How professionals learn for work — from jarche.com by Harold Jarche

Excerpt:

On the image below the methods are colour-coded to Experience (70%), Exposure (20%), and Education (10%). The size of text indicates the importance as ranked by the survey respondents. Note that some of these methods cross boundaries, such as team knowledge sharing & conferences.

 

 

Also see:

 

Training strategies should consider the reality of how people learn; content should always be available remotely – increasingly via mobile – and at the learner’s convenience in bite-sized chunks, making use of video, gamification and collaboration.

 

 

 

What is a learning ecosystem? And how does it support corporate strategy? [Eudy]

What is a learning ecosystem? And how does it support corporate strategy? — from ej4.com by Ryan Eudy

Excerpt:

learning ecosystem is a system of people, content, technology, culture, and strategy, existing both within and outside of an organization, all of which has an impact on both the formal and informal learning that goes on in that organization.

The word “ecosystem” is worth paying attention to here. It’s not just there to make the term sound fancy or scientific. A learning ecosystem is the L&D equivalent of an ecosystem out in the wild. Just as a living ecosystem has many interacting species, environments, and the complex relationships among them, a learning ecosystem has many people and pieces of content, in different roles and learning contexts, and complex relationships.

Just like a living ecosystem, a learning ecosystem can be healthy or sick, nurtured or threatened, self-sustaining or endangered. Achieving your development goals, then, requires an organization to be aware of its own ecosystem, including its parts and the internal and external forces that shape them.

 

From DSC:
Yes, to me, the concept/idea of a learning ecosystem IS important. Very important. So much so, I named this blog after it.

Each of us as individuals have a learning ecosystem, whether we officially recognize it or not. So do the organizations that we work for. And, like an ecosystem out in nature, a learning ecosystem is constantly morphing, constantly changing.

We each have people in our lives that help us learn and grow, and the people that were in our learning ecosystems 10 years ago may or may not still be in our current learning ecosystems. Many of us use technologies and tools to help us learn and grow. Then there are the spaces where we learn — both physical and virtual spaces. Then there are the processes and procedures we follow, formally and/or informally. Any content that helps us learn and grow is a part of that ecosystem. Where we get that content can change, but obtaining up-to-date content is a part of our learning ecosystems. I really appreciate streams of content in this regard — and tapping into blogs/websites, especially via RSS feeds and Feedly (an RSS aggregator that took off when Google Reader left the scene).

The article brings up a good point when it states that a learning ecosystem can be “healthy or sick, nurtured or threatened, self-sustaining or endangered.” That’s why I urge folks to be intentional about maintaining and, better yet, consistently enhancing their learning ecosystems. In this day and age where lifelong learning is now a requirement to remain in the workforce, each of us needs to be intentional in this regard.

 

 
 

TV is (finally) an app: The goods, the bads and the uglies for learning — from thejournal.com by Cathie Norris, Elliot Soloway

Excerpts:

Television. TV. There’s an app for that. Finally! TV — that is, live shows such as the news, specials, documentaries (and reality shows, if you must) — is now just like Candy Crunch and Facebook. TV apps (e.g., DirecTV Now) are available on all devices — smartphones, tablets, laptops, Chromebooks. Accessing streams upon streams of videos is, literally, now just a tap away.

Plain and simple: readily accessible video can be a really valuable resource for learners and learning.

Not everything that needs to be learned is on video. Instruction will need to balance the use of video with the use of printed materials. That balance, of course, needs to take in cost and accessibility.

Now for the 800 pound gorilla in the room: Of course, that TV app could be a huge distraction in the classroom. The TV app has just piled yet another classroom management challenge onto a teacher’s back.

That said, it is early days for TV as an app. For example, HD (High Definition) TV demands high bandwidth — and we can experience stuttering/skipping at times. But, when 5G comes around in 2020, just two years from now, POOF, that stuttering/skipping will disappear. “5G will be as much as 1,000 times faster than 4G.”  Yes, POOF!

