Prudenti: Law schools facing new demands for innovative education — from libn.com by A. Gail Prudenti

Excerpt (emphasis DSC):

Law schools have always taught the law and the practice thereof, but in the 21st century that is not nearly enough to provide students with the tools to succeed.

Clients, particularly business clients, are not only looking for an “attorney” in the customary sense, but a strategic partner equipped to deal with everything from project management to metrics to process enhancement. Those demands present law schools with both an opportunity for and expectation of innovation in legal education.

At Hofstra Law, we are in the process of establishing a new Center for Applied Legal Technology and Innovation where law students will be taught to use current and emerging technology, and to apply those skills and expertise to provide cutting-edge legal services while taking advantage of interdisciplinary opportunities.

Our goal is to teach law students how to use technology to deliver legal services and to yield graduates who combine exceptional legal acumen with the skill and ability to travel comfortably among myriad disciplines. The lawyers of today—and tomorrow—must be more than just conversant with other professionals. Rather, they need to be able to collaborate with experts in other fields to serve the myriad and intertwined interests of the client.

 

 

Also see:

Workforce of the future: The competing forces shaping 2030 — from pwc.com

Excerpt (emphasis DSC):

We are living through a fundamental transformation in the way we work. Automation and ‘thinking machines’ are replacing human tasks and jobs, and changing the skills that organisations are looking for in their people. These momentous changes raise huge organisational, talent and HR challenges – at a time when business leaders are already wrestling with unprecedented risks, disruption and political and societal upheaval.

The pace of change is accelerating.

 


Graphic by DSC

 

Competition for the right talent is fierce. And ‘talent’ no longer means the same as ten years ago; many of the roles, skills and job titles of tomorrow are unknown to us today. How can organisations prepare for a future that few of us can define? How will your talent needs change? How can you attract, keep and motivate the people you need? And what does all this mean for HR?

This isn’t a time to sit back and wait for events to unfold. To be prepared for the future you have to understand it. In this report we look in detail at how the workplace might be shaped over the coming decade.

 

 

 

From DSC:

Peruse the titles of the articles in this document (that features articles from the last 1-2 years) with an eye on the topics and technologies addressed therein! 

 

Artificial Intelligence (AI), virtual reality, augmented reality, robotics, drones, automation, bots, machine learning, NLP/voice recognition and personal assistants, the Internet of Things, facial recognition, data mining, and more. How these technologies roll out — and if some of them should be rolling out at all — needs to be discussed and dealt with sooner. This is due to the fact that the pace of change has changed. If you can look at those articles  — with an eye on the last 500-1000 years or so to compare things to — and say that we aren’t living in times where the trajectory of technological change is exponential, then either you or I don’t know the meaning of that word.

 

 

 

 

The ABA and law schools need to be much more responsive and innovative — or society will end up suffering the consequences.

Daniel Christian

 

 

15 more companies that no longer require a degree — apply now — from glassdoor.com

Excerpt:

With college tuition soaring nationwide, many Americans don’t have the time or money to earn a college degree. However, that doesn’t mean your job prospects are diminished. Increasingly, there are many companies offering well-paying jobs to those with non-traditional education or a high-school diploma.

Google and Ernest & Young are just two of the champion companies who realize that book smarts don’t necessarily equal strong work ethic, grit and talent. Whether you have your GED and are looking for a new opportunity or charting your own path beyond the traditional four-year college route, here are 15 companies that have said they do not require a college diploma for some of their top jobs.

 

From DSC:
Several years ago when gas prices were sky high, I couldn’t help but think that some industries — though they were able to grab some significant profits in the short term — were actually shooting themselves in the foot for the longer term. Sure enough, as time went by, people started looking for less expensive alternatives. For example, they started buying more hybrid vehicles, more electric cars, and the sales of smaller cars and lighter trucks increased. The average fuel economy of vehicles went up (example). The goal was to reduce or outright eliminate the number of trips to the gas station that people were required to make.  

These days…I wonder if the same kind of thing is happening — or about to happen — with traditional institutions of higher education*? Are we shooting ourselves in the foot?

Traditional institutions of higher education better find ways to adapt, and to change their game (so to speak), before the alternatives to those organizations gain some major steam. There is danger in the status quo. Count on it. The saying, “Adapt or die” has now come to apply to higher ed as well.

