Learning experience designs of the future!!! [Christian]

From DSC:
The article below got me to thinking about designing learning experiences and what our learning experiences might be like in the future — especially after we start pouring much more of our innovative thinking, creativity, funding, entrepreneurship, and new R&D into technology-supported/enabled learning experiences.


LMS vs. LXP: How and why they are different — from blog.commlabindia.com by Payal Dixit
LXPs are a rising trend in the L&D market. But will they replace LMSs soon? What do they offer more than an LMS? Learn more about LMS vs. LXP in this blog.

Excerpt (emphasis DSC):

Building on the foundation of the LMS, the LXP curates and aggregates content, creates learning paths, and provides personalized learning resources.

Here are some of the key capabilities of LXPs. They:

  • Offer content in a Netflix-like interface, with suggestions and AI recommendations
  • Can host any form of content – blogs, videos, eLearning courses, and audio podcasts to name a few
  • Offer automated learning paths that lead to logical outcomes
  • Support true uncensored social learning opportunities

So, this is about the LXP and what it offers; let’s now delve into the characteristics that differentiate it from the good old LMS.


From DSC:
Entities throughout the learning spectrum are going through many changes right now (i.e., people and organizations throughout K-12, higher education, vocational schools, and corporate training/L&D). If the first round of the Coronavirus continues to impact us, and then a second round comes later this year/early next year, I can easily see massive investments and interest in learning-related innovations. It will be in too many peoples’ and organizations’ interests not to.

I highlighted the bulleted points above because they are some of the components/features of the Learning from the Living [Class] Room vision that I’ve been working on.

Below are some technologies, visuals, and ideas to supplement my reflections. They might stir the imagination of someone out there who, like me, desires to make a contribution — and who wants to make learning more accessible, personalized, fun, and engaging. Hopefully, future generations will be able to have more choice, more control over their learning — throughout their lifetimes — as they pursue their passions.

Learning from the living class room

In the future, we may be using MR to walk around data and to better visualize data


AR and VR -- the future of healthcare

 

 

Meet the new face of Webex Assistant — from blog.webex.com by Kacy Kizer

Excerpt:

You may be familiar with Webex Assistant, the AI-powered voice assistant for work. Now known as Webex Assistant for Webex Rooms, our original digital assistant allows you to control compatible Webex Rooms devices with your voice, making it easy to join a meeting with just a few words, manage your meetings and devices from anywhere in the room, and much more.

  • A voice-activated assistant allows you to easily control the meeting through a set of voice commands.
  • Simply ask your AI-powered Webex Assistant to do things like create actions items, take notes, and even set up future meetings—with just your voice.
  • Your Webex Assistant will automatically transcribe the entire meeting in real-time.
  • With visual animation, your virtual AI assistant interacts with you and your meeting attendees during the meeting and when called upon.

The Cisco Webex Digital Assistant -- how might AI impact the online-based learning experience?

From DSC:

  • How might these types of technologies impact online-based learning?
  • What new affordances might they bring to the learner’s experience?
  • For example, what if a listening assistant (AI) could identify some key issues/topics and then go out and grab/present some URL’s of relevant journal articles, chapters from a given textbook, blog postings, etc.? What if each student’s AI could be directed to do so independently?

#IntelligentTutoring | #IntelligentSystems |  #AI |  #EmergingTechnologies | #Collaboration | #Productivity | #PersonalizedEducation

Also see:

Cisco Webex Desk Pro -- AI integrated into Webex Meetings

 

Team-based content creation/delivery | We need this & other paradigm shifts to help people survive & thrive [Christian]

From DSC:
If the first wave of the Coronavirus continues — and is joined by a second wave later this year or early next year — I think a more permanent, game-changing situation is inevitable. As such, now’s the time to change the paradigms that we’ve been operating under.

It’s time to move to *a team-based approach.* To build up the set of skills an organization needs to pivot and adapt — regardless of what comes their way.

