Learning Ecosystems

Reflections on “Inside Amazon’s artificial intelligence flywheel” [Levy]

On 10/19/2018, in 21st century, 24x7x365 access, A/V -- audio/visual, algorithms, Amazon, analytics, Artificial Intelligence / Machine Learning / Deep Learning, bots, career development, colleges, communities of practice, community colleges, competency-based learning/education, computer science, Content aggregration, content development, content repositories, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, data mining, digital learning, disruption, distance education, e-books, e-publishing related items (EPUB and more), e-readers, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, entrepreneurship, experimentation, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, interactivity, internet, K-12 related, Law Schools, learner profiles, learning, Learning Agents, learning ecosystem, learning from the living [class] room, learning hubs, learning preferences, learning spaces, library / librarians, Lifelong learning, Microlearning, Mobile learning, MOOCs -- Massive Open Online Courses, more choice more control, multimedia, Natural Language Processing (NLP), network based learning, new business models, online learning, online media, online tutoring, personalized/customized learning, platforms, PLNs, reinvent, second screen apps, social learning / networks, society, staying relevant, streams of content, student-related, surviving, teaching online, Technologies for your home, tools, training / L&D, trends, United States, universities, usability, user experience (UX), vision, voice recognition / voice enabled interfaces, Walmart of Education --> New Amazon.com of Higher Education, workplace, by Daniel Christian

Inside Amazon’s artificial intelligence flywheel — from wired.com by Steven Levy
How deep learning came to power Alexa, Amazon Web Services, and nearly every other division of the company.

Excerpt (emphasis DSC):

Amazon loves to use the word flywheel to describe how various parts of its massive business work as a single perpetual motion machine. It now has a powerful AI flywheel, where machine-learning innovations in one part of the company fuel the efforts of other teams, who in turn can build products or offer services to affect other groups, or even the company at large. Offering its machine-learning platforms to outsiders as a paid service makes the effort itself profitable—and in certain cases scoops up yet more data to level up the technology even more.

It took a lot of six-pagers to transform Amazon from a deep-learning wannabe into a formidable power. The results of this transformation can be seen throughout the company—including in a recommendations system that now runs on a totally new machine-learning infrastructure. Amazon is smarter in suggesting what you should read next, what items you should add to your shopping list, and what movie you might want to watch tonight. And this year Thirumalai started a new job, heading Amazon search, where he intends to use deep learning in every aspect of the service.

“If you asked me seven or eight years ago how big a force Amazon was in AI, I would have said, ‘They aren’t,’” says Pedro Domingos, a top computer science professor at the University of Washington. “But they have really come on aggressively. Now they are becoming a force.”

Maybe the force.

From DSC:
When will we begin to see more mainstream recommendation engines for learning-based materials? With the demand for people to reinvent themselves, such a next generation learning platform can’t come soon enough!

Turning over control to learners to create/enhance their own web-based learner profiles; and allowing people to say who can access their learning profiles.
AI-based recommendation engines to help people identify curated, effective digital playlists for what they want to learn about.
Voice-driven interfaces.
Matching employees to employers.
Matching one’s learning preferences (not styles) with the content being presented as one piece of a personalized learning experience.
From cradle to grave. Lifelong learning.
Multimedia-based, interactive content.
Asynchronously and synchronously connecting with others learning about the same content.
Online-based tutoring/assistance; remote assistance.
Reinvent. Staying relevant. Surviving.
Competency-based learning.

We’re about to embark on a period in American history where career reinvention will be critical, perhaps more so than it’s ever been before. In the next decade, as many as 50 million American workers—a third of the total—will need to change careers, according to McKinsey Global Institute. Automation, in the form of AI (artificial intelligence) and RPA (robotic process automation), is the primary driver. McKinsey observes: “There are few precedents in which societies have successfully retrained such large numbers of people.”

