Hey bot, what’s next in line in chatbot technology? — from blog.engati.com by Imtiaz Bellary

Excerpts:

Scenario 1: Are bots the new apps?
Scenario 2: Bot conversations that make sense
Scenario 3: Can bots increase employee throughput?
Scenario 4: Let voice take over!

 

Voice as an input medium is catching up with an increasing number of folks adopting Amazon Echo and other digital assistants for their daily chores. Can we expect bots to gauge your mood and provide personalised experience as compared to a standard response? In regulated scenarios, voice acts as an authentication mechanism for the bot to pursue actions. Voice as an input adds sophistication and ease to do tasks quickly, thereby increasing user experience.

 

 

Alexa, get me the articles (voice interfaces in academia) — from blog.libux.co by Kelly Dagan

Excerpt:

Credit to Jill O’Neill, who has written an engaging consideration of applications, discussions, and potentials for voice-user interfaces in the scholarly realm. She details a few use case scenarios: finding recent, authoritative biographies of Jane Austen; finding if your closest library has an item on the shelf now (and whether it’s worth the drive based on traffic).

Coming from an undergraduate-focused (and library) perspective, I can think of a few more:

  • asking if there are any group study rooms available at 7 pm and making a booking
  • finding out if [X] is open now (Archives, the Cafe, the Library, etc.)
  • finding three books on the Red Brigades, seeing if they are available, and saving the locations
  • grabbing five research articles on stereotype threat, to read later

 

Also see:

 

 

 

Reflections on “Are ‘smart’ classrooms the future?” [Johnston]

Are ‘smart’ classrooms the future? — from campustechnology.com by Julie Johnston
Indiana University explores that question by bringing together tech partners and university leaders to share ideas on how to design classrooms that make better use of faculty and student time.

Excerpt:

To achieve these goals, we are investigating smart solutions that will:

  • Untether instructors from the room’s podium, allowing them control from anywhere in the room;
  • Streamline the start of class, including biometric login to the room’s technology, behind-the-scenes routing of course content to room displays, control of lights and automatic attendance taking;
  • Offer whiteboards that can be captured, routed to different displays in the room and saved for future viewing and editing;
  • Provide small-group collaboration displays and the ability to easily route content to and from these displays; and
  • Deliver these features through a simple, user-friendly and reliable room/technology interface.

Activities included collaborative brainstorming focusing on these questions:

  • What else can we do to create the classroom of the future?
  • What current technology exists to solve these problems?
  • What could be developed that doesn’t yet exist?
  • What’s next?

 

 

 

From DSC:
Though many peoples’ — including faculty members’ — eyes gloss over when we start talking about learning spaces and smart classrooms, it’s still an important topic. Personally, I’d rather be learning in an engaging, exciting learning environment that’s outfitted with a variety of tools (physically as well as digitally and virtually-based) that make sense for that community of learners. Also, faculty members have very limited time to get across campus and into the classroom and get things setup…the more things that can be automated in those setup situations the better!

I’ve long posted items re: machine-to-machine communications, voice recognition/voice-enabled interfaces, artificial intelligence, bots, algorithms, a variety of vendors and their products including Amazon’s Alexa / Apple’s Siri / Microsoft’s Cortana / and Google’s Home or Google Assistant, learning spaces, and smart classrooms, as I do think those things are components of our future learning ecosystems.

 

 

 

logo.

Global installed base of smart speakers to surpass 200 million in 2020, says GlobalData

The global installed base for smart speakers will hit 100 million early next year, before surpassing the 200 million mark at some point in 2020, according to GlobalData, a leading data and analytics company.

The company’s latest report: ‘Smart Speakers – Thematic Research’ states that nearly every leading technology company is either already producing a smart speaker or developing one, with Facebook the latest to enter the fray (launching its Portal device this month). The appetite for smart speakers is also not limited by geography, with China in particular emerging as a major marketplace.

Ed Thomas, Principal Analyst for Technology Thematic Research at GlobalData, comments: “It is only four years since Amazon unveiled the Echo, the first wireless speaker to incorporate a voice-activated virtual assistant. Initial reactions were muted but the device, and the Alexa virtual assistant it contained, quickly became a phenomenon, with the level of demand catching even Amazon by surprise.”

Smart speakers give companies like Amazon, Google, Apple, and Alibaba access to a vast amount of highly valuable user data. They also allow users to get comfortable interacting with artificial intelligence (AI) tools in general, and virtual assistants in particular, increasing the likelihood that they will use them in other situations, and they lock customers into a broader ecosystem, making it more likely that they will buy complementary products or access other services, such as online stores.

Thomas continues: “Smart speakers, particularly lower-priced models, are gateway devices, in that they give consumers the opportunity to interact with a virtual assistant like Amazon’s Alexa or Google’s Assistant, in a “safe” environment. For tech companies serious about competing in the virtual assistant sector, a smart speaker is becoming a necessity, hence the recent entry of Apple and Facebook into the market and the expected arrival of Samsung and Microsoft over the next year or so.”

