Radically open: Tom Friedman on jobs, learning, and the future of work — from dupress.delotte.com by Tom Friedman, Cathy Engelbert, and John Hagel

Excerpt (emphasis DSC):

Tom Friedman: My thoughts on the future of work are very influenced by my friend, a business strategist, Heather McGowan. She really describes that what’s going on is that work is being disconnected from jobs, and jobs and work are being disconnected from companies, which are increasingly becoming platforms. That’s Heather’s argument, and that is what I definitely see.

[A good] example is what’s happened to the cab business. In Bethesda, we have a [local] cab company that owns cars and has employees who have a job; they drive those cars. They’re competing now with Uber, which owns no cars, has no employees, and just provides a platform of work that brings together ride-needers—myself—and ride-providers. And I do think that the Uber platform model, and the way it is turning a job into work and monetizing work, is the future of work.

And that will have a huge impact on the future of learning. Because if work is being extracted from jobs, and if jobs and work are being extracted from companies—and because, as you and I have both written, we’re now in a world of flows — then learning has to become lifelong. We have to provide both the learning tools and the learning resources for lifelong learning when your job becomes work and your company becomes a platform.

So I’m not sure what the work of the future is, but I know that the future of companies is to be hiring people and constantly training people to be prepared for a job that has not been invented yet. If you, as a company, are not providing both the resources and the opportunity for lifelong learning, [you’re sunk], because you simply cannot be a lifelong employee anymore unless you are a lifelong learner. If you’re training people for a job that’s already been invented, or if you’re going to school in preparation for a job that’s already been invented, I would suggest that you’re going to have problems somewhere down the road.


CE: In a recent report from the National Bureau of Economic Research, some leading labor economists did an analysis of net new employment in the United States between 2005 and 2015, and found that about 94 percent of that net new employment was from alternative work arrangements—everything from gig to freelance and off-balance-sheet kinds of work.

I think that’s why we need to teach filtering, literally, to our students. There should be Filtering 101, Filtering 102, Filtering 103. How do I filter information so I get enough of it to advance, but not so much that I’m overwhelmed? How do I filter news?

 

 

…it seems to me that rule number one is you want to be radically open. And that’s a really hard sell right now, because it feels so counterintuitive, and everyone’s putting up walls right when you want to be, actually, radically open. Why do you want to be radically open? Because you’ll get more flows; you’ll get the signals first, and you will attract more flow-minded people, which I would call high-IQ risk-takers. That’s from a country point of view, but I have to believe that’s also right from a company point of view: that you want to be plugged into as many discussions, as many places, and as many flow generators as possible, because you’ll simply get the signals first in order to understand where the work of the future is coming from.

 

 

[GE] offered $20,000 in prize money — 7,000 to the winner, and the rest split up among the other finalists. Well, within six weeks, they got over 600 responses. The 10 finalists were all tested by GE engineers, and they picked the winner. None of the 10 finalists was an American, and none was an aeronautical engineer, and the winner was a 21-year-old from Indonesia who was not an aeronautical engineer, and he took more than 80 percent of the weight out of this fastener.

No, let’s actually create jump balls and access all the talent wherever it is.

 

 

And what did the best artisans do? They brought so much personal value-add, so much unique extra, to what they did that they carved their initials into their work at the end of the day. So always do your job [in a way that] you bring so much empathy to it, so much unique, personal value-add, that it cannot be automated, digitized, or outsourced, and that you want to carve your initials into it at the end of the day.

 

 



From DSC:
If what Tom, Cathy, and John discuss here is true, think of what that means for our students. Our students need to be digitally literate, online, adaptable, lifelong learners, and they need to be highly comfortable with change. They need to be tapped into the “flows” that the authors describe (what they refer to as flows, I call “streams of content” — if I’m understanding their perspective correctly). They need to think entrepreneurially, as Friedman asserts.

Also, they discuss three new social contracts that need to evolve:

There are three new social contracts that have to evolve here. Government has to incentivize companies to create these lifelong learning opportunities. Companies have to create the platforms for employees to afford to be able to take these courses. And the employee has to have a new social contract with themselves: “I have to do this on my own time; I have to be more self-motivated.” More is on you.

…and thus enters my vision that I call Learning from the Living [Class] Room. A global, powerful, next generation learning platform — meant to help people reinvent themselves quickly, cost-effectively, conveniently, & consistently.

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

But there is no more important survival skill than learning to love learning.

 

 

…because you simply cannot be a lifelong employee anymore unless you are a lifelong learner.

