Virtual access to legal assistance becoming mainstream is hopefully not far off!

From DSC:
Along these lines, we’ll likely see more bots and virtual legal assistants that we will be able to ask questions of.

#A2J #AccessToJustice #legal #lawyers #society #legaltech #bots #videoconferencing #AI #bots #VirtualAssistants

Along these lines, also see:

Innovative and inspired: How this US law school is improving access to justice — from studyinternational.com

Excerpt:

Though court and other government websites in the US provide legal information, knowing what to search for and understanding legal jargon can be difficult for lay people.

Spot, software that is being developed at the LIT Lab, aims to fix this.

“You know you have a housing problem. But very few people think about their housing problems in terms of something like constructive eviction,” explains David Colarusso, who heads the LIT Lab. “The idea is to have the tool be able to spot those issues based upon people’s own language.”

Developed by Colarusso and students, Spot uses a machine-based algorithm to understand legal queries posed by lay persons. With Spot, entering a question in plain English like “My apartment is so moldy I can’t stay there anymore. Is there anything I can do?” brings up search results that would direct users to the right legal issue. In this case, the query is highly likely to be related to a housing issue or, more specifically, to the legal term “constructive eviction.”

 

Lastly, here’s an excerpt from INSIGHT: What’s ‘Innovative’ in BigLaw? It’s More Than the Latest Tech Tools — from news.bloomberglaw.com by Ryan Steadman and Mark Brennan

Top Innovation Factors for Success

  • The first step is always to observe and listen.
  • True innovation is about rigorously defining a client problem and then addressing it through a combination of workflow process, technology, and people.
  • Leave aside the goal of wholesale transformation and focus instead on specific client use cases.

Before revving the engines in the innovation process, the safety check comes first. Successful innovation requires a deliberate, holistic approach that takes into consideration people, process, and technology. Firms and vendors that listen and learn before implementing significant change will stand apart from competitors—and help ensure long-term success.

 

Amazon’s new Fire TV Blaster works with Echo to control your TV, soundbar, cable box and more — from techcrunch.com by Sarah Perez

Excerpt:

Amazon already offers Alexa voice control to TV owners through its Fire TV devices, by way of a voice remote or by pairing an Echo device with a Fire TV, for hands-free voice commands. Now, it’s introducing a new device, the Fire TV Blaster, which extends that same hands-free voice control to your TV itself and other TV devices — like your soundbar, cable box, or A/V Receiver.

That means you’ll be able to say things like “Alexa, turn off the TV,” or “Alexa, switch to HDMI 1 on TV.” You can also control the volume and the playback.

And if you have other TV devices, you can control them hands-free as well, by saying things like “Alexa, turn up the soundbar volume,” or “Alexa tune to ESPN on cable.”

 

From DSC:
How might such Natural Language Processing (NLP) / voice recognition technologies impact future learning experiences and learning spaces? Will we enjoy more hands-free navigation around some cloud-based learning-related content? Will faculty members be able to use their voice to do the things that a Crestron Media Controller does today?

Parenthetically…when will we be able to speak to our routers (to shut off the kids’ internet connections/devices for example) and/or speak to our thermostats (to set the temperature(s) quickly for the remainder of the day)?

 

 

This former Apple designer is taking on Amazon’s Twitch with $146 million and Fox’s backing — from fastcompany.com by Jeff Beer
Caffeine founder and CEO Ben Keighran talks about why live streaming is much more than gaming—it’s the future of TV.

Excerpt (emphasis DSC):

Live-streaming startup Caffeine, started by former Apple designer Ben Keighran, is emerging out of a two-year beta today and aims to overtake Amazon’s Twitch and Microsoft’s Mixer as the world’s leading live broadcasting platform. The official release version features a completely new design for its website and iOS and Android apps that combines editorial, algorithmic, and social connections to make it easier to discover live broadcasting from gamers, entertainers, and athletes, as well as create your own interactive broadcasts featuring live television content.

Twitch is the undisputed king of live-streamed gaming, but Keighran is betting that Caffeine’s more diverse focus to go beyond gaming—into entertainment and sports—will make it a more attractive place for both viewers and creators.

Keighran says another technological difference between Caffeine and Twitch is in its ease of use and quickness. “In just a couple of clicks, you can stream Red Bull 24/7 and be the commentator, you can stream Fortnite in one click, you can create an entertainment stream and talk about the new sneaker you just got, and you can do that all in one place,” he says. “And it’s all in real-time—there’s no delay in the video, whereas on Twitch, there’s up to a 60-second delay.”

 

From DSC:
Hmmm… social interaction. New platforms for streaming live content. Ability to comment and ask questions (i.e., audience interactions). Interactive chats.

