strategy

Gartner: 10 ways technology will change what it means to be human [Kelly]

On 01/21/2020, in emerging technologies, future, game-changing environment, ideas, intelligent systems, internet, IT in HE, journalism, Law Schools, legislatures / government / legal, machine-to-machine communications, platforms, policy, political science, society, strategy, technology (general), vision, by Daniel Christian

Gartner: 10 ways technology will change what it means to be human — from campustechnology.com by Rhea Kelly

Excerpts:

Gartner’s top 10 strategic predictions for technology are:

“By 2023, the number of people with disabilities employed will triple due to AI and emerging technologies, reducing barriers to access.”
“By 2024, AI identification of emotions will influence more than half of the online advertisements you see.”
“Through 2023, 30 percent of IT organizations will extend BYOD policies with ‘bring your own enhancement’ (BYOE) to address augmented humans in the workforce.”
“By 2025, 50 percent of people with a smartphone but without a bank account will use a mobile-accessible cryptocurrency account.”
“By 2023, a self-regulating association for oversight of AI and machine learning designers will be established in at least four of the G7 countries.”
“By 2023, 40 percent of professional workers will orchestrate their business application experiences and capabilities like they do their music streaming experience.”
“By 2023, up to 30 percent of world news and video content will be authenticated as real by blockchain countering deep fake technology.”
“Through 2021, digital transformation initiatives will take large traditional enterprises on average twice as long and cost twice as much as anticipated.”
“By 2023, individual activities will be tracked digitally by an ‘Internet of Behavior’ to influence benefit and service eligibility for 40 percent of people worldwide.”
“By 2024, the World Health Organization will identify online shopping as an addictive disorder, as millions abuse digital commerce and encounter financial stress.”

Facial recognition, location tracking and big data will allow organizations to monitor individual behavior and link that behavior to other digital actions, Gartner said, noting that “The Internet of Things (IoT) – where physical things are directed to do a certain thing based on a set of observed operating parameters relative to a desired set of operating parameters — is now being extended to people, known as the Internet of Behavior (IoB).”

From DSC:
That last quote about the “Internet of Behavior (IoB)” should disturb us. I don’t want that kind of world for the next generation.

20 digital transformation leaders to follow on Twitter in 2020 — from enterprisersproject.com by David. F. Carr
Committed to digital transformation this year? Follow these people for perspective and emerging lessons

Excerpt:

One of our New Year’s resolutions was to refresh and expand our Twitter feed for digital transformation leaders, reviewing them not just for the use of the right hashtags but for the content they share.

There are a few repeats from a similar list we shared last year, but for the most part, we tried to give you new Twitter handles to follow. This year’s list includes CIOs, authors, consultants, and cloud computing leaders. Some only post on technology topics, while others share thoughts on family, culture, politics, and favorite movies.

The common denominator we looked for was a thoughtfully curated feed that’s not entirely self-promotional but adds to the conversation we’re all having about how to understand the potential of digital transformation and put it to work for our organizations.

From DSC:
While these types of lists invariably leave off a ton of extremely talented individuals and organizations who are worth following as well, such lists are a good starting point for:

Someone to use to begin tapping into streams of content in a given area
Observing the topics, issues, ideas being discussed
Building one’s network
Seeing who these folks follow and who they respect
…and more.

Searching for the top __ people of Twitter in subject XYZ is a solid way to enhance our [lifelong] learning ecosystems.

Some solid articles from Modern Law [published on 1/30/19]

On 01/15/2020, in career development, change, changing business models, disruption, emerging technologies, future, game-changing environment, ideas, innovation, Law Schools, legal technologies, legislatures / government / legal, society, strategy, technology (general), UK, United States, vision, by Daniel Christian

Excerpts:

How AI is disrupting the legal tech industry [Chau]

On 01/07/2020, in Artificial Intelligence / Machine Learning / Deep Learning, change, changing business models, collaboration, emerging technologies, ideas, innovation, Law Schools, legal technologies, legislatures / government / legal, new business models, strategy, trends, vision, by Daniel Christian

How AI is disrupting the legal tech industry — from itproportal.com by Derek Chau
Law firms will benefit from a growing ability to deliver high-value, strategic services while leveraging the ability of AI to execute lower value tasks.