Bill Triant and Ryan Craig

Also relevant/see:

Online education’s expansion continues in higher ed with a focus on tech skills — from educationdive.com by James Paterson

Dive Brief:

Online learning continues to expand in higher ed with the addition of several online master’s degrees and a new for-profit college that offers a hybrid of vocational training and liberal arts curriculum online.
Inside Higher Ed reported the nonprofit learning provider edX is offering nine master’s degrees through five U.S. universities — the Georgia Institute of Technology, the University of Texas at Austin, Indiana University, Arizona State University and the University of California, San Diego. The programs include cybersecurity, data science, analytics, computer science and marketing, and they cost from around $10,000 to $22,000. Most offer stackable certificates, helping students who change their educational trajectory.
Former Harvard University Dean of Social Science Stephen Kosslyn, meanwhile, will open Foundry College in January. The for-profit, two-year program targets adult learners who want to upskill, and it includes training in soft skills such as critical thinking and problem solving. Students will pay about $1,000 per course, though the college is waiving tuition for its first cohort.

A cyber-skills shortage means students are being recruited to fight off hackers [Winick]

On 10/18/2018, in algorithms, Artificial Intelligence / Machine Learning / Deep Learning, career development, colleges, community colleges, higher education, ideas, Law Schools, platforms, student-related, universities, workplace, by Daniel Christian

A cyber-skills shortage means students are being recruited to fight off hackers — from technologyreview.com by Erin Winick
Students with little or no cybersecurity knowledge are being paired with easy-to-use AI software that lets them protect their campus from attack.

Excerpt:

There aren’t enough cybersecurity workers out there—and things are getting worse. According to one estimate, by 2021 an estimated 3.5 million cybersecurity jobs will be unfilled. And of the candidates who apply, fewer than one in four are even qualified.

That’s why many large corporations are investing in longer-term solutions like mobile training trucks and apprenticeship programs. But Texas A&M University has found a way to solve its labor shortage in the short term. It’s pairing student security beginners with AI software.

The college’s Security Operations Center deals with about a million attempts to hack the university system each month. While the center does have some full-time employees, the majority of its security force is made up of students. Ten students currently work alongside AI softwareto detect, monitor, and remediate the threats.

AI Forces Shaping Work & Learning in 2030 [IFTF and Lumina Foundation]

On 10/18/2018, in 21st century, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, bots, career development, change, changing business models, colleges, community colleges, competency-based learning/education, computer science, content development, corporate / business world, corporate universities / corporate training, digital learning, education, education technology, emerging technologies, freelancing, future, future of higher education, game-changing environment, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, K-12 related, learning, Learning Agents, learning ecosystem, learning from the living [class] room, Lifelong learning, personalized/customized learning, platforms, programming, society, staying relevant, student-related, Technologies for your home, technology (general), tools, training / L&D, trends, United States, universities, vendors, vision, Walmart of Education --> New Amazon.com of Higher Education, by Daniel Christian

In the 2030 and beyond world, employers will no longer be a separate entity from the education establishment. Pressures from both the supply and demand side are so large that employers and learners will end up, by default, co-designing new learning experiences, where all learning counts.

OBJECTIVES FOR CONVENINGS

Identify the skills everyone will need to navigate the changing relationship between machine intelligence and people over the next 10-12 years.
Develop implications for work, workers, students, working learners, employers, and policymakers.
Identify a preliminary set of actions that need to be taken now to best prepare for the changing work + learn ecosystem.

Three key questions guided the discussions:

What are the LEAST and MOST essential skills needed for the future?
Where and how will tomorrow’s workers and learners acquire the skills they really need?
Who is accountable for making sure individuals can thrive in this new economy?

This report summarizes the experts’ views on what skills will likely be needed to navigate the work + learn ecosystem over the next 10–15 years—and their suggested steps for better serving the nation’s future needs.

In a new world of work, driven especially by AI, institutionally-sanctioned curricula could give way to AI-personalized learning. This would drastically change the nature of existing social contracts between employers and employees, teachers and students, and governments and citizens. Traditional social contracts would need to be renegotiated or revamped entirely. In the process, institutional assessment and evaluation could well shift from top-down to new bottom-up tools and processes for developing capacities, valuing skills, and managing performance through new kinds of reputation or accomplishment scores.

