2020 Top 10 Issues: Simplify, Sustain, Innovate: The Drive to Digital Transformation Begins — from Educause by Susan Grajek

  1. Information security strategy
  2. Privacy
  3. Sustainable funding
  4. Digital integrations
  5. Student retention and completion
  6. Student-centric higher education
  7. Improved enrollment
  8. Higher education affordability
  9. Administrative simplification
  10. The integrative CIO

Also see:

The 30th National Survey of eLearning and Information Technology in US Higher Education — from campuscomputing.net
Hiring and Retaining Campus IT Talent Are Challenges; Many Campus Leaders Are Not Well-Informed About nor Engaged with Digital Issues

Excerpt:

New data from the fall 2019 Campus Computing Survey highlight the challenges that IT leaders across all sectors of US higher education confront in hiring and retaining IT talent. More than three-fourths (77 percent) of the CIOs and senior campus officials participating 2019 survey cite “hiring and retaining IT talent” as a top institutional IT priority. Similarly, 78 percent point to uncompetitive campus salaries and benefits as a major problem in the quest to hire and retain IT talent. And reflecting the campus financial challenges that affect hiring and staff retention efforts, fully two-thirds (67 percent) agree/strongly agree that institutional IT funding “has not recovered from the budget cuts” experienced by colleges and universities across all sectors of higher education since the “Great Recession of 2008.”

 

DC: In the future…will there be a “JustWatch” or a “Suppose” for learning-related content?

DC: In the future...will there be a JustWatch or a Suppose for learning-related content?

 

Artificial Intelligence in Future and Present — from datafloq.com
A look at what AI might do and what it can actually do in various industries…

  • Artificial Intelligence and Medicine
  • Artificial Intelligence and Finance
  • Artificial Intelligence and Manufacturing
  • Artificial Intelligence and Media & Entertainment
  • Artificial Intelligence and Education

 

Reflections on “DIY Mindset Reshaping Education” [Schaffhauser]

DIY Mindset Reshaping Education — from campustechnology.com by Dian Schaffhauser

Excerpt:

A do-it-yourself mindset is changing the face of education worldwide, according to new survey results. Learners are “patching together” their education from a “menu of options,” including self-teaching, short courses and bootcamps, and they believe that self-service instruction will become even more prevalent for lifelong learning. In the United Sates specifically, 84 percent of people said learning would become even more self-service the older they get.

Among those who have needed to reskill in the last two years to continue doing their jobs, 42 percent found information online and taught themselves and 41 percent took a course or training offered by their employers, a professional association or bootcamp, compared to just 28 percent who pursued a professional certification program, 25 percent who enrolled in a university-level degree program or 12 percent who did nothing.

If people had to learn something new for their career quickly, they said they would be more likely turn to a short training program (47 percent), followed by access to a free resource such as YouTube, Lynda.com or Khan Academy (33 percent). A smaller share (20 percent) would head to an accredited university or college.

 

From DSC:
This is why the prediction from Thomas Frey carries weight and why I’ve been tracking a new learning platform for the 21st century. Given:

  • The exponential pace of technological change occurring in many societies throughout the globe

  • That emerging technologies are game-changers in many industries
  • That people will need to learn about those emerging technologies and how to leverage/use them <– if they want to remain marketable/employed
  • That people need to reinvent themselves quickly, efficiently, and cost-effectively
  • That many people can’t afford the time nor the funding necessary these days to acquire a four-year higher ed degree
  • That running new courses, programs, etc. through committees, faculty senates, etc. takes a great deal of time…and time is something we no longer have (given this new pace of change)

…there needs to be a new, up-to-date, highly responsive, inexpensive learning-related platform for the 21st century. I call this learning platform of the future, “Learning from the Living [Class] Room.” And while it requires subject matter experts / humans in significant ways, AI and other technologies will be embedded throughout such a platform.

 



 

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

source

 

Addendum on 9/18/19:

For $400 per course, students will be able to gain access to course videos that are cinematically filmed and taught by “some of the brightest minds in academia.” Outlier.org students will also have access to problem sets, one-on-one tutoring and assessments proctored through artificial intelligence.