Let’s stop asking one faculty member to do it all! Consider this:

  • Would you fly in a plane that was engineered/designed/built by one person?
  • Would you drive a car that was engineered/designed/built by one person?
  • Would you go into brain surgery with only one other person in the operating room?
  • Are you, like me, amazed at the long list of people (and their specialties) who contributed to a major motion picture?!? The credits go on for several minutes — even when moving at a fast pace! Would you watch a major motion picture that was written, acted, produced, directed by — and had all of the music, special effects, and audio-related work done by — only one person? 

With the move to online learning, one person can’t do it all anymore — at least not at the level that the newer generations are coming to expect. They have grown accustomed to amazing, team-based/built content and products.

Plus, newer generations are going to know and experience much more telehealth-related services…then much more telelegal-related services. They will come to experience/expect high-quality learning-related products and services that way as well. Going forward, there are too many skillsets required by the creation and production of high-quality, online-based learning — not to mention the continued hard work of staying up-to-date on the main subject matter expertise at hand.

So if the kind of perspective continues as found in this piece — SURVEY: Students say they shouldn’t have to pay full price for online classes — then colleges and universities would do well to invest money in new Research & Development efforts, in team-based content creation, and in reimagining what online-learning could act/be like. Same for the vendors out there. And faculty members would be wise to invest the time and energy it takes to be able to teach online as well as in a face-to-face setting. Not only are they more marketable once they’ve done this, but they are then also more prepared to find their place within an uncertain future.

All of this will likely be an expensive process. Also, greater collaboration will be needed within a department (as we can’t be building a course per professor) as well as between organizations.  Perhaps the use of consortiums will increase…I’m not sure.

Perhaps a new platform will develop — similar to what’s contained in this vision. Such a platform will feature content that was designed and built by a team. Such a learning-related platform will offer streams of highly-relevant content — while providing continuous, affordable, up-to-date, convenient, and very well done means of staying marketable/employed. 

We will likely be seeing this vision come to reality in the future.

For another paradigm shift, accreditation bodies/practices are going to have to also change, adapt, pivot, and help innovative ideas come to fruition. But that’s another posting for another day.

 

“Many—perhaps millions—will need quick, job-focused upskilling and reskilling.”

— from The Indispensable Institution | Reimagining Community College
by Opportunity America

 

From DSC:
This is exactly the need that I’ve been getting at here. Many people don’t have the time — and now, the $$ — to take 4 years to get a college degree. Even 2 years is too long for many people these days. They need to be able to quickly reinvent themselves. As such, we need to tap into — and contribute to — streams of content. All. The. Time.

And do so, efficiently, safely, securely — and inexpensively!

Learning from the living class room

 

Cisco takes a lesson from the coronavirus pandemic with new solutions for remote work and learning — from cnbc.com by Jordan Novet

Key points:

  • Cisco has helped some of its customers set up remote work and education technologies. Now it wants to bring those capabilities to more organizations.
  • While Cisco remains number one in the conferencing software as a service market, Zoom is becoming a bigger force.

Also see:

 

 

Learning channels of the future will offer us more choice. More control. [Christian]

 

From DSC:
And this phenomenon of learning from the living [class] room will likely pick up steam; some learning-related services are already heading that way.

 

Learning from home -- masterclass dot com

Learning from home -- masterclass dot com

 

Also see:

Preparing Students for a Lifelong Disruptive Future: The 60-Year Curriculum — from evolllution.com by Chris Dede | Professor of Learning Technologies in the Graduate School of Education, Harvard University and John Richards | Professor in the Graduate School of Education, Harvard University

Although written before the pandemic, a just-published book, The 60-Year Curriculum: New Models for Lifelong Learning in the Digital Economy (Dede and Richards, 2020), describes the looming challenge/opportunity of a coming, epic half-century whose intensity of disruption will rival the historic period civilization faced from 1910-1960: two world wars, a global pandemic, a long-lasting economic depression and unceasing conflicts between capitalism and communism.

