Virtual access to legal assistance becoming mainstream is hopefully not far off!

From DSC:
Along these lines, we’ll likely see more bots and virtual legal assistants that we will be able to ask questions of.

#A2J #AccessToJustice #legal #lawyers #society #legaltech #bots #videoconferencing #AI #bots #VirtualAssistants

Along these lines, also see:

Innovative and inspired: How this US law school is improving access to justice — from studyinternational.com

Excerpt:

Though court and other government websites in the US provide legal information, knowing what to search for and understanding legal jargon can be difficult for lay people.

Spot, software that is being developed at the LIT Lab, aims to fix this.

“You know you have a housing problem. But very few people think about their housing problems in terms of something like constructive eviction,” explains David Colarusso, who heads the LIT Lab. “The idea is to have the tool be able to spot those issues based upon people’s own language.”

Developed by Colarusso and students, Spot uses a machine-based algorithm to understand legal queries posed by lay persons. With Spot, entering a question in plain English like “My apartment is so moldy I can’t stay there anymore. Is there anything I can do?” brings up search results that would direct users to the right legal issue. In this case, the query is highly likely to be related to a housing issue or, more specifically, to the legal term “constructive eviction.”

 

Lastly, here’s an excerpt from INSIGHT: What’s ‘Innovative’ in BigLaw? It’s More Than the Latest Tech Tools — from news.bloomberglaw.com by Ryan Steadman and Mark Brennan

Top Innovation Factors for Success

  • The first step is always to observe and listen.
  • True innovation is about rigorously defining a client problem and then addressing it through a combination of workflow process, technology, and people.
  • Leave aside the goal of wholesale transformation and focus instead on specific client use cases.

Before revving the engines in the innovation process, the safety check comes first. Successful innovation requires a deliberate, holistic approach that takes into consideration people, process, and technology. Firms and vendors that listen and learn before implementing significant change will stand apart from competitors—and help ensure long-term success.

 

FTI 2020 Trend Report for Entertainment, Media, & Technology [FTI]

 

FTI 2020 Trend Report for Entertainment, Media, & Technology — from futuretodayinstitute.com

Our 3rd annual industry report on emerging entertainment, media and technology trends is now available.

  • 157 trends
  • 28 optimistic, pragmatic and catastrophic scenarios
  • 10 non-technical primers and glossaries
  • Overview of what events to anticipate in 2020
  • Actionable insights to use within your organization

KEY TAKEAWAYS

  • Synthetic media offers new opportunities and challenges.
  • Authenticating content is becoming more difficult.
  • Regulation is coming.
  • We’ve entered the post-fixed screen era.
  • Voice Search Optimization (VSO) is the new Search Engine Optimization (SEO).
  • Digital subscription models aren’t working.
  • Advancements in AI will mean greater efficiencies.

 

 

Launch of NUVU Innovation School in Scotland — from cambridge.nuvustudio.com by Saba Ghole

Excerpt:

NuVu Innovation School, which officially opened its doors on October 10, provides a unique learning environment designed around creativity, innovation and enterprise. The new school is designed to face up to the challenge of a fast-moving jobs market and inspire the next generation of entrepreneurs and innovators.

 

 

Can you make AI fairer than a judge? Play our courtroom algorithm game — from technologyreview.com by Karen Hao and Jonathan Stray
Play our courtroom algorithm game The US criminal legal system uses predictive algorithms to try to make the judicial process less biased. But there’s a deeper problem.

Excerpt:

As a child, you develop a sense of what “fairness” means. It’s a concept that you learn early on as you come to terms with the world around you. Something either feels fair or it doesn’t.

But increasingly, algorithms have begun to arbitrate fairness for us. They decide who sees housing ads, who gets hired or fired, and even who gets sent to jail. Consequently, the people who create them—software engineers—are being asked to articulate what it means to be fair in their code. This is why regulators around the world are now grappling with a question: How can you mathematically quantify fairness? 

This story attempts to offer an answer. And to do so, we need your help. We’re going to walk through a real algorithm, one used to decide who gets sent to jail, and ask you to tweak its various parameters to make its outcomes more fair. (Don’t worry—this won’t involve looking at code!)