 

 

Artificial Intelligence in Higher Education: Applications, Promise and Perils, and Ethical Questions — from er.educause.edu by Elana Zeide
What are the benefits and challenges of using artificial intelligence to promote student success, improve retention, streamline enrollment, and better manage resources in higher education?

Excerpt:

The promise of AI applications lies partly in their efficiency and partly in their efficacy. AI systems can capture a much wider array of data, at more granularity, than can humans. And these systems can do so in real time. They can also analyze many, many students—whether those students are in a classroom or in a student body or in a pool of applicants. In addition, AI systems offer excellent observations and inferences very quickly and at minimal cost. These efficiencies will lead, we hope, to increased efficacy—to more effective teaching, learning, institutional decisions, and guidance. So this is one promise of AI: that it will show us things we can’t assess or even envision given the limitations of human cognition and the difficulty of dealing with many different variables and a wide array of students.

A second peril in the use of artificial intelligence in higher education consists of the various legal considerations, mostly involving different bodies of privacy and data-protection law. Federal student-privacy legislation is focused on ensuring that institutions (1) get consent to disclose personally identifiable information and (2) give students the ability to access their information and challenge what they think is incorrect.7 The first is not much of an issue if institutions are not sharing the information with outside parties or if they are sharing through the Family Educational Rights and Privacy Act (FERPA), which means an institution does not have to get explicit consent from students. The second requirement—providing students with access to the information that is being used about them—is going to be an increasingly interesting issue.8 I believe that as the decisions being made by artificial intelligence become much more significant and as students become more aware of what is happening, colleges and universities will be pressured to show students this information. People are starting to want to know how algorithmic and AI decisions are impacting their lives.

My short advice about legal considerations? Talk to your lawyers. The circumstances vary considerably from institution to institution.

 

Google brings AI to studying with Socratic — from zdnet.com by Stephanie Condon
Ahead of the new school year, Google is re-launching a mobile learning app it acquired last year.

Excerpt:

Google this week started rolling out a revamped version of a mobile learning app, called Socratic, that the tech giant acquired last year. The updated app, with new machine learning-powered features, coincides with the start of the school year, as well as other Google for Education initiatives.

Socratic aims to help both high school and university students in their studies outside of the classroom. If students need help answering a study question, they can now use the Socratic app to ask a question with their voice, or to take a picture of a question in their study materials. The app will then find relevant material from across the web.

 

Also see:

  • The School of Tomorrow Will Revolve Around AI — from datafloq.com
    Excerpt:
    We live in exponential times, and merely having a digital strategy focused on continuous innovation is no longer enough to thrive in a constantly changing world. To transform an organisation and contribute to building a secure and rewarding networked society, collaboration among employees, customers, business units and even things is increasingly becoming key.Especially with the availability of new technologies such as artificial intelligence, organisations now, more than ever before, need to focus on bringing together the different stakeholders to co-create the future. Big data empowers customers and employees, the Internet of Things will create vast amounts of data and connects all devices, while artificial intelligence creates new human-machine interactions. In today’s world, every organisation is a data organisation, and AI is required to make sense of it all.

Addendum on 8/23/19

 

China has started a grand experiment in AI education. It could reshape how the world learns. — from technologyreview.com by Karen Hao
In recent years, the country has rushed to pursue “intelligent education.” Now its billion-dollar ed-tech companies are planning to export their vision overseas.

Excerpt:

Zhou Yi was terrible at math. He risked never getting into college. Then a company called Squirrel AI came to his middle school in Hangzhou, China, promising personalized tutoring. He had tried tutoring services before, but this one was different: instead of a human teacher, an AI algorithm would curate his lessons. The 13-year-old decided to give it a try. By the end of the semester, his test scores had risen from 50% to 62.5%. Two years later, he scored an 85% on his final middle school exam.

“I used to think math was terrifying,” he says. “But through tutoring, I realized it really isn’t that hard. It helped me take the first step down a different path.”

 

The strategy has fueled mind-boggling growth. In the five years since it was founded, the company has opened 2,000 learning centers in 200 cities and registered over a million students—equal to New York City’s entire public school system. It plans to expand to 2,000 more centers domestically within a year. To date, the company has also raised over $180 million in funding. At the end of last year, it gained unicorn status, surpassing $1 billion in valuation.

