new business models

2025: The Year the Frontier Firm Is Born — from Microsoft

We are entering a new reality—one in which AI can reason and solve problems in remarkable ways. This intelligence on tap will rewrite the rules of business and transform knowledge work as we know it. Organizations today must navigate the challenge of preparing for an AI-enhanced future, where AI agents will gain increasing levels of capability over time that humans will need to harness as they redesign their business. Human ambition, creativity, and ingenuity will continue to create new economic value and opportunity as we redefine work and workflows.

As a result, a new organizational blueprint is emerging, one that blends machine intelligence with human judgment, building systems that are AI-operated but human-led. Like the Industrial Revolution and the internet era, this transformation will take decades to reach its full promise and involve broad technological, societal, and economic change.

To help leaders understand how knowledge work will evolve, Microsoft analyzed survey data from 31,000 workers across 31 countries, LinkedIn labor market trends, and trillions of Microsoft 365 productivity signals. We also spoke with AI-native startups, academics, economists, scientists, and thought leaders to explore what work could become. The data and insights point to the emergence of an entirely new organization, a Frontier Firm that looks markedly different from those we know today. Structured around on-demand intelligence and powered by “hybrid” teams of humans + agents, these companies scale rapidly, operate with agility, and generate value faster.

Frontier Firms are already taking shape, and within the next 2–5 years we expect that every organization will be on their journey to becoming one. 82% of leaders say this is a pivotal year to rethink key aspects of strategy and operations, and 81% say they expect agents to be moderately or extensively integrated into their company’s AI strategy in the next 12–18 months. Adoption is accelerating: 24% of leaders say their companies have already deployed AI organization-wide, while just 12% remain in pilot mode.

The time to act is now. The question for every leader and employee is: how will you adapt?

On a somewhat related note, also see:

Exclusive: Anthropic warns fully AI employees are a year away — from axios.com by Sam Sabin

Anthropic expects AI-powered virtual employees to begin roaming corporate networks in the next year, the company’s top security leader told Axios in an interview this week.

Why it matters: Managing those AI identities will require companies to reassess their cybersecurity strategies or risk exposing their networks to major security breaches.

The big picture: Virtual employees could be the next AI innovation hotbed, Jason Clinton, the company’s chief information security officer, told Axios.

Outdated Microschool Laws Turn Parents into Criminals [Smith Ewing]

On 04/21/2025, in Alternatives, change, changing business models, education, education reform, homeschooling/homeschoolers, learning, learning ecosystem, Learning Experience Design, learning hubs & pods & microschooling, learning preferences, learning spaces, legislatures / government / legal, new business models, parents/guardians, policy, United States, youth, by Daniel Christian

Outdated Microschool Laws Turn Parents into Criminals — from educationnext.org by Erica Smith Ewing
By over-regulating the pandemic-era schooling alternative, states ignore families’ constitutional rights

Public schools do not work for everyone. But options have increased since 1922, when Oregon tried to ban private education. The Supreme Court shut down that scheme fast. But now, after more than 100 years, political insiders are rallying again to stop a new source of choice.

The target this time is microschooling, a Covid-era alternative that has outlasted the pandemic. Key players in the movement will gather May 8–9, 2025, at the International Microschools Conference in Washington, D.C. I will join them.

Most likely, I will meet educators running all kinds of programs in all kinds of community spaces. Microschools blur the lines between home, public, and private schooling—combining elements from all three models.

The result is a fourth category of schooling that hinges on flexibility. Some parents pool their resources and hire outside instructors. Other groups rotate teaching duties among themselves, gathering daily or perhaps only once or twice per week. These are the do-it-yourselfers. Professionals also get involved with standalone enterprises and national networks.

4 ways community colleges can boost workforce development — from highereddive.com by Natalie Schwartz
Higher education leaders at this week’s ASU+GSV Summit gave advice for how two-year institutions can boost the economic mobility of their students.

SAN DIEGO — How can community colleges deliver economic mobility to their students?

College leaders at this week’s ASU+GSV Summit, an annual education and technology conference, got a glimpse into that answer as they heard how community colleges are building support from business and industry and strengthening workforce development.

