Demystifying Artificial Intelligence (AI) — from legalsolutions.thomsonreuters.com
A legal professional’s 7-step guide through the noise

Excerpt:

AI IS NOT ONE THING
AI is not a single technology. Really, it’s a number of different technologies applied in different functions through various applications.

Some examples include:
Natural language processing (NLP), which is behind many AI applications in the legal industry whose work product is, as we know, text-heavy by nature. NLP is used to translate plain-English search terms into legal searches on research platforms such as Thomson Reuters Westlaw, and also to analyze language in documents to make sense of them for ediscovery or due diligence reviews.

Logical AI/inferencing is employed to build decision trees in systems such as TurboTax®. This guides users through questionnaires resulting in legal answers or drafts of legal documents. Human expertise is built into the logical structure of these systems.

This only scratches the surface of the capabilities of AI. All of the functions and technologies identified below are starting to be used in the legal space, sometimes in combination with one another.

Technologies

  • Logical AI/Inferencing
  • Machine Learning
  • Natural Language Processing (NLP)
  • Robotics
  • Speech
  • Vision

Functions

  • Expertise Automation
  • Image Recognition & Classification
  • Question Answering
  • Robotics
  • Speech (Speech to Text, Text to Speech)
  • Text Analytics (Extraction, Classification)
  • Text Generation
  • Translation

 

 

The meaning of artificial intelligence for legal researchers — from legalsolutions.thomsonreuters.com

Excerpt:

Many legal professionals currently use artificial intelligence (AI) in their work, although they may not always realize it. Even among the most tech-savvy attorneys, questions remain as to what AI means for the legal profession today – and in the future.

Three of the most common questions include:

  • What is the definition of AI and how does it differ from other types of technology?
  • How will advances in AI change the way legal professionals work in the future?

And, perhaps most importantly:

  • How do you know when AI technology can be trusted in the legal space?

In this post, Thomson Reuters Westlaw shares answers to these questions based on the perspectives of our experienced attorney-editors and technology experts.

 

 


While the following isn’t necessarily related to AI, it is related to legal education and may be helpful to those who will be trying to pass the Bar Exam:


 

You Can Beat The Bar Exam. Here’s How. — from nationaljurist.com by Maggy Mahalick

Excerpt:

Use All Your Resources
You are not the first person to study for this exam. You are not in this alone. You don’t have to reinvent the wheel for everything. Save yourself time and energy by using resources that are already out there for you.

The National Conference of Bar Examiners (“NCBE”) has countless free and paid resources on their website alone. They provide a sample of past Multistate Essay Exam (“MEE”) questions, along with the analyses of the correct answers. They also provide a limited number of sample multiple-choice Multistate Bar Exam (“MBE”) questions with the correct answer choices for free. They provide more questions with answer explanations for a fee.

You can also sign up for a bar prep program that uses past retired questions from previous bar exams. The NCBE licenses these questions out to some companies to use instead of simulated questions. Real questions will give you an idea of what the exam will look and feel like.

If you like using flashcards but don’t have the time or patience to make your own, there are several websites that provide online flashcards for you as well as websites that allow you to make your own deck online. For example, AdaptiBar has a set of online flashcards that you can add your own notes to.

 

 

 

 

Europe divided over robot ‘personhood’ — from politico.eu by Janosch Delcker

Excerpt:

BERLIN — Think lawsuits involving humans are tricky? Try taking an intelligent robot to court.

While autonomous robots with humanlike, all-encompassing capabilities are still decades away, European lawmakers, legal experts and manufacturers are already locked in a high-stakes debate about their legal status: whether it’s these machines or human beings who should bear ultimate responsibility for their actions.

The battle goes back to a paragraph of text, buried deep in a European Parliament report from early 2017, which suggests that self-learning robots could be granted “electronic personalities.” Such a status could allow robots to be insured individually and be held liable for damages if they go rogue and start hurting people or damaging property.

Those pushing for such a legal change, including some manufacturers and their affiliates, say the proposal is common sense. Legal personhood would not make robots virtual people who can get married and benefit from human rights, they say; it would merely put them on par with corporations, which already have status as “legal persons,” and are treated as such by courts around the world.

