changing business models

Future Forward: The Next Twenty Years of Higher Education [Blackboard, w/ a variety of contributors]

On 09/08/2017, in 21st century, active learning, adjunct faculty, adult learning, algorithms, Artificial Intelligence / Machine Learning / Deep Learning, augmented reality, Blackboard, change, changing business models, CMS/LMS, cognitive computing, colleges, community colleges, Content aggregration, content development, content repositories, cost of getting a degree, digital learning, distance education, education, education technology, educational games / serious games, elearning, emerging technologies, face-to-face, faculty, future, future of higher education, game-changing environment, heutagogy, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, leadership, learner profiles, learning, Learning Agents, learning ecosystem, learning from the living [class] room, learning hubs, learning preferences, learning theories, Lifelong learning, Microlearning, more choice more control, new business models, online learning, pace of change, pedagogy, personalized/customized learning, platforms, student-related, teaching & learning, technology (general), tools, universities, user experience (UX), vendors, virtual reality / worlds / learning, virtual tutoring, vision, web-based collaboration, by Daniel Christian

Future Forward: The Next Twenty Years of Higher Education — from Blackboard with a variety of contributors

Excerpts:

As you read their reflections you’ll find several themes emerge over and over:

Our current system is unsustainable and ill-suited for a globally connected world that is constantly changing.
Colleges and universities will have to change their current business model to continue to thrive, boost revenue and drive enrollment.
The “sage on the stage” and the “doc in the box” aren’t sustainable; new technologies will allow faculty to shift their focus on the application of learning rather than the acquisition of knowledge.
Data and the ability to transform that data into action will be the new lifeblood of the institution.
Finally, the heart and soul of any institution are its people. Adopting new technologies is only a small piece of the puzzle; institutions must also work with faculty and staff to change institutional culture.

Some quotes are listed below.

“What’s more, next-generation digital learning environments must bridge the divide between the faculty-directed instructivist model our colleges and universities have always favored and the learner-centric constructivist paradigm their students have come to expect and the economy now demands.”

…

It will be at least 10 years before systems such as this become the standard rather than the exception. Yet to achieve this timeline, we will have to begin fostering a very different campus culture that embraces technology for its experiential value rather than its transactional expediency, while viewing education as a lifelong pursuit rather than a degree-driven activity.

Susan Aldridge

Q: What are the biggest challenges facing higher education right now?

A: I think it is a difficult time for decisionmakers to know how to move boldly forward. It’s almost funny, nobody’s doing five-year strategic plans anymore. We used to do ten-year plans, but now it’s “What’s our guiding set of principles and then let’s sort of generally go towards that.” I think it’s really hard to move an entire institution, to know how to keep it sustainable and serving your core student population. Trying to figure out how to keep moving forward is not as simple as it used to be when you hired faculty and they showed up in the classroom. It’s time for a whole new leadership model. I’m not sure what that is, but we have to start reimagining our organizations and our institutions and even our leadership.

Marie Cini

One of the things that is frustrating to me is the argument that online learning is just another modality. Online learning is much more than that. It’s arguably the most transformative development since the G.I. Bill and, before that, the establishment of land-grant universities.
…
I don’t think we should underestimate the profound impact online education has had and will continue to have on higher education. It’s not just another modality; it’s an entirely new industry.

Robert Hansen

From DSC:
And I would add (to Robert’s quote above) that not since the printing press was invented close to 500 years ago have we seen such an enormously powerful invention as the Internet. To bypass the Internet and the online-based learning opportunities that it can deliver is to move into a risky, potentially dangerous future. If your institution is doing that, your institution’s days could be numbered. As we move into the future — where numerous societies throughout the globe will be full of artificial intelligence, big data, robotics, algorithms, business’ digital transformations, and more — your institutions’ credibility could easily be at stake in a new, increasingly impactful way. Parents and students will want to know that there’s a solid ROI for them. They will want to know that a particular college or university has the foundational/core competencies and skills to prepare the learner for the future that the learner will encounter.

Q: What are the biggest challenges facing higher education right now?

