universities

How Amazon’s purchase of Whole Foods highlights the hybrid, ‘omnichannel’ future of higher ed — from edsurge.com by Sean Gallagher

Excerpt:

The expectation that students can integrate their learning experiences across channels is now arriving in higher education. Online education has reached a tipping point where almost 30 percent of all students in U.S. higher education are enrolled in at least one online college course. A significant number of students are already blending their experience across online and offline channels—and numerous data points speak to the evolving value of blending online delivery with physical presence, as suggested by Amazon.

In national surveys of prospective adult students that we have conducted regularly at Northeastern University over recent years, we have consistently found that 60 percent of students prefer a blended or hybrid learning experience. In other words, the majority of the higher education student market is neglected by today’s dominant approach that focuses on offering either online or in-person programs.
…
Like Amazon, the colleges and universities that are able to deliver across channels—leveraging the combination of physical presence and online algorithms—will be uniquely positioned to take advantage of the in-demand, destination nature of studying in certain cities; the local sourcing of faculty; and proximity to key employers, industries, and job opportunities.

Over the next decade, growth and competitive success in higher education will not be a function of who is able to offer online programs. Instead, the successful institutions will be those who can symbiotically integrate their placed-based educational operations and experiences with software-driven analytics, learning science, and machine learning to create a more personalized experience. A more Amazon-like experience.

From DSC:
A few side comments here:

The future won’t be kind to those institutions who haven’t built up their “street cred” in the digital/virtual space. For example, if you are working at a traditional institution of higher education that doesn’t have online-based programs — nor does it have plans to create such programs in the future — you should get your resume up-to-date and start looking…now.
.
For data/analytics to have a significant impact and inform strategic or pedagogical decisions, one needs to collect the data. This is not hard to do online. But it’s very difficult — at least at a granular level — to do in a face-to-face environment.
.
Coursera’s MeetUps around the world — where their learners are encouraged to join study and discussion groups related to their online-only courses — make me wonder about the future of learning spaces and whether your local Starbucks might morph into a learning hub.

EdTech Magazine’s 2017 Dean’s List: Check out other “Must Read Higher Ed IT Blogs” as well

On 06/23/2017, in 21st century, adjunct faculty, adult learning, blended learning, blogs / blogging, colleges, community colleges, Daniel S. Christian, education technology, emerging technologies, faculty, future of higher education, game-changing environment, higher education, ideas, innovation, instructional design, IT in HE, K-12 related, learning, learning ecosystem, learning from the living [class] room, learning spaces, liberal arts, Lifelong learning, Michigan, Microlearning, Mobile learning, more choice more control, multimedia, online learning, professional development, student-related, teachers, teaching & learning, technology (general), tools, training / L&D, trends, United States, universities, vendors, vision, Walmart of Education --> New Amazon.com of Higher Education, workplace, by Daniel Christian

With a passion for helping #highered leverage #edtech, @dchristian5 is a 2017 Must-Read! https://t.co/e7cqFqynBW

— EdTech Higher Ed (@EdTech_HigherEd) June 22, 2017

What a future, powerful, global learning platform will look & act like [Christian]

On 06/22/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, accessibility, adult learning, algorithms, Amazon, analytics, Apple, Artificial Intelligence / Machine Learning / Deep Learning, assessment, assistive technologies, attention, augmented reality, Blackboard, Blockchain, blogs / blogging, bots, Bring your own device (BYOD), business side of he, career development, change, Christian education, cloud-based computing / apps / other cloud-related, CMS/LMS, cognitive computing, collaboration, colleges, communications, communities of practice, community colleges, competency-based learning/education, computer science, content development, content repositories, convergence, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, data mining, digital audio, digital learning, digital textbooks, digital video, disruption, distance education, education, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, Facebook, future, future of higher education, game-changing environment, global / globalization, Google, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), IBM, ideas, informal learning, innovation, instructional design, intelligent systems, intelligent tutoring, internet, iPad, iPhone, K-12 related, Languages and translation, learning, Learning Agents, learning ecosystem, learning from the living [class] room, learning hubs, learning preferences, learning spaces, liberal arts, Lifelong learning, love of learning, machine-to-machine communications, Microlearning, Microsoft, Mobile learning, more choice more control, multimedia, Natural Language Processing (NLP), Near Field Communication (NFC), new business models, online learning, online media, online tutoring, participation, personalized/customized learning, platforms, professional development, reinvent, robotics, RSS, second screen apps, simulations, smart classrooms, Smart/Connected TV, social learning / networks, society, staying relevant, streams of content, student-related, surviving, tablets, teaching & learning, teaching online, Technologies for your home, technology (general), telepresence, television, tools, training / L&D, tvOS-based apps, Universal Design for Learning (UDL), universities, user experience, Using teams, UX, vendors, videoconferencing, virtual field trips, virtual K-12 schools, virtual reality / worlds / learning, virtual tutoring, vision, voice recognition / voice enabled interfaces, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, webinars, workplace, by Daniel Christian

