strategy

The Benefits of an Innovative Culture at Smaller Colleges — from evolllution.com with Shane Garrison | Vice President of Enrollment, Campbellsville University
Smaller institutions are under more pressure than ever to innovate or collapse—weathering the storm is simply no longer an option for most institutions. This requires leaders and staff across the institution to have a creative mindset, and be willing to experiment and evolve.

Excerpt:

There is the reality that if you don’t diversify, if you fail to be creative, if you fail to try new things, you’re on the verge of folding. In Kentucky, two faith-based colleges folded within a span of about three years, and I think that created an urgency to avoid that fate. We have to be willing to try, create and experiment to survive, and that means doing things that we’ve never done before.

…

Evo: How can an innovative and experiment-focused culture help smaller institutions overcome some of those obstacles?

SG: I think you have to be willing to experiment for short periods of time with strategies that do not fit inside the traditional bubble. For example, for us, our online presence has been fairly strong for about 12 years. However, we had to experiment with placing a good number of full four-year bachelor’s degree programs online, something our university had never done. We had associate programs, we had graduate programs but we had to add bachelor programs online. We did it for three or four years in the experimental phase and noticed these were actually strong and it was building a beautiful pathway between our associate two-year programs and the four-year programs and continuing into graduate programs.

We are experimenting now with an international recruiting partnership and giving it two to three years to see what happens. It has been very successful thus far. This model has created a culture where we can experiment.

Reflections on “Digital Ivy: Harvard Business School’s Next Online Program” [Corcoran]

On 08/08/2017, in Artificial Intelligence / Machine Learning / Deep Learning, colleges, community colleges, cross-disciplinary assigments, Daniel S. Christian, higher education, innovation, leadership, MBA, online learning, platforms, strategy, United States, universities, vendors, vision, by Daniel Christian

Digital Ivy: Harvard Business School’s Next Online Program — from edsurge.com by Betsy Corcoran

Excerpts:

A triad of Harvard institutions—its business School, the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS), and the department of statistics—are teaming up with Maryland-based digital education company, 2U, to offer an online executive education certificate in business analytics.
…
Orchestrating a cross-disciplinary program is no small feat, particularly at Harvard. “This was really hard [for Harvard] to pull off,” Paucek says. “It’s an intense, cross-disciplinary new offering from a school founded in 1636. The field is new, the offering of a complex blended certificate is new, and it’s being done with HBS, SEAS and the faculty, all blessed by the central administration. And it’s powered by an outside company that’s only 10 years old.”

The bottom line: HBS, Harvard SEAS and FAS faculty all want to put their imprint on the topic that is mesmerizing nearly every type of organization.

Also see:

Andrew Ng spreads the gospel of AI with a new online school — from wired.com by Tom Simonite

Excerpt:

Andrew Ng a soft-spoken AI researcher whose online postings talk loudly.

A March blog post in which the Stanford professor announced he was leaving Chinese search engine Baidu temporarily wiped more than a billion dollars off the company’s value. A June tweet about a new Ng website, Deeplearning.ai, triggered a wave of industry and media speculation about his next project.

Today that speculation is over. Deeplearning.ai is home to a series of online courses Ng says will help spread the benefits of recent advances in machine learning far beyond big tech companies such as Google and Baidu. The courses offers coders without an AI background training in how to use deep learning, the technique behind the current frenzy of investment in AI.

From DSC:
For those of you who shun online learning and think such programs will dilute your face-to-face based brands — whether individual colleges, universities, faculty members, provosts, deans, IT-based personnel, administrators, members of the board of trustees, and/or other leaders and strategists within higher education — you might want to intentionally consider what kind of future you have without a strong, solid online presence. Because if one of the top — arguably thee top — universities in the United States is moving forward forcefully with online learning, what’s your story/excuse?

And if one of the top thinkers in artificial intelligence backs online learning, again…what’s your story/excuse?

If Amazon.com dominates and Sears (and related retail stores who were powerhouses just years ago) are now closing…you are likely heading for major trouble as the world continues down the digital/virtual tracks — and you aren’t sending any (or very few) cars down those tracks. You won’t have any credibility in the future — at least not in the digital/virtual/online-based realms. Oh, and by the way, you might want to set some more funding aside for the mental and physical health of your admissions/enrollment teams in such situations…as their jobs are going to be increasingly stressful and difficult in order to meet their target numbers.

Also see:

Could Georgia Tech Use Online to Shave Time Off Bachelor’s Degrees? — from insidehighered.com by Mark Lieberman
University uses model from closely observed master’s in computer science on undergraduates for first time, finds notable success and sees path to shaving a year or more off in-person instruction.