 

 

Always think of yourself as if you need to be reengineered, retooled, relearned, retaught constantly. Never think of yourself as “finished”; otherwise you really will be finished.

 

 



 

 

 

The Rose-Colored Glasses Come Off: a Survey of Business Officers — from insidehighered.com by Doug Lederman & Rick Seltzer

Excerpt (emphasis DSC):

The reality of higher education’s financial challenges is sinking in among college and university business officers.

Now the question is what they’re doing about it — and whether they’re willing to do enough.

Chief business officers increasingly agree that higher education is in the midst of a financial crisis, according to the 2017 Inside Higher Ed Survey of College and University Business Officers. Some are also starting to lose faith in the idea that they can overcome revenue shortfalls using the often-cited strategy of increasing enrollment.

Many respondents were open or supportive of the idea of consolidating programs or academic operations with other institutions. Yet survey results reflected a greater skepticism about their likelihood of actually merging with other colleges or universities in the near future. Business officers were also generally leery of addressing their budget issues in ways that would require them to ask faculty members to change. So although business officers are increasingly recognizing the financial threats they face, experts wondered whether they are being realistic about the kind of strategies they will have to pursue to chart a course forward.

 

 

 

Also see:

 

 

I’d like to make a modest proposal.

What if for 2018 all of us involved in postsecondary learning innovation – edtech and CTL and library folks – spent the entire calendar year learning about the business of higher education?

— Per Joshua Kim

 

 

 

 

 

2017 Ed Tech Trends: The Halfway Point — from campustechnology.com by Rhea Kelly
Four higher ed IT leaders weigh in on the current state of education technology and what’s ahead.

This article includes some perspectives shared from the following 4 IT leaders:

  • Susan Aldridge, Senior Vice President for Online Learning, Drexel University (PA); President, Drexel University Online
  • Daniel Christian, Adjunct Faculty Member, Calvin College
  • Marci Powell, CEO/President, Marci Powell & Associates; Chair Emerita and Past President, United States Distance Learning Association
  • Phil Ventimiglia, Chief Innovation Officer, Georgia State University

 

 

Also see:

 

 

 

Major Coding Bootcamps Going Out of Business — from campustechnology.com by Sri Ravipati

Excerpt:

In a surprising turn of events, two major coding bootcamps, within the span of about a week, have announced they are shutting down all operations.

Most recently, after a four-year run, South Carolina-based The Iron Yard (TIY) revealed last Friday it would close its 15 campuses, including locations like Atlanta, Austin, Houston and Charleston where other coding bootcamps are flourishing.

Similarly, Dev Bootcamp (DBC) on July 12 announced via Facebook that it would shutdown operations at all six locations — Austin, Chicago, San Diego, San Francisco, Seattle and New York — by the end of the summer.

 

From DSC:
I can almost hear the snickering from a variety of people within higher education about this situation. If gloating had an audible sound associated with it, I’d likely have to go find some earplugs. But I have a message for those who are snickering and gloating right now — saying something along the lines of, “Ha! So much for these alternatives to traditional higher education! They’re nothing, and they’ll come to nothing!”

That may be so. Such relatively new alternatives to traditional institutions of higher education may come to nothing. But you know what? At least those organizations are trying to be much more responsive than many institutions of traditional higher education are being! They’ve recognized that there are unmet needs — gaps, if you will — arising from our current systems. Gaps in either the content that we’re providing and/or the manner in which we’re providing it. Gaps that thousands of students have signed up for in a relatively short time. Those gaps should be cause for action within traditional institutions of higher education. They should be cause for realizing that we aren’t responding nearly fast enough to today’s new pace of change.

The pace of change has changed. It is lightning fast these days. Don’t believe me? Go check out some of the descriptions for the hot jobs out there these days. Seriously. Go do it. Go find out which skills you need to get your foot in the door to acquire those types of positions. It’ll blow your mind!

And there are ramifications to this.

If our accreditation systems need to change, than so be it. Let’s identify those necessary changes and make ’em happen!

Because:

  • WE have some serious responsibility for the educations that we are providing to this next generation!!! 
  • WE need to prepare them for what they’ll need to be marketable in the future — so that they can put bread and butter on their tables throughout their careers.
  • WE need to act!
  • WE need to be responsive!

This is not a time for gloating. Rather, this is a time for some serious action.

