, people own more than one device, using a computer, smartphone, tablet, and ereader. People now expect a seamless experience across all their devices.
  3. The Internet is becoming a global mobile network — and already is at its edges. Mobithinking reports there are now more than 6 billion active cell phone accounts. 1.2 billion have mobile broadband as well, and 85% of new devices can access the mobile web.
  4. The technologies we use are increasingly cloud-based and delivered over utility networks, facilitating the rapid growth of online videos and rich media. Our current expectation is that the network has almost infinite capacity and is nearly free of cost. One hour of video footage is uploaded every second to YouTube; over 250 million photos are sent to Facebook every day.
  5. Openness — concepts like open content, open data, and open resources, along with notions of transparency and easy access to data and information — is moving from a trend to a value for much of the world. As authoritative sources lose their importance, there is need for more curation and other forms of validation to generate meaning in information and media.
  6. Legal notions of ownership and privacy lag behind the practices common in society. In an age where so much of our information, records, and digital content are in the cloud, and often clouds in other legal jurisdictions, the very concept of ownership is blurry.
  7. Real challenges of access, efficiency, and scale are redefining what we mean by quality and success. Access to learning in any form is a challenge in too many parts of the world, and efficiency in learning systems and institutions is increasingly an expectation of governments — but the need for solutions that scale often trumps them both. Innovations in these areas are increasingly coming from unexpected parts of the world, including India, China, and central Africa.
  8. The Internet is constantly challenging us to rethink learning and education, while refining our notion of literacy. Institutions must consider the unique value that each adds to a world in which information is everywhere. In such a world, sense-making and the ability to assess the credibility of information and media are paramount.
  9. There is a rise in informal learning as individual needs are redefining schools, universities, and training. Traditional authority is increasingly being challenged, not only politically and socially, but also in academia — and worldwide. As a result, credibility, validity, and control are all notions that are no longer givens when so much learning takes place outside school systems.
  10.  Business models across the education ecosystem are changing. Libraries are deeply reimagining their missions; colleges and universities are struggling to reduce costs across the board. The educational ecosystem is shifting, and nowhere more so than in the world of publishing, where efforts to reimagine the book are having profound success, with implications that will touch every aspect of the learning enterprise.

These metatrends are the first of much yet to come in the next year. Watch NMC.org for news and more throughout the Horizon Project’s 10th Anniversary. To be part of the discussions, follow #NMChz!

 

 

Inside Higher Ed's 2012 Survey of College & University Presidents

Tagged with:  

My notes on two presentations from the Learning Without Frontiers Conference, London, 26th January 2012:

My notes for:
Sir Ken Robinson’s talk

Practice <–>Theory <–> Policy

  • People who practice don’t often have time to get the latest and greatest information re: theory
  • Theorists don’t have much time for practice
  • Policy makers don’t know much about either 🙂

Purposes of education:

  • Economic.  Not solely, but there are economic reasons for providing education. Academic vs vocation programs – Sir Ken doesn’t subscribe to this dichotomy in educational DNA. Need new sorts of education
  • Cultural. Aim to pass on cultural genes – values, beliefs
  • Personal. The most important! In the end, education is ultimately, personal. Too much impersonal testing that students aren’t engaged in.

Key point:

  • There is everything you can do – at all levels; many of us ARE the educational system – at least for the group(s) of students that we are working with. So we can make immediate changes; and collectively this can create a revolution.

Education not linear, not monolithic. Rather, it’s a complex, adaptive system – many moving parts, like a vortex…not like an undistributed canal; more like an ocean with different forces tugging this way and that. (From DSC: I agree with what Sir Ken is saying here, but I especially agree with this particular perspective — thus the name of this blog.)

Personalization is key! Education needs to be customized to the communities where it’s taking place.

Principles

  • Curriculum – towards disciplines (skills, processes, procedures) and away from subjects
  • Teaching & Learning – dynamic; flow of knowledge; not static; forms need to tap into streams; move towards collaborative activities; active learning trumps passive learning
  • Assessment – must move from judgment to description

 


My notes (part way) for:
Jim Knight – If Steve Jobs Designed Schools

What if Steve Jobs had re-invented the education system rather the computer and consumer electronics industry?