Learning from the Living [Class] Room:
A vision for a global, powerful, next generation learning platform

By Daniel Christian

NOTE: Having recently lost my Senior Instructional Designer position due to a staff reduction program, I am looking to help build such a platform as this. So if you are working on such a platform or know of someone who is, please let me know: danielchristian55.com.

I want to help people reinvent themselves quickly, efficiently, and cost-effectively — while providing more choice, more control to lifelong learners. This will become critically important as artificial intelligence, robotics, algorithms, and automation continue to impact the workplace.

Learning from the Living [Class] Room:
A global, powerful, next generation learning platform

What does the vision entail?

A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
An AI-backed system of analyzing employment trends and opportunities will highlight those courses and “streams of content” that will help someone obtain the most in-demand skills
A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
A platform that delivers customized, personalized learning within a self-directed course ?(meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
(Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
(Potentially) Direct access to popular job search sites
(Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)

Further details:
While basic courses will be accessible via mobile devices, the optimal learning experience will leverage two or more displays/devices. So while smaller smartphones, laptops, and/or desktop workstations will be used to communicate synchronously or asynchronously with other learners, the larger displays will deliver an excellent learning environment for times when there is:

A Subject Matter Expert (SME) giving a talk or making a presentation on any given topic
A need to display multiple things going on at once, such as:
The SME(s)
An application or multiple applications that the SME(s) are using
Content/resources that learners are submitting in real-time (think Bluescape, T1V, Prysm, other)
The ability to annotate on top of the application(s) and point to things w/in the app(s)
Media being used to support the presentation such as pictures, graphics, graphs, videos, simulations, animations, audio, links to other resources, GPS coordinates for an app such as Google Earth, other
Other attendees (think Google Hangouts, Skype, Polycom, or other videoconferencing tools)
An (optional) representation of the Personal Assistant (such as today’s Alexa, Siri, M, Google Assistant, etc.) that’s being employed via the use of Artificial Intelligence (AI)

This new learning platform will also feature:

Voice-based commands to drive the system (via Natural Language Processing (NLP))
Language translation ?(using techs similar to what’s being used in Translate One2One, an earpiece powered by IBM Watson)
Speech-to-text capabilities for use w/ chatbots, messaging, inserting discussion board postings
Text-to-speech capabilities as an assistive technology and also for everyone to be able to be mobile while listening to what’s been typed
Chatbots
- For learning how to use the system
- For asking questions of – and addressing any issues with – the organization owning the system (credentials, payments, obtaining technical support, etc.)
- For asking questions within a course
As many profiles as needed per household
(Optional) Machine-to-machine-based communications to automatically launch the correct profile when the system is initiated (from one’s smartphone, laptop, workstation, and/or tablet to a receiver for the system)
(Optional) Voice recognition to efficiently launch the desired profile
(Optional) Facial recognition to efficiently launch the desired profile
(Optional) Upon system launch, to immediately return to where the learner previously left off
The capability of the webcam to recognize objects and bring up relevant resources for that object
A built in RSS feed aggregator – or a similar technology – to enable learners to tap into the relevant “streams of content” that are constantly flowing by them
Social media dashboards/portals – providing quick access to multiple sources of content and whereby learners can contribute their own “streams of content”

In the future, new forms of Human Computer Interaction (HCI) such as Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) will be integrated into this new learning environment – providing entirely new means of collaborating with one another.