Faculty, staff, and administrators within higher ed are beginning to experience what the corporate world has been experiencing for decades.

Faculty can’t just teach what they want to teach. They can’t just develop courses that they are interested in. The demand for courses that aren’t attractive career-wise will likely continue to decrease. Sure, it can be argued that many of those same courses — especially from the liberal arts colleges — are still valuable…and I would agree with some of those arguments. But the burden of proof continues to be shifted to the shoulders of those proposing such curricula.

Also, the costs of obtaining a degree needs to come down or:

  • The gorillas of debt on peoples’ backs will become a negative word of mouth that will be hard to compete against or adequately address as time goes by
  • The angst towards higher ed will continue to build
  • People will bolt for those promising alternatives to traditional higher ed where the graduates (badge earners, or whatever they’re going to be called) of those programs are hired and shown to be effective employees
  • I hope that this isn’t the case and that it’s not too late to change…but history will likely show that higher ed shot itself in the foot. The warning signs were all over the place.

 

 

The current trends are paving the way for a next generation learning platform that will serve someone from cradle to grave.

 

 

* I realize that many in higher ed would immediately dispute that their organizations are out to grab short term profits, that they don’t operate like a business, that they don’t operate under the same motivations as the corporate world, etc.  And I can see some of these folks’ points, no doubt. I may even agree with some of the folks who represent organizations who freely share information with other organizations and have motivations other than making tons of money.  But for those folks who staunchly hold to the belief that higher ed isn’t a business at all — well, for me, that’s taking things way too far. I do not agree with that perspective at all. One has to have their eyes (and minds) closed to cling to that perspective anymore. Just don’t ask those folks to tell you how much their presidents make (along with other higher-level members of their administrations), the salaries of the top football coaches, or how many millions of dollars many universities’ receive for their television contracts and/or their ticket sales, or how much revenue research universities bring in from patents and so on and so forth.

 

 



Addendum on 8/24, per University Ventures e-newsletter

2. Facebook Goes Back to College (emphasis DSC)
TechCrunch report on how digital giants are buying into Last-Mile Training by partnering with Pathstream to deliver necessary digital skills to community college students.
Most good first jobs specifically require one or more technologies like Facebook or Unity — technologies that colleges and universities aren’t teaching. If Pathstream is able to realize its vision of integrating industry-relevant software training into degree programs in a big way, colleges and universities have a shot at maintaining their stranglehold as the sole pathway to successful careers. If Pathstream’s impact is more limited, watch for millions of students to sidestep traditional colleges, and enroll in emerging faster and cheaper alternative pathways to good first jobs — alternative pathways that will almost certainly integrate the kind of last-mile training being pioneered by Pathstream.

 

America’s colleges and universities could learn a thing or two from Leo, because they continue to resist teaching students the practical things they’ll need to know as soon as they graduate; for instance, to get jobs that will allow them to make student loan payments. Digital skills head this list, specifically experience with the high-powered software they’ll be required to use every day in entry-level positions.

But talk to a college president or provost about the importance of Marketo, HubSpot, Pardot, Tableau, Adobe and Autodesk for their graduates, and they’re at a loss for how to integrate last-mile training into their degree programs in order prepare students to work on these essential software platforms.

Enter a new company, Pathstream, which just announced a partnership with tech leader Unity and previously partnered with Facebook. Pathstream supports the delivery of career-critical software skill training in VR/AR and digital marketing at colleges and universities.

 



 

Addendum on 8/24, per University Ventures e-newsletter
3. Faster + Cheaper Alternatives to College
Inside Higher Education Q&A on upcoming book A New U: Faster + Cheaper Alternatives to College.
Last-mile training is the inevitable by-product of two crises, one generally understood, the other less so. The crisis everyone understands is affordability and unsustainable levels of student loan debt. The other crisis is employability. Nearly half of all college graduates are underemployed in their first job. And we know that underemployment is pernicious and lasting. According to the recent report from Strada’s Institute for the Future of Work, two-thirds of underemployed graduates remain underemployed five years later, and half remain underemployed a decade later. So today’s students no longer buy that tired college line that “we prepare you for your fifth job, not your first job.” They know that if they don’t get a good first job, they’re probably not going to get a good fifth job. As a result, today’s students are laser-focused on getting a good first job in a growing sector of the economy.

