pace of change

Geez! Is this the future we want? Also, if we don’t call this exponential change, I don’t know what that expression means then!

On 11/10/2018, in 21st century, Artificial Intelligence / Machine Learning / Deep Learning, bots, business, career development, change, cognitive computing, corporate / business world, morals/values, pace of change, platforms, robotics, society, technology (general), the downsides of technology, tools, workplace, by Daniel Christian

These news anchors are professional and efficient. They’re also not human. — from washingtonpost.com by Taylor Telford

Excerpt:

The new anchors at China’s state-run news agency have perfect hair and no pulse.

Xinhua News just unveiled what it is calling the world’s first news anchors powered by artificial intelligence, at the World Internet Conference on Wednesday in China’s Zhejiang province. From the outside, they are almost indistinguishable from their human counterparts, crisp-suited and even-keeled. Although Xinhua says the anchors have the “voice, facial expressions and actions of a real person,” the robotic anchors relay whatever text is fed to them in stilted speech that sounds less human than Siri or Alexa.

From DSC:
The question is…is this what we want our future to look like? Personally, I don’t care to watch a robotic newscaster giving me the latest “death and dying report.” It comes off bad enough — callous enough — from human beings backed up by TV networks/stations that have agendas of their own; let alone from a robot run by AI.

LinkedIn Learning Opens Its Platform (Slightly) [Young]

On 11/09/2018, in 21st century, 24x7x365 access, adult learning, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, bots, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, colleges, communities of practice, community colleges, competency-based learning/education, Content aggregration, content development, content repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, data mining, digital learning, disruption, education technology, elearning, exchanges, formal learning, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, internet, learning, Learning Agents, learning ecosystem, learning from the living [class] room, Lifelong learning, marketplaces, Microlearning, Microsoft, Mobile learning, more choice more control, multimedia, network based learning, online learning, online tutoring, pace of change, personalized/customized learning, platforms, PLNs, professional development, social learning / networks, social media, society, staying relevant, streams of content, student-related, surviving, Technologies for your home, training / L&D, trends, United States, universities, Using teams, vendors, vision, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, workplace, by Daniel Christian

LinkedIn Learning Opens Its Platform (Slightly) — from edsurge by Jeff Young

Excerpt (emphasis DSC):

A few years ago, in a move toward professional learning, LinkedIn bought Lynda.com for $1.5 billion, adding the well-known library of video-based courses to its professional social network. Today LinkedIn officials announced that they plan to open up their platform to let in educational videos from other providers as well—but with a catch or two.

The plan, announced Friday, is to let companies or colleges who already subscribe to LinkedIn Learning add content from a select group of other providers. The company or college will still have to subscribe to those other services separately, so it’s essentially an integration—but it does mark a change in approach.

For LinkedIn, the goal is to become the front door for employees as they look for micro-courses for professional development.

LinkedIn also announced another service for its LinkedIn Learning platform called Q&A, which will give subscribers the ability to pose a question they have about the video lessons they’re taking. The question will first be sent to bots, but if that doesn’t yield an answer the query will be sent on to other learners, and in some cases the instructor who created the videos.

Also see:

LinkedIn becomes a serious open learning experience platform — from clomedia.com by Josh Bersin
LinkedIn is becoming a dominant learning solution with some pretty interesting competitive advantages, according to one learning analyst.

Excerpt:

LinkedIn has become quite a juggernaut in the corporate learning market. Last time I checked the company had more than 17 million users, 14,000 corporate customers, more than 3,000 courses and was growing at high double-digit rates. And all this in only about two years.

And the company just threw down the gauntlet; it’s now announcing it has completely opened up its learning platform to external content partners. This is the company’s formal announcement that LinkedIn Learning is not just an amazing array of content, it is a corporate learning platform. The company wants to become a single place for all organizational learning content.

LinkedIn now offers skills-based learning recommendations to any user through its machine learning algorithms.

Is there demand for staying relevant? For learning new skills? For reinventing oneself?

Well…let’s see.

From DSC:
So…look out higher ed and traditional forms of accreditation — your window of opportunity may be starting to close. Alternatives to traditional higher ed continue to appear on the scene and gain momentum. LinkedIn — and/or similar organizations in the future — along with blockchain and big data backed efforts may gain traction in the future and start taking away some major market share. If employers get solid performance from their employees who have gone this route…higher ed better look out.

Microsoft/LinkedIn/Lynda.com are nicely positioned to be a major player who can offer society a next generation learning platform at an incredible price — offering up-to-date, microlearning along with new forms of credentialing. It’s what I’ve been calling the Amazon.com of higher ed (previously the Walmart of Education) for ~10 years. It will take place in a strategy/platform similar to this one.

