leadership

Reflections on “DIY Mindset Reshaping Education” [Schaffhauser]

On 09/17/2019, in 21st century, 24x7x365 access, adult learning, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, career development, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communities of practice, community colleges, consortiums, corporate universities / corporate training, cost of getting a degree, Cost of legal services - including access, credentialing, dangers of the status quo, Daniel S. Christian, digital learning, distance education, education, education technology, elearning, emerging technologies, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, Law Schools, leadership, learning, Learning Agents, learning ecosystem, learning from the living [class] room, learning hubs, learning preferences, learning spaces, learning theories, Lifelong learning, marketplaces, Microlearning, Mobile learning, MOOCs -- Massive Open Online Courses, more choice more control, Natural Language Processing (NLP), new business models, new media literacies, online learning, online media, online tutoring, organizational change, pace of change, personalized/customized learning, platforms, reinvent, society, staying relevant, streams of content, student-related, surviving, by Daniel Christian

DIY Mindset Reshaping Education — from campustechnology.com by Dian Schaffhauser

Excerpt:

A do-it-yourself mindset is changing the face of education worldwide, according to new survey results. Learners are “patching together” their education from a “menu of options,” including self-teaching, short courses and bootcamps, and they believe that self-service instruction will become even more prevalent for lifelong learning. In the United Sates specifically, 84 percent of people said learning would become even more self-service the older they get.

Among those who have needed to reskill in the last two years to continue doing their jobs, 42 percent found information online and taught themselves and 41 percent took a course or training offered by their employers, a professional association or bootcamp, compared to just 28 percent who pursued a professional certification program, 25 percent who enrolled in a university-level degree program or 12 percent who did nothing.

If people had to learn something new for their career quickly, they said they would be more likely turn to a short training program (47 percent), followed by access to a free resource such as YouTube, Lynda.com or Khan Academy (33 percent). A smaller share (20 percent) would head to an accredited university or college.

From DSC:
This is why the prediction from Thomas Frey carries weight and why I’ve been tracking a new learning platform for the 21st century. Given:

The exponential pace of technological change occurring in many societies throughout the globe

That emerging technologies are game-changers in many industries
That people will need to learn about those emerging technologies and how to leverage/use them <– if they want to remain marketable/employed
That people need to reinvent themselves quickly, efficiently, and cost-effectively
That many people can’t afford the time nor the funding necessary these days to acquire a four-year higher ed degree
That running new courses, programs, etc. through committees, faculty senates, etc. takes a great deal of time…and time is something we no longer have (given this new pace of change)

…there needs to be a new, up-to-date, highly responsive, inexpensive learning-related platform for the 21st century. I call this learning platform of the future, “Learning from the Living [Class] Room.” And while it requires subject matter experts / humans in significant ways, AI and other technologies will be embedded throughout such a platform.

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

— source

Addendum on 9/18/19:

Education Startup Launches Online Courses for College Credit — from campustechnology.com by Sara Friedman

For $400 per course, students will be able to gain access to course videos that are cinematically filmed and taught by “some of the brightest minds in academia.” Outlier.org students will also have access to problem sets, one-on-one tutoring and assessments proctored through artificial intelligence.

Microsoft President: Democracy Is At Stake. Regulate Big Tech — from npr.org by Aarti Shahani

Excerpts:

Regulate us. That’s the unexpected message from one of the country’s leading tech executives. Microsoft President Brad Smith argues that governments need to put some “guardrails” around engineers and the tech titans they serve.

If public leaders don’t, he says, the Internet giants will cannibalize the very fabric of this country.

“We need to work together; we need to work with governments to protect, frankly, something that is far more important than technology: democracy. It was here before us. It needs to be here and healthy after us,” Smith says.

“Almost no technology has gone so entirely unregulated, for so long, as digital technology,” Smith says.

The Global Landscape of Online Program Companies [Lederman]

On 09/14/2019, in Asia, Australia, Canada, collaboration, colleges, community colleges, Europe, higher education, India, IT in HE, Law Schools, leadership, learning ecosystem, online learning, quality, strategy, teaching online, UK, United States, universities, vendors, by Daniel Christian

The Global Landscape of Online Program Companies — from by Doug Lederman
New trove of data suggests a bigger, more complex, more varied ecosystem of companies that work with colleges to take their academic programs online.

Excerpt:

A new dataset promises to give college leaders, company officials and others involved in the online learning landscape much more information about who offers what programs, how they manage them and where the money is flowing, among other factors.