 

 

 



Addendums on 8/2/17 and 8/3/17:



Jobs Report: 97 Percent of Flatiron School Graduates Land Jobs — from by Sri Ravipati

Excerpt:

While two major coding bootcamps shut down earlier this week, another released its latest jobs report and says it had the strongest student outcomes to date.

The Flatiron School based in New York, NY has released an independently verified jobs report every year since 2014 — “pioneering the concept of outcomes reporting and setting a standard of transparency in educational outcomes,” the latest report reads. It’s the company’s commitment to accessibility and transparency that have allowed its programs to stay open for five years now, says Adam Enbar, co-founder of the Flatiron School.

 

More bootcamps are quietly coming to a university near you — from edsurge.com by Sydney Johnson

Excerpt:

In the last two years, a surge of nonprofit, four-year institutions have hopped on the bootcamp bandwagon. These programs, often on skills such as software development or data analytics, have arrived in a number of ways—from universities partnering with local for-profit bootcamps, or colleges creating their own intensive training programs completely in-house.But while bootcamps are often associated with tech skills, it seems that traditional universities trying out the model are interested in more than just coding. An increasing number of traditional higher-ed institutions are now applying bootcamp trainings to other fields, such as healthcare, accounting and even civics and political science.

 

 

 

Robots and AI are going to make social inequality even worse, says new report — from theverge.com by
Rich people are going to find it easier to adapt to automation

Excerpt:

Most economists agree that advances in robotics and AI over the next few decades are likely to lead to significant job losses. But what’s less often considered is how these changes could also impact social mobility. A new report from UK charity Sutton Trust explains the danger, noting that unless governments take action, the next wave of automation will dramatically increase inequality within societies, further entrenching the divide between rich and poor.

The are a number of reasons for this, say the report’s authors, including the ability of richer individuals to re-train for new jobs; the rising importance of “soft skills” like communication and confidence; and the reduction in the number of jobs used as “stepping stones” into professional industries.

For example, the demand for paralegals and similar professions is likely to be reduced over the coming years as artificial intelligence is trained to handle more administrative tasks. In the UK more than 350,000 paralegals, payroll managers, and bookkeepers could lose their jobs if automated systems can do the same work.

 

Re-training for new jobs will also become a crucial skill, and it’s individuals from wealthier backgrounds that are more able to do so, says the report. This can already be seen in the disparity in terms of post-graduate education, with individuals in the UK with working class or poorer backgrounds far less likely to re-train after university.

 

 

From DSC:
I can’t emphasize this enough. There are dangerous, tumultuous times ahead if we can’t figure out ways to help ALL people within the workforce reinvent themselves quickly, cost-effectively, and conveniently. Re-skilling/up-skilling ourselves is becoming increasingly important. And I’m not just talking about highly-educated people. I’m talking about people whose jobs are going to be disappearing in the near future — especially people whose stepping stones into brighter futures are going to wake up to a very different world. A very harsh world.

That’s why I’m so passionate about helping to develop a next generation learning platform. Higher education, as an industry, has some time left to figure out their part/contribution out in this new world. But the window of time could be closing, as another window of opportunity / era could be opening up for “the next Amazon.com of higher education.”

It’s up to current, traditional institutions of higher education as to how much they want to be a part of the solution. Some of the questions each institution ought to be asking are:

  1. Given our institutions mission/vision, what landscapes should we be pulse-checking?
  2. Do we have faculty/staff/members of administration looking at those landscapes that are highly applicable to our students and to their futures? How, specifically, are the insights from those employees fed into the strategic plans of our institution?
  3. What are some possible scenarios as a result of these changing landscapes? What would our response(s) be for each scenario?
  4. Are there obstacles from us innovating and being able to respond to the shifting landscapes, especially within the workforce?
  5. How do we remove those obstacles?
  6. On a scale of 0 (we don’t innovate at all) to 10 (highly innovative), where is our culture today? Where do we hope to be 5 years from now? How do we get there?

…and there are many other questions no doubt. But I don’t think we’re looking into the future nearly enough to see the massive needs — and real issues — ahead of us.

 

 

The report, which was carried out by the Boston Consulting Group and published this Wednesday [7/12/17], looks specifically at the UK, where it says some 15 million jobs are at risk of automation. But the Sutton Trust says its findings are also relevant to other developed nations, particularly the US, where social mobility is a major problem.

 

 

 

 

Career Pathways: Five Ways to Connect College and Careers calls for states to help students, their families, and employers unpack the meaning of postsecondary credentials and assess their value in the labor market.

Excerpt:

If students are investing more to go to college, they need to have answers to basic questions about the value of postsecondary education. They need better information to make decisions that have lifelong economic consequences.

