We have a massive opportunity to transform law and legal services to better serve society. We MUST AUTOMATE the majority of what lawyers do today so that we can expand access to the law and justice for EVERYONE in the future.
From DSC: I put the following comment on Dan’s posting:
I couldn’t agree more Dan. Millions of people could benefit from the considered, careful research of — and eventual application of — technologies to significantly improve/impact access to justice (#A2J).
According to a recent report from Goldman Sachs, a bank, 44% of legal tasks could be performed by AI, more than in any occupation surveyed except for clerical and administrative support. Lawyers spend an awful lot of time scrutinising tedious documents—the sort of thing that AI has already demonstrated it can do well. Lawyers use AI for a variety of tasks, including due diligence, research and data analytics. These applications have largely relied on “extractive” AI, which, as the name suggests, extracts information from a text, answering specific questions about its contents.
Ultimately this will be good news for clients. “People who go to lawyers don’t want lawyers: they want resolutions to their problems or the avoidance of problems altogether,” explains Mr Susskind. If AI can provide those outcomes then people will use AI. Many people already use software to do their taxes rather than rely on professionals; “Very few of them are complaining about the lack of social interaction with their tax advisers.”
Ernst and Young dug a little deeper. “Today’s disruptive working landscape requires organisations to largely restructure the way they are doing work,” they noted in a bulletin in March this year. “Time now spent on tasks will be equally divided between people and machines. For these reasons, workforce roles will change and so do the skills needed to perform them.”
The World Economic Forum has pointed to this global skills gap and estimates that, while 85 million jobs will be displaced, 50% of all employees will need reskilling and/or upskilling by 2025. This, it almost goes without saying, will require Learning and Development departments to do the heavy-lifting in this initial transformational phase but also in an on-going capacity.
“And that’s the big problem,” says Hardman. “2025 is only two and half years away and the three pillars of L&D – knowledge transference, knowledge reinforcement and knowledge assessment – are crumbling. They have been unchanged for decades and are now, faced by revolutionary change, no longer fit for purpose.”
ChatGPT is the shakeup education needs— from eschoolnews.com by Joshua Sine As technology evolves, industries must evolve alongside it, and education is no exception–especially when students heavily and regularly rely on edtech
Key points:
Education must evolve along with technology–students will expect it
Embracing new technologies helps education leverage adaptive technology that engage student interest
What are the most common causes for teacher burnout?
There are plenty of reasons for teacher burnout. Teachers report:
Heavy workloads
A poor education landscape of Individual Education Program (IEP) plans
Staff shortages
Social media issues
Safety issues
Low salaries
Mental health
A deficit of education funds
And more
From DSC: Our oldest daughter teaches third grade. She and all of the other third-grade teachers at her school are not returning next year. Ouch! The school system that she works for asks teachers to serve as daycare providers before and after the official school day. Plus, the workloads require 6-7 days a week, especially for first-year teachers and/or other teachers who needed to teach different grade levels (i.e., increased prep times).
May 21, 2023 It’s officially the season of caps, gowns, and stoles—and new grads are gearing up for entry into the world of work at a time when organizations are undergoing massive shifts. “The shifts include complex questions about how to organize for speed to shore up resilience, find the right balance between in-person and remote work models, address employees’ declining mental health, and build new institutional capabilities at a time of rapid technological change, among others,” write Patrick Guggenberger, Dana Maor, Michael Park, and Patrick Simon in a new report. These changes have significant implications for structures, processes, and people. How can new grads set themselves up for success in a quickly evolving environment? If you’re a soon-to-be new grad or know one, check out our newly refreshed special collection for insights and interviews on topics including productivity, hybrid work models, worker preferences, tech trends, and much more.
On a somewhat relevant posting (it has to do with career development as well), also see:
From Basic to Brand: How to Build and Use a Purposeful LinkedIn Profile — from er.educause.edu by Ryan MacTaggart and Laurie Burruss Developing a professional brand helps higher education professionals establish meaningful work-related connections and build credibility in their area of expertise.
Trend No. 3: The business model faces a full-scale transformation — from www2.deloitte.com by Cole Clark, Megan Cluver, and Jeffrey J. Selingo The traditional business model of higher education is broken as institutions can no longer rely on rising tuition among traditional students as the primary driver of revenue.
Excerpt:
Yet the opportunities for colleges and universities that shift their business model to a more student-centric one, serving the needs of a wider diversity of learners at different stages of their lives and careers, are immense. Politicians and policymakers are looking for solutions to the demographic cliff facing the workforce and the need to upskill and reskill generations of workers in an economy where the half-life of skills is shrinking. This intersection of needs—higher education needs students; the economy needs skilled workers—means that colleges and universities, if they execute on the right set of strategies, could play a critical role in developing the workforce of the future. For many colleges, this shift will require a significant rethinking of mission and structure as many institutions weren’t designed for workforce development and many faculty don’t believe it’s their job to get students a job. But if a set of institutions prove successful on this front, they could in the process improve the public perception of higher education, potentially leading to more political and financial support for growing this evolving business model in the future.
