Top 10 Strategic Technology Trends for 2018 — from Gartner Research

Summary

  • The intelligent digital mesh is a foundation for future digital business and its ecosystems. To create competitive advantage, enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities that their organizations can exploit.

Key Findings

  • Artificial intelligence (AI) delivers value to every industry, enabling new business models. It does so by supporting key initiatives such as customer engagement, digital production, smart cities, self-driving cars, risk management, computer vision and speech recognition.
  • As people, places, processes and “things” become increasingly digitalized, they will be represented by digital twins. This will provide fertile ground for new event-driven business processes and digitally enabled business models and ecosystems.
  • The way we interact with technology will undergo a radical transformation over the next five to 10 years. Conversational platforms, augmented reality, virtual reality and mixed reality will provide more natural and immersive interactions with the digital world.
  • A digital business is event-centric, which means it must be continuously sensing and adapting. The same applies to the security and risk infrastructure that supports it, which must focus on deceiving potential intruders and predicting security events.

Table of Contents

Analysis

Trend No. 1: AI Foundation
Today’s AI Is Narrow AI

Trend No. 2: Intelligent Apps and Analytics
Augmented Analytics Will Enable Users to Spend More Time Acting on Insights

Trend No. 3: Intelligent Things
Swarms of Intelligent Things Will Work Together

Trend No. 4: Digital Twins
Digital Twins Will Be Linked to Other Digital Entities

Trend No. 5: Cloud to the Edge
Edge Computing Brings Distributed Computing Into the Cloud Style

Trend No. 6: Conversational Platforms
Integration With Third-Party Services Will Further Increase Usefulness

Trend No. 7: Immersive Experience
VR and AR Can Help Increase Productivity

Trend No. 8: Blockchain
Blockchain Offers Significant Potential Long-Term Benefits Despite Its Challenges

Trend No. 9: Event-Driven Model
Events Will Become More Important in the Intelligent Digital Mesh

Trend No. 10: Continuous Adaptive Risk and Trust
Barriers Must Come Down Between Security and Application Teams

Gartner Recommended Reading

 

 



Also see:

 


 

 

 

 

1,600 donated Echo Dots say hello to Arizona State engineering students — from by Corinne Lestch; with thanks to eduwire for their posting on this
ASU says the voice-controlled Amazon devices aren’t just for campus questions — they’re preparing students for future technologies, too.

Excerpt:

ASU students have set up Echo Dots, a hands-free, voice-controlled device the size of a hockey puck, in engineering residence halls.

Students can ask questions about topics ranging from the weather to campus sporting events to library hours to exam schedules.

“We’re continuing to add content as we’re learning what students want to learn about,” Rome said. “So there’s this feedback loop of what students want, and we monitor what questions are being asked.”

Amazon donated about 1,600 Dots to engineering students at ASU, so the technology belongs to the students, not to the school. The students can choose to use them or not, said John German, director for media relations and research communications.

“We have the largest engineering school in the country, and one of the things we’re trying to do is teach students the most advanced technology, the kinds of technology that are going to make them competitive in the job market when they get their degrees,” German said. “And voice technology is a field that’s growing. It’s going to play a role in the future.”

 

 

“Voice is becoming the new mobile of 10 years ago,” Rome said. “We’ve decided to be an early adopter of this technology.”

“There’s going to come some day when students can interact [with ASU’s student portal] via webpage or microphone on their mobile phones,” he said. “We think that’s inevitable.”

 

 

 

 

From DSC:
Before we get to the announcements in more detail….
can you imagine being a teacher, a professor, or a trainer — with all of the required applications
launched — if you were the presenter in this video at say the 12:45 mark?

If you are at all interesting in emerging technologies and what several pieces
of our future learning ecosystems — and meeting spaces — could easily look like,
you NEED to watch the entire presentation.


Also, they announced

Microsoft’s purchase of AltspaceVR…in virtual reality!
This clip shows them meeting in a virtual space.

 

 



 

The era of Windows Mixed Reality begins October 17 — from blogs.windows.com by Alex Kipman
Samsung unveils Windows Mixed Reality headset, AltSpaceVR joins Microsoft, SteamVR catalog coming to Windows Mixed Reality this holiday.

