Workera’s CEO was mentored by Andrew Ng. Now he wants an AI agent to mentor you. — from techcrunch.com by Maxwell Zeff; via Claire Zau

On Tuesday, Workera announced Sage, an AI agent you can talk with that’s designed to assess an employee’s skill level, goals, and needs. After taking some short tests, Workera claims Sage will accurately gauge how proficient someone is at a certain skill. Then, Sage can recommend the appropriate online courses through Coursera, Workday, or other learning platform partners. Through chatting with Sage, Workera is designed to meet employees where they are, testing their skills in writing, machine learning, or math, and giving them a path to improve.

From DSC:
This is very much akin to what I’ve been trying to get at with my Learning from the Living [AI-Based Class] Room vision. And as learning agents come onto the scene, this type of vision should take off!

 

Walt Disney’s Wisdom: Lessons for Learning & Development Leaders — from learningguild.com by David Kelly

Here are a few of my favorite [quotes], along with the valuable lessons they offer us in Learning and Development.

  • “Everyone has deadlines.”
  • “I believe in being an innovator.”
  • “Times and conditions change so rapidly that we must keep our aim constantly focused on the future.
  • “I can never stand still. I must explore and experiment.”
  • …and several other quotes.
 

The Rise Of Upskilling And Continuous Learning In A Slow Labor Market — from forbes.com by Kate Duchene

This stagnation in hiring is placing talent acquisition and retention near the top of the list of biggest concerns for business leaders. According to a pulse survey fielded by RGP in June, one in four financial decision makers (26%) say that acquiring and retaining talent is their top concern for the second half of 2024 – second only to the integration of more digital strategies, including AI and automation (30%). Nearly half (45%) of financial decision makers say their organization plans to increase investment in resources to reskill or upskill current employees this year.

 

Generative AI and the Time Management Revolution — from ai-mindset.ai by Conor Grennan

Here’s how we need to change our work lives:

  1. RECLAIM: Use generative AI to speed up your daily tasks. Be ruthless. Anything that can be automated, should be.
  2. PROTECT: This is the crucial step. That time you’ve saved? Protect it like it’s the last slice of pizza. Block it off in your calendar. Tell your team it’s sacred.
  3. ELEVATE: Use this protected time for high-level thinking. Strategy. Innovation. The big, meaty problems you never have time for.
  4. AMPLIFY: Here’s where it gets cool. Use generative AI to amp up your strategic thinking. Need to brainstorm solutions to a complex problem? Want to analyze market trends? Generative AI is your new thinking partner.

The top 100 Gen AI Consumer Apps — 3rd edition — from a16z.com by Andreessen Horowitz

But amid the relentless onslaught of product launches, investment announcements, and hyped-up features, it’s worth asking: Which of these gen AI apps are people actually using? Which behaviors and categories are gaining traction among consumers? And which AI apps are people returning to, versus dabbling and dropping?

Welcome to the third installment of the Top 100 Gen AI Consumer Apps.
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Gen AI’s next inflection point: From employee experimentation to organizational transformation — from mckinsey.com by Charlotte Relyea, Dana Maor, and Sandra Durth with Jan Bouly
As many employees adopt generative AI at work, companies struggle to follow suit. To capture value from current momentum, businesses must transform their processes, structures, and approach to talent.

To harness employees’ enthusiasm and stay ahead, companies need a holistic approach to transforming how the whole organization works with gen AI; the technology alone won’t create value.

Our research shows that early adopters prioritize talent and the human side of gen AI more than other companies (Exhibit 3). Our survey shows that nearly two-thirds of them have a clear view of their talent gaps and a strategy to close them, compared with just 25 percent of the experimenters. Early adopters focus heavily on upskilling and reskilling as a critical part of their talent strategies, as hiring alone isn’t enough to close gaps and outsourcing can hinder strategic-skills development. Finally, 40 percent of early-adopter respondents say their organizations provide extensive support to encourage employee adoption, versus 9 percent of experimenter respondents.


Adobe drops ‘Magic Fixup’: An AI breakthrough in the world of photo editing — from venturebeat.com by Michael Nuñez

Adobe researchers have revealed an AI model that promises to transform photo editing by harnessing the power of video data. Dubbed “Magic Fixup,” this new technology automates complex image adjustments while preserving artistic intent, potentially reshaping workflows across multiple industries.