 

DSC: Holy smokes!!! How might this be applied to education/learning/training in the 21st century!?!

DC: Holy smokes!!! How might this be applied to education/learning/training in the 21st century!?!

 

“What if neither distance nor language mattered? What if technology could help you be anywhere you need to be and speak any language? Using AI technology and holographic experiences this is possible, and it is revolutionary.”

 

 

Also see:

Microsoft has a wild hologram that translates HoloLens keynotes into Japanese — from theverge.com by
Azure and HoloLens combine for a hint at the future

Excerpt:

Microsoft has created a hologram that will transform someone into a digital speaker of another language. The software giant unveiled the technology during a keynote at the Microsoft Inspire partner conference [on 7/17/19] in Las Vegas. Microsoft recently scanned Julia White, a company executive for Azure, at a Mixed Reality capture studio to transform her into an exact hologram replica.

The digital version appeared onstage to translate the keynote into Japanese. Microsoft has used its Azure AI technologies and neural text-to-speech to make this possible. It works by taking recordings of White’s voice, in order to create a personalized voice signature, to make it sound like she’s speaking Japanese.

 

 

 

Pearson moves away from print textbooks — from campustechnology.com by Rhea Kelly

Excerpt:

All of Pearson’s 1,500 higher education textbooks in the U.S. will now be “digital first.” The company announced its big shift away from print today, calling the new approach a “product as a service model and a generational business shift to be much more like apps, professional software or the gaming industry.”

The digital format will allow Pearson to update textbooks on an ongoing basis, taking into account new developments in the field of study, new technologies, data analytics and efficacy research, the company said in a news announcement. The switch to digital will also lower the cost for students: The average e-book price will be $40, or $79 for a “full suite of digital learning tools.”

 

Reflections on “Clay Shirky on Mega-Universities and Scale” [Christian]

Clay Shirky on Mega-Universities and Scale — from philonedtech.com by Clay Shirky
[This was a guest post by Clay Shirky that grew out of a conversation that Clay and Phil had about IPEDS enrollment data. Most of the graphs are provided by Phil.]

Excerpts:

Were half a dozen institutions to dominate the online learning landscape with no end to their expansion, or shift what Americans seek in a college degree, that would indeed be one of the greatest transformations in the history of American higher education. The available data, however, casts doubt on that idea.

Though much of the conversation around mega-universities is speculative, we already know what a mega-university actually looks like, one much larger than any university today. It looks like the University of Phoenix, or rather it looked like Phoenix at the beginning of this decade, when it had 470,000 students, the majority of whom took some or all of their classes online. Phoenix back then was six times the size of the next-largest school, Kaplan, with 78,000 students, and nearly five times the size of any university operating today.

From that high-water mark, Phoenix has lost an average of 40,000 students every year of this decade.

 

From DSC:
First of all, I greatly appreciate both Clay’s and Phil’s thought leadership and their respective contributions to education and learning through the years. I value their perspectives and their work.  Clay and Phil offer up a great article here — one worth your time to read.  

The article made me reflect on what I’ve been building upon and tracking for the last decade — a next generation ***PLATFORM*** that I believe will represent a powerful piece of a global learning ecosystem. I call this vision, “Learning from the Living [Class] Room.” Though the artificial intelligence-backed platform that I’m envisioning doesn’t yet fully exist — this new era and type of learning-based platform ARE coming. The emerging signs, technologies, trends — and “fingerprints”of it, if you will — are beginning to develop all over the place.

Such a platform will:

  • Be aimed at the lifelong learner.
  • Offer up major opportunities to stay relevant and up-to-date with one’s skills.
  • Offer access to the program offerings from many organizations — including the mega-universities, but also, from many other organizations that are not nearly as large as the mega-universities.
  • Be reliant upon human teachers, professors, trainers, subject matter experts, but will be backed up by powerful AI-based technologies/tools. For example, AI-based tools will pulse-check the open job descriptions and the needs of business and present the top ___ areas to go into (how long those areas/jobs last is anyone’s guess, given the exponential pace of technological change).

Below are some quotes that I want to comment on:

Not nothing, but not the kind of environment that will produce an educational Amazon either, especially since the top 30 actually shrank by 0.2% a year.

