From DSC:
After seeing the postings below, it made me wonder:

  • Will Starbucks, Apple Stores, etc. be “learning hubs” of the future?
    i.e., places that aren’t really what we think of as a school, college, or university, but where people can go to learn something with others in the same physical space; such locations will likely tie into online or blended-based means of learning as well.

“Today at Apple” bringing new experiences to every Apple Store

Excerpt:

Cupertino, California — Apple today announced plans to launch dozens of new educational sessions next month in all 495 Apple stores ranging in topics from photo and video to music, coding, art and design and more. The hands-on sessions, collectively called “Today at Apple,” will be led by highly-trained team members, and in select cities world-class artists, photographers and musicians, teaching sessions from basics and how-to lessons to professional-level programs.

Apple will also offer special programs for families and educators. Teachers can come together for Teacher Tuesday to learn new ways to incorporate technology into their classrooms, or aspiring coders of all ages can learn how to code in Swift, Apple’s programming language for iOS and Mac apps. Families can join weekend Kids Hour sessions ranging from music making to coding with robots. Small business owners can engage with global and local entrepreneurs in the new Business Circuits program.

We’re creating a modern-day town square, where everyone is welcome in a space where the best of Apple comes together to connect with one another, discover a new passion, or take their skill to the next level.

Apple wants kids to hang out at Apple stores — from qz.com by Mike Murphy

Excerpt:

If you’ve just gotten out of school for the day and want to hang out with your friends before you head home, where would you go? In the US, there’s a near-infinite selection of chain restaurants, coffee shops, diners, bookstores, movie theaters, and comic book stores to choose from. But Angela Ahrendts, Apple’s head of retail, wants the answer to be an Apple store.

Apple is in the process of revamping the look and feel of its retail outlets across the world, and to highlight some of the recent changes (including rebranding the “Genius Bar” to the “Genius Grove” and adding foliage everywhere), Ahrendts gave an interview to CBS This Morning, this morning. Ahrendts told CBS that she will see her work as a success when Generation Z, the catchall term for the generation behind the equally amorphous Millennials, decides of their own volition to hang out at Apple stores. As CBS reported…

 

Making sure the machines don’t take over — from raconteur.net by Mark Frary
Preparing economic players for the impact of artificial intelligence is a work in progress which requires careful handling

 

From DSC:
This short article presents a balanced approach, as it relays both the advantages and disadvantages of AI in our world.

Perhaps it will be one of higher education’s new tasks — to determine the best jobs to go into that will survive the next 5-10+ years and help you get up-to-speed in those areas. The liberal arts are very important here, as they lay a solid foundation that one can use to adapt to changing conditions and move into multiple areas. If the C-suite only sees the savings to the bottom line — and to *&^# with humanity (that’s their problem, not mine!) — then our society could be in trouble.

 

Also see:

 

 

 

From DSC:
In terms of learning, having to be in the same physical place as others continues to not be a requirement nearly as much as it used to be. But I’m not just talking about online learning here. I’m talking about a new type of learning environment that involves both hardware and software to facilitate collaboration (and it was designed that way from day 1). These new types of setups can provide us with new opportunities and affordances that we should begin experimenting with immediately.

Check out the following products — all of which allow a person to contribute to a discussion or conversation from anywhere they can get Internet access:

When you go to those sites, you will see words and phrase such as:

  • Visual collaboration software
  • Virtual workspace
  • Develop
  • Share
  • Inspire
  • Design
  • Global teams
  • A visual collaboration solution that links locations, teams, content, and devices in an immersive, shared workspace
  • Teamwork
  • Create and brainstorm with others
  • Digital workplace platform
  • Eliminate the distance between in-office and remote employees
  • Jumpstart spontaneous brainstorms and working sessions

So using these types of software and hardware setups, I can contribute regardless of where I’m located. Remote learning — from anywhere in the world — being combined with our face-to-face based classrooms.

Also, the push for Active Learning Classrooms (ALCs) continues across higher education. Such hands-on, project-learning based, student-centered approaches fit extremely well with the collaboration setups mentioned above.

Then, there’s the insight from Simon Dudley in this article:

“…video conferencing is increasingly an application within in a larger workflow…”

Lastly, if colleges and universities don’t have the funds to maintain their physical plants, look for higher education to move increasingly online — and these types of solutions could play a significant role in that environment. Plus, for working adults who need to reinvent themselves, this is an extremely efficient means of picking up some new skills and competencies.