Magic Fixup’s core innovation lies in its unique approach to training data. Unlike previous models that relied solely on static images, Adobe’s system learns from millions of video frame pairs. This novel method allows the AI to understand the nuanced ways objects and scenes change under varying conditions of light, perspective, and motion.


Top AI tools people actually use — from heatherbcooper.substack.com by Heather Cooper
How generative AI tools are changing the creative landscape

The shift toward creative tools
Creative tools made up 52% of the top generative AI apps on the list. This seems to reflect a growing consumer demand for accessible creativity through AI with tools for image, music, speech, video, and editing.

Creative categories include:

  • Image: Civitai, Leonardo, Midjourney, Yodayo, Ideogram, SeaArt
  • Music: Suno, Udio, VocalRemover
  • Speech: ElevenLabs, Speechify
  • Video: Luma AI, Viggle, Invideo AI, Vidnoz, ClipChamp
  • Editing: Cutout Pro, Veed, Photoroom, Pixlr, PicWish

Why it matters:
Creative apps are gaining traction because they empower digital artists and content creators with AI-driven tools that simplify and enhance the creative process, making professional-level work more accessible than ever.

 

What Students Want When It Comes To AI — from onedtech.philhillaa.com by Glenda Morgan
The Digital Education Council Global AI Student Survey 2024

The Digital Education Council (DEC) this week released the results of a global survey of student opinions on AI. It’s a large survey with nearly 4,000 respondents conducted across 16 countries, but more importantly, it asks some interesting questions. There are many surveys about AI out there right now, but this one stands out. I’m going to go into some depth here, as the entire survey report is worth reading.

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AI is forcing a teaching and learning evolution — from eschoolnews.com by Laura Ascione
AI and technology tools are leading to innovative student learning–along with classroom, school, and district efficiency

Key findings from the 2024 K-12 Educator + AI Survey, which was conducted by Hanover Research, include:

  • Teachers are using AI to personalize and improve student learning, not just run classrooms more efficiently, but challenges remain
  • While post-pandemic challenges persist, the increased use of technology is viewed positively by most teachers and administrators
  • …and more

From DSC:
I wonder…how will the use of AI in education square with the issues of using smartphones/laptops within the classrooms? See:

  • Why Schools Are Racing to Ban Student Phones — from nytimes.com by Natasha Singer; via GSV
    As the new school year starts, a wave of new laws that aim to curb distracted learning is taking effect in Indiana, Louisiana and other states.

A three-part series from Dr. Phillippa Hardman:

Part 1: Writing Learning Objectives  
The Results Part 1: Writing Learning Objectives

In this week’s post I will dive into the results from task 1: writing learning objectives. Stay tuned over the next two weeks to see all of the the results.

Part 2: Selecting Instructional Strategies.
The Results Part 2: Selecting an Instructional Strategy

Welcome back to our three-part series exploring the impact of AI on instructional design.

This week, we’re tackling a second task and a crucial aspect of instructional design: selecting instructional strategies. The ability to select appropriate instructional strategies to achieve intended objectives is a mission-critical skill for any instructional designer. So, can AI help us do a good job of it? Let’s find out!

Part 3: How Close is AI to Replacing Instructional Designers?
The Results Part 3: Creating a Course Outline

Today, we’re diving into what many consider to be the role-defining task of the instructional designer: creating a course design outline.


ChatGPT Cheat Sheet for Instructional Designers! — from Alexandra Choy Youatt EdD

Instructional Designers!
Whether you’re new to the field or a seasoned expert, this comprehensive guide will help you leverage AI to create more engaging and effective learning experiences.

What’s Inside?
Roles and Tasks: Tailored prompts for various instructional design roles and tasks.
Formats: Different formats to present your work, from training plans to rubrics.
Learning Models: Guidance on using the ADDIE model and various pedagogical strategies.
Engagement Tips: Techniques for online engagement and collaboration.
Specific Tips: Industry certifications, work-based learning, safety protocols, and more.

Who Can Benefit?
Corporate Trainers
Curriculum Developers
E-Learning Specialists
Instructional Technologists
Learning Experience Designers
And many more!

ChatGPT Cheat Sheet | Instructional Designer


5 AI Tools I Use Every Day (as a Busy Student) — from theaigirl.substack.com by Diana Dovgopol
AI tools that I use every day to boost my productivity.
#1 Gamma
#2 Perplexity
#3 Cockatoo

I use this AI tool almost every day as well. Since I’m still a master’s student at university, I have to attend lectures and seminars, which are always in English or German, neither of which is my native language. With the help of Cockatoo, I create scripts of the lectures and/or translations into my language. This means I don’t have to take notes in class and then manually translate them afterward. All I need to do is record the lecture audio on any device or directly in Cockatoo, upload it, and then you’ll have the audio and text ready for you.