A leading Silicon Valley engineer explains why every tech worker needs a humanities education [Chou]

On 08/04/2017, in career development, Christian education, computer science, ethics, leadership, liberal arts, morals/values, productivity / tips and tricks, programming, society, strategy, vision, workplace, by Daniel Christian

A leading Silicon Valley engineer explains why every tech worker needs a humanities education — from qz.com by Tracy Chou

Excerpts:

I was no longer operating in a world circumscribed by lesson plans, problem sets and programming assignments, and intended course outcomes. I also wasn’t coding to specs, because there were no specs. As my teammates and I were building the product, we were also simultaneously defining what it should be, whom it would serve, what behaviors we wanted to incentivize amongst our users, what kind of community it would become, and what kind of value we hoped to create in the world.

I still loved immersing myself in code and falling into a state of flow—those hours-long intensive coding sessions where I could put everything else aside and focus solely on the engineering tasks at hand. But I also came to realize that such disengagement from reality and societal context could only be temporary.
…
At Quora, and later at Pinterest, I also worked on the algorithms powering their respective homefeeds: the streams of content presented to users upon initial login, the default views we pushed to users. It seems simple enough to want to show users “good” content when they open up an app. But what makes for good content? Is the goal to help users to discover new ideas and expand their intellectual and creative horizons? To show them exactly the sort of content that they know they already like? Or, most easily measurable, to show them the content they’re most likely to click on and share, and that will make them spend the most time on the service?

Ruefully—and with some embarrassment at my younger self’s condescending attitude toward the humanities—I now wish that I had strived for a proper liberal arts education. That I’d learned how to think critically about the world we live in and how to engage with it. That I’d absorbed lessons about how to identify and interrogate privilege, power structures, structural inequality, and injustice. That I’d had opportunities to debate my peers and develop informed opinions on philosophy and morality. And even more than all of that, I wish I’d even realized that these were worthwhile thoughts to fill my mind with—that all of my engineering work would be contextualized by such subjects.

It worries me that so many of the builders of technology today are people like me; people haven’t spent anywhere near enough time thinking about these larger questions of what it is that we are building, and what the implications are for the world.

Also see:

Why We Need the Liberal Arts in Technology’s Age of Distraction — from time.com by Tim Bajarin

Excerpt:

In a recent Harvard Business Review piece titled “Liberal Arts in the Data Age,” author JM Olejarz writes about the importance of reconnecting a lateral, liberal arts mindset with the sort of rote engineering approach that can lead to myopic creativity. Today’s engineers have been so focused on creating new technologies that their short term goals risk obscuring unintended longterm outcomes. While a few companies, say Intel, are forward-thinking enough to include ethics professionals on staff, they remain exceptions. At this point all tech companies serious about ethical grounding need to be hiring folks with backgrounds in areas like anthropology, psychology and philosophy.

Report: AI will be in nearly all new software by 2020 [Bolkan]

On 08/02/2017, in 21st century, Artificial Intelligence / Machine Learning / Deep Learning, career development, change, computer science, emerging technologies, future, game-changing environment, pace of change, platforms, programming, strategy, user experience (UX), vendors, by Daniel Christian

Report: AI will be in nearly all new software by 2020 — from thejournal.com by Joshua Bolkan

Excerpt:

Artificial intelligence will be in nearly all new software products by 2020 and a top five investment priority for more than 30 percent of chief information officers, according to a new report from Gartner.
…
The company lists three keys to successfully exploiting AI technologies over the next few years:

Many vendors are “AI washing” their products, or applying the term artificial intelligence to tools that don’t really merit it. Vendors should use the term wisely and be clear about what differentiates their AI products and what problems they solve;
Forego more complicated or cutting-edge AI techniques in favor of simpler, proven approaches; and
Organizations do not have the skills to evaluate, build or deploy AI and are looking for embedded or packaged AI rather than custom building their own.

The Rose-Colored Glasses Come Off: a Survey of Business Officers — from insidehighered.com by Doug Lederman & Rick Seltzer

Excerpt (emphasis DSC):

The reality of higher education’s financial challenges is sinking in among college and university business officers.

Now the question is what they’re doing about it — and whether they’re willing to do enough.

Chief business officers increasingly agree that higher education is in the midst of a financial crisis, according to the 2017 Inside Higher Ed Survey of College and University Business Officers. Some are also starting to lose faith in the idea that they can overcome revenue shortfalls using the often-cited strategy of increasing enrollment.

