changing business models

The next normal arrives: Trends that will define 2021—and beyond — from mckinsey.com by Kevin Sneader & Shubham Singhal

Excerpts:

The next normal is going to be different. It will not mean going back to the conditions that prevailed in 2019. Indeed, just as the terms “prewar” and “postwar” are commonly used to describe the 20th century, generations to come will likely discuss the pre-COVID-19 and post-COVID-19 eras.

2021 will be the year of transition. Barring any unexpected catastrophes, individuals, businesses, and society can start to look forward to shaping their futures rather than just grinding through the present.

In this article, we identify some of the trends that will shape the next normal. Then we discuss how they will affect the direction of the global economy, how business will adjust, and how society could be changed forever as a result of the COVID-19 crisis.

From DSC:
After seeing the following two items, I wondered…should more professors, teachers, and staff members be on Substack?

Heather Cox Richardson Offers a Break From the Media Maelstrom. It’s Working. — from nytimes.com by Ben Smith
She is the breakout star of the newsletter platform Substack, doing the opposite of most media as she calmly situates the news of the day in the long sweep of American history.

Excerpt:

Last Wednesday, I broke the news to Heather Cox Richardson that she was the most successful individual author of a paid publication on the breakout newsletter platform Substack.

Early that morning, she had posted that day’s installment of “Letters From an American” to Facebook, quickly garnering more than 50,000 reactions and then, at 2:14 a.m., she emailed it to about 350,000 people.
…
The news of her ranking seemed to startle Dr. Richardson, who in her day job is a professor of 19th century American history at Boston College. The Substack leader board, a subject of fascination among media insiders, is a long way from her life on a Maine peninsula — particularly as the pandemic has ended her commute — that seems drawn from the era she studies.

Is Substack the Media Future We Want? — from newyorker.com by Anna Wiener
The newsletter service is a software company that, by mimicking some of the functions of newsrooms, has made itself difficult to categorize.

Excerpt:

…Substack, a service that enables writers to draft, edit, and send e-mail newsletters to subscribers. Writers can choose whether subscriptions are free or paid; the minimum charge for paid subscriptions is five dollars a month or thirty dollars a year, and Substack takes ten percent of all revenue.

The 12/31/20 EIEIO from Michael Moe

Excerpts:

The 10 Megatrends Shaping Our World

Knowledge Economy
Global Silicon Valley
Digitization
Smart Everything
HomeWork
The Office has become optional but the Zoom Room has become essential. 88% of companies encouraged or required employees to work from home during the pandemic. A near term problem that is rapidly being solved is that only 1 in 4 people are set up currently to work efficiently from home but 99% of employees say they like that option. Overall, due to reducing commutes, office distractions etc., productivity on average rose for most knowledge workers up to 20% greater.It is expected that many knowledge workers will continue to work from home even post the pandemic.
Winner Take All
Data King
Sustainability
Everything is a Subscription
Mission Corp

DC: The debt from obtaining a degree can last for decades these days. How can institutions of traditional higher education be part of the solution here and not part of the problem?https://t.co/UfOopD3RLI #highereducation #futureofhighereducation #60yearcurriculum

— Daniel Christian (he/him/his) (@dchristian5) December 30, 2020

#survivingcovid19 #reinvent #highereducation #futureofhighereducation #60yearcurriculum #costofhighereducation #alternatives #innovation #learningfromthelivingclassroom and many more

Online Education Isn’t the Sideshow. It’s the Main Event. — from edsurge.com by Chip Paucek

Excerpt:

Over the course of 2020, there has been plenty of discussion about what will and won’t return to “normal” once we’ve fought COVID-19 into submission. I can’t predict the future, but my bet is that many of the innovations and changes we’ve witnessed this year will stick around. And I know two things for certain: first, many students will go back to in-person learning, but the demand for high-quality online education and shorter, non-degree learning pathways—like boot camps and short courses—will continue to grow as people upskill, reskill and look for greater flexibility in education. And second: demand for online undergraduate and graduate degrees will grow too.