 

From DSC:
Learning via apps is here to stay. “TV” as apps is here to stay. But what’s being described here is but one piece of the learning ecosystem that will be built over the next 5-15 years and will likely be revolutionary in its global impact on how people learn and grow. There will be opportunities for social-based learning, project-based learning, and more — with digital video being a component of the ecosystem, but is and will be insufficient to completely move someone through all of the levels of Bloom’s Taxonomy.

I will continue to track this developing learning ecosystem, but voice-driven personal assistants are already here. Algorithm-based recommendations are already here. Real-time language translation is already here.  The convergence of the telephone/computer/television continues to move forward.  AI-based bots will only get better in the future. Tapping into streams of up-to-date content will continue to move forward. Blockchain will likely bring us into the age of cloud-based learner profiles. And on and on it goes.

We’ll still need teachers, professors, and trainers. But this vision WILL occur. It IS where things are heading. It’s only a matter of time.

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

 

 

 

Excerpt:

The Top 200 Tools for Learning 2017 (11th Annual Survey) has been compiled by Jane Hart of the Centre for Learning & Performance Technologies from the votes of 2,174 learning professionals worldwide, together with 3 sub-lists

  • Top 100 Tools for Personal & Professional Learning (PPL)
  • Top 100 Tools for Workplace Learning (WPL)
  • Top 100 Tools for Education (EDU)

 

Excerpt from the Analysis page (emphasis DSC):

Here is a brief analysis of what’s on the list and what it tells us about the current state of personal learning, workplace learning and education.

Some facts

Some observations on what the Top Tools list tells us personal and professional learning
As in previous years, individuals continue to using a wide variety of:

  • networks, services and platforms for professional networking, communication and collaboration
  • web resources and courses for self-improvement and self-development
  • tools for personal productivity

All of which shows that many individuals have become highly independent, continuous modern professional learners – making their own decisions about what they need to learn and how to do it.

 

 

 

 

 

 

 

From DSC:
Getting employees to make time for L&D needs to be based upon “what’s in it for them” — i.e., the main role of the L&D Team/Department should be to create the platforms and means by which employees can learn whatever they need to learn in order to do their jobs well (as well as to learn the skills necessary to move into those new areas that they’ve been wanting to move into). They’re going to find ways to do this anyway, why not give them the tools/knowledge of the tools and the platforms in order to better facilitate that learning to happen at a quicker pace?

An L&D Team could provide content curation services themselves and/or they could connect the employees with knowledgeable people. For example, give employees the key people to connect with who are doing their jobs really well.

For example, the L&D Team could maintain and provide a list of the top 10*:

  • Internal Sales employees to connect with and learn from, as well as the top 10 external Sales people to connect with and learn from (these people may or may not be in the same industry).
  • Internal Customer Service employees to connect with and learn from, as well as the top 10 external Customer Service people to connect with and learn from (these people may or may not be in the same industry).
  • Internal Marketing employees to connect with and learn from, as well as the top 10 external Marketing people to connect with and learn from (these people may or may not be in the same industry).
  • Etc.

 

* Or top 5, or top 50, or top whatever # that the L&D Team
thinks
would be most beneficial to the organization

 

I think each employee in the workforce needs to know about the power of RSS feeds and feed aggregators such as Feedly. In fact, I advocate that same approach for most every student in middle school, high school, and college as well. We need to be able to connect with others and tap into streams of content being produced — as well as contribute to those streams of content as well. Blogs, Twitter, LinkedIn, CMSs/LMSs, etc. can provide beneficial streams of content.

 

“And learners are evolving at a quicker pace than the learning programs that support them.”

 

Also, based upon the above image, I find it interesting that the corporate L&D teams are struggling with what higher education has been struggling with as well — i.e., predicting which skills will be needed and responding as quickly as possible in order to develop the necessary learning modules/RSS feeds/content/etc. to remain up-to-date. Actually, I suspect that it’s not that the learners are evolving at a quicker pace than the learning programs that support them, rather its the required skills and needs of the positions that are evolving at a quicker pace than the learning programs that support them.

Our institutions and our L&D Departments are simply not used to this pace of change. No one is.

We need better mechanisms of dealing with this new pace of change.