So the growth of these types of setups — where the software and hardware work together to support worldwide collaboration — will likely create a powerful, new, emerging piece of our learning ecosystems.

 



 

 

 

 

 

 

 

 

 

 



 

Remote learning — from anywhere in the world — being combined with our face-to-face based classrooms.

 



 

 

The Dark Secret at the Heart of AI — from technologyreview.com by Will Knight
No one really knows how the most advanced algorithms do what they do. That could be a problem.

Excerpt:

The mysterious mind of this vehicle points to a looming issue with artificial intelligence. The car’s underlying AI technology, known as deep learning, has proved very powerful at solving problems in recent years, and it has been widely deployed for tasks like image captioning, voice recognition, and language translation. There is now hope that the same techniques will be able to diagnose deadly diseases, make million-dollar trading decisions, and do countless other things to transform whole industries.

But this won’t happen—or shouldn’t happen—unless we find ways of making techniques like deep learning more understandable to their creators and accountable to their users. Otherwise it will be hard to predict when failures might occur—and it’s inevitable they will. That’s one reason Nvidia’s car is still experimental.

 

“Whether it’s an investment decision, a medical decision, or maybe a military decision, you don’t want to just rely on a ‘black box’ method.”

 


This raises mind-boggling questions. As the technology advances, we might soon cross some threshold beyond which using AI requires a leap of faith. Sure, we humans can’t always truly explain our thought processes either—but we find ways to intuitively trust and gauge people. Will that also be possible with machines that think and make decisions differently from the way a human would? We’ve never before built machines that operate in ways their creators don’t understand. How well can we expect to communicate—and get along with—intelligent machines that could be unpredictable and inscrutable? These questions took me on a journey to the bleeding edge of research on AI algorithms, from Google to Apple and many places in between, including a meeting with one of the great philosophers of our time.

 

 

 

From DSC:
First of all, let me say again that I’m not suggesting that we replace professors with artificial intelligence, algorithms, and such.

However, given a variety of trends, we need to greatly lower the price of obtaining a degree and these types of technologies will help us do just that — while at the same time significantly increasing the productivity of each professor and/or team of specialists offering an online-based course (something institutions of higher education are currently attempting to do…big time). Not only will these types of technologies find their place in the higher education landscape, I predict that they will usher in a “New Amazon.com of Higher Education” — a new organization that will cause major disruption for traditional institutions of higher education. AI-powered MOOCs will find their place on the higher ed landscape; just how big they become remains to be seen, but this area of the landscape should be on our radars from here on out.

This type of development again points the need for team-based
approaches; s
uch approaches will likely dominate the future.

 

 


 

California State University East Bay partners with Cognii to offer artificial intelligence powered online learning — from prnewswire.com
Cognii’s Virtual Learning Assistant technology will provide intelligent tutoring and assessments to students in a chatbot-style conversation

Excerpt:

HAYWARD, Calif., April 14, 2017 /PRNewswire/ — Cal State East Bay, a top-tier public university, and Cognii Inc., a leading provider of artificial intelligence-based educational technologies, today announced a partnership. Cognii will work with Cal State East Bay to develop a new learning and assessment experience, powered by Cognii’s Virtual Learning Assistant technology.

Winner of the 2016 EdTech Innovation of the Year Award from Mass Technology Leadership Council for its unique use of conversational AI and Natural Language Processing technologies in education, Cognii VLA provides automatic grading to students’ open-response answers along with qualitative feedback that guides them towards conceptual mastery. Compared to the multiple choice tests, open-response questions are considered pedagogically superior for measuring students’ critical thinking and problem solving skills, essential for 21st century jobs.

Students at Cal State East Bay will use the Cognii-powered interactive tutorials starting in summer as part of the online transfer orientation course. The interactive questions and tutorials will be developed collaboratively by Cognii team and the eLearning specialists from the university’s office of the Online Campus. Students will interact with the questions in a chatbot-style natural language conversation during the formative assessment stage. As students practice the tutorials, Cognii will generate rich learning analytics and proficiency measurements for the course leaders.

 

 

 

 

From DSC:
The recent pieces below made me once again reflect on the massive changes that are quickly approaching — and in some cases are already here — for a variety of nations throughout the world.