A: I think the biggest challenge is the stubborn refusal of institutions to acknowledge that the 20th century university paradigm no longer works, or at least it doesn’t work anymore for the majority of our institutions. I’m not speaking on behalf of our members, but I think it’s fair to say that institutions are still almost entirely faculty-centered and not market-driven. Faculty, like so many university leaders today who come from faculty ranks, are so often ill-equipped to compete in the Wild West that we’re seeing today, and it’s not their fault. They’re trained to be biologists and historians and philosophers and musicians and English professors, and in the past there was very little need to be entrepreneurial. What’s required of university leadership now looks very much like what’s required in the fastpaced world of private industry.

…

If you are tuition dependent and you haven’t figured out how to serve the adult market yet, you’re in trouble.

Robert Hansen

It’s not just enough to put something online for autodidacts who already have the time, energy, and prior skills to be able to learn on their own. You really need to figure out how to embed all the supports that a student will need to be successful, and I don’t know if we’ve cracked that yet.

Amy Laitinen

The other company is Amazon. Their recent purchase of Whole Foods really surprised everybody. Now you have a massive digital retailer that has made billions staying in the online world going backwards into brick-and-mortar. I think if you look at what you can do on Amazon now, who’s to say in three years or five years, you won’t say, “You know what, I want to take this class. I want to purchase it through Amazon,” and it’s done through Amazon with their own LMS? Who’s to say they’re not already working on it?

Justin Louder

We are focused on four at Laureate. Probably in an increasing order of excitement to me are game-based learning (or gamification), adaptive learning, augmented and virtual reality, and cognitive tutoring.

Darrell Luzzo

I would wave my hand and have people lose their fear of change and recognize that you can innovate and do new things and still stay true to the core mission and values. My hope is that we harness our collective energy to help our students succeed and become fully engaged citizens.

Felice Nudelman

Reflections on “Report: Student loan debt reaches $1.4 trillion” [Bolkan]

On 08/29/2017, in 21st century, business side of he, change, changing business models, colleges, cost of getting a degree, dangers of the status quo, Daniel S. Christian, disruption, higher education, new business models, parents, student-related, traditional / tradition, trends, United States, universities, by Daniel Christian

Report: Student loan debt reaches $1.4 trillion — from campustechnology.com by Joshua Bolkan

Excerpt:

Student loan debt in the United States has grown 149 percent over the last decade to reach $1.4 trillion, according to a new report from Experian. Over the same period, the average student loan debt per person went up 62 percent.

Held by 13.4 percent of Americans, student loan debt is the fastest growing debt segment and the largest non-household debt. But, counter-intuitively, fewer people make late payments on this type of debt than on other loans. In fact, the percentage of late payments on student debt has decreased 10.1 percent since 2009.

Other key findings of the report include…

From DSC:
The thing that makes this soooo difficult is that faculty members, staff, and members of administrations often don’t see this crushing development. It’s invisible to many of them! The growing, heavy gorillas on the backs of our graduates aren’t seen on campus. Students graduate and move on. But the realities and implications of those debts can be felt for decades!

Several major events in our graduates lives are likely to be increasingly postponed, such as:

Starting a family
Purchasing a new home
Investing in — or saving for — their retirement

The current models and methods of higher education must change! Prices MUST come down. If the traditional institutions of higher education don’t change, don’t be surprised when the alternatives keep picking up steam and eventually — and majorly — disrupt higher education.

This is a social justice issue for me.

First wholly online state university in U.S. [Aldridge & Powell]

On 08/23/2017, in business side of he, changing business models, cost of getting a degree, higher education, innovation, leadership, Lifelong learning, online learning, strategy, United States, universities, by Daniel Christian

First wholly online state university in U.S. — from virtuallyinspired.org by Susan Aldridge and Marci Powell
Colorado State University Global Campus takes non-traditional approach

Excerpt:

A university that is light and limber, with excellent quality…that is an apt description for the first 100% fully online, independently accredited, public university in the United States. Open universities around the world should take notice of Colorado State University Global Campus’s innovative approach. What they are doing is a game changer.

Created by the Colorado State University System Board of Governors in 2007, CSU-Global Campus is focused on facilitating adult success in a global marketplace through career-relevant education including bachelor’s degree completion and master’s degree programs.