…and more


Students Worry Overemphasis on AI Could Devalue Education — from insidehighered.com by Juliette Rowsell
Report stresses that AI is “new standard” and universities need to better communicate policies to learners.

Rising use of AI in higher education could cause students to question the quality and value of education they receive, a report warns.

This year’s Digital Education Council Global AI Student Survey, of more than 3,800 students from 16 countries, found that more than half (55 percent) believed overuse of AI within teaching devalued education, and 52 percent said it negatively impacted their academic performance.

Despite this, significant numbers of students admitted to using such technology. Some 86 percent said they “regularly” used programs such as ChatGPT in their studies, 54 percent said they used it on a weekly basis, and 24 percent said they used it to write a first draft of a submission.

Higher Ed Leadership Is Excited About AI – But Investment Is Lacking — from forbes.com by Vinay Bhaskara

As corporate America races to integrate AI into its core operations, higher education finds itself in a precarious position. I conducted a survey of 63 university leaders revealing that while higher ed leaders recognize AI’s transformative potential, they’re struggling to turn that recognition into action.

This struggle is familiar for higher education — gifted with the mission of educating America’s youth but plagued with a myriad of operational and financial struggles, higher ed institutions often lag behind their corporate peers in technology adoption. In recent years, this gap has become threateningly large. In an era of declining enrollments and shifting demographics, closing this gap could be key to institutional survival and success.

The survey results paint a clear picture of inconsistency: 86% of higher ed leaders see AI as a “massive opportunity,” yet only 21% believe their institutions are prepared for it. This disconnect isn’t just a minor inconsistency – it’s a strategic vulnerability in an era of declining enrollments and shifting demographics.


(Generative) AI Isn’t Going Anywhere but Up — from stefanbauschard.substack.com by Stefan Bauschard
“Hype” claims are nonsense.

There has been a lot of talk recently about an “AI Bubble.” Supposedly, the industry, or at least the generative AI subset of it, will collapse. This is known as the “Generative AI Bubble.” A bubble — a broad one or a generative one — is nonsense. These are the reasons we will continue to see massive growth in AI.


AI Readiness: Prepare Your Workforce to Embrace the Future — from learningguild.com by Danielle Wallace

Artificial Intelligence (AI) is revolutionizing industries, enhancing efficiency, and unlocking new opportunities. To thrive in this landscape, organizations need to be ready to embrace AI not just technologically but also culturally.

Learning leaders play a crucial role in preparing employees to adapt and excel in an AI-driven workplace. Transforming into an AI-empowered organization requires more than just technological adoption; it demands a shift in organizational mindset. This guide delves into how learning leaders can support this transition by fostering the right mindset attributes in employees.


Claude AI for eLearning Developers — from learningguild.com by Bill Brandon

Claude is fast, produces grammatically correct  text, and outputs easy-to-read articles, emails, blog posts, summaries, and analyses. Take some time to try it out. If you worry about plagiarism and text scraping, put the results through Grammarly’s plagiarism checker (I did not use Claude for this article, but I did send the text through Grammarly).


Survey: Top Teacher Uses of AI in the Classroom — from thejournal.com by Rhea Kelly

A new report from Cambium Learning Group outlines the top ways educators are using artificial intelligence to manage their classrooms and support student learning. Conducted by Hanover Research, the 2024 K-12 Educator + AI Survey polled 482 teachers and administrators at schools and districts that are actively using AI in the classroom.

More than half of survey respondents (56%) reported that they are leveraging AI to create personalized learning experiences for students. Other uses included providing real-time performance tracking and feedback (cited by 52% of respondents), helping students with critical thinking skills (50%), proofreading writing (47%), and lesson planning (44%).

On the administrator side, top uses of AI included interpreting/analyzing student data (61%), managing student records (56%), and managing professional development (56%).


Addendum on 8/14/24:

 

The Progressive Case for Reforming Higher Ed — from insidehighered.com by Michael D. Smith
Customized, digital education offers a path for progressive reform, Michael D. Smith writes.

