In the 2030 and beyond world, employers will no longer be a separate entity from the education establishment. Pressures from both the supply and demand side are so large that employers and learners will end up, by default, co-designing new learning experiences, where all learning counts.

 

OBJECTIVES FOR CONVENINGS

  • Identify the skills everyone will need to navigate the changing relationship between machine intelligence and people over the next 10-12 years.
  • Develop implications for work, workers, students, working learners, employers, and policymakers.
  • Identify a preliminary set of actions that need to be taken now to best prepare for the changing work + learn ecosystem.

Three key questions guided the discussions:

  1. What are the LEAST and MOST essential skills needed for the future?
  2. Where and how will tomorrow’s workers and learners acquire the skills they really need?
  3. Who is accountable for making sure individuals can thrive in this new economy?

This report summarizes the experts’ views on what skills will likely be needed to navigate the work + learn ecosystem over the next 10–15 years—and their suggested steps for better serving the nation’s future needs.

 

In a new world of work, driven especially by AI, institutionally-sanctioned curricula could give way to AI-personalized learning. This would drastically change the nature of existing social contracts between employers and employees, teachers and students, and governments and citizens. Traditional social contracts would need to be renegotiated or revamped entirely. In the process, institutional assessment and evaluation could well shift from top-down to new bottom-up tools and processes for developing capacities, valuing skills, and managing performance through new kinds of reputation or accomplishment scores.

 

In October 2017, Chris Wanstrath, CEO of Github, the foremost code-sharing and social networking resource for programmers today, made a bold statement: “The future of coding is no coding at all.” He believes that the writing of code will be automated in the near future, leaving humans to focus on “higher-level strategy and design of software.” Many of the experts at the convenings agreed. Even creating the AI systems of tomorrow, they asserted, will likely require less human coding than is needed today, with graphic interfaces turning AI programming into a drag-and-drop operation.

Digital fluency does not mean knowing coding languages. Experts at both convenings contended that effectively “befriending the machine” will be less about teaching people to code and more about being able to empathize with AIs and machines, understanding how they “see the world” and “think” and “make decisions.” Machines will create languages to talk to one another.

Here’s a list of many skills the experts do not expect to see much of—if at all—in the future:

  • Coding. Systems will be self-programming.
  • Building AI systems. Graphic interfaces will turn AI programming into drag-and-drop operations.
  • Calendaring, scheduling, and organizing. There won’t be need for email triage.
  • Planning and even decision-making. AI assistants will pick this up.
  • Creating more personalized curricula. Learners may design more of their own personalized learning adventure.
  • Writing and reviewing resumes. Digital portfolios, personal branding, and performance reputation will replace resumes.
  • Language translation and localization. This will happen in real time using translator apps.
  • Legal research and writing. Many of our legal systems will be automated.
  • Validation skills. Machines will check people’s work to validate their skills.
  • Driving. Driverless vehicles will replace the need to learn how to drive.

Here’s a list of the most essential skills needed for the future:

  • Quantitative and algorithmic thinking.  
  • Managing reputation.  
  • Storytelling and interpretive skills.  
  • First principles thinking.  
  • Communicating with machines as machines.  
  • Augmenting high-skilled physical tasks with AI.
  • Optimization and debugging frame of mind.
  • Creativity and growth mindset.
  • Adaptability.
  • Emotional intelligence.
  • Truth seeking.
  • Cybersecurity.

 

The rise of machine intelligence is just one of the many powerful social, technological, economic, environmental, and political forces that are rapidly and disruptively changing the way everyone will work and learn in the future. Because this largely tech-driven force is so interconnected with other drivers of change, it is nearly impossible to understand the impact of intelligent agents on how we will work and learn without also imagining the ways in which these new tools will reshape how we live.

