Reflections on “Inside Amazon’s artificial intelligence flywheel” [Levy]

Inside Amazon’s artificial intelligence flywheel — from wired.com by Steven Levy
How deep learning came to power Alexa, Amazon Web Services, and nearly every other division of the company.

Excerpt (emphasis DSC):

Amazon loves to use the word flywheel to describe how various parts of its massive business work as a single perpetual motion machine. It now has a powerful AI flywheel, where machine-learning innovations in one part of the company fuel the efforts of other teams, who in turn can build products or offer services to affect other groups, or even the company at large. Offering its machine-learning platforms to outsiders as a paid service makes the effort itself profitable—and in certain cases scoops up yet more data to level up the technology even more.

It took a lot of six-pagers to transform Amazon from a deep-learning wannabe into a formidable power. The results of this transformation can be seen throughout the company—including in a recommendations system that now runs on a totally new machine-learning infrastructure. Amazon is smarter in suggesting what you should read next, what items you should add to your shopping list, and what movie you might want to watch tonight. And this year Thirumalai started a new job, heading Amazon search, where he intends to use deep learning in every aspect of the service.

“If you asked me seven or eight years ago how big a force Amazon was in AI, I would have said, ‘They aren’t,’” says Pedro Domingos, a top computer science professor at the University of Washington. “But they have really come on aggressively. Now they are becoming a force.”

Maybe the force.

 

 

From DSC:
When will we begin to see more mainstream recommendation engines for learning-based materials? With the demand for people to reinvent themselves, such a next generation learning platform can’t come soon enough!

  • Turning over control to learners to create/enhance their own web-based learner profiles; and allowing people to say who can access their learning profiles.
  • AI-based recommendation engines to help people identify curated, effective digital playlists for what they want to learn about.
  • Voice-driven interfaces.
  • Matching employees to employers.
  • Matching one’s learning preferences (not styles) with the content being presented as one piece of a personalized learning experience.
  • From cradle to grave. Lifelong learning.
  • Multimedia-based, interactive content.
  • Asynchronously and synchronously connecting with others learning about the same content.
  • Online-based tutoring/assistance; remote assistance.
  • Reinvent. Staying relevant. Surviving.
  • Competency-based learning.

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

 

 

 

 

We’re about to embark on a period in American history where career reinvention will be critical, perhaps more so than it’s ever been before. In the next decade, as many as 50 million American workers—a third of the total—will need to change careers, according to McKinsey Global Institute. Automation, in the form of AI (artificial intelligence) and RPA (robotic process automation), is the primary driver. McKinsey observes: “There are few precedents in which societies have successfully retrained such large numbers of people.”

Bill Triant and Ryan Craig

 

 

 

Also relevant/see:

Online education’s expansion continues in higher ed with a focus on tech skills — from educationdive.com by James Paterson

Dive Brief:

  • Online learning continues to expand in higher ed with the addition of several online master’s degrees and a new for-profit college that offers a hybrid of vocational training and liberal arts curriculum online.
  • Inside Higher Ed reported the nonprofit learning provider edX is offering nine master’s degrees through five U.S. universities — the Georgia Institute of Technology, the University of Texas at Austin, Indiana University, Arizona State University and the University of California, San Diego. The programs include cybersecurity, data science, analytics, computer science and marketing, and they cost from around $10,000 to $22,000. Most offer stackable certificates, helping students who change their educational trajectory.
  • Former Harvard University Dean of Social Science Stephen Kosslyn, meanwhile, will open Foundry College in January. The for-profit, two-year program targets adult learners who want to upskill, and it includes training in soft skills such as critical thinking and problem solving. Students will pay about $1,000 per course, though the college is waiving tuition for its first cohort.

 

 

 

 

In the 2030 and beyond world, employers will no longer be a separate entity from the education establishment. Pressures from both the supply and demand side are so large that employers and learners will end up, by default, co-designing new learning experiences, where all learning counts.

 

OBJECTIVES FOR CONVENINGS

  • Identify the skills everyone will need to navigate the changing relationship between machine intelligence and people over the next 10-12 years.
  • Develop implications for work, workers, students, working learners, employers, and policymakers.
  • Identify a preliminary set of actions that need to be taken now to best prepare for the changing work + learn ecosystem.

Three key questions guided the discussions:

  1. What are the LEAST and MOST essential skills needed for the future?
  2. Where and how will tomorrow’s workers and learners acquire the skills they really need?
  3. Who is accountable for making sure individuals can thrive in this new economy?

