From DSC:
When reading the abstract of the article/research entitled, “Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State,” I wondered again:

Will the growth of telemedicine/telehealth influence the growth of telelegal?

I think it will.

We show that, on average, telemedicine availability in the ER significantly reduces average patients’ length of stay (LOS), which is partially driven by the flexible resource allocation. Specifically, the adoption of telemedicine leads to a larger reduction in ER LOS when there is a demand surge or supply shortage.

Also see:

Holopatient Remote Uses AR Holograms For Hands-On Medical Training -

 

Care over IP

 

On LawNext: Rocket Lawyer Founder Charley Moore — from lawsitesblog.com by Bob Ambrogi; with thanks to Gabe Teninbaum for this resource from his Lawtomatic Newsletter

Excerpt

In September, Rocket Lawyer became the first national company approved to participate in Utah’s regulatory sandbox, a pilot program for licensing new and alternative forms of legal providers and services. For Charley Moore, who founded Rocket Lawyer in 2008, it was yet another step in his quest to deliver high-value legal services at an affordable price.

In this episode of LawNext, Moore recounts the founding and development of Rocket Lawyer and its expansion into Europe starting in 2012. He also explains why he wanted the company to participate in the Utah sandbox and what he expects to happen there. Finally, as one of the few Black CEOs in legal tech, Moore discusses his thoughts on expanding diversity in the industry.

Also see:

Manage all of your legal needs online. Create legal documents and legal forms instantly with safe & secure storage, e-signatures and lawyer review.

Also from Gabe, see:

Justice-as-a-Service — from Henrik Zillmer

Excerpts:

There’s a new wave of customer empowerment coming. It’s called Justice-as-a-Service (JaaS), and you need to know about it because it benefits you – you just don’t know it yet.

Justice-as-a-Service is an on-demand service, powered by tech, that challenges private and public companies by representing the consumer in their fight for justice/compensation based on laws, consumers’ rights, and contract of carriage.

Why is there a need for JaaS?

  • You don’t know your consumer rights.
  • You don’t know how to claim and neither does the service provider.
  • You don’t have the time to fight for your rights.
  • Success is very unlikely.
 
 

Care over IP — from Inavate EMEA October 2020
Care over IP The Covid-19 outbreak has put working from home centre stage, but what happens when you work in a hospital? Paul Milligan speaks to those proving remote/virtual alternatives for patient care.

Care over IP [Inavate EMEA; Covid's impact on remote healthcare continues]

 

From DSC:
I continue to wonder how telelegal will be impacted by what’s happening with telehealth/telemedicine/virtual health…my guess is that telelegal will also grow quite a bit in the future. 


Addendum on 9/25/20, below is an excerpt from a press release sent to me by Ashley Steiger at AristaMD:

University of Colorado School of Medicine and AristaMD Partner to Expand eConsults to Community Providers

SAN DIEGO – Sept. 22, 2020 – AristaMD, an innovative telehealth platform that delivers primary care providers (PCPs) timely and documented specialist insight through eConsults, has partnered with the University of Colorado School of Medicine (CU) to expand eConsults to a network of community providers. The partnership begins with Salud Family Health Center, which has 13 clinic locations and serves communities in northeast and southeast Colorado.

“AristaMD is pleased to be working with our first partner that is a part of the Association of American Medical Colleges’ Project CORE: Coordinating Optimal Referral Experiences. We can support health systems, including those already using eConsults within their own electronic health records (EHR), to more broadly expand to clinics on any system,” said Brooke LeVasseur, CEO of AristaMD. “The AristaMD platform works with all EHRs, seamlessly integrates into physician workflows, and will allow us to scale to community providers throughout the state of Colorado as the partnership grows.”

 


Also see:

Model of the future

 

 

With thanks to Gabe Teninbaum for posting this in his Lawtomatic Newsletter| Issue #104, September 23, 2020

As Gabe points out, also see:

 

 

Today’s awkward Zoom classes could bring a new era of higher education — from edsurge.com by Debra Spar

Excerpt:

Indeed, the forced march to Zoom has also forced colleges and universities to wrestle at last with the incipient promise of educational technologies; with the power that was evident, if not yet realized, in the early MOOCs. Much of that power has to do with scale–the ability to take a single course, even a single lecture, and share it across a vast universe of learners. But some also comes from the strange intimacy of the small screen, and from the possibilities of collapsing both time and space.

Office hours, for instance, migrate easily. Bringing in guest speakers works remarkably well, allowing faculty to introduce a wide range of voices into their classroom conversations. On the screen, everyone can see and hear and participate. 

 

Learning from the Living [Class] Room

 

How might tools like Microsoft’s new Whiteboard be used in online-based learning? In “learning pods?” [Christian]

The new Microsoft Whiteboard -- how might this be used for online-based learning? Learning pods?

The new Microsoft Whiteboard -- how might this be used for online-based learning? Learning pods?

Questions/reflections from DSC:

  • How might this be used for online-based learning?
  • For “learning pods” and homeschoolers out there? 
  • Will assistants such as the Webex Assistant for Meetings (WAM) be integrated into such tools (i.e., would such tools provide translation, transcripts, closed captioning, and more)?
  • How might this type of tool be used in telehealth? Telelegal? In online-based courtrooms? In presentations?