These types of initiatives may be helping to boost public perception of the value of community colleges vs. four-year institutions.

Reflections on “Are You Ready for the AI University? Everything is about to change.” [Latham]

On 04/10/2025, in 21st century, 24x7x365 access, accreditation, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, assessment, Blockchain, bots, career development, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, cost of getting a degree, credentialing, culture, curriculum, dangers of the status quo, Daniel S. Christian, data related items, Design Thinking, digital learning, disruption, education technology, emerging technologies, Emotion, engagement / engaging students, expectations, experimentation, faculty/staff, future, future of higher education, game-changing environment, generational differences, global / globalization, Google, higher education, human-computer interaction (HCI), IBM, ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, leadership, learner profiles, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, learning spaces, liberal arts, lifelong learning, MBA, Michigan, new business models, online learning, online media, online tutoring, organizational change, pace of change, pedagogy, personalized/customized learning, platforms, productivity / tips and tricks, professional development, reinvent, skills, society, staying relevant, strategy, student-related, surviving, teaching & learning, technologies for your home, tools, trends, United States, universities, usability, user experience (UX), virtual tutoring, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

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Are You Ready for the AI University? Everything is about to change. — from chronicle.com by Scott Latham

Over the course of the next 10 years, AI-powered institutions will rise in the rankings. US News & World Report will factor a college’s AI capabilities into its calculations. Accrediting agencies will assess the degree of AI integration into pedagogy, research, and student life. Corporations will want to partner with universities that have demonstrated AI prowess. In short, we will see the emergence of the AI haves and have-nots.
…
What’s happening in higher education today has a name: creative destruction. The economist Joseph Schumpeter coined the term in 1942 to describe how innovation can transform industries. That typically happens when an industry has both a dysfunctional cost structure and a declining value proposition. Both are true of higher education.
…
Out of the gate, professors will work with technologists to get AI up to speed on specific disciplines and pedagogy. For example, AI could be “fed” course material on Greek history or finance and then, guided by human professors as they sort through the material, help AI understand the structure of the discipline, and then develop lectures, videos, supporting documentation, and assessments.
…
In the near future, if a student misses class, they will be able watch a recording that an AI bot captured. Or the AI bot will find a similar lecture from another professor at another accredited university. If you need tutoring, an AI bot will be ready to help any time, day or night. Similarly, if you are going on a trip and wish to take an exam on the plane, a student will be able to log on and complete the AI-designed and administered exam. Students will no longer be bound by a rigid class schedule. Instead, they will set the schedule that works for them.

Early and mid-career professors who hope to survive will need to adapt and learn how to work with AI. They will need to immerse themselves in research on AI and pedagogy and understand its effect on the classroom.

From DSC:
I had a very difficult time deciding which excerpts to include. There were so many more excerpts for us to think about with this solid article. While I don’t agree with several things in it, EVERY professor, president, dean, and administrator working within higher education today needs to read this article and seriously consider what Scott Latham is saying.

Change is already here, but according to Scott, we haven’t seen anything yet. I agree with him and, as a futurist, one has to consider the potential scenarios that Scott lays out for AI’s creative destruction of what higher education may look like. Scott asserts that some significant and upcoming impacts will be experienced by faculty members, doctoral students, and graduate/teaching assistants (and Teaching & Learning Centers and IT Departments, I would add). But he doesn’t stop there. He brings in presidents, deans, and other members of the leadership teams out there.

There are a few places where Scott and I differ.

The foremost one is the importance of the human element — i.e., the human faculty member and students’ learning preferences. I think many (most?) students and lifelong learners will want to learn from a human being. IBM abandoned their 5-year, $100M ed push last year and one of the key conclusions was that people want to learn from — and with — other people:

To be sure, AI can do sophisticated things such as generating quizzes from a class reading and editing student writing. But the idea that a machine or a chatbot can actually teach as a human can, he said, represents “a profound misunderstanding of what AI is actually capable of.”

Nitta, who still holds deep respect for the Watson lab, admits, “We missed something important. At the heart of education, at the heart of any learning, is engagement. And that’s kind of the Holy Grail.”