 

Instead of an “Amazon vs. the rest” dynamic, online education is turning into something much more widely adopted, where the biggest schools are simply the upper end of a continuum, not so different from their competitors, and not worth treating as members of a separate category.

 

Since the founding of William and Mary, the country’s second college, higher education in the U.S. hasn’t been a winner-take-all market, and it isn’t one today. We are not entering a world where the largest university operates at outsized scale, we’re leaving that world; 

 

From DSC:
I don’t see us leaving that world at all…but that’s not my main reflection here. Instead, I’m not focusing on how large the mega-universities will become. When I speak of a forthcoming Walmart of Education or Amazon of Education, what I have in mind is a platform…not one particular organization.

Consider that the vast majority of Amazon’s revenues come from products that other organizations produce. They are a platform, if you will. And in the world of platforms (i.e., software), it IS a winner take all market. 

Bill Gates reflects on this as well in this recent article from The Verge:

“In the software world, particularly for platforms, these are winner-take-all markets.

So it’s all about a forthcoming platform — or platforms. (It could be more than one platform. Consider Apple. Consider Microsoft. Consider Google. Consider Facebook.)

But then the question becomes…would a large amount of universities (and other types of organizations) be willing to offer up their courses on a platform? Well, consider what’s ALREADY happening with FutureLearn:

Finally…one more excerpt from Clay’s article:

Eventually the new ideas lose their power to shock, and end up being widely copied. Institutional transformation starts as heresy and ends as a section in the faculty handbook. 

From DSC:
This is a great point. Reminds me of this tweet from Fred Steube (and I added a piece about Western Telegraph):

 

Some things to reflect upon…for sure.

 
 
 

Is your college future-ready? — from jisc.ac.uk by Robin Ghurbhurun

Excerpt:

Artificial intelligence (AI) is increasingly becoming science fact rather than science fiction. Alexa is everywhere from the house to the car, Siri is in the palm of your hand and students and the wider community can now get instant responses to their queries. We as educators have a duty to make sense of the information out there, working alongside AI to facilitate students’ curiosities.

Instead of banning mobile phones on campus, let’s manage our learning environments differently

We need to plan strategically to avoid a future where only the wealthy have access to human teachers, whilst others are taught with AI. We want all students to benefit from both. We should have teacher-approved content from VLEs and AI assistants supporting learning and discussion, everywhere from the classroom to the workplace. Let’s learn from the domestic market; witness the increasing rise of co-bot workers coming to an office near you.

 

 

From DSC:
Re: the Learning from the Living [Class] Room vision of a next gen learning platform

 

Learning from the Living Class Room

 

…wouldn’t it be cool if you could use your voice to ask your smart/connected “TV” type of device:

“Show me the test questions for Torts I from WMU-Cooley Law School. Cooley could then charge $0.99 for these questions.”

Then, the system knows how you did on answering those questions. The ones you got right, you don’t get asked to review as often as the ones you got wrong. As you get a question right more often, the less you are asked to answer it.

You sign up for such streams of content — and the system assesses you periodically. This helps a person keep certain topics/information fresh in their memory. This type of learning method would be incredibly helpful for students trying to pass the Bar or other types of large/summative tests — especially when a student has to be able to recall information that they learned over the last 3-5 years.

Come to think of it…this method could help all of us in learning new disciplines/topics throughout our lifetimes. Sign up for the streams of content that you want to learn more about…and drop the (no-longer relevant) subscriptions as needed..

 

We need to tap into streams of content in our next gen learning platform

 

The finalized 2019 Horizon Report Higher Education Edition (from library.educause.edu) was just released on 4/23/19.

Excerpt:

Key Trends Accelerating Technology Adoption in Higher Education:

Short-TermDriving technology adoption in higher education for the next one to two years

  • Redesigning Learning Spaces
  • Blended Learning Designs

Mid-TermDriving technology adoption in higher education for the next three to five years

  • Advancing Cultures of Innovation
  • Growing Focus on Measuring Learning

Long-TermDriving technology adoption in higher education for five or more years

  • Rethinking How Institutions Work
  • Modularized and Disaggregated Degrees

 

 

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