 

 

 

MIT plans $1B computing college, AI research effort — from educationdive.com by James Paterson

Dive Brief (emphasis DSC):

  • The Massachusetts Institute of Technology is creating a College of Computing with the help of a $350 million gift from billionaire investor Stephen A. Schwarzman, who is the CEO and co-founder of the private equity firm Blackstone, in a move the university said is its “most significant reshaping” since 1950.
  • Featuring 50 new faculty positions and a new headquarters building, the $1 billion interdisciplinary initiative will bring together computer science, artificial intelligence (AI), data science and related programs across the institution. MIT will establish a new deanship for the college.
  • The new college…will explore and promote AI’s use in non-technology disciplines with a focus on ethical considerations, which are a growing concern as the technology becomes embedded in many fields.

 

Also see:

Alexa Sessions You Won’t Want to Miss at AWS re:Invent 2018 — from developer.amazon.com

Excerpts — with an eye towards where this might be leading in terms of learning spaces:

Alexa and AWS IoT — Voice is a natural interface to interact not just with the world around us, but also with physical assets and things, such as connected home devices, including lights, thermostats, or TVs. Learn how you can connect and control devices in your home using the AWS IoT platform and Alexa Skills Kit.

Connect Any Device to Alexa and Control Any Feature with the Updated Smart Home Skill API — Learn about the latest update to the Smart Home Skill API, featuring new capability interfaces you can use as building blocks to connect any device to Alexa, including those that fall outside of the traditional smart home categories of lighting, locks, thermostats, sensors, cameras, and audio/video gear. Start learning about how you can create a smarter home with Alexa.

Workshop: Build an Alexa Skill with Multiple Models — Learn how to build an Alexa skill that utilizes multiple interaction models and combines functionality into a single skill. Build an Alexa smart home skill from scratch that implements both custom interactions and smart home functionality within a single skill. Check out these resources to start learning:

 

Your next doctor’s appointment might be with an AI — from technologyreview.com by Douglas Heaven
A new wave of chatbots are replacing physicians and providing frontline medical advice—but are they as good as the real thing?

Excerpt:

The idea is to make seeking advice about a medical condition as simple as Googling your symptoms, but with many more benefits. Unlike self-diagnosis online, these apps lead you through a clinical-grade triage process—they’ll tell you if your symptoms need urgent attention or if you can treat yourself with bed rest and ibuprofen instead. The tech is built on a grab bag of AI techniques: language processing to allow users to describe their symptoms in a casual way, expert systems to mine huge medical databases, machine learning to string together correlations between symptom and condition.

Babylon Health, a London-based digital-first health-care provider, has a mission statement it likes to share in a big, bold font: to put an accessible and affordable health service in the hands of every person on earth. The best way to do this, says the company’s founder, Ali Parsa, is to stop people from needing to see a doctor.

Not everyone is happy about all this. For a start, there are safety concerns. Parsa compares what Babylon does with your medical data to what Facebook does with your social activities—amassing information, building links, drawing on what it knows about you to prompt some action. Suggesting you make a new friend won’t kill you if it’s a bad recommendation, but the stakes are a lot higher for a medical app.

 

 

Also see:

 

 

An open letter to Microsoft and Google’s Partnership on AI — from wired.com by Gerd Leonhard
In a world where machines may have an IQ of 50,000, what will happen to the values and ethics that underpin privacy and free will?

Excerpt:

This open letter is my modest contribution to the unfolding of this new partnership. Data is the new oil – which now makes your companies the most powerful entities on the globe, way beyond oil companies and banks. The rise of ‘AI everywhere’ is certain to only accelerate this trend. Yet unlike the giants of the fossil-fuel era, there is little oversight on what exactly you can and will do with this new data-oil, and what rules you’ll need to follow once you have built that AI-in-the-sky. There appears to be very little public stewardship, while accepting responsibility for the consequences of your inventions is rather slow in surfacing.

 

In a world where machines may have an IQ of 50,000 and the Internet of Things may encompass 500 billion devices, what will happen with those important social contracts, values and ethics that underpin crucial issues such as privacy, anonymity and free will?

 

 

My book identifies what I call the “Megashifts”. They are changing society at warp speed, and your organisations are in the eye of the storm: digitization, mobilisation and screenification, automation, intelligisation, disintermediation, virtualisation and robotisation, to name the most prominent. Megashifts are not simply trends or paradigm shifts, they are complete game changers transforming multiple domains simultaneously.

