Technology as Part of the Culture for Legal Professionals -- a Q&A with Mary Grush and Daniel Christian

 


Technology as Part of the Culture for Legal Professionals A Q&A with Daniel Christian — from campustechnology.com by Mary Grush and Daniel Christian

Excerpt (emphasis DSC):

Mary Grush: Why should new technologies be part of a legal education?

Daniel Christian: I think it’s a critical point because our society, at least in the United States — and many other countries as well — is being faced with a dramatic influx of emerging technologies. Whether we are talking about artificial intelligence, blockchain, Bitcoin, chatbots, facial recognition, natural language processing, big data, the Internet of Things, advanced robotics — any of dozens of new technologies — this is the environment that we are increasingly living in, and being impacted by, day to day.

It is so important for our nation that legal professionals — lawyers, judges, attorney generals, state representatives, and legislators among them — be up to speed as much as possible on the technologies that surround us: What are the issues their clients and constituents face? It’s important that legal professionals regularly pulse check the relevant landscapes to be sure that they are aware of the technologies that are coming down the pike. To help facilitate this habit, technology should be part of the culture for those who choose a career in law. (And what better time to help people start to build that habit than within the law schools of our nation?)

 

There is a real need for the legal realm to catch up with some of these emerging technologies, because right now, there aren’t many options for people to pursue. If the lawyers, and the legislators, and the judges don’t get up to speed, the “wild wests” out there will continue until they do.

 


 

Digital workplaces are the future for the legal industry — from abovethelaw.com by James Lo
The speed of business is accelerating, and digital workplaces are answering the demand for a better way to work, by providing a single platform to manage content, people, and applications. 

Excerpt:

The consumerisation of enterprise technology has led to an increasing expectation from lawyers, clients, and business users alike that the legal technology they are using in the workplace for collaboration, knowledge management, transaction management, and more should be as useful, intuitive, and user-friendly as what they are already using at home on a day-to-day basis.

Digital workplaces are answering the demand for a better way to work, by providing a single platform to manage content, people, and applications. As law firms review their technology strategy for the next three to five years, there is an opportunity to create digital workplaces that will match how lawyers will want to work in the future. Within a digital workplace, a lawyer will have access to relevant data and content, collaborate with both clients and colleagues, share knowledge, and solve problems, all in real-time, from anywhere.

At the same time, clients are expecting firms to be using data, artificial intelligence and other technologies to predict outcomes, reduce costs, improve transparency and ultimately add value. 

 


A Financial Crisis — Student Loan Debt — from freedomdebtrelief.com by Micahel Micheletti; with thanks to Aimée Bennett (APR, Principal, Fagan Business Communications, Inc.) for this resource

Key findings

1)  Impact of student loan debt on stress, day-to-day life (college attendees/grads)

  • 67% of respondents said the cost of their college education has caused them to feel overwhelmed.
  • 47% said their college education cost has contributed to mental or emotional health issues (e.g., anxiety, depression).
  • 38% said the cost has caused them to lose sleep at night.
  • 49% said the cost of their college education has impacted their choice of where to live.
  • 42% said it impacted their choice of careers or jobs.

2)  Impact of student loan debt on finances (college attendees/grads)

  • 59% respondents said they can’t save any money because of the cost of their college education.
  • 45% said they can’t go on vacation because of college costs.
  • 32% said they are carrying credit card debt because of college costs.
  • 48% said they have been unable to pay off (or down), or have delayed paying off (or down), other types of debt because of the cost of college.
  • 47% have been unable to, or have delayed contributing to, saving for emergencies.
  • 43% believe their college education cost has impacted their retirement age.

3) Willing to make sacrifices to eliminate student loan debt (college attendees/grads)

  • 52% of respondents said they would take a job with a salary less than what they expected if the company paid off their student debt.
  • 27% said they would be willing to commit a maximum of five years to a company if they paid off their student loans; 28% said they would be willing to commit more than five years.

4) Impact of child’s student loan debt on parents

  • 20% of parents said their child’s college education cost has contributed to mental or emotional health issues (e.g., anxiety, depression) of their own.
  • 20% of parents said their child’s college education cost has caused them to lose sleep at night.
  • 40% of parents believe their child’s college education cost has impacted their retirement age; 41% said the cost has impacted their overall retirement plan.
  • 42% said they had given up saving for retirement; 42% gave up going on vacation.

 

Additional survey findings

1) Student loan debt reforms

  • 54% of students said they feel that student loan debt should be forgiven by the federal government.
  • 63% of students, and 52% of parents, said they would support expanding student loan forgiveness for those in public service (e.g., teachers, government employees, first responders, military service).
  • 54% of students, and 42% of parents, said they would support free or subsidized tuition for low-income households.
  • 53% of students, and 50% of parents, said they would support tax breaks for companies that offer student-loan repayment programs.

