CIO Roles in Flux — from campustechnology.com by Joshua Bolkan

Excerpt:

Nearly all, 95 percent, of chief information officers expect their positions to be changed or remixed owing to digitalization, according to a new report from technology market research firm Gartner. The two largest changes, according to respondents, will be to become change leaders and to assume increased and broader responsibilities.

“The CIO’s role must grow and develop as digital business spreads, and disruptive technologies, including intelligent machines and advanced analytics, reach the masses,” said Andy Rowsell-Jones, vice president and distinguished analyst at Gartner, in a prepared statement. “While delivery is still a part of the job, much greater emphasis is being placed on attaining a far broader set of business objectives.”

 

A majority of respondents said that technology trends, particularly cybersecurity and artificial intelligence, will significantly change how they do their jobs in the near term.

 

 

 

 

 

 

 

 

From DSC:
Getting employees to make time for L&D needs to be based upon “what’s in it for them” — i.e., the main role of the L&D Team/Department should be to create the platforms and means by which employees can learn whatever they need to learn in order to do their jobs well (as well as to learn the skills necessary to move into those new areas that they’ve been wanting to move into). They’re going to find ways to do this anyway, why not give them the tools/knowledge of the tools and the platforms in order to better facilitate that learning to happen at a quicker pace?

An L&D Team could provide content curation services themselves and/or they could connect the employees with knowledgeable people. For example, give employees the key people to connect with who are doing their jobs really well.

For example, the L&D Team could maintain and provide a list of the top 10*:

  • Internal Sales employees to connect with and learn from, as well as the top 10 external Sales people to connect with and learn from (these people may or may not be in the same industry).
  • Internal Customer Service employees to connect with and learn from, as well as the top 10 external Customer Service people to connect with and learn from (these people may or may not be in the same industry).
  • Internal Marketing employees to connect with and learn from, as well as the top 10 external Marketing people to connect with and learn from (these people may or may not be in the same industry).
  • Etc.

 

* Or top 5, or top 50, or top whatever # that the L&D Team
thinks
would be most beneficial to the organization

 

I think each employee in the workforce needs to know about the power of RSS feeds and feed aggregators such as Feedly. In fact, I advocate that same approach for most every student in middle school, high school, and college as well. We need to be able to connect with others and tap into streams of content being produced — as well as contribute to those streams of content as well. Blogs, Twitter, LinkedIn, CMSs/LMSs, etc. can provide beneficial streams of content.

 

“And learners are evolving at a quicker pace than the learning programs that support them.”

 

Also, based upon the above image, I find it interesting that the corporate L&D teams are struggling with what higher education has been struggling with as well — i.e., predicting which skills will be needed and responding as quickly as possible in order to develop the necessary learning modules/RSS feeds/content/etc. to remain up-to-date. Actually, I suspect that it’s not that the learners are evolving at a quicker pace than the learning programs that support them, rather its the required skills and needs of the positions that are evolving at a quicker pace than the learning programs that support them.

Our institutions and our L&D Departments are simply not used to this pace of change. No one is.

We need better mechanisms of dealing with this new pace of change.

One last random thought here…perhaps a portion of the L&D department will morph into creating bots for internal employees, helping answer questions at the point of need.

 

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

 

Global Human Capital Report 2017 — from the World Economic Forum

Excerpt from the Conclusion section (emphasis DSC):

Technological change and its impact on labour markets calls for a renewed focus on how the world’s human capital is invested in and leveraged for social well-being and economic prosperity for all. Many of today’s education systems are already disconnected from the skills needed to function in today’s labour markets and the exponential rate of technological and economic change is further increasing the gap between education and labour markets. Furthermore, the premise of current education systems is on developing cognitive skills, yet behavioural and non-cognitive skills that nurture an individual’s capacity to collaborate, innovate, self-direct and problem-solve are increasingly important. Current education systems are also time-compressed in a way that may not be suited to current or future labour markets. They force narrow career and expertise decisions in early youth. The divide between formal education and the labour market needs to be overcome, as learning, R&D, knowledge-sharing, retraining and innovation take place simultaneously throughout the work life cycle, regardless of the job, level or industry.

 

Insert from DSC…again I ask:

Is is time to back up a major step and practice design thinking on the entire continuum of lifelong learning?”

 

Education delivery and financing mechanisms have gone through little change over the last decades. In many countries, many youth and children may find their paths constrained depending on the type of education they are able to afford, while others may not have access to even basic literacy and learning. On the other hand, many developed world education systems have made enormous increases in spending—with little explicit return. Early childhood education and teacher quality remain neglected areas in many developed and developing countries, despite their proven impact on learning outcomes. Both areas also suffer from lack of objective, global data.

