future of higher education

From DSC:
How do we best help folks impacted by these changes reinvent themselves? And to what? What adjustments to our educational systems do we need to make in order to help people stay marketable and employed?

Given the pace of change and the need for lifelong learning, we need to practice some serious design thinking on our new reality.

The amount of retail space closing in 2018 is on pace to break a record — from cnbc.com by Lauren Thomas

Bon-Ton’s more than 200 stores encompass roughly 24 million square feet.
CoStar Group has calculated already more than 90 million square feet of retail space (including Bon-Ton) is set to close in 2018.
That’s easily on track to surpass a record 105 million square feet of space shuttered in 2017.

Transforming the Postsecondary Professional Education Experience — from by Mary Grush & Thomas Finholt

Excerpt:

So, among other factors currently influencing change, those are the predominate ones. I’ll sum it up this way: The tried-and-true residential model has worked so far, but a number of factors are forcing transformation: emerging technologies, new expectations about when learning will occur in a student’s lifespan, and the introduction of a whole new population of students that had never been imagined before.
…
Grush: What are your latest efforts or experiments in new professional education offerings that you see as part of this transformation? When did you make a start and what impacts do you see so far?
Finholt: The biggest transformation for us to date has been our entry into the MOOC space. That movement began with a few small trials, but it’s now rapidly expanding and may include, ultimately, full degree offerings. I would describe our period of experimentation with MOOCs to have started in 2013, gaining especially significant momentum in the past two years. Over the next couple of years, our efforts will expand even more dramatically, if we elect to offer fully online degrees. As a measure of the magnitude of impact of MOOCs so far, one of our MOOC specializations in the Python programming language is among the most popular offerings on Coursera — I believe that it has reached more than a million learners at this point. A significant fraction of those learners have opted to sit for an exam to get a certificate in Python programming.

One is, as announced at the March 6th Coursera meeting, that we have joined in a partnership with Coursera and the University of Michigan’s Office of Academic Innovation to design and get approved, a brand-new online master’s degree in Applied Data Science.

From DSC:
Mary and Thomas’ solid article reminds me of a graphic I put together a while back:

“The process of obtaining postgraduate credentials is becoming something that one works on over the entire span of one’s career… Working professionals will have an array of punctuated intervals, if you will — periods of time when they work intensively to update their credentials.” (source)

DC: What can higher ed learn from this? “Big corporations — giant retailers & health insurance companies — are teaming up to become your doctor.”

On 04/07/2018, in colleges, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, disruption, financial aid, future, future of higher education, game-changing environment, health, higher education, ideas, learning from the living [class] room, new business models, strategy, universities, Walmart of Education --> New Amazon.com of Higher Education, by Daniel Christian

From DSC:
What can higher ed learn from this? Eventually, people will seek alternatives if what’s being offered isn’t acceptable to them anymore.

The Disappearing Doctor: How Mega-Mergers Are Changing the Business of Medical Care — from nytimes.com by Reed Ableson and Julie Creswell
Big corporations — giant retailers and health insurance companies — are teaming up to become your doctor.

Excerpt:

Is the doctor in?

In this new medical age of urgent care centers and retail clinics, that’s not a simple question. Nor does it have a simple answer, as primary care doctors become increasingly scarce.

“You call the doctor’s office to book an appointment,” said Matt Feit, a 45-year-old screenwriter in Los Angeles who visited an urgent care center eight times last year. “They’re only open Monday through Friday from these hours to those hours, and, generally, they’re not the hours I’m free or I have to take time off from my job.

“I can go just about anytime to urgent care,” he continued, “and my co-pay is exactly the same as if I went to my primary doctor.”

That’s one reason big players like CVS Health, the drugstore chain, and most recently Walmart, the giant retailer, are eyeing deals with Aetna and Humana, respectively, to use their stores to deliver medical care.

People are flocking to retail clinics and urgent care centers in strip malls or shopping centers, where simple health needs can usually be tended to by health professionals like nurse practitioners or physician assistants much more cheaply than in a doctor’s office. Some 12,000 are already scattered across the country, according to Merchant Medicine, a consulting firm.