All courses are 100% online and designed for working adults. With accelerated 8-week courses and monthly starts, CSU Global Campus attracts a wide audience. The same affordable tuition rate applies to all students regardless of where they live. For those outside of the state of Colorado, this is great relief. Their Tuition Guarantee program means that the rate remains the same from the day a student first enrolls through the day they graduate.

From DSC:
Funny how I was just reflecting on the gaps that the bootcamps seem to be addressing. My hats off to Colorado State University’s Global Campus for their visionary, innovative approach.

Not taking any risks is the biggest risk of all these days.

NOTE: They went from 200 students — and almost closing their doors — to a current enrollment of close to 20,000 students! Seems their risk was calculated — and paid off big time!

Thanks Marci and Susan for your work and for posting this item.

Nonprofit bootcamps want to make coding accessible to low-income learners [Johnson]

On 08/22/2017, in business, career development, changing business models, computer science, corporate / business world, ideas, new business models, programming, society, by Daniel Christian

Nonprofit bootcamps want to make coding accessible to low-income learners — from edsurge.com by Sydney Johnson

Excerpt:

She’s designing the program for folks who wouldn’t typically make it in the coding school she graduated from. “We only find our students through [coding] workshops we put on with other community organizations,” she says. “I didn’t want to do an open application because I feel like it would be the same people who already have connections and privilege.”

The program, which launched earlier this year, doesn’t require any background in tech from its applicants. It’s longer than most for-profit coding programs—six months, rather than the three or four common in the industry. Also unlike most bootcamp providers, Glauser is creating a business model where companies sponsor a student (to the tune of around $15,000), which covers both instructor costs and living stipends for students. Advocates also receive diversity training for their companies, and provide a mentor to the students in the program. Around the fifth month of the program, Glauser says the plan will be for mentors to get to know the students and recruit at least one for their company.

The Benefits of an Innovative Culture at Smaller Colleges — from evolllution.com with Shane Garrison | Vice President of Enrollment, Campbellsville University
Smaller institutions are under more pressure than ever to innovate or collapse—weathering the storm is simply no longer an option for most institutions. This requires leaders and staff across the institution to have a creative mindset, and be willing to experiment and evolve.

Excerpt:

There is the reality that if you don’t diversify, if you fail to be creative, if you fail to try new things, you’re on the verge of folding. In Kentucky, two faith-based colleges folded within a span of about three years, and I think that created an urgency to avoid that fate. We have to be willing to try, create and experiment to survive, and that means doing things that we’ve never done before.

…

Evo: How can an innovative and experiment-focused culture help smaller institutions overcome some of those obstacles?

SG: I think you have to be willing to experiment for short periods of time with strategies that do not fit inside the traditional bubble. For example, for us, our online presence has been fairly strong for about 12 years. However, we had to experiment with placing a good number of full four-year bachelor’s degree programs online, something our university had never done. We had associate programs, we had graduate programs but we had to add bachelor programs online. We did it for three or four years in the experimental phase and noticed these were actually strong and it was building a beautiful pathway between our associate two-year programs and the four-year programs and continuing into graduate programs.

We are experimenting now with an international recruiting partnership and giving it two to three years to see what happens. It has been very successful thus far. This model has created a culture where we can experiment.

Nearly 1/2 of companies say they don’t have the digital skills they need [Goldman]

On 08/09/2017, in business, career development, change, changing business models, corporate / business world, corporate universities / corporate training, digital citizenship, ideas, leadership, MBA, staying relevant, surviving, training / L&D, workplace, by Daniel Christian

Nearly half of companies say they don’t have the digital skills they need — from hbr.org by Jeremy Goldman

Excerpt:

The companies that think their employees’ digital IQs are unimportant are probably few and far between. After all, in just one decade the concept of “digital” has changed from a niche skill set to something that’s mandatory for virtually all blue-chip companies. If you don’t feel that your employees’ digital IQs are competitive, you have a major problem on your hands.

Unfortunately, for many companies, that’s exactly the situation they find themselves in. On a global basis, companies are losing faith in their digital smarts. In PwC’s 2017 Global Digital IQ Survey, 52% rated their digital IQ as strong. Compare that with 67% and 66% in 2016 and 2015, respectively. The survey, conducted among 2,200 technology executives, identified critical skill gaps such as cybersecurity and privacy.