 

 

At an event in San Francisco we unveiled our vision for Windows Mixed Reality, announced SteamVR and AltSpaceVR are coming to Windows Mixed Reality, introduced the new Samsung Odyssey HMD, and kicked off the holiday shopping season by announcing the availability of pre-orders for Windows Mixed Reality headsets at the Microsoft Store.

 

Also see:

 



 

Inside VR & AR

Oct 4th, 2017

 

Microsoft held its long-awaited launch of Windows 10 Mixed Reality yesterday, and while most of the new devices and products had been leaked earlier, there were still some big takeaways. Here are some of them:

  • Mixed Reality: Microsoft gave a demo of what its new platform will do, covering the AR/VR spectrum with games, apps, and experiences. One such experience is Cliff House, a virtual work space and entertainment room.
  • Altspace VR: When the pioneering social VR app shut down this summer and was rescued by a “third party,” people wondered who that was. Turns out it was Microsoft, which acquired Altspace VR for an undisclosed amount. The acquisition was announced yesterday.
  • Steam VR and Halo: Microsoft had previously announced that its new Mixed Reality headsets would support Steam VR titles. Developers can now access that support, and consumers will be able to access it later this year. In addition to the hundreds of VR titles available on Steam, on Oct. 17, Microsoft will offer free downloads of Halo Recruit.
  • Odyssey and other headsets: The new Windows 10 platform is launching alongside a host of new headsets. In addition to the new Odyssey, which was made in partnership with Samsung, there are other headsets forthcoming from Acer, HP, Dell, Lenovo, and Asus.
  • 2018 Olympics: This was announced previously in June, but yesterday Microsoft briefed the press that Intel is partnering with the International Olympic Committee to bring Windows Mixed Reality experiences to the 2018 games.

 

 



 

 

 

 

 

 

100 Data and Analytics Predictions Through 2021 — from Gartner

From DSC:
I just wanted to include some excerpts (see below) from Gartner’s 100 Data and Analytics Predictions Through 2021 report. I do so to illustrate how technology’s impact continues to expand/grow in influence throughout many societies around the globe, as well as to say that if you want a sure thing job in the next 1-15 years, I would go into studying data science and/or artificial intelligence!

 



Excerpts:

As evidenced by its pervasiveness within our vast array of recently published Predicts 2017 research, it is clear that data and analytics are increasingly critical elements across most industries, business functions and IT disciplines. Most significantly, data and analytics are key to a successful digital business. This collection of more than 100 data-and-analytics-related Strategic Planning Assumptions (SPAs) or predictions through 2021, heralds several transformations and challenges ahead that CIOs and data and analytics leaders should embrace and include in their planning for successful strategies. Common themes across the discipline in general, and within particular business functions and industries, include:

  • Artificial intelligence (AI) is emerging as a core business and analytic competency. Beyond yesteryear’s hard-coded algorithms and manual data science activities, machine learning (ML) promises to transform business processes, reconfigure workforces, optimize infrastructure behavior and blend industries through rapidly improved decision making and process optimization.
  • Natural language is beginning to play a dual role in many organizations and applications as a source of input for analytic and other applications, and a variety of output, in addition to traditional analytic visualizations.
  • Information itself is being recognized as a corporate asset (albeit not yet a balance sheet asset), prompting organizations to become more disciplined about monetizing, managing and measuring it as they do with other assets. This includes “spending” it like cash, selling/licensing it to others, participating in emerging data marketplaces, applying asset management principles to improve its quality and availability, and quantifying its value and risks in a variety of ways.
  • Smart devices that both produce and consume Internet of Things (IoT) data will also move intelligent computing to the edge of business functions, enabling devices in almost every industry to operate and interact with humans and each other without a centralized command and control. The resulting opportunities for innovation are unbounded.
  • Trust becomes the watchword for businesses, devices and information, leading to the creation of digital ethics frameworks, accreditation and assessments. Most attempts at leveraging blockchain as a trust mechanism fail until technical limitations, particularly performance, are solved.

Education
Significant changes to the global education landscape have taken shape in 2016, and spotlight new and interesting trends for 2017 and beyond. “Predicts 2017: Education Gets Personal” is focused on several SPAs, each uniquely contributing to the foundation needed to create the digitalized education environments of the future. Organizations and institutions will require new strategies to leverage existing and new technologies to maximize benefits to the organization in fresh and
innovative ways.

  • By 2021, more than 30% of institutions will be forced to execute on a personalization strategy to maintain student enrollment.
  • By 2021, the top 100 higher education institutions will have to adopt AI technologies to stay competitive in research.

