business

When anyone can build a course, the real job is deciding which ones shouldn’t exist [Hardman]

On 05/11/2026, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, business, communities of practice, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, innovation, instructional design, intelligent systems, learning ecosystem, Learning Experience Design, training / L&D, trends, UK, by Daniel Christian

When anyone can build a course, the real job is deciding which ones shouldn’t exist — from drphilippahardman.substack.com by Dr. Philippa Hardman
Why deciding is the only L&D skill AI can’t replace.

The biggest AI risk that L&D faces isn’t that it gets left behind: it’s that we build more — and flood the organisation with meh-quality content nobody needed in the first place.

In this post, I’ll make the case that:

The L&D job has just split in two — and most of us are still working on the wrong half.
There’s a new operating model coming for the role, and it’s already running inside a lot of the companies you’ve heard of.
The smartest critique of everything I’m about to argue comes from Ethan Mollick — and I think he’s half right.

The question we’ve been asking for the last two years — “how do I get faster at building?” — was the wrong one.

The real question is: can I look at fifteen AI-generated learning assets and decide which three are worth scaling — and put my name to that decision?

Dr. Hardman’s post on LinkedIn
and/or
See Dr. Hardman’s post on substack.com entitled:

The Illusion AI Productivity Gains
Why your AI tools aren’t delivering the ROI you were promised — and what to do about it

The TalentLMS 2026 Annual L&D Benchmark Report — from talentlms.com
From year-over-year training benchmarks to learner–leader gaps, see the data that defines the new era of learning. To turn insight into action, the report lays out 10 evidence-backed interventions to hardwire development. Plus, lift the lid on Learning Debt: What it is and how to spot it.

Executive summary
The skills economy is being rewritten in real time. AI is reshaping what people need to know, do, and deliver, faster than organizational structures can adapt. The result is a workplace caught between acceleration and inertia. Companies are racing to reskill for an AI-driven future while relying on structures built for yesterday’s world.

This TalentLMS 2026 L&D Benchmark Report captures that inflection point. Based on data collected through 2025, and compared with earlier findings from 2022 to 2024, it explores how learning is evolving and what’s holding it back.

Our research integrates two vantage points: HR leaders overseeing learning initiatives and employees receiving formal training. Together, they offer a dual perspective on how learning is managed and how it’s experienced.

The analysis also draws on insights from external research and leading L&D practitioners, anchoring the report in both evidence and practice.

Combined, the findings point to a structural fault line: Learning is expanding in scope but contracting in space. Organizations are multiplying programs, tools, and ambitions, yet the conditions for learning — time, focus, and cognitive bandwidth — keep shrinking.

The data from this report underscores this critical conflict: According to half of the surveyed employees and learning leaders, high workloads leave little room for training, even when it’s needed.

Employees work inside a permanent sprint, where attention is fragmented and reflection is sidelined. The space for learning is collapsing under the weight of doing. Sixty-five percent of employees say performance expectations have risen this year, yet lack of time remains the biggest barrier to learning.

The numbers confirm what employees and learning leaders both feel: Technology can advance overnight. But people and cultures can’t.

Which Jobs Are Most at Risk From AI? New Anthropic Data Offers Clues. — from builtin.com by Matthew Urwin
Anthropic set out in its latest study to predict how artificial intelligence could impact the labor market. Instead, its findings raise more questions than answers for tech workers as the U.S. government refuses to regulate the AI industry.

Summary:
In its latest labor market study, Anthropic found that artificial intelligence poses the greatest threat to software jobs, women and younger professionals. As the Trump administration takes a hands-off approach to AI, tech workers may be left to grapple with these findings on their own.

Matthew links to:

Labor market impacts of AI: A new measure and early evidence — from anthropic.com

Key findings

We introduce a new measure of AI displacement risk, observed exposure, that combines theoretical LLM capability and real-world usage data, weighting automated (rather than augmentative) and work-related uses more heavily
AI is far from reaching its theoretical capability: actual coverage remains a fraction of what’s feasible
Occupations with higher observed exposure are projected by the BLS to grow less through 2034
Workers in the most exposed professions are more likely to be older, female, more educated, and higher-paid
We find no systematic increase in unemployment for highly exposed workers since late 2022, though we find suggestive evidence that hiring of younger workers has slowed in exposed occupations

The Most Obvious Fix in Education — from michelleweise.substack.com by Michelle Weise
The No-Brainer Nobody’s Doing

We know what better learning looks like. We have known for a while.