This report summarizes the experts’ views on what skills will likely be needed to navigate the work + learn ecosystem over the next 10–15 years—and their suggested steps for better serving the nation’s future needs.

 

In a new world of work, driven especially by AI, institutionally-sanctioned curricula could give way to AI-personalized learning. This would drastically change the nature of existing social contracts between employers and employees, teachers and students, and governments and citizens. Traditional social contracts would need to be renegotiated or revamped entirely. In the process, institutional assessment and evaluation could well shift from top-down to new bottom-up tools and processes for developing capacities, valuing skills, and managing performance through new kinds of reputation or accomplishment scores.

 

In October 2017, Chris Wanstrath, CEO of Github, the foremost code-sharing and social networking resource for programmers today, made a bold statement: “The future of coding is no coding at all.” He believes that the writing of code will be automated in the near future, leaving humans to focus on “higher-level strategy and design of software.” Many of the experts at the convenings agreed. Even creating the AI systems of tomorrow, they asserted, will likely require less human coding than is needed today, with graphic interfaces turning AI programming into a drag-and-drop operation.

Digital fluency does not mean knowing coding languages. Experts at both convenings contended that effectively “befriending the machine” will be less about teaching people to code and more about being able to empathize with AIs and machines, understanding how they “see the world” and “think” and “make decisions.” Machines will create languages to talk to one another.

Here’s a list of many skills the experts do not expect to see much of—if at all—in the future:

  • Coding. Systems will be self-programming.
  • Building AI systems. Graphic interfaces will turn AI programming into drag-and-drop operations.
  • Calendaring, scheduling, and organizing. There won’t be need for email triage.
  • Planning and even decision-making. AI assistants will pick this up.
  • Creating more personalized curricula. Learners may design more of their own personalized learning adventure.
  • Writing and reviewing resumes. Digital portfolios, personal branding, and performance reputation will replace resumes.
  • Language translation and localization. This will happen in real time using translator apps.
  • Legal research and writing. Many of our legal systems will be automated.
  • Validation skills. Machines will check people’s work to validate their skills.
  • Driving. Driverless vehicles will replace the need to learn how to drive.

Here’s a list of the most essential skills needed for the future:

  • Quantitative and algorithmic thinking.  
  • Managing reputation.  
  • Storytelling and interpretive skills.  
  • First principles thinking.  
  • Communicating with machines as machines.  
  • Augmenting high-skilled physical tasks with AI.
  • Optimization and debugging frame of mind.
  • Creativity and growth mindset.
  • Adaptability.
  • Emotional intelligence.
  • Truth seeking.
  • Cybersecurity.

 

The rise of machine intelligence is just one of the many powerful social, technological, economic, environmental, and political forces that are rapidly and disruptively changing the way everyone will work and learn in the future. Because this largely tech-driven force is so interconnected with other drivers of change, it is nearly impossible to understand the impact of intelligent agents on how we will work and learn without also imagining the ways in which these new tools will reshape how we live.

 

 

 

What will be important in the learn and work ecosystem in 2030? How do we prepare? — from evolllution.com by Holly Zanville | Senior Advisor for Credentialing and Workforce Development, Lumina Foundation

Excerpt:

These seven suggested actions—common to all scenarios—especially resonated with Lumina:

  1. Focus on learning: All learners will need a range of competencies and skills, most critically: learning how to learn; having a foundation in math, science, IT and cross-disciplines; and developing the behaviors of grit, empathy and effective communication.
  2. Prepare all “systems”: Schools will continue to be important places to teach competencies and skills. Parents will be important teachers for children. Workplaces will also be important places for learning, and many learners will need instruction on how to work effectively as part of human/machine teams.
  3. Integrate education and work: Education systems will need to be integrated with work in an education/work ecosystem. To enable movement within the ecosystem, credentials will be useful, but only if they are transparent and portable. The competencies and skills that stand behind credentials will need to be identifiable, using a common language to enable (a) credential providers to educate/train for an integrated education/work system; (b) employers to hire people and upgrade their skills; and (c) governments (federal/state/local) to incentivize and regulate programs and policies that support the education/work system.
  4. Assess learning: Assessing competencies and skills acquired in multiple settings and modes (including artificial reality and virtual reality tools), will be essential. AI will enable powerful new assessment tools to collect and analyze data about what humans know and can do.
  5. Build fair, moral AI: There will be a high priority on ensuring that AI has built-in checks and balances that reflect moral values and honor different cultural perspectives.
  6. Prepare for human/machine futures: Machines will join humans in homes, schools and workplaces. Machines will likely be viewed as citizens with rights. Humans must prepare for side-by-side “relationships” with machines, especially in situations in which machines will be managing aspects of education, work and life formerly managed by humans. Major questions will also arise about the ownership of AI structures—what ownership looks like, and who profits from ubiquitous AI structures.
  7. Build networks for readiness/innovation: Open and innovative partnerships will be needed for whatever future scenarios emerge. In a data-rich world, we won’t solve problems alone; networks, partnerships and communities will be key.