Also, this is what a guerilla on the back looks like:

Also see:

Meet the 83-Year-Old App Developer Who Says Edtech Should Better Support Seniors — from edsurge.com by Sydney Johnson
Excerpt (emphasis DSC):
Now at age 83, Wakamiya beams with excitement when she recounts her journey, which has been featured in news outlets and even at Apple’s developer conference last year. But through learning how to code, she believes that experience offers an even more important lesson to today’s education and technology companies: don’t forget about senior citizens.Today’s education technology products overwhelmingly target young people. And while there’s a growing industry around serving adult learners in higher education, companies largely neglect to consider the needs of the elderly.

“The global companies that failed to adapt to change.” [Rao] | DC: Higher ed likely has something to learn here.

On 11/05/2018, in 21st century, 24x7x365 access, active learning, algorithms, Artificial Intelligence / Machine Learning / Deep Learning, bots, business side of he, colleges, community colleges, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, future, future of higher education, game-changing environment, global / globalization, ideas, innovation, intelligent systems, internet, Law Schools, leadership, learning, learning ecosystem, learning from the living [class] room, MBA, new business models, organizational change, pace of change, reinvent, society, staying relevant, strategy, student-related, surviving, training / L&D, universities, vendors, vision, Walmart of Education --> New Amazon.com of Higher Education, workplace, by Daniel Christian

The global companies that failed to adapt to change. — from trainingmag.com by Professor M.S. Rao, Ph.D.

Excerpt:

Eastman Kodak, a leader for many years, filed for bankruptcy in 2012. Blockbuster Video became defunct in 2013. Similarly, Borders — one of the largest book retailers in the U.S. — went out of business in 2011. Why did these companies, which once had great brands, ultimately fail? It is because they failed to adapt to change. Additionally, they failed to unlearn and relearn.
…
Former GE CEO Jack Welch once remarked, “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” Thus, accept change before the change is thrust on you.
…
Leaders must adopt tools and techniques to adapt to change. Here is a blueprint to embrace change effectively:

Keep the vision right and straight, and articulate it effectively.
Create organizational culture conducive to bring about change.
Communicate clearly about the need to change.
Enlighten people about the implications of the status quo.
Show them benefits once the change is implemented.
Coordinate all stakeholders effectively.
Remove the roadblocks by allaying their apprehensions.
Show them small gains to ensure that entire change takes place smoothly without any resistance.

From DSC:
Though I’m not on board with all of the perspectives in that article, institutions of traditional higher education likely have something to learn from the failures of these companies….while there’s still time to change and to innovate.

2 items re: AI’s potential impact/place within education

On 11/03/2018, in 21st century, 24x7x365 access, adult learning, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, bots, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, cognitive computing, colleges, communities of practice, community colleges, computer science, Content aggregration, content development, content repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, Daniel S. Christian, data mining, digital learning, distance education, education, education technology, elearning, future, game-changing environment, global / globalization, higher education, human-computer interaction (HCI), innovation, intelligent systems, intelligent tutoring, internet, IT in HE, Languages and translation, learning, Learning Agents, learning ecosystem, learning from the living [class] room, Microlearning, Mobile learning, more choice more control, Natural Language Processing (NLP), online learning, online media, organizational change, pace of change, personalized/customized learning, platforms, professional development, reinvent, universities, user experience (UX), Using teams, vendors, Walmart of Education --> New Amazon.com of Higher Education, by Daniel Christian

Robots won’t replace instructors, 2 Penn State educators argue. Instead, they’ll help them be ‘more human.’ — from edsurge.com by Tina Nazerian

Excerpt:

Specifically, it will help them prepare for and teach their courses through several phases—ideation, design, assessment, facilitation, reflection and research. The two described a few prototypes they’ve built to show what that might look like.

Also see:

The future of education: Online, free, and with AI teachers? — from fool.com by Simon Erickson
Duolingo is using artificial intelligence to teach 300 million people a foreign language for free. Will this be the future of education?

Excerpts:

While it might not get a lot of investor attention, education is actually one of America’s largest markets.

The U.S. has 20 million undergraduates enrolled in colleges and universities right now and another 3 million enrolled in graduate programs. Those undergrads paid an average of $17,237 for tuition, room, and board at public institutions in the 2016-17 school year and $44,551 for private institutions. Graduate education varies widely by area of focus, but the average amount paid for tuition alone was $24,812 last year.

Add all of those up, and America’s students are paying more than half a trillion dollars each year for their education! And that doesn’t even include the interest amassed for student loans, the college-branded merchandise, or all the money spent on beer and coffee.

