From DSC:
In Part I, I looked at the new, exponential pace of change that colleges, community colleges and universities now need to deal with – observing the enormous changes that are starting to occur throughout numerous societies around the globe. If we were to plot out the rate of change, we would see that we are no longer on a slow, steady, incremental type of linear pathway; but, instead, we would observe that we are now on an exponential trajectory (as the below graphic from sparks & honey very nicely illustrates).

 

 

How should colleges and universities deal with this new, exponential pace of change?

1) I suggest that you ensure that someone in your institution is lifting their gaze and peering out into the horizons, to see what’s coming down the pike. That person – or more ideally, persons – should also be looking around them, noticing what’s going on within the current landscapes of higher education. Regardless of how your institution tackles this task, given that we are currently moving at an incredibly fast pace, this trend analysis is very important. The results from this analysis should immediately be integrated into your strategic plan. Don’t wait 3-5 years to integrate these new findings into your plan. The new, exponential pace of change is going to reward those organizations who are nimble and responsive.

2) I recommend that you look at what programs you are offering and consider if you should be developing additional programs such as those that deal with:

  • Artificial Intelligence (Natural Language Processing, deep learning, machine learning, bots)
  • New forms of Human Computer Interaction such as Augmented Reality, Virtual Reality, and Mixed Reality
  • User Experience Design, User Interface Design, and/or Interaction Design
  • Big data, data science, working with data
  • The Internet of Things, machine-to-machine communications, sensors, beacons, etc.
  • Blockchain-based technologies/systems
  • The digital transformation of business
  • Freelancing / owning your own business / entrepreneurship (see this article for the massive changes happening now!)
  • …and more

3) If you are not already doing so, I recommend that you immediately move to offer a robust lineup of online-based programs. Why do I say this? Because:

  • Without them, your institution may pay a heavy price due to its diminishing credibility. Your enrollments could decline if learners (and their families) don’t think they will get solid jobs coming out of your institution. If the public perceives you as a dinosaur/out of touch with what the workplace requires, your enrollment/admissions groups may find meeting their quotas will get a lot harder as the years go on. You need to be sending some cars down the online/digital/virtual learning tracks. (Don’t get me wrong. We still need the liberal arts. However, even those institutions who offer liberal arts lineups will still need to have a healthy offering of online-based programs.)
  • Online-based learning methods can expand the reach of your faculty members while offering chances for individuals throughout the globe to learn from you, and you from them
  • Online-based learning programs can increase your enrollments, create new revenue streams, and develop/reach new markets
  • Online-based learning programs have been proven to offer the same learning gains – and sometimes better learning results than – what’s being achieved in face-to-face based classrooms
  • The majority of pedagogically-related innovations are occurring within the online/digital/virtual realm, and you will want to have built the prior experience, expertise, and foundations in order to leverage and benefit from them
  • Faculty take their learning/experiences from offering online-based courses back into their face-to-face courses
  • Due to the increasing price of obtaining a degree, students often need to work to help get them (at least part of the way) through school; thus, flexibility is becoming increasingly important and necessary for students
  • An increasing number of individuals within the K-12 world as well as the corporate world are learning via online-based means. This is true within higher education as well, as, according to a recent report from Digital Learning Compass states that “the number of higher education students taking at least one distance education course in 2015 now tops six million, about 30% of all enrollments.”
  • Families are looking very closely at their return on investments being made within the world of higher education. They want to see that their learners are being prepared for the ever-changing future that they will encounter. If people in the workforce often learn online, then current students should be getting practice in that area of their learning ecosystems as well.
  • As the (mostly) online-based Amazon.com is thriving and retail institutions such as Sears continue to close, people are in the process of forming more generalized expectations that could easily cross over into the realm of higher education. By the way, here’s how our local Sears building is looking these days…or what’s left of it.

 

 

 

4) I recommend that you move towards offering more opportunities for lifelong learning, as learners need to constantly add to their skillsets and knowledge base in order to remain marketable in today’s workforce. This is where adults greatly appreciate – and need – the greater flexibility offered by online-based means of learning. I’m not just talking about graduate programs or continuing studies types of programs here. Rather, I’m hoping that we can move towards providing streams of up-to-date content that learners can subscribe to at any time (and can drop their subscription to at any time). As a relevant side note here, keep your eyes on blockchain-based technologies here.