 

 

If the question is no longer about if technology can do something, but why…who decides this?

Gerd Leonhard

 

 

From DSC:
Though this letter was written 2 years ago back in October of 2016, the messages, reflections, and questions that Gerd puts on the table are very much still relevant today.  The leaders of these powerful companies have enormous power — power to do good, or to do evil. Power to help or power to hurt. Power to be a positive force for societies throughout the globe and to help create dreams, or power to create dystopian societies while developing a future filled with nightmares. The state of the human heart is extremely key here — though many will hate me saying that. But it’s true. At the end of the day, we need to very much care about — and be extremely aware of — the characters and values of the leaders of these powerful companies. 

 

 

Also relevant/see:

Spray-on antennas will revolutionize the Internet of Things — from networkworld.com by Patrick Nelson
Researchers at Drexel University have developed a method to spray on antennas that outperform traditional metal antennas, opening the door to faster and easier IoT deployments.

 From DSC:
Again, it’s not too hard to imagine in this arena that technologies can be used for good or for ill.

 

 

Jarvish’s smart motorcycle helmets will offer Alexa and Siri support and an AR display

 

Jarvish’s smart motorcycle helmets will offer Alexa and Siri support and an AR display — from the verge.com by Chaim Gartenberg

Excerpt:

The Jarvish X is the more basic of the two models. It offers integrated microphones and speakers for Siri, Google Assistant, and Alexa support so wearers have access things like directions, weather updates, and control music through voice control. There’s also a 2K, front-facing camera built into the helmet so you can record your ride. It’s set to cost $799 when it hits Kickstarter in January.

 

 

 

Blackboard, Apple mobile student ID has arrived — from cr80news.com by Andrew Hudson
Mobile Credential officially goes live at launch campuses

Excerpt:

We’ve officially reached the kickoff of Blackboard’s long-standing vision for the mobile student ID. Starting today on the campuses of the University of Alabama, Duke University and the University of Oklahoma, Blackboard with the aid of Apple is enabling students to use mobile credentials everywhere their plastic ID card was previously accepted.

[On 10/2/18], for the first time, iPhones and Apple Watches are enabling users to navigate the full range of transactions both on and off campus. At these three launch institutions, students can add their official student ID card to Apple Wallet to make purchases, authenticate for privileges, as well as enable physical access to dorms, rec centers, libraries and academic buildings.

 

 

 

NEW: The Top Tools for Learning 2018 [Jane Hart]

The Top Tools for Learning 2018 from the 12th Annual Digital Learning Tools Survey -- by Jane Hart

 

The above was from Jane’s posting 10 Trends for Digital Learning in 2018 — from modernworkplacelearning.com by Jane Hart

Excerpt:

[On 9/24/18],  I released the Top Tools for Learning 2018 , which I compiled from the results of the 12th Annual Digital Learning Tools Survey.

I have also categorised the tools into 30 different areas, and produced 3 sub-lists that provide some context to how the tools are being used:

  • Top 100 Tools for Personal & Professional Learning 2018 (PPL100): the digital tools used by individuals for their own self-improvement, learning and development – both inside and outside the workplace.
  • Top 100 Tools for Workplace Learning (WPL100): the digital tools used to design, deliver, enable and/or support learning in the workplace.
  • Top 100 Tools for Education (EDU100): the digital tools used by educators and students in schools, colleges, universities, adult education etc.

 

3 – Web courses are increasing in popularity.
Although Coursera is still the most popular web course platform, there are, in fact, now 12 web course platforms on the list. New additions this year include Udacity and Highbrow (the latter provides daily micro-lessons). It is clear that people like these platforms because they can chose what they want to study as well as how they want to study, ie. they can dip in and out if they want to and no-one is going to tell them off – which is unlike most corporate online courses which have a prescribed path through them and their use is heavily monitored.

