cloud-based computing / apps / other cloud-related

Learning experience designs of the future!!! [Christian]

On 07/02/2020, in Apple, Artificial Intelligence / Machine Learning / Deep Learning, Asia, Australia, Blockchain, Bring your own device (BYOD), business, business side of he, Canada, Canvas - and other Instructure-related items, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, community colleges, content aggregration, content development, content repositories, convergence, corporate / business world, corporate universities / corporate training, cost of getting a degree, creativity, Daniel S. Christian, design, digital learning, digital storytelling, digital textbooks, digital video, distance education, e-books, e-publishing related items (EPUB and more), e-readers, education, education reform, education technology, elearning, emerging technologies, engagement / engaging students, Europe, experimentation, formal learning, future, future of higher education, game-changing environment, generational differences, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, immersion, India, informal learning, innovation, instructional design, intelligent systems, intelligent tutoring, interaction design, interactivity, interface design, internet, IT in HE, K-12 related, law schools, learner profiles, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs, learning preferences, learning spaces, lifelong learning, love of learning, microlearning, Mixed Reality (MR), mobile learning, mobile technologies, MOOCs -- Massive Open Online Courses, more choice more control, motivation, multimedia, Natural Language Processing (NLP), new business models, online learning, online media, online tutoring, pace of change, participation, passions, Personal Learning Networks (PLNs), personalized/customized learning, platforms, play, reinvent, remote teaching and learning, second screen apps, simulations, smart classrooms, smart/connected TV, social learning / networks, society, streams of content, student-related, teaching online, technologies for your home, technology (general), telecommunications, telelegal, telemedicine / telehealth / virtual health, telepresence, television, tools, training / L&D, transmedia, trends, UK, Uncategorized, United States, universities, usability, user experience (UX), user interface design, using teams, vendors, videoconferencing, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision, visualizing information, voice recognition / voice enabled interfaces, Walmart of Education --> New Amazon.com of Higher Education, wearables, web-based collaboration, webinars, workplace, XR - extended reality, youth, by Daniel Christian

From DSC:
The article below got me to thinking about designing learning experiences and what our learning experiences might be like in the future — especially after we start pouring much more of our innovative thinking, creativity, funding, entrepreneurship, and new R&D into technology-supported/enabled learning experiences.

LMS vs. LXP: How and why they are different — from blog.commlabindia.com by Payal Dixit
LXPs are a rising trend in the L&D market. But will they replace LMSs soon? What do they offer more than an LMS? Learn more about LMS vs. LXP in this blog.

Excerpt (emphasis DSC):

Building on the foundation of the LMS, the LXP curates and aggregates content, creates learning paths, and provides personalized learning resources.

Here are some of the key capabilities of LXPs. They:

Offer content in a Netflix-like interface, with suggestions and AI recommendations
Can host any form of content – blogs, videos, eLearning courses, and audio podcasts to name a few
Offer automated learning paths that lead to logical outcomes
Support true uncensored social learning opportunities

So, this is about the LXP and what it offers; let’s now delve into the characteristics that differentiate it from the good old LMS.

From DSC:
Entities throughout the learning spectrum are going through many changes right now (i.e., people and organizations throughout K-12, higher education, vocational schools, and corporate training/L&D). If the first round of the Coronavirus continues to impact us, and then a second round comes later this year/early next year, I can easily see massive investments and interest in learning-related innovations. It will be in too many peoples’ and organizations’ interests not to.

I highlighted the bulleted points above because they are some of the components/features of the Learning from the Living [Class] Room vision that I’ve been working on.

Below are some technologies, visuals, and ideas to supplement my reflections. They might stir the imagination of someone out there who, like me, desires to make a contribution — and who wants to make learning more accessible, personalized, fun, and engaging. Hopefully, future generations will be able to have more choice, more control over their learning — throughout their lifetimes — as they pursue their passions.