#onlinelearning #collaboration #education #secondscreen #edtedh #presentations #AI #telehealth #telelegal #emergingtechnologies

 
 

Alphabet’s Loon starts beaming internet from balloons in Kenya — from cnbc.com by Ryan Browne

Key points
  • Loon said its balloon-powered internet service will initially cover 50,000 square kilometers in western and central parts of Kenya.
  • It aims to take a fleet of 35 balloons to the skies above eastern Africa “in the coming weeks.”
  • The news represents a significant milestone after years of publicity about the Alphabet-owned venture.
 

Learning experience designs of the future!!! [Christian]

From DSC:
The article below got me to thinking about designing learning experiences and what our learning experiences might be like in the future — especially after we start pouring much more of our innovative thinking, creativity, funding, entrepreneurship, and new R&D into technology-supported/enabled learning experiences.


LMS vs. LXP: How and why they are different — from blog.commlabindia.com by Payal Dixit
LXPs are a rising trend in the L&D market. But will they replace LMSs soon? What do they offer more than an LMS? Learn more about LMS vs. LXP in this blog.

Excerpt (emphasis DSC):

Building on the foundation of the LMS, the LXP curates and aggregates content, creates learning paths, and provides personalized learning resources.

Here are some of the key capabilities of LXPs. They:

  • Offer content in a Netflix-like interface, with suggestions and AI recommendations
  • Can host any form of content – blogs, videos, eLearning courses, and audio podcasts to name a few
  • Offer automated learning paths that lead to logical outcomes
  • Support true uncensored social learning opportunities

So, this is about the LXP and what it offers; let’s now delve into the characteristics that differentiate it from the good old LMS.


From DSC:
Entities throughout the learning spectrum are going through many changes right now (i.e., people and organizations throughout K-12, higher education, vocational schools, and corporate training/L&D). If the first round of the Coronavirus continues to impact us, and then a second round comes later this year/early next year, I can easily see massive investments and interest in learning-related innovations. It will be in too many peoples’ and organizations’ interests not to.

I highlighted the bulleted points above because they are some of the components/features of the Learning from the Living [Class] Room vision that I’ve been working on.

Below are some technologies, visuals, and ideas to supplement my reflections. They might stir the imagination of someone out there who, like me, desires to make a contribution — and who wants to make learning more accessible, personalized, fun, and engaging. Hopefully, future generations will be able to have more choice, more control over their learning — throughout their lifetimes — as they pursue their passions.

Learning from the living class room

In the future, we may be using MR to walk around data and to better visualize data


AR and VR -- the future of healthcare

 

 

Meet the new face of Webex Assistant — from blog.webex.com by Kacy Kizer

Excerpt:

You may be familiar with Webex Assistant, the AI-powered voice assistant for work. Now known as Webex Assistant for Webex Rooms, our original digital assistant allows you to control compatible Webex Rooms devices with your voice, making it easy to join a meeting with just a few words, manage your meetings and devices from anywhere in the room, and much more.

  • A voice-activated assistant allows you to easily control the meeting through a set of voice commands.
  • Simply ask your AI-powered Webex Assistant to do things like create actions items, take notes, and even set up future meetings—with just your voice.
  • Your Webex Assistant will automatically transcribe the entire meeting in real-time.
  • With visual animation, your virtual AI assistant interacts with you and your meeting attendees during the meeting and when called upon.

The Cisco Webex Digital Assistant -- how might AI impact the online-based learning experience?

From DSC:

  • How might these types of technologies impact online-based learning?
  • What new affordances might they bring to the learner’s experience?
  • For example, what if a listening assistant (AI) could identify some key issues/topics and then go out and grab/present some URL’s of relevant journal articles, chapters from a given textbook, blog postings, etc.? What if each student’s AI could be directed to do so independently?

#IntelligentTutoring | #IntelligentSystems |  #AI |  #EmergingTechnologies | #Collaboration | #Productivity | #PersonalizedEducation

Also see:

Cisco Webex Desk Pro -- AI integrated into Webex Meetings

 

Team-based content creation/delivery | We need this & other paradigm shifts to help people survive & thrive [Christian]

From DSC:
If the first wave of the Coronavirus continues — and is joined by a second wave later this year or early next year — I think a more permanent, game-changing situation is inevitable. As such, now’s the time to change the paradigms that we’ve been operating under.

It’s time to move to *a team-based approach.* To build up the set of skills an organization needs to pivot and adapt — regardless of what comes their way.

Let’s stop asking one faculty member to do it all! Consider this:

  • Would you fly in a plane that was engineered/designed/built by one person?
  • Would you drive a car that was engineered/designed/built by one person?
  • Would you go into brain surgery with only one other person in the operating room?
  • Are you, like me, amazed at the long list of people (and their specialties) who contributed to a major motion picture?!? The credits go on for several minutes — even when moving at a fast pace! Would you watch a major motion picture that was written, acted, produced, directed by — and had all of the music, special effects, and audio-related work done by — only one person? 