Excerpt:

As increasingly complex AI solutions emerge, the technology continues to capture imaginations across the legal community. AI has become a catalyst for change within the legal ecosystem. And as platforms become more sophisticated, companies have begun to tap into ever-expanding automation and scalability.

Potential impacts/applications include:

Legal research (due diligence)
Predicting legal outcomes
Contract management
Intellectual property law

This reality is driven by the democratisation of legal services as a result of AI integrations. The movement is poised to lower the costs associated with corporate transactions, legal research, IP transactions, and related services. As such, law firms will benefit from a growing ability to deliver high-value, strategic services while leveraging the ability of AI to execute lower value tasks.

Stepping Back from the Cliff: Facing New Realities of Changing Student Demographics — from evoLLLution.com by Jim Shaeffer
Most universities that plan to stick to the status quo and serve exclusively traditional learners are facing a cliff. CE divisions can help their institutions avoid a potential drop, but only if they’re empowered.

Excerpt:

Demographics of students enrolling at colleges and universities are evolving. And students’ expectations are evolving as well. As the numbers of 18-22 year olds fresh out of high school drop, the recruitment of non-traditional students is becoming more important than ever. In this interview, James Shaeffer discusses the role continuing education (CE) departments can play as drivers of innovation and reflects on how CE leaders can help their main campus colleagues embrace transformational change.

Addendum on 1/4/20:

Higher ed enrollment reaches 10-year low, new data shows — from educationdive.com by Hallie Busta; with thanks to Roy Schroeder for his post on LinkedIn on this

How much longer before this type of service hits the mainstream? [Christian]

On 12/10/2019, in 21st century, 24x7x365 access, A/V -- audio/visual, Artificial Intelligence / Machine Learning / Deep Learning, assistive technologies, bots, Cost of legal services - including access, Daniel S. Christian, entrepreneurship, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, internet, Law Schools, legal technologies, legislatures / government / legal, more choice more control, new business models, online media, platforms, Smart/Connected TV, society, strategy, Technologies for your home, telepresence, television, tools, United States, videoconferencing, web-based collaboration, by Daniel Christian

Virtual access to legal assistance becoming mainstream is hopefully not far off!

From DSC:
Along these lines, we’ll likely see more bots and virtual legal assistants that we will be able to ask questions of.

#A2J #AccessToJustice #legal #lawyers #society #legaltech #bots #videoconferencing #AI #bots #VirtualAssistants

Along these lines, also see:

Innovative and inspired: How this US law school is improving access to justice — from studyinternational.com

Excerpt:

Though court and other government websites in the US provide legal information, knowing what to search for and understanding legal jargon can be difficult for lay people.

Spot, software that is being developed at the LIT Lab, aims to fix this.

“You know you have a housing problem. But very few people think about their housing problems in terms of something like constructive eviction,” explains David Colarusso, who heads the LIT Lab. “The idea is to have the tool be able to spot those issues based upon people’s own language.”

Developed by Colarusso and students, Spot uses a machine-based algorithm to understand legal queries posed by lay persons. With Spot, entering a question in plain English like “My apartment is so moldy I can’t stay there anymore. Is there anything I can do?” brings up search results that would direct users to the right legal issue. In this case, the query is highly likely to be related to a housing issue or, more specifically, to the legal term “constructive eviction.”

Lastly, here’s an excerpt from INSIGHT: What’s ‘Innovative’ in BigLaw? It’s More Than the Latest Tech Tools — from news.bloomberglaw.com by Ryan Steadman and Mark Brennan

Top Innovation Factors for Success

The first step is always to observe and listen.
True innovation is about rigorously defining a client problem and then addressing it through a combination of workflow process, technology, and people.
Leave aside the goal of wholesale transformation and focus instead on specific client use cases.

Before revving the engines in the innovation process, the safety check comes first. Successful innovation requires a deliberate, holistic approach that takes into consideration people, process, and technology. Firms and vendors that listen and learn before implementing significant change will stand apart from competitors—and help ensure long-term success.