 

 

Experience Virtual Reality on the web with Chrome — from blog.google

Excerpt:

Virtual reality (VR) lets you tour the Turkish palace featured in “Die Another Day,” learn about life in a Syrian refugee camp firsthand, and walk through your dream home right from your living room. With the latest version of Chrome, we’re bringing VR to the web—making it as easy to step inside Air Force One as it is to access your favorite webpage.

For a fully immersive experience, use Chrome with your Daydream-ready phone and Daydream View—just browse to a VR experience you want to view, choose to enter VR, and put the phone in your Daydream View headset. If you don’t have a headset you can view VR content on any phone or desktop computer and interact using your finger or mouse.

You can already try out some great VR-enabled sites, with more coming soon. For example, explore the intersection of humans, nature and technology in the interactive documentary Bear 71. Questioning how we see the world through the lens of technology, this story blurs the lines between the wild world and the wired one.

 

 

Learn A New Language With Your Mobile Using MondlyAR — from vrfocus.com by
Start learn a new language today on your Android device.

Excerpt:

MondlyAR features an avatar “teacher” who brings virtual objects – planets, animals, musical instruments and more – into the room as teaching tools, engages the user in conversations and gives instant feedback on pronunciation thanks to chatbot technology. By incorporating these lifelike elements in the lessons, students are more likely to understand, process, and retain what they are taught.

Users will have seven languages to chose from, American English, British English, French, Spanish, Italian, Portuguese, and German with the studio expecting to be able to offer no less than 30 languages in AR by the next update in August 2018.

 

 

Augmented Reality takes 3-D printing to next level — from rtoz.org

Excerpt:

Cornell researchers are taking 3-D printing and 3-D modeling to a new level by using augmented reality (AR) to allow designers to design in physical space while a robotic arm rapidly prints the work. To use the Robotic Modeling Assistant (RoMA), a designer wears an AR headset with hand controllers. As soon as a design feature is completed, the robotic arm prints the new feature.

 

 

 

The Legal Hazards of Virtual Reality and Augmented Reality Apps — from by Tam Harbert
Liability and intellectual property issues are just two areas developers need to know about

Excerpt:

As virtual- and augmented-reality technologies mature, legal questions are emerging that could trip up VR and AR developers. One of the first lawyers to explore these questions is Robyn Chatwood, of the international law firm Dentons. “VR and AR are areas where the law is just not keeping up with [technology] developments,” she says. IEEE Spectrum contributing editor Tam Harbert talked with Chatwood about the legal challenges.

 

 

Why VR has a bright future in the elearning world — elearninglearning.com by Origin Learning

Excerpt:

The Benefits of Using Virtual Reality in eLearning

  • It offers a visual approach – According to numerous studies, people retain what they have read better when they are able to see it or experience it somehow. VR in eLearning makes this possible and creates a completely new visual experience to improve learners’ retention capacity and their understanding of the material.
  • It lowers the risk factor – VR in eLearning can simulate dangerous and risky situations in an environment that is controllable, so that it removes the risk factor usually associated with such situations. This lets learners alleviate their fear of making a mistake.
  • It facilitates complex data – Like the visual approach, when learners can really experience complex situations, they are more likely to handle them with ease. VR simplifies the complexity of those situations, allowing learners to actually experience everything themselves, rather than just reading about it.
  • It offers remote access – VR in eLearning doesn’t require an actual classroom so that learning can be conducted remotely, which can help you save a lot of time and money that would normally have to be spent on planning a complete learning program.
  • It provides real-life scenarios – As mentioned, one of the greatest things about VR in the context of eLearning is that it allows learners to really immerse themselves in various virtual scenarios. For instance, if the learning program involves some real situation that a certain business has faced before, an employee will be able to handle such a situation more efficiently after experiencing it virtually.
  • It is fun and innovative – People love to try out new things. VR offers a completely innovative and interactive approach to learning and makes learning become an entertaining, rather than an everyday dull process.

 

5 reasons to use augmented reality in education — from kitaboo.com

Excerpt:

[AR] is making it possible to add a layer of enhanced reality to a context-sensitive virtual world. This gives educators and trainers numerous possibilities to enhance the learning experience, making it lively, significant and circumstantial to the learner.