2) Expected length of time to pay off student loan debt

3) Lack of knowledge of loan terms, types – among both college attendees/grads and parents

 

Dallas County Community College District Students Receive “GreenLight”? Toward Ownership, Lifelong Access of Academic Records — from linkedin.com by Timothy Marshall; with thanks to Mike Mathews for this resource out on LinkedIn

Excerpt:

(DALLAS) — Gone are the days of a lengthy and sometimes costly process to request educational records for job or college applications. Through its investments in groundbreaking technology, DCCCD is allowing students unprecedented access to their educational transcripts. This places students in the unique position to maintain lifelong digital ownership of their complete academic credentials, with the flexibility to use those records to propel them toward academic and career success.

DCCCD is pleased to announce a new partnership with Dallas-based GreenLight Credentials, a new secure digital locker. With GreenLight, DCCCD students will have wide-ranging access to their academic records anytime, anyplace, by simply clicking a button.

 

A New Way Forward: CAEL Association Update (August 2019) –from evolllution.com by Marie Cini | President, CAEL
As the labor market continues to evolve, CAEL will play a critical role in establishing a collaborative ecosystem linking learners, employers and postsecondary institutions.

Excerpt:

I’m delighted to announce a new partnership between CAEL and The EvoLLLution to deliver timely information on the latest advances related to serving adult working learners. When you consider the rapidly changing nature of the work our members face, it’s hard to imagine a more aptly named organization to collaborate with!

This partnership will provide CAEL members with fresh thinking twice a month in the form of a brief digital newsletter. The focus will be on lifelong learning and transforming traditional structures to better meet the needs of today’s working learners in communities, across industries, inside all postsecondary institutions.

 

5 Years Since Starbucks Offered to Help Baristas Attend College, How Many Have Graduated? — from edsurge.com by Rebecca Koenig

Excerpts:

…nearly 3,000 Starbucks employees who have earned bachelor’s degrees online through the company-university partnership program.

 

The arrangement was possible logistically because Humberstone took her courses in business and environmental sustainability entirely online. And it was feasible financially because Starbucks and Arizona State University covered most of her tuition bill.

 

The future of work in America — from mckinsey.com by Jacques Bughin,  James Manyika. and Jonathan Woetzel | July 2019

Excerpts (emphasis DSC):

Local economies across the country have been on diverging trajectories for years, and ***they are entering the automation age from different starting points.*** Our view incorporates the current state of local labor markets as well as the jobs that could be lost and gained in the decade ahead.

 

 

The US labor market looks markedly different today than it did two decades ago. It has been reshaped by dramatic events like the Great Recession but also by a quieter ongoing evolution in the mix and location of jobs. In the decade ahead, the next wave of technology may accelerate the pace of change. Millions of jobs could be phased out even as new ones are created. More broadly, the day-to-day nature of work could change for nearly everyone as intelligent machines become fixtures in the American workplace.

The labor market could become even more polarized. Workers with a high school degree or less are four times as likely as those with a bachelor’s degree to be displaced by automation. Reflecting more limited access to education, Hispanic workers are most at risk of displacement, followed by African Americans. Jobs held by nearly 15 million workers ages 18–34 may be automated, so young people will need new career paths to gain an initial foothold in the working world. Roughly 11.5 million workers over age 50 could also be displaced and face the challenge of making late-career moves. The hollowing out of middle wage work could continue.

The future of work is not just about how many jobs could be lost and gained. Technology is altering the day-to-day mix of activities associated with more and more jobs over time. The occupational mix of the economy is changing, and the demand for skills is changing along with it. Employers will need to manage large-scale workforce transformations that could involve redefining business processes and workforce needs, retraining and moving some people into new roles, and creating programs for continuous learning. This could be an opportunity to upgrade jobs and make them more rewarding. The choices that employers make will ripple through the communities in which they operate.

 

The need for a next gen learning platform is quickly approaching us!
Either that, or colleges and universities better get FAR more
responsive/nimble, and focus FAR more on lifelong learning.
This is not a joke.

This is not just text on a web page.
This is a future that’s barreling
at us at amazingly fast speeds.
A new chapter is coming at us quickly.

 

 
 

Amazon pledges $700 million to teach its workers to code — from wired.com by Louise Matsakis

Excerpt:

Amazon announced Thursday that it will spend up to $700 million over the next six years retraining 100,000 of its US employees, mostly in technical skills like software engineering and IT support. Amazon is already one of the largest employers in the country, with almost 300,000 workers (and many more contractors) and it’s particularly hungry for more new talent. The company currently has more than 20,000 vacant US roles, over half of which are at its headquarters in Seattle. Meanwhile, the US economy is booming, and there are now more open jobs than there are unemployed people who can fill them, according to the Bureau of Labor Statistics.