5) Consider the role of consortia and pooling resources. How might that fit into your strategic plan?

6) Consider why bootcamps continue to come onto the landscape.  What are traditional institutions of higher education missing here?

7) And lastly, if one doesn’t already exist, form a small, nimble, innovative group within your organization — what I call a TrimTab Group — to help identify what will and won’t work for your institution.

 

 

 

 

 

Faculty Predict Virtual/Augmented/Mixed Reality Will Be Key to Ed Tech in 10 Years — from campustechnology.com by Rhea Kelly
Faculty in our 2017 Teaching with Technology Survey believe tech will play a positive role in the future of higher education — but some technologies will be more important than others.

Excerpt:

What technologies do faculty think will be important in education over the next decade? The most popular answer to that question by far was virtual/augmented/mixed reality, garnering 81 percent of responses (it topped the list last year as well). Mobile devices and apps, 3D modeling/scanning/printing, adaptive/personalized learning and video/streaming all rounded out the top five.

 

 

 

 

 

From DSC:
Great to see several of these items made the list. I would also add:

  • The use of Natural Language Processing (NLP) to allow more voice-enabled and voice-driven applications
  • Learning agents/bots (for example, a learning-related bot could go find out the top 50-100 jobs that employers are hiring for and present a list of potential digital playlists from a variety of providers that would help potential employees be able to do the work in those positions)
  • Blockchain and the use of web-based learner profiles
  • Artificial Intelligence / cognitive computing (which could be argued is already mentioned in the item re: adaptive, personalized learning)
  • Moving towards providing up-to-date streams of content (for purposes of lifelong learning and microlearning)

 Finally, it was great to see #9 on the list as I, too, believe that a next gen learning platform is needed:

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

 

Excerpt:

The Top 200 Tools for Learning 2017 (11th Annual Survey) has been compiled by Jane Hart of the Centre for Learning & Performance Technologies from the votes of 2,174 learning professionals worldwide, together with 3 sub-lists

  • Top 100 Tools for Personal & Professional Learning (PPL)
  • Top 100 Tools for Workplace Learning (WPL)
  • Top 100 Tools for Education (EDU)

 

Excerpt from the Analysis page (emphasis DSC):

Here is a brief analysis of what’s on the list and what it tells us about the current state of personal learning, workplace learning and education.

Some facts

Some observations on what the Top Tools list tells us personal and professional learning
As in previous years, individuals continue to using a wide variety of:

  • networks, services and platforms for professional networking, communication and collaboration
  • web resources and courses for self-improvement and self-development
  • tools for personal productivity

All of which shows that many individuals have become highly independent, continuous modern professional learners – making their own decisions about what they need to learn and how to do it.

 

 

 

 

 

 

 

From DSC:
Getting employees to make time for L&D needs to be based upon “what’s in it for them” — i.e., the main role of the L&D Team/Department should be to create the platforms and means by which employees can learn whatever they need to learn in order to do their jobs well (as well as to learn the skills necessary to move into those new areas that they’ve been wanting to move into). They’re going to find ways to do this anyway, why not give them the tools/knowledge of the tools and the platforms in order to better facilitate that learning to happen at a quicker pace?

An L&D Team could provide content curation services themselves and/or they could connect the employees with knowledgeable people. For example, give employees the key people to connect with who are doing their jobs really well.

For example, the L&D Team could maintain and provide a list of the top 10*:

  • Internal Sales employees to connect with and learn from, as well as the top 10 external Sales people to connect with and learn from (these people may or may not be in the same industry).
  • Internal Customer Service employees to connect with and learn from, as well as the top 10 external Customer Service people to connect with and learn from (these people may or may not be in the same industry).
  • Internal Marketing employees to connect with and learn from, as well as the top 10 external Marketing people to connect with and learn from (these people may or may not be in the same industry).
  • Etc.

 

* Or top 5, or top 50, or top whatever # that the L&D Team
thinks
would be most beneficial to the organization

 

I think each employee in the workforce needs to know about the power of RSS feeds and feed aggregators such as Feedly. In fact, I advocate that same approach for most every student in middle school, high school, and college as well. We need to be able to connect with others and tap into streams of content being produced — as well as contribute to those streams of content as well. Blogs, Twitter, LinkedIn, CMSs/LMSs, etc. can provide beneficial streams of content.