According to the investment company, Goldman Sachs, Augmented Reality “has the potential to become a standard tool in education and could revolutionize the way in which students are taught, for both the K-12 segment and higher education.” The company further projects that by 2025, there would be 15 million users of educational AR worldwide, representing a $700 million market.

Let’s have a look at 5 main reasons to use Augmented Reality in education.

 

 

 

The Difference Between Virtual Reality, Augmented Reality And Mixed Reality — from forbes.com

 

 

 

 

 

College of Law Announces the Launch of the Nation’s First Live Online J.D. Program — from law.syr.edu

Excerpt:

The American Bar Association has granted the Syracuse University College of Law a variance to offer a fully interactive online juris doctor program. The online J.D. program will be the first in the nation to combine real-time and self-paced online classes, on-campus residential classes, and experiential learning opportunities.


The online J.D. was subject to intense scrutiny and review by legal education experts before the College was granted the variance. Students in the online program will be taught by College of Law faculty, will be held to the same high admission and academic standards as students in the College’s residential program, and will take all courses required by its residential J.D. program.

 

Also see:

 

 

“The JD degree is usually required to practice law in the United States. It is considered the first degree in law. The JD degree is offered by American Bar Association (ABA)-approved law schools, by law schools that are not ABA-approved, and by many Canadian law schools.”

(source)

 

From DSC:
The American Bar Association is finally starting to grant more variances that involve online-based education (or in their terms, “distance education”). I’m sure that they have been facing increasingly intense pressure from a variety of law schools over the last decade or more. It’s good to see the ABA grant these types of variances, as it won’t be long now before online-based learning is as much a part of the offerings from a variety of law schools as it is for institutions offering traditional undergraduate and graduate degrees.

 

 

 

2018 TECH TRENDS REPORT — from the Future Today Institute
Emerging technology trends that will influence business, government, education, media and society in the coming year.

Description:

The Future Today Institute’s 11th annual Tech Trends Report identifies 235 tantalizing advancements in emerging technologies—artificial intelligence, biotech, autonomous robots, green energy and space travel—that will begin to enter the mainstream and fundamentally disrupt business, geopolitics and everyday life around the world. Our annual report has garnered more than six million cumulative views, and this edition is our largest to date.

Helping organizations see change early and calculate the impact of new trends is why we publish our annual Emerging Tech Trends Report, which focuses on mid- to late-stage emerging technologies that are on a growth trajectory.

In this edition of the FTI Tech Trends Report, we’ve included several new features and sections:

  • a list and map of the world’s smartest cities
  • a calendar of events that will shape technology this year
  • detailed near-future scenarios for several of the technologies
  • a new framework to help organizations decide when to take action on trends
  • an interactive table of contents, which will allow you to more easily navigate the report from the bookmarks bar in your PDF reader

 


 

01 How does this trend impact our industry and all of its parts?
02 How might global events — politics, climate change, economic shifts – impact this trend, and as a result, our organization?
03 What are the second, third, fourth, and fifth-order implications of this trend as it evolves, both in our organization and our industry?
04 What are the consequences if our organization fails to take action on this trend?
05 Does this trend signal emerging disruption to our traditional business practices and cherished beliefs?
06 Does this trend indicate a future disruption to the established roles and responsibilities within our organization? If so, how do we reverse-engineer that disruption and deal with it in the present day?
07 How are the organizations in adjacent spaces addressing this trend? What can we learn from their failures and best practices?
08 How will the wants, needs and expectations of our consumers/ constituents change as a result of this trend?
09 Where does this trend create potential new partners or collaborators for us?
10 How does this trend inspire us to think about the future of our organization?

 


 

 

With great tech success, comes even greater responsibility — from techcrunch.com by Ron Miller

Excerpts:

As we watch major tech platforms evolve over time, it’s clear that companies like Facebook, Apple, Google and Amazon (among others) have created businesses that are having a huge impact on humanity — sometimes positive and other times not so much.