In terms of the competitive landscape for smart speakers, Amazon was the pioneer and is still a dominant force, although its first-mover advantage has been eroded over the last year or so. Its closest challenger is Google, but neither company is present in the fastest-growing geographic market, China. Alibaba is the leading player there, with Xiaomi also performing well.

Thomas concludes: “With big names like Samsung and Microsoft expected to launch smart speakers in the next year or so, the competitive landscape will continue to fluctuate. It is likely that we will see two distinct markets emerge: the cheap, impulse-buy end of the spectrum, used by vendors to boost their ecosystems; and the more expensive, luxury end, where greater focus is placed on sound quality and aesthetics. This is the area of the market at which Apple has aimed the HomePod and early indications are that this is where Samsung’s Galaxy Home will also look to make an impact.”

Information based on GlobalData’s report: Smart Speakers – Thematic Research

 

 

 

 

Gartner: Immersive experiences among top tech trends for 2019 — from campustechnology.com by Dian Schaffhauser

Excerpt:

IT analyst firm Gartner has named its top 10 trends for 2019, and the “immersive user experience” is on the list, alongside blockchain, quantum computing and seven other drivers influencing how we interact with the world. The annual trend list covers breakout tech with broad impact and tech that could reach a tipping point in the near future.

 

 

 

Reflections on “Inside Amazon’s artificial intelligence flywheel” [Levy]

Inside Amazon’s artificial intelligence flywheel — from wired.com by Steven Levy
How deep learning came to power Alexa, Amazon Web Services, and nearly every other division of the company.

Excerpt (emphasis DSC):

Amazon loves to use the word flywheel to describe how various parts of its massive business work as a single perpetual motion machine. It now has a powerful AI flywheel, where machine-learning innovations in one part of the company fuel the efforts of other teams, who in turn can build products or offer services to affect other groups, or even the company at large. Offering its machine-learning platforms to outsiders as a paid service makes the effort itself profitable—and in certain cases scoops up yet more data to level up the technology even more.

It took a lot of six-pagers to transform Amazon from a deep-learning wannabe into a formidable power. The results of this transformation can be seen throughout the company—including in a recommendations system that now runs on a totally new machine-learning infrastructure. Amazon is smarter in suggesting what you should read next, what items you should add to your shopping list, and what movie you might want to watch tonight. And this year Thirumalai started a new job, heading Amazon search, where he intends to use deep learning in every aspect of the service.

“If you asked me seven or eight years ago how big a force Amazon was in AI, I would have said, ‘They aren’t,’” says Pedro Domingos, a top computer science professor at the University of Washington. “But they have really come on aggressively. Now they are becoming a force.”

Maybe the force.

 

 

From DSC:
When will we begin to see more mainstream recommendation engines for learning-based materials? With the demand for people to reinvent themselves, such a next generation learning platform can’t come soon enough!

  • Turning over control to learners to create/enhance their own web-based learner profiles; and allowing people to say who can access their learning profiles.
  • AI-based recommendation engines to help people identify curated, effective digital playlists for what they want to learn about.
  • Voice-driven interfaces.
  • Matching employees to employers.
  • Matching one’s learning preferences (not styles) with the content being presented as one piece of a personalized learning experience.
  • From cradle to grave. Lifelong learning.
  • Multimedia-based, interactive content.
  • Asynchronously and synchronously connecting with others learning about the same content.
  • Online-based tutoring/assistance; remote assistance.
  • Reinvent. Staying relevant. Surviving.
  • Competency-based learning.

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

 

 

 

 

We’re about to embark on a period in American history where career reinvention will be critical, perhaps more so than it’s ever been before. In the next decade, as many as 50 million American workers—a third of the total—will need to change careers, according to McKinsey Global Institute. Automation, in the form of AI (artificial intelligence) and RPA (robotic process automation), is the primary driver. McKinsey observes: “There are few precedents in which societies have successfully retrained such large numbers of people.”

Bill Triant and Ryan Craig

 

 

 

Also relevant/see:

Online education’s expansion continues in higher ed with a focus on tech skills — from educationdive.com by James Paterson

Dive Brief:

  • Online learning continues to expand in higher ed with the addition of several online master’s degrees and a new for-profit college that offers a hybrid of vocational training and liberal arts curriculum online.
  • Inside Higher Ed reported the nonprofit learning provider edX is offering nine master’s degrees through five U.S. universities — the Georgia Institute of Technology, the University of Texas at Austin, Indiana University, Arizona State University and the University of California, San Diego. The programs include cybersecurity, data science, analytics, computer science and marketing, and they cost from around $10,000 to $22,000. Most offer stackable certificates, helping students who change their educational trajectory.
  • Former Harvard University Dean of Social Science Stephen Kosslyn, meanwhile, will open Foundry College in January. The for-profit, two-year program targets adult learners who want to upskill, and it includes training in soft skills such as critical thinking and problem solving. Students will pay about $1,000 per course, though the college is waiving tuition for its first cohort.