Steve Jobs was a contradictory character, combining control freak and Zen Buddhist, and technology with design. He had a revolutionary impact on computing, animation, the music industry, printing, and publishing. Last year he and Bill Gates together expressed surprise at how little impact technology had had on schools. Jobs’s wife is an educational reformer, he was a college dropout; but what would it have been like if Steve Jobs had focused on education? What would the Jobs School be like?

How do we make an insanely great school?

  • Must go really deep to create something that’s easy to use (from DSC — I call this “Easy is hard.”) Need to de-clutter the teaching & learning environment, the curriculum, the qualifications, and the people.
  • How does it make me feel when I walk through the doorway of your school?
  • Get to choose who you want to learn with and from
  • Simple, beautiful space; flexible; social; reflective, all year round
  • More seductive, intuitive, enthralling
  • Does it inspire curiosity?
  • “Don’t need instructions”
  • Not just a school – learning doesn’t stop when school bell rings
  • 24×7 thing
  • Curriculum
  • Is there a range of things to interest everyone?
  • Need more choice; selection; more control of their learning
  • All ages
  • Enterprising
  • Creative, technical, practical…but most of all, it would be fun!

More here…


 

Willing but not yet ready: A glimpse of California teachers’ preparedness for the Common Core State Standards

Excerpt:

California is on the precipice of implementing the Common Core State Standards (CCSS), which were developed through an initiative of the National Governors Association and the Council of Chief State School Officers to reflect the knowledge and skills needed for success in college and careers. In California, one of 45 adopting states, the standards represent a significant shift in expectations for both teaching and learning, not just in English language arts (ELA) and mathematics, but also in literacy related to science and history/social science. The newly adopted standards call for a deep conceptual understanding of the content in ELA and mathematics and, also, for the ability to apply this content to other disciplines. New assessments aligned to the standards are due to be implemented in 2014-15. It all sounds good. But are teachers ready to teach to the new standards?

From DSC:
Due to my lack of knowledge, the jury is still out for me re: what I think about the Common Core State Standards.  The crux of my struggle has to do with:

  • Who determines which courses/topics are included in the standards — both now and in the future?
  • How often will they be updated to insure the foundations are truly foundational to our students’ futures?
  • Are such large swaths of standards helpful and effective or are they an extension of a one-size-fits all approach?  (For example, I look back on some of the items that I took in K-12 — many of which I’ve forgotten and I never use — but I’ll bet are still in the standards. )

I would like to see some solid foundations being built as well — as I assume that’s what the standards seek to implement.  I just hope we can provide places for students’ wide variety of passions to be identified, explored, and strongly nurtured as my economics training taught me that we all win when each of us does what we do best.

Can someone educate me on these standards? What are the upsides and downsides — the pros and cons — of these standards? Thanks!

 Addendum on 3/2/12:

 

Below are the concluding paragraphs of Introducing Bennett Hypothesis 2.0 [by Andrew Gillen, Center for College Affordability and Productivity, with emphasis below from DSC)

Original Bennett Hypothesis + a couple refinements + Bowen’s Rule = Bennett Hypothesis 2.0.

The original Bennett Hypothesis held that increases in financial aid will lead to higher tuition, but the empirical evidence testing the hypothesis is inconclusive. The next generation of the concept, Bennett Hypothesis 2.0, adds three refinements.

1.  All Aid is Not Created Equal
2.  Selectivity, Tuition Caps, and Price Discrimination are Important
3.  Don’t Ignore the Dynamic Story

These three refinements not only help explain the mixed empirical evidence, but also provide a better understanding of the relationship between financial aid and tuition. While the first two refinements weaken the link between the two (lessening our concern about Bennett Hypothesis 2.0), the third refinement strengthens the link, implying that we should almost always be concerned about financial aid leading to higher tuition.