 

 

 

Reimagining the Higher Education Ecosystem — from edu2030.agorize.com
How might we empower people to design their own learning journeys so they can lead purposeful and economically stable lives?

Excerpts:

The problem
Technology is rapidly transforming the way we live, learn, and work. Entirely new jobs are emerging as others are lost to automation. People are living longer, yet switching jobs more often. These dramatic shifts call for a reimagining of the way we prepare for work and life—specifically, how we learn new skills and adapt to a changing economic landscape.

The changes ahead are likely to hurt most those who can least afford to manage them: low-income and first generation learners already ill-served by our existing postsecondary education system. Our current system stifles economic mobility and widens income and achievement gaps; we must act now to ensure that we have an educational ecosystem flexible and fair enough to help all people live purposeful and economically stable lives. And if we are to design solutions proportionate to this problem, new technologies must be called on to scale approaches that reach the millions of vulnerable people across the country.

 

The challenge
How might we empower people to design their own learning journeys so they can lead purposeful and economically stable lives?

The Challenge—Reimagining the Higher Education Ecosystem—seeks bold ideas for how our postsecondary education system could be reimagined to foster equity and encourage learner agency and resilience. We seek specific pilots to move us toward a future in which all learners can achieve economic stability and lead purposeful lives. This Challenge invites participants to articulate a vision and then design pilot projects for a future ecosystem that has the following characteristics:

Expands access: The educational system must ensure that all people—including low-income learners who are disproportionately underserved by the current higher education system—can leverage education to live meaningful and economically stable lives.

Draws on a broad postsecondary ecosystem: While college and universities play a vital role in educating students, there is a much larger ecosystem in which students learn. This ecosystem includes non-traditional “classes” or alternative learning providers, such as MOOCs, bootcamps, and online courses as well as on-the-job training and informal learning. Our future learning system must value the learning that happens in many different environments and enable seamless transitions between learning, work, and life.

 

From DSC:
This is where I could see a vision similar to Learning from the Living [Class] Room come into play. It would provide a highly affordable, accessible platform, that would offer more choice, and more control to learners of all ages. It would be available 24×7 and would be a platform that supports lifelong learning. It would combine a variety of AI-enabled functionalities with human expertise, teaching, training, motivation, and creativity.

It could be that what comes out of this challenge will lay the groundwork for a future, massive new learning platform.

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

Also see:

 

The scary amount that college will cost in the future — from cnbc.com by Annie Nova

Excerpt:

Think college is expensive now? Then new parents will probably want to take a seat for this news.

In 2036, just 18 years from now, four years at a private university will be around $303,000, up from $167,000 today.

To get a degree at a public university you’ll need about $184,000, compared with $101,000 now.

These forecasts were provided by Wealthfront, an automated investment platform that offers college saving options. It uses Department of Education data on the current cost of schools along with expected annual inflation to come up with its projections.

 

Excerpted graphic:

 

From DSC:
We had better be at the end of the line of thinking that says these tuition hikes can continue. It’s not ok. More and more people will be shut out by this kind of societal gatekeeper. The ever-increasing cost of obtaining a degree has become a matter of social justice for me. Other solutions are needed. The 800 pound gorilla of debt that’s already being loaded onto more and more of our graduates will impact them for years…even for decades in many of our graduates’ cases.

It’s my hope that a variety of technologies will make learning more affordable, yet still provide a high quality of education. In fact, I’m hopeful that the personalization/customization of learning will take some major steps forward in the very near future. We will still need and want solid teachers, professors, and trainers, but I’m hopeful that those folks will be aided by the heavy lifting that will be done by some powerful tools/technologies that will be aimed at helping people learn and grow…providing lifelong learners with more choice, more control.

I love the physical campus as much as anyone, and I hope that all students can have that experience if they want it. But I’ve seen and worked with the high costs of building and maintaining physical spaces — maintaining our learning spaces, dorms, libraries, gyms, etc. is very expensive.

I see streams of content becoming more prevalent in the future — especially for lifelong learners who need to reinvent themselves in order to stay marketable. We will be able to subscribe and unsubscribe to curated streams of content that we want to learn more about. For example, today, that could involve RSS feeds and Feedly (to aggregate those feeds). I see us using micro-learning to help us encode information and then practice recalling it (i.e., spaced practice), to help us stop or lessen the forgetting curves we all experience, to help us sort information into things we know and things that we need more assistance on (while providing links to resources that will help us obtain better mastery of the subject(s)).