A lot has happened in just 10 years! “June 29, 2007: Apple Releases the iPhone, Transforming Much of the Modern World” [Levick]

On 06/30/2020, in 21st century, 24x7x365 access, Apple, change, changing business models, cloud-based computing / apps / other cloud-related, digital photography, new business models, online media, photography, platforms, society, technology (general), tools, by Daniel Christian

June 29, 2007: Apple Releases the iPhone, Transforming Much of the Modern World — from by Kevin Levick

Excerpts:

Over the past 10 years, Apple’s iPhone evolved from a mobile device capable of running basic apps to a powerful computer with professional-grade cameras.
…
Today’s app economy is bigger than Hollywood, and WhatsApp, Snapchat, Uber, Tinder, and more are essential parts of modern culture, collectively used by hundreds of millions of people every day.

Now, everything from the way we work, communicate, shop, travel, manage our finances, and experience entertainment can be done through a smartphone.

DC: A lot has happened in just 10 years! Where might we be in another 10 years?! https://t.co/ByZ60S5812

— Daniel Christian (@dchristian5) June 29, 2020

FREE event: Learning Technologies Summer Forum 2020- July 13-17, 2020

On 06/28/2020, in analytics, Artificial Intelligence / Machine Learning / Deep Learning, business, career development, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, content aggregration, content development, content repositories, corporate / business world, corporate universities / corporate training, data mining, design, digital audio, digital learning, digital storytelling, digital video, distance education, e-books, e-publishing related items (EPUB and more), education technology, elearning, emerging technologies, engagement / engaging students, Europe, future, future of higher education, game-changing environment, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning theories, online learning, online media, online tutoring, participation, Personal Learning Networks (PLNs), productivity / tips and tricks, professional development, social learning / networks, teaching & learning, teaching online, technology (general), tools, training / L&D, trends, UK, vendors, workplace, by Daniel Christian

This unique free event is designed to give our learning community a chance to explore the most popular topics discussed at Learning Technologies.

The 2020 Learning Technologies Summer Forum (#LTSF20) takes place online, looking at some of the key topics we examined at February’s conference. Once again, the Summer event is an opportunity to interact, experiment and try some new things together.

Our law school is going 100% online this fall [Christian]

On 06/27/2020, in 24x7x365 access, active learning, adjunct faculty, blended learning, Canvas - and other Instructure-related items, change, cloud-based computing / apps / other cloud-related, collaboration, Daniel S. Christian, digital learning, education technology, face-to-face, faculty, future, future of higher education, game-changing environment, health, higher education, hybrid learning, ideas, innovation, instructional design, IT in HE, law schools, leadership, learning, learning ecosystem, learning spaces, Michigan, online learning, online media, online tutoring, pedagogy, society, student-related, surviving, teaching & learning, teaching online, United States, universities, user experience (UX), web-based collaboration, by Daniel Christian

To provide the best learning environment while keeping everyone safe, WMU-Cooley Law School made the decision to continue teaching classes ONLINE for the Fall 2020 semester.

From DSC:
We at the WMU-Cooley Law School are working hard to enhance and expand our teaching toolboxes, so that we can pivot as necessary in the future.

Whether we need to deliver our cognitive-science based, modern legal education via 100% online-based means, or whether it’s a blended/hybrid approach, or whether it’s 100% face-to-face again at some point in the future, we need to be ready for multiple methods and modes of teaching and learning.

But I have to say, the work is hard. There are more and different kinds of people on the front lines of this Covid-19 situation than just the wonderful folks in healthcare. Many Instructional Designers (IDs), Information Technology (IT)-related staff, faculty members, and members of administration and are working overtime, all-the-time. It’s not easy. That said, I do believe that there will be some silver linings in this situation. Many faculty members are coming to appreciate the teaching and learning power of some of these tools — and will likely integrate several of these new tools/methods even if and when they return to our face-to-face-based classrooms.