Given the current structure of the higher education system, Bennett Hypothesis 2.0 implies that the government will always be fighting a losing battle to increase access to college or improve college affordability since “additional government [financial aid] funds keep providing revenues that, under the current incentive system, increase costs.”54  As higher financial aid pushes costs higher, it inevitably puts upward pressure on tuition. Higher tuition, of course, reduces college affordability, leading to calls for more financial aid, setting the vicious cycle in motion all over again.

Bennett Hypothesis 2.0 exacerbates rather than causes out of control spending by colleges, the ultimate cause of which is Bowen’s Rule. Nevertheless, that is no excuse for ill-designed financial aid programs to pour fuel the fire.  As Bennett noted:

“Federal student aid policies do not cause college price inflation, but there is little doubt that they help make it possible.”55

Those words remain just as true today as they were a quarter century ago.

From DSC:
This report seems to show that the current system is only serving to expand the higher ed bubble even further; surely a pop will be heard in the future (if it hasn’t already at some individual colleges and universities).  Such a financial aid system seems to be causing one of the elements of the perfect storm — the cost of higher ed — to mount its waves to an even higher level.  (Keep in mind I created the image below in September 2010, but many of these forces are still with us today.)

The perfect storm in higher ed

 

Blackboard launches solution to improve developmental education
Fully online courses now include built-in assessment, analytics tools

Excerpt:

WASHINGTON – February 22, 2012 – Blackboard Inc. today announced the official launch of Blackboard Developmental Education™ (Blackboard DevEd), an innovative approach aimed at improving student outcomes and increasing completion rates in an area where many institutions have struggled. The solution, which was first piloted by several institutions in the fall, now includes built-in assessment and analytics tools that enable course instructors to further personalize their instruction.

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Blackboard Developmental EducationTM (Blackboard DevEd) is a comprehensive program of blended instruction and online remedial courses designed to improve student achievement levels cost-effectively.

Early reflections from DSC:

  • First of all, my congratulations go out to Blackboard for innovating! Nice work.
  • This is another example of the innovation occurring in the online/digital learning world — yet more tools and diagnostic powers are being made available to online-based teaching and learning environments
  • This should be another shot across the bow of how institutions of higher education are training our future teachers — student teachers NEED to know how to teach online!!!
  • Too early to tell how such endeavors will affect career paths (for teachers, administrators, counselors, nurses, and such)

 

Also see:

From DSC:
Whether you’re talking the corporate world or the world of higher education…in this fast-paced and increasingly technology-driven world, the role that technology plays in our organizations’ strategic plans needs to escalate.  That is, if our organizations want to survive, we cannot view IT as a cost center. 

Instead, we need to wake up and realize the world in which we are living in.  As such, our IT groups should be playing key roles in determining new business models and helping our organizations identify new sources of income.  IT is not just about infrastructure and plumbing anymore (although that’s important as well).  IT should be about becoming thee key leading group on campus or in your company.  No joke.

If you doubt that or don’t think your IT group has it in them, than you need to identify which other group/dept is developing the strategic plans on how to ride the enormous waves of change being caused by the Internet, shifting consumer expectations, changing methods of tech-enabled communications, and the massive convergence of the TV, telephone, computer (as well as other forces). 

A poster in our shop asserts that you can either ride the waves of change or be crushed by them.  Along those lines, my father-in-law wisely reminds me that it’s much easier to ride on the front side of a wave than trying to play catch up on the backside of the wave.

Excerpt from Succeeding in the New Normal (from CampusTechnology.com by Dian Schaffhauser)

As IT administrators struggle to come to terms with the new normal, one truth is becoming clear: CIOs need to change the conversation about IT on campus. First, instead of driving their beleaguered IT staffs ever harder while service levels drop, they need to reset campus expectations about what IT can realistically achieve. Second, CIOs must rebrand their own organization. They need to start taking credit for how IT saves their institutions money. In the eyes of the university, IT has to go from cost center to efficiency expert.