And the company behind the new data, Holon IQ, published a report today that gives a new name to the large and diversifying category of providers that are working with colleges to take their programs online: OPX, instead of OPM, for online program management companies. (More on that later.)

Also see:

Multi-Faculty Collaboration to Design Online General Studies Courses — from facultyfocus.com by B. Jean Mandernach
Excerpt:
While this type of autonomy in course design makes sense for the face-to-face classroom, it may be less practical–and less effective–in the context of online education. Simply put, development of a high-quality online course takes considerable time and advanced knowledge of online pedagogy. If multiple faculty members are teaching the same course online (as is often the case with general studies or other high-demand courses), it is not an efficient use of departmental time, resources, or budget to have multiple faculty developing their own online classroom for different sections of the same course.

Technology as Part of the Culture for Legal Professionals [Grush & Christian]

On 09/09/2019, in 21st century, adult learning, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, Blockchain, bots, change, cloud-based computing / apps / other cloud-related, cognitive computing, collaboration, communities of practice, dangers of the status quo, Daniel S. Christian, education, emerging technologies, engineering, future, game-changing environment, human-computer interaction (HCI), ideas, intelligent systems, Law Schools, leadership, legal technologies, legislatures / government / legal, Lifelong learning, Natural Language Processing (NLP), online learning, pace of change, platforms, political science, professional development, reinvent, society, staying relevant, Technologies for your home, technology (general), the downsides of technology, tools, trends, United States, by Daniel Christian

Technology as Part of the Culture for Legal Professionals A Q&A with Daniel Christian — from campustechnology.com by Mary Grush and Daniel Christian

Excerpt (emphasis DSC):

Mary Grush: Why should new technologies be part of a legal education?

Daniel Christian: I think it’s a critical point because our society, at least in the United States — and many other countries as well — is being faced with a dramatic influx of emerging technologies. Whether we are talking about artificial intelligence, blockchain, Bitcoin, chatbots, facial recognition, natural language processing, big data, the Internet of Things, advanced robotics — any of dozens of new technologies — this is the environment that we are increasingly living in, and being impacted by, day to day.

It is so important for our nation that legal professionals — lawyers, judges, attorney generals, state representatives, and legislators among them — be up to speed as much as possible on the technologies that surround us: What are the issues their clients and constituents face? It’s important that legal professionals regularly pulse check the relevant landscapes to be sure that they are aware of the technologies that are coming down the pike. To help facilitate this habit, technology should be part of the culture for those who choose a career in law. (And what better time to help people start to build that habit than within the law schools of our nation?)

There is a real need for the legal realm to catch up with some of these emerging technologies, because right now, there aren’t many options for people to pursue. If the lawyers, and the legislators, and the judges don’t get up to speed, the “wild wests” out there will continue until they do.

5 Reasons Why BU’s $24K MBA Is A Big Deal [Kim]

On 08/24/2019, in cost of getting a degree, Cost of legal services - including access, higher education, ideas, IT in HE, Law Schools, leadership, learning from the living [class] room, MBA, MOOCs -- Massive Open Online Courses, online learning, platforms, United States, universities, vendors, vision, Walmart of Education --> New Amazon.com of Higher Education, by Daniel Christian

5 Reasons Why BU’s $24K MBA Is A Big Deal — from insidehighered.com by Joshua Kim
Why I’m intrigued.

Excerpt:

The newly announced $24K BU MBA, created in partnership with edX, is a big deal.

Here are 5 reasons why:
#1: The Evolving Connection Between Status and Price:

The Boston University Questrom School of Business is ranked in the top 50 global business schools by US News, in the top 70 by the Economist. Questrom is a brand name business school in a market where the value of the MBA is directly proportional to the status of the institution.

Today, status and price are tightly correlated in the postsecondary market. This is especially true in professional education. Student prices are not set at costs, but at perceived value.

BU should be given credit for challenging this status quo. I suspect that the Questrom $24K MBA will end up improving BU’s place in the global MBA rankings.

What is different now is that it will not only be enthusiasm for learning science that will drive schools (and MBA programs) to improve their programs. It will be the market.