— Satya Nitta, a longtime computer researcher at
IBM’s Watson Research Center in Yorktown Heights, NY
.

By the way, it isn’t easy for me to write this. As I wanted AI and other related technologies to be able to do just what IBM was hoping that it would be able to do.

Also, I would use the term learning preferences where Scott uses the term learning styles.

Scott also mentions:

“In addition, faculty members will need to become technologists as much as scholars. They will need to train AI in how to help them build lectures, assessments, and fine-tune their classroom materials. Further training will be needed when AI first delivers a course.”

It has been my experience from working with faculty members for over 20 years that not all faculty members want to become technologists. They may not have the time, interest, and/or aptitude to become one (and vice versa for technologists who likely won’t become faculty members).

That all said, Scott relays many things that I have reflected upon and relayed for years now via this Learning Ecosystems blog and also via The Learning from the Living [AI-Based Class] Room vision — the use of AI to offer personalized and job-relevant learning, the rising costs of higher education, the development of new learning-related offerings and credentials at far less expensive prices, the need to provide new business models and emerging technologies that are devoted more to lifelong learning, plus several other things.

So this article is definitely worth your time to read, especially if you are working in higher education or are considering a career therein!

Addendum later on 4/10/25:

U-M’s Ross School of Business, Google Public Sector launch virtual teaching assistant pilot program — from news.umich.edu by Jeff Karoub; via Paul Fain

Google Public Sector and the University of Michigan’s Ross School of Business have launched an advanced Virtual Teaching Assistant pilot program aimed at improving personalized learning and enlightening educators on artificial intelligence in the classroom.

The AI technology, aided by Google’s Gemini chatbot, provides students with all-hours access to support and self-directed learning. The Virtual TA represents the next generation of educational chatbots, serving as a sophisticated AI learning assistant that instructors can use to modify their specific lessons and teaching styles.

The Virtual TA facilitates self-paced learning for students, provides on-demand explanations of complex course concepts, guides them through problem-solving, and acts as a practice partner. It’s designed to foster critical thinking by never giving away answers, ensuring students actively work toward solutions.

The Gen X Career Meltdown [Kurutz]

On 03/31/2025, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, changing business models, communities of practice, content development, aggregation, repositories, corporate / business world, creativity, culture, design, digital photography, digital storytelling, economics, emerging technologies, future, game-changing environment, generational differences, graphics, internet, journalism, lifelong learning, love of learning, media/film, more voice more choice more control, multimedia, music, new business models, online media, photography, reinvent, skills, social learning / networks, society, sociology, staying relevant, student-related, surviving, technology (general), television, trends, United States, workplace, writing, youth, by Daniel Christian

It’s the end of work as we knew it
and I feel…

powerless to fight the technology that we pioneered
nostalgic for a world that moved on without us
after decades of paying our dues
for a payday that never came
…so yeah
not exactly fine.

The Gen X Career Meltdown — from nytimes.com by Steeven Kurutz (DSC: This is a gifted article for you)
Just when they should be at their peak, experienced workers in creative fields find that their skills are all but obsolete.

If you entered media or image-making in the ’90s — magazine publishing, newspaper journalism, photography, graphic design, advertising, music, film, TV — there’s a good chance that you are now doing something else for work. That’s because those industries have shrunk or transformed themselves radically, shutting out those whose skills were once in high demand.

“I am having conversations every day with people whose careers are sort of over,” said Chris Wilcha, a 53-year-old film and TV director in Los Angeles.

Talk with people in their late 40s and 50s who once imagined they would be able to achieve great heights — or at least a solid career while flexing their creative muscles — and you are likely to hear about the photographer whose work dried up, the designer who can’t get hired or the magazine journalist who isn’t doing much of anything.

In the wake of the influencers comes another threat, artificial intelligence, which seems likely to replace many of the remaining Gen X copywriters, photographers and designers. By 2030, ad agencies in the United States will lose 32,000 jobs, or 7.5 percent of the industry’s work force, to the technology, according to the research firm Forrester.