 

 

Also see:

 

 

Three shifts as big as print to digital — from gettingsmart.com by Tom Vander Ark

Excerpts (emphasis DSC):

We just lived through the biggest shift in learning since the printing press—a 25-year shift from print to digital. While it extended access and options to billions, it didn’t prove as transformational as many of us expected. It did, however, set the stage for three shifts that will change what and how people learn.

  1. Basic to broader aims.
  2. Passive to active learning.
  3. Time to demonstrated learning.

 

 

 

10 jobs that are safe in an AI world — from linkedin.com by Kai-Fu Lee

Excerpts:

Teaching
AI will be a great tool for teachers and educational institutions, as it will help educators figure out how to personalize curriculum based on each student’s competence, progress, aptitude, and temperament. However, teaching will still need to be oriented around helping students figure out their interests, teaching students to learn independently, and providing one-on-one mentorship. These are tasks that can only be done by a human teacher. As such, there will still be a great need for human educators in the future.

Criminal defense law
Top lawyers will have nothing to worry about when it comes to job displacement. reasoning across domains, winning the trust of clients, applying years of experience in the courtroom, and having the ability to persuade a jury are all examples of the cognitive complexities, strategies, and modes of human interaction that are beyond the capabilities of AI. However, a lot of paralegal and preparatory work like document review, analysis, creating contracts, handling small cases, packing cases, and coming up with recommendations can be done much better and more efficiently with AI. The costs of law make it worthwhile for AI companies to go after AI paralegals and AI junior lawyers, but not top lawyers.

 

From DSC:
In terms of teaching, I agree that while #AI will help personalize learning, there will still be a great need for human teachers, professors, and trainers. I also agree w/ my boss (and with some of the author’s viewpoints here, but not all) that many kinds of legal work will still need the human touch & thought processes. I diverge from his thinking in terms of scope — the need for human lawyers will go far beyond just lawyers involved in crim law.

 

Also see:

15 business applications for artificial intelligence and machine learning — from forbes.com

Excerpt:

Fifteen members of Forbes Technology Council discuss some of the latest applications they’ve found for AI/ML at their companies. Here’s what they had to say…

 

 

 

What does the Top Tools for Learning 2018 list tell us about the future direction of L&D? — from modernworkplacelearning.com by Jane Hart

Excerpt:

But for me 3 key things jump out:

  1. More and more people are learning for themselves – in whatever way that suits them best – whether it is finding resources or online courses on the Web or interacting with their professional network. And they do all this for a variety of reasons: to solve problems, self-improve and prepare themselves for the future, etc.
  2. Learning at work is becoming more personal and continuous in that it is a key part of many professional’s working day. And what’s more people are not only organising their own learning activities, they are also indeed managing their own development too – either with (informal) digital notebooks, or with (formal) personal learning platforms.
  3. But it is in team collaboration where most of their daily learning takes place, and many now recognise and value the social collaboration platforms that underpin their daily interactions with colleagues as part of their daily work.

In other words, many people now see workplace learning as not just something that happens irregularly in corporate training, but as a continuous and on demand activity.

 


From DSC:
Reminds me of tapping into — and contributing towards — streams of content. All the time. Continuous, lifelong learning.

 

 


 

 

 

Why giving kids a roadmap to their brain can make learning easier — from edsurge.com by Megan Nellis

Excerpts:

Learning, Down to a Science
Metacognition. Neuroplasticity. Retrieval Practice. Amygdala. These aren’t the normal words you’d expect to hear in a 15-year-old rural South African’s vocabulary. Here, though, it’s common talk. And why shouldn’t it be? Over the years, we’ve found youth are innately hungry to learn about the inner workings of their mind—where, why and how learning, thinking and decision-making happens. So, we teach them cognitive science.