Real problems. Real roles. Built-in conflict. Conditions that simulate the messiness of actual work. Reflection that asks not just what did you do but who are you becoming? These are not radical ideas. They are not untested theories. The research is clear, employers are asking for exactly this, and students consistently report that the closest they got to real work was the most valuable part of their education.

So why aren’t universities doing more of it?

That is the question worth sitting with — because the gap between what we know and what we do is not a knowledge problem. It is a design problem, an incentive problem, and if we’re being candid, a courage problem.

Because in the meantime, learners are paying the price. They graduate credentialed but untested. They enter labor markets that want proof of performance and experience, not transcripts. They lack the networks, the exposure, and the scar tissue that comes from navigating real work.

Also relevant, see:

The Apprenticeship (R)Evolution — from insidehighered.com by Sara Weissman and Colleen Flaherty
Once synonymous with hard hats and tool belts, apprenticeships are branching into health care, artificial intelligence, business services, advanced manufacturing and more.

Such programs also challenge stereotypes about apprenticeships—namely that they’re only in construction, an earn-and-learn catchall for traditionally apprenticeable occupations such as bricklayer, plumber, carpenter and electrician. In integrating robotics, automation, machining and logistics, the manufacturing development program is a bridge to understanding how apprenticeships are evolving to support some of the nation’s fastest-growing industries. These include advanced manufacturing, but also health care, information technology and other business services.

The AI-based learning platform of the future will be constantly doing this

On 03/24/2026, in 21st century, 24x7x365 access, analytics, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, cloud-based computing / apps / other cloud-related, Daniel S. Christian, data related items, education technology, emerging technologies, future, game-changing environment, generational differences, global / globalization, ideas, innovation, instructional design, intelligent systems, intelligent tutoring, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning preferences, lifelong learning, more voice more choice more control, personalized/customized learning, platforms, reinvent, skills, society, student-related, surviving, tools, United States, workplace, by Daniel Christian

From DSC:
I have been proposing that the AI-based learning platform of the future will be constantly doing this — every single day. It will know what the in-demand skills are — at any given moment in time. It will then be able to direct you to resources that will help you gain those skills. Though in my vision, the system is querying actual/open job descriptions, not analyzing learning data from enterprise learners. Perhaps I should add that to the vision.

Coursera’s Job Skills Report 2026: Top skills for your students — from coursera.org

The Job Skills Report 2026 analyzes learning data from more than 6 million enterprise learners to identify the future job skills organizations need most. It’s designed for HR and L&D leaders; data, IT, and software & product development leaders; higher education administrators; and government agencies seeking actionable insights on workforce skills trends and AI-driven transformation.
…
Drawing on data from 6 million enterprise learners across nearly 7,000 organizations, the Job Skills Report 2026 guides you through the skills reshaping the global economy. This year’s analysis spans Data, IT, and Software & Product Development—and the Generative AI skills becoming essential for every role.

Are we not shooting ourselves in the foot with AI and recent college graduates? [Christian]

On 03/24/2026, in 21st century, adjunct faculty, apprenticeships, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, changing business models, colleges, community colleges, corporate / business world, dangers of the status quo, Daniel S. Christian, emerging technologies, experimentation, faculty/staff, game-changing environment, higher education, human-computer interaction (HCI), intelligent systems, internships, learning ecosystem, liberal arts, marketplaces, parents/guardians, productivity / tips and tricks, reinvent, skills, society, sociology, strategy, student-related, teaching & learning, technologies for your home, tools, trends, United States, universities, vendors, vocational / trades, workplace, youth, by Daniel Christian

From DSC:
The types of postings/articles (such as the one below) make me ask, are we not shooting ourselves in the foot with AI and recent college graduates? If the bottom rungs continue to disappear, internships and apprenticeships can only go so far. There aren’t enough of them — especially valuable ones. So as this article points out, there will be threats to the long-term health of our talent pipelines unless we can take steps to thwart those impacts — and to do so fairly soon.

To me…vocational training and jobs are looking better all the time — i.e., plumbers, carpenters, electricians, mechanics, and more.

Can New Graduates Compete With AI? — from builtin.combyRichard Johnson
The increasing adoption of AI automation is compressing early-career jobs. How should new graduates get a foothold in the economy now?

Summary: AI is hollowing out entry-level roles by automating routine tasks, eliminating a rung on the career ladder. New graduates face intense competition and a rising skill floor. While firms gain short-term productivity, they risk a long-term talent shortage by eliminating junior training grounds.