Why AI is a threat to democracy – and what we can do to stop it — from asumetech.com by Lawrence Cole

Excerpts:

In the US, however, we also have a tragic lack of foresight. Instead of creating a grand strategy for AI or for our long-term futures, the federal government has removed the financing of scientific and technical research. The money must therefore come from the private sector. But investors also expect a certain return. That is a problem. You cannot plan your R&D breakthroughs when working on fundamental technology and research. It would be great if the big tech companies had the luxury of working very hard without having to organize an annual conference to show off their newest and best whiz bang thing. Instead, we now have countless examples of bad decisions made by someone in the G-MAFIA, probably because they worked quickly. We begin to see the negative effects of the tension between doing research that is in the interest of humanity and making investors happy.
…
The problem is that our technology has become increasingly sophisticated, but our thinking about what free speech is and what a free market economy looks like has not become that advanced. We tend to resort to very basic interpretations: free speech means that all speech is free, unless it conflicts with defamation laws, and that’s the end of the story. That is not the end of the story. We need to start a more sophisticated and intelligent conversation about our current laws, our emerging technology, and how we can make the two meet halfway.

So I absolutely believe that there is a way forward. But we have to come together and bridge the gap between Silicon Valley and DC, so that we can all steer the boat in the same direction.

— Amy Webb, futurist, NYU professor, founder of the Future Today Institute

Also see:

“FRONTLINE investigates the promise and perils of artificial intelligence, from fears about work and privacy to rivalry between the U.S. and China. The documentary traces a new industrial revolution that will reshape and disrupt our lives, our jobs and our world, and allow the emergence of the surveillance society.”

The film has five distinct messages about:

1. China’s AI Plan
2. The Promise of AI
3. The Future of Work
4. Surveillance Capitalism
5. The Surveillance State

Legal Innovation [Raconteur; UK]

On 11/25/2019, in corporate / business world, Law Schools, leadership, legal technologies, legislatures / government / legal, strategy, UK, workplace, by Daniel Christian

How to adapt to the future of work [Daniel Goleman]

On 11/23/2019, in 21st century, business, change, changing business models, corporate / business world, corporate universities / corporate training, future, game-changing environment, ideas, leadership, legislatures / government / legal, strategy, student-related, technology (general), training / L&D, workplace, youth, by Daniel Christian

How to Adapt to the Future of Work https://t.co/JaosI4mMtx

— Simon Porter (@simonlporter) November 22, 2019

Also see:

MIT-IBM Watson AI Lab releases groundbreaking research on AI and the future of work — from liwaiwai.com

Excerpt:

IBM believes 100% of jobs will eventually change due to artificial intelligence, and new empirical research released last October 30 from the MIT-IBM Watson AI Lab reveals how. The research, The Future of Work: How New Technologies Are Transforming Tasks, used advanced machine learning techniques to analyze 170 million online job postings in the United States between 2010 and 2017. It shows, in the early stages of AI adoption, how tasks of individual jobs are transforming and the impact on employment and wages.

“As new technologies continue to scale within businesses and across industries, it is our responsibility as innovators to understand not only the business process implications, but also the societal impact,” said Martin Fleming, vice president and chief economist of IBM. “To that end, this empirical research from the MIT-IBM Watson AI Lab sheds new light on how tasks are reorganizing between people and machines as a result of AI and new technologies.”

While most jobs will change as new technologies, such as AI, scale, the research shows few jobs will actually disappear. What is fundamentally changing is the way we work.

Key findings from the paper here — from mitibmwatsonailab.mit.edu

Tasks are Shifting Between People and Machines – But the Change has been Small
Tasks Increasing in Value Tend to Require Soft Skills
High- and Low-Wage Jobs are Gaining Tasks and Earning More

Also related/see:

Brookings: AI will heavily affect tech and white-collar jobs — from venturebeat.com by Khari Johnson

Excerpt:

AI is set to have a big impact on high-wage, white-collar, and tech jobs, according to a new Brookings Institution study released today. The report analyzes overlap between job descriptions and patent database text, using NLP to assign each job an exposure score.