Likely players:

Amazon – personal assistance via Alexa
Apple – personal assistance via Siri
Google – personal assistance via Google Assistant; language translation
Facebook — personal assistance via M
Microsoft – personal assistance via Cortana; language translation
IBM Watson – cognitive computing; language translation
Polycom – videoconferencing
Blackboard – videoconferencing, application sharing, chat, interactive whiteboard
T1V, Prsym, and/or Bluescape – submitting content to a digital canvas/workspace
Samsung, Sharp, LCD, and others – for large displays with integrated microphones, speakers, webcams, etc.
Feedly – RSS aggregator
_________ – for providing backchannels
_________ – for tools to create videocasts and interactive videos
_________ – for blogs, wikis, podcasts, journals
_________ – for quizzes/assessments
_________ – for discussion boards/forums
_________ – for creating AR, MR, and/or VR-based content

University of Michigan offering free tuition for families making less than $65K [Slagter]

On 06/17/2017, in cost of getting a degree, funding / grants, higher education, Michigan, universities, by Daniel Christian

University of Michigan offering free tuition for families making less than $65K — from mlive.com by Martin Slagter

Excerpt:

ANN ARBOR, MI – The University of Michigan is offering free tuition to in-state families earning up to $65,000, the university announced at its Thursday, June 15, Board of Regents meeting.

UM President Mark Schlissel surprised the audience inside the Michigan Union by announcing the creation of the Go Blue Guarantee to kick off the meeting Thursday, prior to the Regents’ vote on the budget for the upcoming year.

The Classroom of Tomorrow: A Panel Discussion — sponsored by Kaltura

Description:
Technology is changing the way we approach education, rapidly. But what will tomorrow’s classroom actually look like? We’ve invited some leading experts for a spirited debate about what the future holds for educational institutions. From personalization to predictive analytics to portable digital identities, we’ll explore the biggest changes coming. We’ll see how new technologies might interact with changing demographics, business models, drop out rates, and more.

Panelists:

David Nirenberg – Dean of the Division of the Social Sciences, University of Chicago
Rick Kamal – Chief Technology Officer, Harvard Business School, HBX
Gordon Freedman – President, National Laboratory for Education Transformation
Michael Markowitz – Entrepreneur and Investor, Education
Dr Michal Tsur – Co-founder and President, Kaltura

Also see:

Roadmap to the Future — by Dr Michal Tsur – Co-founder and President, Kaltura
What are some of the leading trends emerging from the educational technology space? Michal Tsur takes you on a quick tour of big trends you should be aware of. Then, get a glimpse of Kaltura’s own roadmap for lecture capture and more.

Regarding the above items, some thoughts from DSC:
Kaltura did a nice job of placing the focus on a discussion about the future of the classroom as well as on some trends to be aware of, and not necessarily on their own company (this was especially the case in regards to the panel discussion). They did mention some things about their newest effort, Kaltura Lecture Capture, but this was kept to a very reasonable amount.

The first state to offer free community college to nearly every adult – from npr.org by Emily Siner

Excerpt:

The opportunity to go to college for free is more available than ever before. States and cities, in the last year especially, have funded programs for students to go to two-year, and in some cases, four-year, schools.

Tennessee has taken the idea one step further. Community college is already free for graduating high school students. Now Tennessee is first state in the country to offer community college — free of charge — to almost any adult.

Republican Gov. Bill Haslam has long preached the importance of getting adults back to school. He says it’s the only way that more than half of Tennesseans will get a college degree or certificate.

And the program is simple: If you don’t have a degree, and you want one, your tuition is free.

From DSC:
I’m listing universities and colleges as some of the selected keywords/categories here as well, as such institutions will certainly be significantly impacted if this becomes a trend.

Increasingly, people need to reinvent themselves in order to remain marketable and employed — and to do so as quickly and cost-effectively as possible. That’s what I want to be involved in/with. But the direction that I would like to personally pursue is the development of a next generation learning platform/paradigm/system that helps people reinvent themselves, quickly and cost-effectively.* A system that offers constant, up-to-date, curated micro-learning streams of content on a lifelong basis. Team-based efforts will leverage this platform within K-12, higher ed, as well as in corporate learning & development space. Such a system will be accessed on the road, at home, in the office, in group study spaces/learning hubs, as well as in the classrooms across the land.

*If you or someone you know is working on a state-of-the-art, next generation learning platform, please email me at danielchristian55@gmail.com and let me know. I would greatly appreciate being involved in the development of this kind of learning platform — working on what the various pieces/tools should be and how the various features should work and interoperate. I can plug into other areas as well.

The Higher Education Technology Paradox — from edtechmagazine.com by Hank Lucas
The academic rewards system will continue to stymie technology adoption unless higher ed administrators promote organizational change.