Can we add learning-related experiences to the audiences and applications here?

 

 

A somewhat related item:

 

FTI 2020 Trend Report for Entertainment, Media, & Technology [FTI]

 

FTI 2020 Trend Report for Entertainment, Media, & Technology — from futuretodayinstitute.com

Our 3rd annual industry report on emerging entertainment, media and technology trends is now available.

  • 157 trends
  • 28 optimistic, pragmatic and catastrophic scenarios
  • 10 non-technical primers and glossaries
  • Overview of what events to anticipate in 2020
  • Actionable insights to use within your organization

KEY TAKEAWAYS

  • Synthetic media offers new opportunities and challenges.
  • Authenticating content is becoming more difficult.
  • Regulation is coming.
  • We’ve entered the post-fixed screen era.
  • Voice Search Optimization (VSO) is the new Search Engine Optimization (SEO).
  • Digital subscription models aren’t working.
  • Advancements in AI will mean greater efficiencies.

 

 

DC: In the future…will there be a “JustWatch” or a “Suppose” for learning-related content?

DC: In the future...will there be a JustWatch or a Suppose for learning-related content?

 

Screen Mirroring, Screencasting and Screen Sharing in Higher Education — from edtechmagazine.com by Derek Rice
Digital learning platforms let students and professors interact through shared videos and documents.

Excerpt (emphasis DSC):

Active learning, collaboration, personalization, flexibility and two-way communication are the main factors driving today’s modern classroom design.

Among the technologies being brought to bear in academic settings are those that enable screen mirroring, screencasting and screen sharing, often collectively referred to as wireless presentation solutions.

These technologies are often supported by a device and app that allow users, both students and professors, to easily share content on a larger screen in a classroom.

“The next best thing to a one-to-one conversation is to be able to share what the students create, as part of the homework or class activity, or communicate using media to provide video evidence of class activities and enhance and build out reading, writing, speaking, listening, language and other skills,” says Michael Volpe, marketing manager for IOGEAR.

 

Reflections on “Clay Shirky on Mega-Universities and Scale” [Christian]

Clay Shirky on Mega-Universities and Scale — from philonedtech.com by Clay Shirky
[This was a guest post by Clay Shirky that grew out of a conversation that Clay and Phil had about IPEDS enrollment data. Most of the graphs are provided by Phil.]

Excerpts:

Were half a dozen institutions to dominate the online learning landscape with no end to their expansion, or shift what Americans seek in a college degree, that would indeed be one of the greatest transformations in the history of American higher education. The available data, however, casts doubt on that idea.

Though much of the conversation around mega-universities is speculative, we already know what a mega-university actually looks like, one much larger than any university today. It looks like the University of Phoenix, or rather it looked like Phoenix at the beginning of this decade, when it had 470,000 students, the majority of whom took some or all of their classes online. Phoenix back then was six times the size of the next-largest school, Kaplan, with 78,000 students, and nearly five times the size of any university operating today.

From that high-water mark, Phoenix has lost an average of 40,000 students every year of this decade.

 

From DSC:
First of all, I greatly appreciate both Clay’s and Phil’s thought leadership and their respective contributions to education and learning through the years. I value their perspectives and their work.  Clay and Phil offer up a great article here — one worth your time to read.  

The article made me reflect on what I’ve been building upon and tracking for the last decade — a next generation ***PLATFORM*** that I believe will represent a powerful piece of a global learning ecosystem. I call this vision, “Learning from the Living [Class] Room.” Though the artificial intelligence-backed platform that I’m envisioning doesn’t yet fully exist — this new era and type of learning-based platform ARE coming. The emerging signs, technologies, trends — and “fingerprints”of it, if you will — are beginning to develop all over the place.

Such a platform will:

  • Be aimed at the lifelong learner.
  • Offer up major opportunities to stay relevant and up-to-date with one’s skills.
  • Offer access to the program offerings from many organizations — including the mega-universities, but also, from many other organizations that are not nearly as large as the mega-universities.
  • Be reliant upon human teachers, professors, trainers, subject matter experts, but will be backed up by powerful AI-based technologies/tools. For example, AI-based tools will pulse-check the open job descriptions and the needs of business and present the top ___ areas to go into (how long those areas/jobs last is anyone’s guess, given the exponential pace of technological change).

Below are some quotes that I want to comment on:

Not nothing, but not the kind of environment that will produce an educational Amazon either, especially since the top 30 actually shrank by 0.2% a year.

 

Instead of an “Amazon vs. the rest” dynamic, online education is turning into something much more widely adopted, where the biggest schools are simply the upper end of a continuum, not so different from their competitors, and not worth treating as members of a separate category.