That’s the bad news. But there’s good news, too. New digital technologies have arrived during the past decade for delivering instruction and evaluating individual student learning at scale. If we embrace them, they can make real reform possible and allow us to imagine a fairer, more accessible system of higher education—one that will enable us to better serve the many students who are left out of our existing scarcity-based model.

I think it should be to reform our educational system in ways that will benefit society. And with the advent of new digital technologies, we have a once-in-a-generation opportunity to do just that. If we embrace those technologies now, we can democratize access to the knowledge that students from all socioeconomic backgrounds need to discover and develop their talents, and we can make it possible for them to earn the credentials they need to signal their knowledge to employers—all so that they can use their talents to make a difference in the world.

But in the years ahead, thanks to these new technologies, the broader ecosystem that these institutions exist in is going to expand and change dramatically. Gradually, elite residential colleges and universities will lose their dominant place in that ecosystem, and customized digital learning will first disrupt and then come to dominate a new system of higher education—one that reaches more people, and generates greater benefits for society, than ever before.


Enrollment woes hit both private and public colleges in 2023, S&P reports — from highereddive.com by Ben Unglesbee
Analysts with the ratings agency described a “tough year” in the higher ed world as revenue pressures ran into rising costs.

Dive Brief:

  • Fiscal 2023 was a “tough year” for private nonprofit colleges amid a “long trend of weakening demand,” S&P Global Ratings said in a Tuesday report.
  • Median full-time equivalent enrollment at private nonprofits fell 0.8% year over year in fiscal 2023, while retention rates hit a five-year low of 82.4%, according to S&P’s analysis. Given demand pressures and rising costs, institutions in the private nonprofit sector saw five times more credit downgrades than upgrades during the fiscal year.
  • In a separate report on public colleges, S&P analysts said the recently ended fiscal year also tested the financial resilience of those institutions, with median full-time equivalent enrollment falling 0.7% for the sector.

We have to remember all of this as we design more inclusive pathways to promising opportunities. A good job can often include flexible or hybrid working options, but a good job also includes some softer aspects connected to safety, wellbeing, creativity, growth, and the freedom to make choices and make decisions.

Dr. Michelle R. Weise in How Do You Define a Good Job?


President Joe Biden canceled an additional $1.2 billion in student debt for public servants on Thursday, the latest effort to provide loan relief and deliver on one of his signature initiatives. The assistance will affect 35,000 public service workers enrolled in the government’s loan forgiveness program, including nurses, firefighters and teachers. The Education Department has now forgiven $168.5 billion in student debt for 4.76 million Americans. Biden’s more ambitious plan to help Americans increasingly buried for decades under massive educational debt, a $400 billion plan for broad student debt relief, was blocked by the US Supreme Court.

— from Bloomberg.com’s Evening Briefing


Sticker shock: A look at the complicated world of tuition pricing — from highereddive.com by Ben Unglesbee
Despite attention to lofty sticker costs, the practice of discounting has reached new highs, confusing students and straining revenue for institutions.

This spring, the price of college rode the news cycle again as headlines featured an eye-popping $100,000 in attendance costs at Vanderbilt University.

The practice of marking down tuition sticker prices is decades old and comes with few benefits at this point, many experts say. It can mislead students and muddy the conversation around the value of a college education, while for institutions tuition discounting can wear on revenue and finances in a competitive environment.

At the same time, tuition discounting among private nonprofits hit a new high of 56.1% in 2023-24.

“The number that bothers me the most is the increasing costs for the low-income kids,” Levine said. “If you’re making $50,000 or under, you still have to come up with almost $20,000, which is essentially impossible.”


 

 

Career and Technical Education Clears New Pathways to Opportunity — from educationnext.org by Bruno V. Manno; via Ryan Craig
A student’s post-secondary options need not be binary

Many Americans, including the last wave of Gen Z-ers now entering high schools, want schools to offer more education and training options for young people like career and technical education, or CTE. They broadly agree that the K–12 goal of “college for all” over the last several decades has not served all students well. It should be replaced with “opportunity pluralism,” or the recognition that a college degree is one of many pathways to post-secondary success.

School-based CTE programs (there are also programs for adults) typically prepare middle and high school students for a range of high-wage, high-skill, and high-demand careers. These include fields like advanced manufacturing, health sciences, and information technology which often do not require a two- or four-year college degree. CTE programs award students recognized credentials like industry certifications and licenses.