One last random thought here…perhaps a portion of the L&D department will morph into creating bots for internal employees, helping answer questions at the point of need.

 

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

From DSC:
The vast majority of the lessons being offered within K-12 and the lectures (if we’re going to continue to offer them) within higher education should be recorded.

Why do I say this?

Well…first of all…let me speak as a parent of 3 kids, one of whom requires a team of specialists to help her learn. When she misses school because she’s out sick, it’s a major effort to get her caught up. As a parent, it would be soooooo great to log into a system and obtain an updated digital playlist of the lessons that she’s missed. She and I could click on the links to the recordings in order to see how the teacher wants our daughter to learn concepts A, B, and C. We could pause, rewind, fast forward, and replay the recording over and over again until our daughter gets it (and I as a parent get it too!).

I realize that I’m not saying anything especially new here, but we need to do a far better job of providing our overworked teachers with more time, funding, and/or other types of resources — such as instructional designers, videographers and/or One-Button Studios, other multimedia specialists, etc. — to develop these recordings. Perhaps each teacher — or team — could be paid to record and contribute their lessons to a pool of content that could be used over and over again. Also, the use of RSS feeds and content aggregators such as Feedly could come in handy here as well. Parents/learners could subscribe to streams of content.

Such a system would be a huge help to the teachers as well. They could refer students to these digital playlists as appropriate — having updated the missing students’ playlists based on what the teacher has covered that day (and who was out sick, at another school-sponsored event, etc.). They wouldn’t have to re-explain something as many times if they had recordings to reference.

—–

Also, within the realm of higher education, having recordings/transcripts of lectures and presentations would be especially helpful to learners who take more time to process what’s being said. And while that might include ESL learners here in the U.S., such recordings could benefit the majority of learners. From my days in college, I can remember trying to write down much of what the professor was saying, but not having a chance to really process much of the information until later, when I looked over my notes. Finally, learners who wanted to review some concepts before a mid-term or final would greatly appreciate these recordings.

Again, I realize this isn’t anything new. But it makes me scratch my head and wonder why we haven’t made more progress in this area, especially at the K-12 level…? It’s 2017. We can do better.

 



Some relevant tools here include:



 

 

 

The case for a next generation learning platform [Grush & Christian]

 

The case for a next generation learning platform — from campustechnology.com by Mary Grush & Daniel Christian

Excerpt (emphasis DSC):

Grush: Then what are some of the implications you could draw from metrics like that one?

Christian: As we consider all the investment in those emerging technologies, the question many are beginning to ask is, “How will these technologies impact jobs and the makeup of our workforce in the future?”

While there are many thoughts and questions regarding the cumulative impact these technologies will have on our future workforce (e.g., “How many jobs will be displaced?”), the consensus seems to be that there will be massive change.

Whether our jobs are completely displaced or if we will be working alongside robots, chatbots, workbots, or some other forms of AI-backed personal assistants, all of us will need to become lifelong learners — to be constantly reinventing ourselves. This assertion is also made in the aforementioned study from McKinsey: “AI promises benefits, but also poses urgent challenges that cut across firms, developers, government, and workers. The workforce needs to be re-skilled to exploit AI rather than compete with it…”

 

 

A side note from DSC:
I began working on this vision prior to 2010…but I didn’t officially document it until 2012.

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

Learning from the Living [Class] Room:

A global, powerful, next generation learning platform

 

What does the vision entail?

  • A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

  • A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
  • A customizable learning environment that will offer up-to-date streams of regularly curated content (i.e., microlearning) as well as engaging learning experiences
  • Along these lines, a lifelong learner can opt to receive an RSS feed on a particular topic until they master that concept; periodic quizzes (i.e., spaced repetition) determines that mastery. Once mastered, the system will ask the learner whether they still want to receive that particular stream of content or not.
  • A Netflix-like interface to peruse and select plugins to extend the functionality of the core product
  • An AI-backed system of analyzing employment trends and opportunities will highlight those courses and streams of content that will help someone obtain the most in-demand skills
  • A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
  • A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
  • A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
  • Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
  • (Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
  • (Potentially) Direct access to popular job search sites
  • (Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)
  • (Potentially) Integration with one-on-one tutoring services

Further details here >>

 

 

 



Addendum from DSC (regarding the resource mentioned below):
Note the voice recognition/control mechanisms on Westinghouse’s new product — also note the integration of Amazon’s Alexa into a “TV.”