From DSC:
This article reminds me of how tough it is to navigate change in our lives. For me, it was often due to the fact that I was working with technologies. Being a technologist can be difficult, especially as one gets older and faces age discrimination in a variety of industries. You need to pick the right technologies and the directions that will last (for me it was email, videoconferencing, the Internet, online-based education/training, discovering/implementing instructional technologies, and becoming a futurist).

For you younger folks out there — especially students within K-16 — aim to develop a perspective and a skillset that is all about adapting to change. You will likely need to reinvent yourself and/or pick up new skills over your working years. You are most assuredly required to be a lifelong learner now. That’s why I have been pushing for school systems to be more concerned with providing more choice and control to students — so that students actually like school and enjoy learning about new things.

The Third Horizon of Learning Shifting beyond the Industrial Model — from gettingsmart.com by Sujata Bhatt & Mason Pashia

Over 24 blog posts, we have sketched a bold vision of what this next horizon of education looks like in action and highlighted the many innovators working to bring it to life. These pioneers are building new models that prioritize human development, relationships, and real-world relevance as most valuable. They are forging partnerships, designing and adopting transformative technologies, developing new assessment methods, and more. These shifts transform the lived experiences of young people and serve the needs of families and communities. In short, they are delivering authentic learning experiences that better address the demands of today’s economy, society, and learners.

We’ve aggregated our findings from this blog series and turned it into an H3 Publication. Inside, you’ll find our key transformation takeaways for school designers and system leaders, as well as a full list of the contributing authors. Thank you to all of the contributors, including LearnerStudio for sponsoring the series and Sujata Bhatt at Incubate Learning for authorship, editing and curation support throughout the entirety of the series and publication.
.

Online higher education is projected to pass an impressive if little-noticed milestone this year [The Hechinger Report]

On 03/21/2025, in business side of he, changing business models, colleges, community colleges, cost of getting a degree, funding / grants, higher education, leadership, new business models, online learning, parents/guardians, strategy, student-related, teaching online, United States, universities, by Daniel Christian

Online higher education is projected to pass an impressive if little-noticed milestone this year: For the first time, more American college students will be learning entirely online than will be learning 100 percent in person.

Most college students are taking online classes, but they’re paying just as much as in-person students — from hechingerreport.org by Jon Marcus
Rather than lowering the price, some universities use online courses to subsidize everything else

Online higher education is projected to pass an impressive if little-noticed milestone this year: For the first time, more American college students will be learning entirely online than will be learning 100 percent in person.

Bittner’s confusion about the price is widespread. Eighty percent of Americans think online learning after high school should cost less than in-person programs, according to a 2024 survey of 1,705 adults by New America.

“8 Weeks Left to Prepare Students for the AI-Enhanced Workplace” [Schroeder] + other items re: AI in our LEs

On 03/21/2025, in adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, assessment, career development, change, cloud-based computing / apps / other cloud-related, colleges, community colleges, content development, aggregation, repositories, corporate / business world, curriculum, digital learning, education technology, emerging technologies, expectations, experimentation, faculty/staff, future, game-changing environment, Google, higher education, human-computer interaction (HCI), ideas, instructional design, intelligent systems, learning, Learning Experience Design, liberal arts, new business models, online learning, pedagogy, personalized/customized learning, platforms, productivity / tips and tricks, professional development, research, staying relevant, student-related, surviving, teaching & learning, teaching online, trends, United States, universities, workplace, by Daniel Christian

8 Weeks Left to Prepare Students for the AI-Enhanced Workplace — from insidehighered.com by Ray Schroeder
We are down to the final weeks left to fully prepare students for entry into the AI-enhanced workplace. Are your students ready?

The urgent task facing those of us who teach and advise students, whether they be degree program or certificate seeking, is to ensure that they are prepared to enter (or re-enter) the workplace with skills and knowledge that are relevant to 2025 and beyond. One of the first skills to cultivate is an understanding of what kinds of services this emerging technology can provide to enhance the worker’s productivity and value to the institution or corporation.
…
Given that short period of time, coupled with the need to cover the scheduled information in the syllabus, I recommend that we consider merging AI use into authentic assignments and assessments, supplementary modules, and other resources to prepare for AI.