Generational shifts also necessitate an urgent focus by governments on human capital investments, one that transcends political cycles. Ageing economies will face a historical first, as more and more of their populations cross into the 65 and over age group and their workforces shrink further, necessitating a better integration of youth, female workers, migrants and older workers. Many emerging economies face change of a different kind as a very large cohort of the next generation—one that is more connected and globalized than ever before—enters the workforce with very different aspirations, expectations and worldviews than their predecessors.

The expansion of the digital economy is accelerating the presence of a new kind of productive entity, somewhere between human capital and physical capital—robots and intelligent algorithms. As a result, some experts expect a potential reduction in the use of human labour as part of economic value creation while others expect a restructuring of the work done by people across economies but stable or growing overall levels of employment.19 Yet others have cautioned of the risks to economic productivity of technological reticence at the cost of realizing the raw potential of new technological advancements unfettered.20 While in the immediate term the link between work and livelihoods remains a basic feature of our societies, the uncertainty around the shifts underway poses fundamental questions about the long-term future structure of economies, societies and work. However, for broad-based transition and successful adaptation towards any one of these or other long-term futures, strategic and deep investments in human capital will be even more—not less—important than before.

 

 

 

 

A new report from Silicon Schools: All that we've learned: 5 years working on personalized learning -- Cover of report

 

A new report from Silicon Schools: All that we've learned: 5 years working on personalized learning

 

 

 

“Personalized learning seeks to accelerate student learning by tailoring the instructional environment — what, when, how, and where students learn — to address the individual needs, skills, and interests of each student. Students can take ownership of their own learning, while also developing deep, personal connections with each other, their teachers, and other adults.”

 

 

 

A new report from Silicon Schools: All that we've learned: 5 years working on personalized learning

 

WE’VE ALWAYS HAD FOUR STRONG BELIEFS:

  1. Students’ ownership of their learning is critical to long-term success.
  2. When it comes to learning, students should get more of what they need exactly when they need it.
  3. Ensuring equity requires getting each student what he or she needs to succeed.
  4. It is possible to redesign schools to work much better for students and teachers.

 

 

 

 

We do not believe that there is yet definitive proof that personalized learning works better than other models. Ultimately, we hope that personalized learning will improve life outcomes for students, with clear evidence to support its efficacy. In the interim, we look to traditional academic measures (e.g. state assessments or assessments like NWEA MAP), to provide early signs of the efficacy of personalized learning.

Despite the lack of conclusive proof, there are two important data sets that we find compelling. First, RAND conducted a study of 11,000 students and 62 personalized learning schools nationally and found that “students made significant gains in mathematics and reading overall, and in elementary and middle schools [1].” More recently, RAND published the third of its studies of personalized learning. It again found statistically significant gains in math, however, the effect size had decreased notably [2].

 

From DSC:
The article below caused me to reflect on the idea of using Income Share Agreements (ISAs) as a way for students to get through college these days. Although I appreciate that others are trying to help students get through college — an admirable goal for sure and one that I wholeheartedly share — I don’t like the means/method being proposed here. Why? Because I’m concerned that ISAs don’t offer any incentives for colleges and universities to lower their prices in the first place. The burden of debt is just spread out into the future. In fact, one could easily imagine the costs of obtaining a degree to continue to increase, because the immediate impact of the debt isn’t felt right now…it’s spread out over one’s future. The problem becomes invisible again, making it once again easy for those working within higher education to ignore.

So I hope this method doesn’t take off (as I understand it); instead, I hope that we can figure out better ways to reduce the price of obtaining a degree. Technology should be of use here.

 

Students Get Tuition Aid for a Piece of Their Future — from wsj.com by Jillian Berman
Income share agreements seem poised to take off, as costs and debt loads rise

Excerpt:

To help pay for ever-growing college costs, more students may soon be trying a new approach: selling rights to their future earnings.

Long discussed in college policy and financing circles, income share agreements, or ISAs, are poised to become more mainstream. A handful of backers currently exist that in effect have invested in college students’ futures by advancing them thousands of dollars in tuition money to bridge gaps in financing when student loans don’t quite meet all of their expenses.

Under the terms of a typical ISA, students agree to pay a percentage of their future earnings for a predetermined period in exchange for help up front with their tuition. Now, more students may have the opportunity to enter such deals, as lawmakers in Congress are working on possible ground rules for the agreements.