“Blockchain: Is it Good for Education?” [virtuallyinspired.org] + other relevant resources

On 03/30/2018, in accreditation, adult learning, Blockchain, business side of he, career development, change, changing business models, colleges, community colleges, corporate universities / corporate training, credentialing, education technology, emerging technologies, experimentation, face-to-face, future of higher education, game-changing environment, higher education, IBM, ideas, innovation, learning, learning ecosystem, learning from the living [class] room, Lifelong learning, MBA, Microlearning, MOOCs -- Massive Open Online Courses, online learning, platforms, professional development, project-based learning, society, strategy, student-related, tools, universities, vendors, vision, Walmart of Education --> New Amazon.com of Higher Education, workplace, by Daniel Christian

Blockchain: Is it Good for Education? — from virtuallyinspired.org

Excerpt:

What is Blockchain?

Blockchain is a public ledger type database made up of records called blocks that are linked together like a chain. It is a shared unchallengeable ledger for recording the history of transactions. Here, the ledger records the history of academic accomplishments. An education ledger (blockchain) could store academic information such as degrees, diplomas, tests etc. It could be kind of digital transcript.

A Few Potential Applications of Blockchain

Learning Credentials Repository – A blockchain database of credentials and achievements can be a secure online repository. Digitized records/blocks replace paper copies for sharing proof of learning and can be easily accessible and tracked. Blockchain can make it easy to access all of your academic accomplishments in a digitized and ultra-secure way. Each record is a block. Your records would be chained together and new credentials will be added as you go throughout your lifetime of learning.
Lifelong Learning Building Blocks – Informal learning activities could be captured, validated and stored in addition to formal learning accomplishments. This can be as simple as noting a watched video or completed online lesson. We’re already seeing some universities using blockchain with badges, credits, and qualifications.
Authenticating Credentials – Institutions, recruiting firms or employers can easily access and verify credentials. No more gathering of papers or trying to digitize to share. Blocks are digital “learning” records and come in multilingual format eliminating the painstaking task of translation.

What’s more, with diploma mills and fake credentials causing havoc for institutions and employers, blockchain solves the issue by providing protection from fraud. It has two-step authentication and spreads blocks across numerous computer nodes. It would take hitting over 51% of computers to falsify a block.

Sony and IBM have partnered and filed patents to develop a blockchain educational platform that can house student data, their performance reports and other information related to their academic records. Some universities have created their own platforms.

Also see:

Blockchain in Education — from by Alexander Grech and Anthony F. Camilleri

Context
Blockchain technology is forecast to disrupt any field of activity that is founded on timestamped record-keeping of titles of ownership. Within education, activities likely to be disrupted by blockchain technology include the award of qualifications, licensing and accreditation, management of student records, intellectual property management and payments.

Key Advantages of Blockchain Technology
From a social perspective, blockchain technology offers significant possibilities beyond those currently available. In particular, moving records to the blockchain can allow for:

Self-sovereignty, i.e. for users to identify themselves while at the same time maintaining control over the storage and management of their personal data;
Trust, i.e. for a technical infrastructure that gives people enough confidence in its operations to carry through with transactions such as payments or the issue of certificates;
Transparency & Provenance, i.e. for users to conduct transactions in knowledge that each party has the capacity to enter into that transaction;
Immutability, i.e. for records to be written and stored permanently, without thepossibility of modification;
Disintermediation, i.e. the removal of the need for a central controlling authority to manage transactions or keep records;
Collaboration, i.e. the ability of parties to transact directly with each other without the need for mediating third parties.

Sony wants to digitize education records using the blockchain

On Change and Relevance for Higher Education — from campustechnology.com by Mary Grush and Phil Long
A Q&A with Phil Long

Excerpts:

Mary Grush: You’ve been connected to scores of technology leaders and have watched trends in higher education for more than 30 years. What is the central, or most important concern you are hearing from institutional leadership now?

Phil Long: Higher ed institutions are facing some serious challenges to stay relevant in a world that is diversifying and changing rapidly. They want to make sure that the experiences they have designed for students will carry the next generation forward to be productive citizens and workers. But institutions’ abilities to keep up in our changing environment have begun to lag to a sufficient degree, such that alternatives to the traditional university are being considered, both by the institutions themselves and by their constituents and colleagues throughout the education sector.

