Five principles for thinking like a futurist — from er.educause.edu by Marina Gorbis
Thinking about the future allows us to imagine what kind of future we want to live in and how we can get there.

Excerpt:

In my twenty years at the Institute, I’ve developed five core principles for futures thinking:

  • Forget about predictions.
  • Focus on signals.
  • Look back to see forward.
  • Uncover patterns.
  • Create a community.

 

 

As the microcredential market booms, don’t forget the learner — from edsurge.com by Kathleen deLaski

Excerpt:

While this system of microcredentials theoretically will make learning more affordable, portable and relevant, will a diverse range of learners know how and why to take advantage of it? And perhaps more importantly, will they trust it?

The simple answer: only if we intentionally focus on designing around that question.

 

Also see:

  • The Learner Revolution — from eddesignlab.org
    Reflections from five years of applied human-centered design at 100+ institutions

Excerpt:

Higher education is in the throes of a Learner Revolution that will fundamentally change the way students and institutions interact. We see the beginning of this movement now and will see all colleges and universities responding —- or not, at their peril — within a decade. Trends ranging from declining numbers of traditional students, to the rise of artificial intelligence, to the shrinking half-life of job skills have conspired toward this wake-up call moment for all but the most exclusive global higher education brands. At the same time, and partly because of the pressure, leaders are addressing the needs and goals of a changing student population. The calls for “student-centered” design can be heard throughout the ecosystem today, in a way that was just beginning when we started the Education Design Lab.

Colleges and universities must be much more deeply attuned to the twin pressures of learners’ decreasing appetite for debt and employers’ honing of their hiring requirements. That means, in part, an increasing focus on work-relevant skills and competencies—both technical skills and soft skills such as communication and systems thinking. Degrees as the most valuable workforce currency are beginning to give way to more nuanced competencies.

Yet, for the estimated three-quarters of students with at least one non-traditional characteristic, higher education has been in need of serious redesign for at least two decades.

 

Can you make AI fairer than a judge? Play our courtroom algorithm game — from technologyreview.com by Karen Hao and Jonathan Stray
Play our courtroom algorithm game The US criminal legal system uses predictive algorithms to try to make the judicial process less biased. But there’s a deeper problem.

Excerpt:

As a child, you develop a sense of what “fairness” means. It’s a concept that you learn early on as you come to terms with the world around you. Something either feels fair or it doesn’t.

But increasingly, algorithms have begun to arbitrate fairness for us. They decide who sees housing ads, who gets hired or fired, and even who gets sent to jail. Consequently, the people who create them—software engineers—are being asked to articulate what it means to be fair in their code. This is why regulators around the world are now grappling with a question: How can you mathematically quantify fairness? 

This story attempts to offer an answer. And to do so, we need your help. We’re going to walk through a real algorithm, one used to decide who gets sent to jail, and ask you to tweak its various parameters to make its outcomes more fair. (Don’t worry—this won’t involve looking at code!)

The algorithm we’re examining is known as COMPAS, and it’s one of several different “risk assessment” tools used in the US criminal legal system.

 

But whether algorithms should be used to arbitrate fairness in the first place is a complicated question. Machine-learning algorithms are trained on “data produced through histories of exclusion and discrimination,” writes Ruha Benjamin, an associate professor at Princeton University, in her book Race After Technology. Risk assessment tools are no different. The greater question about using them—or any algorithms used to rank people—is whether they reduce existing inequities or make them worse.

 

You can also see change in these articles as well:

 

 

DC: In the future…will there be a “JustWatch” or a “Suppose” for learning-related content?

DC: In the future...will there be a JustWatch or a Suppose for learning-related content?

 

Priorities for new lawyers are changing. Can the legal industry keep up? — — from law.com by Annie Datesh, Natasha Allen, and Nicole Hatcher, Atrium
As the legal field continues to move forward, it is well-primed to place greater value on technological advancements, diverse leadership, and healthy work cultures over settling for the status quo.

Excerpts:

Yet the legal industry these lawyers are joining is evolving, and now increasingly hosts a new cohort of professionals—those shaped by technology and innovation, and who value diversity, mentorship, and efficiency over homogeneous workplaces with minimal coaching and exhausted capacities.

Amid a strengthening job market, why are jobs in a generally well-respected industry being looked over in favor of other industries? One reason could be the legal industry’s notorious lack of progressiveness. The industry’s technology landscape is one such area of slow growth; its lack of diversity is another.