They caused me to reflect on:

  • What the potential ramifications for higher education might be regarding these changes that are just starting to take place in the workplace due to artificial intelligence (i.e., the increasing use of algorithms, machine learning, and deep learning, etc.), automation, & robotics?
  • The need for people to reinvent themselves quickly throughout their careers (if we can still call them careers)
  • How should we, as a nation, prepare for these massive changes so that there isn’t civil unrest due to soaring inequality and unemployment?

As found in the April 9th, 2017 edition of our local newspaper here:

When even our local newspaper is picking up on this trend, you know it is real and has some significance to it.

 

Then, as I was listening to the radio a day or two after seeing the above article, I heard of another related piece on NPR.  NPR is having a journalist travel across the country, trying to identify “robot-safe” jobs.  Here’s the feature on this from MarketPlace.org

 

 

What changes do institutions of traditional higher education
immediately need to begin planning for? Initiating?

What changes should be planned for and begin to be initiated
in the way(s) that we accredit new programs?

 

 

Keywords/ideas that come to my mind:

  • Change — to society, to people, to higher ed, to the workplace
  • Pace of technological change — no longer linear, but exponential
  • Career development
  • Staying relevant — as institutions, as individuals in the workplace
  • Reinventing ourselves over time — and having to do so quickly
  • Adapting, being nimble, willing to innovate — as institutions, as individuals
  • Game-changing environment
  • Lifelong learning — higher ed needs to put more emphasis on microlearning, heutagogy, and delivering constant/up-to-date streams of content and learning experiences. This could happen via the addition/use of smaller learning hubs, some even makeshift learning hubs that are taking place at locations that these institutions don’t even own…like your local Starbucks.
  • If we don’t get this right, there could be major civil unrest as inequality and unemployment soar
  • Traditional institutions of higher education have not been nearly as responsive to change as they have needed to be; this opens the door to alternatives. There’s a limited (and closing) window of time left to become more nimble and responsive before these alternatives majorly disrupt the current world of higher education.

 

 

 



Addendum from the corporate world (emphasis DSC):



 

From The Impact 2017 Conference:

The Role of HR in the Future of Work – A Town Hall

  • Josh Bersin, Principal and Founder, Bersin by Deloitte, Deloitte Consulting LLP
  • Nicola Vogel, Global Senior HR Director, Danfoss
  • Frank Møllerop, Chief Executive Officer, Questback
  • David Mallon, Head of Research, Bersin by Deloitte, Deloitte Consulting LLP

Massive changes spurred by new technologies such as artificial intelligence, mobile platforms, sensors and social collaboration have revolutionized the way we live, work and communicate – and the pace is only accelerating. Robots and cognitive technologies are making steady advances, particularly in jobs and tasks that follow set, standardized rules and logic. This reinforces a critical challenge for business and HR leaders—namely, the need to design, source, and manage the future of work.

In this Town Hall, we will discuss the role HR can play in leading the digital transformation that is shaping the future of work in organizations worldwide. We will explore the changes we see taking place in three areas:

  • Digital workforce: How can organizations drive new management practices, a culture of innovation and sharing, and a set of talent practices that facilitate a new network-based organization?
  • Digital workplace: How can organizations design a working environment that enables productivity; uses modern communication tools (such as Slack, Workplace by Facebook, Microsoft Teams, and many others); and promotes engagement, wellness, and a sense of purpose?
  • Digital HR: How can organizations change the HR function itself to operate in a digital way, use digital tools and apps to deliver solutions, and continuously experiment and innovate?
 

 

The Stanford Virtual Heart – Lucile Packard Children’s Hospital Stanford

Published on Mar 28, 2017
Pediatric cardiologists are using immersive virtual reality (VR) technology to explain complex congenital heart defects, which are some of the most difficult medical conditions to teach and understand.

 

 

 

 

From DSC:
Surgeons could also use this type of application to better explain — and help visualize — problems for their patients.

 

 

 

 

From DSC:
As our population gets older, providing the types of devices (as listed below) to employees would create WIN-WIN situations for all involved — employees, employers, and the aging parents or loved ones. Doing so could:

  • Reduce time away from work — i.e., less travel, less overnights, etc.
  • Reduce stress and ease the employees’ minds — i.e., have the peace of mind that one’s parent(s) is (are) doing ok
  • Allow some mobility around the apartment, home, or nursing home to see that everything is ok
  • Allow for some limited conversations with employees and their parents if the parents needed something

 

http://www.doublerobotics.com/

 

 


http://anybots.com/

 

http://www.mantarobot.com/

 

http://www.vgocom.com/

 

 

 

https://www.suitabletech.com/beam/

 

 

 

 

Looking to build the campus of tomorrow? 5 trends you should know — from ecampusnews.com by Laura Ascione
Today’s trends will bring about a new vision for the traditional college campus.