Conversations about AI have covered all grounds: hype, fear and slop. But while some roll their eyes at yet another automation headline, soon?to?be graduates are watching the labor market with a very different level of urgency. They’re entering a world where the old paradox of needing experience to get experience is colliding with a new reality: AI is absorbing the standardized, routine tasks that once defined entry?level work. The result isn’t just a shift in job descriptions or skill-requirements, but rather a structural reshaping of the career pipeline.

Entry-level workers face an outsized disruption to their long-term career trajectories. They have the least buffer to adapt given their lack of relevant job market experience and heightened financial pressure to secure a job quickly with the student-debt repayment periods for recent graduates looming.

Momentum early in one’s career matters, and the first job on a resume shapes future compensation bands and opportunities. It also serves as a signal for perceived specialization or, at minimum, interest. Losing that foothold has compounding effects to one’s career ladder.

Also relevant/see:

New Anthropic Institute to Study Risks and Economic Effects of Advanced AI — from campustechnology.com by John K. Waters

Key Takeaways

Anthropic has launched the Anthropic Institute, a new research effort focused on the biggest societal challenges posed by more powerful AI systems.
The institute will study how advanced AI could affect the economy, the legal system, public safety, and broader social outcomes.
Anthropic co-founder Jack Clark will lead the institute in a new role as the company’s head of public benefit.
The new unit brings together Anthropic’s existing red-teaming, societal impacts, and economic research work, while adding new hires and new research areas.

Check out some of the features an AI-powered LMS provides you with!

On 03/23/2026, in 21st century, 24x7x365 access, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, assessment, business, career development, cloud-based computing / apps / other cloud-related, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, educational games / serious games, emerging technologies, ideas, innovation, instructional design, intelligent systems, intelligent tutoring, languages and translation, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, lifelong learning, platforms, skills, training / L&D, United States, workplace, by Daniel Christian

Here is Pradnya’s posting out on LinkedIn.com:

From DSC…note these excerpts from Pradnya’s posting:

I’m not manually assigning 400 people anymore ? They’re actually taking relevant courses now
Shows me the data ? Suggests courses to fix it ? I look like a strategic genius
Completion rates up 34% ? Nobody’s “stuck” anymore

Pradnya links to a page out at ParadisoSolutions.com. Check out some of the functionality this AI-powered system provides:

Also from Pradnya, see this posting:

Law Firm AI Adoption: So Many Choices — from abovethelaw.com by Stephen Embry
Firms need to recognize reality, define what their legal professionals need, and then determine how to adopt and govern the use of AI tools.

It’s tough to be a law firm managing partner in the age of AI. So many choices, so little time. It’s like the proverbial kid in the candy store who has so many choices that they either can’t pick out anything or reach for too much. We see evidence of the first option in 8am’s recent outstanding Legal Industry Report, authored by Niki Black.

8am’s Legal Industry Report
One thing that stood out in the report was the discrepancy between use of AI by individual legal professionals and what firms are doing when it comes to AI adoption and guidance. Almost 75% of those who responded said they were using general purpose AI tools like ChatGPT and Claude for work purposes. That’s pretty significant.

Legalweek: It’s time to re-engineer how legal work is delivered — from legaltechnology.com by Caroline Hill

AI for good
While focusing on the risks of AI going wrong, it is only fair to mention the conversations I had around using AI for good. Two in particular stand out.

The first is the news from Everlaw that its Everlaw for Good Program has, over the past year, supported more than 675 active cases across 235 organisations, and expanded its support to a growing network of non-profit organisations.

The program extends Everlaw’s technology to organisations working to advance access to justice. In a recent survey by Everlaw, 88% of legal aid professionals said they are optimistic about AI’s potential to help narrow the justice gap.

“Mission-driven organizations are increasingly handling complex investigations and litigation with limited resources,” said Joanne Sprague, head of Everlaw for Good. “Expanding access to powerful, easy-to-use technology helps level the playing field so these teams can uncover critical evidence, take on more complex matters, and yield stronger results for the communities they serve.”

LawNext on Location: Visiting Everlaw’s Headquarters For A Conversation with AJ Shankar, Founder and CEO — from lawnext.com by Bob Ambrogi

The bulk of our conversation focuses on generative AI, and how Everlaw has approached it differently than much of the market. Rather than bolting on a chatbot, AJ says, Everlaw embedded AI deliberately throughout the platform — document summarization, coding suggestions, deposition analysis, fact extraction — always grounding responses in the actual documents at hand and citing sources so users can verify the work. The December launch of Deep Dive, which lets litigators pose a question and get a synthesized, cited answer drawn from an entire document corpus in about a minute, is the feature AJ calls a “new era” for discovery — one he genuinely believes represents a categorical shift.