“High-tech digital services such as software publishing and computer system design — that before had low automation susceptibility — exhibit quite high exposure, as AI tools and applications pervade the technology sector,” the report reads.

TECHREPORT 2019: Practice Management [Paykin]

On 11/18/2019, in 21st century, change, changing business models, Law Schools, leadership, legal technologies, legislatures / government / legal, new business models, society, strategy, technology (general), telecommunications, tools, workplace, by Daniel Christian

TECHREPORT 2019: Practice Management — from lawtechnologytoday.org by Alexander Paykin

Excerpt (emphasis DSC):

The American Bar Association’s Legal Technology Resource Center surveyed a sample size of 53,252 attorneys regarding the technology and software both available and utilized in their firms. This TECHREPORT analyzes both the responses of these attorneys on a variety of technological developments and changes occurring in the legal industry and the existing trepidation to adopt certain technologies.
…
The world continues to shift towards a more technological focus, while the legal industry has not followed suit in many aspects. The use of practice management systems has not seen any real growth throughout the last four years despite high satisfaction ratings. There still remains a need for an all-inclusive practice management system that would not require firms to purchase a variety of different programs for specific tasks, and the switching costs of practice management systems remain a concern for many firms—particularly solo and large firms.
…
Overall, technology continues to be developed for the legal industry in abundance, however, in many sectors of the industry, various sized firms are hesitant to adopt these advancements, leading to steady or declining growth rates for much of these technologies. The size of the firm also has a large influence on the technologies a firm may adopt, and this makes it hard to predict what technologies may appeal to what firms.

Most law technology is still fairly new, and it has quite far to go before being developed enough to displace traditional ways of accomplishing tasks that many firms value now. There still exists a desire for more and newer technologies that will make this switch easier, and without the feasibility to switch to these software programs more efficiently and effectively, the legal industry will still wait to adapt to the evolving technological world around us.

Report: College leaders not confident they can beat new competition [Busta]

On 11/14/2019, in business side of he, changing business models, colleges, community colleges, future of higher education, higher education, leadership, online learning, platforms, strategy, United States, universities, vision, by Daniel Christian

Report: College leaders not confident they can beat new competition — from educationdive.com by Hallie Busta, with thanks to Ray Schroeder for posting this out on LinkedIn

Excerpt:

While they say their institutions are prepared to meet students’ changing needs, they are less confident in their ability to address new forms of competition or change how the public views higher ed.
…
The report comes as higher ed stares down potentially fewer traditional students, more competition online, less state funding, and concerns over public perceptions of higher ed. These pressures have made smaller public and private institutions vulnerable to consolidation and even closure.

FTI 2020 Trend Report for Entertainment, Media, & Technology [FTI]

On 11/13/2019, in 21st century, 24x7x365 access, 3D, A/V -- audio/visual, algorithms, Amazon, analytics, Apple, Artificial Intelligence / Machine Learning / Deep Learning, Asia, augmented reality, Australia, Blockchain, bots, business, Canada, career development, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, communications, computer science, content development, content repositories, convergence, corporate / business world, creativity, digital audio, digital photography, digital video, drama/theater, education technology, educational games / serious games, emerging technologies, engagement / engaging students, engineering, entrepreneurship, Europe, experimentation, Facebook, freelancing, future, game-changing environment, generational differences, gesture / gesturing, global / globalization, Google, human-computer interaction (HCI), IBM, ideas, immersion, India, innovation, intelligent systems, interactivity, internet, Law Schools, leadership, learning ecosystem, legislatures / government / legal, Media/film, Microsoft, Mixed reality, multimedia, Natural Language Processing (NLP), Near Field Communication (NFC), parents, photography, platforms, policy, Privacy, programming, psychology, publishing, robotics, Smart/Connected TV, social learning / networks, social media, society, strategy, streams of content, technology (general), telecommunications, television, tools, trends, United States, vendors, virtual reality / worlds / learning, vision, voice recognition / voice enabled interfaces, wearables, workplace, XR - extended reality, youth, by Daniel Christian

FTI 2020 Trend Report for Entertainment, Media, & Technology — from futuretodayinstitute.com

Our 3rd annual industry report on emerging entertainment, media and technology trends is now available.