The legal industry’s long-standing dismissal of technology, while slowly changing, is fairly well known. While legal technology holds enormous potential for law firms, the industry as a whole has been famously slow to adopt modern technologies or meaningfully innovate on the traditional law firm business model. Why? For smaller firms, money can be tight, and solutions can be expensive.

 

The good news is that the legal industry is slowly but surely becoming more receptive to the benefits of evolving its traditional approach to the business and practice of law. Legal technologies continue to offer increased efficiencies to law firms, should they elect to adopt them, and the call for diversity and other cultural improvements within firms and the legal industry more broadly is on the rise.

Those players in the legal industry who are able to recognize prevailing industry trends now will be in the best position to act on them.

 

An inserted graphic from DSC:

 

The Future Ready Lawyer — from Wolters Kluwer

Excerpts:

Leveraging technology as a strategic advantage is characteristics of high-performing businesses and professionals around the world. The same is true for the legal sector. Technology is a differentiator, and will become even more important as legal professionals recognize and leverage the unprecedented insights, capabilities and efficiencies that technology delivers. In addition, the emerging legal ecosystems will demand it, as tech-empowered players outside of the traditional legal profession continue to enter and disrupt the market.

 

Excerpt from the Future Ready Lawyer

 

 

From DSC:
It’s interesting to note how many times the words “technology” (205 times) and/or the word “technologies” (77 times) appear in that report.

 

 

Big money is betting on legal industry transformation — from forbes.com by Mark Cohen

Excerpts:

Law has been big business for decades, but only recently has significant venture capital, private equity, and entrepreneur money been pumped into the legal sector. Last year saw an eye-popping 718% increase in legal industry investment, and this year’s capital infusion through the third-quarter has already surpassed last year’s $1 billion total and could well double it. Capital is turbocharging customer-centric providers that are leveraging technology, process, new skillsets, and data to transform the legal function and the delivery of legal services.


Teaser alert: what’s to prevent Amazon, Google, or some other tech giant from entering the legal space, creating a global platform, injecting billions into infrastructure and talent, creating a global legal services hub that connects consumers with global legal delivery sources as never before imagined? Short answer: the inclination to do so.

 

Legal delivery has morphed into a three-legged stool supported by legal, technological, and business expertise. 

 

The rise of the lawyer  — from law21.ca by Jordan Furlong

Per Jordan:

Earlier this year, I received an invitation to write the epilogue for a book called New Suits: Appetite for Disruption in the Legal World, by Michele DeStefano (founder of the groundbreaking Law Without Walls program based at the University of Miami Law School) and Guenther Dobrauz-Saldapenna (partner and leader of PwC Legal Switzerland and leader of PwC’s global legal tech efforts). New Suits is an enormously ambitious and illuminating exploration of the frontiers of technology-powered legal practice, especially for large enterprise clients and their outside counsel, and I highly recommend that you read it.

Of course, I’m no technology expert, and I felt supremely unqualified to say anything useful about the impact of blockchain, AI, RegTech, and so on. But I thought that lawyers who read New Suits, especially newly called lawyers or law students, might reach the end of the book feeling a little overwhelmed by the scale of change facing them, and wondering whether the legal world of the future would in any way resemble the one they had already entered — and if that world would need, want, or even welcome lawyers.

So I wrote what was essentially a message to those lawyers, to explain what all the forthcoming changes would mean for them, what the new legal world was going to demand of them, and what they should feel both empowered and required to demand in return. With the kind permission of the authors, and with a few small edits, here is that lengthy but heartfelt message. 

 

So here’s what I’d very much like you to remember: What you do matters. Who you are matters. When you speak out, it has an impact. When you fall silent, that has an impact too. Do not let yourself get lost in the noise and complexity of the machine; do not lose sight of the primacy and power of true service; do not lose who you are, and who you could be, amid the upheaval and disruption to come. Out of this chaos, you can forge new meaning and greater purpose. Out of the end of one era in the legal profession’s history, you can launch the start of another.

 

Also see:

 

A momentous change in the legal industry garnering little attention — from forbes.com by Hendrik Pretorius

Excerpt:

The needed evolution in legal service delivery may receive a big push in the near future. Surprisingly, this issue seems to be flying under the radar for many in the legal industry.

The California Bar, through its Task Force on Access Through Innovation of Legal Services, created in 2018, seeks to “identify possible regulatory changes to enhance the delivery of, and access to, legal services through the use of technology, including artificial intelligence and online legal service delivery models.”