Getting a college education is one of the biggest investments people will make in their lives, but the growing complexity of today’s economy makes it difficult for higher education to deliver efficiency and consistent quality. Today’s economy is more intricate than those of decades past.

 

From this press release:

It’s Time to Fix Higher Education’s Tower of Babel, Says Georgetown University Report
The lack of transparency around college and careers leads to costly, uninformed decisions

(Washington, D.C., July 11, 2017) — A new report from the Georgetown University Center on Education and the Workforce (Georgetown Center), Career Pathways: Five Ways to Connect College and Careers, calls for states to help students, their families, and employers unpack the meaning of postsecondary credentials and assess their value in the labor market.

Back when a high school-educated worker could find a good job with decent wages, the question was simply whether or not to go to college. That is no longer the case in today’s economy, which requires at least some college to enter the middle class. The study finds that:

  • The number of postsecondary programs of study more than quintupled between 1985 and 2010 — from 410 to 2,260;
  • The number of colleges and universities more than doubled from 1,850 to 4,720 between 1950 and 2014; and
  • The number of occupations grew from 270 in 1950 to 840 in 2010.

The variety of postsecondary credentials, providers, and online delivery mechanisms has also multiplied rapidly in recent years, underscoring the need for common, measurable outcomes.

College graduates are also showing buyer’s remorse. While they are generally happy with their decision to attend college, more than half would choose a different major, go to a different college, or pursue a different postsecondary credential if they had a chance.

The Georgetown study points out that the lack of information drives the higher education market toward mediocrity. The report argues that postsecondary education and training needs to be more closely aligned to careers to better equip learners and workers with the skills they need to succeed in the 21st century economy and close the skills gap.

The stakes couldn’t be higher for students to make the right decisions. Since 1980, tuition and fees at public four year colleges and universities have grown 19 times faster than family incomes. Students and families want — and need — to know the value they are getting for their investment.

 

 



Also see:

  • Trumping toward college transparency — from linkedin.com by Anthony Carnevale
    The perfect storm is gathering around the need to increase transparency around college and careers. And in accordance with how public policy generally comes about, it might just happen. 


 

 

 

The case for a next generation learning platform [Grush & Christian]

 

The case for a next generation learning platform — from campustechnology.com by Mary Grush & Daniel Christian

Excerpt (emphasis DSC):

Grush: Then what are some of the implications you could draw from metrics like that one?

Christian: As we consider all the investment in those emerging technologies, the question many are beginning to ask is, “How will these technologies impact jobs and the makeup of our workforce in the future?”

While there are many thoughts and questions regarding the cumulative impact these technologies will have on our future workforce (e.g., “How many jobs will be displaced?”), the consensus seems to be that there will be massive change.

Whether our jobs are completely displaced or if we will be working alongside robots, chatbots, workbots, or some other forms of AI-backed personal assistants, all of us will need to become lifelong learners — to be constantly reinventing ourselves. This assertion is also made in the aforementioned study from McKinsey: “AI promises benefits, but also poses urgent challenges that cut across firms, developers, government, and workers. The workforce needs to be re-skilled to exploit AI rather than compete with it…”

 

 

A side note from DSC:
I began working on this vision prior to 2010…but I didn’t officially document it until 2012.

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

Learning from the Living [Class] Room:

A global, powerful, next generation learning platform

 

What does the vision entail?

  • A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

  • A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
  • A customizable learning environment that will offer up-to-date streams of regularly curated content (i.e., microlearning) as well as engaging learning experiences
  • Along these lines, a lifelong learner can opt to receive an RSS feed on a particular topic until they master that concept; periodic quizzes (i.e., spaced repetition) determines that mastery. Once mastered, the system will ask the learner whether they still want to receive that particular stream of content or not.
  • A Netflix-like interface to peruse and select plugins to extend the functionality of the core product
  • An AI-backed system of analyzing employment trends and opportunities will highlight those courses and streams of content that will help someone obtain the most in-demand skills
  • A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
  • A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
  • A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
  • Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
  • (Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
  • (Potentially) Direct access to popular job search sites
  • (Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)
  • (Potentially) Integration with one-on-one tutoring services

Further details here >>

 

 

 



Addendum from DSC (regarding the resource mentioned below):
Note the voice recognition/control mechanisms on Westinghouse’s new product — also note the integration of Amazon’s Alexa into a “TV.”