 

 

From DSC:
What can higher ed learn from this? Eventually, people will seek alternatives if what’s being offered isn’t acceptable to them anymore.


 

The Disappearing Doctor: How Mega-Mergers Are Changing the Business of Medical Care — from nytimes.com by Reed Ableson and Julie Creswell
Big corporations — giant retailers and health insurance companies — are teaming up to become your doctor.

Excerpt:

Is the doctor in?

In this new medical age of urgent care centers and retail clinics, that’s not a simple question. Nor does it have a simple answer, as primary care doctors become increasingly scarce.

“You call the doctor’s office to book an appointment,” said Matt Feit, a 45-year-old screenwriter in Los Angeles who visited an urgent care center eight times last year. “They’re only open Monday through Friday from these hours to those hours, and, generally, they’re not the hours I’m free or I have to take time off from my job.

“I can go just about anytime to urgent care,” he continued, “and my co-pay is exactly the same as if I went to my primary doctor.”

That’s one reason big players like CVS Health, the drugstore chain, and most recently Walmart, the giant retailer, are eyeing deals with Aetna and Humana, respectively, to use their stores to deliver medical care.

People are flocking to retail clinics and urgent care centers in strip malls or shopping centers, where simple health needs can usually be tended to by health professionals like nurse practitioners or physician assistants much more cheaply than in a doctor’s office. Some 12,000 are already scattered across the country, according to Merchant Medicine, a consulting firm.

 

 

 

 

AT&T’s $1 billion gambit: Retraining nearly half its workforce for jobs of the future — from cnbc.com by Susan Caminiti

Excerpts (emphasis DSC):

  • AT&T initiated a massive retraining effort after discovering that nearly half of its 250,000 employees lacked the necessary skills needed to keep the company competitive.
  • Ninety percent of maturing companies expect digital disruption, but only 44 percent are adequately preparing for it.
  • Despite the federal government’s investment in job-retraining efforts, most are deemed ineffective.

 

The discovery presented AT&T with two daunting options, explains Bill Blase, senior executive vice president of human resources. “We could go out and try to hire all these software and engineering people and probably pay through the nose to get them, but even that wouldn’t have been adequate,” he explains. “Or we could try to reskill our existing workforce so they could be competent in the technology and the skills required to run the business going forward.”

 

In a world where technology advances are measured in months, not years, companies selling everything from computers and cellphones to cereal and sneakers are trying desperately to adapt. A recent research report by the Society for Human Resource Management states that nearly 40 percent of hiring managers cite lack of technical skills among the reasons why they can’t fill job openings.

And the message isn’t lost on workers, either. A 2016 Pew Research Center survey shows that more than half of the adults in the workforce today realize that it will be essential for them to get training and develop new skills throughout their career in order to keep up with changes in the workplace.

In fact, according to Willis Towers Watson, 90 percent of maturing companies expect digital disruption, but only 44 percent are adequately preparing for it — and getting the right people to get the work done remains a challenge for most.


AT&T’s massive global retraining program — the company prefers to call it “reskilling” — is perhaps corporate America’s boldest response to this war for talent. Known inside the company as Future Ready, the initiative is a $1 billion web-based, multiyear effort that includes online courses; collaborations with Coursera, Udacity and leading universities; and a career center that allows employees to identify and train for the kinds of jobs the company needs today and down the road. An online portal called Career Intelligence lets workers see what jobs are available, the skills required for each, the potential salary range and whether that particular area is projected to grow or shrink in the years ahead. In short, it gives them a roadmap to get from where they are today to where the company needs them to be in the future.

 

 

From DSC:
This article is encouraging in at least a couple of ways to me:

  • A large company is choosing to retrain its employees, helping them to learn and grow — to reinvent themselves and to stay relevant
  • A large company is recognizing the exponential pace of change that we’re now on. The question is, are we ready for it?

 

 

 

 

Mapping the Trends on Our Doorstep: The Pace of Change Has Changed — from an article that I did out at — and with — evoLLLution.com [where LLL stands for lifelong learning]; my thanks to Mr. Amrit Ahluwalia, Managing Editor out at evolllution.com and to his staff as well!
The higher education industry has changed significantly over the past decade, and given the pace and significance of change hitting other industries as a result of technological advances, it’s fair to say the postsecondary space is ripe for further transformation.