With the move to online learning, one person can’t do it all anymore — at least not at the level that the newer generations are coming to expect. They have grown accustomed to amazing, team-based/built content and products.

Plus, newer generations are going to know and experience much more telehealth-related services…then much more telelegal-related services. They will come to experience/expect high-quality learning-related products and services that way as well. Going forward, there are too many skillsets required by the creation and production of high-quality, online-based learning — not to mention the continued hard work of staying up-to-date on the main subject matter expertise at hand.

So if the kind of perspective continues as found in this piece — SURVEY: Students say they shouldn’t have to pay full price for online classes — then colleges and universities would do well to invest money in new Research & Development efforts, in team-based content creation, and in reimagining what online-learning could act/be like. Same for the vendors out there. And faculty members would be wise to invest the time and energy it takes to be able to teach online as well as in a face-to-face setting. Not only are they more marketable once they’ve done this, but they are then also more prepared to find their place within an uncertain future.

All of this will likely be an expensive process. Also, greater collaboration will be needed within a department (as we can’t be building a course per professor) as well as between organizations.  Perhaps the use of consortiums will increase…I’m not sure.

Perhaps a new platform will develop — similar to what’s contained in this vision. Such a platform will feature content that was designed and built by a team. Such a learning-related platform will offer streams of highly-relevant content — while providing continuous, affordable, up-to-date, convenient, and very well done means of staying marketable/employed. 

We will likely be seeing this vision come to reality in the future.

For another paradigm shift, accreditation bodies/practices are going to have to also change, adapt, pivot, and help innovative ideas come to fruition. But that’s another posting for another day.

 

Cisco takes a lesson from the coronavirus pandemic with new solutions for remote work and learning — from cnbc.com by Jordan Novet

Key points:

  • Cisco has helped some of its customers set up remote work and education technologies. Now it wants to bring those capabilities to more organizations.
  • While Cisco remains number one in the conferencing software as a service market, Zoom is becoming a bigger force.

Also see:

 

 

litera tv dot com -- Daniel Linna and Bob Ambrogi's conversation on June 3, 2020

WEDNESDAY | 6.3 | Law Insights with Bob Ambrogi and Daniel Linna, Director of Law and Technology Initiatives, Northwestern University Pritzker School of Law

Notes (emphasis DSC):

  • Trying to build community, collaborate, work together
  • How do you manage a team remotely? How build community online?
  • Spontaneous interactions still needed
  • In what ways does the online ecosystem ADD to what we are doing?
  • Jury trial – online; equalizer for those involved in trial; “all in same space on the screen”
  • Start with some basic/smaller things – landlord/tenant
  • Racism going on heavily this week – a second pandemic
  • Developing a quality movement in law (Linna)
  • We need quality metrics and we need to measure the value being provided. What makes something effective, high-quality, and valuable? Now apply that thinking to the delivery of legal services.
  • Project mgmt / quality movement – less defects, etc. in 1980’s / lean thinking / 6 sigma in GE / but haven’t seen this in the area of law
  • Empiricism in law – 100 years ago medicine and law were in the same spot; since then medicine started more testing, empirical work, data-driven practices; but law didn’t
  • Daniel Linna’s blog – https://www.legaltechlever.com/
  • Can we come up with metrics?
  • Dan worked with a lawyer-assisted program in Lansing, MI – what happened? What was duration of cases? Data-driven thinking; measure; make it more of a science
  • Bob asked isn’t law less scientific and perhaps more art than a science?
  • What kinds of metrics are we talking about in litigation?
  • Contracts – can we figure out what adds value and what makes a contract “better?” (Insert from DSC: Better for whom though?)
  • What actually matters to the client? Clauses that lawyers think that are important, businesspeople don’t think are important. Risk mitigation is not all the client thinks about.
  • Incomprehensible contracts – too hard to understand
  • Natural language generation – what inputs do we need? We don’t want many contracts to be the dataset that an algorithm gets trained on.
  • (Insert from DSC: Daniel relayed some information that reminded me of Clayton Christensen’s disruptive thinking: 80% of impoverished folks get NOTHING. Totally disconnected. Perhaps we don’t need perfection, but even something is much better than nothing. For example, provide an online legal aid booklet to those who are trying to represent themselves.)
  • Go for low-hanging fruit for more empirical
  • Ambrogi: How does the work you are doing impact access to justice (#A2J)? How could quality movement impact police procedures? Is there applicability in terms of what you are writing about?
  • Human-Centered Design – uncovering biases. Why would people TRUST the criminal system if they can’t trust the CIVIL system? Perhaps if landlords thought differently. Disconnected.
  • Innovate, improve, project management;
  • Way decisions are made vary greatly; need more open data from our courts; lack of transparency from courts.
  • Leadership – commitment to resolve issues. Lacking vision. What do we want our legal systems to look like/act like?

Call to action:

  • Have or develop a quality mindset
  • Leadership needs to paint a vision for what the future looks like
  • Training around legal operations
  • How to measure quality and value – be more data-driven

We need disruption AND continuous improvement – not one or the other.
–Daniel Linna

 

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