James DeVaney, associate vice provost at the University of Michigan put it best in his recent tweet, saying that we “need to move from ‘what’s your rev share’ to ‘what value do you create?’ And tailored to higher ed, ‘what is your contribution to learning?’ I care about reach, research, $ development, reputation, and revenue—but all in the context of learning. That’s the transparency we need.”

A ‘Great Cultural Depression’ Looms for Legions of Unemployed Performers [nytimes.com]

On 12/27/2020, in art, business, change, changing business models, communities of practice, creativity, drama/theater, economics, legislatures / government / legal, reinvent, society, surviving, trends, United States, by Daniel Christian

A ‘Great Cultural Depression’ Looms for Legions of Unemployed Performers — from nytimes.com
With theaters and concert halls shuttered, unemployment in the arts has cut deeper than in restaurants and other hard-hit industries.

Excerpt:

During the quarter ending in September, when the overall unemployment rate averaged 8.5 percent, 52 percent of actors, 55 percent of dancers and 27 percent of musicians were out of work, according to the National Endowment for the Arts. By comparison, the jobless rate was 27 percent for waiters; 19 percent for cooks; and about 13 percent for retail salespeople over the same period.

Also see:

Actors and Writers and Now, Congressional Lobbyists — from nytimes.com
Be an #ArtsHero started with a failed effort to extend unemployment benefits. It’s gone on to be a prime proponent of the message: Cultural work is labor.

The Year TV Leaped Into The Future [Roettgers]

On 12/27/2020, in 21st century, 24x7x365 access, A/V -- audio/visual, algorithms, Amazon, Artificial Intelligence / Machine Learning / Deep Learning, bots, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, communications, content aggregration, content development, content repositories, Daniel S. Christian, digital audio, digital learning, digital storytelling, digital video, distance education, education, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, future, game-changing environment, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, internet, learner profiles, learning, learning agents, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, learning hubs & pods, learning preferences, learning spaces, lifelong learning, MOOCs -- Massive Open Online Courses, new business models, online learning, online media, online tutoring, platforms, reinvent, smart classrooms, smart/connected TV, social learning / networks, social media, society, staying relevant, surviving, teaching online, technologies for your home, technology (general), telecommunications, telelegal, telemedicine / telehealth / virtual health, telepresence, television, tools, training / L&D, trends, United States, using teams, vendors, vision/possibilities, by Daniel Christian

The Year TV Leaped Into The Future — from protocol.com by Janko Roettgers

The lockdowns this year have transformed our homes into offices, schools, concert halls, movie theaters and gyms. Our homes are working harder for us, but so is our technology. The device that is working the hardest is perhaps the TV—becoming our lifeline to a far more virtual world.

Addendums:

The Second Year of The MOOC: 2020 Saw a Rush to Large-Scale Online Courses — from edsurge.com by Dhawal Shah

Excerpt:

This was the year that more people learned what a MOOC is.

As millions suddenly found themselves with free time on their hands during the pandemic, many turned to online courses—especially, to free courses known as MOOCs, or Massive Open Online Courses. This phenomenon was compounded by media worldwide compiling lists of “free things to do during lockdown,” which tended to include MOOCs.

Within two months, Class Central had received over 10 million visits and sent over six million clicks to MOOC providers. These learners also turned out to be more engaged than usual. In April 2020, MOOC providers Coursera, edX and FutureLearn attracted as many new users in a single month as they did in the entirety of 2019.

.

From DSC:
The pieces continue to come together…

...team-based content creation and delivery will dominate in the future (at least for the masses). It will offer engaging, personalized learning and the AI-based systems will be constantly scanning for the required/sought-after skills and competencies. The systems will then present a listing of items that will help people obtain those skills and competencies.

#AI #LearningProfiles #Cloud #LearningFromTheLivingClassRoom #LearningEcosystems #LearningSpaces #21stCentury #24x7x365 #Reinvent #Surviving #StayingRelevant #LifeLongLearning and many more tags/categories are applicable here.