Artificial Intelligence
Business and IT leaders are stepping up to a broad range of opportunities enabled by AI, including autonomous vehicles, smart vision systems, virtual customer assistants, smart (personal) agents and natural-language processing. Gartner believes that this new general-purpose technology is just beginning a 75-year technology cycle that will have far-reaching implications for every industry. In “Predicts 2017: Artificial Intelligence,” we reflect on the near-term opportunities, and the potential burdens and risks that organizations face in exploiting AI. AI is changing the way in which organizations innovate and communicate their processes, products and services.

Practical strategies for employing AI and choosing the right vendors are available to data and analytics leaders right now.

  • By 2019, more than 10% of IT hires in customer service will mostly write scripts for bot interactions.
  • Through 2020, organizations using cognitive ergonomics and system design in new AI projects will achieve long-term success four times more often than others.
  • By 2020, 20% of companies will dedicate workers to monitor and guide neural networks.
  • By 2019, startups will overtake Amazon, Google, IBM and Microsoft in driving the AI economy with disruptive business solutions.
  • By 2019, AI platform services will cannibalize revenues for 30% of market-leading companies. “Predicts 2017: Drones”
  • By 2020, the top seven commercial drone manufacturers will all offer analytical software packages.
    “Predicts 2017: The Reinvention of Buying Behavior in Vertical-Industry Markets”
  • By 2021, 30% of net new revenue growth from industry-specific solutions will include AI technology.

Advanced Analytics and Data Science
Advanced analytics and data science are fast becoming mainstream solutions and competencies in most organizations, even supplanting traditional BI and analytics resources and budgets. They allow more types of knowledge and insights to be extracted from data. To become and remain competitive, enterprises must seek to adopt advanced analytics, and adapt their business models, establish specialist data science teams and rethink their overall strategies to keep pace with the competition. “Predicts 2017: Analytics Strategy and Technology” offers advice on overall strategy, approach and operational transformation to algorithmic business that leadership needs to build to reap the benefits.

  • By 2018, deep learning (deep neural networks [DNNs]) will be a standard component in 80% of data scientists’ tool boxes.
  • By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.
  • By 2019, natural-language generation will be a standard feature of 90% of modern BI and analytics platforms.
  • By 2019, 50% of analytics queries will be generated using search, natural-language query or voice, or will be autogenerated.
  • By 2019, citizen data scientists will surpass data scientists in the amount of advanced analysis
    produced.

 

 

By 2020, 95% of video/image content will never be viewed by humans; instead, it will be vetted by machines that provide some degree of automated analysis.

 

 

Through 2020, lack of data science professionals will inhibit 75% of organizations from achieving the full potential of IoT.

 

 

 

 

Amazon and Codecademy team up for free Alexa skills training — from venturebeat.com by Khari Johnson

Excerpt:

Amazon and tech training app Codecademy have collaborated to create a series of free courses. Available today, the courses are meant to train developers as well as beginners how to create skills, the voice apps that interact with Alexa.

Since opening Alexa to third-party developers in 2015, more than 20,000 skills have been made available in the Alexa Skills Store.

 

 

 

 

DeepMind, Vodafone, Google & Facebook – Deep Learning & AI Highlights — from re-work.co by Nikita Johnson

Excerpt:

This week, the The Deep Learning Summit and AI Assistant Summit saw over 450 DL and AI experts and enthusiasts come together to learn from each other and explore the most recent research and progressions in the space. Over the past two days we’ve heard from the likes of Amazon, Facebook, Google, Vodafone, as well as Universities such as Cambridge, Warwick, UCL, Imperial, and exciting new startups like Jukedeck and Echobox. Topics have been incredibly diverse covering NLP, space exploration, ML for music composition, and many more.

We’ve collected some of our favourite takeaways from both tracks over the last two days, as well as hearing what our attendees thought.