The “new normal” paradox: What COVID-19 has revealed about higher education [Crow]

On 06/25/2020, in 21st century, 24x7x365 access, Augmented Reality (AR), business side of he, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, colleges, communities of practice, community colleges, consortiums, content aggregration, content development, content repositories, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital learning, distance education, education technology, emerging technologies, future, future of higher education, game-changing environment, global / globalization, higher education, ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, IT in HE, leadership, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more choice more control, online learning, society, sociology, teaching & learning, teaching online, technologies for your home, technology (general), tools, trends, United States, universities, user experience (UX), Virtual Reality (VR) / worlds / learning, vision, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, XR - extended reality, by Daniel Christian

The “new normal” paradox: What COVID-19 has revealed about higher education — from bigthink.com by Dr. Michael Crow, President of ASU

Excerpt:

Third, it is abundantly apparent that universities must leverage technology to increase educational quality and access. The rapid shift to delivering an education that complies with social distancing guidelines speaks volumes about the adaptability of higher education institutions, but this transition has also posed unique difficulties for colleges and universities that had been slow to adopt digital education. The last decade has shown that online education, implemented effectively, can meet or even surpass the quality of in-person instruction.

Digital instruction, broadly defined, leverages online capabilities and integrates adaptive learning methodologies, predictive analytics, and innovations in instructional design to enable increased student engagement, personalized learning experiences, and improved learning outcomes. The ability of these technologies to transcend geographic barriers and to shrink the marginal cost of educating additional students makes them essential for delivering education at scale.

Far too many higher education outcomes are determined by a student’s family income, and in the context of COVID-19 this means that lower-income students, first-generation students and students of color will be disproportionately afflicted. And without new designs, we can expect post-secondary success for these same students to be as elusive in the new normal, as it was in the old normal.
…
This is not just because some universities fail to sufficiently recognize and engage the promise of diversity, this is because few universities have been designed from the outset to effectively serve the unique needs of lower-income students, first-generation students and students of color.

Credential blockchains could help student mobility. These 4 efforts explore how. [Koenig]

On 06/19/2020, in Blockchain, cloud-based computing / apps / other cloud-related, colleges, community colleges, consortiums, credentialing, emerging technologies, future of higher education, game-changing environment, higher education, innovation, law schools, learning ecosystem, lifelong learning, student-related, by Daniel Christian

Credential blockchains could help student mobility. These 4 efforts explore how. — from edsurge.com by Rebecca Koenig

Excerpt:

More than 70 efforts are underway around the world to use blockchain technology in education, and most set their sights on better connecting people with job opportunities, according to a new report published by the American Council on Education.

The report is part of the Education Blockchain Initiative, organized by the American Council on Education and supported by $2 million from the U.S. Department of Education. The initiative aims to study whether and how decentralized digital ledgers can give students and workers more control over their academic and job records and improve the flow of data among schools, colleges and employers, leaders told EdSurge in February.

Blockchain Can Disrupt Higher Education Today, Global Labor Market Tomorrow [Singer]

On 06/15/2020, in 21st century, 24x7x365 access, Blockchain, change, cloud-based computing / apps / other cloud-related, colleges, community colleges, credentialing, Daniel S. Christian, data mining, digital learning, disruption, education, education technology, emerging technologies, future of higher education, game-changing environment, higher education, ideas, innovation, intelligent systems, IT in HE, K-12 related, law schools, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, legislatures / government / legal, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more choice more control, professional development, reinvent, society, staying relevant, student-related, surviving, tools, training / L&D, UK, United States, vendors, Walmart of Education --> New Amazon.com of Higher Education, workplace, by Daniel Christian

Blockchain Can Disrupt Higher Education Today, Global Labor Market Tomorrow — from cointelegraph.com by Andrew Singer
Blockchain can play its part in the education sector — record-keeping in 2–3 years and then adoption by the labor market?

Excerpt (emphasis DSC):

In the post-pandemic world, individuals will need to seize ownership and control of their educational credentials — documents like degrees and transcripts — from schools, universities and governments. That notion received key support last week from the American Council on Education in a study funded by the United States Department of Education focusing on the use of blockchain in higher education.

“Blockchain, in particular, holds promise to create more efficient, durable connections between education and work,” wrote Ted Mitchell, the president of ACE, in the foreword to the study published on June 8, adding: “In the wake of the COVID-19 crisis, learners will be more mobile, moving in and out of formal education as their job, health, and family situations change.”

A key theme of the report is personal data agency — i.e., how “distributed ledger technologies [DLT] can ‘democratize’ data and empower individuals with agency over their personal information.”