…

Grush: What are a few of the more specific areas in which institutions may find it difficult to navigate?

Long: Just from a very high level view, I’d include on that list: big data and the increasing sophistication of algorithms, with the associated benefits and risks; artificial intelligence with all its implications for good… and for peril; and perhaps most importantly, new applications and practices that support how we recognize learning.

“The pace of change never seems to slow down. And the issues and implications of the technologies we use are actually getting broader and more profound every day.” — Phil Long

4 Things Experts Want You to Know About Blockchain in Higher Ed [ Meghan Bogardus Cortez]

On 03/07/2018, in Blockchain, career development, colleges, community colleges, emerging technologies, experimentation, future of higher education, higher education, ideas, tools, universities, by Daniel Christian

4 Things Experts Want You to Know About Blockchain in Higher Ed — from edtechmagazine.com by Meghan Bogardus Cortez
The electronic ledger software holds a lot of potential for university data.

Excerpt:

At universities, blockchain is poised to help in aspects of data management, credentialing and research. From boosting security to enhancing access, the e-ledger tool has a lot of possibility.

Here are four ways experts think blockchain has a place in higher education:

Personalized Learning Meets AI With Watson Classroom — from gettingsmart.com by Erin Gohl

Excerpt (emphasis DSC):

Teaching is truly a Herculean challenge. Even the very best teachers can keep only so many of these insights in their heads and make only so many connections between expectations and circumstances. They can be aware of only a fraction of the research on best practices. They have only so much time to collaborate and communicate with the other adults in a particular student’s life to share information and insights. To be the best of themselves, teachers need to have access to a warehouse of information, a research assistant to mine best practices, note takers to gather and record information on each student, a statistician to gauge effective practices, and someone to collaborate with to distill the next best step with each student. In recent years, a plethora of vendors have developed software solutions that promise to simplify this process and give schools and teachers the answers to understand and address the individual needs of each student. One of the most promising, which I recently had a chance to learn about, is IBM’s Watson Classroom.

…

IBM is clear about what makes Watson different than existing solutions. First of all, it is a cognitive partner; not a solution. Secondly, it does not require proprietary or additional assessments, curriculum, or content. It uses whatever a district has in place. But it goes beyond the performance of tiering difficulty, pace, and reading level that is now standard fare for the solutions promising individualized, adaptive and personalized learning. Watson takes the stew of data from existing systems (including assessments, attendance records, available accommodations), adds the ability to infer meaning from written reports, and is able to connect the quality of the result to the approach that was taken. And then adjust the next recommendation based on what was learned. It is artificial intelligence (AI) brought to education that goes far beyond the adaptive learning technologies of today.

…

Watson Classroom is currently being piloted in 12 school districts across the country. In those classrooms, Watson Classroom is utilizing cutting-edge computing power to give teachers a full range of support to be the best versions of themselves. Watson is facilitating the kind of education the great teachers strive for every day–one where learning is truly personalized for each and every student. Bringing the power of big data to the interactions between students and teachers can help assure that every student reaches beyond our expectations to achieve their full potential.

Learn with Google AI: Making ML education available to everyone — from blog.google

Excerpt:

To help everyone understand how AI can solve challenging problems, we’ve created a resource called Learn with Google AI. This site provides ways to learn about core ML concepts, develop and hone your ML skills, and apply ML to real-world problems. From deep learning experts looking for advanced tutorials and materials on TensorFlow, to “curious cats” who want to take their first steps with AI, anyone looking for educational content from ML experts at Google can find it here.

Learn with Google AI also features a new, free course called Machine Learning Crash Course (MLCC). The course provides exercises, interactive visualizations, and instructional videos that anyone can use to learn and practice ML concepts.

7 Ways Chatbots and AI are Disrupting HR — from chatbotsmagazine.com
Enterprises are embracing AI for automating human resources

Excerpt:

Chatbots and AI have become household names and enterprises are taking notice. According to a recent Forrester survey, roughly “85% of customer interactions within an enterprise will be with software robots in five years’ time” and “87% of CEOs are looking to expand their AI workforce” using AI bots.