In our tactical responses to moving teaching online because of the pandemic, we have the strategic opportunity to develop a new model that blends higher and continuing education and realizes the potential of next-generation methods of instruction and assessment (National Academy of Sciences, Engineering and Medicine, 2018) to focus on lifelong learning.

 

Healthcare will never be the same: 8 experts on the future of medicine around the globe — from fastcompany.com by Ruth Reader and Ainsley Harris
The leaders of the Mayo Clinic, Cleveland Clinic, Doctors Without Borders, and more tell us how healthcare is being transformed by the COVID-19 pandemic.

The second thing is we’re seeing technology innovations, such as virtual rounding done on an iPad and virtual [visits]. Before COVID hit, we were doing 3,000 virtual visits a month. In March, we did 60,000.

As a nation, we have been promising and not delivering on telehealth now for several years, and that has had to do with licensure, regulation, billing, but also just healthcare’s reluctance to change. With those barriers removed, we’ve been able to move from maybe 400 to 35,000 virtual visits a week.

Mental health and well-being should be part of our education. One of the most important things is how to communicate with people, how to disagree with people, how to have productive relationships. And yet we don’t learn any of this.

#telehealth #telelegal #future #change #healthcare

 

From DSC:
When reading the article below…Wayne Gretzky’s quote comes to mind here:

The legal industry needs to skate to where the puck is going to be.

ANALYSIS: The New Normal—Law Firms May Never Be the Same — from news.bloomberglaw.comby Sara Lord

Excerpt:

In our recent 2020 Legal Operations Survey, Bloomberg Law asked organizations including law firms, corporations, non-profit organizations, and academic institutions, a number of questions relating to their use of data and metrics. Included in our survey were questions relating to whether law firms measure the value of legal operations and legal technology. Responses indicated that two-thirds of law firms measure legal operations value and nearly one-quarter of law firms using legal technologies measure the value of that legal technology.

Firms think clients expect increased use of legal tech for efficiency

 

L&D in Lockdown: What’s taking place? — from modernworkplacelearning.com by Jane Hart

Excerpt:

So what are L&D doing differently?

Zoom is still being used to power virtual sessions, but L&D folk are using different formats than traditional training, e.g.

  • leaders’ talk shows
  • virtual interactive sessions for staff to share how they are doing, what has inspired them, energised them, what they are learning and they will take into the future.
  • virtual coaching to support people managing change and virtual working.
  • 30-min “pop up” trainings on simple, urgent topics like MS Teams

Others in L&D are experimenting with new (for them) formats, e.g.

  • book summaries and podcasts
  • weekly newsletters on key topics, mostly to create faster distribution channels
  • converting face to face items to virtual offerings in various forms, accelerating online access and remote learning campaigns
  • curation of internal and external content
  • experimenting with creative practice via an online platform (eg simple drawing exercises designed to help people learn, engage, relax, talk, draw, experiment)
  • taking the time to reflect and make a better learning experience? Running things online that people said couldn’t be done virtually.

Also see:

 

COVID-19 Pandemic Will Propel US Telehealth Market To Grow At A CAGR of Over 29% During 2019-25 — from wearable-technologies.com by Cathy Russey

Telelegal can't be too far behind telehealth

 

Excerpt:

Since the Coronavirus Pandemic in the United States, the telehealth platform has emerged as a major tool to fight and contain the virus. Due to the rise in the COVID-19 pandemic, the US telehealth market is expected to witness over 80% YOY growth in 2020.

The telehealth services segment is growing at the fastest CAGR as the demand for these services is increasing across the US. With the rapid advancement in technology, telehealth is considered as the future of medicine. 

From DSC:
#Telelegal can’t be too far behind this trend in healthcare.

 

From DSC:
Some of the areas likely to see such tools integrated into their arenas, operations, and ecosystems:

 

With thanks to my sister, Sue Ellen Christian, for forwarding me Jeremy Caplan’s site/newsletter.