Americans’ retirement accounts – and hardship withdrawals – hit new highs. Here’s what to know [Feingold]

On 03/17/2026, in business, curriculum, Daniel S. Christian, economics, education, funding / grants, future, K-12 related, legislatures / government / legal, parents/guardians, society, student-related, teachers, teaching & learning, United States, workplace, by Daniel Christian

Americans’ retirement accounts – and hardship withdrawals – hit new highs. Here’s what to know — from weforum.org by Spencer Feingold

Last year, US retirement account balances rose at double-digit rates, driven by strong market performance and steady contributions.
At the same time, hardship withdrawals increased, highlighting growing short-term financial stress.
The trend underscores the importance of financial education and resilience to support long-term retirement security.

From DSC:
I’m hoping that we are doing a better job in the United States on educating our youth on investing, saving, and developing better legal knowledge (i.e., the need for wills, estate planning, trusts, etc.).

The Rungs of the Career Ladder We Removed [Weise]

On 03/10/2026, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, changing business models, corporate / business world, emerging technologies, game-changing environment, higher education, new business models, United States, workplace, youth, by Daniel Christian

The Rungs of the Career Ladder We Removed — from by Dr. Michelle Weise
On the slow, quiet disappearance of learning HOW to work

There used to be a time when starting a job meant being a little lost. You sat in on meetings you didn’t run. You watched someone else handle the difficult client, draft the tricky email, navigate the room when the room shifted. You made your first draft of something, and someone returned it bleeding red ink. And somehow — through the mess and the margin notes — you learned.

That time is vanishing.

In just the first seven months of 2025, generative AI adoption was linked to thousands of job cuts. But the headline number misses the quieter, more consequential story: it’s not just fewer jobs. It’s the disappearance of the work that teaches you how to work.

So here’s the uncomfortable question: if genAI is absorbing the entry-level doing, where does that formation happen now?

We have to answer that. Not theoretically. Practically. Because the ladder hasn’t disappeared — but we’ve removed the bottom rungs. And no employer is going to drop a newly minted graduate into a mid-career role and hope they figure it out.

“Teach Smarter with AI” [Caplan & Eaton] + other items re: AI in our learning ecosystems

On 03/08/2026, in 21st century, 24x7x365 access, adult learning, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, cloud-based computing / apps / other cloud-related, colleges, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital learning, emerging technologies, experimentation, faculty/staff, Google, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, K-12 related, learning, learning agents, learning ecosystem, liberal arts, platforms, skills, teachers, teaching & learning, tools, training / L&D, United States, universities, vendors, by Daniel Christian

Teach Smarter with AI — from wondertools.substack.com by Jeremy Caplan and Lance Eaton
10 tested strategies from two educators who actually use them

I recently talked with Lance Eaton, Senior Associate Director of AI and Teaching & Learning at Northeastern University and writer of AI + Education = Simplified. We traded ideas about what’s actually working. We came up with 10 specific, practical ways anyone who teaches, coaches, or leads can put AI to work.

Watch the full conversation above, or read highlights below.

Beyond Audio Summaries: How to Use NotebookLM to *Actually* Design Better Learning — from drphilippahardman.substack.com by Dr. Philippa Hardman
Five methods to maximise the value of NotebookLM’s features

In practice, what makes NotebookLM different for learning designers is four things:

Answers grounded in your sources (with citations):
Source toggling:
Multi-format studio & multi-source summaries:
Persistent workspace:

…
5 Evidence-Based Methods NotebookLM Operationalises…

Shadow AI Isn’t a Threat: It’s a Signal — from campustechnology.com by Damien Eversmann
Unofficial AI use on campus reveals more about institutional gaps than misbehavior.

Key Takeaways

Shadow AI is widespread in higher education: Faculty, researchers, students, and staff are using AI tools outside official IT channels, including consumer platforms and public cloud services that may involve sensitive data.
Unauthorized AI use creates data, compliance, and cost risks: Consumer AI tools may store or reuse user data, while uncoordinated adoption drives redundant licenses, unpredictable cloud costs, and weaker security oversight.
Institutions are shifting from restriction to enablement: Some campuses are making approved paths easier by offering ready-to-use research environments, campus-managed AI tools, clear guidance on data and vendors, and streamlined approval processes.

