Amazon, gig companies see spike in workers on SNAP and Medicaid, study shows — from washingtonpost.com by Lauren Kaori Gurley and Rachel Lerman
Amazon workers on federal aid nearly tripled between 2020 and 2025, while ride-hailing and food delivery drivers shot up on lists compiled by the U.S. Government Accountability Office.
13 When Jesus came to the region of Caesarea Philippi, he asked his disciples, “Who do people say the Son of Man is?”
14 They replied, “Some say John the Baptist; others say Elijah; and still others, Jeremiah or one of the prophets.”
15 “But what about you?” he asked. “Who do you say I am?”
16 Simon Peter answered, “You are the Messiah, the Son of the living God.”
17 Jesus replied, “Blessed are you, Simon son of Jonah, for this was not revealed to you by flesh and blood, but by my Father in heaven. 18 And I tell you that you are Peter, and on this rock I will build my church, and the gates of Hades will not overcome it. 19 I will give you the keys of the kingdom of heaven; whatever you bind on earth will be bound in heaven, and whatever you loose on earth will be loosed in heaven.” 20 Then he ordered his disciples not to tell anyone that he was the Messiah.
From DSC:
To me, this is the most important Question & Answer (Q&A) of all time. I can’t think of a more important question that each of us will answer (or have already answered) — one way or another.
The Lord will vindicate me;
your love, Lord, endures forever—
do not abandon the works of your hands.
From DSC:
“…do not abandon the works of your hands.”
I need to ask that fairly often when praying to the LORD.
13 Blessed are those who find wisdom,
those who gain understanding,
14 for she is more profitable than silver
and yields better returns than gold.
15 She is more precious than rubies;
nothing you desire can compare with her.
16 Long life is in her right hand;
in her left hand are riches and honor.
17 Her ways are pleasant ways,
and all her paths are peace.
18 She is a tree of life to those who take hold of her;
those who hold her fast will be blessed.
Here I am! I stand at the door and knock. If anyone hears my voice and opens the door, I will come in and eat with that person, and they with me.
Taste and see that the Lord is good;
blessed is the one who takes refuge in him.
Words are easy to say. Examples:
- We are the leading ____ in the Midwest/Southwest/Northwest/etc. (says who? Prove it.)
- Our patients’ care is important to us (no, it’s not…you only care if your customers’ accounts are paid in full. If patients’ care were actually important, you would fix what’s broken.)
- Your call is important to us (no, it’s actually not. If it were actually important to you, you would have more customer service reps working so that the wait times were either non-existent or much shorter. The truth is that you would rather cut costs/headcount and have your customers wait. Be truthful about it. Stop the B.S.)
A vast number of American corporations don’t actually care about their customers — their concern focuses solely on obtaining their customers’ money.
One of the ways this plays out is that they hide behind the labyrinths that are designed into the call pathways in their Voice Response Units (VRUs). VRUs have been abused. Corporations hide behind them. It’s hard to actually reach a person or hold a person accountable for something.
And now, with executives getting rid of entry-level jobs in customer service, they seek to cut costs further as they implement AI-based systems…which rarely give us what we’re looking for.
But even in written communications, times seem to be changing…and not for the better. I had a customer service rep write me a letter recently (regarding an incident with our daughter’s experience at a blood lab). But in the letter, she didn’t even provide her last name or a direct phone # in her correspondence. This would NEVER have happened in business letters back in the day — her last name would have been present, for sure — and likely a direct phone #. This isn’t her fault. It’s her leadership’s fault. BTW, the issue was passed along to the lab’s leadership…and she closed her ticket out. But there was no mention of an actual fix or resolution. Nice hand washing job, don’t you think?
Another case in point. This time, involving Apple. (BTW, I’ve been a long-time Apple fan…until the last several years. They have lost some of their focus on customer service.) I wanted to ask a question about a purchase that showed up on our Visa bill from apple.com/bill. Do you think I could find an 800# to talk with someone at Apple? Nope. You can try to find things via their online-based support systems, but often their documentation doesn’t match up with one’s devices. I couldn’t even use their chat feature — their systems told me that their chat feature wasn’t available (and it was 11:30am EST).
I’m sure if you thought about it, you could come up with your own recent examples of poor customer service experiences — or examples of companies that you did business with who didn’t deliver what they said they would deliver.
The issue runs deeper than we think. It actually has to do with whether people actually care about each other or not. And here in America, actually caring about others seems to be in short supply.
Putting college on the fast track — from hechingerreport.org by Jon Marcus
As students grow impatient, colleges try three-year bachelor’s degrees
Some colleges and the accreditors and states that oversee them are adding and approving three-year bachelor’s degrees that require fewer credits than the traditional four-year kind.
Institutions facing enrollment declines hope the new three-year degrees will attract students unwilling to spend the usual amount of time and money that it takes to graduate. States need those graduates to fill jobs.
Nearly 60 universities and colleges are planning, considering or have already launched reduced-credit, three-year bachelor’s degrees in some disciplines. They’re calling them “applied” or “career-focused” bachelor’s degrees.
While earning bachelor’s degrees with fewer credits may appeal to some students, the idea is so new that there’s a key unanswered question: whether employers, graduate schools and licensing agencies will accept them.
From DSC:
Given the often high price of obtaining a degree these days…whether it’s a 4-year program or a 3-year program, the key is whether a student can get a good job coming out of that program. I think the required time doesn’t help as much as making the necessary changes to offer more responsive curricula, relevant programs, and real-world learning experiences (including apprenticeships and internships). I appreciate the experiment to lower the overall costs, but like so many other “innovations,” it’s playing at the fringes. It’s really the same old, same old — just on a shorter time frame.
At current prices, families are FORCED to consider employment prospects. They are demanding a ROI, because they have to.
I was at a meeting earlier this year with other parents and family members who were interested in a particular program at a Michigan-based university. One set of parents really wanted to know if their student would be getting a good job coming out of the program. They didn’t want to take a second mortgage out if the investment wasn’t going to pay off.
Also see:
This is how we know what love is: Jesus Christ laid down his life for us. And we ought to lay down our lives for our brothers and sisters.
[From DSC: It’s been hard for me to get my arms around the love of Christ. He loves like no other. May I love a small fraction of the way He loves. In the period of Lent that we recently finished…as I was thinking of the crucifixion of Jesus Christ, I wanted to focus on His love for us…not just His incredible courage.]
Hear, Lord, and be merciful to me;
Lord, be my help.
Psalm 31:1-3
For the director of music. A psalm of David.
1 In you, Lord, I have taken refuge;
let me never be put to shame;
deliver me in your righteousness.
2 Turn your ear to me,
come quickly to my rescue;
be my rock of refuge,
a strong fortress to save me.
3 Since you are my rock and my fortress,
for the sake of your name lead and guide me.
9 If you declare with your mouth, “Jesus is Lord,” and believe in your heart that God raised him from the dead, you will be saved. 10 For it is with your heart that you believe and are justified, and it is with your mouth that you profess your faith and are saved.
22 Because of the Lord’s great love we are not consumed,
for his compassions never fail.
23 They are new every morning;
great is your faithfulness.
24 I say to myself, “The Lord is my portion;
therefore I will wait for him.”
25 The Lord is good to those whose hope is in him,
to the one who seeks him;
26 it is good to wait quietly
for the salvation of the Lord.