 

From DSC:
From the perspective of those of us working within higher education, we see massive changes occurring in the corporate world, and we see innovations and changes also occurring in the world of K-12. Higher education should also be adapting, changing, questioning, and reflecting upon how we can best prepare our students for a rapidly changing workplace.

Below is another interesting item that I believe gives credence to the idea that we are now on an exponential pace of change. Companies are coming and going on the S&P Index…at an ever faster pace.

The 33-year average tenure of companies on the S&P 500 in 1964 narrowed to 24 years by 2016 and is forecast to shrink to just 12 years by 2027 (Chart 1).

 

Here is the video:

This is the transcript with the original graphs in it.

This is a nice PDF file from evoLLLution.com with the transcript, with some different graphics and some other

 

 

 

 

From DSC:
DC: Will Amazon get into delivering education/degrees? Is is working on a next generation learning platform that could highly disrupt the world of higher education? Hmmm…time will tell.

But Amazon has a way of getting into entirely new industries. From its roots as an online bookseller, it has branched off into numerous other arenas. It has the infrastructure, talent, and the deep pockets to bring about the next generation learning platform that I’ve been tracking for years. It is only one of a handful of companies that could pull this type of endeavor off.

And now, we see articles like these:


Amazon Snags a Higher Ed Superstar — from insidehighered.com by Doug Lederman
Candace Thille, a pioneer in the science of learning, takes a leave from Stanford to help the ambitious retailer better train its workers, with implications that could extend far beyond the company.

Excerpt:

A major force in the higher education technology and learning space has quietly begun working with a major corporate force in — well, in almost everything else.

Candace Thille, a pioneer in learning science and open educational delivery, has taken a leave of absence from Stanford University for a position at Amazon, the massive (and getting bigger by the day) retailer.

Thille’s title, as confirmed by an Amazon spokeswoman: director of learning science and engineering. In that capacity, the spokeswoman said, Thille will work “with our Global Learning Development Team to scale and innovate workplace learning at Amazon.”

No further details were forthcoming, and Thille herself said she was “taking time away” from Stanford to work on a project she was “not really at liberty to discuss.”

 

Amazon is quietly becoming its own university — from qz.com by Amy Wang

Excerpt:

Jeff Bezos’ Amazon empire—which recently dabbled in home security, opened artificial intelligence-powered grocery stores, and started planning a second headquarters (and manufactured a vicious national competition out of it)—has not been idle in 2018.

The e-commerce/retail/food/books/cloud-computing/etc company made another move this week that, while nowhere near as flashy as the above efforts, tells of curious things to come. Amazon has hired Candace Thille, a leader in learning science, cognitive science, and open education at Stanford University, to be “director of learning science and engineering.” A spokesperson told Inside Higher Ed that Thille will work “with our Global Learning Development Team to scale and innovate workplace learning at Amazon”; Thille herself said she is “not really at liberty to discuss” her new project.

What could Amazon want with a higher education expert? The company already has footholds in the learning market, running several educational resource platforms. But Thille is famous specifically for her data-driven work, conducted at Stanford and Carnegie Mellon University, on nontraditional ways of learning, teaching, and training—all of which are perfect, perhaps even necessary, for the education of employees.

 


From DSC:
It could just be that Amazon is simply building its own corporate university and will stay focused on developing its own employees and its own corporate learning platform/offerings — and/or perhaps license their new platform to other corporations.

But from my perspective, Amazon continues to work on pieces of a powerful puzzle, one that could eventually involve providing learning experiences to lifelong learners:

  • Personal assistants
  • Voice recognition / Natural Language Processing (NLP)
  • The development of “skills” at an incredible pace
  • Personalized recommendation engines
  • Cloud computing and more

If Alexa were to get integrated into a AI-based platform for personalized learning — one that features up-to-date recommendation engines that can identify and personalize/point out the relevant critical needs in the workplace for learners — better look out higher ed! Better look out if such a platform could interactively deliver (and assess) the bulk of the content that essentially does the heavy initial lifting of someone learning about a particular topic.

Amazon will be able to deliver a cloud-based platform, with cloud-based learner profiles and blockchain-based technologies, at a greatly reduced cost. Think about it. No physical footprints to build and maintain, no lawns to mow, no heating bills to pay, no coaches making $X million a year, etc.  AI-driven recommendations for digital playlists. Links to the most in demand jobs — accompanied by job descriptions, required skills & qualifications, and courses/modules to take in order to master those jobs.