 

“And learners are evolving at a quicker pace than the learning programs that support them.”

 

Also, based upon the above image, I find it interesting that the corporate L&D teams are struggling with what higher education has been struggling with as well — i.e., predicting which skills will be needed and responding as quickly as possible in order to develop the necessary learning modules/RSS feeds/content/etc. to remain up-to-date. Actually, I suspect that it’s not that the learners are evolving at a quicker pace than the learning programs that support them, rather its the required skills and needs of the positions that are evolving at a quicker pace than the learning programs that support them.

Our institutions and our L&D Departments are simply not used to this pace of change. No one is.

We need better mechanisms of dealing with this new pace of change.

One last random thought here…perhaps a portion of the L&D department will morph into creating bots for internal employees, helping answer questions at the point of need.

 

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

Google’s jobs AI service hits private beta, now works in 100 languages — from venturebeat.com by Blair Hanley Frank

Excerpt:

Google today announced the beta release of its Cloud Job Discovery service, which uses artificial intelligence to help customers connect job vacancies with the people who can fill them.

Formerly known as the Cloud Jobs API, the system is designed to take information about open positions and help job seekers take better advantage of it. For example, Cloud Job Discovery can take a plain language query and help translate that to the specific jargon employers use to describe their positions, something that can be hard for potential employees to navigate.

As part of this beta release, Google announced that Cloud Job Discovery is now designed to work with applicant-tracking systems and staffing agencies, in addition to job boards and career site providers like CareerBuilder.

It also now works in 100 languages. While the service is still primarily aimed at customers in the U.S., some of Google’s existing clients need support for multiple languages. In the future, the company plans to expand the Cloud Job Discovery service internationally, so investing in language support now makes sense going forward.

 



From DSC:
Now tie this type of job discovery feature into a next generation learning platform, helping people identify which skills they need to get jobs in their local area(s). Provide a list of courses/modules/RSS feeds to get them started. Allow folks to subscribe to constant streams of content and unsubscribe to them at any time as well.

 

 

We MUST move to lifelong, constant learning via means that are highly accessible, available 24×7, and extremely cost effective. Blockchain-based technologies will feed web-based learner profiles, which each of us will determine who can write to our learning profile and who can review it as well.

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

 

 



Addendum on 9/29/17:



  • Facebook partners with ZipRecruiter and more aggregators as it ramps up in jobs — from techcrunch.com by Ingrid Lunden
    Excerpt:
    Facebook has made no secret of its wish to do more in the online recruitment market — encroaching on territory today dominated by LinkedIn, the leader in tapping social networking graphs to boost job-hunting. Today, Facebook is taking the next step in that process.
    Facebook will now integrate with ZipRecruiter — an aggregator that allows those looking to fill jobs to post ads to many traditional job boards, as well as sites like LinkedIn, Google and Twitter — to boost the number of job ads available on its platform targeting its 2 billion monthly active users.
    The move follows Facebook launching its first job ads earlier this year, and later appearing to be interested in augmenting that with more career-focused features, such as a platform to connect people looking for mentors with those looking to offer mentorship.

 

 

 

From DSC:
The vast majority of the lessons being offered within K-12 and the lectures (if we’re going to continue to offer them) within higher education should be recorded.

Why do I say this?

Well…first of all…let me speak as a parent of 3 kids, one of whom requires a team of specialists to help her learn. When she misses school because she’s out sick, it’s a major effort to get her caught up. As a parent, it would be soooooo great to log into a system and obtain an updated digital playlist of the lessons that she’s missed. She and I could click on the links to the recordings in order to see how the teacher wants our daughter to learn concepts A, B, and C. We could pause, rewind, fast forward, and replay the recording over and over again until our daughter gets it (and I as a parent get it too!).

I realize that I’m not saying anything especially new here, but we need to do a far better job of providing our overworked teachers with more time, funding, and/or other types of resources — such as instructional designers, videographers and/or One-Button Studios, other multimedia specialists, etc. — to develop these recordings. Perhaps each teacher — or team — could be paid to record and contribute their lessons to a pool of content that could be used over and over again. Also, the use of RSS feeds and content aggregators such as Feedly could come in handy here as well. Parents/learners could subscribe to streams of content.