Over the next three years, we teach students about the software and hardware of the brain. From Carol Dweck’s online Brainology curriculum, they learn about growth mindset, memory and mnemonics, the neural infrastructure of the brain. They learn how stress impacts learning and about neuroplasticity—or how the brain learns. From David Eagleman and Dan Siegel, they learn about the changing landscape of the adolescent brain and how novelty, emotionality and peer relationships aid in learning.

Pulling from books such as Make It Stick and How We Learn, we pointedly teach students about the science behind retrieval practice, metacognition and other strategies. We expressly use them in our classes so students see and experience the direct impact, and we also dedicate a whole class in our program for students to practice applying these strategies toward their own academic learning from school.

 

 

 

3 trends shaping the future world of work — from hrtechnologist.com by Becky Frankiewicz, President of Manpower Group North America

Excerpt:

In a world of constant change, continuity has given way to adaptability. It’s no secret the world of work has changed. Yet today it’s changing faster than ever before.

The impact of technology means new skills and new roles are emerging as fast as others become extinct.

My career path is a case in point. When I entered high school, I intended to follow a linear career path similar to generations before me. Pick a discipline, get a degree, commit to it, retire. Now in my fourth career, that’s not how it worked out, and I’m glad. In fact, the only true constant I’ve had is constant learning. Because success in the future won’t be defined by performance, but by potential and the ability to learn, apply and adapt.

 

From Jobs for Life to Skills for Life
Each day we see firsthand technology’s impact on jobs. 65% of the jobs my three daughters will do don’t even exist yet. Employability is less about what you already know and more about your capacity to learn. It requires a new mindset for us to develop a workforce with the right skillsets, and for individuals seeking to advance their careers. We need to be ready to help upskill and reskill people for new jobs and new roles. 

 

 

 

Multitasking is actually kind of a problem — for kids and adults — from washingtonpost.com by Hayley Tsukayama

Excerpt:

Multitasking is a problem in a couple of ways, Robb said, citing recent neuroscience research on the practice. “Many people think multitasking does not hamper your ability to get things done,” he said. “But multitasking can decrease your ability to get things done well, because you have to reorient. That causes a certain level of cognitive fatigue, which can slow the rate of work.”

 

But Michael Robb, the group’s director of research, said multitasking should no longer be seen as “some desirable trait that makes you the best 21st-century worker.”

 

 

 

 

NEW: The Top Tools for Learning 2018 [Jane Hart]

The Top Tools for Learning 2018 from the 12th Annual Digital Learning Tools Survey -- by Jane Hart

 

The above was from Jane’s posting 10 Trends for Digital Learning in 2018 — from modernworkplacelearning.com by Jane Hart

Excerpt:

[On 9/24/18],  I released the Top Tools for Learning 2018 , which I compiled from the results of the 12th Annual Digital Learning Tools Survey.

I have also categorised the tools into 30 different areas, and produced 3 sub-lists that provide some context to how the tools are being used:

  • Top 100 Tools for Personal & Professional Learning 2018 (PPL100): the digital tools used by individuals for their own self-improvement, learning and development – both inside and outside the workplace.
  • Top 100 Tools for Workplace Learning (WPL100): the digital tools used to design, deliver, enable and/or support learning in the workplace.
  • Top 100 Tools for Education (EDU100): the digital tools used by educators and students in schools, colleges, universities, adult education etc.

 

3 – Web courses are increasing in popularity.
Although Coursera is still the most popular web course platform, there are, in fact, now 12 web course platforms on the list. New additions this year include Udacity and Highbrow (the latter provides daily micro-lessons). It is clear that people like these platforms because they can chose what they want to study as well as how they want to study, ie. they can dip in and out if they want to and no-one is going to tell them off – which is unlike most corporate online courses which have a prescribed path through them and their use is heavily monitored.

 

 

5 – Learning at work is becoming personal and continuous.
The most significant feature of the list this year is the huge leap up the list that Degreed has made – up 86 places to 47th place – the biggest increase by any tool this year. Degreed is a lifelong learning platform and provides the opportunity for individuals to own their expertise and development through a continuous learning approach. And, interestingly, Degreed appears both on the PPL100 (at  30) and WPL100 (at 52). This suggests that some organisations are beginning to see the importance of personal, continuous learning at work. Indeed, another platform that underpins this, has also moved up the list significantly this year, too. Anders Pink is a smart curation platform available for both individuals and teams which delivers daily curated resources on specified topics. Non-traditional learning platforms are therefore coming to the forefront, as the next point further shows.

 

 

From DSC:
Perhaps some foreshadowing of the presence of a powerful, online-based, next generation learning platform…?

 

 

 

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