Keeping the costs down
Several companies are trying to find ways to make college more affordable and accessible.

But after we launched, we have so many users that nowadays if the system wants to figure out whether it should teach plurals before adjectives or adjectives before plurals, it just runs a test with about 50,000 people. So for the next 50,000 people that sign up, which takes about six hours for 50,000 new users to come to Duolingo, to half of them it teaches plurals before adjectives. To the other half it teaches adjectives before plurals. And then it measures which ones learn better. And so once and for all it can figure out, ah it turns out for this particular language to teach plurals before adjectives for example.

So every week the system is improving. It’s making itself better at teaching by learning from our learners. So it’s doing that just based on huge amounts of data. And this is why it’s become so successful I think at teaching and why we have so many users.

From DSC:
I see AI helping learners, instructors, teachers, and trainers. I see AI being a tool to help do some of the heavy lifting, but people still like to learn with other people…with actual human beings. That said, a next generation learning platform could be far more responsive than what today’s traditional institutions of higher education are delivering.

Should self-driving cars have ethics? [Wamsley]

On 10/31/2018, in algorithms, Artificial Intelligence / Machine Learning / Deep Learning, bots, data mining, emerging technologies, ethics, innovation, intelligent systems, morals/values, pace of change, platforms, society, by Daniel Christian

Should self-driving cars have ethics? — from npr.org by Laurel Wamsley

Excerpt:

In the not-too-distant future, fully autonomous vehicles will drive our streets. These cars will need to make split-second decisions to avoid endangering human lives — both inside and outside of the vehicles.

To determine attitudes toward these decisions a group of researchers created a variation on the classic philosophical exercise known as “the Trolley problem.” They posed a series of moral dilemmas involving a self-driving car with brakes that suddenly give out…

Can a culture of change improve innovation? [Whitehurst]

On 10/27/2018, in 21st century, business, change, ideas, innovation, organizational change, pace of change, technology (general), workplace, by Daniel Christian

Can a culture of change improve innovation? — from washingtonpost.com by Jim Whitehurst, president and chief executive officer, Red Hat

Excerpts:

Plenty of executives lay awake at night wondering how they can keep up with the waves of digital disruption that continue to shake every industry out there. Everyone wants to know how they can get their organization to innovate better and faster.

But this is more than a technology problem. Businesses can’t simply buy a solution off the shelf. Instead, leaders need to encourage people to think and act differently. And to do that, they need to rethink the way they organize to get work done.
…
But the pace of digital transformation today has made Industrial Era thinking and planning obsolete when it comes to overcoming the challenges an organization faces.

Automation requires processes to change; digital transformation requires people to change.

We’re talking about building an organizational culture that embraces innovative thinking and behaviors. But you can’t change culture overnight, because it’s an output, not an input.

1. Planning must be replaced by configuring for constant change…

2. Prescription must be replaced by enablement…

3. Execution must be replaced by engagement…

Organizations today need to spend less time charting long-term courses and more time fostering teams configured to respond effectively to constant change.

From DSC:
That last quote reminds me of the need for more TrimTab Groups within higher education:

American Bar Association doubles online learning hours [National Jurist]

On 10/03/2018, in adult learning, career development, change, changing business models, Daniel S. Christian, digital learning, distance education, higher education, Law Schools, legislatures / government / legal, online learning, pace of change, by Daniel Christian

ABA doubles online learning hours — page 6 of 40 from the National Jurist

Excerpt:

Law schools will have the option of offering up to 30 hours of online learning in their J.D. programs, doubling the previous limit of 15, under a new measure approved by the ABA in August. Also, for the first time, first year students will be permitted to take online classes — as many as 10 hours. The ABA has allowed a small number of variances in the past for schools to offer more robust online offerings. Mitchell Hamline School of Law in St. Paul, Minn., launched the nation’s first hybrid J.D. program in 2015. Southwestern Law School in Los Angeles and Syracuse University College of Law in upstate New York have received ABA approval for similar programs.

Such programs have been applauded because they allow for more non-traditional students to get law school educations. Students are only required to be on campus for short periods of time. That means they don’t have to live near the law school.

From DSC:
In 1998 Davenport University Online began offering 100% online-based courses. I joined them 3 years later, and I was part of a group of people who took DUO to the place where — when I left DUO in March 2007, we were offering ~50% of the total credit hours of the university in a 100% online-based format. Again, that was 15-20 years ago. DUO was joined by many other online-based programs from other community colleges and universities.

So what gives w/ the legal education area?

Well…the American Bar Association (ABA) comes to mind.