An illustrative article that relays some of the changes occurring in our learning ecosystems: “Hiring Trends for 2021 for Digital Learning” [teamedforlearning.com]

On 12/21/2020, in 24x7x365 access, Alternatives, career development, change, changing business models, colleges, community colleges, content development, corporate universities / corporate training, design, digital audio, digital learning, digital storytelling, digital video, distance education, education, education technology, educational games / serious games, elearning, freelancing, future, future of higher education, future of legal industry, game-changing environment, innovation, instructional design, interaction design, interactivity, interface design, IT in HE, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods, student-related, teachers, teaching & learning, teaching online, training / L&D, trends, universities, user experience (UX), user interface design, using teams, vendors, by Daniel Christian

Hiring Trends for 2021 for Digital Learning — from teamedforlearning.com

Excerpt:

…the demand for digital learning experts is growing across industries. As more schools, colleges, and businesses embrace digital learning, more experts will be needed. These professionals will play a vital role in the success of digital learning programs in 2021 and beyond.

A new one-stop site provides free [legal] help — from friendly robot guides. [Rockett]

On 12/13/2020, in bots, change, changing business models, cloud-based computing / apps / other cloud-related, health, ideas, innovation, law schools, Legal operations, legal technologies, legislatures / government / legal, new business models, United States, by Daniel Christian

Hundreds are seeking legal aid for eviction, unemployment and debt tied to pandemic. A new one-stop site provides free help — from friendly robot guides. — from chicagotribune.com by Darcel Rockett

Excerpts (emphasis DSC):

But the legal aid community knew the need for their help would be dire, as COVID-19 pummeled the economy and left people financially strapped, unemployed and unable to pay their rent. They’ve sounded the alarm, warning of what could be the worst housing crisis in U.S. history, with up to 43% of American renters facing eviction in the coming months.
…
At the end of November, the state’s legal aid system launched a new site, Illinois COVID H.E.L.P. (Housing and Economic Loss Prevention), for residents in need of help finding employment or with unemployment benefits assistance; aid with personal debt and bankruptcy; housing or disputes between tenants and landlords; and wills, estates and guardianship.

Also see:

Pandemic Pushes Corporate Law Department Upgrades, Study Finds — from news.bloomberglaw.com by Brian Baxter
Excerpt: “The coronavirus pandemic is accelerating a transformation of corporate law departments, from technology use to staffing levels, said a survey released Thursday. Nearly 75% of departments significantly or moderately increased adoption of legal technology compared to last year, according to an HBR Consulting analysis.”

Higher Ed Faces a Long and Uneven Recovery, Ratings Agencies Warn — from chronicle.com by Scott Carlson

Excerpt:

Two financial outlooks for higher ed appeared on Tuesday, and their most compelling parts were the longer-term prospects for the nation’s colleges and universities — because the near-term picture should be clear to nearly everyone by now. It’s not good.

In their predictions, both Moody’s Investors Service and Fitch Ratings note the various ways that institutions are in pain right now: The pandemic has undercut tuition revenue, as colleges have seen sliding enrollment or have had to discount tuition heavily to bring in students. The proceeds of auxiliary services — such as student housing and dining — “remain the hardest-hit revenue stream,” Moody’s says, given that such income can account for 5 to 30 percent of a college’s operating revenue.

5 things we’ve learned about virtual school in 2020 — from npr.org by Anya Kamenetz

Excerpts:

The digital divide is still big and complex.
Relationships are everything when it comes to keeping kids engaged remotely.
Digital teaching can be good, even great with the right support for teachers. But that’s far from the norm.
Hybrid models are extremely challenging.
Some kids are not learning much online. They’ll be playing catch-up in years to come.

From DSC:
I saw this item out at:

AI is delivering a growing share of earnings, says McKinsey — from which-50.com by Andrew Birmingham
Excerpt:
Some companies are generating an increasing share of the profits in a way that is directly attributable to AI, and the best performers are likely to increase their investments setting up a world of algorithmic leaders and laggards, according to a new paper from McKinsey & Company. Called The State of AI in 2020, the report notes that we could start to see a widening divide between AI leaders and the majority of companies still struggling to capitalise on the technology.