 

Westinghouse’s Alexa-equipped Fire TV Edition smart TVs are now available — from theverge.com by Chaim Gartenberg

 

The key selling point, of course, is the built-in Amazon Fire TV, which is controlled with the bundled Voice Remote and features Amazon’s Alexa assistant.

 

 

 

Finally…also see:

  • NASA unveils a skill for Amazon’s Alexa that lets you ask questions about Mars — from geekwire.com by Kevin Lisota
  • Holographic storytelling — from jwtintelligence.com
    The stories of Holocaust survivors are brought to life with the help of interactive 3D technologies.
    New Dimensions in Testimony is a new way of preserving history for future generations. The project brings to life the stories of Holocaust survivors with 3D video, revealing raw first-hand accounts that are more interactive than learning through a history book.  Holocaust survivor Pinchas Gutter, the first subject of the project, was filmed answering over 1000 questions, generating approximately 25 hours of footage. By incorporating natural language processing from the USC Institute for Creative Technologies (ICT), people are able to ask Gutter’s projected image questions that trigger relevant responses.

 

 

 

 

From DSC:
With the ever increasing usage of artificial intelligence, algorithms, robotics, and automation, people are going to need to reinvent themselves quickly, cost-effectively, and conveniently. As such, we had better begin working immediately on a next generation learning platform — before the other tidal waves start hitting the beach. “What do you mean by saying ‘other tidal waves’ — what tidal waves are you talking about anyway?” one might ask.

Well….here’s one for you:


 

 

New Report Predicts Over 100,000 Legal Jobs Will Be Lost To Automation — from futurism.com by Jelor Gallego
An extensive new analysis by Deloitte estimates that over 100,000 jobs will be lost to technological automation within the next two decades. Increasing technological advances have helped replace menial roles in the office and do repetitive tasks

 


From DSC:
I realize that not all of this is doom and gloom. There will be jobs lost and there will be jobs gained. A point also made by MIT futurists Andrew McAfee and Erik Brynjolfsson in a recent podcast entitled, “
Want to stay relevant? Then listen up(in which they explain the momentous technological changes coming next–and what you can do to harness them).

But the point is that massive reinvention is going to be necessary. Traditional institutions of higher education — as well as the current methods of accreditation — are woefully inadequate to address the new, exponential pace of change.

 

 

 


 

Here’s my take on what it’s going to take to deliver constantly up-to-date streams of relevant content at an incredibly affordable price.

 


 

 

 

How Amazon’s purchase of Whole Foods highlights the hybrid, ‘omnichannel’ future of higher ed — from edsurge.com by Sean Gallagher

Excerpt:

The expectation that students can integrate their learning experiences across channels is now arriving in higher education. Online education has reached a tipping point where almost 30 percent of all students in U.S. higher education are enrolled in at least one online college course. A significant number of students are already blending their experience across online and offline channels—and numerous data points speak to the evolving value of blending online delivery with physical presence, as suggested by Amazon.

In national surveys of prospective adult students that we have conducted regularly at Northeastern University over recent years, we have consistently found that 60 percent of students prefer a blended or hybrid learning experience. In other words, the majority of the higher education student market is neglected by today’s dominant approach that focuses on offering either online or in-person programs.

Like Amazon, the colleges and universities that are able to deliver across channels—leveraging the combination of physical presence and online algorithms—will be uniquely positioned to take advantage of the in-demand, destination nature of studying in certain cities; the local sourcing of faculty; and proximity to key employers, industries, and job opportunities.

 

Over the next decade, growth and competitive success in higher education will not be a function of who is able to offer online programs. Instead, the successful institutions will be those who can symbiotically integrate their placed-based educational operations and experiences with software-driven analytics, learning science, and machine learning to create a more personalized experience. A more Amazon-like experience.

 

 


From DSC:
A few side comments here:

  1. The future won’t be kind to those institutions who haven’t built up their “street cred” in the digital/virtual space. For example, if you are working at a traditional institution of higher education that doesn’t have online-based programs — nor does it have plans to create such programs in the future — you should get your resume up-to-date and start looking…now.
    .
  2. For data/analytics to have a significant impact and inform strategic or pedagogical decisions, one needs to collect the data. This is not hard to do online. But it’s very difficult — at least at a granular level — to do in a face-to-face environment.
    .
  3. Coursera’s MeetUps around the world — where their learners are encouraged to join study and discussion groups related to their online-only courses — make me wonder about the future of learning spaces and whether your local Starbucks might morph into a learning hub.

 

 

 


 

 

 
 
© 2017 | Daniel Christian