 

 

5 – Learning at work is becoming personal and continuous.
The most significant feature of the list this year is the huge leap up the list that Degreed has made – up 86 places to 47th place – the biggest increase by any tool this year. Degreed is a lifelong learning platform and provides the opportunity for individuals to own their expertise and development through a continuous learning approach. And, interestingly, Degreed appears both on the PPL100 (at  30) and WPL100 (at 52). This suggests that some organisations are beginning to see the importance of personal, continuous learning at work. Indeed, another platform that underpins this, has also moved up the list significantly this year, too. Anders Pink is a smart curation platform available for both individuals and teams which delivers daily curated resources on specified topics. Non-traditional learning platforms are therefore coming to the forefront, as the next point further shows.

 

 

From DSC:
Perhaps some foreshadowing of the presence of a powerful, online-based, next generation learning platform…?

 

 

 

To higher ed: When the race track is going 180mph, you can’t walk or jog onto the track. [Christian]

From DSC:
When the race track is going 180mph, you can’t walk or jog onto the track.  What do I mean by that? 

Consider this quote from an article that Jeanne Meister wrote out at Forbes entitled, “The Future of Work: Three New HR Roles in the Age of Artificial Intelligence:”*

This emphasis on learning new skills in the age of AI is reinforced by the most recent report on the future of work from McKinsey which suggests that as many as 375 million workers around the world may need to switch occupational categories and learn new skills because approximately 60% of jobs will have least one-third of their work activities able to be automated.

Go scan the job openings and you will likely see many that have to do with technology, and increasingly, with emerging technologies such as artificial intelligence, deep learning, machine learning, virtual reality, augmented reality, mixed reality, big data, cloud-based services, robotics, automation, bots, algorithm development, blockchain, and more. 

 

From Robert Half’s 2019 Technology Salary Guide 

 

 

How many of us have those kinds of skills? Did we get that training in the community colleges, colleges, and universities that we went to? Highly unlikely — even if you graduated from one of those institutions only 5-10 years ago. And many of those institutions are often moving at the pace of a nice leisurely walk, with some moving at a jog, even fewer are sprinting. But all of them are now being asked to enter a race track that’s moving at 180mph. Higher ed — and society at large — are not used to moving at this pace. 

This is why I think that higher education and its regional accrediting organizations are going to either need to up their game hugely — and go through a paradigm shift in the required thinking/programming/curricula/level of responsiveness — or watch while alternatives to institutions of traditional higher education increasingly attract their learners away from them.

This is also, why I think we’ll see an online-based, next generation learning platform take place. It will be much more nimble — able to offer up-to-the minute, in-demand skills and competencies. 

 

 

The below graphic is from:
Jobs lost, jobs gained: What the future of work will mean for jobs, skills, and wages

 

 

 


 

* Three New HR Roles To Create Compelling Employee Experiences
These new HR roles include:

  1. IBM: Vice President, Data, AI & Offering Strategy, HR
  2. Kraft Heinz Senior Vice President Global HR, Performance and IT
  3. SunTrust Senior Vice President Employee Wellbeing & Benefits

What do these three roles have in common? All have been created in the last three years and acknowledge the growing importance of a company’s commitment to create a compelling employee experience by using data, research, and predictive analytics to better serve the needs of employees. In each case, the employee assuming the new role also brought a new set of skills and capabilities into HR. And importantly, the new roles created in HR address a common vision: create a compelling employee experience that mirrors a company’s customer experience.

 


 

An excerpt from McKinsey Global Institute | Notes from the Frontier | Modeling the Impact of AI on the World Economy 

Workers.
A widening gap may also unfold at the level of individual workers. Demand for jobs could shift away from repetitive tasks toward those that are socially and cognitively driven and others that involve activities that are hard to automate and require more digital skills.12 Job profiles characterized by repetitive tasks and activities that require low digital skills may experience the largest decline as a share of total employment, from some 40 percent to near 30 percent by 2030. The largest gain in share may be in nonrepetitive activities and those that require high digital skills, rising from some 40 percent to more than 50 percent. These shifts in employment would have an impact on wages. We simulate that around 13 percent of the total wage bill could shift to categories requiring nonrepetitive and high digital skills, where incomes could rise, while workers in the repetitive and low digital skills categories may potentially experience stagnation or even a cut in their wages. The share of the total wage bill of the latter group could decline from 33 to 20 percent.13 Direct consequences of this widening gap in employment and wages would be an intensifying war for people, particularly those skilled in developing and utilizing AI tools, and structural excess supply for a still relatively high portion of people lacking the digital and cognitive skills necessary to work with machines.

