Bias | Diversity Equity & Inclusion (DE&I)

Pro:

AI-powered chatbots automate IT help at Dartmouth — from edscoop.com by Ryan Johnston

Excerpt:

To prevent a backlog of IT requests and consultations during the coronavirus pandemic, Dartmouth College has started relying on AI-powered chatbots to act as an online service desk for students and faculty alike, the school said Wednesday.

Since last fall, the Hanover, New Hampshire, university’s roughly 6,600 students and 900 faculty have been able to consult with “Dart” — the virtual assistant’s name — to ask IT or service-related questions related to the school’s technology. More than 70% of the time, their question is resolved by the chatbot, said Muddu Sudhakar, the co-founder and CEO of Aisera, the company behind the software.

Con:

The Foundations of AI Are Riddled With Errors — from wired.com by Will Knight
The labels attached to images used to train machine-vision systems are often wrong. That could mean bad decisions by self-driving cars and medical algorithms.

Excerpt:

“What this work is telling the world is that you need to clean the errors out,”says Curtis Northcutt, a PhD student at MIT who led the new work.“Otherwise the models that you think are the best for your real-world business problem could actually be wrong.”

DC: Yet another reason to implement/support Universal Design for Learning (UDL)

On 04/11/2021, in accessibility / UDL, adjunct faculty, Bias | Diversity Equity & Inclusion (DE&I), colleges, communities of practice, community colleges, content aggregration, content development, content repositories, corporate universities / corporate training, Daniel S. Christian, digital learning, distance education, education technology, elearning, faculty, heutagogy, higher education, homeschooling/homeschoolers, ideas, instructional design, internet, IT in HE, K-12 related, law schools, learner profiles, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, multimedia, online learning, online media, online tutoring, parents, pedagogy, remote teaching and learning, society, special needs, student-related, teachers, teaching & learning, teaching online, telecommunications, training / L&D, United States, universities, usability, user experience (UX), vision/possibilities, web-based collaboration, youth, by Daniel Christian

DC: Yet another reason for Universal Design for Learning’s multiple means of presentation/media:

Encourage faculty to presume students are under-connected. Asynchronous, low-bandwidth approaches help give students more flexibility in accessing course content in the face of connectivity challenges.

— as excerpted from campustechnology.com’s article entitled, “4 Ways Institutions Can Meet Students’ Connectivity and Technology Needs“

If equity is a priority, UDL is a must [Novak]

On 03/26/2021, in accessibility / UDL, adjunct faculty, assessment, Bias | Diversity Equity & Inclusion (DE&I), colleges, community colleges, content development, corporate universities / corporate training, digital audio, digital learning, digital video, faculty, higher education, homeschooling/homeschoolers, instructional design, K-12 related, law schools, learning, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, liberal arts, more choice more control, multimedia, new media literacies, online learning, pedagogy, productivity / tips and tricks, special needs, teachers, teaching & learning, teaching online, Uncategorized, universities, by Daniel Christian

If equity is a priority, UDL is a must — from cultofpedagogy.com by Katie Novak

Once you identify the firm goal, ask yourself, “Based on the variability in my class, what barriers may prevent learners from working toward that goal and how can I eliminate those barriers through design?”

Excerpt:

When we design the same learning pathways for all learners, we might tell ourselves we are being fair, but in fact, single pathways are exclusionary. Beverly Daniel Tatum, author of the critically acclaimed book, Why Are All The Black Kids Sitting Together in the Cafeteria? And Other Conversations About Race, challenges us to focus on impact over intentions. It may not be our intent to exclude our learners, but the reality is that many students do not have opportunities to learn at high levels or to access curriculum and instruction that is accessible, engaging, culturally sustaining, and linguistically appropriate.

Luckily, there is a framework that rejects these one-size-fits-all solutions and empowers educators to proactively design learning experiences so all students can increase their brainpower and accelerate and own their learning. The framework is Universal Design for Learning (UDL).

UDL is a framework for designing learning experiences so students have options for how they learn, what materials they use, and how they demonstrate their learning.

From DSC:
I put together this graphic as I’m working on a Module (for Canvas) to address the topic of accessibility:

By Daniel Christian March 2021

Two items from faculty focus.com by Jenae Cohn, PhD, and Courtney Plotts, PhD:

Excerpt:

A strong sense of community begins with faculty designing and planning for the sense of community in the course. In order to build a strong sense of community within an online course, instructors should start by identifying the type of community they want to create. In other words, what is the common thread that runs through an online course: Inquiry, information giving, information gathering, and/or active listening?

Although not intuitive to all instructors, this question surrounding the idea of a sense of community is imperative for creating cohesion and a sense of belonging to a learning environment. Here are some ways that instructors might start to think about what community might mean for their class context:

From DSC:
The items below are from Sam DeBrule’s Machine Learnings e-Newsletter.

#Awesome

“Sonoma County is adding artificial intelligence to its wildfire-fighting arsenal. The county has entered into an agreement with the South Korean firm Alchera to outfit its network of fire-spotting cameras with software that detects wildfire activity and then alerts authorities. The technology sifts through past and current images of terrain and searches for certain changes, such as flames burning in darkness, or a smoky haze obscuring a tree-lined hillside, according to Chris Godley, the county’s director of emergency management…The software will use feedback from humans to refine its algorithm and will eventually be able to detect fires on its own — or at least that’s what county officials hope.” – Alex Wigglesworth Learn More from Los Angeles Times >

#Not Awesome

Hacked Surveillance Camera Firm Shows Staggering Scale of Facial Recognition — from
A hacked customer list shows that facial recognition company Verkada is deployed in tens of thousands of schools, bars, stores, jails, and other businesses around the country.