That suggests that these platforms have to understand how people are using them and when they are trying to manipulate them or use them for nefarious purposes — or the companies themselves are. We can apply that same responsibility filter to individual technologies like artificial intelligence and indeed any advanced technologies and the impact they could possibly have on society over time.

We can be sure that Twitter’s creators never imagined a world where bots would be launched to influence an election when they created the company more than a decade ago. Over time though, it becomes crystal clear that Twitter, and indeed all large platforms, can be used for a variety of motivations, and the platforms have to react when they think there are certain parties who are using their networks to manipulate parts of the populace.

 

 

But it’s up to the companies who are developing the tech to recognize the responsibility that comes with great economic success or simply the impact of whatever they are creating could have on society.

 

 

 

 

Why the Public Overlooks and Undervalues Tech’s Power — from morningconsult.com by Joanna Piacenza
Some experts say the tech industry is rapidly nearing a day of reckoning

Excerpts:

  • 5% picked tech when asked which industry had the most power and influence, well behind the U.S. government, Wall Street and Hollywood.
  • Respondents were much more likely to say sexual harassment was a major issue in Hollywood (49%) and government (35%) than in Silicon Valley (17%).

It is difficult for Americans to escape the technology industry’s influence in everyday life. Facebook Inc. reports that more than 184 million people in the United States log on to the social network daily, or roughly 56 percent of the population. According to the Pew Research Center, nearly three-quarters (73 percent) of all Americans and 94 percent of Americans ages 18-24 use YouTube. Amazon.com Inc.’s market value is now nearly three times that of Walmart Inc.

But when asked which geographic center holds the most power and influence in America, respondents in a recent Morning Consult survey ranked the tech industry in Silicon Valley far behind politics and government in Washington, finance on Wall Street and the entertainment industry in Hollywood.

 

 

 

 

Virtual reality technology enters a Chinese courtroom — from supchina.com by Jiayun Feng

Excerpt:

The introduction of VR technology is part of a “courtroom evidence visualization system” developed by the local court. The system also includes a newly developed computer program that allows lawyers to present evidence with higher quality and efficiency, which will replace a traditional PowerPoint slideshow.

It is reported that the system will soon be implemented in courtrooms across the city of Beijing.

 

 

 

Watch Waymo’s Virtual-Reality View of the World — from spectrum.ieee.org by Philip Ross

From DSC:
This is mind blowing. Now I see why Nvidia’s products/services are so valuable.

 

 

Along these same lines, also see this clip and/or this article entitled, This is why AR and Autonomous Driving are the Future of Cars:

 

 

 

The Legal Hazards of Virtual Reality and Augmented Reality Apps — from spectrum.ieee.org by Tam Harbert
Liability and intellectual property issues are just two areas developers need to know about

Excerpt:

As virtual- and augmented-reality technologies mature, legal questions are emerging that could trip up VR and AR developers. One of the first lawyers to explore these questions is Robyn Chatwood, of the international law firm Dentons. “VR and AR are areas where the law is just not keeping up with [technology] developments,” she says. IEEE Spectrum contributing editor Tam Harbert talked with Chatwood about the legal challenges.

 

 

 

This VR Tool Could Make Kids A Lot Less Scared Of Medical Procedures — from fastcompany.com by Daniel Terdiman
The new app creates a personalized, explorable 3D model of a kid’s own body that makes it much easier for them to understand what’s going on inside.

Excerpt:

A new virtual reality app that’s designed to help kids suffering from conditions like Crohn’s disease understand their maladies immerses those children in a cartoon-like virtual reality tour through their body.

Called HealthVoyager, the tool, a collaboration between Boston Children’s Hospital and the health-tech company Klick Health, is being launched today at an event featuring former First Lady Michelle Obama.

A lot of kids are confused by doctors’ intricate explanations of complex procedures like a colonoscopy, and they, and their families, can feel much more engaged, and satisfied, if they really understand what’s going on. But that’s been hard to do in a way that really works and doesn’t get bogged down with a lot of meaningless jargon.