Also see:
Trend No. 2: The value of the degree undergoes further questioning — from www2.deloitte.com by Cole Clark, Megan Cluver, and Jeffrey J. Selingo The perceived value of higher education has fallen as the skills needed to keep up in a job constantly change and learners have better consumer information on outcomes.
Excerpt:
Higher education has yet to come to grips with the trade-offs that students and their families are increasingly weighing with regard to obtaining a four-year degree.
…
But the problem facing the vast majority of colleges and universities is that they are no longer perceived to be the best source for the skills employers are seeking. This is especially the case as traditional degrees are increasingly competing with a rising tide of microcredentials, industry-based certificates, and well-paying jobs that don’t require a four-year degree.
Trend No. 1: College enrollment reaches its peak — from www2.deloitte.com by Cole Clark, Megan Cluver, and Jeffrey J. Selingo
Enrollment rates in higher education have been declining in the United States over the years as other countries catch up.
Excerpt:
Higher education in the United States has only known growth for generations. But enrollment of traditional students has been falling for more than a decade, especially among men, putting pressure both on the enrollment pipeline and on the work ecosystem it feeds. Now the sector faces increased headwinds as other countries catch up with the aggregate number of college-educated adults, with China and India expected to surpass the United States as the front runners in educated populations within the next decade or so.
Also related to higher education, see the following items:
Number of Colleges in Distress Is Up 70% From 2012 — from bloomberg.com by Nic Querolo (behind firewall) More schools see falling enrollement and tuition revenue | Small private, public colleges most at risk, report show
Based on a survey of college students over the last three semesters, students understand that remotely attending a lecture via remote synchronous technology is less effective for them than attending in person, but they highly value the flexibility of this option of attending when they need it.
As the Level Up coalition reports ,“the vast majority — 80% — of Black Americans believe that college is unaffordable.” This is not surprising given that Black families have fewer assets to pay for college and, as a result, incur significantly more student loan debt than their white or Latino peers. This is true even at the community college level. Only one-third of Black students are able to earn an associate degree without incurring debt.
Less than 30 percent of college graduates are working in a career closely related to their major, and the average worker has 12 jobs in their lifetime. That means, he says, that undergraduates must learn to be nimble and must build transferable skills. Why can’t those skills and ways of thinking be built into general education?
…
“Anyone paying attention to the nonacademic job market,” he writes, “will know that skills, rather than specific majors, are the predominant currency.”
Positive Partnership: Creating Equity in Gateway Course Success— from insidehighered.com by Ashley Mowreader The Gardner Institute’s Courses and Curricula in Urban Ecosystems initiative works alongside institutions to improve success in general education courses.
The main takeaway is that our view of higher education’s value is souring. Fewer of us see post-secondary learning as worth the cost, and now a majority think college and university degrees are no longer worth it: “56% of Americans think earning a four-year degree is a bad bet compared with 42% who retain faith in the credential.”
…
Again, this is all about one question in one poll with a small n. But it points to directions higher ed and its national setting are headed in, and we should think hard about how to respond.
EdSurge connected with Talbert to hear what he uses in his classes now, and why he argues that reforming how grading works is key to increasing student engagement.
Across all socioeconomic and racial groups, Americans want an education system that goes beyond college preparation and delivers practical skills for every learner, based on their own needs, goals and vision for the future.
We believe that this can be achieved by making the future of learning more personalized, focused on the needs of individual learners, with success measured by progress and proficiency instead of point-in-time test scores.
Change is hard, but we expect our students to take risks and fail every day. We should ask no less of ourselves.
The Future of Teaching and Learning
Artificial intelligence (AI) has taken the world by storm, with new AI-powered tools such as ChatGPT opening up new opportunities in higher education for content creation, communication, and learning, while also raising new concerns about the misuses and overreach of technology. Our shared humanity has also become a key focal point within higher education, as faculty and leaders continue to wrestle with understanding and meeting the diverse needs of students and to find ways of cultivating institutional communities that support student well-being and belonging.
For this year’s teaching and learning Horizon Report, then, our panelists’ discussions oscillated between these seemingly polar ideas: the supplanting of human activity with powerful new technological capabilities, and the need for more humanity at the center of everything we do. This report summarizes the results of those discussions and serves as one vantage point on where our future may be headed.
From DSC: I don’t think all students hate AI. My guess is that a lot of them like AI and are very intrigued by it. The next generation is starting to see its potential — for good and/or for ill.