Learning Design in the Era of Agentic AI — from drphilippahardman.substack.com by Dr Philippa Hardman
Aka, how to design online async learning experiences that learners can’t afford to delegate to AI agents

The point I put forward was that the problem is not AI’s ability to complete online async courses, but that online async courses courses deliver so little value to our learners that they delegate their completion to AI.

The harsh reality is that this is not an AI problem — it is a learning design problem.

However, this realisation presents us with an opportunity which we overall seem keen to embrace. Rather than seeking out ways to block AI agents, we seem largely to agree that we should use this as a moment to reimagine online async learning itself.

8 Schools Innovating With Google AI — Here’s What They’re Doing — from forbes.com by Dan Fitzpatrick

While fears of AI replacing educators swirl in the public consciousness, a cohort of pioneering institutions is demonstrating a far more nuanced reality. These eight universities and schools aren’t just experimenting with AI, they’re fundamentally reshaping their educational ecosystems. From personalized learning in K-12 to advanced research in higher education, these institutions are leveraging Google’s AI to empower students, enhance teaching, and streamline operations.

Essential AI tools for better work — from wondertools.substack.com by Jeremy Caplan
My favorite tactics for making the most of AI — a podcast conversation

AI tools I consistently rely on (areas covered mentioned below)

Research and analysis
Communication efficiency
Multimedia creation

AI tactics that work surprisingly well

1. Reverse interviews
Instead of just querying AI, have it interview you. Get the AI to interview you, rather than interviewing it. Give it a little context and what you’re focusing on and what you’re interested in, and then you ask it to interview you to elicit your own insights.”

This approach helps extract knowledge from yourself, not just from the AI. Sometimes we need that guide to pull ideas out of ourselves.

Announcements from Nvidia and their GTC Conference this week

On 03/19/2025, in 21st century, A/V -- audio/visual, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, business, change, changing business models, cloud-based computing / apps / other cloud-related, corporate / business world, creativity, data related items, design, digital audio, digital video, disruption, emerging technologies, Facebook / Meta Platforms, future, game-changing environment, generational differences, Google, graphics, human-computer interaction (HCI), ideas, innovation, intelligent systems, Microsoft, multimedia, Natural Language Processing (NLP), new business models, NVIDIA, pace of change, platforms, productivity / tips and tricks, society, technologies for your home, technology (general), tools, trends, United States, vendors, vision/possibilities, workplace, by Daniel Christian

From DSC:
Look out Google, Amazon, and others! Nvidia is putting the pedal to the metal in terms of being innovative and visionary! They are leaving the likes of Apple in the dust.

The top talent out there is likely to go to Nvidia for a while. Engineers, programmers/software architects, network architects, product designers, data specialists, AI researchers, developers of robotics and autonomous vehicles, R&D specialists, computer vision specialists, natural language processing experts, and many more types of positions will be flocking to Nvidia to work for a company that has already changed the world and will likely continue to do so for years to come.

NVIDIA just shook the AI and Robotic world at NVIDIA GTC 2025.

CEO Jensen Huang announced jaw-dropping breakthroughs.

Here are the top 11 key highlights you can’t afford to miss: (wait till you see no 3) pic.twitter.com/domejuVdw5

— The AI Colony (@TheAIColony) March 19, 2025

NVIDIA’s AI Superbowl — from theneurondaily.com by Noah and Grant
PLUS: Prompt tips to make AI writing more natural

That’s despite a flood of new announcements (here’s a 16 min video recap), which included:

A new architecture for massive AI data centers (now called “AI factories”).
A physics engine for robot training built with Disney and DeepMind.
A partnership with GM to develop next-gen vehicles, factories and robots.
A new Blackwell chip with “Dynamo” software that makes AI reasoning 40x faster than previous generations.
A new “Rubin” chip slated for 2026 and a “Feynman” chip set for 2028.

For enterprises, NVIDIA unveiled DGX Spark and DGX Station—Jensen’s vision of AI-era computing, bringing NVIDIA’s powerful Blackwell chip directly to your desk.