How to do strategic planning like a futurist [Webb]

On 08/03/2019, in analytics, business, business side of he, corporate / business world, data mining, future, future of higher education, higher education, innovation, K-12 related, Law Schools, leadership, new business models, organizational change, pace of change, society, strategy, trends, vision, workplace, by Daniel Christian

How to do strategic planning like a futurist — from hbr.org by Amy Webb

Excerpt:

Nice, linear timelines offer a certain amount of assurance: that events can be preordained, chaos can be contained, and success can be plotted and guaranteed. Of course, the real world we all inhabit is a lot messier. Regulatory actions or natural disasters are wholly outside of your control, while other factors — workforce development, operations, new product ideas — are subject to layers of decisions made throughout your organization. As all those variables collide, they shape the horizon.
…
Chief strategy officers and those responsible for choosing the direction of their organizations are often asked to facilitate “visioning” meetings. This helps teams brainstorm ideas, but it isn’t a substitute for critical thinking about the future. Neither are the one-, three-, or five-year strategic plans that have become a staple within most organizations, though they are useful for addressing short-term operational goals. Deep uncertainty merits deep questions, and the answers aren’t necessarily tied to a fixed date in the future. Where do you want to have impact? What it will take to achieve success? How will the organization evolve to meet challenges on the horizon? These are the kinds of deep, foundational questions that are best addressed with long-term planning.

4 models to reinvent higher education for the 21st century — from edtechmagazine.com by Eli Zimmerman
To appeal to Gen Z students and employers, universities will adopt new ways to deliver academic materials, focusing on customizable courses and experiences outside of the classroom.

Excerpts:

Platform facilitator:
From online content to food orders, Generation Z has become accustomed to customizable consumption, and education may follow. Some universities may begin to offer a Netflix-style distribution of course materials, while others will be “content providers for those platforms, licensing courses, experiences, certificates and other services,” according to the report. Many university administrators are already considering the idea of building AI-enabled programs to distribute academic videos, according to a 2018 survey by Sonic Foundry’s Mediasite and University Business.
Experiential curator
Learning certifier
Workforce integrator

Also see:

EdX offers degree combining classes from MIT, Arizona State — from educationdive.com

Are we there yet? Impactful technologies and the power to influence change — from campustechnology.com by Mary Grush and Ellen Wagner

Excerpt:

Learning analytics, augmented reality, artificial intelligence, and other new and emerging technologies seem poised to change the business of higher education — yet, we often hear comments like “We’re just not there yet…” or “This is a technology that is just too slow to adoption…” or other observations that make it clear that many people — including those with a high level of expertise in education technology — are thinking that the promise is not yet fulfilled. Here, CT talks with veteran education technology leader Ellen Wagner, to ask for her perspectives on the adoption of impactful technologies — in particular the factors in our leadership and development communities that have the power to influence change.

‘Robots’ Are Not ‘Coming for Your Job’—Management Is — from gizmodo.com by Brian Merchant; with a special thanks going out to Keesa Johnson for her posting this out on LinkedIn

A robot is not ‘coming for’, or ‘stealing’ or ‘killing’ or ‘threatening’ to take away your job. Management is.

Excerpt (emphasis DSC):

At first glance, this might like a nitpicky semantic complaint, but I assure you it’s not—this phrasing helps, and has historically helped, mask the agency behind the *decision* to automate jobs. And this decision is not made by ‘robots,’ but management. It is a decision most often made with the intention of saving a company or institution money by reducing human labor costs (though it is also made in the interests of bolstering efficiency and improving operations and safety). It is a human decision that ultimately eliminates the job.

From DSC:
I’ve often said that if all the C-Suite cares about is maximizing profits — instead of thinking about their fellow humankind and society as a whole — we’re in big trouble.

If the thinking goes, “Heh — it’s just business!” <– Again, then we’re in big trouble here.

Just because we can, should we? Many people should be reflecting upon this question…and not just members of the C-Suite.

State Attempts to Nix Public School’s Facial Recognition Plans [Houser]

On 06/01/2019, in 21st century, 24x7x365 access, A/V -- audio/visual, emerging technologies, ethics, face-to-face, K-12 related, Law Schools, leadership, legislatures / government / legal, platforms, society, sociology, the downsides of technology, United States, youth, by Daniel Christian

State Attempts to Nix Public School’s Facial Recognition Plans — from futurism.com by Kristin Houser
But it might not have the authority to actually stop an upcoming trial.