4 items involving bootcamps

On 08/04/2017, in 21st century, business side of he, career development, change, changing business models, colleges, community colleges, higher education, ideas, innovation, new business models, programming, student-related, United States, universities, by Daniel Christian

The Future of Coding Bootcamps — from edsurge.com by Jeff Young

Excerpt:

EdSurge set out to answer some of those questions with a series of articles about the future of coding bootcamps. We’ll be adding to the series over the next few weeks, and let us know if you have particular questions you want us to pursue.

Coding Boot Camps Won’t Save Us All — from edsurge.com by Jeff Young

Excerpt:

That doesn’t mean the rest of the boot camps are doomed. In fact, there are at least 95 other coding boot camp companies in the U.S., and some say they are still growing. But it should bring a dose of realism to what had been a narrative of unending growth and the idea that somehow boot camps were a silver bullet for what ails higher education.

More bootcamps are quietly coming to a university near you — from edsurge.com by Sydney Johnson

Excerpt:

In the last two years, a surge of nonprofit, four-year institutions have hopped on the bootcamp bandwagon. These programs, often on skills such as software development or data analytics, have arrived in a number of ways—from universities partnering with local for-profit bootcamps, or colleges creating their own intensive training programs completely in-house.But while bootcamps are often associated with tech skills, it seems that traditional universities trying out the model are interested in more than just coding. An increasing number of traditional higher-ed institutions are now applying bootcamp trainings to other fields, such as healthcare, accounting and even civics and political science.

Online learning startup Codecademy launches paid Pro courses — from techcrunch.com by Ryan Lawler

Excerpt:

Codecademy has spent the last several years building a large community of learners with free lessons aimed at teaching its users the basics of how to code. But now it’s betting that many of them will be willing to pay for more intensive courses.

When Codecademy founder and CEO Zach Sims founded the company in 2011, he did so with the hope of allowing more people interested in programming to gain access to educational content they’d need to get started.

Reflections on “Radically open: Tom Friedman on jobs, learning, & the future of work” [Friedman, Engelbert, & Hagel]

On 08/02/2017, in 21st century, business, career development, change, changing business models, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital citizenship, education technology, entrepreneurship, freelancing, future, future of higher education, game-changing environment, global / globalization, heutagogy, ideas, innovation, leadership, learner profiles, learning, learning ecosystem, learning from the living [class] room, Lifelong learning, platforms, reinvent, society, staying relevant, streams of content, surviving, training / L&D, vision, workplace, by Daniel Christian

Radically open: Tom Friedman on jobs, learning, and the future of work — from dupress.delotte.com by Tom Friedman, Cathy Engelbert, and John Hagel

Excerpt (emphasis DSC):

Tom Friedman: My thoughts on the future of work are very influenced by my friend, a business strategist, Heather McGowan. She really describes that what’s going on is that work is being disconnected from jobs, and jobs and work are being disconnected from companies, which are increasingly becoming platforms. That’s Heather’s argument, and that is what I definitely see.

[A good] example is what’s happened to the cab business. In Bethesda, we have a [local] cab company that owns cars and has employees who have a job; they drive those cars. They’re competing now with Uber, which owns no cars, has no employees, and just provides a platform of work that brings together ride-needers—myself—and ride-providers. And I do think that the Uber platform model, and the way it is turning a job into work and monetizing work, is the future of work.

And that will have a huge impact on the future of learning. Because if work is being extracted from jobs, and if jobs and work are being extracted from companies—and because, as you and I have both written, we’re now in a world of flows — then learning has to become lifelong. We have to provide both the learning tools and the learning resources for lifelong learning when your job becomes work and your company becomes a platform.

So I’m not sure what the work of the future is, but I know that the future of companies is to be hiring people and constantly training people to be prepared for a job that has not been invented yet. If you, as a company, are not providing both the resources and the opportunity for lifelong learning, [you’re sunk], because you simply cannot be a lifelong employee anymore unless you are a lifelong learner. If you’re training people for a job that’s already been invented, or if you’re going to school in preparation for a job that’s already been invented, I would suggest that you’re going to have problems somewhere down the road.