Nvidia Bets Big on Synthetic Data — from wired.com by Lauren Goode
Nvidia has acquired synthetic data startup Gretel to bolster the AI training data used by the chip maker’s customers and developers.

Nvidia, xAI to Join BlackRock and Microsoft’s $30 Billion AI Infrastructure Fund — from investopedia.com by Aaron McDade
Nvidia and xAI are joining BlackRock and Microsoft in an AI infrastructure group seeking $30 billion in funding. The group was first announced in September as BlackRock and Microsoft sought to fund new data centers to power AI products.

Nvidia CEO Jensen Huang says we’ll soon see 1 million GPU data centers visible from space — from finance.yahoo.com by Daniel Howley
Nvidia CEO Jensen Huang says the company is preparing for 1 million GPU data centers.

Nvidia stock stems losses as GTC leaves Wall Street analysts ‘comfortable with long term AI demand’ — from finance.yahoo.com by Laura Bratton
Nvidia stock reversed direction after a two-day slide that saw shares lose 5% as the AI chipmaker’s annual GTC event failed to excite investors amid a broader market downturn.

Microsoft, Google, and Oracle Deepen Nvidia Partnerships. This Stock Got the Biggest GTC Boost. — from barrons.com by Adam Clark and Elsa Ohlen

The 4 Big Surprises from Nvidia’s ‘Super Bowl of AI’ GTC Keynote — from barrons.com by Tae Kim; behind a paywall

AI Super Bowl. Hi everyone. This week, 20,000 engineers, scientists, industry executives, and yours truly descended upon San Jose, Calif. for Nvidia’s annual GTC developers’ conference, which has been dubbed the “Super Bowl of AI.”

Who does need college anymore? About that book title … — from Education Design Lab

As you may know, Lab founder Kathleen deLaski just published a book with a provocative title: Who Needs College Anymore? Imagining a Future Where Degrees Won’t Matter.

Kathleen is asked about the title in every media interview, before and since the Feb. 25 book release. “It has generated a lot of questions,” she said in our recent book chat. “I tell people to focus on the word, ‘who.’ Who needs college anymore? That’s in keeping with the design thinking frame, where you look at the needs of individuals and what needs are not being met.”

In the same conversation, Kathleen reminded us that only 38% of American adults have a four-year degree. “We never talk about the path to the American dream for the rest of folks,” she said. “We currently are not supporting the other really interesting pathways to financial sustainability — apprenticeships, short-term credentials. And that’s really why I wrote the book, to push the conversation around the 62% of who we call New Majority Learners at the Lab, the people for whom college was not designed.” Watch the full clip

She distills the point into one sentence in this SmartBrief essay: “The new paradigm is a ‘yes and’ paradigm that embraces college and/or other pathways instead of college or bust.”

What can colleges do moving forward?
In this excellent Q&A with Inside Higher Ed, Kathleen shares her No. 1 suggestion: “College needs to be designed as a stepladder approach, where people can come in and out of it as they need, and at the very least, they can build earnings power along the way to help afford a degree program.”

In her Hechinger Report essay, Kathleen lists four more steps colleges can take to meet the demand for more choices, including “affordability must rule.”

From white-collar apprenticeships and micro-credential programs at local community colleges to online bootcamps, self-instruction using YouTube, and more—students are forging alternative paths to GREAT high-paying jobs. (source)

The $100 billion disruption: How AI is reshaping legal tech [Hundia & Mehta]

On 03/12/2025, in 21st century, 24x7x365 access, Access to Justice (A2J), business, change, changing business models, disruption, India, innovation, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, new business models, productivity / tips and tricks, United States, by Daniel Christian

The $100 billion disruption: How AI is reshaping legal tech — from americanbazaaronline.com by Rohan Hundia and Rajesh Mehta

The Size of the Problem: Judicial Backlog and Inefficiencies
India has a massive backlog of more than 47 million pending cases, with civil litigation itself averaging 1,445 days in resolution. In the United States, federal courts dispose of nearly 400,000 cases a year, and complex litigations take years to complete. Artificial intelligence-driven case law research, contract automation, and predictive analytics will cut legal research times by 90%, contract drafting fees by 60%, and hasten case settlements, potentially saving billions of dollars in legal costs.