 

 

Augmented Reality in Education — from invisible.toys

 

Star Chart -- AR and astronomy

 

 

The state of virtual reality — from furthermore.equinox.com by Rachael Schultz
How the latest advancements are optimizing performance, recovery, and injury prevention

Excerpt:

Virtual reality is increasingly used to enhance everything from museum exhibits to fitness classes. Elite athletes are using VR goggles to refine their skills, sports rehabilitation clinics are incorporating it into recovery regimes, and others are using it to improve focus and memory.

Here, some of the most exciting things happening with virtual reality, as well as what’s to come.

 

 

Augmented Reality takes 3-D printing to next level — from rtoz.org

Excerpt:

Cornell researchers are taking 3-D printing and 3-D modeling to a new level by using augmented reality (AR) to allow designers to design in physical space while a robotic arm rapidly prints the work. To use the Robotic Modeling Assistant (RoMA), a designer wears an AR headset with hand controllers. As soon as a design feature is completed, the robotic arm prints the new feature.

 

 

 

From DSC:
How might the types of technologies being developed and used by Kazendi’s Holomeeting be used for building/enhancing learning spaces?

 

 

 

 

AR and Blockchain: A Match Made in The AR Cloud — from medium.com by Ori Inbar

Excerpt:

In my introduction to the AR Cloud I argued that in order to reach mass adoption, AR experiences need to persist in the real world across space, time, and devices.

To achieve that, we will need a persistent realtime spatial map of the world that enables sharing and collaboration of AR Experiences among many users.

And according to AR industry insiders, it’s poised to become:

“the most important software infrastructure in computing”

aka: The AR Cloud.

 

 

 

 

Tech companies should stop pretending AI won’t destroy jobs — from technologyreview.com / MIT Technology Review by Kai-Fu Lee
No matter what anyone tells you, we’re not ready for the massive societal upheavals on the way.

Excerpt (emphasis DSC):

The rise of China as an AI superpower isn’t a big deal just for China. The competition between the US and China has sparked intense advances in AI that will be impossible to stop anywhere. The change will be massive, and not all of it good. Inequality will widen. As my Uber driver in Cambridge has already intuited, AI will displace a large number of jobs, which will cause social discontent. Consider the progress of Google DeepMind’s AlphaGo software, which beat the best human players of the board game Go in early 2016. It was subsequently bested by AlphaGo Zero, introduced in 2017, which learned by playing games against itself and within 40 days was superior to all the earlier versions. Now imagine those improvements transferring to areas like customer service, telemarketing, assembly lines, reception desks, truck driving, and other routine blue-collar and white-­collar work. It will soon be obvious that half of our job tasks can be done better at almost no cost by AI and robots. This will be the fastest transition humankind has experienced, and we’re not ready for it.

And finally, there are those who deny that AI has any downside at all—which is the position taken by many of the largest AI companies. It’s unfortunate that AI experts aren’t trying to solve the problem. What’s worse, and unbelievably selfish, is that they actually refuse to acknowledge the problem exists in the first place.

These changes are coming, and we need to tell the truth and the whole truth. We need to find the jobs that AI can’t do and train people to do them. We need to reinvent education. These will be the best of times and the worst of times. If we act rationally and quickly, we can bask in what’s best rather than wallow in what’s worst.

 

From DSC:
If a business has a choice between hiring a human being or having the job done by a piece of software and/or by a robot, which do you think they’ll go with? My guess? It’s all about the money — whichever/whomever will be less expensive will get the job.

However, that way of thinking may cause enormous social unrest if the software and robots leave human beings in the (job search) dust. Do we, as a society, win with this way of thinking? To me, it’s capitalism gone astray. We aren’t caring enough for our fellow members of the human race, people who have to put bread and butter on their tables. People who have to support their families. People who want to make solid contributions to society and/or to pursue their vocation/callings — to have/find purpose in their lives.

 

Others think we’ll be saved by a universal basic income. “Take the extra money made by AI and distribute it to the people who lost their jobs,” they say. “This additional income will help people find their new path, and replace other types of social welfare.” But UBI doesn’t address people’s loss of dignity or meet their need to feel useful. It’s just a convenient way for a beneficiary of the AI revolution to sit back and do nothing.