One of the comments (from the above item) said to check out the following video. I saw one (or both?) of these people on a recent 60 Minutes piece as well.
This week I spent a few days at the ASU/GSV conference and ran into 7,000 educators, entrepreneurs, and corporate training people who had gone CRAZY for AI.
No, I’m not kidding. This community, which makes up people like training managers, community college leaders, educators, and policymakers is absolutely freaked out about ChatGPT, Large Language Models, and all sorts of issues with AI. Now don’t get me wrong: I’m a huge fan of this. But the frenzy is unprecedented: this is bigger than the excitement at the launch of the i-Phone.
Second, the L&D market is about to get disrupted like never before. I had two interactive sessions with about 200 L&D leaders and I essentially heard the same thing over and over. What is going to happen to our jobs when these Generative AI tools start automatically building content, assessments, teaching guides, rubrics, videos, and simulations in seconds?
The answer is pretty clear: you’re going to get disrupted. I’m not saying that L&D teams need to worry about their careers, but it’s very clear to me they’re going to have to swim upstream in a big hurry. As with all new technologies, it’s time for learning leaders to get to know these tools, understand how they work, and start to experiment with them as fast as you can.
Speaking of the ASU+GSV Summit, see this posting from Michael Moe:
Last week, the 14th annual ASU+GSV Summit hosted over 7,000 leaders from 70+ companies well as over 900 of the world’s most innovative EdTech companies. Below are some of our favorite speeches from this year’s Summit…
High-quality tutoring is one of the most effective educational interventions we have – but we need both humans and technology for it to work. In a standing-room-only session, GSE Professor Susanna Loeb, a faculty lead at the Stanford Accelerator for Learning, spoke alongside school district superintendents on the value of high-impact tutoring. The most important factors in effective tutoring, she said, are (1) the tutor has data on specific areas where the student needs support, (2) the tutor has high-quality materials and training, and (3) there is a positive, trusting relationship between the tutor and student. New technologies, including AI, can make the first and second elements much easier – but they will never be able to replace human adults in the relational piece, which is crucial to student engagement and motivation.
ChatGPT, Bing Chat, Google’s Bard—AI is infiltrating the lives of billions.
The 1% who understand it will run the world.
Here’s a list of key terms to jumpstart your learning:
Being “good at prompting” is a temporary state of affairs.The current AI systems are already very good at figuring out your intent, and they are getting better. Prompting is not going to be that important for that much longer. In fact, it already isn’t in GPT-4 and Bing. If you want to do something with AI, just ask it to help you do the thing. “I want to write a novel, what do you need to know to help me?” will get you surprisingly far.
…
The best way to use AI systems is not to craft the perfect prompt, but rather to use it interactively. Try asking for something. Then ask the AI to modify or adjust its output. Work with the AI, rather than trying to issue a single command that does everything you want. The more you experiment, the better off you are. Just use the AI a lot, and it will make a big difference – a lesson my class learned as they worked with the AI to create essays.
From DSC: Agreed –> “Being “good at prompting” is a temporary state of affairs.” The User Interfaces that are/will be appearing will help greatly in this regard.
From DSC: Bizarre…at least for me in late April of 2023:
FaceTiming live with AI… This app came across the @ElunaAI Discord and I was very impressed with its responsiveness, natural expression and language, etc…
Feels like the beginning of another massive wave in consumer AI products.
The rise of AI-generated music has ignited legal and ethical debates, with record labels invoking copyright law to remove AI-generated songs from platforms like YouTube.
Tech companies like Google face a conundrum: should they take down AI-generated content, and if so, on what grounds?
Some artists, like Grimes, are embracing the change, proposing new revenue-sharing models and utilizing blockchain-based smart contracts for royalties.
The future of AI-generated music presents both challenges and opportunities, with the potential to create new platforms and genres, democratize the industry, and redefine artist compensation.
The Need for AI PD — from techlearning.com by Erik Ofgang Educators need training on how to effectively incorporate artificial intelligence into their teaching practice, says Lance Key, an award-winning educator.
“School never was fun for me,” he says, hoping that as an educator he could change that with his students. “I wanted to make learning fun.” This ‘learning should be fun’ philosophy is at the heart of the approach he advises educators take when it comes to AI.
At its 11th annual conference in 2023, educational company Coursera announced it is adding ChatGPT-powered interactive ed tech tools to its learning platform, including a generative AI coach for students and an AI course-building tool for teachers. It will also add machine learning-powered translation, expanded VR immersive learning experiences, and more.
Coursera Coach will give learners a ChatGPT virtual coach to answer questions, give feedback, summarize video lectures and other materials, give career advice, and prepare them for job interviews. This feature will be available in the coming months.
From DSC: Yes…it will be very interesting to see how tools and platforms interact from this time forth. The term “integration” will take a massive step forward, at least in my mind.