 

Against that backdrop, Amazon’s jobs skills efforts provide some reassurance that—in theory at least—you could be retrained into a new role when the robots arrive.

 

From the announcement:

Based on a review of its workforce and analysis of U.S. hiring, Amazon’s fastest growing highly skilled jobs over the last five years include data mapping specialist, data scientist, solutions architect and business analyst, as well as logistics coordinator, process improvement manager and transportation specialist within our customer fulfillment network.

 

Also see:

  • Amazon to Invest $700M to Retrain 100,000 Workers for New Jobs — from pcmag.com by Michael Kan Icon
    ‘There is a greater need for technical skills in the workplace than ever before. Amazon is no exception,’ the company said. The goal is to ‘upskill’ one third of Amazon’s total work force by 2025 through free retraining programs.
 

Reflections on “Clay Shirky on Mega-Universities and Scale” [Christian]

Clay Shirky on Mega-Universities and Scale — from philonedtech.com by Clay Shirky
[This was a guest post by Clay Shirky that grew out of a conversation that Clay and Phil had about IPEDS enrollment data. Most of the graphs are provided by Phil.]

Excerpts:

Were half a dozen institutions to dominate the online learning landscape with no end to their expansion, or shift what Americans seek in a college degree, that would indeed be one of the greatest transformations in the history of American higher education. The available data, however, casts doubt on that idea.

Though much of the conversation around mega-universities is speculative, we already know what a mega-university actually looks like, one much larger than any university today. It looks like the University of Phoenix, or rather it looked like Phoenix at the beginning of this decade, when it had 470,000 students, the majority of whom took some or all of their classes online. Phoenix back then was six times the size of the next-largest school, Kaplan, with 78,000 students, and nearly five times the size of any university operating today.

From that high-water mark, Phoenix has lost an average of 40,000 students every year of this decade.

 

From DSC:
First of all, I greatly appreciate both Clay’s and Phil’s thought leadership and their respective contributions to education and learning through the years. I value their perspectives and their work.  Clay and Phil offer up a great article here — one worth your time to read.  

The article made me reflect on what I’ve been building upon and tracking for the last decade — a next generation ***PLATFORM*** that I believe will represent a powerful piece of a global learning ecosystem. I call this vision, “Learning from the Living [Class] Room.” Though the artificial intelligence-backed platform that I’m envisioning doesn’t yet fully exist — this new era and type of learning-based platform ARE coming. The emerging signs, technologies, trends — and “fingerprints”of it, if you will — are beginning to develop all over the place.

Such a platform will:

  • Be aimed at the lifelong learner.
  • Offer up major opportunities to stay relevant and up-to-date with one’s skills.
  • Offer access to the program offerings from many organizations — including the mega-universities, but also, from many other organizations that are not nearly as large as the mega-universities.
  • Be reliant upon human teachers, professors, trainers, subject matter experts, but will be backed up by powerful AI-based technologies/tools. For example, AI-based tools will pulse-check the open job descriptions and the needs of business and present the top ___ areas to go into (how long those areas/jobs last is anyone’s guess, given the exponential pace of technological change).

Below are some quotes that I want to comment on:

Not nothing, but not the kind of environment that will produce an educational Amazon either, especially since the top 30 actually shrank by 0.2% a year.

 

Instead of an “Amazon vs. the rest” dynamic, online education is turning into something much more widely adopted, where the biggest schools are simply the upper end of a continuum, not so different from their competitors, and not worth treating as members of a separate category.

 

Since the founding of William and Mary, the country’s second college, higher education in the U.S. hasn’t been a winner-take-all market, and it isn’t one today. We are not entering a world where the largest university operates at outsized scale, we’re leaving that world; 

 

From DSC:
I don’t see us leaving that world at all…but that’s not my main reflection here. Instead, I’m not focusing on how large the mega-universities will become. When I speak of a forthcoming Walmart of Education or Amazon of Education, what I have in mind is a platform…not one particular organization.

Consider that the vast majority of Amazon’s revenues come from products that other organizations produce. They are a platform, if you will. And in the world of platforms (i.e., software), it IS a winner take all market. 

Bill Gates reflects on this as well in this recent article from The Verge:

“In the software world, particularly for platforms, these are winner-take-all markets.

So it’s all about a forthcoming platform — or platforms. (It could be more than one platform. Consider Apple. Consider Microsoft. Consider Google. Consider Facebook.)

But then the question becomes…would a large amount of universities (and other types of organizations) be willing to offer up their courses on a platform? Well, consider what’s ALREADY happening with FutureLearn:

Finally…one more excerpt from Clay’s article:

Eventually the new ideas lose their power to shock, and end up being widely copied. Institutional transformation starts as heresy and ends as a section in the faculty handbook. 