Excerpt:

Hackers have broken into Verkada, a popular surveillance and facial recognition camera company, and managed to access live feeds of thousands of cameras across the world, as well as siphon a Verkada customer list. The breach shows the astonishing reach of facial recognition-enabled cameras in ordinary workplaces, bars, parking lots, schools, stores, and more.

The staggering list includes K-12 schools, seemingly private residences marked as “condos,” shopping malls, credit unions, multiple universities across America and Canada, pharmaceutical companies, marketing agencies, pubs and bars, breweries, a Salvation Army center, churches, the Professional Golfers Association, museums, a newspaper’s office, airports, and more.

Two items re: AI — and one not positive at all

On 03/19/2021, in 21st century, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, Bias | Diversity Equity & Inclusion (DE&I), computer science, data mining, Facebook, political science, programming, the downsides of technology, youth, by Daniel Christian

How Facebook got addicted to spreading misinformation — from technologyreview.com by Karen Hao

Excerpt (emphasis DSC):

By the time thousands of rioters stormed the US Capitol in January, organized in part on Facebook and fueled by the lies about a stolen election that had fanned out across the platform, it was clear from my conversations that the Responsible AI team had failed to make headway against misinformation and hate speech because it had never made those problems its main focus. More important, I realized, if it tried to, it would be set up for failure.

The reason is simple. Everything the company does and chooses not to do flows from a single motivation: Zuckerberg’s relentless desire for growth. Quiñonero’s AI expertise supercharged that growth. His team got pigeonholed into targeting AI bias, as I learned in my reporting, because preventing such bias helps the company avoid proposed regulation that might, if passed, hamper that growth. Facebook leadership has also repeatedly weakened or halted many initiatives meant to clean up misinformation on the platform because doing so would undermine that growth.

In other words, the Responsible AI team’s work—whatever its merits on the specific problem of tackling AI bias—is essentially irrelevant to fixing the bigger problems of misinformation, extremism, and political polarization. And it’s all of us who pay the price.

Artificial Intelligence In 2021: Five Trends You May (or May Not) Expect — from forbes.com by Nisha Talagala

Reflections on “By Putting Tensions on Stage, Colleges Aim to Change Campus Culture” [Koenig]

On 03/06/2021, in adjunct faculty, Bias | Diversity Equity & Inclusion (DE&I), career development, collaboration, colleges, communities of practice, community colleges, credentialing, culture, Daniel S. Christian, drama/theater, faculty, higher education, student-related, United States, universities, by Daniel Christian

By Putting Tensions on Stage, Colleges Aim to Change Campus Culture — from edsurge.com by Rebecca Koenig

Excerpt:

That’s the creative solution more colleges are turning to as they try to make their cultures more inclusive for people who find themselves marginalized within academia. Programs for applied theater at institutions including University of Michigan, University of New Hampshire, University of Virginia and Florida International University bring to life higher ed troubles and tensions through original sketches, shows and the occasional musical number.

An applied theater sketch is like a pane of glass. For some viewers, it’s a mirror that reflects their personal experiences. For others, it’s a window into the lives of their colleagues and students. And for everyone willing to engage, it’s a magnifying lens that enlarges the details of daily interaction for clearer inspection.

From DSC:
I say we expand this line of thought even more: Here’s another idea/approach to leveraging the talents of Theatre Majors throughout higher education.

A new world of creative, engaging, active learning could open up if those involved with the Theatre Department could work collaboratively with students/faculty members from other disciplines. And in the end, the learning experiences and content developed would be highly engaging — and perhaps even profitable for the institutions themselves!

Also from edsurge.com:

Counting U.S. Postsecondary and Secondary Credentials – 2021 Report — from credentialengine.org

Excerpt (emphasis DSC):

Learners, educators and policymakers understand that high school completion and education beyond high school are critical to thrive in the workforce. However, until recently an inventory of the number or type of secondary and post-secondary credential opportunities in the United States did not exist. This is the third annual report from Credential Engine that attempts to count all these credentials. The report identifies 967,734 unique credentials in the U.S. in 16 detailed credential categories across four types of credential providers…

Inclusivity Begins with Overcoming Bias [Benson]

On 02/25/2021, in adjunct faculty, Bias | Diversity Equity & Inclusion (DE&I), colleges, community colleges, corporate universities / corporate training, culture, faculty, law schools, relationships, student-related, teaching & learning, training / L&D, universities, by Daniel Christian

Inclusivity Begins with Overcoming Bias — from scholarlyteacher.com by Spencer Benson

Excerpt:

On an individual level, we need to be mindful that small things that may seem inconsequential to us may have detrimental impacts on others. Numerous articles and resources are readily available detailing best practices for creating more inclusive environments for students. Small things that can help to foster a sense of belonging and inclusiveness include the following:

being intentional in selecting course content that reflects diverse people and voices,
ensuring that resources and materials reflect individuals from underrepresented groups,
sharing gender pronouns,
learning preferred names and asking students to correct mispronunciation,
having students do a short online biographic sketch,
using small group learning,
giving students agency in assessments and grading, and
using mid-term and end-of-term student surveys.

Learning Ecosystems

Two examples of the pro’s and con’s of using AI

Items re: AI — via Sam DeBrule’s “Machine Learnings” e-Newsletter

Two items re: AI — and one not positive at all

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