What did we hear at the AI Assistant Summit?
I’m driving in France and google translate is automatically translating all the french road signs for me and directing me to my location, telling me my time of arrival – this is the future. There is no interface there is no screen.
Adi Chhabra, Evolution of AI & Machine Learning in Customer Experience – Beyond Interfaces, Vodafone

We are at the beginning of the era of assistance. In the future every employee will have an assistant to help him with decision making.
Christophe Bourguignat, Deep Learning for Conversational Intelligence on Analytics Data, Zelros

 

 

Six reasons why disruption is coming to learning departments — from feathercap.net, with thanks to Mr. Tim Seager for this resource

Excerpts:

  1. Training materials and interactions will not just be pre-built courses but any structured or unstructured content available to the organization.
  2. Curation of all learning, employee or any useful organizational content will become a whole lot easier.
  3. The learning department won’t have to build it all themselves.
  4. Learning bots and voice enabled learning.
  5. Current workplace learning systems and LMSs will go through a big transition or they will lose relevancy.
  6. Learning departments will go beyond onboarding, compliance training and leadership training and move to training everyone in the company on all job skills.

 

A successful example of this is Amazon.com. As a shopper on their site we have access to millions of  book and product SKUs. Amazon uses a combination of all three techniques to position the right book or product based on our behavior, peer experiences as well as having a semantic understanding of the product page we’re viewing. There’s no reason we can’t have the same experience on workplace learning systems where all viable learning content/ company content could be organized and disseminated to each learner for the right time and circumstance.

 

 



From DSC:
Several items of what Feathercap is saying in their solid posting remind me of a vision of a next generation learning platform:

  • Contributing to — and tapping into — streams of content
  • Lifelong learning and reinventing oneself
  • Artificial intelligence, including Natural Language Processing (NLP) and the use of voice to drive systems/functionality
  • Learning agents/bots
  • 24×7 access
  • Structured and unstructured learning
  • Socially-based means of learning
  • …and more

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 



 

 

The End of Typing: The Next Billion Mobile Users Will Rely on Video and Voice — from wsj.com by Eric Bellman
Tech companies are rethinking products for the developing world, creating new winners and losers

Excerpt:

The internet’s global expansion is entering a new phase, and it looks decidedly unlike the last one.

Instead of typing searches and emails, a wave of newcomers—“the next billion,” the tech industry calls them—is avoiding text, using voice activation and communicating with images.

 

 

From DSC:
The above article reminds me that our future learning platforms will be largely driven by our voices. That’s why I put it into my vision of a next generation learning platform.

 

 

 

 

 

 

Why Natural Language Processing is the Future of Business Intelligence — from dzone.com by Gur Tirosh
Until now, we have been interacting with computers in a way that they understand, rather than us. We have learned their language. But now, they’re learning ours.

Excerpt:

Every time you ask Siri for directions, a complex chain of cutting-edge code is activated. It allows “her” to understand your question, find the information you’re looking for, and respond to you in a language that you understand. This has only become possible in the last few years. Until now, we have been interacting with computers in a way that they understand, rather than us. We have learned their language.

But now, they’re learning ours.

The technology underpinning this revolution in human-computer relations is Natural Language Processing (NLP). And it’s already transforming BI, in ways that go far beyond simply making the interface easier. Before long, business transforming, life changing information will be discovered merely by talking with a chatbot.

This future is not far away. In some ways, it’s already here.

What Is Natural Language Processing?
NLP, otherwise known as computational linguistics, is the combination of Machine Learning, AI, and linguistics that allows us to talk to machines as if they were human.

 

 

But NLP aims to eventually render GUIs — even UIs — obsolete, so that interacting with a machine is as easy as talking to a human.

 

 

 

 

Voice technology may be poised for a breakthrough with Chinese consumers. — from Shepherd Laughlin jwtintelligence.com

Excerpt:

Worldwide, more consumers are interacting with technology using their voices. As the Innovation Group London and Mindshare Futures found in our Speak Easy report, consumers who use voice technology think that it frees them from having to look at screens, helps them organize their lives, and is less mentally draining than traditional touch or typing devices.

Among the many markets where voice technology is catching on, China faces unique challenges and opportunities. The complex Chinese writing system means that current methods of selecting characters using keyboards can be slow and laborious, which suggests that fully functional voice technology would find an instant market. Spoken Chinese, however, has proven difficult for computers to decipher.

But voice technology is moving ahead anyway. 2015 saw the release of the LingLong DingDong, a product created through a partnership between iFlytek and JD.com, which has become known as China’s answer to the Amazon Echo. The device can understand both Mandarin and Cantonese. It plays music, gives directions, answers questions about the weather and the news, and more. The Tmall Genie, a similar product, functions using Alibaba’s voice assistant, AliGenie.

 

 

 

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