Excerpt (emphasis DSC):

Chaos Reigns
New York’s Lockport City School District (CSD) was all set to become the first public school district in the U.S. to test facial recognition on its students and staff. But just two days after the school district’s superintendent announced the project’s June 3 start date, the New York State Education Department (NYSED) attempted to put a stop to the trial, citing concerns for students’ privacy. Still, it’s not clear whether the department has the authority to actually put the project on hold — *****the latest sign that the U.S. is in desperate need of clear-cut facial recognition legislation.*****

10 things we should all demand from Big Tech right now — from vox.com by Sigal Samuel
We need an algorithmic bill of rights. AI experts helped us write one.

Excerpts:

Transparency: We have the right to know when an algorithm is making a decision about us, which factors are being considered by the algorithm, and how those factors are being weighted.
Explanation: We have the right to be given explanations about how algorithms affect us in a specific situation, and these explanations should be clear enough that the average person will be able to understand them.
Consent: We have the right to give or refuse consent for any AI application that has a material impact on our lives or uses sensitive data, such as biometric data.
Freedom from bias: We have the right to evidence showing that algorithms have been tested for bias related to race, gender, and other protected characteristics — before they’re rolled out. The algorithms must meet standards of fairness and nondiscrimination and ensure just outcomes. (Inserted comment from DSC: Is this even possible? I hope so, but I have my doubts especially given the enormous lack of diversity within the large tech companies.)
Feedback mechanism: We have the right to exert some degree of control over the way algorithms work.
Portability: We have the right to easily transfer all our data from one provider to another.
Redress: We have the right to seek redress if we believe an algorithmic system has unfairly penalized or harmed us.
Algorithmic literacy: We have the right to free educational resources about algorithmic systems.
Independent oversight: We have the right to expect that an independent oversight body will be appointed to conduct retrospective reviews of algorithmic systems gone wrong. The results of these investigations should be made public.
Federal and global governance: We have the right to robust federal and global governance structures with human rights at their center. Algorithmic systems don’t stop at national borders, and they are increasingly used to decide who gets to cross borders, making international governance crucial.

This raises the question: Who should be tasked with enforcing these norms? Government regulators? The tech companies themselves?

Introduction: Leading the social enterprise—Reinvent with a human focus
2019 Global Human Capital Trends — from deloitte.com by Volini?, Schwartz? ?, Roy?, Hauptmann, Van Durme, Denny, and Bersin

Excerpt (emphasis DSC):

Learning in the flow of life. The number-one trend for 2019 is the need for organizations to change the way people learn; 86 percent of respondents cited this as an important or very important issue. It’s not hard to understand why. Evolving work demands and skills requirements are creating an enormous demand for new skills and capabilities, while a tight labor market is making it challenging for organizations to hire people from outside. Within this context, we see three broader trends in how learning is evolving: It is becoming more integrated with work; it is becoming more personal; and it is shifting—slowly—toward lifelong models. Effective reinvention along these lines requires a culture that supports continuous learning, incentives that motivate people to take advantage of learning opportunities, and a focus on helping individuals identify and develop new, needed skills.

The growing marketplace for AI ethics — from forbes.com by Forbes Insights with Intel AI

Excerpt:

As companies have raced to adopt artificial intelligence (AI) systems at scale, they have also sped through, and sometimes spun out, in the ethical obstacle course AI often presents.

AI-powered loan and credit approval processes have been marred by unforeseen bias. Same with recruiting tools. Smart speakers have secretly turned on and recorded thousands of minutes of audio of their owners.

Unfortunately, there’s no industry-standard, best-practices handbook on AI ethics for companies to follow*—at least not yet. Some large companies, including Microsoft and Google, are developing their own internal ethical frameworks.

A number of think tanks, research organizations, and advocacy groups, meanwhile, have been developing a wide variety of ethical frameworks and guidelines for AI.

*Insert DSC:
Read this as a very powerful, chaotic, massive WILD, WILD, WEST. Can law schools, legislatures, governments, businesses, and more keep up with this new pace of technological change?

Also see:

AI Is Good (Perhaps Too Good) at Predicting Who Will Die Prematurely — from livescience.com by Mindy Weisberger
5 European companies that are (really) advancing AI — from thenextweb.com by Ben Dickson

A Chinese subway is experimenting with facial recognition to pay for fares — from theverge.com by Shannon Liao

Excerpt:

Scanning your face on a screen to get into the subway might not be that far off in the future. In China’s tech capital, Shenzhen, a local subway operator is testing facial recognition subway access, powered by a 5G network, as spotted by the South China Morning Post.