This is not just an evolution—it is a permanent change toward data-driven jurisprudence, with AI supplementing human capabilities, speeding up delivery of justice, and extending access to legal services. The AI revolution for legal tech is not on its way; it is already under way, dismantling inefficiencies and transforming the legal world in real time.

Scaling and Improving Legal Tech Projects — from legaltalknetwork.com by Taylor Sartor, Luigi Bai, David Gray, and Cat Moon

Legal tech innovators discuss how they are working to scale and improve their successful projects on Talk Justice. FosterPower and Legal Aid Content Intelligence (LACI) leverage technology to make high-quality legal information available to people for free online. Both also received Technology Initiative Grants (TIG) from the Legal Services Corporation to launch their projects. Then, in 2024 they were both selected for a different TIG, called the Sustainability, Enhancement and Adoption (SEA) grant. This funding supports TIG projects that have demonstrated excellent results as they improve their tools and work to increase uptake.

Are Entry-Level Jobs Going Away? The Hidden Workforce Shift — from forbes.com by Dr. Diane Hamilton; via Ryan Craig

The problem is that these new roles demand a level of expertise that wasn’t expected from entry-level candidates in the past. Where someone might have previously learned on the job, they are now required to have relevant certifications, AI proficiency, or experience with digital platforms before they even apply.

Some current and emerging job titles that serve as entry points into industries include:

Digital marketing associate – This role often involves content creation, social media management, and working with AI-driven analytics tools.
Junior AI analyst – Employees in this role assist data science teams by labeling and refining machine learning datasets.
Customer success associate – Replacing traditional customer service roles, these professionals help manage AI-enhanced customer support systems.
Technical support specialist – While this role still involves troubleshooting software, it now often includes AI-driven diagnostics and automation oversight.

ABA Tech Survey Finds Growing Adoption of AI in Legal Practice, with Efficiency Gains as Primary Driver [Ambrogi]

On 03/08/2025, in Artificial Intelligence/Agents/LLMs/and Related, change, changing business models, collaboration, law schools, Legal operations, legal reform, legal technologies, legislatures / government / legal, new business models, productivity / tips and tricks, United States, by Daniel Christian

ABA Tech Survey Finds Growing Adoption of AI in Legal Practice, with Efficiency Gains as Primary Driver — from lawnext.com by Bob Ambrogi

There has been a significant increase in the adoption of artificial intelligence-based tools among law firms, with 30% of respondents now using AI technology compared to just 11% in 2023, according to the just-released 2024 edition of the American Bar Association’s Legal Technology Survey Report.

It finds that time savings and increased efficiency remain the dominant perceived benefits of AI implementation in legal practice.

The report, published Wednesday by the ABA’s Legal Technology Resource Center, is based on a survey that gathered responses from 512 attorneys in private practice across various firm sizes.

Also re: the legal world:

Why The GC-Legal Ops Partnership Is More Critical Than Ever — from abovethelaw.com by Stephanie Corey
The future of in-house legal isn’t about working in silos — it’s about working together.

AI is rapidly changing the way legal work gets done. Legal Ops can help GCs navigate this shift — identifying the right tools, ensuring responsible AI adoption, and optimizing processes so legal teams can focus on high-value work.

Office tasks are being automated now, but nobody has answers on how education and worker upskilling should change. [Fain]

On 03/08/2025, in adult learning, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, change, changing business models, cloud-based computing / apps / other cloud-related, colleges, community colleges, corporate / business world, corporate universities / corporate training, disruption, economics, emerging technologies, higher education, human-computer interaction (HCI), ideas, intelligent systems, leadership, learning ecosystem, legislatures / government / legal, lifelong learning, new business models, organizational change, pace of change, policy, productivity / tips and tricks, professional development, reinvent, research, skills, society, staying relevant, strategy, student-related, surviving, United States, universities, workplace, youth, by Daniel Christian

Blind Spot on AI — from the-job.beehiiv.com by Paul Fain
Office tasks are being automated now, but nobody has answers on how education and worker upskilling should change.