…

In October 2017, Chris Wanstrath, CEO of Github, the foremost code-sharing and social networking resource for programmers today, made a bold statement: “The future of coding is no coding at all.” He believes that the writing of code will be automated in the near future, leaving humans to focus on “higher-level strategy and design of software.” Many of the experts at the convenings agreed. Even creating the AI systems of tomorrow, they asserted, will likely require less human coding than is needed today, with graphic interfaces turning AI programming into a drag-and-drop operation.

Digital fluency does not mean knowing coding languages. Experts at both convenings contended that effectively “befriending the machine” will be less about teaching people to code and more about being able to empathize with AIs and machines, understanding how they “see the world” and “think” and “make decisions.” Machines will create languages to talk to one another.

…

Here’s a list of many skills the experts do not expect to see much of—if at all—in the future:

Coding. Systems will be self-programming.
Building AI systems. Graphic interfaces will turn AI programming into drag-and-drop operations.
Calendaring, scheduling, and organizing. There won’t be need for email triage.
Planning and even decision-making. AI assistants will pick this up.
Creating more personalized curricula. Learners may design more of their own personalized learning adventure.
Writing and reviewing resumes. Digital portfolios, personal branding, and performance reputation will replace resumes.
Language translation and localization. This will happen in real time using translator apps.
Legal research and writing. Many of our legal systems will be automated.
Validation skills. Machines will check people’s work to validate their skills.
Driving. Driverless vehicles will replace the need to learn how to drive.

Here’s a list of the most essential skills needed for the future:

Quantitative and algorithmic thinking.
Managing reputation.
Storytelling and interpretive skills.
First principles thinking.
Communicating with machines as machines.
Augmenting high-skilled physical tasks with AI.
Optimization and debugging frame of mind.
Creativity and growth mindset.
Adaptability.
Emotional intelligence.
Truth seeking.
Cybersecurity.

The rise of machine intelligence is just one of the many powerful social, technological, economic, environmental, and political forces that are rapidly and disruptively changing the way everyone will work and learn in the future. Because this largely tech-driven force is so interconnected with other drivers of change, it is nearly impossible to understand the impact of intelligent agents on how we will work and learn without also imagining the ways in which these new tools will reshape how we live.

Benchmarking Higher Ed AV Staffing Levels — Revisited [Tomei]

On 10/17/2018, in 21st century, A/V -- audio/visual, active learning, career development, colleges, community colleges, digital learning, education, education technology, higher education, teaching & learning, tools, trends, United States, universities, by Daniel Christian

Benchmarking Higher Ed AV Staffing Levels — Revisited — from campustechnology.com by Mike Tomei
As AV-equipped classrooms on campus increase in both numbers and complexity, have AV departments staffed up accordingly? A recent survey sheds some light on how AV is managed in higher education.

Excerpt:

I think we can all agree that new AV system installs have a much higher degree of complexity compared to AV systems five or 10 years ago. The obvious culprits are active learning classrooms that employ multiple displays and matrix switching backends, and conferencing systems of varying complexity being installed in big and small rooms all over campus. But even if today’s standard basic classrooms are offering the same presentation functionality as they were five years ago, the backend AV technology running those systems has still increased in complexity. We’re trying to push very high resolution video signals around the room; copyright-protected digital content is coming into play; there are myriad BYOD devices and connectors that need to be supported; and we’re making a strong push to connect our AV devices to the enterprise network for monitoring and troubleshooting. This increase in AV system complexity just adds to the system design, installation and support burdens placed upon an AV department. Without an increase in FTE staff beyond what we’re seeing, there’s just no way that AV support can truly flourish on campuses.

Today we’re reopening the survey to continue to gather data about AV staffing levels, and we’ll periodically tabulate and publish the results for those that participate. Visit www.AV-Survey.com to take the survey. If you would like to request the full 2018 AV staffing survey results, including average AV department budgets, staffing levels by position, breakouts by public/private/community colleges and small/medium/large schools, please send an e-mail to me (mike@tomeiav.com) and to Craig Park from The Sextant Group (cpark@thesextantgroup.com).