Such a system would be a huge help to the teachers as well. They could refer students to these digital playlists as appropriate — having updated the missing students’ playlists based on what the teacher has covered that day (and who was out sick, at another school-sponsored event, etc.). They wouldn’t have to re-explain something as many times if they had recordings to reference.

—–

Also, within the realm of higher education, having recordings/transcripts of lectures and presentations would be especially helpful to learners who take more time to process what’s being said. And while that might include ESL learners here in the U.S., such recordings could benefit the majority of learners. From my days in college, I can remember trying to write down much of what the professor was saying, but not having a chance to really process much of the information until later, when I looked over my notes. Finally, learners who wanted to review some concepts before a mid-term or final would greatly appreciate these recordings.

Again, I realize this isn’t anything new. But it makes me scratch my head and wonder why we haven’t made more progress in this area, especially at the K-12 level…? It’s 2017. We can do better.

 



Some relevant tools here include:



 

 

 

K-12 and higher education are considered separate systems. What if they converged? — from edsurge.com by Jeff Young

Excerpt:

Education in America is a tale of two systems. There’s K-12 education policy and practice, but a separate set of rules—and a separate culture—for higher education. A new book argues that it doesn’t have to be that way.

In “The Convergence of K-12 and Higher Education: Policies and Programs in a Changing Era,” two education professors point out potential benefits of taking a more holistic view to American education (in a volume that collects essays from other academics). They acknowledge that there are potential pitfalls, noting that even well-intentioned systems can have negative consequences. But they argue that “now more than ever, K-12 and higher education need to converge on a shared mission and partner to advance the individual interests of American students and the collective interests of the nation.”

EdSurge recently talked with one of the book’s co-editors, Christopher Loss, associate professor of public policy and higher education at Vanderbilt University. The conversation has been edited and condensed for clarity.

 

 

Which is to say that we have tended not to think of the sector as most people actually experience it—which is one continuous ladder, one that often is missing rungs, and is sometimes difficult to climb, depending on a whole host of different factors. So, I think that the research agenda proposed by Pat and I and our collaborators is one that actually gets much closer to the experience that most people actually are having with the educational sector.

 

 



From DSC:
This is a great 50,000-foot level question and one that reminds me of a graphic I created a couple of years ago that speaks of the continuum that we need to more holistically address — especially as the topic of lifelong learning is increasingly critical to members of our workforce today.

 

 

Because in actuality, the lines between high school and college continue to blur. Many students are taking AP courses and/or are dually-enrolled at colleges/universities already. Some high school graduates already have enough credits to make serious headway in obtaining a college degree.

The other thing that I see over and over again is that K-12 is out innovating higher education and is better at communicating with other educators than most of higher education is. As an example, go look at some of the K-12 bloggers and educators out there on Twitter. They have tens of thousands of followers — and many of those followers being other K-12 educators. They are sharing content, best practices, questions, issues/solutions, new pedagogies, new technologies, live communication/training sessions, etc. with each other. Some examples include:

  • Eric Sheninger 127 K followers
  • Alice Keeler 110 K followers
  • Kyle Pace 63.6 K followers
  • Monica Burns 44.5 K
  • Lisa Nielsen 32.4 K followers

The vast majority of the top bloggers within higher ed — and those who regularly are out on social media within higher education — are not even close to those kinds of numbers.

What that tells me is that while many educators within K-12 are out on social media sharing knowledge with each other via these relatively new means, the vast majority of administrators/faculty members/staff working within higher education are not doing that. That is, they are not regularly contributing streams of content to Twitter.

But that said, there are few people who are trying to “cross over the lines” of the two systems and converse with folks from both higher ed and K-12. We need more of these folks who are attempting to pulse-check the other systems out there  in order to create a more holistic, effective continuum.

I wonder about the corporate world here as well. Are folks from the training departments and from the learning & development groups pulse-checking the ways that today’s students are being educated within higher education? Within K-12? Do they have a good sense of what the changing expectations of their new employees look like (in terms of how they  prefer to learn)?

We can do better. That’s why I appreciated the question raised within Jeff’s article.

 

Is is time to back up a major step and practice design thinking on the entire continuum of lifelong learning?