Also see:

Scale, which helps companies improve their A.I. capabilities, is now worth more than $3.5 billion and breaking even — from cnbc.com by Jordan Novet

DC: So how might this impact the learning ecosystems out there?https://t.co/tMl5ouSX1x #learningecosystems #learningfromthelivingclassroom #careers #careerdevelopment #education #highereducation #change

— Daniel Christian (he/him/his) (@dchristian5) November 25, 2020

Americans aren’t turning their backs on education; they are reconsidering how to obtain it.

Is This the End of College as We Know It? — from wsj.com by Douglas Belkin
For millions of Americans, getting a four-year degree no longer makes sense. Here’s what could replace it.

Excerpt:

For traditional college students, the American postsecondary education system frequently means frontloading a lifetime’s worth of formal education and going into debt to do it. That is no longer working for millions of people, and the failure is clearing the way for alternatives: Faster, cheaper, specialized credentials closely aligned with the labor market and updated incrementally over a longer period, education experts say. These new credentials aren’t limited to traditional colleges and universities. Private industry has already begun to play a larger role in shaping what is taught and who is paying for it.

For more than a century, a four-year college degree was a blue-chip credential and a steppingstone to the American dream. For many millennials and now Gen Z, it has become an albatross around their necks.

What has embittered so many millennials is that they played by the rules and still got stuck. Ben Puckett, a 30-year-old pastor in Michigan, earned a B.S. in physical therapy before a Master’s degree in divinity. He is $95,000 in debt.

“I went to college because I was told by parents, friends, teachers and counselors that it was the only way to ensure a good future,” Mr. Puckett says. “At 18 years old, how was I supposed to defy what my school, parents, society, friends were saying about going to college?”

“Stuck in it until I die”: Parents get buried by college debt too — from hechingerreport.org by Meredith Kolodner
ParentPlus loans have spiked, leading to financial disaster for many low- and middle-income families

Excerpt:

The couple’s original $40,000 loan to cover the cost of their son and daughter attending public universities in Indiana, where the family lived at the time, has snowballed in those 18 years, with interest rates as high as 8.5 percent. Their bill now stands at more than $100,000.

The Rifes would have lost their house if they had been forced to make the original monthly payment, so they negotiated with the federal government to get it down to $733. Still, it’s more than their mortgage, and it doesn’t cover the interest, so the amount owed has continued to grow.

From DSC:
I have fought for over a decade to bring the costs (involved with obtaining a degree) down. Through the years, I have tried to reach anyone who works within higher ed to listen…to change…to find ways to bring the price of obtaining a degree waaaaaay down.

Before 2010, I had written about a future where the cost of obtaining a degree would be 50% less. And that has already happened with a handful of instances. But the future will likely look much different than the past.

Fast forward…and the perfect storm against higher ed continues to build. The backlash continues to build.

There will be change. Count on it. 100% bound to happen. In fact, it has to happen, or this nation is in big trouble otherwise.

(11/24/20) An addendum from the Wall Street Journal:

Is This the End of College as We Know It? — from wsj.com by Douglas Belkin
For millions of Americans, getting a four-year degree no longer makes sense. Here’s what could replace it.

Learning Ecosystems

The next normal arrives: Trends that will define 2021—and beyond [McKinsey’s Sneader & Singhal]

The 12/31/20 EIEIO from Michael Moe

Reflections on “A Nation’s Economy Divided: Breadlines vs Bread Makers” [Donnan]

Online Education Isn’t the Sideshow. It’s the Main Event. [Paucek]

A ‘Great Cultural Depression’ Looms for Legions of Unemployed Performers [nytimes.com]

A new one-stop site provides free [legal] help — from friendly robot guides. [Rockett]

Higher Ed Faces a Long and Uneven Recovery, Ratings Agencies Warn [Carlson]

The state of AI in 2020 [McKinsey & Company]

So how might this impact the learning ecosystems out there? [Christian]

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