 


 

 

How AI could help solve some of society’s toughest problems — from MIT Tech Review by Charlotte Jee
Machine learning and game theory help Carnegie Mellon assistant professor Fei Fang predict attacks and protect people.

Excerpt:

At MIT Technology Review’s EmTech conference, Fang outlined recent work across academia that applies AI to protect critical national infrastructure, reduce homelessness, and even prevent suicides.

 

 

Google Cloud’s new AI chief is on a task force for AI military uses and believes we could monitor ‘pretty much the whole world’ with drones — from businessinsider.in by Greg Sandoval

  • Andrew Moore, the new chief of Google Cloud AI, co-chairs a task force on AI and national security with deep defense sector ties.
  • Moore leads the task force with Robert Work, the man who reportedly helped to create Project Maven.
  • Moore has given various talks about the role of AI and defense, once noting that it was now possible to deploy drones capable of surveilling “pretty much the whole world.”
  • One former Googler told Business Insider that the hiring of Moore is a “punch in the face” to those employees.

 

 

How AI can be a force for good — from science.sciencemag.org

Excerpt:

The AI revolution is equally significant, and humanity must not make the same mistake again. It is imperative to address new questions about the nature of post-AI societies and the values that should underpin the design, regulation, and use of AI in these societies. This is why initiatives like the abovementioned AI4People and IEEE projects, the European Union (EU) strategy for AI, the EU Declaration of Cooperation on Artificial Intelligence, and the Partnership on Artificial Intelligence to Benefit People and Society are so important (see the supplementary materials for suggested further reading). A coordinated effort by civil society, politics, business, and academia will help to identify and pursue the best strategies to make AI a force for good and unlock its potential to foster human flourishing while respecting human dignity.

 

 

Ethical regulation of the design and use of AI is a complex but necessary task. The alternative may lead to devaluation of individual rights and social values, rejection of AI-based innovation, and ultimately a missed opportunity to use AI to improve individual wellbeing and social welfare.

 

 

Robot wars — from ethicaljournalismnetwork.org by James Ball
How artificial intelligence will define the future of news

Excerpt:

There are two paths ahead in the future of journalism, and both of them are shaped by artificial intelligence.

The first is a future in which newsrooms and their reporters are robust: Thanks to the use of artificial intelligence, high-quality reporting has been enhanced. Not only do AI scripts manage the writing of simple day-to-day articles such as companies’ quarterly earnings updates, they also monitor and track masses of data for outliers, flagging these to human reporters to investigate.

Beyond business journalism, comprehensive sports stats AIs keep key figures in the hands of sports journalists, letting them focus on the games and the stories around them. The automated future has worked.

The alternative is very different. In this world, AI reporters have replaced their human counterparts and left accountability journalism hollowed out. Facing financial pressure, news organizations embraced AI to handle much of their day-to-day reporting, first for their financial and sports sections, then bringing in more advanced scripts capable of reshaping wire copy to suit their outlet’s political agenda. A few banner hires remain, but there is virtually no career path for those who would hope to replace them ? and stories that can’t be tackled by AI are generally missed.

 

 

Who’s to blame when a machine botches your surgery? — from qz.com by Robert Hart

Excerpt:

That’s all great, but even if an AI is amazing, it will still fail sometimes. When the mistake is caused by a machine or an algorithm instead of a human, who is to blame?

This is not an abstract discussion. Defining both ethical and legal responsibility in the world of medical care is vital for building patients’ trust in the profession and its standards. It’s also essential in determining how to compensate individuals who fall victim to medical errors, and ensuring high-quality care. “Liability is supposed to discourage people from doing things they shouldn’t do,” says Michael Froomkin, a law professor at the University of Miami.