A report commissioned by this task force stated that “[m]odifying the ethics rules to facilitate greater collaboration across law and other disciplines will (1) drive down costs; (2) improve access; (3) increase predictability and transparency of legal services; (4) aid the growth of new businesses; and (5) elevate the reputation of the legal profession.”

 

Herein lies one of the fundamental challenges within the legal industry: viewing the law as the delivery of a legal product, and understanding that this delivery needs to revolve around the user, not the lawyer. There is a real and growing divide between the current model of legal service delivery put forth by a traditional law firm model and what the public wants. Consumers have raised the bar based on what they are experiencing in interacting with other businesses in other industries.

I love what many of these legal tech companies are doing: They are applying standards from outside the entrenched legal industry and changing entire delivery models. This should be a real wake-up call. But how can law firms truly compete and play a role?

 

Reflections on “DIY Mindset Reshaping Education” [Schaffhauser]

DIY Mindset Reshaping Education — from campustechnology.com by Dian Schaffhauser

Excerpt:

A do-it-yourself mindset is changing the face of education worldwide, according to new survey results. Learners are “patching together” their education from a “menu of options,” including self-teaching, short courses and bootcamps, and they believe that self-service instruction will become even more prevalent for lifelong learning. In the United Sates specifically, 84 percent of people said learning would become even more self-service the older they get.

Among those who have needed to reskill in the last two years to continue doing their jobs, 42 percent found information online and taught themselves and 41 percent took a course or training offered by their employers, a professional association or bootcamp, compared to just 28 percent who pursued a professional certification program, 25 percent who enrolled in a university-level degree program or 12 percent who did nothing.

If people had to learn something new for their career quickly, they said they would be more likely turn to a short training program (47 percent), followed by access to a free resource such as YouTube, Lynda.com or Khan Academy (33 percent). A smaller share (20 percent) would head to an accredited university or college.

 

From DSC:
This is why the prediction from Thomas Frey carries weight and why I’ve been tracking a new learning platform for the 21st century. Given:

  • The exponential pace of technological change occurring in many societies throughout the globe

  • That emerging technologies are game-changers in many industries
  • That people will need to learn about those emerging technologies and how to leverage/use them <– if they want to remain marketable/employed
  • That people need to reinvent themselves quickly, efficiently, and cost-effectively
  • That many people can’t afford the time nor the funding necessary these days to acquire a four-year higher ed degree
  • That running new courses, programs, etc. through committees, faculty senates, etc. takes a great deal of time…and time is something we no longer have (given this new pace of change)

…there needs to be a new, up-to-date, highly responsive, inexpensive learning-related platform for the 21st century. I call this learning platform of the future, “Learning from the Living [Class] Room.” And while it requires subject matter experts / humans in significant ways, AI and other technologies will be embedded throughout such a platform.

 



 

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

source

 

Addendum on 9/18/19:

For $400 per course, students will be able to gain access to course videos that are cinematically filmed and taught by “some of the brightest minds in academia.” Outlier.org students will also have access to problem sets, one-on-one tutoring and assessments proctored through artificial intelligence.

 

 

Digital workplaces are the future for the legal industry — from abovethelaw.com by James Lo
The speed of business is accelerating, and digital workplaces are answering the demand for a better way to work, by providing a single platform to manage content, people, and applications. 

Excerpt:

The consumerisation of enterprise technology has led to an increasing expectation from lawyers, clients, and business users alike that the legal technology they are using in the workplace for collaboration, knowledge management, transaction management, and more should be as useful, intuitive, and user-friendly as what they are already using at home on a day-to-day basis.

Digital workplaces are answering the demand for a better way to work, by providing a single platform to manage content, people, and applications. As law firms review their technology strategy for the next three to five years, there is an opportunity to create digital workplaces that will match how lawyers will want to work in the future. Within a digital workplace, a lawyer will have access to relevant data and content, collaborate with both clients and colleagues, share knowledge, and solve problems, all in real-time, from anywhere.

At the same time, clients are expecting firms to be using data, artificial intelligence and other technologies to predict outcomes, reduce costs, improve transparency and ultimately add value. 

 

After 40 Years of Constant Change, What’s Next for the Legal Industry?  — from law.com by Dan Packel
Few could have anticipated the dramatic shift in scope and scale the industry has undergone since The American Lawyer’s founding 40 years ago. We asked some of the law’s brightest thinkers what we can expect over the next 10.