 

 

 

MIT plans $1B computing college, AI research effort — from educationdive.com by James Paterson

Dive Brief (emphasis DSC):

  • The Massachusetts Institute of Technology is creating a College of Computing with the help of a $350 million gift from billionaire investor Stephen A. Schwarzman, who is the CEO and co-founder of the private equity firm Blackstone, in a move the university said is its “most significant reshaping” since 1950.
  • Featuring 50 new faculty positions and a new headquarters building, the $1 billion interdisciplinary initiative will bring together computer science, artificial intelligence (AI), data science and related programs across the institution. MIT will establish a new deanship for the college.
  • The new college…will explore and promote AI’s use in non-technology disciplines with a focus on ethical considerations, which are a growing concern as the technology becomes embedded in many fields.

 

Also see:

Alexa Sessions You Won’t Want to Miss at AWS re:Invent 2018 — from developer.amazon.com

Excerpts — with an eye towards where this might be leading in terms of learning spaces:

Alexa and AWS IoT — Voice is a natural interface to interact not just with the world around us, but also with physical assets and things, such as connected home devices, including lights, thermostats, or TVs. Learn how you can connect and control devices in your home using the AWS IoT platform and Alexa Skills Kit.

Connect Any Device to Alexa and Control Any Feature with the Updated Smart Home Skill API — Learn about the latest update to the Smart Home Skill API, featuring new capability interfaces you can use as building blocks to connect any device to Alexa, including those that fall outside of the traditional smart home categories of lighting, locks, thermostats, sensors, cameras, and audio/video gear. Start learning about how you can create a smarter home with Alexa.

Workshop: Build an Alexa Skill with Multiple Models — Learn how to build an Alexa skill that utilizes multiple interaction models and combines functionality into a single skill. Build an Alexa smart home skill from scratch that implements both custom interactions and smart home functionality within a single skill. Check out these resources to start learning:

 
 

The 11 coolest announcements Google made at its biggest product event of the year — from businessinsider.com by Dave Smith

Excerpt:

On Tuesday (10/9), Google invited journalists to New York City to debut its newest smartphone, the Pixel 3, among several other hardware goodies.

Google made dozens of announcements in its 75-minute event, but a handful of “wow” moments stole the show.

Here are the 11 coolest announcements Google made at its big hardware event…

 

 

 

Google’s Pixel 3 event in 6 minutes — from businessinsider.com

 

 

Google unveiled its new Home Hub but it might be ‘late to the market’ — from barrons.com by Emily Bary

Excerpt:

Alphabet ’s Google has sold millions of voice-enabled speakers, but it inched toward the future at a Tuesday launch event when it introduced the Home Hub smart screen.

Google isn’t the first company to roll out a screen-enabled home device with voice-assistant technology— Amazon.com released its Echo Show in July 2017. Meanwhile, Lenovo has gotten good reviews for its Smart Display, and Facebook introduced the Portal on Monday.

For the most part, though, consumers have stuck to voice-only devices, and it will be up to Google and its rivals to convince them that an added screen is worth paying for. They’ll also have to reassure consumers that they can trust big tech to maintain their privacy, an admittedly harder task these days after recent security issues at Google and Facebook.

 

Amazon was right to realize early on that consumers aren’t always comfortable buying items they can’t even see pictures of, and that it’s hard to remember directions you’ve heard but not seen.

 

 

Google has announced its first smart speaker with a screen — from businessinsider.com by Brandt Ranj

  • Google has announced the Google Hub, its first smart home speaker with a screen. It’s available for pre-order at Best Buy, Target, and Walmart for $149. The Hub will be released on October 22.
  • The Hub has a 7″ touchscreen and sits on a base with a built-in speaker and microphones, which you can use to play music, watch videos, get directions, and control smart home accessories with your voice.
  • Its biggest advantage is its ability to hook into Google’s first-party services, like YouTube and Google Maps, which none of its competitors can use.
  • If you’re an Android or Chromecast user, trust Google more than Amazon, or want a smaller smart home speaker with a screen, the Google Hub is now your best bet.

 

 

Google is shutting down Google+ for consumers following security lapse — from theverge.com by Ashley Carman

Excerpt:

Google is going to shut down the consumer version of Google+ over the next 10 months, the company writes in a blog post today. The decision follows the revelation of a previously undisclosed security flaw that exposed users’ profile data that was remedied in March 2018.

 

 

Google shutters Google+ after users’ personal data exposed — from cbsnews.com

 

 

Google+ is shutting down, and the site’s few loyal users are mourning – from cnbc.com by Jillian D’Onfro

  • Even though Google had diverted resources away from Google+, there’s a small loyal base of users devastated to see it go away.
  • One fan said the company is using its recently revealed security breach as an excuse to shutter the site.
  • Google said it will be closing Google+ in the coming months.

 

 

 

Jarvish’s smart motorcycle helmets will offer Alexa and Siri support and an AR display

 

Jarvish’s smart motorcycle helmets will offer Alexa and Siri support and an AR display — from the verge.com by Chaim Gartenberg

Excerpt:

The Jarvish X is the more basic of the two models. It offers integrated microphones and speakers for Siri, Google Assistant, and Alexa support so wearers have access things like directions, weather updates, and control music through voice control. There’s also a 2K, front-facing camera built into the helmet so you can record your ride. It’s set to cost $799 when it hits Kickstarter in January.

 

 

 

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