 

 

To Fight Fatal Infections, Hospitals May Turn to Algorithms — from scientificamerican.com by John McQuaid
Machine learning could speed up diagnoses and improve accuracy

Excerpt:

The CDI algorithm—based on a form of artificial intelligence called machine learning—is at the leading edge of a technological wave starting to hit the U.S. health care industry. After years of experimentation, machine learning’s predictive powers are well-established, and it is poised to move from labs to broad real-world applications, said Zeeshan Syed, who directs Stanford University’s Clinical Inference and Algorithms Program.

“The implications of machine learning are profound,” Syed said. “Yet it also promises to be an unpredictable, disruptive force—likely to alter the way medical decisions are made and put some people out of work.

 

 

Lawyer-Bots Are Shaking Up Jobs — from technologyreview.com by Erin Winick

Excerpt:

Meticulous research, deep study of case law, and intricate argument-building—lawyers have used similar methods to ply their trade for hundreds of years. But they’d better watch out, because artificial intelligence is moving in on the field.

As of 2016, there were over 1,300,000 licensed lawyers and 200,000 paralegals in the U.S. Consultancy group McKinsey estimates that 22 percent of a lawyer’s job and 35 percent of a law clerk’s job can be automated, which means that while humanity won’t be completely overtaken, major businesses and career adjustments aren’t far off (see “Is Technology About to Decimate White-Collar Work?”). In some cases, they’re already here.

 

“If I was the parent of a law student, I would be concerned a bit,” says Todd Solomon, a partner at the law firm McDermott Will & Emery, based in Chicago. “There are fewer opportunities for young lawyers to get trained, and that’s the case outside of AI already. But if you add AI onto that, there are ways that is advancement, and there are ways it is hurting us as well.”

 

So far, AI-powered document discovery tools have had the biggest impact on the field. By training on millions of existing documents, case files, and legal briefs, a machine-learning algorithm can learn to flag the appropriate sources a lawyer needs to craft a case, often more successfully than humans. For example, JPMorgan announced earlier this year that it is using software called Contract Intelligence, or COIN, which can in seconds perform document review tasks that took legal aides 360,000 hours.

People fresh out of law school won’t be spared the impact of automation either. Document-based grunt work is typically a key training ground for first-year associate lawyers, and AI-based products are already stepping in. CaseMine, a legal technology company based in India, builds on document discovery software with what it calls its “virtual associate,” CaseIQ. The system takes an uploaded brief and suggests changes to make it more authoritative, while providing additional documents that can strengthen a lawyer’s arguments.

 

 

Lessons From Artificial Intelligence Pioneers — from gartner.com by Christy Pettey

CIOs are struggling to accelerate deployment of artificial intelligence (AI). A recent Gartner survey of global CIOs found that only 4% of respondents had deployed AI. However, the survey also found that one-fifth of the CIOs are already piloting or planning to pilot AI in the short term.

Such ambition puts these leaders in a challenging position. AI efforts are already stressing staff, skills, and the readiness of in-house and third-party AI products and services. Without effective strategic plans for AI, organizations risk wasting money, falling short in performance and falling behind their business rivals.

Pursue small-scale plans likely to deliver small-scale payoffs that will offer lessons for larger implementations

“AI is just starting to become useful to organizations but many will find that AI faces the usual obstacles to progress of any unproven and unfamiliar technology,” says Whit Andrews, vice president and distinguished analyst at Gartner. “However, early AI projects offer valuable lessons and perspectives for enterprise architecture and technology innovation leaders embarking on pilots and more formal AI efforts.”

So what lessons can we learn from these early AI pioneers?

 

 

Why Artificial Intelligence Researchers Should Be More Paranoid — from wired.com by Tom Simonite

Excerpt:

What to do about that? The report’s main recommendation is that people and companies developing AI technology discuss safety and security more actively and openly—including with policymakers. It also asks AI researchers to adopt a more paranoid mindset and consider how enemies or attackers might repurpose their technologies before releasing them.

 

 

How to Prepare College Graduates for an AI World — from wsj.com by
Northeastern University President Joseph Aoun says schools need to change their focus, quickly

Excerpt:

WSJ: What about adults who are already in the workforce?