The ABA has been very restrictive on the use of online learning. Mounting pressure surely must be on the ABA to allow all kinds of variances in this area. Given the need for legal education to better deal with the exponential pace of technological innovation, the ABA has a responsibility to society to up their game and become far more responsive to the needs of law students.

3 trends shaping the future world of work — from hrtechnologist.com by Becky Frankiewicz, President of Manpower Group North America

Excerpt:

In a world of constant change, continuity has given way to adaptability. It’s no secret the world of work has changed. Yet today it’s changing faster than ever before.

The impact of technology means new skills and new roles are emerging as fast as others become extinct.

My career path is a case in point. When I entered high school, I intended to follow a linear career path similar to generations before me. Pick a discipline, get a degree, commit to it, retire. Now in my fourth career, that’s not how it worked out, and I’m glad. In fact, the only true constant I’ve had is constant learning. Because success in the future won’t be defined by performance, but by potential and the ability to learn, apply and adapt.

From Jobs for Life to Skills for Life
Each day we see firsthand technology’s impact on jobs. 65% of the jobs my three daughters will do don’t even exist yet. Employability is less about what you already know and more about your capacity to learn. It requires a new mindset for us to develop a workforce with the right skillsets, and for individuals seeking to advance their careers. We need to be ready to help upskill and reskill people for new jobs and new roles.

To higher ed: When the race track is going 180mph, you can’t walk or jog onto the track. [Christian]

On 09/25/2018, in 21st century, 24x7x365 access, accreditation, adult learning, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, augmented reality, Blockchain, bots, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, colleges, community colleges, competency-based learning/education, content repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, curriculum, dangers of the status quo, Daniel S. Christian, digital learning, disruption, distance education, education reform, education technology, emerging technologies, engineering, entrepreneurship, freelancing, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, human-computer interaction (HCI), IBM, ideas, innovation, intelligent systems, internet, learning, Learning Agents, learning ecosystem, learning from the living [class] room, Lifelong learning, Mixed reality, more choice more control, network based learning, online learning, organizational change, pace of change, personalized/customized learning, platforms, PLNs, professional development, robotics, science, Smart/Connected TV, social learning / networks, society, staying relevant, student-related, surviving, Technologies for your home, technology (general), tools, training / L&D, universities, vendors, virtual reality / worlds / learning, vision, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, XR - extended reality, by Daniel Christian

From DSC:
When the race track is going 180mph, you can’t walk or jog onto the track. What do I mean by that?

Consider this quote from an article that Jeanne Meister wrote out at Forbes entitled, “The Future of Work: Three New HR Roles in the Age of Artificial Intelligence:”*

This emphasis on learning new skills in the age of AI is reinforced by the most recent report on the future of work from McKinsey which suggests that as many as 375 million workers around the world may need to switch occupational categories and learn new skills because approximately 60% of jobs will have least one-third of their work activities able to be automated.

Go scan the job openings and you will likely see many that have to do with technology, and increasingly, with emerging technologies such as artificial intelligence, deep learning, machine learning, virtual reality, augmented reality, mixed reality, big data, cloud-based services, robotics, automation, bots, algorithm development, blockchain, and more.

From Robert Half’s 2019 Technology Salary Guide

How many of us have those kinds of skills? Did we get that training in the community colleges, colleges, and universities that we went to? Highly unlikely — even if you graduated from one of those institutions only 5-10 years ago. And many of those institutions are often moving at the pace of a nice leisurely walk, with some moving at a jog, even fewer are sprinting. But all of them are now being asked to enter a race track that’s moving at 180mph. Higher ed — and society at large — are not used to moving at this pace.

This is why I think that higher education and its regional accrediting organizations are going to either need to up their game hugely — and go through a paradigm shift in the required thinking/programming/curricula/level of responsiveness — or watch while alternatives to institutions of traditional higher education increasingly attract their learners away from them.

This is also, why I think we’ll see an online-based, next generation learning platform take place. It will be much more nimble — able to offer up-to-the minute, in-demand skills and competencies.

The below graphic is from:
Jobs lost, jobs gained: What the future of work will mean for jobs, skills, and wages

* Three New HR Roles To Create Compelling Employee Experiences
These new HR roles include:

IBM: Vice President, Data, AI & Offering Strategy, HR
Kraft Heinz Senior Vice President Global HR, Performance and IT
SunTrust Senior Vice President Employee Wellbeing & Benefits

What do these three roles have in common? All have been created in the last three years and acknowledge the growing importance of a company’s commitment to create a compelling employee experience by using data, research, and predictive analytics to better serve the needs of employees. In each case, the employee assuming the new role also brought a new set of skills and capabilities into HR. And importantly, the new roles created in HR address a common vision: create a compelling employee experience that mirrors a company’s customer experience.