In an effort to drive increased labor efficiencies, reduce costs, and deliver better customer/employee experiences enterprises are quickly introducing AI, machine learning, and natural language understanding as core elements of their digital transformation strategy in 2018.

Human resources (HR) is one area ripe for intelligent automation within an enterprise. AI-powered bots for HR are able to streamline and personalize the HR process across seasonal, temporary, part-time, and full-time employees.

…
There are 7 ways in which enterprises can use HR bots to drive increased labors efficiencies, reduced costs, and better employee experiences:

Recruitment
Onboarding
Company Policy FAQs
Employee Training
Common Questions
Benefits Enrollment
Annual Self-Assessment/Reviews

From DSC:
Again, this article paint a bit too rosy of a picture for me re: the use of AI and HR, especially in regards to recruiting employees.

Implementation of AI into eLearning. Interview with Christopher Pappas — from joomlalms.com by Darya Tarliuk

Excerpt:

Every day we hear more and more about the impact that Artificial Intelligence gains in every sphere of our life. In order to discover how AI implementation is going to change the eLearning we decided to ask Christopher Pappas to share his views and find out what he thinks about it. Christopher is an experienced eLearning specialist and the Founder of the eLearning Industry’s Network.

…
How to get ready preparing course materials now, while considering the future impact of AI?
Christopher: Regardless of whether you plan to adopt an AI system as soon as they’re available to the mass market or you opt to hold off (and let others work out the glitches), infrastructure is key. You can prepare your course materials now by developing course catalogs, microlearning online training repositories, and personalized online training paths that fall into the AI framework. For example, the AI system can easily recommend existing resources based on a learners’ assessment scores or job duties. All of the building blocks are in place, allowing the system to focus on content delivery and data analysis.

Can You Trust Intelligent Virtual Assistants? — from nojitter.com by Gary Audin
From malicious hackers to accidental voice recordings, data processed through virtual assistants may open you to security and privacy risks.

Excerpt:

Did you know that with such digital assistants your voice data is sent to the cloud or another remote location for processing? Is it safe to talk in front of your TV remote? Are you putting your business data at risk of being compromised by asking Alexa to start your meeting?

Thanks, Robots! Now These Four Non-Tech Job Skills Are In Demand — from fastcompany.com by Christian Madsbjerg
The more we rely on AI and machine learning, the more work we need social scientists and humanities experts to do.

Excerpt:

Automation isn’t a simple struggle between people and technology, with the two sides competing for jobs. The more we rely on robots, artificial intelligence (AI), and machine learning, the clearer it’s become just how much we need social scientists and humanities experts–not the reverse.

These four skills in particular are all unique to us humans, and will arguably rise in value in the coming years, as more and more companies realize they need the best of both worlds to unleash the potential from both humans and machines.

Reflections on “Michelle Weise: We Need to Design the Learning Ecosystem of the Future”

On 02/23/2018, in colleges, community colleges, digital learning, disruption, education reform, education technology, exchanges, experimentation, future, future of higher education, game-changing environment, generational differences, higher education, ideas, innovation, leadership, learner profiles, learning, Learning Agents, learning ecosystem, learning from the living [class] room, learning hubs, Lifelong learning, marketplaces, Microlearning, Mobile learning, more choice more control, new business models, online learning, online tutoring, open courseware and systems, pace of change, personalized/customized learning, platforms, reinvent, robotics, society, staying relevant, streams of content, student-related, surviving, Technologies for your home, training / L&D, trends, United States, universities, vendors, virtual tutoring, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, by Daniel Christian

Michelle Weise: ‘We Need to Design the Learning Ecosystem of the Future’ — from edsurge.com by Michelle Weise

Excerpts:

These days, education reformers, evangelists and foundations pay a lot of lip service to the notion of lifelong learning, but we do little to invest in the systems, architecture and infrastructure needed to facilitate seamless movements in and out of learning and work.

Talk of lifelong learning doesn’t translate into action. In fact, resources and funding are often geared toward the traditional 17- to 22-year-old college-going population and less often to working adults, our growing new-traditional student population.