DR. AOUN: Society has to provide ways, and higher education has to provide ways, for people to re-educate themselves, reskill themselves or upskill themselves.

That is the part that I see that higher education has not embraced. That’s where there is an enormous opportunity. We look at lifelong learning in higher education as an ancillary operation, as a second-class operation in many cases. We dabble with it, we try to make money out of it, but we don’t embrace it as part of our core mission.

 

 

Inside Amazon’s Artificial Intelligence Flywheel — from wired.com by Steven Levy
How deep learning came to power Alexa, Amazon Web Services, and nearly every other division of the company.

Excerpt:

Amazon loves to use the word flywheel to describe how various parts of its massive business work as a single perpetual motion machine. It now has a powerful AI flywheel, where machine-learning innovations in one part of the company fuel the efforts of other teams, who in turn can build products or offer services to affect other groups, or even the company at large. Offering its machine-learning platforms to outsiders as a paid service makes the effort itself profitable—and in certain cases scoops up yet more data to level up the technology even more.

 

 

 

 

AI plus human intelligence is the future of work — from forbes.com by Jeanne Meister

Excerpts:

  • 1 in 5 workers will have AI as their co worker in 2022
  • More job roles will change than will be become totally automated so HR needs to prepare today


As we increase our personal usage of chatbots (defined as software which provides an automated, yet personalized, conversation between itself and human users), employees will soon interact with them in the workplace as well. Forward looking HR leaders are piloting chatbots now to transform HR, and, in the process, re-imagine, re-invent, and re-tool the employee experience.

How does all of this impact HR in your organization? The following ten HR trends will matter most as AI enters the workplace…

The most visible aspect of how HR is being impacted by artificial intelligence is the change in the way companies source and recruit new hires. Most notably, IBM has created a suite of tools that use machine learning to help candidates personalize their job search experience based on the engagement they have with Watson. In addition, Watson is helping recruiters prioritize jobs more efficiently, find talent faster, and match candidates more effectively. According to Amber Grewal, Vice President, Global Talent Acquisition, “Recruiters are focusing more on identifying the most critical jobs in the business and on utilizing data to assist in talent sourcing.”

 

…as we enter 2018, the next journey for HR leaders will be to leverage artificial intelligence combined with human intelligence and create a more personalized employee experience.

 

 

From DSC:
Although I like the possibility of using machine learning to help employees navigate their careers, I have some very real concerns when we talk about using AI for talent acquisition. At this point in time, I would much rather have an experienced human being — one with a solid background in HR — reviewing my resume to see if they believe that there’s a fit for the job and/or determine whether my skills transfer over from a different position/arena or not. I don’t think we’re there yet in terms of developing effective/comprehensive enough algorithms. It may happen, but I’m very skeptical in the meantime. I don’t want to be filtered out just because I didn’t use the right keywords enough times or I used a slightly different keyword than what the algorithm was looking for.

Also, there is definitely age discrimination occurring out in today’s workplace, especially in tech-related positions. Folks who are in tech over the age of 30-35 — don’t lose your job! (Go check out the topic of age discrimination on LinkedIn and similar sites, and you’ll find many postings on this topic — sometimes with 10’s of thousands of older employees adding comments/likes to a posting). Although I doubt that any company would allow applicants or the public to see their internally-used algorithms, how difficult would it be to filter out applicants who graduated college prior to ___ (i.e., some year that gets updated on an annual basis)? Answer? Not difficult at all. In fact, that’s at the level of a Programming 101 course.

 

 

 

Artificial intelligence is going to supercharge surveillance – from theverge.com by James Vincent
What happens when digital eyes get the brains to match?

From DSC:
Persons of interest” comes to mind after reading this article. Persons of interest is a clever, well done show, but still…the idea of combining surveillance w/ a super intelligent is a bit unnerving.