Such a solution would still need professors, instructional designers, multimedia specialists, copyright experts, etc., but they’ll be able to deliver up-to-date content at greatly reduced costs. That’s my bet. And that’s why I now call this potential development The New Amazon.com of Higher Education.

[Microsoft — with their purchase of Linked In (who had previously
purchased Lynda.com) — is
another such potential contender.]

 

 

 
 

From DSC:
Regarding the article below…why did it take Udacity needing to team up with Infosys to offer this type of program and curriculum? Where are the programs in institutions of traditional higher education on this?  Are similar programs being developed? If so, how quickly will they come to market? I sure hope that such program development is in progress..and perhaps it is. But the article below goes to show us that alternatives to traditional higher education seem to be more responsive to the new, exponential pace of change that we now find ourselves in.

We have to pick up the pace! To do this, we need to identify any obstacles to our institutions adapting to this new pace of change — and then address them immediately. I see our current methods of accreditation as one of the areas that we need to address. We’ve got to get solid programs to market much faster!

And for those folks in higher ed who say change isn’t happening rapidly — that it’s all a bunch of hype — you likely still have a job. But you need to go talk with some people who don’t, or who’ve had their jobs recently impacted big time. Here are some suggestions of folks to talk with:

  • Taxi drivers who were impacted by Lyft and by Uber these last 5-10 years; they may still have their jobs, if they’re lucky. But they’ve been impacted big time…and are likely driving for Lyft and/or Uber as well as their former employers; they’re likely to have less bargaining power than they used to as the supply of drivers has skyrocketed. (By the way, the very existence of such organizations couldn’t have happened without the smartphone and mobile-related technologies/telecommunications.)
  • Current managers and former employees at hotels/motels about the impacts on their industry by AirBnB over a similar time frame
  • Hiring managers at law firms who’ve cut back on hiring entry-level lawyers…work that’s increasingly being done by software (example)
  • Employees who worked at brick and mortar retailers who have been crushed by Amazon.com’s online-based presence (in not that long of time, by the way). For example, below is what our local Sears store looks like these days…go find an employee who used to work at Sears or a Sears automotive-related store:

 

This is what our local Sears store looks like today

This picture is for those who say there is no disruption.
You call
this hype?!

 

The above example list — that’s admittedly woefully incomplete — doesn’t include the folks displaced by technology over the last several decades, such as:

  • Former bank tellers who lost their jobs to ATMs
  • Checkout clerks at the grocery stores who lost their jobs to self-service stations
  • Check-in agents at the airports who lost their jobs to self-service stations
  • Etc., etc., etc.

Institutions of traditional higher education
need to pick up the pace — big time!

 


Infosys and Udacity team up to train 500 engineers in autonomous technologies — from by Leah Brown
Infosys’ COO Ravi Kumar explains how these individuals can apply what they learn to other industries.

Excerpt (emphasis DSC):

Infosys, a global technology consulting firm, recently partnered with online learning platform Udacity to create a connected service that provides training for autonomous vehicles, and other services for B2B providers of autonomous vehicles.

TechRepublic’s Dan Patterson met with Infosys’ COO Ravi Kumar to discuss how autonomous technology can help create new industries.

Autonomous technology is going to be an emerging technology of the future, Kumar said. So Infosys and Udacity came together and developed a plan to train 500 engineers on autonomous technologies, and teach them how to apply it to other industries.

 

Per Wikipedia:
Udacity is a for-profit educational organization founded by Sebastian Thrun, David Stavens, and Mike Sokolsky offering massive open online courses (MOOCs). According to Thrun, the origin of the name Udacity comes from the company’s desire to be “audacious for you, the student.” While it originally focused on offering university-style courses, it now focuses more on vocational courses for professionals.

 


 

But times are changing. Artificial intelligence (AI) and robotics are facilitating the automation of a growing number of “doing” tasks. Today’s AI-enabled, information-rich tools are increasingly able to handle jobs that in the past have been exclusively done by people—think tax returns, language translations, accounting, even some kinds of surgery. These shifts will produce massive disruptions to employment and hold enormous implications for you as a business leader. (mckinsey.com)

 


 

 

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