Daniel Christian

 

 

 

 

 

From DSC:
When you read the article below, notice how many times these CIO’s mention that they’re tapping into streams of content

 


 

How to stay current with emerging tech: CIO tips — from enterprisersproject.com by Carla Rudder
CIOs from Target, CVS Health, GE, and others share strategies for keeping up with the latest technologies

Excerpts:

I spend a fair amount of time looking at LinkedIn and Twitter. I’m particular about what I subscribe to. I see what people are interested in, so these social networks are good sources of information.

First, I set up Google alerts on topics that are of interest to me. I can skim these daily to keep abreast of what’s happening.

On the top-down side, I employ some different tactics. For example, I love using the Flipboard app to find relevant technology new stories targeted to my preferences. Also, I enjoy reading as much as I can about management and macro trends in technology and society.

First, pick some new media and follow it regularly. Examples that come to mind are Quartz, Vox, and Slate. Then, seek a balanced perspective from traditional media like The Wall Street Journal, The New York Times, The Atlantic, and The Economist.

When I can’t get out to conferences, I watch TED Talks. In fact, I watch a lot of talks that have nothing to do with IT, but they certainly help with leadership.

 


 

 

 

 

 

 

Radically open: Tom Friedman on jobs, learning, and the future of work — from dupress.delotte.com by Tom Friedman, Cathy Engelbert, and John Hagel

Excerpt (emphasis DSC):

Tom Friedman: My thoughts on the future of work are very influenced by my friend, a business strategist, Heather McGowan. She really describes that what’s going on is that work is being disconnected from jobs, and jobs and work are being disconnected from companies, which are increasingly becoming platforms. That’s Heather’s argument, and that is what I definitely see.

[A good] example is what’s happened to the cab business. In Bethesda, we have a [local] cab company that owns cars and has employees who have a job; they drive those cars. They’re competing now with Uber, which owns no cars, has no employees, and just provides a platform of work that brings together ride-needers—myself—and ride-providers. And I do think that the Uber platform model, and the way it is turning a job into work and monetizing work, is the future of work.

And that will have a huge impact on the future of learning. Because if work is being extracted from jobs, and if jobs and work are being extracted from companies—and because, as you and I have both written, we’re now in a world of flows — then learning has to become lifelong. We have to provide both the learning tools and the learning resources for lifelong learning when your job becomes work and your company becomes a platform.

So I’m not sure what the work of the future is, but I know that the future of companies is to be hiring people and constantly training people to be prepared for a job that has not been invented yet. If you, as a company, are not providing both the resources and the opportunity for lifelong learning, [you’re sunk], because you simply cannot be a lifelong employee anymore unless you are a lifelong learner. If you’re training people for a job that’s already been invented, or if you’re going to school in preparation for a job that’s already been invented, I would suggest that you’re going to have problems somewhere down the road.


CE: In a recent report from the National Bureau of Economic Research, some leading labor economists did an analysis of net new employment in the United States between 2005 and 2015, and found that about 94 percent of that net new employment was from alternative work arrangements—everything from gig to freelance and off-balance-sheet kinds of work.

I think that’s why we need to teach filtering, literally, to our students. There should be Filtering 101, Filtering 102, Filtering 103. How do I filter information so I get enough of it to advance, but not so much that I’m overwhelmed? How do I filter news?

 

 

…it seems to me that rule number one is you want to be radically open. And that’s a really hard sell right now, because it feels so counterintuitive, and everyone’s putting up walls right when you want to be, actually, radically open. Why do you want to be radically open? Because you’ll get more flows; you’ll get the signals first, and you will attract more flow-minded people, which I would call high-IQ risk-takers. That’s from a country point of view, but I have to believe that’s also right from a company point of view: that you want to be plugged into as many discussions, as many places, and as many flow generators as possible, because you’ll simply get the signals first in order to understand where the work of the future is coming from.

 

 

[GE] offered $20,000 in prize money — 7,000 to the winner, and the rest split up among the other finalists. Well, within six weeks, they got over 600 responses. The 10 finalists were all tested by GE engineers, and they picked the winner. None of the 10 finalists was an American, and none was an aeronautical engineer, and the winner was a 21-year-old from Indonesia who was not an aeronautical engineer, and he took more than 80 percent of the weight out of this fastener.