Excerpts (emphasis DSC):

Technology and Upheaval
While it’s easy to conclude that the technological revolution that’s already been unleashed will continue to drive transformation over the next 10 years, it’s harder to pinpoint how.

Expect more and more tasks to become subject to automation—not just contracts and e-discovery but also areas like trademarks and due diligence for mergers, for starters.

Technology and artificial intelligence on their own are noteworthy, but what’s more compelling is the impact they will have on how firms are structured.

“Everything that can be taken out of the hands of subject-matter experts and handed over to the process experts and technologists will be,” says Orrick, Herrington & Sutcliffe Chairman and CEO Mitch Zuklie. “There will be far fewer associates sitting in rooms with documents and more strategic partnerships among law firms and legal tech providers.”

This transition could help chip away at the supremacy of the billable hour.

Not only will technology move up the value chain for litigation, it will also emerge as a greater player on the deal side. Jae Um, director of pricing strategy at Baker McKenzie, expects to see a much greater focus on compliance and regulatory technology in the next five years.

As AI solutions, which depend upon machine learning, are slowly deployed in the marketplace, their efficacy will inevitably grow.

 

How about a little wild speculation to wrap this up?  With more nonlawyer specialists finding professional homes in law firms, it’s a short leap to hybrids between law firms and professional services operations. Imagine consultants and accountants working together with lawyers and technologists to solve clients’ increasingly complex problems. And what about a high-profile merger between a Big Four firm and a global law firm? I wouldn’t rule it out.

 

 

Dallas County Community College District Students Receive “GreenLight”? Toward Ownership, Lifelong Access of Academic Records — from linkedin.com by Timothy Marshall; with thanks to Mike Mathews for this resource out on LinkedIn

Excerpt:

(DALLAS) — Gone are the days of a lengthy and sometimes costly process to request educational records for job or college applications. Through its investments in groundbreaking technology, DCCCD is allowing students unprecedented access to their educational transcripts. This places students in the unique position to maintain lifelong digital ownership of their complete academic credentials, with the flexibility to use those records to propel them toward academic and career success.

DCCCD is pleased to announce a new partnership with Dallas-based GreenLight Credentials, a new secure digital locker. With GreenLight, DCCCD students will have wide-ranging access to their academic records anytime, anyplace, by simply clicking a button.

 

How to do strategic planning like a futurist — from hbr.org by Amy Webb

Excerpt:

Nice, linear timelines offer a certain amount of assurance: that events can be preordained, chaos can be contained, and success can be plotted and guaranteed. Of course, the real world we all inhabit is a lot messier. Regulatory actions or natural disasters are wholly outside of your control, while other factors — workforce development, operations, new product ideas — are subject to layers of decisions made throughout your organization. As all those variables collide, they shape the horizon.

Chief strategy officers and those responsible for choosing the direction of their organizations are often asked to facilitate “visioning” meetings. This helps teams brainstorm ideas, but it isn’t a substitute for critical thinking about the future. Neither are the one-, three-, or five-year strategic plans that have become a staple within most organizations, though they are useful for addressing short-term operational goals. Deep uncertainty merits deep questions, and the answers aren’t necessarily tied to a fixed date in the future. Where do you want to have impact? What it will take to achieve success? How will the organization evolve to meet challenges on the horizon? These are the kinds of deep, foundational questions that are best addressed with long-term planning.

 

 

DSC: Holy smokes!!! How might this be applied to education/learning/training in the 21st century!?!

DC: Holy smokes!!! How might this be applied to education/learning/training in the 21st century!?!

 

“What if neither distance nor language mattered? What if technology could help you be anywhere you need to be and speak any language? Using AI technology and holographic experiences this is possible, and it is revolutionary.”

 

 

Also see:

Microsoft has a wild hologram that translates HoloLens keynotes into Japanese — from theverge.com by
Azure and HoloLens combine for a hint at the future

Excerpt:

Microsoft has created a hologram that will transform someone into a digital speaker of another language. The software giant unveiled the technology during a keynote at the Microsoft Inspire partner conference [on 7/17/19] in Las Vegas. Microsoft recently scanned Julia White, a company executive for Azure, at a Mixed Reality capture studio to transform her into an exact hologram replica.

The digital version appeared onstage to translate the keynote into Japanese. Microsoft has used its Azure AI technologies and neural text-to-speech to make this possible. It works by taking recordings of White’s voice, in order to create a personalized voice signature, to make it sound like she’s speaking Japanese.

 

 

 

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