…
CE: In a recent report from the National Bureau of Economic Research, some leading labor economists did an analysis of net new employment in the United States between 2005 and 2015, and found that about 94 percent of that net new employment was from alternative work arrangements—everything from gig to freelance and off-balance-sheet kinds of work.
…
I think that’s why we need to teach filtering, literally, to our students. There should be Filtering 101, Filtering 102, Filtering 103. How do I filter information so I get enough of it to advance, but not so much that I’m overwhelmed? How do I filter news?

…it seems to me that rule number one is you want to be radically open. And that’s a really hard sell right now, because it feels so counterintuitive, and everyone’s putting up walls right when you want to be, actually, radically open. Why do you want to be radically open? Because you’ll get more flows; you’ll get the signals first, and you will attract more flow-minded people, which I would call high-IQ risk-takers. That’s from a country point of view, but I have to believe that’s also right from a company point of view: that you want to be plugged into as many discussions, as many places, and as many flow generators as possible, because you’ll simply get the signals first in order to understand where the work of the future is coming from.

[GE] offered $20,000 in prize money — 7,000 to the winner, and the rest split up among the other finalists. Well, within six weeks, they got over 600 responses. The 10 finalists were all tested by GE engineers, and they picked the winner. None of the 10 finalists was an American, and none was an aeronautical engineer, and the winner was a 21-year-old from Indonesia who was not an aeronautical engineer, and he took more than 80 percent of the weight out of this fastener.
…
No, let’s actually create jump balls and access all the talent wherever it is.

And what did the best artisans do? They brought so much personal value-add, so much unique extra, to what they did that they carved their initials into their work at the end of the day. So always do your job [in a way that] you bring so much empathy to it, so much unique, personal value-add, that it cannot be automated, digitized, or outsourced, and that you want to carve your initials into it at the end of the day.

From DSC:
If what Tom, Cathy, and John discuss here is true, think of what that means for our students. Our students need to be digitally literate, online, adaptable, lifelong learners, and they need to be highly comfortable with change. They need to be tapped into the “flows” that the authors describe (what they refer to as flows, I call “streams of content” — if I’m understanding their perspective correctly). They need to think entrepreneurially, as Friedman asserts.

Also, they discuss three new social contracts that need to evolve:

There are three new social contracts that have to evolve here. Government has to incentivize companies to create these lifelong learning opportunities. Companies have to create the platforms for employees to afford to be able to take these courses. And the employee has to have a new social contract with themselves: “I have to do this on my own time; I have to be more self-motivated.” More is on you.

…and thus enters my vision that I call Learning from the Living [Class] Room. A global, powerful, next generation learning platform — meant to help people reinvent themselves quickly, cost-effectively, conveniently, & consistently.

But there is no more important survival skill than learning to love learning.

…because you simply cannot be a lifelong employee anymore unless you are a lifelong learner.

Always think of yourself as if you need to be reengineered, retooled, relearned, retaught constantly. Never think of yourself as “finished”; otherwise you really will be finished.

The Rose-Colored Glasses Come Off: a Survey of Business Officers — from insidehighered.com by Doug Lederman & Rick Seltzer

Excerpt (emphasis DSC):

The reality of higher education’s financial challenges is sinking in among college and university business officers.

Now the question is what they’re doing about it — and whether they’re willing to do enough.

Chief business officers increasingly agree that higher education is in the midst of a financial crisis, according to the 2017 Inside Higher Ed Survey of College and University Business Officers. Some are also starting to lose faith in the idea that they can overcome revenue shortfalls using the often-cited strategy of increasing enrollment.

Many respondents were open or supportive of the idea of consolidating programs or academic operations with other institutions. Yet survey results reflected a greater skepticism about their likelihood of actually merging with other colleges or universities in the near future. Business officers were also generally leery of addressing their budget issues in ways that would require them to ask faculty members to change. So although business officers are increasingly recognizing the financial threats they face, experts wondered whether they are being realistic about the kind of strategies they will have to pursue to chart a course forward.