No, let’s actually create jump balls and access all the talent wherever it is.

 

 

And what did the best artisans do? They brought so much personal value-add, so much unique extra, to what they did that they carved their initials into their work at the end of the day. So always do your job [in a way that] you bring so much empathy to it, so much unique, personal value-add, that it cannot be automated, digitized, or outsourced, and that you want to carve your initials into it at the end of the day.

 

 



From DSC:
If what Tom, Cathy, and John discuss here is true, think of what that means for our students. Our students need to be digitally literate, online, adaptable, lifelong learners, and they need to be highly comfortable with change. They need to be tapped into the “flows” that the authors describe (what they refer to as flows, I call “streams of content” — if I’m understanding their perspective correctly). They need to think entrepreneurially, as Friedman asserts.

Also, they discuss three new social contracts that need to evolve:

There are three new social contracts that have to evolve here. Government has to incentivize companies to create these lifelong learning opportunities. Companies have to create the platforms for employees to afford to be able to take these courses. And the employee has to have a new social contract with themselves: “I have to do this on my own time; I have to be more self-motivated.” More is on you.

…and thus enters my vision that I call Learning from the Living [Class] Room. A global, powerful, next generation learning platform — meant to help people reinvent themselves quickly, cost-effectively, conveniently, & consistently.

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

But there is no more important survival skill than learning to love learning.

 

 

…because you simply cannot be a lifelong employee anymore unless you are a lifelong learner.

 

 

Always think of yourself as if you need to be reengineered, retooled, relearned, retaught constantly. Never think of yourself as “finished”; otherwise you really will be finished.

 

 



 

 

 

From DSC:
I thought the article below was a good one. But I’m not sure I arrived at the same conclusion. Rather than putting the business of leadership & development training squarely on the shoulders of team leaders, I would put it on each individual employee and inform/empower them to seek out what works best for them in fulfilling their role.  

The L&D team can work with introducing the best tools and examples of streams of content to tap into for any given role or topic.

I’m thinking here of tools like Twitter, streams of content from LinkedIn or from relevant blogs and websites. The team leaders can follow up with their team members and check in with them to see how things are going. If an employee says, “I don’t know who to connect with or follow” then perhaps the team leader can say, I’ve found these particular people, blogs, websites, streams of content from LinkedIn (or other sources) to be effective for what we do within our organization. Introduce them to communities of practice and/or to other individuals that do X, Y or Z really well.

It brings in the social element that this article discusses, but it also serves each individual’s best interests — each one of us needs to know how and where to keep learning. If it’s in their best interests to keep learning, then give them the tools and potential streams of content to tap into. Give them:

 

 

Let them own it. They’re likely creating their own learning pathways anyway. L&D become a consulting organization. L&D can consult with each group (or even individual employees) re: potential streams of content and possible/effective connections for that group (or individual).

 



Revive.  — from revive.zaglearning.com

How enterprise learning for leadership and team development is tripping up human potential, and slowly sending the L&D brand into irrelevance. This is the story of how to save it, step by radical step.

Excerpts:

Over 18 months of research with 65 one-on-one interviews, 511 managers surveyed, and 900 teams representing 8K people, we witnessed the unintentional damage: marginalized learning and development people (L&D), learners who see leadership and team development as a necessary but random and usually disappointing transaction, and executives who line-item “soft skills” training (labeled decades ago by, no surprise, a hard-skills proponent) as a tax or necessary benefit, as if it were a dental plan.

If you’re curious, it can’t help but spark a few questions:

  • How can something so strategically important be so realistically unimportant?
  • How did L&D pros, who make such a compelling psychological and organizational case for the most pivotal kind of learning, get so minimized and, in the process, drag down human potential and the social intelligence of corporate culture?
  • How are smart, passionate L&D people who are in it for the greater good—and not the big payday—getting stuck with a brand that’s as sexy as K-Mart?

The problems are systemic, and the curiosity and ambition to fix them have received as little attention as any problem in enterprise history.

 

So, what’s the big switch? Learning for leadership and team development doesn’t belong with L&D. It belongs squarely with the team leader, the person who is 70% of the variance in her team’s engagement. Learning belongs fundamentally, not loosely, where it’s always in context and relevant: the leader and her team.

 

 

 

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