Verified Skills — from the-job.beehiiv.com by Paul Fain Hunting for a common thread amid the hype around skills.
Excerpt:
The glitzy ASU+GSV gathering this week was titled “Brave New World.” But Tim Knowles wanted to talk about 1906.
That was when the organization Knowles leads, the Carnegie Foundation for the Advancement of Teaching, created the credit-hour standard. The time has arrived, argue Knowles and Amit Sevak, CEO of ETS, to move away from the Carnegie Unit and toward a new currency of education based on meaningful skills and accomplishments, demonstrated through assessment.
Our old way of training Americans for ‘good jobs’ is past its sell-by date — from workshift.opencampusmedia.org by JB Holston We’re at a pivot point in education and workforce development. Employers in the U.S. and its allies have an opportunity to accelerate their economies by collaborating to scale new pathways to prosperity. They need to seize that opportunity, writes JB Holston, former CEO of the Greater Washington Partnership.
The country is at a pivot point. COVID’s acceleration of remote work and training; an increased dedication to inclusion, equity, and diversity since the murder of George Floyd; the inexorable pace of technological change; and America’s new, well-funded industrial policy have created an opportunity for the most significant re-set in the relationship between employers and our education systems in the last 150 years.
The old path to family-supporting career positions—which depended on large employers recruiting graduates from a small universe of ranked colleges whose education stopped with that degree—is past its sell-by date.
AI in Hiring and Evaluating Workers: What Americans Think — from pewresearch.org by Lee Rainie, Monica Anderson, Colleen McClain, Emily A. Vogels, and Risa Gelles-Watnick 62% believe artificial intelligence will have a major impact on jobholders overall in the next 20 years, but far fewer think it will greatly affect them personally. People are generally wary and uncertain of AI being used in hiring and assessing workers
Excerpt:
A new Pew Research Center survey finds crosscurrents in the public’s opinions as they look at the possible uses of AI in workplaces. Americans are wary and sometimes worried. For instance, they oppose AI use in making final hiring decisions by a 71%-7% margin, and a majority also opposes AI analysis being used in making firing decisions. Pluralities oppose AI use in reviewing job applications and in determining whether a worker should be promoted. Beyond that, majorities do not support the idea of AI systems being used to track workers’ movements while they are at work or keeping track of when office workers are at their desks.
A New Era for Education — from linkedin.com by Amit Sevak, CEO of ETS and Timothy Knowles, President of the Carnegie Foundation for the Advancement of Teaching
Excerpt (emphasis DSC):
It’s not every day you get to announce a revolution in your sector. But today, we’re doing exactly that. Together, we are setting out to overturn 117 years of educational tradition. … The fundamental assumption [of the Carnegie Unit] is that time spent in a classroom equals learning. This formula has the virtue of simplicity. Unfortunately, a century of research tells us that it’s woefully inadequate.
From DSC: It’s more than interesting to think that the Carnegie Unit has outlived its usefulness and is breaking apart. In fact, the thought is very profound.
If that turns out to be the case, the ramifications will be enormous and we will have the opportunity to radically reinvent/rethink/redesign what our lifelong learning ecosystems will look like and provide.
So I appreciate what Amit and Timothy are saying here and I appreciate their relaying what the new paradigm might look like. It goes with the idea of using design thinking to rethink how we build/reinvent our learning ecosystems. They assert:
It’s time to change the paradigm. That’s why ETS and the Carnegie Foundation have come together to design a new future of assessment.
Whereas the Carnegie Unit measures seat time, the new paradigm willmeasureskills—with a focus on the ones we know are most important for success in career and in life.
Whereas the Carnegie Unit never leaves the classroom, the new paradigm willcapture learning wherever it takes place—whether that is in after-school activities, during a work-experience placement, in an internship, on an apprenticeship, and so on.
Whereas the Carnegie Unit offers only one data point—pass or fail—the new paradigm willgenerate insights throughout the learning process, the better to guide students, families, educators, and policymakers.
I could see this type of information being funneled into peoples’ cloud-based learner profiles — which we as individuals will own and determine who else can access them. I diagrammed this back in January of 2017 using blockchain as the underlying technology. That may or may not turn out to be the case. But the concept will still hold I think — regardless of the underlying technology(ies).
For example, we are seeing a lot more articles regarding things like Comprehensive Learner Records (CLR) or Learning and Employment Records (LER; examplehere), and similar items.
Speaking of reinventing our learning ecosystems, also see:
Every year, I write a year-end wrap-up of the most significant developments in legal technology.
At the end of the past decade, I decided to look back on the most significant developments of the 2010s as a whole. It may well have been the most tumultuous decade ever in changing how legal services are delivered.
Here, I revisit those changes — and add a few post-2020 updates.