Many respondents were open or supportive of the idea of consolidating programs or academic operations with other institutions. Yet survey results reflected a greater skepticism about their likelihood of actually merging with other colleges or universities in the near future. Business officers were also generally leery of addressing their budget issues in ways that would require them to ask faculty members to change. So although business officers are increasingly recognizing the financial threats they face, experts wondered whether they are being realistic about the kind of strategies they will have to pursue to chart a course forward.

Also see:

Business Officers and Learning Innovators — from insidehighered.com by Joshua Kim
Why maybe we should talk less about learning, and more about money.

I’d like to make a modest proposal.

What if for 2018 all of us involved in postsecondary learning innovation – edtech and CTL and library folks – spent the entire calendar year learning about the business of higher education?

— Per Joshua Kim

From DSC:
I thought the article below was a good one. But I’m not sure I arrived at the same conclusion. Rather than putting the business of leadership & development training squarely on the shoulders of team leaders, I would put it on each individual employee and inform/empower them to seek out what works best for them in fulfilling their role.

The L&D team can work with introducing the best tools and examples of streams of content to tap into for any given role or topic.

I’m thinking here of tools like Twitter, streams of content from LinkedIn or from relevant blogs and websites. The team leaders can follow up with their team members and check in with them to see how things are going. If an employee says, “I don’t know who to connect with or follow” then perhaps the team leader can say, I’ve found these particular people, blogs, websites, streams of content from LinkedIn (or other sources) to be effective for what we do within our organization. Introduce them to communities of practice and/or to other individuals that do X, Y or Z really well.

It brings in the social element that this article discusses, but it also serves each individual’s best interests — each one of us needs to know how and where to keep learning. If it’s in their best interests to keep learning, then give them the tools and potential streams of content to tap into. Give them:

Let them own it. They’re likely creating their own learning pathways anyway. L&D become a consulting organization. L&D can consult with each group (or even individual employees) re: potential streams of content and possible/effective connections for that group (or individual).

Revive. — from revive.zaglearning.com

How enterprise learning for leadership and team development is tripping up human potential, and slowly sending the L&D brand into irrelevance. This is the story of how to save it, step by radical step.

Excerpts:

Over 18 months of research with 65 one-on-one interviews, 511 managers surveyed, and 900 teams representing 8K people, we witnessed the unintentional damage: marginalized learning and development people (L&D), learners who see leadership and team development as a necessary but random and usually disappointing transaction, and executives who line-item “soft skills” training (labeled decades ago by, no surprise, a hard-skills proponent) as a tax or necessary benefit, as if it were a dental plan.

If you’re curious, it can’t help but spark a few questions:

How can something so strategically important be so realistically unimportant?

How did L&D pros, who make such a compelling psychological and organizational case for the most pivotal kind of learning, get so minimized and, in the process, drag down human potential and the social intelligence of corporate culture?

How are smart, passionate L&D people who are in it for the greater good—and not the big payday—getting stuck with a brand that’s as sexy as K-Mart?

The problems are systemic, and the curiosity and ambition to fix them have received as little attention as any problem in enterprise history.

So, what’s the big switch? Learning for leadership and team development doesn’t belong with L&D. It belongs squarely with the team leader, the person who is 70% of the variance in her team’s engagement. Learning belongs fundamentally, not loosely, where it’s always in context and relevant: the leader and her team.

Want to Build a Culture of Learning? You Need to Embrace Failure [Petrone]

On 07/20/2017, in adult learning, business, career development, corporate / business world, corporate universities / corporate training, experimentation, leadership, learning, learning ecosystem, strategy, training / L&D, workplace, by Daniel Christian

Want to Build a Culture of Learning? You Need to Embrace Failure — from learning.linkedin.com by Paul Petrone

Excerpt:

Six questions that determine how your company really feels about failure
It’s great to say your company welcomes people experimenting and failing. But does that actually happen in practice?

To assess how your company really feels about failure, Andreatta suggests asking yourself these six questions about your culture:

Do people admit when they don’t know something or ask for help?
What happens when someone makes a mistake or fails? Are they teased or shamed or are they encouraged to look at what happened and try again?
When people make mistakes or challenge ideas, do they ultimately get sidelined, demoted or red?
Do people admit their mistakes and take responsibility for fixing them or do they blame others?
Do managers and leaders share stories of how they took risks or recovered from a failure?

“All of the amazing training programs in the world won’t help if people don’t feel safe enough to stretch and grow,” Andreatta said.