The trial is limited to a single station thus far, and it’s not immediately clear how this will work for twins or lookalikes. People entering the station can scan their faces on the screen where they would normally have tapped their phones or subway cards. Their fare then gets automatically deducted from their linked accounts. They will need to have registered their facial data beforehand and linked a payment method to their subway account.

From DSC:
I don’t want this type of thing here in the United States. But…now what do I do? What about you? What can we do? What paths are open to us to stop this?

I would argue that the new, developing, technological “Wild Wests” in many societies throughout the globe could be dangerous to our futures. Why? Because the pace of change has changed. And these new Wild Wests now have emerging, powerful, ever-more invasive (i.e., privacy-stealing) technologies to deal with — the likes of which the world has never seen or encountered before. With this new, rapid pace of change, societies aren’t able to keep up.

And who is going to use the data? Governments? Large tech companies? Other?

Don’t get me wrong, I’m generally pro-technology. But this new pace of change could wreak havoc on us. We need time to weigh in on these emerging techs.

Addendum on 3/20/19:

Chinese Facial Recognition Database Exposes 2.5 Million People — from futurumresearch.com by Shelly Kramer
Excerpt:
An artificial intelligence company operating a facial recognition system in China recently left its database exposed online, leaving the personal information of some 2.5 million Chinese citizens vulnerable. Considering how much the Chinese government relies on facial recognition technology, this is a big deal—for both the Chinese government and Chinese citizens.

4 key tech strategies for the survival of the small liberal arts college [Campbell]

On 03/14/2019, in 21st century, colleges, community colleges, consortiums, cost of getting a degree, dangers of the status quo, data mining, disruption, distance education, education technology, experimentation, face-to-face, future of higher education, game-changing environment, generational differences, higher education, ideas, innovation, IT in HE, leadership, learning from the living [class] room, liberal arts, Microlearning, Mobile learning, new business models, online learning, platforms, reinvent, society, staying relevant, strategy, student-related, surviving, traditional / tradition, trends, United States, universities, vision, Walmart of Education --> New Amazon.com of Higher Education, by Daniel Christian

4 key tech strategies for the survival of the small liberal arts college — from campustechnology.com by Kellie B. Campbell
In a recent study on the use of technology to reduce academic costs in liberal arts colleges, four distinct themes emerged: the strategic role of IT; the importance of data; the potential of alternative education delivery modes; and opportunities for institutional partnerships. Here’s how IT leaders at these small colleges understand the future of their institutions.

Excerpt:

In this study, the flexibility of the semi-constructed interview format resulted in a fascinating level of honesty and bluntness from participants. In particular, participants’ language changed when they were asked to take off their professional hat and consider a new point of view — it was a chance to be vulnerable and honest. What was probably most interesting was that almost everyone signaled that the status quo is not sustainable. Something in the higher education model has to change for institutions to stay open, yet many lack a strategy for effecting change. Even if they do have a strategy in place on the business side, many are hesitant to dive into analysis and change on the academic side of the institution.

Institutions simply cannot continue to nibble at the edges of change. Significant change is needed in order to sustain the financial model of higher education. The ideas for doing so are out there, though the work must be guided by the institutional mission and consider new models for delivering education. CIOs and their departments can play an important role in that work — providing infrastructure, data, access, services and ideas — but institutional leadership at large needs to understand IT’s strategic role and position the organization to make that impact.

When participants were able to think about the “what if” question — what if the institution were forced to drastically cut academic costs — several had detailed, “out there” ideas that might not be traditionally welcomed into higher education cultures. Yet a number of participants were not being asked by their institutions to think about such ideas. The question is, if everyone agrees that the status quo is not sustainable, why aren’t they thinking about it?

Learning Ecosystems

Microsoft President: Democracy Is At Stake. Regulate Big Tech [Shahani]

The Global Landscape of Online Program Companies [Lederman]

Technology as Part of the Culture for Legal Professionals [Grush & Christian]

5 Reasons Why BU’s $24K MBA Is A Big Deal [Kim]

Are we there yet? Impactful technologies and the power to influence change [Grush & Wagner]

‘Robots’ Are Not ‘Coming for Your Job’– Management Is [Merchant]

10 things we should all demand from Big Tech right now [Samuel]

“The #1 trend for 2019 is the need for organizations to change the way people learn” [Deloitte]

The growing marketplace for AI ethics [Forbes Insights with Intel AI]

DC: I don’t want this here in the United States. Now what do I do?! How about you?

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