We’ll need a different investment thesis: For most adults, taking time off work to attend classes at a local, brick-and-mortar community college or a four-year institution will not be the answer. The opportunity costs will be too high. Our current system of traditional higher education is ill-suited to facilitate flexible, seamless cost-effective learning pathways for these students to keep up with the emergent demands of the workforce.

…

Many adults may have no interest in coming back to college. Out of the 37 million Americans with some college and no degree, many have already failed one or twice before and will be wholly uninterested in experiencing more educational trauma.We can’t just say, “Here’s a MOOC, or here’s an online degree, or a 6- to 12-week immersive bootcamp.”

We have to do better. Let’s begin seeding the foundational elements of a learning ecosystem of the future—flexible enough for adults to move consistently in and out of learning and work. Enough talk about lifelong learning: Let’s build the foundations of that learning ecosystem of the future.

From DSC:
I couldn’t agree more with Michelle that we need a new learning ecosystem of the future. In fact, I have been calling such an effort “Learning from the Living [Class] Room — and it outlines a next generation learning platform that aims to deliver everything Michelle talks about in her solid article out at edsurge.com.

Along these lines…I just saw that Amazon is building out more cashierless stores (and Walmart is also at work on introducing more cashierless stores.) Now, let’s say that you are currently a cashier. 2-5 years from now (depending upon where you’re currently working and which stores are in your community), what are you going to do? The opportunities for such a position will be fewer and fewer. Who can help you do what Michelle mentioned here:

Working learners will also need help articulating their learning goals and envisioning a future for themselves. People don’t know how to translate their skills from one industry to another. How does a student begin to understand that 30% of what they already know could be channeled into a totally different and potentially promising pathway they never even knew was within reach?

And that cashier may have had a tough time with K-12 education and/or with higher education. As Michelle writes:

Many adults may have no interest in coming back to college. Out of the 37 million Americans with some college and no degree, many have already failed one or twice before and will be wholly uninterested in experiencing more educational trauma. We can’t just say, “Here’s a MOOC, or here’s an online degree, or a 6- to 12-week immersive bootcamp.”

And like the cashier in this example…we are quickly approaching an era where, I believe, many of us will need to reinvent ourselves in order to:

stay marketable
keep bread and butter on the table
continue to have a sense of purpose and meaning in our lives

Higher ed, if it wants to remain relevant, must pick up the pace of experimentation and increase the willingness to innovate, and to develop new business models — to develop new “learning channels” so to speak. Such channels need to be:

Up-to-date
Serving relevant data and information– especially regarding the job market and which jobs appear to be safe for the next 5-10 years
Inexpensive/affordable
Highly convenient

Mapping the Trends on Our Doorstep: The Pace of Change Has Changed [Christian; evoLLLution.com]

On 02/19/2018, in 21st century, Artificial Intelligence / Machine Learning / Deep Learning, business, business side of he, career development, change, changing business models, Christian education, cognitive computing, colleges, community colleges, corporate / business world, corporate universities / corporate training, dangers of the status quo, Daniel S. Christian, disruption, future, future of higher education, game-changing environment, generational differences, higher education, human-computer interaction (HCI), ideas, innovation, leadership, organizational change, pace of change, reinvent, society, staying relevant, student-related, surviving, Technologies for your home, trends, United States, universities, vision, workplace, youth, by Daniel Christian

Mapping the Trends on Our Doorstep: The Pace of Change Has Changed — from an article that I did out at — and with — evoLLLution.com [where LLL stands for lifelong learning]; my thanks to Mr. Amrit Ahluwalia, Managing Editor out at evolllution.com and to his staff as well!
The higher education industry has changed significantly over the past decade, and given the pace and significance of change hitting other industries as a result of technological advances, it’s fair to say the postsecondary space is ripe for further transformation.

From DSC:
From the perspective of those of us working within higher education, we see massive changes occurring in the corporate world, and we see innovations and changes also occurring in the world of K-12. Higher education should also be adapting, changing, questioning, and reflecting upon how we can best prepare our students for a rapidly changing workplace.