Blockchain has been described as a hammer in search of a nail. If so, academic credentialing appears to be as obvious a nail as one can find. The current international trade in fake academic degrees, after all, is “staggering,” as the BBC reported, and with a global labor market increasingly mobile, the world could badly use a decentralized, borderless, tamper-free ledger of verifiable credentials — both for education and the broader labor market.

33 Great Ways to Teach English with Technology [englishpost.org]

On 06/09/2020, in Canvas - and other Instructure-related items, cloud-based computing / apps / other cloud-related, CMS/LMS, communications, education, education technology, educational games / serious games, engagement / engaging students, K-12 related, languages and translation, reading, vendors, writing, by Daniel Christian

33 Great Ways to Teach English with Technology –from englishpost.org

Excerpt:

How to Teach English with Technology is about language and second language teaching using the best educational technology resources for the ESL Classroom.

When technology integration in the classroom is seamless and thoughtful, students not only become more engaged, they begin to take more control over their own learning, too.

Learning channels of the future will offer us more choice. More control. [Christian]

On 05/27/2020, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, Artificial Intelligence / Machine Learning / Deep Learning, business side of he, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, colleges, communities of practice, community colleges, content aggregration, content development, content repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, Daniel S. Christian, digital learning, distance education, education, education technology, educational games / serious games, elearning, flipping -- inverted learning, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs, learning preferences, learning spaces, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more choice more control, multimedia, online learning, online media, online tutoring, pace of change, participation, personalized/customized learning, platforms, play, simulations, smart classrooms, smart/connected TV, social learning / networks, society, streams of content, student-related, technologies for your home, telepresence, television, tools, training / L&D, universities, virtual tutoring, vision, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, by Daniel Christian

From DSC:
And this phenomenon of learning from the living [class] room will likely pick up steam; some learning-related services are already heading that way.

Also see:

Preparing Students for a Lifelong Disruptive Future: The 60-Year Curriculum — from evolllution.com by Chris Dede | Professor of Learning Technologies in the Graduate School of Education, Harvard University and John Richards | Professor in the Graduate School of Education, Harvard University

Although written before the pandemic, a just-published book, The 60-Year Curriculum: New Models for Lifelong Learning in the Digital Economy (Dede and Richards, 2020), describes the looming challenge/opportunity of a coming, epic half-century whose intensity of disruption will rival the historic period civilization faced from 1910-1960: two world wars, a global pandemic, a long-lasting economic depression and unceasing conflicts between capitalism and communism.
…
In our tactical responses to moving teaching online because of the pandemic, we have the strategic opportunity to develop a new model that blends higher and continuing education and realizes the potential of next-generation methods of instruction and assessment (National Academy of Sciences, Engineering and Medicine, 2018) to focus on lifelong learning.

This magical interface will let you copy and paste the real world into your computer — from fastcompany.com by Mark Wilson
Wowza.

Excerpt:

But a new smartphone and desktop app coming from Cyril Diagne, an artist-in-residence at Google, greatly simplifies the process. Called AR Copy Paste, it can literally take a photo of a plant, mug, person, newspaper—whatever—on your phone, then, through a magical bit of UX, drop that object right onto your canvas in Photoshop on your main computer.
…

“It’s not so hard to open the scope of its potential applications. First of all, it’s not limited to objects, and it works equally well with printed materials like books, old photo albums, and brochures,” says Diagne. “Likewise, the principle is not limited to Photoshop but can be applied to any image, document, or video-editing software.”

4/10 – Cut & paste your surroundings to Photoshop

Code: https://t.co/cVddH3u3ik

Book: @HOLOmagazine
Garment: SS17 by @thekarentopacio
Type: Sainte Colombe by @MinetYoann @ProductionType
Technical Insights: ?#ML #AR #AI #AIUX #Adobe #Photoshop pic.twitter.com/LkTBe0t0rF

— Cyril Diagne (@cyrildiagne) May 3, 2020

“My Learning Journal”: Try using this tool to boost your learning & identify knowledge gaps [Christian]