AI Now Law and Policy Reading List [AI Now Institute]

On 10/17/2018, in 21st century, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, bots, data mining, emerging technologies, Law Schools, legislatures / government / legal, policy, by Daniel Christian

AI Now Law and Policy Reading List — from medium.com by the AI Now Institute

Excerpt:

Data-driven technologies are widely used in society to make decisions that affect many critical aspects of our lives, from health, education, employment, and criminal justice to economic, social and political norms. Their varied applications, uses, and consequences raise a number of unique and complex legal and policy concerns. As a result, it can be hard to figure out not only how these systems work but what to do about them.

As a starting point, AI Now offers this Law and Policy Reading List tailored for those interested in learning about key concepts, debates, and leading analysis on law and policy issues related to artificial intelligence and other emerging data-driven technologies.

New game lets players train AI to spot legal issues [Tashea]

On 10/17/2018, in algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, bots, cognitive computing, computer science, design, ideas, innovation, Law Schools, legislatures / government / legal, by Daniel Christian

New game lets players train AI to spot legal issues — from abajournal.com by Jason Tashea

Excerpt:

Got a free minute? There’s a new game that will help train an artificial intelligence model to spot legal issues and help close the access-to-justice gap.

Called Learned Hands—yes, it’s a pun—the game takes 75,000 legal questions posted on Reddit dealing with family, consumer, criminal and other legal issues and asks the user to determine what the issue is.

While conjuring up nightmares of the first-year in law school for many lawyers, David Colarusso says it’s for a good cause.

“It’s an opportunity for attorneys to take their downtime to train machine learning algorithms to help access-to-justice issues,” says Colarusso, director of Suffolk University Law School’s Legal Innovation and Technology (LIT) Lab and partner on this project with the Stanford Legal Design Lab.

From learnedhands.law.stanford.edu/legalIssues

When you play the game, you’ll be spotting if different legal issues are present in people’s stories. Some of these issues will be high level categories, and others will be more specific issues.

Here are the high level categories:

MIT plans $1B computing college, AI research effort — from educationdive.com by James Paterson

Dive Brief (emphasis DSC):

The Massachusetts Institute of Technology is creating a College of Computing with the help of a $350 million gift from billionaire investor Stephen A. Schwarzman, who is the CEO and co-founder of the private equity firm Blackstone, in a move the university said is its “most significant reshaping” since 1950.
Featuring 50 new faculty positions and a new headquarters building, the $1 billion interdisciplinary initiative will bring together computer science, artificial intelligence (AI), data science and related programs across the institution. MIT will establish a new deanship for the college.
The new college…will explore and promote AI’s use in non-technology disciplines with a focus on ethical considerations, which are a growing concern as the technology becomes embedded in many fields.

Also see:

Alexa Sessions You Won’t Want to Miss at AWS re:Invent 2018 — from developer.amazon.com

Excerpts — with an eye towards where this might be leading in terms of learning spaces:

Alexa and AWS IoT — Voice is a natural interface to interact not just with the world around us, but also with physical assets and things, such as connected home devices, including lights, thermostats, or TVs. Learn how you can connect and control devices in your home using the AWS IoT platform and Alexa Skills Kit.

Connect Any Device to Alexa and Control Any Feature with the Updated Smart Home Skill API — Learn about the latest update to the Smart Home Skill API, featuring new capability interfaces you can use as building blocks to connect any device to Alexa, including those that fall outside of the traditional smart home categories of lighting, locks, thermostats, sensors, cameras, and audio/video gear. Start learning about how you can create a smarter home with Alexa.

Workshop: Build an Alexa Skill with Multiple Models — Learn how to build an Alexa skill that utilizes multiple interaction models and combines functionality into a single skill. Build an Alexa smart home skill from scratch that implements both custom interactions and smart home functionality within a single skill. Check out these resources to start learning:

Psalm 25:4-6

On 10/17/2018, in faith, global / globalization, hearts -- matters of the heart, relationships, society, by Daniel Christian

Psalm 25:4-6 New International Version (NIV) — from biblegateway.com

⁴Show me your ways, Lord,
    teach me your paths.
⁵Guide me in your truth and teach me,
    for you are God my Savior,
    and my hope is in you all day long.
⁶Remember, Lord, your great mercy and love,
    for they are from of old.