From DSC:
This is a great point. Reminds me of this tweet from Fred Steube (and I added a piece about Western Telegraph):

 

Some things to reflect upon…for sure.

 

4 models to reinvent higher education for the 21st century — from edtechmagazine.com by Eli Zimmerman
To appeal to Gen Z students and employers, universities will adopt new ways to deliver academic materials, focusing on customizable courses and experiences outside of the classroom.

Excerpts:

  1. Platform facilitator:
    From online content to food orders, Generation Z has become accustomed to customizable consumption, and education may follow. Some universities may begin to offer a Netflix-style distribution of course materials, while others will be “content providers for those platforms, licensing courses, experiences, certificates and other services,” according to the report. Many university administrators are already considering the idea of building AI-enabled programs to distribute academic videos, according to a 2018 survey by Sonic Foundry’s Mediasite and University Business.
  2. Experiential curator
  3. Learning certifier
  4. Workforce integrator

 

Also see:

 

Meet Anthony Johnson: Teacher of the Year. Rebel ‘Mayor.’ High School Dropout. — from edsurge.com by Kristin Leong

Excerpt:

Anthony’s classroom is as much an invitation to his students to take ownership of their learning as it is a rebellion against the education system that failed him when he was a student. In his book, “High School Dropout to Teacher of the Year,” Anthony’s complicated relationship to education comes through as the fuel behind his work. In explaining his motivations behind reinventing classroom learning, he says that his focus as a teacher is to provide students with learning experiences that are “radically different” from the ones he remembers.

 

From the description of his book:

What makes Anthony Johnson a gem is not the fact that he is an African American male, but that he cultivates and fosters a learning environment unlike any other seen in this country.

 

 

What's the future of law?

Excerpts:

There’s no crystal ball for the legal industry, just as there’s none for life. That said, industry trends don’t arise out of the ether — they develop over time. These trends collectively form the basis for estimations about what the future of the legal industry will look like.

These industry insiders have studied the trends, and they lent us their insights into the future of law. Take a look:

 

#AI #legaloperations #legal #lawfirms #lawyers #lawschools #legaltech #disruption #paceofchange

From DSC:
In looking through these perspectives, one can often see the topics of emerging technologies, changing client expectations, and changing business models.

 

Addendum on 7/1/19:

What Does 2019 Hold for Legal AI? — from law.com by Emily Foges
What developments can we expect in the next year? Where and in what new ways will AI tools be deployed?

 Just as accountants no longer imagine life without excel, lawyers will soon be unable to imagine their day-to-day without AI.

Technology should be seen to work seamlessly in tandem with the lawyers, surfacing relevant and pertinent information which the lawyer then decides to act on.

 

 

‘Robots’ Are Not ‘Coming for Your Job’—Management Is — from gizmodo.com by Brian Merchant; with a special thanks going out to Keesa Johnson for her posting this out on LinkedIn

A robot is not ‘coming for’, or ‘stealing’ or ‘killing’ or ‘threatening’ to take away your job. Management is.

Excerpt (emphasis DSC):

At first glance, this might like a nitpicky semantic complaint, but I assure you it’s not—this phrasing helps, and has historically helped, mask the agency behind the *decision* to automate jobs. And this decision is not made by ‘robots,’ but management. It is a decision most often made with the intention of saving a company or institution money by reducing human labor costs (though it is also made in the interests of bolstering efficiency and improving operations and safety). It is a human decision that ultimately eliminates the job.

 

From DSC:
I’ve often said that if all the C-Suite cares about is maximizing profits — instead of thinking about their fellow humankind and society as a whole —  we’re in big trouble.

If the thinking goes, “Heh — it’s just business!” <– Again, then we’re in big trouble here.

Just because we can, should we? Many people should be reflecting upon this question…and not just members of the C-Suite.

 

 

 

Introduction: Leading the social enterprise—Reinvent with a human focus
2019 Global Human Capital Trends
— from deloitte.com by Volini?, Schwartz? ?, Roy?, Hauptmann, Van Durme, Denny, and Bersin

Excerpt (emphasis DSC):

Learning in the flow of life. The number-one trend for 2019 is the need for organizations to change the way people learn; 86 percent of respondents cited this as an important or very important issue. It’s not hard to understand why. Evolving work demands and skills requirements are creating an enormous demand for new skills and capabilities, while a tight labor market is making it challenging for organizations to hire people from outside. Within this context, we see three broader trends in how learning is evolving: It is becoming more integrated with work; it is becoming more personal; and it is shifting—slowly—toward lifelong models. Effective reinvention along these lines requires a culture that supports continuous learning, incentives that motivate people to take advantage of learning opportunities, and a focus on helping individuals identify and develop new, needed skills.

 

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