On 05/07/2020, in adjunct faculty, adult learning, blended learning, bots, career development, cloud-based computing / apps / other cloud-related, colleges, communities of practice, community colleges, corporate universities / corporate training, Daniel S. Christian, digital learning, education, engagement / engaging students, face-to-face, faculty, higher education, homeschooling/homeschoolers, hybrid learning, ideas, instructional design, K-12 related, law schools, learning, learning ecosystem, learning theories, memory, metacognition / metacognitive skills, motivation, pedagogy, personalized/customized learning, productivity / tips and tricks, professional development, psychology, special needs, strategy, student teaching/teacher education, student-related, teachers, teaching & learning, teaching online, United States, universities, by Daniel Christian

From DSC:
Here’s an idea that I’ve been thinking about for quite some time now. It’s not necessarily a new idea, but the seed got planted in me by a former colleague, Quin Schultze (which I blogged about in January of 2018). I’m calling it, “My Learning Journal.” The purpose of this device is to promote your metacognition — helping you put things into your own words and helping you identify your knowledge gaps.

I realize that such a learning strategy/tool could take some time to complete. But it could pay off — big time! Give it a try for a few weeks and see what you think.

And, with a shout-out to Mr. James McGrath, the President of the WMU-Cooley Law School, the article listed below explains the benefits of taking the time for such reflection:

Reflective learning – reflection as a strategic study technique — from open.edu

Excerpts:

Rather than thinking of reflection as yet another task to be added to your ‘to do’ list or squeezed into a busy study schedule, view it as something to practice at any stage. The emphasis is on being a reflective learner rather than doing reflective learning.

Developing a habit of reflective learning will help you to:

evaluate your own progress
monitor and manage your own performance
self-motivate
keep focus on your learning goals
think differently about how you can achieve your goals by evaluating your study techniques, learning strategies and whether these best fit your current needs, identifying your skills development needs or gaps in knowledge
think about and overcome what may be blocking your learning by using a different approach, or setting more pragmatic (realistic/achievable) goals
support and enrich your professional practice ensuring that you are better placed to respond to and manage new, unexpected and complex situations – a key requirement at Master’s level.

From DSC:
Pastors, trainers, K-12 educators, student teachers, coaches, musical teachers, and others: Perhaps a slightly modified version of this tool might be beneficial to those with whom you work as well…?

And for educators and trainers, perhaps we should use such a tool to think about our own teaching and training methods — and what we are (or aren’t) learning ourselves.

Addendum on 5/14/20:

Perhaps someone will build a bot for this type of thing, which prompts us to reflect upon these things. Here are some examples of what I’m talking about or something like Woebot, which Jeremy Caplan mentioned here.

For those folks who are interested in some potential scenarios as well as other reflections re: the future of higher education, here is the recording of yesterday’s webinar from The Economist.

OLC Innovate™ 2020 Conference Moves to June with All-Virtual Format

On 05/01/2020, in 24x7x365 access, active learning, adjunct faculty, Canvas - and other Instructure-related items, career development, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, community colleges, design, digital audio, digital learning, digital storytelling, digital video, distance education, education, education technology, educational games / serious games, elearning, engagement / engaging students, faculty, future of higher education, game-changing environment, higher education, ideas, innovation, IT in HE, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, Moodle, multimedia, online learning, online media, pedagogy, platforms, remote teaching and learning, teaching & learning, teaching online, technologies for your home, technology (general), tools, United States, universities, vendors, videoconferencing, Virtual Reality (VR) / worlds / learning, XR - extended reality, by Daniel Christian

OLC Innovate™ 2020 Conference Moves to June with All-Virtual Format — from prweb.com
Produced by the Online Learning Consortium, in partnership with MERLOT, OLC Innovate 2020 Virtual will gather digital learning leaders and practitioners, online, June 15-26, to focus on innovation in digital, blended and online learning.

Excerpt:

BOSTON (PRWEB) MAY 01, 2020
The Online Learning Consortium (OLC) announced today that its annual OLC Innovate™ Conference is moving to an all-virtual format for 2020. OLC and conference partner MERLOT will gather the digital learning community, online, June 15-26, for OLC Innovate™ 2020 Virtual Conference (#OLCInnovate). This year’s theme, “Building Bridges in Digital, Blended and Online Learning,” frames a 10-day online program that highlights inspiring innovators and thought leaders from higher education, K-12, military, health care and workforce education.