 

 

 

 

A survey of 3,000 executives reveals how businesses succeed with AI — from hbr.org by Jacques Bughin, Brian McCarthy, Michael Chui

Excerpt:

The buzz over artificial intelligence (AI) has grown loud enough to penetrate the C-suites of organizations around the world, and for good reason. Investment in AI is growing and is increasingly coming from organizations outside the tech space. And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance.

While it’s clear that CEOs need to consider AI’s business implications, the technology’s nascence in business settings makes it less clear how to profitably employ it. Through a study of AI that included a survey of 3,073 executives and 160 case studies across 14 sectors and 10 countries, and through a separate digital research program, we have identified 10 key insights CEOs need to know to embark on a successful AI journey.

 

 

Make no mistake: The next digital frontier is here, and it’s AI. While some firms are still reeling from previous digital disruptions, a new one is taking shape. But it’s early days. There’s still time to make AI a competitive advantage.

 

 

 

IBM and MIT to Pursue Joint Research in Artificial Intelligence, Establish New MIT-IBM Watson AI Lab — from  by
IBM plans to make a 10-Year, $240 Million Investment in new lab with MIT to advance AI hardware and software and algorithms

Excerpt:

CAMBRIDGE, Mass., Sept. 7, 2017 /PRNewswire/ — IBM and MIT today announced that IBM plans to make a 10-year, $240 million investment to create the MIT–IBM Watson AI Lab in partnership with MIT. The lab will carry out fundamental artificial intelligence (AI) research and seek to propel scientific breakthroughs that unlock the potential of AI. The collaboration aims to advance AI hardware, software and algorithms related to deep learning and other areas, increase AI’s impact on industries, such as health care and cybersecurity, and explore the economic and ethical implications of AI on society. IBM’s $240 million investment in the lab will support research by IBM and MIT scientists.

 

The new lab will be one of the largest long-term university-industry AI collaborations to date, mobilizing the talent of more than 100 AI scientists, professors, and students to pursue joint research…

 

 

 

Future Forward: The Next Twenty Years of Higher Education — from Blackboard with a variety of contributors

Excerpts:

As you read their reflections you’ll find several themes emerge over and over:

  • Our current system is unsustainable and ill-suited for a globally connected world that is constantly changing.
  • Colleges and universities will have to change their current business model to continue to thrive, boost revenue and drive enrollment.
  • The “sage on the stage” and the “doc in the box” aren’t sustainable; new technologies will allow faculty to shift their focus on the application of learning rather than the acquisition of knowledge.
  • Data and the ability to transform that data into action will be the new lifeblood of the institution.
  • Finally, the heart and soul of any institution are its people. Adopting new technologies is only a small piece of the puzzle; institutions must also work with faculty and staff to change institutional culture.

Some quotes are listed below.

 

“What’s more, next-generation digital learning environments must bridge the divide between the faculty-directed instructivist model our colleges and universities have always favored and the learner-centric constructivist paradigm their students have come to expect and the economy now demands.”

It will be at least 10 years before systems such as this become the standard rather than the exception. Yet to achieve this timeline, we will have to begin fostering a very different campus culture that embraces technology for its experiential value rather than its transactional expediency, while viewing education as a lifelong pursuit rather than a degree-driven activity.

Susan Aldridge

 

 

 

Q: What are the biggest challenges facing higher education right now?

A: I think it is a difficult time for decisionmakers to know how to move boldly forward. It’s almost funny, nobody’s doing five-year strategic plans anymore. We used to do ten-year plans, but now it’s “What’s our guiding set of principles and then let’s sort of generally go towards that.” I think it’s really hard to move an entire institution, to know how to keep it sustainable and serving your core student population. Trying to figure out how to keep moving forward is not as simple as it used to be when you hired faculty and they showed up in the classroom. It’s time for a whole new leadership model. I’m not sure what that is, but we have to start reimagining our organizations and our institutions and even our leadership.

Marie Cini

 

 

 

One of the things that is frustrating to me is the argument that online learning is just another modality. Online learning is much more than that. It’s arguably the most transformative development since the G.I. Bill and, before that, the establishment of land-grant universities. 

I don’t think we should underestimate the profound impact online education has had and will continue to have on higher education. It’s not just another modality; it’s an entirely new industry.

Robert Hansen

 

 

From DSC:
And I would add (to Robert’s quote above) that not since the printing press was invented close to 500 years ago have we seen such an enormously powerful invention as the Internet. To bypass the Internet and the online-based learning opportunities that it can deliver is to move into a risky, potentially dangerous future. If your institution is doing that, your institution’s days could be numbered. As we move into the future — where numerous societies throughout the globe will be full of artificial intelligence, big data, robotics, algorithms, business’ digital transformations, and more — your institutions’ credibility could easily be at stake in a new, increasingly impactful way. Parents and students will want to know that there’s a solid ROI for them. They will want to know that a particular college or university has the foundational/core competencies and skills to prepare the learner for the future that the learner will encounter.