How L&D Can Lead in the Age of AI Even If Your Company’s Not Ready — from learningguild.com

How to lead even when your company doesn’t allow AI
Even if your corporation isn’t ready for AI, you can still research tools personally to stay ahead of the curve, so when organizational restrictions lift, you are ready to use AI for learning right away. Here are some tools you can test at home if they’re restricted in your workplace:

Content generation – Start testing text-based tools to get a taste of how AI can accelerate content creation. Then take it to the next level by exploring tools that generate voices, music, and sound effects.
AI coaching tools – Have AI pose as a customer co-worker or customer to get a taste of what it’s like to use it as a conversation coach. Next, use the voice and video capabilities in an app like ChatGPT to explore how AI can coach someone through tasks.
In-the-flow learning assistants – Test turning documents into a conversational avatar and interacting with it to see how it feels. Then think about how the technology could potentially transform static content into dynamic learning experiences for employees.
Vibe-coded simulations – Experiment with this technology by creating a simple, fun game. Afterwards, brainstorm some ideas on how it could quickly create simulations for your learners in the future.

The Higher Ed Playbook for AI Affordability — from campustechnology.com by Jason Dunn-Potter

Key Takeaways

Affordable AI adoption focuses on evolving existing systems: Universities are embedding AI into current devices, workflows, and legacy systems rather than rebuilding infrastructure or investing in new data centers.
Edge AI reduces costs and improves access: Running AI models on local devices or networks lowers cloud processing costs, enhances security, and supports learning use cases such as tutoring, translation, transcription, and adaptive learning.
Enterprise integration and governance drive impact: Institutions are applying AI across admissions, advising, facilities, and research workflows, supported by shared resource hubs, data governance, AI literacy, and outcome-driven implementation.

L&D Global Sentiment Survey 2026 [Taylor]

On 02/25/2026, in 21st century, 24x7x365 access, adult learning, Africa, analytics, Artificial Intelligence/Agents/LLMs/and Related, Asia, Augmented Reality (AR), Australia, bots, business, Canada, career development, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, communities of practice, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital learning, emerging technologies, experimentation, future, game-changing environment, generational differences, global / globalization, human-computer interaction (HCI), India, innovation, instructional design, intelligent systems, intelligent tutoring, learner profiles, learning agents, learning ecosystem, Learning Experience Design, lifelong learning, microlearning, personalized/customized learning, skills, social learning / networks, strategy, tools, training / L&D, trends, UK, United States, vendors, Virtual Reality (VR) / worlds / learning, workplace, XR - extended reality, by Daniel Christian

L&D Global Sentiment Survey 2026 — from linkedin.com by Donald H. Taylor

Several items re: AI in our learning ecosystems

On 02/21/2026, in 21st century, 24x7x365 access, adjunct faculty, Artificial Intelligence/Agents/LLMs/and Related, bots, business, change, colleges, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, education technology, emerging technologies, ethics, experimentation, faculty/staff, future, future of higher education, game-changing environment, generational differences, higher education, human-computer interaction (HCI), informal learning, innovation, instructional design, intelligent systems, intelligent tutoring, learning, learning agents, learning ecosystem, Learning Experience Design, Open AI, organizational change, pace of change, platforms, skills, society, tools, training / L&D, United States, vendors, workplace, by Daniel Christian

“But what’s happening right now is exponential.” — from linkedin.com by Josh Cavalier

Excerpt:

I need to be honest with you. I’ve been running experiments this week with Claude Code and Opus 4.6, and we have reached the precipice in the collapse of time required to produce high-quality text-based ID outputs.

This includes performance consulting reports, learning needs analyses, action mapping, scripts, storyboards, facilitator guides, rubrics, and technical specs.

I just mapped the entire performance consulting process into a multimodal AI integration architecture (diagram image). Every phase. Entry and contracting. Performance analysis. Cause analysis. Solution design. Implementation. Evaluation. Thirty files. System specifications for each. The next step is to vet out each “skill” with an expert performance consultant.

Then I attempted a learning output: an 8-module course built with a cognitive scaffold that moves beyond content delivery to facilitate deliberate practice, meaning-making, and guided reflection within the learner’s own context.

The result:

AI and human-centered learning — from linkedin.com by Patrick Blessinger

Democratizing opportunities

AI adaptive learning can adapt learning in real-time. These tools have the potential to provide a more personalized learning experience, but only if used properly.

The California State University system uses ChatGPT Edu (OpenAI, 2025). Students use it for AI-assisted tutoring, study aids, and writing support. These resources provide 24/7 availability of subject-matter expertise tailored to students’ learning needs. It is not a replacement for professors. Rather, it extends the reach of mentorship by reducing access barriers.

However, we must proceed with intellectual humility and ethical responsibility. Even though AI can customize messages, it cannot replace the encouragement of a teacher or professor, or the social and emotional aspects of learning. It’s at the intersection of humanistic values and knowledge development that education must find its balance.

Learning Ecosystems

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