The algorithm we’re examining is known as COMPAS, and it’s one of several different “risk assessment” tools used in the US criminal legal system.

 

But whether algorithms should be used to arbitrate fairness in the first place is a complicated question. Machine-learning algorithms are trained on “data produced through histories of exclusion and discrimination,” writes Ruha Benjamin, an associate professor at Princeton University, in her book Race After Technology. Risk assessment tools are no different. The greater question about using them—or any algorithms used to rank people—is whether they reduce existing inequities or make them worse.

 

You can also see change in these articles as well:

 

 

Big money is betting on legal industry transformation — from forbes.com by Mark Cohen

Excerpts:

Law has been big business for decades, but only recently has significant venture capital, private equity, and entrepreneur money been pumped into the legal sector. Last year saw an eye-popping 718% increase in legal industry investment, and this year’s capital infusion through the third-quarter has already surpassed last year’s $1 billion total and could well double it. Capital is turbocharging customer-centric providers that are leveraging technology, process, new skillsets, and data to transform the legal function and the delivery of legal services.


Teaser alert: what’s to prevent Amazon, Google, or some other tech giant from entering the legal space, creating a global platform, injecting billions into infrastructure and talent, creating a global legal services hub that connects consumers with global legal delivery sources as never before imagined? Short answer: the inclination to do so.

 

Legal delivery has morphed into a three-legged stool supported by legal, technological, and business expertise. 

 

The Geek in Review Ep. 53 – Makerspaces in Law Schools with Ashley Matthews and Sharon Bradley  — from geeklawblog.com by Greg Lambert & Marlene Gebauer

NOTE: Sharon Bradley was a librarian at
WMU-Cooley before she moved to Georgia.

Excerpt:

Makerspaces are becoming very popular in libraries, and today we talk with two librarians who are ready to bring the collaborative thinking and working spaces into the law school library environment. Ashley Matthews is at George Mason’s Antonin Scalia Law School, and Sharon Bradley is at the University of Georgia School of Law. Both believe there is a great benefit in carving out spaces within the law school library to allow students and faculty the ability to tinker and experiment with their creative sides, and potentially come up with the next big idea in the legal market.

 

Matthews and Bradley think that the law school library environment can be the perfect place to teach law students the analytical skills they’ll need in their practice to truly understand how a legal issue can benefit from technology, and how to issue spot, reason, analyze, and resolve legal issues more effectively with technology.

 

Walgreens to test drone delivery service with Alphabet’s Wing — from cnbc.com by Jasmine Wu

Key Points:

  • Walgreens is working with Alphabet’s drone delivery service Wing to test a new service.
  • The pilot program will deliver food and beverage, over-the-counter medications and other items, but not prescriptions.
  • Amazon said in June its new delivery drone should be ready “within months” to deliver packages to customers.

 

Add that to these other robots, drones, driverless pods, etc.:

 

From DSC:
Is a wild, wild west developing? It appears so. What does the average citizen do in these cases if they don’t want such drones constantly flying over their heads, neighborhoods, schools, etc.?

I wonder what the average age is of people working on these projects…?

Just because we can…

 

Justice for Some — from theatlantic.com and the American Bar Association (ABA)

Excerpts:

Today in the United States, millions of people like Carol lack access to basic legal resources for a variety of reasons. They forgo legal action because they find the system too overwhelming, for example, or because they perceive it to be too expensive. Many simply do not know when they qualify for legal services in the first place. And it isn’t an issue that affects only the elderly. Middle-class Americans, recent college graduates, first-generation immigrants, and new parents can all experience barriers to accessing the legal resources they need.

This issue affects lawyers, too.

DEFENDANTS FACING JAIL TIME in criminal cases have a constitutional right to be provided an attorney, but many people are surprised to learn there is no equivalent guarantee for individuals in civil cases. Typically, defendants in such cases—including divorces, domestic violence orders, home foreclosures, evictions, wills, and immigration applications—are responsible for attaining their own legal representation. And therein lies the gap.