 

Westinghouse’s Alexa-equipped Fire TV Edition smart TVs are now available — from theverge.com by Chaim Gartenberg

 

The key selling point, of course, is the built-in Amazon Fire TV, which is controlled with the bundled Voice Remote and features Amazon’s Alexa assistant.

 

 

 

Finally…also see:

  • NASA unveils a skill for Amazon’s Alexa that lets you ask questions about Mars — from geekwire.com by Kevin Lisota
  • Holographic storytelling — from jwtintelligence.com
    The stories of Holocaust survivors are brought to life with the help of interactive 3D technologies.
    New Dimensions in Testimony is a new way of preserving history for future generations. The project brings to life the stories of Holocaust survivors with 3D video, revealing raw first-hand accounts that are more interactive than learning through a history book.  Holocaust survivor Pinchas Gutter, the first subject of the project, was filmed answering over 1000 questions, generating approximately 25 hours of footage. By incorporating natural language processing from the USC Institute for Creative Technologies (ICT), people are able to ask Gutter’s projected image questions that trigger relevant responses.

 

 

 

 

What is microlearning and what are the most important microlearning features? — from elearningfeeds.com by Ayesha Habeeb Omer
There is a huge shift in the profile of employees in organizations today. They have less time on hand, huge deliverables and responsibilities, and need to keep pace with changing times and business needs. Formal, annual training programs are just not enough to keep pace with the need for constant learning

Excerpt:

For the super busy employees of today, learning must be short, concise, and available at the time of need. Ideally, this learning should be made accessible from anywhere and on any device that employees prefer. These changing demands of learners have given rise to a new trend of learning through small nuggets of online courses: Microlearning.

Microlearning refers to the learning strategy that delivers learning content to learners in short, bite-sized, and easily digestible learning nuggets. A microlearning module is focused on meeting one specific learning outcome, by breaking down a large topic into numerous bite-sized modules and allowing the learner to take them in the order of their choice.

Although the concept of learning in smaller bites has been in existence for a long time, many of us were oblivious to its influence as a potent tool for employee training. Fortunately, it has now gained immense popularity in the fields of corporate training and education.

 

 

From DSC:
It is imperative that all employees have the tools to build their own learning ecosystems.  Along these lines, I’m a firm believer in the power of tapping into streams of content, such as this article on microlearning alludes to. It would be sharp to have a system whereby you could subscribe to a stream of content on a particular topic, and then take periodic assessments on that topic. When you have passed the assessment(s), the system would prompt you as to whether you wanted to continue to receive this particular stream of content, or whether you wanted to subscribe to the next (or other) topic/stream of content. This is one of my ideas for a next generation learning platform.

 

 

 

 



Addendum on 7/11/17:

Excerpt:
Microlearning.

For those who don’t know, microlearning is exactly what it sounds like – small bits of learning someone generally consumes when facing a problem. An example of microlearning would be a professional looking up how to animate a slide in PowerPoint for a presentation later that day.

Microlearning also happens to be the hottest new trend in workplace learning, as learning and development pros are increasingly looking for providers of microlearning content. But is it a fad, or is it something that’s here to stay?

Almost certainly the latter – microlearning isn’t going anywhere. That said, there are some drawbacks to it as well.

Here’s an honest look at what’s good and what’s bad about microlearning.

 



 

 

 

What a future, powerful, global learning platform will look & act like [Christian]


Learning from the Living [Class] Room:
A vision for a global, powerful, next generation learning platform

By Daniel Christian

NOTE: Having recently lost my Senior Instructional Designer position due to a staff reduction program, I am looking to help build such a platform as this. So if you are working on such a platform or know of someone who is, please let me know: danielchristian55@gmail.com.