 

Daniel Christian: My slides for the Educational Technology Organization of Michigan’s Spring 2024 Retreat

From DSC:
Last Thursday, I presented at the Educational Technology Organization of Michigan’s Spring 2024 Retreat. I wanted to pass along my slides to you all, in case they are helpful to you.

Topics/agenda:

  • Topics & resources re: Artificial Intelligence (AI)
    • Top multimodal players
    • Resources for learning about AI
    • Applications of AI
    • My predictions re: AI
  • The powerful impact of pursuing a vision
  • A potential, future next-gen learning platform
  • Share some lessons from my past with pertinent questions for you all now
  • The significant impact of an organization’s culture
  • Bonus material: Some people to follow re: learning science and edtech

 

Education Technology Organization of Michigan -- ETOM -- Spring 2024 Retreat on June 6-7

PowerPoint slides of Daniel Christian's presentation at ETOM

Slides of the presentation (.PPTX)
Slides of the presentation (.PDF)

 


Plus several more slides re: this vision.

 

Navigating the Changing Landscape of Lifelong Learning — from prsa.org by Susan B. Walton, Ph.D.

The first step to finding the right PR learning program is understanding what’s currently available to learners:

  • Undergraduate and graduate degree programs remain the pathway to earning a college degree in public relations, and now include more online options than ever before.
  • Certificate programs are shorter courses of study that often focus on strengthening specific skills, such as crisis communications or knowledge of a specific industry such as health care. They are offered through professional associations, employers, private entities or academic graduate programs, especially programs geared toward working professionals.
  • Microcertificate or microcredential programs may be even shorter and more focused than certificate programs. They can be a series of short courses and are usually focused on skills needed for a specific employer or job, such as analytical tools for a particular web platform. Successful completion of the microcertificate(s) may earn a microcredential, such as a badge, which can be displayed on the recipient’s social media sites.

If you’re a professional who’s considering jumping back into school, then certificate and microcertificate programs are excellent ways to dip a toe in the water.


On somewhat related notes:

Public Infrastructure on Skills — from the-job.beehiiv.com by Paul Fain
The search for population-level solutions to strengthen links between education and work.

The new Center for Skills by C-BEN seeks to bring clarity and coordination to the skills space. Launched this week with a $1.5M grant from Walmart, the center will attempt to create objective, reliable ways to assess and validate skills, to help bridge the gap between education and the workforce.

The center could help the millions of employers who are looking for skills-based solutions and aren’t going to build their own skills academies, says Clayton Lord, director of foundation programs at SHRM.

“It’s hard for small and mid-sized businesses to find their way into this conversation,” he says. “We can’t create something that is more arduous for employers.”


Closing The Skills Gap: An Inside Look At The Achievement Wallet — from forbes.com by Dr. Sarah DeMark

In the dynamic realm of today’s workforce, skills gaps are increasing. Highly skilled talent is out there, but information gaps and traditional hiring methods make it challenging for skilled talent and employers to find one another. While digital recruiting systems have made it more efficient to find prospective candidates, qualified candidates are often vetted out of the hiring process when they do not match the exact criteria, according to a study conducted by Harvard Business School.

With the rapid pace of change — think automation, new technology, and artificial intelligence — businesses must innovate and think about the best ways to create career mobility and career pathways for their workforces into the roles of tomorrow.

In Pursuit of Agency
Imagine a future where learners can instantly see where they stand in a crowded job market, assess their abilities and gaps, and identify opportunities for growth. Or where employers can identify candidates with specific, often hard-to-spot competencies and skills. Possible? Yes. Western Governors University (WGU), the country’s largest competency-based, workforce-relevant online university, is reimagining that future by deploying the Achievement Wallet for WGU students nationally and working students at educational institutions across the state of Indiana.

Also see:

 

Corporate Learning Is Boring — But It Doesn’t Have to Be — from hbr.org by Duncan Wardle; via GSV

Summary:
Most corporate learnings aren’t cutting it. Almost 60% of employees say they’re interested in upskilling and training, but 57% of workers also say they’re already pursuing training outside of work. The author, the former Head of Innovation and Creativity at Disney, argues that creativity is the missing piece to make upskilling engaging and effective. From his experience, he shares four strategies to unlock creativity in trainings: 1) Encourage “What if?”, 2) respond “How else?” to challenges, 3) give people time to think by encouraging playfulness, and 4) make training a game.