“Technology people are inherently working to make things more efficient,” Carter points out. “But they do a lousy job of publicizing their results. They do a lousy job of measuring them. As we get more and more into things like performance funding, accreditation, and accountability, what you’re going to find is that IT leaders are going to have figure out a way to justify their existence, or they’re going to end up out of a job.”

From DSC:
I would argue that if IT leaders (at least those leaders who are effective in developing their organization’s strategy and who see the role of IT as different from its past roles) are going to end up out of a job, then the entire organization will end up out of jobs.  No kidding.  The world is changing rapidly, and people can no longer afford to view IT as simply a cost center.  As Thomas Friedman recommends, “Know the world you’re living in.”  As such, IT needs to be one of thee key drivers of business model change and overall strategy within your organization.

 

Addendum/also see:

  • 61-year tenure for average firm in 1958 narrowed to 25 years in 1980—to 18 years now.
  • A warning to execs: At current churn rate, 75% of the S&P 500 will be replaced by 2027.
  • To survive and thrive, leaders must “create, operate and trade” their business units without losing control of their company.
  • Study led by Innosight director Richard N. Foster, co-author of Creative Destruction.

An infographic series on the current crisis facing higher education — from educationnews.org

  • Video
  • Infographic Part I
    A breakdown re: how an economic bubble forms, expands, and bursts; a comparison of the higher ed bubble to the housing bubble, and a look at the first major contributor to college’s bubble behavior: the rising cost of tuition.
  • Infographic part II:
    Analysis of the second and third big factors in blowing up the higher ed bubble: the student loans crisis, and the unforgiving post-graduation job market.

 

 

Tyrrany-of-the-textbook----Jobrack- 2011.

Book Description
Publication Date: December 16, 2011 | ISBN-10: 1442211415 | ISBN-13: 978-1442211414

Excerpt:

Educational reforms and standards have been a topic of public debate for decades, with the latest go-round being the State Common Core Curriculum Standards. But time and again those reforms have failed, and each set of standards, no matter how new and different, has had little impact on improving student achievement. Why? The textbooks. Textbooks sell based on design and superficial features, not because they are based on the latest research on how children learn and how well they promote student achievement. In Tyranny of the Textbook, Beverlee Jobrack, retired from educational publishing, sheds light on why this happens. She gives an engaging and fascinating look behind-the-scenes of how K-12 textbooks are developed, written, adopted, and sold. And, perhaps most importantly, she clearly spells out how the system can change so that reforms and standards have a shot at finally being effective.

Did you Know?

  • Reform efforts have focused on writing and rewriting standards and tests, but these rarely have any effect on the core curriculum that is published.
  • School districts and states don’t use effectiveness as a criterion for evaluating and purchasing textbooks.
  • Publishers don’t offer textbooks with better content or the latest teaching methods because teachers don’t want textbooks that require them to change their practices.
  • Teachers report that they don’t rely on a textbook in their class, but research shows that they do.
  • Three companies publish 75 percent of the K-12 educational materials.
  • Those three companies are producing similar programs with the same instructional strategies, none of which require teachers to change their practices significantly.
  • Publishers write textbooks for California and Texas. All the other markets have to make do with books only superficially adjusted for their states.

From DSC:
I originally saw this at:

Obama wants lower college costs, higher dropout age — from edweek.org by Alyson Klein

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SOTU_Blog.jpg

Excerpt (emphasis DSC):

President Obama gave college affordability a prominent place in his domestic agenda during his annual State of the Union address, calling directly on universities to hold down costs in order to make higher education more accessible to the middle class. He outlined a set of proposals that include threatening universities with a loss of federal money if they are unable to tamp down tuition.

“Let me put colleges and universities on notice: If you can’t stop tuition from going up, the funding you get from taxpayers will go down,” Obama said in his hour-long address. He didn’t offer specifics, however, and the blueprint document the White House sent out to accompany the speech didn’t get specific either. But advocates expect him to lay out more concrete details in the coming days.

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State higher education spending sees big decline — from HuffingtonPost.com by Christine Armario

Excerpt:

MIAMI — State funding for higher education has declined because of a slow recovery from the recession and the end of federal stimulus money, according to a study released Monday.