157 trends
28 optimistic, pragmatic and catastrophic scenarios
10 non-technical primers and glossaries
Overview of what events to anticipate in 2020
Actionable insights to use within your organization

KEY TAKEAWAYS

Synthetic media offers new opportunities and challenges.
Authenticating content is becoming more difficult.
Regulation is coming.
We’ve entered the post-fixed screen era.
Voice Search Optimization (VSO) is the new Search Engine Optimization (SEO).
Digital subscription models aren’t working.
Advancements in AI will mean greater efficiencies.

The Global Landscape of Online Program Companies [Lederman]

On 09/14/2019, in Asia, Australia, Canada, collaboration, colleges, community colleges, Europe, higher education, India, IT in HE, Law Schools, leadership, learning ecosystem, online learning, quality, strategy, teaching online, UK, United States, universities, vendors, by Daniel Christian

The Global Landscape of Online Program Companies — from by Doug Lederman
New trove of data suggests a bigger, more complex, more varied ecosystem of companies that work with colleges to take their academic programs online.

Excerpt:

A new dataset promises to give college leaders, company officials and others involved in the online learning landscape much more information about who offers what programs, how they manage them and where the money is flowing, among other factors.

And the company behind the new data, Holon IQ, published a report today that gives a new name to the large and diversifying category of providers that are working with colleges to take their programs online: OPX, instead of OPM, for online program management companies. (More on that later.)

Also see:

Multi-Faculty Collaboration to Design Online General Studies Courses — from facultyfocus.com by B. Jean Mandernach
Excerpt:
While this type of autonomy in course design makes sense for the face-to-face classroom, it may be less practical–and less effective–in the context of online education. Simply put, development of a high-quality online course takes considerable time and advanced knowledge of online pedagogy. If multiple faculty members are teaching the same course online (as is often the case with general studies or other high-demand courses), it is not an efficient use of departmental time, resources, or budget to have multiple faculty developing their own online classroom for different sections of the same course.

Digital workplaces are the future for the legal industry [Lo]

On 09/06/2019, in 21st century, 24x7x365 access, change, changing business models, collaboration, corporate / business world, future, Law Schools, legal technologies, legislatures / government / legal, new business models, organizational change, pace of change, platforms, reinvent, society, strategy, vision, by Daniel Christian

Digital workplaces are the future for the legal industry — from abovethelaw.com by James Lo
The speed of business is accelerating, and digital workplaces are answering the demand for a better way to work, by providing a single platform to manage content, people, and applications.

Excerpt:

The consumerisation of enterprise technology has led to an increasing expectation from lawyers, clients, and business users alike that the legal technology they are using in the workplace for collaboration, knowledge management, transaction management, and more should be as useful, intuitive, and user-friendly as what they are already using at home on a day-to-day basis.

Digital workplaces are answering the demand for a better way to work, by providing a single platform to manage content, people, and applications. As law firms review their technology strategy for the next three to five years, there is an opportunity to create digital workplaces that will match how lawyers will want to work in the future. Within a digital workplace, a lawyer will have access to relevant data and content, collaborate with both clients and colleagues, share knowledge, and solve problems, all in real-time, from anywhere.

At the same time, clients are expecting firms to be using data, artificial intelligence and other technologies to predict outcomes, reduce costs, improve transparency and ultimately add value.

Learning Ecosystems

Gartner: 10 ways technology will change what it means to be human [Kelly]

Some solid articles from Modern Law [published on 1/30/19]

How AI is disrupting the legal tech industry [Chau]

How much longer before this type of service hits the mainstream? [Christian]

“In the Age of AI” [PBS] + “Why AI is a threat to democracy – & what we can do to stop it” [Cole]

Legal Innovation [Raconteur; UK]

TECHREPORT 2019: Practice Management [Paykin]

Report: College leaders not confident they can beat new competition [Busta]

The Global Landscape of Online Program Companies [Lederman]

Digital workplaces are the future for the legal industry [Lo]

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