Robots and AI are going to make social inequality even worse, says new report [Vincent]

On 07/18/2017, in 21st century, adult learning, algorithms, Artificial Intelligence / Machine Learning / Deep Learning, business, career development, change, changing business models, colleges, community colleges, corporate / business world, corporate universities / corporate training, cost of getting a degree, dangers of the status quo, Daniel S. Christian, disruption, economics, education, future, future of higher education, game-changing environment, higher education, human-computer interaction (HCI), ideas, innovation, learning, learning from the living [class] room, legislatures / government / legal, Lifelong learning, marketplaces, organizational change, pace of change, platforms, professional development, reinvent, robotics, society, sociology, staying relevant, strategy, student-related, surviving, the downsides of technology, traditional / tradition, training / L&D, trends, UK, United States, universities, vendors, vision, Walmart of Education --> New Amazon.com of Higher Education, workplace, youth, by Daniel Christian

Robots and AI are going to make social inequality even worse, says new report — from theverge.com by James Vincent
Rich people are going to find it easier to adapt to automation

Excerpt:

Most economists agree that advances in robotics and AI over the next few decades are likely to lead to significant job losses. But what’s less often considered is how these changes could also impact social mobility. A new report from UK charity Sutton Trust explains the danger, noting that unless governments take action, the next wave of automation will dramatically increase inequality within societies, further entrenching the divide between rich and poor.

The are a number of reasons for this, say the report’s authors, including the ability of richer individuals to re-train for new jobs; the rising importance of “soft skills” like communication and confidence; and the reduction in the number of jobs used as “stepping stones” into professional industries.

For example, the demand for paralegals and similar professions is likely to be reduced over the coming years as artificial intelligence is trained to handle more administrative tasks. In the UK more than 350,000 paralegals, payroll managers, and bookkeepers could lose their jobs if automated systems can do the same work.

Re-training for new jobs will also become a crucial skill, and it’s individuals from wealthier backgrounds that are more able to do so, says the report. This can already be seen in the disparity in terms of post-graduate education, with individuals in the UK with working class or poorer backgrounds far less likely to re-train after university.

From DSC:
I can’t emphasize this enough. There are dangerous, tumultuous times ahead if we can’t figure out ways to help ALL people within the workforce reinvent themselves quickly, cost-effectively, and conveniently. Re-skilling/up-skilling ourselves is becoming increasingly important. And I’m not just talking about highly-educated people. I’m talking about people whose jobs are going to be disappearing in the near future — especially people whose stepping stones into brighter futures are going to wake up to a very different world. A very harsh world.

That’s why I’m so passionate about helping to develop a next generation learning platform. Higher education, as an industry, has some time left to figure out their part/contribution out in this new world. But the window of time could be closing, as another window of opportunity / era could be opening up for “the next Amazon.com of higher education.”

It’s up to current, traditional institutions of higher education as to how much they want to be a part of the solution. Some of the questions each institution ought to be asking are:

Given our institutions mission/vision, what landscapes should we be pulse-checking?
Do we have faculty/staff/members of administration looking at those landscapes that are highly applicable to our students and to their futures? How, specifically, are the insights from those employees fed into the strategic plans of our institution?
What are some possible scenarios as a result of these changing landscapes? What would our response(s) be for each scenario?
Are there obstacles from us innovating and being able to respond to the shifting landscapes, especially within the workforce?
How do we remove those obstacles?
On a scale of 0 (we don’t innovate at all) to 10 (highly innovative), where is our culture today? Where do we hope to be 5 years from now? How do we get there?

…and there are many other questions no doubt. But I don’t think we’re looking into the future nearly enough to see the massive needs — and real issues — ahead of us.

The report, which was carried out by the Boston Consulting Group and published this Wednesday [7/12/17], looks specifically at the UK, where it says some 15 million jobs are at risk of automation. But the Sutton Trust says its findings are also relevant to other developed nations, particularly the US, where social mobility is a major problem.

Career Pathways: Five Ways to Connect College and Careers calls for states to help students, their families, and employers unpack the meaning of postsecondary credentials and assess their value in the labor market.

Excerpt:

If students are investing more to go to college, they need to have answers to basic questions about the value of postsecondary education. They need better information to make decisions that have lifelong economic consequences.

Getting a college education is one of the biggest investments people will make in their lives, but the growing complexity of today’s economy makes it difficult for higher education to deliver efficiency and consistent quality. Today’s economy is more intricate than those of decades past.

From this press release:

It’s Time to Fix Higher Education’s Tower of Babel, Says Georgetown University Report
The lack of transparency around college and careers leads to costly, uninformed decisions

(Washington, D.C., July 11, 2017) — A new report from the Georgetown University Center on Education and the Workforce (Georgetown Center), Career Pathways: Five Ways to Connect College and Careers, calls for states to help students, their families, and employers unpack the meaning of postsecondary credentials and assess their value in the labor market.