Your next doctor’s appointment might be with an AI [Douglas Heaven]

On 10/16/2018, in 21st century, 24x7x365 access, A/V -- audio/visual, algorithms, Artificial Intelligence / Machine Learning / Deep Learning, bots, health, innovation, the downsides of technology, UK, vendors, by Daniel Christian

Your next doctor’s appointment might be with an AI — from technologyreview.com by Douglas Heaven
A new wave of chatbots are replacing physicians and providing frontline medical advice—but are they as good as the real thing?

Excerpt:

The idea is to make seeking advice about a medical condition as simple as Googling your symptoms, but with many more benefits. Unlike self-diagnosis online, these apps lead you through a clinical-grade triage process—they’ll tell you if your symptoms need urgent attention or if you can treat yourself with bed rest and ibuprofen instead. The tech is built on a grab bag of AI techniques: language processing to allow users to describe their symptoms in a casual way, expert systems to mine huge medical databases, machine learning to string together correlations between symptom and condition.

Babylon Health, a London-based digital-first health-care provider, has a mission statement it likes to share in a big, bold font: to put an accessible and affordable health service in the hands of every person on earth. The best way to do this, says the company’s founder, Ali Parsa, is to stop people from needing to see a doctor.

…

Not everyone is happy about all this. For a start, there are safety concerns. Parsa compares what Babylon does with your medical data to what Facebook does with your social activities—amassing information, building links, drawing on what it knows about you to prompt some action. Suggesting you make a new friend won’t kill you if it’s a bad recommendation, but the stakes are a lot higher for a medical app.

Also see:

AI helps diagnose depression three months earlier than health services by analysing Facebook posts — from independent.co.uk by Alex Matthews-King
‘Depression appears to be quite detectable in this way; it really changes people’s use of social media in a way that something like diabetes doesn’t,’ researchers write

What will be important in the learn and work ecosystem in 2030? How do we prepare? — from evolllution.com by Holly Zanville | Senior Advisor for Credentialing and Workforce Development, Lumina Foundation

Excerpt:

These seven suggested actions—common to all scenarios—especially resonated with Lumina:

Focus on learning: All learners will need a range of competencies and skills, most critically: learning how to learn; having a foundation in math, science, IT and cross-disciplines; and developing the behaviors of grit, empathy and effective communication.
Prepare all “systems”: Schools will continue to be important places to teach competencies and skills. Parents will be important teachers for children. Workplaces will also be important places for learning, and many learners will need instruction on how to work effectively as part of human/machine teams.
Integrate education and work: Education systems will need to be integrated with work in an education/work ecosystem. To enable movement within the ecosystem, credentials will be useful, but only if they are transparent and portable. The competencies and skills that stand behind credentials will need to be identifiable, using a common language to enable (a) credential providers to educate/train for an integrated education/work system; (b) employers to hire people and upgrade their skills; and (c) governments (federal/state/local) to incentivize and regulate programs and policies that support the education/work system.
Assess learning: Assessing competencies and skills acquired in multiple settings and modes (including artificial reality and virtual reality tools), will be essential. AI will enable powerful new assessment tools to collect and analyze data about what humans know and can do.
Build fair, moral AI: There will be a high priority on ensuring that AI has built-in checks and balances that reflect moral values and honor different cultural perspectives.
Prepare for human/machine futures: Machines will join humans in homes, schools and workplaces. Machines will likely be viewed as citizens with rights. Humans must prepare for side-by-side “relationships” with machines, especially in situations in which machines will be managing aspects of education, work and life formerly managed by humans. Major questions will also arise about the ownership of AI structures—what ownership looks like, and who profits from ubiquitous AI structures.
Build networks for readiness/innovation: Open and innovative partnerships will be needed for whatever future scenarios emerge. In a data-rich world, we won’t solve problems alone; networks, partnerships and communities will be key.