 

Since the founding of William and Mary, the country’s second college, higher education in the U.S. hasn’t been a winner-take-all market, and it isn’t one today. We are not entering a world where the largest university operates at outsized scale, we’re leaving that world; 

 

From DSC:
I don’t see us leaving that world at all…but that’s not my main reflection here. Instead, I’m not focusing on how large the mega-universities will become. When I speak of a forthcoming Walmart of Education or Amazon of Education, what I have in mind is a platform…not one particular organization.

Consider that the vast majority of Amazon’s revenues come from products that other organizations produce. They are a platform, if you will. And in the world of platforms (i.e., software), it IS a winner take all market. 

Bill Gates reflects on this as well in this recent article from The Verge:

“In the software world, particularly for platforms, these are winner-take-all markets.

So it’s all about a forthcoming platform — or platforms. (It could be more than one platform. Consider Apple. Consider Microsoft. Consider Google. Consider Facebook.)

But then the question becomes…would a large amount of universities (and other types of organizations) be willing to offer up their courses on a platform? Well, consider what’s ALREADY happening with FutureLearn:

Finally…one more excerpt from Clay’s article:

Eventually the new ideas lose their power to shock, and end up being widely copied. Institutional transformation starts as heresy and ends as a section in the faculty handbook. 

From DSC:
This is a great point. Reminds me of this tweet from Fred Steube (and I added a piece about Western Telegraph):

 

Some things to reflect upon…for sure.

 

Cisco and American Well are teaming up to let you talk to your doctor from your TV — from cnbc.com by Christina Farr

Key points:

  • Cisco and American Well are working on bringing virtual medical visits to homes across the country.
  • Traditionally, virtual medical visits are conducted via laptops and smartphones.
  • But the television set might be more accessible, especially for older Americans.
 

From DSC:
Re: the Learning from the Living [Class] Room vision of a next gen learning platform

 

Learning from the Living Class Room

 

…wouldn’t it be cool if you could use your voice to ask your smart/connected “TV” type of device:

“Show me the test questions for Torts I from WMU-Cooley Law School. Cooley could then charge $0.99 for these questions.”

Then, the system knows how you did on answering those questions. The ones you got right, you don’t get asked to review as often as the ones you got wrong. As you get a question right more often, the less you are asked to answer it.

You sign up for such streams of content — and the system assesses you periodically. This helps a person keep certain topics/information fresh in their memory. This type of learning method would be incredibly helpful for students trying to pass the Bar or other types of large/summative tests — especially when a student has to be able to recall information that they learned over the last 3-5 years.

Come to think of it…this method could help all of us in learning new disciplines/topics throughout our lifetimes. Sign up for the streams of content that you want to learn more about…and drop the (no-longer relevant) subscriptions as needed..

 

We need to tap into streams of content in our next gen learning platform

 

From DSC:
First a posting that got me to wondering about something that I’ve previously wondered about from time to time…

College of Business unveils classroom of the future — from biz.source.colostate.edu by Joe Giordano

Excerpt:

Equipped with a wall of 27 high-definition video screens as well as five high-end cameras, the newest classroom in Colorado State University’s College of Business is designed to connect on-campus and online students in a whole new way.

The College of Business unveiled on March 29 the “Room of the Future,” featuring Mosaic, an innovative technology – powered by mashme.io – that creates a blended classroom experience, connecting on-campus and online students in real time.

 

From DSC:
If the pedagogies could be worked out, this could be a very attractive model for many people in the future as it:

  • Provides convenience.
  • Offers more choice. More control. (Students could pick whether they want to attend the class virtually or in a physical classroom).

If the resulting increase in students could bring down the price of offering the course, will we see this model flourish in the near future? 

For struggling colleges and universities, could this help increase the ROI of offering their classes on their physical campuses?

The technologies behind this are not cheap though…and that could be a show-stopper for this type of an experiment. But…thinking out loud again…what if there were a cheaper way to view a group of other people in your learning community? Perhaps there will be a solution using some form of Extended Reality (XR)…hmmm….

 

 

 

 

 

 

 

 

Also see:

 

Also see:

Learning from the Living Class Room

 

 

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Is Thomas Frey right? “…by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet.”

From a fairly recent e-newsletter from edsurge.com — though I don’t recall the exact date (emphasis DSC):

New England is home to some of the most famous universities in the world. But the region has also become ground zero for the demographic shifts that promise to disrupt higher education.

This week saw two developments that fit the narrative. On Monday, Southern Vermont College announced that it would shut its doors, becoming the latest small rural private college to do so. Later that same day, the University of Massachusetts said it would start a new online college aimed at a national audience, noting that it expects campus enrollments to erode as the number of traditional college-age students declines in the coming years.