An excerpt from McKinsey Global Institute | Notes from the Frontier | Modeling the Impact of AI on the World Economy

Workers.
A widening gap may also unfold at the level of individual workers. Demand for jobs could shift away from repetitive tasks toward those that are socially and cognitively driven and others that involve activities that are hard to automate and require more digital skills.12 Job profiles characterized by repetitive tasks and activities that require low digital skills may experience the largest decline as a share of total employment, from some 40 percent to near 30 percent by 2030. The largest gain in share may be in nonrepetitive activities and those that require high digital skills, rising from some 40 percent to more than 50 percent. These shifts in employment would have an impact on wages. We simulate that around 13 percent of the total wage bill could shift to categories requiring nonrepetitive and high digital skills, where incomes could rise, while workers in the repetitive and low digital skills categories may potentially experience stagnation or even a cut in their wages. The share of the total wage bill of the latter group could decline from 33 to 20 percent.13 Direct consequences of this widening gap in employment and wages would be an intensifying war for people, particularly those skilled in developing and utilizing AI tools, and structural excess supply for a still relatively high portion of people lacking the digital and cognitive skills necessary to work with machines.

Prudenti: Law schools facing new demands for innovative education — from libn.com by A. Gail Prudenti

Excerpt (emphasis DSC):

Law schools have always taught the law and the practice thereof, but in the 21st century that is not nearly enough to provide students with the tools to succeed.

Clients, particularly business clients, are not only looking for an “attorney” in the customary sense, but a strategic partner equipped to deal with everything from project management to metrics to process enhancement. Those demands present law schools with both an opportunity for and expectation of innovation in legal education.

At Hofstra Law, we are in the process of establishing a new Center for Applied Legal Technology and Innovation where law students will be taught to use current and emerging technology, and to apply those skills and expertise to provide cutting-edge legal services while taking advantage of interdisciplinary opportunities.

Our goal is to teach law students how to use technology to deliver legal services and to yield graduates who combine exceptional legal acumen with the skill and ability to travel comfortably among myriad disciplines. The lawyers of today—and tomorrow—must be more than just conversant with other professionals. Rather, they need to be able to collaborate with experts in other fields to serve the myriad and intertwined interests of the client.

Also see:

Workforce of the future: The competing forces shaping 2030 — from pwc.com

Excerpt (emphasis DSC):

We are living through a fundamental transformation in the way we work. Automation and ‘thinking machines’ are replacing human tasks and jobs, and changing the skills that organisations are looking for in their people. These momentous changes raise huge organisational, talent and HR challenges – at a time when business leaders are already wrestling with unprecedented risks, disruption and political and societal upheaval.

The pace of change is accelerating.

Graphic by DSC

Competition for the right talent is fierce. And ‘talent’ no longer means the same as ten years ago; many of the roles, skills and job titles of tomorrow are unknown to us today. How can organisations prepare for a future that few of us can define? How will your talent needs change? How can you attract, keep and motivate the people you need? And what does all this mean for HR?

This isn’t a time to sit back and wait for events to unfold. To be prepared for the future you have to understand it. In this report we look in detail at how the workplace might be shaped over the coming decade.

From DSC:

Peruse the titles of the articles in this document (that features articles from the last 1-2 years) with an eye on the topics and technologies addressed therein!

Artificial Intelligence (AI), virtual reality, augmented reality, robotics, drones, automation, bots, machine learning, NLP/voice recognition and personal assistants, the Internet of Things, facial recognition, data mining, and more. How these technologies roll out — and if some of them should be rolling out at all — needs to be discussed and dealt with sooner. This is due to the fact that the pace of change has changed. If you can look at those articles — with an eye on the last 500-1000 years or so to compare things to — and say that we aren’t living in times where the trajectory of technological change is exponential, then either you or I don’t know the meaning of that word.

The ABA and law schools need to be much more responsive and innovative — or society will end up suffering the consequences.

Daniel Christian

Learning Ecosystems

Geez! Is this the future we want? Also, if we don’t call this exponential change, I don’t know what that expression means then!

2 items re: AI’s potential impact/place within education

Should self-driving cars have ethics? [Wamsley]

Can a culture of change improve innovation? [Whitehurst]

American Bar Association doubles online learning hours [National Jurist]

The ABA and law schools need to be much more responsive and innovative — or society will end up suffering the consequences. [Christian]

Peruse the titles of the articles in this document (that features articles from the last 1-2 years) with an eye on the topics and technologies addressed therein!

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