 

 

 

Artificial intelligence | 2018 AI predictions — from thomsonreuters.com

Excerpts:

  • AI brings a new set of rules to knowledge work
  • Newsrooms embrace AI
  • Lawyers assess the risks of not using AI
  • Deep learning goes mainstream
  • Smart cars demand even smarter humans
  • Accountants audit forward
  • Wealth managers look to AI to compete and grow

 

 

 

Chatbots and Virtual Assistants in L&D: 4 Use Cases to Pilot in 2018 —  from bottomlineperformance.com by Steven Boller

Excerpt:

  1. Use a virtual assistant like Amazon Alexa or Google Assistant to answer spoken questions from on-the-go learners.
  2. Answer common learner questions in a chat window or via SMS.
  3. Customize a learning path based on learners’ demographic information.
  4. Use a chatbot to assess learner knowledge.

 

 

 

Suncorp looks to augmented reality for insurance claims — from itnews.com.au by Ry Crozier with thanks to Woontack Woo for this resource

Excerpts:

Suncorp has revealed it is exploring image recognition and augmented reality-based enhancements for its insurance claims process, adding to the AI systems it deployed last year.

The insurer began testing IBM Watson software last June to automatically determine who is at fault in a vehicle accident.

“We are working on increasing our use of emerging technologies to assist with the insurance claim process, such as using image recognition to assess type and extent of damage, augmented reality that would enable an off-site claims assessor to discuss and assess damage, speech recognition, and obtaining telematic data from increasingly automated vehicles,” the company said.

 

 

 

6 important AI technologies to look out for in 2018 — from itproportal.com by  Olga Egorsheva
Will businesses and individuals finally make AI a part of their daily lives?

 

 

 

 

 

Will Letter Grades Survive? — from edutopia.org by Laura McKenna
A century-old pillar of the school system is under fire as schools look to modernize student assessment.

Excerpt:

Under pressure from an unprecedented constellation of forces—from state lawmakers to prestigious private schools and college admissions offices—the ubiquitous one-page high school transcript lined with A–F letter grades may soon be a relic of the past.

In the last decade, at least 15 state legislatures and boards of education have adopted policies incentivizing their public schools to prioritize measures other than grades when assessing students’ skills and competencies. And more recently, over 150 of the top private high schools in the U.S., including Phillips Exeter and Dalton—storied institutions which have long relied on the status conveyed by student ranking—have pledged to shift to new transcripts that provide more comprehensive, qualitative feedback on students while ruling out any mention of credit hours, GPAs, or A–F grades.

 

 

“The grading system right now is demoralizing and is designed to produce winners and losers,” said Looney. “The purpose of education is not to sort kids—it’s to grow kids. Teachers need to coach and mentor, but with grades, teachers turn into judges. I think we can show the unique abilities of kids without stratifying them.”

 

 


There are other unanswered questions and challenges to be worked out, too. Will college admissions counselors have enough time, especially at large public colleges, to look meaningfully at dense digital portfolios of student work? Will the new transcripts create too much work and new training for K-12 teachers, as they struggle to measure hard-to-define categories of learning? Perhaps most importantly, will parents buy in?

 

 

 

Also relevant/see:

What Failing Students Want Us to Remember — from edutopia.org by Rebecca Alber
By seeing students as more than their grades, we can enable them to reach their potential.

Excerpt:

1. I am not my grade. I don’t get good grades or earn a lot of points on assignments even though I know some stuff. I often won’t even try because I know I’m going to get a bad grade. I wish there were other ways besides grades or points to show who I really am.

2. I can still contribute meaningfully. I like to help, but I pretend sometimes like I don’t and that I don’t care about being part of the school or my class. I protect myself because in school, the kids with good grades get picked to help more often.

3. I am not a disappointment. School is hard, and I know I let my teachers down, and when working in a group, I let down my classmates too. Because of this, I struggle to feel good about myself every day. What am I doing right? I wish in school that we could look at all the stuff we do right and not just mostly the things we do wrong.

4. Meet me where I am. There’s stuff I can do—just not this, right now, like this. I wish I had more time. I wish the directions and assignments made more sense to me. So much of school is so rushed and confusing.

5. Don’t give up. Find a way for me. I’m not sure why I don’t get it. I want someone to keep trying to find out. It’s not that I don’t want to do it, even though it sometimes looks like that. It helps when adults ask me questions. I can’t do it right now, but maybe someday I’ll be able to.

 

 

 

 

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