 

Say Goodbye to Antiquated Performance Reviews — from td.org by Magdalena Nowicka Mook

Excerpt (emphasis DSC):

Most leaders understand the value of investing in an onboarding process for orientation, productivity, and retention, but few associate onboarding with strong performance over the employee’s full tenure with the organization. By contrast, everboarding is a newer approach that prioritizes ongoing learning and development rather than only an initial commitment. Insights from Deloitte indicate organizations that establish an ongoing learning culture are 52 percent more productive with engagement and achieve retention rates 30–50 percent higher than those that don’t.

When implemented effectively, everboarding embraces proven elements of a coaching culture that establish an ongoing commitment to skill development, deepens understanding of the organization, and supports real-time feedback to prevent stagnancy in high-potential employees brought in through strong hiring practices.

 

The $340 Billion Corporate Learning Industry Is Poised For Disruption — from joshbersin.com by Josh Bersin

What if, for example, the corporate learning system knew who you were and you could simply ask it a question and it would generate an answer, a series of resources, and a dynamic set of learning objects for you to consume? In some cases you’ll take the answer and run. In other cases you’ll pour through the content. And in other cases you’ll browse through the course and take the time to learn what you need.

And suppose all this happened in a totally personalized way. So you didn’t see a “standard course” but a special course based on your level of existing knowledge?

This is what AI is going to bring us. And yes, it’s already happening today.

 

Conditions that trigger behaviour change — from peoplealchemy.com by Paul Matthews; via Learning Now TV

“Knowing is not enough; we must apply. Willing is not enough; we must do.”

Johann Wolfgang von Goethe

Learning Transfer’s ultimate outcome is behaviour change, so we must understand the conditions that trigger a behaviour to start.

According to Fogg, three specific elements must converge at the same moment for a specific behaviour to occur. Given that learning transfer is only successful when the learner starts behaving in the desired new ways, Fogg’s work is critical to understanding how to generate these new behaviours. The Fogg Behavioural Model [*1] states that B=MAP. That is, a specific behaviour will occur if at the same moment there is sufficient motivation, sufficient ability and sufficient prompt. If the behaviour does not occur, at least one of these three elements is missing or below the threshold required.

The prompt is, in effect, a call to action to do a specific behaviour. The prompt must be ‘loud’ enough for the target person to perceive it and be consciously aware of it. Once aware of a prompt, the target immediately, and largely unconsciously, assesses their ability to carry out the requested behaviour: how difficult would this be, how long will it take, who can help me, and so on. They base this on their perception of the difficulty of the requested behaviour, and their ability, as they see it, to achieve that behaviour.

 

Implementing a workplace microlearning strategy — from chieflearningofficer.com by Jared B. Andres

Outside of practicing their learning, there are many challenges to creating and delivering meaningful workplace L&D programs. Participants are busy and may struggle to free up even an hour or two on their calendars. Training could be delivered in the wrong format or at the wrong time. After they attend the training, they may not have an opportunity to apply what they have learned. This can lead to some participants not perceiving training as time well spent. As L&D professionals, our job is to create learning experiences that are meaningful and relevant to people’s day-to-day work.

Adults learn best when training is delivered when it is most relevant to their work, and they can apply what they have learned right away. They must be able to connect what they are learning with the work they are doing and the overarching goals and strategies of the organization.

One possible solution is to implement a microlearning strategy into workplace learning programs. In this article, I will discuss reasons why microlearning can be an effective tool in the L&D toolkit, things to think about when creating a microlearning strategy, cost-effective technology solutions to leverage and ideas to help your microlearning strategy feel exciting and engaging for your participants.

 

 

Edtech Unicorns Are Evolving Rather Than Disrupting — from bloomberg.com by Alex Webb

Consider Coursera Inc., the most prominent survivor of that early edtech hype. It’s now a public company, with a hefty $2.3 billion valuation. Finally, 12 years after it was founded — by, incidentally, another Google veteran in Andrew Ng — it’s set to report its first profit this year, according to analyst estimates. And the enterprise business is considerably more profitable, enjoying a 68% gross margin in 2023, compared to the consumer business’s 53% margin.

Figuring out the right match between training and utility is how several business schools seem to have developed successful online courses — which they are charging top dollar for. They’re in close contact with the sort of large corporations who hire their graduates, giving them a more intimate understanding of what those businesses seek.

Harvard Business School is one example. It made $74 million from online courses in fiscal 2022, the most recent year for which data is available

 
© 2024 | Daniel Christian