Below is another interesting item that I believe gives credence to the idea that we are now on an exponential pace of change. Companies are coming and going on the S&P Index…at an ever faster pace.

The 33-year average tenure of companies on the S&P 500 in 1964 narrowed to 24 years by 2016 and is forecast to shrink to just 12 years by 2027 (Chart 1).

Here is the video:

This is the transcript with the original graphs in it.

This is a nice PDF file from evoLLLution.com with the transcript, with some different graphics and some other

This is the type of thing that will be offered in our future learning ecosystems. [Christian]

On 02/16/2018, in 21st century, 24x7x365 access, algorithms, Artificial Intelligence / Machine Learning / Deep Learning, business side of he, career development, change, changing business models, cognitive computing, credentialing, Daniel S. Christian, digital learning, formal learning, future, future of higher education, higher education, human-computer interaction (HCI), ideas, informal learning, innovation, intelligent systems, intelligent tutoring, learning ecosystem, learning from the living [class] room, Lifelong learning, more choice more control, new business models, online learning, parents, platforms, reinvent, Smart/Connected TV, staying relevant, student-related, Technologies for your home, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, by Daniel Christian

From DSC:
Here’s a quote that has been excerpted from the announcement below…and it’s the type of service that will be offered in our future learning ecosystems — our next generation learning platforms:

Career Insight™ enables prospective students to identify programs of study which can help them land the careers they want: Career Insight™ describes labor market opportunities associated with programs of study to prospective students. The recommendation engine also matches prospective students to programs based on specific career interests.

But in addition to our future learning platforms pointing new/prospective students to physical campuses, the recommendation engines will also provide immediate access to digital playlists for the prospective students/learners to pursue from their living rooms (or as they are out and about…i.e., mobile access).

Artificial intelligence working with enormous databases to build/update recommendation engines…yup, I could see that. Lifelong learning. Helping people know what to reinvent themselves to.

Career Insight™ Lets Prospective Students Connect Academic Program Choices to Career Goals — from burning-glass.com; also from Hadley Dreibelbis from Finn Partners
New Burning Glass Technologies Product Brings Job Data into Enrollment Decisions

BOSTON—Burning Glass Technologies announces the launch of Career Insight™, the first tool to show prospective students exactly how course enrollment will advance their careers.

Embedded in institutional sites and powered by Burning Glass’ unparalleled job market data, Career Insight’s personalized recommendation engine matches prospective students with programs based on their interests and goals. Career Insight will enable students to make smarter decisions, as well as improve conversion and retention rates for postsecondary institutions.

“A recent Gallup survey found that 58% of students say career outcomes are the most important reason to continue their education,” Burning Glass CEO Matthew Sigelman said. “That’s particularly true for the working learners who are now the norm on college campuses. Career Insight™ is a major step in making sure that colleges and universities can speak their language from the very first.”

Beginning an educational program with a firm, realistic career goal can help students persist in their studies. Currently only 29% of students in two-year colleges and 59% of those in four-year institutions complete their degrees within six years.

Career Insight™ enables prospective students to identify programs of study which can help them land the careers they want:

Career Insight™ describes labor market opportunities associated with programs of study to prospective students. The recommendation engine also matches prospective students to programs based on specific career interests.
The application provides insights to enrollment, advising, and marketing teams into what motivates prospective students, analysis that will guide the institution in improving program offerings and boosting conversion.
Enrollment advisors can also walk students through different career and program scenarios in real time.

Career Insight™ is driven by the Burning Glass database of a billion job postings and career histories, collected from more than 40,000 online sources daily. The database, powered by a proprietary analytic taxonomy, provides insight into what employers need much faster and in more detail than any other sources.

Career Insight™ is powered by the same rich dataset Burning Glass delivers to hundreds of leading corporate and education customers – from Microsoft and Accenture to Harvard University and Coursera.

More information is available at http://burning-glass.com/career-insight.

Learning Ecosystems

DC: What can higher ed learn from this? “Big corporations — giant retailers & health insurance companies — are teaming up to become your doctor.”

On Change and Relevance for Higher Education [Grush & Long]

4 Things Experts Want You to Know About Blockchain in Higher Ed [ Meghan Bogardus Cortez]

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