By one estimate from the Legal Services Corporation1, 86 percent of low-income people with civil legal problems received inadequate or no legal help in the past year. Between 2015 and 2018, roughly 80 percent to 90 percent of domestic relations cases in Philadelphia involved at least one self-represented party. In 2016, 75 percent of low-income rural households experienced a civil legal problem, but only 22 percent sought professional legal help. And in 2017, 90 percent of evicted tenants in New York City never made an appearance in court.

 

“Search results have a huge influence on what people trust,” Hagan says. “If Google tells someone that an answer to their legal question is the number-one hit, people assume that it’s correct, unaware that it may be based on laws in another state. We have seen people click on Australian legal advice even if they’re in California.”

 

“We know the most successful technological solutions to the access-to-justice gap involve collaboration with lawyers, with technologists, with entrepreneurs and, hopefully to an increasing extent, with consumers,” Rodriguez says. “The object of what we’re doing is to improve the ability of lawyers to provide representation, not to supplant their businesses.”

 

Four Big Themes Of Legal Tech + Innovation in 2019 — from artificiallawyer.com

Excerpt:

Many people are now heading off on holiday after what has been a frenetic period of change in the realm of legal tech and law firm innovation. In this article Artificial Lawyer identifies four key themes that help to make sense of what is happening.

These four themes are:

  1. Consolidation and Platformization;
  2. Continued Proliferation of Legal Tech Companies;
  3. Incubator/Accelerator Growth;
  4. More Than Law – Law Firms as Tech Producers.
 

Instructure’s Age of Adolescence: A Conversation With CEO Dan Goldsmith — from edsurge.com by Tony Wan

Excerpts (emphasis DSC):

…we sat down with Goldsmith in Long Beach, California, at InstructureCon, the company’s annual user conference, to learn more about what lays ahead for the company as it enters, in his words, the “adolescent phase.”

How big is the company now?
We’re over 1,200. A little less than half the company is focused on R&D, which is a pretty high percentage for a technology company like ours.

What’s connecting the dots between the education and corporate sides is actually the market itself. Educational institutions are recognizing that the largest growing population is the professional worker, and there’s a lot of opportunity for online programs. When institutions are extending those programs to build corporate relationships, it’s very common they use Canvas to do that. Then Bridge comes in to provide the employee development piece.

I asked [Instructure’s co-founder and former CEO] Josh Coates this five years ago, and now I’ll ask you. What three words would you use to describe Instructure today?
Mission-minded. Curious. Optimistic.
(Coates’ answers: Impactful. Open. Innovative.)

 

From DSC:
To those of you graduate students out there: Never underestimate the impact/influence that you can have!

Were it not for his volunteering as an adjunct professor at Brigham Young University, Coates might still be on vacation. In 2008, he was approached by two graduate students in his venture startup class with a fledgling idea that would become Instructure. Skeptical at first, Coates saw potential after they shared transcripts from interviews with 17 university administrators, detailing pain points and the need for a better product.

In 2014: 450 employees
In 2019: Over 1200 employees and now the #1 LMS within U.S. higher ed

 

From DSC:
First of all, a couple of articles:

This futuristic driverless pod will soon be delivering pizza in Texas — from digitaltrends.com by Trevor Mogg

Excerpt:

Global pizza purveyor Domino’s is planning to use self-driving pods to deliver its cheesy meals to hungry customers. The food company is partnering with California-based tech startup Nuro for a trial service in Houston, Texas later this year.

 

 

Amazon is creating detailed 3D models of suburbia to train its new delivery robots — from theverge.com by James Vincent
‘Eventually, we’ll be delivering around the world.’

 

 

From DSC:
Instead of Amazon having their army of robots/drones, Domino’s having their army of driverless pods, etc…perhaps we should think about how we want this all to unfold in the future — especially with an eye on what the world will be like for future generations.

 

“The company won’t say where or when it plans to expand these tests…”

 

From DSC:
It should NOT be Amazon’s decision (nor Domino’s decision, nor any other company’s decision) to expand any tests here! It should be up to citizens to weigh in on what we want our future to look like before any such endeavors are allowed to move forward another inch.