Overall, spending declined by some $6 billion, or nearly 8 percent, over the past year, according to the annual Grapevine study by the Center for the Study of Education Policy at Illinois State University. The reduction was slightly lower, at 4 percent, when money lost from the end of the American Reinvestment and Recovery Act was not taken into account.

The funding reductions, seen across nearly every state, have resulted in larger class sizes and fewer course offerings at many universities and come as enrollment continues to rise.

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Beware: Alternative certification is coming — from The Chronicle by Richard Vedder

Excerpt (emphasis DSC):

As college costs rise, however, people are asking: Aren’t there cheaper ways of certifying competence and skills to employers? Employers like the current system, because the huge (often over $100,000) cost of demonstrating competency is borne by the student, not by them. Employers seemingly have little incentive to look for alternative certification. That is why reformers like me cannot get employer organizations like the U.S. Chamber of Commerce to take alternative certification seriously. But if companies can find good employees with high-school diplomas who have demonstrated necessary skills and competency via some cheaper (to society) means, they might be able to hire workers more cheaply than before–paying wages that are high by high-school-graduate standards, but low relative to college-graduate norms. Employers can capture the huge savings of reduced certification costs. And students avoid huge debt, get four years more time in the labor force, and do not face the risks of not getting through college. Since millions of college grads have jobs which really do not use skills developed in college anyhow, alternative certification is more attractive than ever.

Addendums on 1/26:

  • President Obama: ‘Higher education can’t be a luxury – it is an economic imperative’ — from annarbor.com by Ryan Stanton
  • Survey finds that dwindling financial aid contributes to fewer college options — from the NYT by Daniel Slotnik
    Excerpt:
    College freshmen entering school last fall were less likely to attend their first choice of college, a function of both competition and cost, than at any other time since 1974, and fewer received financial aid through grants or scholarships, according to an annual survey of nearly 204,000 high school students.
  • Pressure remains for higher education: Moody’s — from Reuters
    The financial conditions of many U.S. colleges and universities will likely not improve much this year, as states continue cutting funding for public schools, students become more price sensitive, and areas for other revenue remain stretched, a lead rating agency said on Monday.  “During the past year, public and political scrutiny of colleges and universities, both not-for-profit and for-profit, has escalated and we expect that the sector will remain under the microscope in 2012 and beyond,” said Moody’s Investors Services in a report outlining why it is maintaining a “mixed outlook for U.S. not-for-profit private and public colleges and universities, mirroring our 2011 outlook.”

How to do everything wrong in a presentation

Excerpt:

I was unaware of the book, Habitudes For Communicators, so Dr. Tim Elmore gets high marks for not only cutting through the clutter, but for creating something so funny (because it’s true).

Also see:

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No more business as usual — from internettime.com by Jay Cross

Excerpts (emphasis DSC):

Business is changing, and the learning function must change along with it.

Learning is no longer optional
Continuous improvement and delighting customers require a culture of pervasive learning. We’re not talking classes and workshops here. Creating a new order of business requires learning ecologies — what we’ve been calling Workscapes — that make it simple and enjoyable for people to learn what they need to get the job done. Companies that fail to learn will wither and die.

As all business becomes social business, L&D professionals face a momentous choice. They can remain Chief Training Officers and instructors who get novices up to speed, deliver events required by compliance, and run in-house schools. These folks will be increasingly out of step with the times.

Or they can become business leaders who shape learning cultures, social networks, collaborative practices, information flows, federated content management, just-in-time performance support, customer feedback mechanisms, and structures for continuous improvement.

2012 tech predictions: From IDG’s editors worldwide– from InfoWorld by David Bromley
Consumerization of IT is the consensus choice of the new year’s major technology force, one that will manifest itself in several forms

Several other commonly-mentioned items were:

  • Mobility
  • Patent disputes
  • Apple & Steve Jobs
  • BYOD (bring your own device to work) movement

Also see:

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