 

 

Alibaba looks to arm hotels, cities with its AI technology — from zdnet.com by Eileen Yu
Chinese internet giant is touting the use of artificial intelligence technology to arm drivers with real-time data on road conditions as well as robots in the hospitality sector, where they can deliver meals and laundry to guests.

Excerpt:

Alibaba A.I. Labs’ general manager Chen Lijuan said the new robots aimed to “bridge the gap” between guest needs and their expected response time. Describing the robot as the next evolution towards smart hotels, Chen said it tapped AI technology to address painpoints in the hospitality sector, such as improving service efficiencies.

Alibaba is hoping the robot can ease hotels’ dependence on human labour by fulfilling a range of tasks, including delivering meals and taking the laundry to guests.

 

 

Accenture Introduces Ella and Ethan, AI Bots to Improve a Patient’s Health and Care Using the Accenture Intelligent Patient Platform — from marketwatch.com

Excerpt:

Accenture has enhanced the Accenture Intelligent Patient Platform with the addition of Ella and Ethan, two interactive virtual-assistant bots that use artificial intelligence (AI) to constantly learn and make intelligent recommendations for interactions between life sciences companies, patients, health care providers (HCPs) and caregivers. Designed to help improve a patient’s health and overall experience, the bots are part of Accenture’s Salesforce Fullforce Solutions powered by Salesforce Health Cloud and Einstein AI, as well as Amazon’s Alexa.

 

 

German firm’s 7 commandments for ethical AI — from france24.com

Excerpt:

FRANKFURT AM MAIN (AFP) –
German business software giant SAP published Tuesday an ethics code to govern its research into artificial intelligence (AI), aiming to prevent the technology infringing on people’s rights, displacing workers or inheriting biases from its human designers.

 

 

 

 

Skype chats are coming to Alexa devices — from engadget.com by Richard Lawlor
Voice controlled internet calls to or from any device with Amazon’s system in it.

Excerpt:

Aside from all of the Alexa-connected hardware, there’s one more big development coming for Amazon’s technology: integration with Skype. Microsoft and Amazon said that voice and video calls via the service will come to Alexa devices (including Microsoft’s Xbox One) with calls that you can start and control just by voice.

 

 

Amazon Hardware Event 2018
From techcrunch.com

 

Echo HomePod? Amazon wants you to build your own — by Brian Heater
One of the bigger surprises at today’s big Amazon event was something the company didn’t announce. After a couple of years of speculation that the company was working on its own version of the Home…

 

 

The long list of new Alexa devices Amazon announced at its hardware event — by Everyone’s favorite trillion-dollar retailer hosted a private event today where they continued to…

 

Amazon introduces APL, a new design language for building Alexa skills for devices with screensAlong with the launch of the all-new Echo Show, the Alexa-powered device with a screen, Amazon also introduced a new design language for developers who want to build voice skills that include multimedia…

Excerpt:

Called Alexa Presentation Language, or APL, developers will be able to build voice-based apps that also include things like images, graphics, slideshows and video, and easily customize them for different device types – including not only the Echo Show, but other Alexa-enabled devices like Fire TV, Fire Tablet, and the small screen of the Alexa alarm clock, the Echo Spot.

 

From DSC:
This is a great move by Amazon — as NLP and our voices become increasingly important in how we “drive” and utilize our computing devices.

 

 

Amazon launches an Echo Wall Clock, because Alexa is gonna be everywhere — by Sarah Perez

 

 

Amazon’s new Echo lineup targets Google, Apple and Sonos — from engadget.com by Nicole Lee
Alexa, dominate the industry.

The business plan from here is clear: Companies pay a premium to be activated when users pose questions related to their products and services. “How do you cook an egg?” could pull up a Food Network tutorial; “How far is Morocco?” could enable the Expedia app.
Also see how Alexa might be a key piece of smart classrooms in the future:
 

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