Excerpt:

“Innovations in physical space must be made to accommodate demands for accessibility, flexibility and affordability,” according to The State of Higher Education in 2017, a report from professional services firm Grant Thornton.

Changes in infrastructure are being driven by a handful of trends, including:

  • Digital technology is decoupling access to the classroom and information from any specific geographic location.
  • Learning is becoming more “modular,” credentialing specific competencies, such as certificates and badges,, rather than the model of four years to a degree via fixed-class schedules. This requires a less broad range of academic buildings on campus.
  • Students will engage with their coursework at their own time and pace, as they do in every other aspect of their lives.
  • Price pressure on colleges will create incentives for cost efficiencies, discouraging the fixed-cost commitment embodied in physical structures.
  • Deferred maintenance is a problem so large that it can’t be solved by most colleges within their available resources; the result may be reducing the physical plant footprint or just letting it deteriorate further.

These developments will prompt physical space transformation that will lead to a new kind of campus.

 

 


The State of Higher Education in 2017 — from grantthornton.com

 

Browse the report articles:

 

 

Innovative thinking will be vital to successfully moving into the future.

 

 

Retailers cut tens of thousands of jobs. Again. — from money.cnn.com by Paul R. La Monica
The dramatic reshaping of the American retail industry has, unfortunately, led to massive job losses in the sector.

Excerpt (emphasis DSC):

The federal government said Friday that retailers shed nearly 30,000 jobs in March. That follows a more than 30,000 decline in the number of retail jobs in the previous month.

So-called general merchandise stores are hurting the most.

That part of the sector, which includes struggling companies like Macy’s, Sears, and J.C. Penney, lost 35,000 jobs last month. Nearly 90,000 jobs have been eliminated since last October.

“There is no question that the Amazon effect is overwhelming,” said Scott Clemons, chief investment strategist of private banking for BBH. “There has been a shift in the way we buy things as opposed to a shift in the amount of money spent.”

To that end, Amazon just announced plans to hire 30,000 part-time workers.

 

From DSC:
One of the reasons that I’m posting this item is for those who say disruption isn’t real…it’s only a buzz word…

A second reason that I’m posting this item is because those of us working within higher education should take note of the changes in the world of retail and learn the lesson now before the “Next Amazon.com of Higher Education*” comes on the scene. Though this organization has yet to materialize, the pieces of its foundation are beginning to come together — such as the ingredients, trends, and developments that I’ve been tracking in my “Learning from the Living [Class] Room” vision.

This new organization will be highly disruptive to institutions of traditional higher education.

If you were in an influential position at Macy’s, Sears, and/or at J.C. Penney today, and you could travel back in time…what would you do?

We in higher education have the luxury of learning from what’s been happening in the retail business. Let’s be sure to learn our lesson.

 



 

* Effective today, what I used to call the “Forthcoming Walmart of Education — which has already been occurring to some degree with things such as MOOCs and collaborations/partnerships such as Georgia Institute of Technology, Udacity, and AT&T — I now call the “Next Amazon.com of Higher Education.”

Cost. Convenience. Selection. Offering a service on-demand (i.e., being quick, responsive, and available 24×7). <– These all are powerful forces.

 



 

P.S. Some will say you can’t possibly compare the worlds of retail and higher education — and that may be true as of 2017. However, if:

  • the costs of higher education keep going up and we continue to turn a deaf ear to the struggling families/students/adult learners/etc. out there
  • alternatives to traditional higher education continue to come on the landscape
  • the Federal Government continues to be more open to financially supporting such alternatives
  • technologies such as artificial intelligence, machine learning, deep learning continue to get better and more powerful — to the point that they can effectively deliver a personalized education (one that is likely to be fully online and that utilizes a team of specialists to create and deliver the learning experiences)
  • people lose their jobs to artificial intelligence, robotics, and automation and need to quickly reinvent themselves

…I can assure you that people will find other ways to make ends meet. The Next Amazon.com of Education will be just what they are looking for.

 



 

 

 
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