Will tools like Otter be much more integrated into our future learning ecosystems, meetings, & teleconferences?

On 04/29/2020, in Artificial Intelligence / Machine Learning / Deep Learning, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, content development, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital audio, digital learning, digital video, distance education, education, education technology, elearning, emerging technologies, future, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, languages and translation, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs, learning spaces, Legal operations, legal technologies, MOOCs -- Massive Open Online Courses, online learning, online media, online tutoring, platforms, presentations, productivity / tips and tricks, professional development, smart classrooms, smart/connected TV, technologies for your home, technology (general), telelegal, telemedicine / telehealth / virtual health, telepresence, tools, by Daniel Christian

Per Jeremy Caplan: “Try this easy, free transcription tool.
Transcribe Zoom calls, interviews or meetings. Or just dictate.”https://t.co/Y3nZ1s7WTm #videoconferencing #transcription #productivity #recording

— Daniel Christian (@dchristian5) April 29, 2020

With thanks to my sister, Sue Ellen Christian, for forwarding me Jeremy Caplan’s site/newsletter.

Also see:

Otter.ai Selected for AI-Powered Zoom Live Transcriptions — from prweb.com

…and this one as well:

From DSC:

Will tools like Otter be much more integrated into our future learning ecosystems, meetings, & teleconferences?

[Podcasts] COVID 19: Leonard, Furlong, & Moon: The Future of Legal Services (Pts 1 & 2)

On 04/21/2020, in 21st century, Access to Justice (A2J), career development, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, communities of practice, competency-based learning/education, corporate / business world, Cost of legal services - including access, experimentation, law schools, leadership, Legal operations, legal reform, legal technologies, legislatures / government / legal, new business models, online learning, podcasting, political science, presentations, productivity / tips and tricks, professional development, society, technology (general), telelegal, tools, vision, by Daniel Christian

Jennifer Leonard, Jordan Long, and Cat Moon

Part I — 4/10/20

This episode is the first of two episodes that discuss the future of the profession in the wake of the COVID19 crisis. Guests Jordan Furlong and Cat Moon discuss:

How COVID 19 exposes the access to justice crisis the profession has created
Why the crisis offers the opportunity to leverage technology in new ways
Why the structures and systems that have defined the profession have been so durable
Whether lawyers view the crisis as a blip or a transformation
How leaders can pivot toward innovation

From DSC:
At several points in the conversation, when Cat and Jordan were both referring to the importance of experimentation within the legal realm, I was reminded of this graphic that I did back in 2013:

I was reminded of it as well because Jennifer Leonard rightly (in my perspective), brought in higher education into the discussion at several points. There are some similarities — especially concerning power and privilege. Well, it’s now true in the legal realm as well (and probably has been true for a while…I’m just behind).

Experimentation. Experimentation. Experimentation. <– so key in the legal realm right now!

Other notes I took:

Triage: Need to deal with essentials to keep afloat. Yourself, staff, clients, cash flow. Put out the fire.
Reconstruction: In parallel, create “field hospitals.” Recession is going to have massive impacts on old systems. Need new systems. Start building institutions that work. Build as many of these as you can. Experiments. House isn’t going to be inhabitable after the fire. Need a new shelter — maybe start w/ a tent, then a cabin, then a house. Build on something small. Start building what’s going to replace the old systems.
Power and privilege imbalance is why people haven’t been able to change things. “I can make you do something for me. You come here so I can dispense justice to you.” But not just judges…throughout the system.
Public legal awareness and legal education. In high schools, universities, colleges, churches, mosques, synagogues, etc.
Higher ed and legal services? Anything we can learn from each other?
Systems created by people who rule the systems. Power imbalance exists in higher ed, but hubris is completely indefensible within the legal realm. Need much better access to legal information and legal understanding.
OS on the Mac. Don’t have another OS for legal system to move to. We need to redesign our legal OS to serve more people.
Law is society’s OS. Law is DOS-based…need Windows or Mac type of leap.
Self protectionism. Hubris. Power imbalance. Power hungry.
Yet many who enter legal profession come in wanting to make the world a better place. Why the move away from these ideals? Need more focus on developing professional identity. Structure, framework for how to be a lawyer. Students become more cynical as time goes by. Also, there’s “ladder pulling.” Pay your dues. Get hazed. I had to do it…now you have to do it. Bar Exam good example of this. Confirmation bias. It’s the way we’ve always done it.