Also see:

Business Officers and Learning Innovators — from insidehighered.com by Joshua Kim
Why maybe we should talk less about learning, and more about money.

I’d like to make a modest proposal.

What if for 2018 all of us involved in postsecondary learning innovation – edtech and CTL and library folks – spent the entire calendar year learning about the business of higher education?

— Per Joshua Kim

Major Coding Bootcamps Going Out of Business — from campustechnology.com by Sri Ravipati

Excerpt:

In a surprising turn of events, two major coding bootcamps, within the span of about a week, have announced they are shutting down all operations.

Most recently, after a four-year run, South Carolina-based The Iron Yard (TIY) revealed last Friday it would close its 15 campuses, including locations like Atlanta, Austin, Houston and Charleston where other coding bootcamps are flourishing.
…
Similarly, Dev Bootcamp (DBC) on July 12 announced via Facebook that it would shutdown operations at all six locations — Austin, Chicago, San Diego, San Francisco, Seattle and New York — by the end of the summer.

From DSC:
I can almost hear the snickering from a variety of people within higher education about this situation. If gloating had an audible sound associated with it, I’d likely have to go find some earplugs. But I have a message for those who are snickering and gloating right now — saying something along the lines of, “Ha! So much for these alternatives to traditional higher education! They’re nothing, and they’ll come to nothing!”

That may be so. Such relatively new alternatives to traditional institutions of higher education may come to nothing. But you know what? At least those organizations are trying to be much more responsive than many institutions of traditional higher education are being! They’ve recognized that there are unmet needs — gaps, if you will — arising from our current systems. Gaps in either the content that we’re providing and/or the manner in which we’re providing it. Gaps that thousands of students have signed up for in a relatively short time. Those gaps should be cause for action within traditional institutions of higher education. They should be cause for realizing that we aren’t responding nearly fast enough to today’s new pace of change.

The pace of change has changed. It is lightning fast these days. Don’t believe me? Go check out some of the descriptions for the hot jobs out there these days. Seriously. Go do it. Go find out which skills you need to get your foot in the door to acquire those types of positions. It’ll blow your mind!

And there are ramifications to this.

If our accreditation systems need to change, than so be it. Let’s identify those necessary changes and make ’em happen!

Because:

WE have some serious responsibility for the educations that we are providing to this next generation!!!
WE need to prepare them for what they’ll need to be marketable in the future — so that they can put bread and butter on their tables throughout their careers.
WE need to act!
WE need to be responsive!

This is not a time for gloating. Rather, this is a time for some serious action.

Addendums on 8/2/17 and 8/3/17:

Jobs Report: 97 Percent of Flatiron School Graduates Land Jobs — from by Sri Ravipati

Excerpt:

While two major coding bootcamps shut down earlier this week, another released its latest jobs report and says it had the strongest student outcomes to date.

The Flatiron School based in New York, NY has released an independently verified jobs report every year since 2014 — “pioneering the concept of outcomes reporting and setting a standard of transparency in educational outcomes,” the latest report reads. It’s the company’s commitment to accessibility and transparency that have allowed its programs to stay open for five years now, says Adam Enbar, co-founder of the Flatiron School.

More bootcamps are quietly coming to a university near you — from edsurge.com by Sydney Johnson

Excerpt:

In the last two years, a surge of nonprofit, four-year institutions have hopped on the bootcamp bandwagon. These programs, often on skills such as software development or data analytics, have arrived in a number of ways—from universities partnering with local for-profit bootcamps, or colleges creating their own intensive training programs completely in-house.But while bootcamps are often associated with tech skills, it seems that traditional universities trying out the model are interested in more than just coding. An increasing number of traditional higher-ed institutions are now applying bootcamp trainings to other fields, such as healthcare, accounting and even civics and political science.

Learning Ecosystems

First wholly online state university in U.S. [Aldridge & Powell]

Nonprofit bootcamps want to make coding accessible to low-income learners [Johnson]

Nearly 1/2 of companies say they don’t have the digital skills they need [Goldman]

Reflections on “Radically open: Tom Friedman on jobs, learning, & the future of work” [Friedman, Engelbert, & Hagel]

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