 
 

How MIT’s Mini Cheetah Can Help Accelerate Robotics Research — from spectrum.ieee.org by Evan Ackerman
Sangbae Kim talks to us about the new Mini Cheetah quadruped and his future plans for the robot

 

 

From DSC:
Sorry, but while the video/robot is incredible, a feeling in the pit of my stomach makes me reflect upon what’s likely happening along these lines in the militaries throughout the globe…I don’t mean to be a fear monger, but rather a realist.

 

 

Ten HR trends in the age of artificial intelligence — from fortune.com by Jeanne Meister
The future of HR is both digital and human as HR leaders focus on optimizing the combination of human and automated work. This is driving a new HR priority: requiring leaders and teams to develop fluency in artificial intelligence while they re-imagine HR to be more personal, human, and intuitive.

Excerpt from 21 More Jobs Of the Future (emphasis DSC):

Voice UX Designer: This role will leverage voice as a platform to deliver an “optimal” dialect and sound that is pleasing to each of the seven billion humans on the planet. The Voice UX Designer will do this by creating a set of AI tools and algorithms to help individuals find their “perfect voice” assistant.

Head of Business Behavior: The head of business behavior will analyze employee behavioral data such as performance data along with data gathered through personal, environmental and spatial sensors to create strategies to improve employee experience, cross company collaboration, productivity and employee well-being.

The question for HR leaders is: What are new job roles in HR that are on the horizon as A.I. becomes integrated into the workplace?

Chief Ethical and Humane Use Officer: This job role is already being filled by Salesforce announcing its first Chief Ethical and Humane Officer this month. This new role will focus on developing strategies to use technology in an ethical and humane way. As practical uses of AI have exploded in recent years, we look for more companies to establish new jobs focusing on ethical uses of AI to ensure AI’s trustworthiness, while also helping to diffuse fears about it.

A.I. Trainer: This role allows the existing knowledge you have about a job to be ready for A.I. to use.  Creating knowledge for an A.I. supported workplace requires individuals to tag or “annotate” discrete knowledge nuggets so the correct data is served up in a conversational interface. This role is increasingly important as the role of a recruiter is augmented by AI.

 

 

Also see:

  • Experts Weigh in on Merits of AI in Education — from by Dian Schaffhauser
    Excerpt:
    Will artificial intelligence make most people better off over the next decade, or will it redefine what free will means or what a human being is? A new report by the Pew Research Center has weighed in on the topic by conferring with some 979 experts, who have, in summary, predicted that networked AI “will amplify human effectiveness but also threaten human autonomy, agency and capabilities.”

    These same experts also weighed in on the expected changes in formal and informal education systems. Many mentioned seeing “more options for affordable adaptive and individualized learning solutions,” such as the use of AI assistants to enhance learning activities and their effectiveness.

 

 

Cut the curriculum — from willrichardson.com by Will Richardson

Excerpt:

Here’s an idea: A Minimal Viable Curriculum (MVC). That’s what Christian Talbot over at Basecamp is proposing, and I have to say, I love the idea.

He writes: “What if we were to design MVCs: Minimum Viable Curricula centered on just enough content to empower learners to examine questions or pursue challenges with rigor? Then, as learners go deeper into a question or challenge, they update their MVC…which is pretty much how learning happens in the real world.”

The key there to me is that THEY update their MVC. That resonates so deeply; it feels like that’s what I’m doing with my learning each day as I read about and work with school leaders who are thinking deeply about change.

 

When we pursue questions that matter to us, rigor is baked in.

 

From DSC:
I love the idea of giving students — as they can handle it — more choice, more control. So anytime around 8th-12th grade, I say we turn much more control over to the students, and let them make more choices on what they want to learn about. We should at least try some experiments along these lines.

 

 

As everyone in the workforce is now required to be a lifelong learner, our quality of life goes much higher if we actually enjoy learning. As I think about it, I have often heard an adult (especially middle age and older) say something like, “I hated school, but now, I love to learn.”

Plus, I can easily imagine greater engagement with the materials that students choose for themselves, as well as increased attention spans and higher motivation levels.

Also, here’s a major shout out to Will Richardson, Bruce Dixon, Missy Emler and Lyn Hilt for the work they are doing at ModernLearners.com.

 

Check out the work over at Modern Learners dot com

 

 

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