Back when a high school-educated worker could find a good job with decent wages, the question was simply whether or not to go to college. That is no longer the case in today’s economy, which requires at least some college to enter the middle class. The study finds that:

The number of postsecondary programs of study more than quintupled between 1985 and 2010 — from 410 to 2,260;
The number of colleges and universities more than doubled from 1,850 to 4,720 between 1950 and 2014; and
The number of occupations grew from 270 in 1950 to 840 in 2010.

The variety of postsecondary credentials, providers, and online delivery mechanisms has also multiplied rapidly in recent years, underscoring the need for common, measurable outcomes.

College graduates are also showing buyer’s remorse. While they are generally happy with their decision to attend college, more than half would choose a different major, go to a different college, or pursue a different postsecondary credential if they had a chance.

The Georgetown study points out that the lack of information drives the higher education market toward mediocrity. The report argues that postsecondary education and training needs to be more closely aligned to careers to better equip learners and workers with the skills they need to succeed in the 21st century economy and close the skills gap.

The stakes couldn’t be higher for students to make the right decisions. Since 1980, tuition and fees at public four year colleges and universities have grown 19 times faster than family incomes. Students and families want — and need — to know the value they are getting for their investment.

Also see:

Trumping toward college transparency — from linkedin.com by Anthony Carnevale
The perfect storm is gathering around the need to increase transparency around college and careers. And in accordance with how public policy generally comes about, it might just happen.

Reflections on “What is microlearning and what are the most important microlearning features?” [Ayesha Habeeb Omer]

On 07/11/2017, in 24x7x365 access, corporate / business world, corporate universities / corporate training, Daniel S. Christian, ideas, learning ecosystem, learning from the living [class] room, Microlearning, RSS, staying relevant, strategy, streams of content, training / L&D, workplace, by Daniel Christian

What is microlearning and what are the most important microlearning features? — from elearningfeeds.com by Ayesha Habeeb Omer
There is a huge shift in the profile of employees in organizations today. They have less time on hand, huge deliverables and responsibilities, and need to keep pace with changing times and business needs. Formal, annual training programs are just not enough to keep pace with the need for constant learning

Excerpt:

For the super busy employees of today, learning must be short, concise, and available at the time of need. Ideally, this learning should be made accessible from anywhere and on any device that employees prefer. These changing demands of learners have given rise to a new trend of learning through small nuggets of online courses: Microlearning.
…
Microlearning refers to the learning strategy that delivers learning content to learners in short, bite-sized, and easily digestible learning nuggets. A microlearning module is focused on meeting one specific learning outcome, by breaking down a large topic into numerous bite-sized modules and allowing the learner to take them in the order of their choice.

Although the concept of learning in smaller bites has been in existence for a long time, many of us were oblivious to its influence as a potent tool for employee training. Fortunately, it has now gained immense popularity in the fields of corporate training and education.

From DSC:
It is imperative that all employees have the tools to build their own learning ecosystems. Along these lines, I’m a firm believer in the power of tapping into streams of content, such as this article on microlearning alludes to. It would be sharp to have a system whereby you could subscribe to a stream of content on a particular topic, and then take periodic assessments on that topic. When you have passed the assessment(s), the system would prompt you as to whether you wanted to continue to receive this particular stream of content, or whether you wanted to subscribe to the next (or other) topic/stream of content. This is one of my ideas for a next generation learning platform.

Addendum on 7/11/17:

What’s Good and What’s Bad About Microlearning — from learning.linkedin.com by Paul Petrone

Excerpt:
Microlearning.

For those who don’t know, microlearning is exactly what it sounds like – small bits of learning someone generally consumes when facing a problem. An example of microlearning would be a professional looking up how to animate a slide in PowerPoint for a presentation later that day.

Microlearning also happens to be the hottest new trend in workplace learning, as learning and development pros are increasingly looking for providers of microlearning content. But is it a fad, or is it something that’s here to stay?

Almost certainly the latter – microlearning isn’t going anywhere. That said, there are some drawbacks to it as well.

Here’s an honest look at what’s good and what’s bad about microlearning.

Learning Ecosystems

Reflections on “Digital Ivy: Harvard Business School’s Next Online Program” [Corcoran]

A leading Silicon Valley engineer explains why every tech worker needs a humanities education [Chou]

Report: AI will be in nearly all new software by 2020 [Bolkan]

Want to Build a Culture of Learning? You Need to Embrace Failure [Petrone]

Reflections on “What is microlearning and what are the most important microlearning features?” [Ayesha Habeeb Omer]

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