I want to help people reinvent themselves quickly, efficiently, and cost-effectively — while providing more choice, more control to lifelong learners. This will become critically important as artificial intelligence, robotics, algorithms, and automation continue to impact the workplace.


 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

Learning from the Living [Class] Room:
A global, powerful, next generation learning platform

 

What does the vision entail?

  • A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

  • A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
  • An AI-backed system of analyzing employment trends and opportunities will highlight those courses and “streams of content” that will help someone obtain the most in-demand skills
  • A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
  • A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
  • A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
  • Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
  • (Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
  • (Potentially) Direct access to popular job search sites
  • (Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)

Further details:
While basic courses will be accessible via mobile devices, the optimal learning experience will leverage two or more displays/devices. So while smaller smartphones, laptops, and/or desktop workstations will be used to communicate synchronously or asynchronously with other learners, the larger displays will deliver an excellent learning environment for times when there is:

  • A Subject Matter Expert (SME) giving a talk or making a presentation on any given topic
  • A need to display multiple things going on at once, such as:
  • The SME(s)
  • An application or multiple applications that the SME(s) are using
  • Content/resources that learners are submitting in real-time (think Bluescape, T1V, Prysm, other)
  • The ability to annotate on top of the application(s) and point to things w/in the app(s)
  • Media being used to support the presentation such as pictures, graphics, graphs, videos, simulations, animations, audio, links to other resources, GPS coordinates for an app such as Google Earth, other
  • Other attendees (think Google Hangouts, Skype, Polycom, or other videoconferencing tools)
  • An (optional) representation of the Personal Assistant (such as today’s Alexa, Siri, M, Google Assistant, etc.) that’s being employed via the use of Artificial Intelligence (AI)

This new learning platform will also feature:

  • Voice-based commands to drive the system (via Natural Language Processing (NLP))
  • Language translation (using techs similar to what’s being used in Translate One2One, an earpiece powered by IBM Watson)
  • Speech-to-text capabilities for use w/ chatbots, messaging, inserting discussion board postings
  • Text-to-speech capabilities as an assistive technology and also for everyone to be able to be mobile while listening to what’s been typed
  • Chatbots
    • For learning how to use the system
    • For asking questions of – and addressing any issues with – the organization owning the system (credentials, payments, obtaining technical support, etc.)
    • For asking questions within a course
  • As many profiles as needed per household
  • (Optional) Machine-to-machine-based communications to automatically launch the correct profile when the system is initiated (from one’s smartphone, laptop, workstation, and/or tablet to a receiver for the system)
  • (Optional) Voice recognition to efficiently launch the desired profile
  • (Optional) Facial recognition to efficiently launch the desired profile
  • (Optional) Upon system launch, to immediately return to where the learner previously left off
  • The capability of the webcam to recognize objects and bring up relevant resources for that object
  • A built in RSS feed aggregator – or a similar technology – to enable learners to tap into the relevant “streams of content” that are constantly flowing by them
  • Social media dashboards/portals – providing quick access to multiple sources of content and whereby learners can contribute their own “streams of content”

In the future, new forms of Human Computer Interaction (HCI) such as Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) will be integrated into this new learning environment – providing entirely new means of collaborating with one another.

Likely players:

  • Amazon – personal assistance via Alexa
  • Apple – personal assistance via Siri
  • Google – personal assistance via Google Assistant; language translation
  • Facebook — personal assistance via M
  • Microsoft – personal assistance via Cortana; language translation
  • IBM Watson – cognitive computing; language translation
  • Polycom – videoconferencing
  • Blackboard – videoconferencing, application sharing, chat, interactive whiteboard
  • T1V, Prsym, and/or Bluescape – submitting content to a digital canvas/workspace
  • Samsung, Sharp, LCD, and others – for large displays with integrated microphones, speakers, webcams, etc.
  • Feedly – RSS aggregator
  • _________ – for providing backchannels
  • _________ – for tools to create videocasts and interactive videos
  • _________ – for blogs, wikis, podcasts, journals
  • _________ – for quizzes/assessments
  • _________ – for discussion boards/forums
  • _________ – for creating AR, MR, and/or VR-based content

 

 

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