Excerpts:

The number one paradox in higher education is that technology is both transforming and disrupting universities around the world. Institutions that adapt to the technology and become content producers will survive and flourish; those confined to being content consumers will struggle to stay in business.
…
What does it take for a university to develop the kind of materials described above? Obviously, it requires money, but more than money it needs a motivated and committed faculty. The reward system in most institutions and the inherent conservatism of faculty members create a huge barrier to adopting new technologies for education. (Many faculty members are in denial that the technology can improve student learning and that it will be widely implemented.)

How does the reward system impact technology adoption?

Assistant professors at research universities are rewarded for publishing scholarly articles and books, which they must do to be granted tenure. They cannot risk the time needed to master the new technologies.
Tenured faculty can largely do what they want, and by the time they have received tenure have fallen into a rhythm of research and teaching; once tenured they are expected to undertake more service to the institution. Where does the time come from to adopt a new approach to the classroom?
Non-tenure track instructors are employed because they are good, or at least adequate, teachers. Adopting new technology in the classroom is risky and could result in lower student evaluations, which in turn could affect their employment status.

From DSC:
This is one of the reasons why I believe that a new organization will arise in the future that uses a solid, team-based approach from day 1. They will have teams of experts from a variety of fields/disciplines — and they will have the types of incentive systems that one would expect to see in startup companies. They will value innovation and will see to it that ideas can be grown and supported.

Anybody come to mind? How about Amazon.com?

Also, faculty members — like all of us — have a limited amount of time and energy. The current workplace has loaded up faculty members’ job plates — they don’t have much time to experiment with new technologies. Also — again, like all of us — they have a variety of skills and interests. Many times, those skills and interest don’t involve working with technology.

Look for more team-based approaches to dominate the future of higher education.

Online Learning—from Innovation to Adoption: Introducing the CHLOE Survey — from eduventures.com by Richard Garrett & Ron Legon

Excerpt:

It’s now more than 20 years since online learning came on the scene. At the outset, many skeptics questioned its quality and reliability. Online learning faced widespread resistance among faculty conditioned by centuries-old, classroom-based education and lacking in computer skills. There were substantial start-up costs, technical deficiencies, and regulatory uncertainty to overcome.

With all these obstacles, many doubted whether online learning would gain a permanent foothold in U.S. higher education. The former Babson Survey Research Group/Sloan-C survey of chief academic officers focused on the fundamental issues of counting online students and attitudes for or against its adoption.

Today, the number of online students is no longer a mystery, and there is wide acceptance of the delivery mode among administrators and faculty. This innovation, in the means of delivering higher education, is here to stay. It is no longer experimental, but a fixture in mainstream institutions, accounting for a large and still growing proportion of total postsecondary enrollment.
…
Online learning has changed higher education, but higher education has also shaped online learning. There is no doubt that online learning is here to stay, but what is far less clear is the balance between innovation and consolidation, transformation and integration within institutions and across the field as a whole going forward. The planned series of annual CHLOE Surveys will provide much-needed insight.

Signs of a Ceiling in Online Ed Market — from insidehighered.com by Carl Straumsheim
Report on online education landscape suggests potentially leaner times ahead for colleges hoping to profit in the market. Community colleges are already seeing it.

Excerpt:

Is the community college sector the canary in the coal mine for the online education market?

A new survey of online education administrators at 104 colleges and universities released today shows — as other studies have suggested — that public and private four-year institutions saw healthy enrollment growth in their fully online programs in spring 2016 compared to the year before, and that they are showing few signs of slowing their investments in the space.

The situation is not the same at two-year colleges. Online programs at all institutions grew on average by 9 percent year over year, but at community colleges, growth typically registered 1 to 2 percent. And while only a handful of the public or private four-year institutions surveyed said their online enrollments shrank from 2015 to 2016, findings at community colleges were mixed: 33 percent saw growth, 27 percent decline and 40 percent stability.

From DSC:
It appears that the concept of “windows of opportunity” is also true with online learning; and the key thing for all community colleges, colleges and universities to reflect upon is that these windows don’t stay open forever.

But another thing is that the world is going increasingly digital/virtual — especially in regards to the increasingly common usage of automation, robotics, and artificial intelligence. Our forms of Human Computer Interaction (HCI) continue to morph (AR, VR, Alexa and other personal assistants, etc.)