Also see:

…and this one as well:

Three words of advice that I wish I had heard when I first started teaching

 

From DSC:

Will tools like Otter be much more integrated into our future learning ecosystems, meetings, & teleconferences?

 

Virtual classroom engagement tactics for COVID-19 pandemic — from learningsolutionsmag.com by Bill Brandon

Excerpts:

In the two previous articles in this series (see “ICYMI” at the end of this article), I listed 10 resources for virtual classroom design and delivery, published in the past in Learning Solutions. In this article, I wrap up the series with an additional five that are more tactical in nature.

Tips for great delivery in the virtual classroom
Five Essential Skills for Virtual Classroom Facilitators: Cindy Huggett discusses “five key competencies” for virtual classroom delivery that she has identified in her research and through experience. Mastering these skills is essential to facilitating live virtual classroom sessions that are engaging, polished, and professional. Karen Hyder gives tips for “owning your message” through practice and preparation that will ensure authentic delivery.

 

From DSC:
On the positive side…

What I appreciate about ‘s article is that it’s asking us to think about future scenarios in regards to higher education. Then, it’s proposing some potential action steps to take now to address those potential scenarios if they come to fruition. It isn’t looking at the hood when we’re traveling 180 mph. Rather, it’s looking out into the horizon to see what’s coming down the pike. 

6 Steps to Prepare for an Online Fall Semester — from chronicle.com b

Excerpt (emphasis DSC):

Plan for a multiyear impact. If colleges are forced to maintain online-only instruction in the fall and to defer reopening their campuses to in-person instruction to January 2021, the impact will be felt for years. College leaders should start thinking now about how to manage and potentially adjust spring-2021 (and beyond) course offerings, course sequencing, and degree requirements to avoid saddling students with graduation delays and the accompanying direct and indirect financial costs. In addition, colleges should anticipate a smaller-than-normal entering first-year class in fall 2020 (and thus a larger-than-normal enrollment a year later) and devise strategies to help mitigate the resulting stresses on admission rates and classroom and dorm capacity for first-year students entering in fall 2021 and beyond.

If instruction remains online-only in the fall, colleges won’t be able to afford that sort of inefficiency. College departments should start now to identify opportunities for collaborations that would draw on the collective wisdom and labor of faculty members from multiple institutions who are teaching similar courses. This would lessen the burden of migrating teaching materials and techniques to an online format.

From DSC:
I’ve often wondered about the place of consortiums within higher ed…i.e., pooling resources. Will the impacts of the Coronavirus change this area of higher ed? Not sure. Perhaps.

On the negative side…

I take issue with some of John’s perspectives, which are so common amongst the writers and academics out there. For example:

Conversely, an entire generation of current college students is now learning that it can be pretty boring to be one of several hundred people simultaneously watching a Zoom lecture.

You know what? I did that very same thingover and over again — at Northwestern University (NU), but in a face-to-face format. And quite frankly, it’s a better view on videoconferencing. It’s far more close up, more intimate online. I agree it’s a different experience. But our auditoriums were large and having 100-200+ students in a classroom was common. There was no interaction amongst the students. There were no breakout groups. The faculty members didn’t know most of our names and I highly doubt that the well-paid researchers at Northwestern — who were never taught how to teach in the first place nor did they or NU regard the practice of teaching and learning highly anyway — gave a rat’s ass about body language. Reading the confusion in the auditorium? Really? I highly doubt it. And those TA’s that we paid good money for? Most likely, they were never taught how to teach either. The well-paid researchers often offloaded much of the teaching responsibilities onto the teacher assistants’ backs. 

Bottom line:
Face-to-face learning is getting waaaay more credit than it sometimes deserves — though sometimes it IS warranted. And online-based learning — especially when it’s done right — isn’t getting nearly enough credit. 


Addendum: Another example of practicing futures thinking in higher ed:

 

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