Today, the following things ARE happening — so it CAN be done! The people in charge just didn’ want to do these things.

lawyers working from home
e-filing of documents to courts
video hearings in court
faster, cheaper, more convenient

Jennifer Leonard, Jordan Long, and Cat Moon

Part II – 4/14/20

On this second part of a two-part series, Professor Cat Moon and Jordan Furlong discuss COVID 19’s impact on legal education and law firms. The conversation explores:

The “knock out effect” the crisis has on the various parts of the lawyer formation system
Who might take ownership of coordinating the new landscape of lawyer accreditation
The opportunities lifelong learning creates for law schools to be involved in the ongoing development of legal professionals
How human-centered design and project-based learning offer ways to integrate the three sides of the Delta model of lawyer competency
How small and solo law firms might be impacted by the crisis

Notes I took:

The knock-out effect.
How can we coordinate amongst the players in the system? Will be hard, because of the existing fiefdoms. Power and authority move back up the chain to those who did the delegating in the first place. If the power has been delegated to you, you are at a disadvantage. Jordan sees an assertion of authority from a central entity — legislatures most likely; possibly courts.
This moment offers us an opportunity to experiment and to redesign our systems. Can find new ways to fulfill missions.
Have no choice but to embrace the ambiguity of the moment.
Triage, then try to build something better than what we had before.
We have to build something different. “And look, the sky’s not falling!” Think big. Act boldly in these experiments. Expand what we think is possible.
The repercussions of the Coronavirus will be with us for much longer than many think it will
Legal principles/concepts/rules. Areas of practice. Professional formation (ethics, integrity, operational aspects, & more). Know the law, but also WHY we have the law and lawyers.
Can learn “black letter law” asynchronously and via videoconferencing.
Need to expand curriculum: Project/time management, customer service, financial and tech literacy
Delta Model — a framework for developing lawyer competencies; starts in law schools; what are the skills and competencies; the foundation is the practice of law; research, issue spotting, PM, data analysis, understanding business; understanding people; wholistic approach. A lifelong journey of growth.
Law schools — 3 years, then done. Not a productive way to do things. We need to keep people on top of their game throughout a career. Is legal education a place or a system/process that you enter and re-enter again and again throughout one’s career? Wouldn’t it be great if I could access ___ modules along the way?
How are we going to create/design highly engaging online-based learning experiences? #1 on Cat’s priority list now. Got moved up the priority list.
There are pros and cons for both F2F and online-based learning. Humanizing impact when your professors are teaching from their homes.
Reframing legal education just as we are reframing courts as a service, not a place.
Blended approach can be very effective/powerful.
Need to collect data on what’s working and what’s not working.
Fundamental business model of corporate side is likely at the end of its course; law firms will need a new model for generating profit. For smaller firms, prospects are more dire as their clients are going through major negative changes. Potential unsustainability of many practices.
How can we provide different models that expand access to justice? That help develop happier and healthier lawyers?
Per legalproblemsolving.org, human-centered design is:
- …a fluid framework for discovering problems, ideating solutions, and iterating to continuously improve solutions. HCD provides a methodology for considering both legal service delivery challenges, as well as clients’ legal problems. The HCD method also serves as a tool individual law students can use to craft a rewarding, successful legal career.

Learning Ecosystems

A lot has happened in just 10 years! “June 29, 2007: Apple Releases the iPhone, Transforming Much of the Modern World” [Levick]

The “new normal” paradox: What COVID-19 has revealed about higher education [Crow]

Very sharp! New user interface/functionality lets you take imagery from the real world directly into Photoshop (& other tools). [Wilson]

[Webinar recording] “The future of higher education in a post-COVID-19 world” [The Economist]

[Podcasts] COVID 19: Leonard, Furlong, & Moon: The Future of Legal Services (Pts 1 & 2)

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