So some questions come to my mind:

If one’s institution doesn’t offer a healthy assortment of online/virtually-based courses in the future, how might that situation impact the public’s perception of that particular institution? How might that situation impact recruitment and retention?
.
What’s going to happen when online-based learning experiences provide far more personalization, customization, and efficiency than our face-to-face courses can provide? Ask any faculty member speaking to 40-250+ students if they truly know the learning preferences, academic goals, and career goals of any given student — and I’ll bet you they have no idea. There’s simply not enough time to get to that level of information in many cases, and this situation is only getting tougher to do so. Don’t get me wrong. Many people will always prefer to learn in a physical environment, surrounded by other learners. But if the innovations continue to take place in the online learning-based environments, then Clayton Christensen’s theories of disruption could prove to be spot on — especially if the most innovative institutions of the future will be able to offer degrees at significantly reduced prices.

DC: 12,000+ skills on Amazon’s new platform — Alexa. What will this new platform mean/deliver?

On 05/18/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, algorithms, Amazon, Artificial Intelligence / Machine Learning / Deep Learning, bots, business, cloud-based computing / apps / other cloud-related, communications, computer science, corporate / business world, corporate universities / corporate training, disruption, education technology, emerging technologies, heutagogy, higher education, homeschooling/homeschoolers, ideas, innovation, intelligent systems, intelligent tutoring, K-12 related, learner profiles, learning, Learning Agents, learning ecosystem, learning from the living [class] room, Lifelong learning, Mobile learning, Mobile technologies, Natural Language Processing (NLP), platforms, programming, society, streams of content, Technologies for your home, tools, training / L&D, ubiquitous learning, universities, usability, user experience, UX, vendors, voice recognition / voice enabled interfaces, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, youth, by Daniel Christian

From DSC:
There are now more than 12,000+ skills on Amazon’s new platform — Alexa. I continue to wonder…what will this new platform mean/deliver to societies throughout the globe?

From this Alexa Skills Kit page:

What Is an Alexa Skill?
Alexa is Amazon’s voice service and the brain behind millions of devices including Amazon Echo. Alexa provides capabilities, or skills, that enable customers to create a more personalized experience. There are now more than 12,000 skills from companies like Starbucks, Uber, and Capital One as well as innovative designers and developers.

What Is the Alexa Skills Kit?
With the Alexa Skills Kit (ASK), designers, developers, and brands can build engaging skills and reach millions of customers. ASK is a collection of self-service APIs, tools, documentation, and code samples that makes it fast and easy for you to add skills to Alexa. With ASK, you can leverage Amazon’s knowledge and pioneering work in the field of voice design.

You can build and host most skills for free using Amazon Web Services (AWS).

From DSC:
Though slightly older, this article has some solid advice that I think we in higher education need to heed as well.

The Importance of Continuing Education for Digital Leaders — from strategy-business.com by Chris Curran — with thanks to tweets by Cathryn Marsh and G Athanasakopoulos

Excerpt (emphasis DSC):

Whether you’re a newly minted MBA or an experienced leader, you’re always honing your skills and navigating change. And technology is one discipline in which you really can’t afford to stagnate. With digital transformation so central to strategy for most companies, all executives — especially CEOs — must embrace a learning mind-set. Gone are the days you can delegate the job of keeping up with technology to the IT staff.

Chief information officers (CIOs), of course, should regularly brief the management team and the board on new developments, demoing exciting new technology, bringing in external speakers and vendors, and using other tactics that promote tech learning and engagement. But keeping up on technology trends is also the responsibility of every executive. And while that can be daunting given the vast tech landscape and seemingly limitless avenues for learning, it’s also incredibly exciting.

Indeed, the art of continuous learning itself may be the most sought-after skill for tomorrow’s workforce as well as the key to solving tomorrow’s problems.

From DSC:
Tapping into streams of content (via RSS feeds and/or with tools like Google Alerts) is key here. Developing your personal learning networks and your communities of practice are key here. The article also mentions MOOCs and online learning. which I would also add to the list of helpful tools/avenues to pursue.

Learning Ecosystems

How Amazon’s purchase of Whole Foods highlights the hybrid, ‘omnichannel’ future of higher ed [Gallagher]

University of Michigan offering free tuition for families making less than $65K [Slagter]

The Higher Education Technology Paradox [Lucas]

Introducing the Changing Landscape of Online Education (CHLOE) Survey

“Gone are the days you can delegate the job of keeping up with technology to the IT staff.”

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