“Make no mistake—this is an existential threat to entire sectors of higher education,” said UMass president Marty Meehan in announcing the online effort.

The approach seems to parallel the U.S. retail sector, where, as a New York Times piece outlines this week, stores like Target and WalMart have thrived by building online strategies aimed at competing with Amazon, while stores like Gap and Payless, which did little to move online, are closing stores. Of course, college is not like any other product or service, and plenty of campuses are touting the richness of the experience that students get by actually coming to a campus. And it’s not clear how many colleges can grow online to a scale that makes their investments pay off.

 

“It’s predicted that over the next several years, four to five major national players with strong regional footholds will be established. We intend to be one of them.”

University of Massachusetts President Marty Meehan

 

 

From DSC:
That last quote from UMass President Marty Meehan made me reflect upon the idea of having one or more enormous entities that will provide “higher education” in the future. I wonder if things will turn out to be that we’ll have more lifelong learning providers and platforms in the future — with the idea of a 60-year curriculum being an interesting idea that may come into fruition.

Long have I predicted that such an enormous entity would come to pass. Back in 2008, I named it the Forthcoming Walmart of Education. But then as the years went by, I got bumbed out on some things that Walmart was doing, and re-branded it the Forthcoming Amazon.com of Higher Education. We’ll see how long that updated title lasts — but you get the point. In fact, the point aligns very nicely with what futurist Thomas Frey has been predicting for years as well:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider. (source)

I realize that education doesn’t always scale well…but I’m thinking that how people learn in the future may be different than how we did things in the past…communities of practice comes to mind…as does new forms of credentialing…as does cloud-based learner profiles…as does the need for highly efficient, cost-effective, and constant opportunities/means to reinvent oneself.

Also see:

 

 

Addendum:

74% of consumers go to Amazon when they’re ready to buy something. That should be keeping retailers up at night. — from cnbc.com

Key points (emphasis DSC)

  • Amazon remains a looming threat for some of the biggest retailers in the country — like Walmart, Target and Macy’s.
  • When consumers are ready to buy a specific product, nearly three-quarters of them, or 74 percent, are going straight to Amazon to do it, according to a new study by Feedvisor.
  • By the end of this year, Amazon is expected to account for 52.4 percent of the e-commerce market in the U.S., up from 48 percent in 2018.

 

“In New England, there will be between 32,000 and 54,000 fewer college-aged students just seven years from now,” Meehan said. “That means colleges and universities will have too much capacity and not enough demand at a time when the economic model in higher education is already straining under its own weight.” (Marty Meehan at WBUR)

 

 

For a next gen learning platform: A Netflix-like interface to check out potential functionalities / educationally-related “apps” [Christian]

From DSC:
In a next generation learning system, it would be sharp/beneficial to have a Netflix-like interface to check out potential functionalities that you could turn on and off (at will) — as one component of your learning ecosystem that could feature a setup located in your living room or office.

For example, put a Netflix-like interface to the apps out at eduappcenter.com (i.e., using a rolling interface at first, then going to a static page/listing of apps…again…similar to Netflix).

 

A Netflix-like interface to check out potential functionalities / educationally-related apps

 

 

 

Amazon has 10,000 employees dedicated to Alexa — here are some of the areas they’re working on — from businessinsider.com by Avery Hartmans

Summary (emphasis DSC):

  • Amazon’s vice president of Alexa, Steve Rabuchin, has confirmed that yes, there really are 10,000 Amazon employees working on Alexa and the Echo.
  • Those employees are focused on things like machine learning and making Alexa more knowledgeable.
  • Some employees are working on giving Alexa a personality, too.

 

 

From DSC:
How might this trend impact learning spaces? For example, I am interested in using voice to intuitively “drive” smart classroom control systems:

  • “Alexa, turn on the projector”
  • “Alexa, dim the lights by 50%”
  • “Alexa, open Canvas and launch my Constitutional Law I class”

 

 

 

From DSC:
How long before voice drives most appliances, thermostats, etc?

Hisense is bringing Android and AI smarts to its 2019 TV range — from techradar.com by Stephen Lambrechts
Some big announcements planned for CES 2019

Excerpt (emphasis DSC):

Hisense has announced that it will unveil the next evolution of its VIDAA smart TV platform at CES 2019 next month, promising to take full advantage of artificial intelligence with version 3.0.

Each television in Hisense’s 2019 ULED TV lineup will boast the updated VIDAA 3.0 AI platform, with Amazon Alexa functionality fully integrated into the devices, meaning you won’t need an Echo device to use Alexa voice control features.

 

 

 

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