Students and workers will need help adjusting to a labor market that appears to be on the verge of a historic disruption as many business processes are automated. Yet job projections and policy ideas are sorely lacking.
…
The benefits of agentic AI are already clear for a wide range of organizations, including small nonprofits like CareerVillage. But the ability to automate a broad range of business processes means that education programs and skills training for knowledge workers will need to change. And as Chung writes in a must-read essay, we have a blind spot with predicting the impacts of agentic AI on the labor market.

“Without robust projections,” he writes, “policymakers, businesses, and educators won’t be able to come to terms with how rapidly we need to start this upskilling.”

5 Legal Tech Trends Set to Impact Law Firms in 2025 — from programminginsider.com by Marc Berman

The legal industry is experiencing swift changes, with technology becoming an ever more crucial factor in its evolution. As law firms respond to shifting client demands and regulatory changes, the pace of change is accelerating. Embracing legal tech is no longer just an advantage; it’s a necessity.

According to a Forbes report, 66% of legal leaders acknowledge this trend and intend to boost their investments in legal tech moving forward. From artificial intelligence streamlining workflows to cloud computing enabling globalized legal services, the legal landscape is undergoing a digital revolution.

In this article, we’ll explore five key legal tech trends that will define how law firms operate in 2025.

GenAI, Legal Ops, and The Future of Law Firms: A Wake-Up Call? — from echlawcrossroads.com by Stephen Embry

A new study from the Blickstein Group reveals some distributing trends for law firms that represent businesses, particularly large ones. The Study is entitled Legal Service Delivery in the Age of AI. The Study was done jointly by FTI Technologies, a consulting group, and Blickstein. It looks at law department legal operations.

The Findings

GenAI Use by Legal Ops Personnel

The responses reflect a bullish view of what GenAI can do in the legal marketplace but also demonstrate GenAi has a ways to go:

Almost 80% of the respondents think that GenAI will become an “essential part of the legal profession.
81% believe GenAi will drive improved efficiencies
Despite this belief, only some 30% have plans to purchase GenAI tools. For 81%, the primary reason for obtaining and using GenAI tools is the efficiencies these tools bring.
52% say their GenAI strategy is not as sophisticated as they would like or nonexistent.

The biggest barrier to the use of GenAI among the legal ops professions is cost and security concerns and the lack of skilled personnel available to them.

Voting Is Closed, Results Are In: Here are the 15 Legal Tech Startups Selected for the 2025 Startup Alley at ABA TECHSHOW — from lawnext.com by Bob Ambrogi

Voting has now closed and your votes have been tallied to pick the 15 legal tech startups that will get to participate as finalists in the ninth-annual Startup Alley at ABA TECHSHOW 2025, taking place April 2-5 in Chicago.

These 15 finalists will face off in an opening-night pitch competition that is the opening event of TECHSHOW, with the conference’s attendees voting at the conclusion of the pitches to pick the top winners.

Balancing innovation and ethics: Applying generative AI in legal work — from legal.thomsonreuters.com

Generative artificial intelligence (GenAI) has brought a new wave of opportunities to the legal profession, opening doors to greater efficiency and innovation. Its rapid development has also raised questions about its integration within the legal industry. As legal professionals are presented with more options for adopting new technologies, they now face the important task of understanding how GenAI can be seamlessly — and ethically — incorporated into their daily operations.

Emerging Trends in Court Reporting for 2025: Legal Technology and Advantages for Law Firms — from jdsupra.com

The court reporting industry is evolving rapidly, propelled by technological advancements and the increasing demand for efficiency in the legal sector. For 2025, trends such as artificial intelligence (AI), real-time transcription technologies, and data-driven tools are reshaping how legal professionals work. Here’s an overview of these emerging trends and five reasons law firms should embrace these advancements.

Learning Ecosystems

Outdated Microschool Laws Turn Parents into Criminals [Smith Ewing]

The $100 billion disruption: How AI is reshaping legal tech [Hundia & Mehta]

5 legaltech-related items including “GenAI, Legal Ops, and The Future of Law Firms: A Wake-Up Call?” [Embry]

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