 

 

 

Q: What are the biggest challenges facing higher education right now?

A: I think the biggest challenge is the stubborn refusal of institutions to acknowledge that the 20th century university paradigm no longer works, or at least it doesn’t work anymore for the majority of our institutions. I’m not speaking on behalf of our members, but I think it’s fair to say that institutions are still almost entirely faculty-centered and not market-driven. Faculty, like so many university leaders today who come from faculty ranks, are so often ill-equipped to compete in the Wild West that we’re seeing today, and it’s not their fault. They’re trained to be biologists and historians and philosophers and musicians and English professors, and in the past there was very little need to be entrepreneurial. What’s required of university leadership now looks very much like what’s required in the fastpaced world of private industry.

If you are tuition dependent and you haven’t figured out how to serve the adult market yet, you’re in trouble.

Robert Hansen

 

 

 

It’s not just enough to put something online for autodidacts who already have the time, energy, and prior skills to be able to learn on their own. You really need to figure out how to embed all the supports that a student will need to be successful, and I don’t know if we’ve cracked that yet.

Amy Laitinen

 

 

 

The other company is Amazon. Their recent purchase of Whole Foods really surprised everybody. Now you have a massive digital retailer that has made billions staying in the online world going backwards into brick-and-mortar. I think if you look at what you can do on Amazon now, who’s to say in three years or five years, you won’t say, “You know what, I want to take this class. I want to purchase it through Amazon,” and it’s done through Amazon with their own LMS? Who’s to say they’re not already working on it?

Justin Louder

 

 

 

 

We are focused on four at Laureate. Probably in an increasing order of excitement to me are game-based learning (or gamification), adaptive learning, augmented and virtual reality, and cognitive tutoring.

Darrell Luzzo

 

 

 

 

I would wave my hand and have people lose their fear of change and recognize that you can innovate and do new things and still stay true to the core mission and values. My hope is that we harness our collective energy to help our students succeed and become fully engaged citizens.

Felice Nudelman

 

 

 

 

 

From DSC:
When you read the article below, notice how many times these CIO’s mention that they’re tapping into streams of content

 


 

How to stay current with emerging tech: CIO tips — from enterprisersproject.com by Carla Rudder
CIOs from Target, CVS Health, GE, and others share strategies for keeping up with the latest technologies

Excerpts:

I spend a fair amount of time looking at LinkedIn and Twitter. I’m particular about what I subscribe to. I see what people are interested in, so these social networks are good sources of information.

First, I set up Google alerts on topics that are of interest to me. I can skim these daily to keep abreast of what’s happening.

On the top-down side, I employ some different tactics. For example, I love using the Flipboard app to find relevant technology new stories targeted to my preferences. Also, I enjoy reading as much as I can about management and macro trends in technology and society.

First, pick some new media and follow it regularly. Examples that come to mind are Quartz, Vox, and Slate. Then, seek a balanced perspective from traditional media like The Wall Street Journal, The New York Times, The Atlantic, and The Economist.

When I can’t get out to conferences, I watch TED Talks. In fact, I watch a lot of talks that have nothing to do with IT, but they certainly help with leadership.

 


 

 

 

 

 

 

From DSC:
I appreciated hearing the perspectives from Bruce Dixon and Will Richardson this morning, as I listed to a webinar that they recently offered. A few key takeaways for me from that webinar — and with a document that they shared — were:

  • The world has fundamentally changed. (Bruce and Will also mentioned the new pace of change; i.e., that it’s much faster.)
  • We need to have more urgency about the need to reimagine school, not to try to improve the existing model.
  • “Because of the advent of the Web and the technologies we use to access it, learning is, in a phrase, leaving the (school) building.”
  • There is a newfound capacity to take full control of one’s own learning; self-determined learning should be at the center of students’ and teachers’ work; co-constructed curriculum
  • And today, at a moment when learners of all ages have never had more agency over their own learning, schools must unlearn centuries old mindsets and practices and relearn them in ways that truly will serve every child living in the modern, connected world.
  • Will and Bruce believe that every educator — and district for that matter — should articulate their own “principles of learning”
  • Beliefs about how kids learn (powerfully and deeply) need to be articulated and consistently communicated and lived out
  • Everything we do as educators, administrators, etc. tells a story. What stories are we telling? (For example, what does the signage around your school building say? Is it about compliance? Is is about a love of learning? Wonder? What does the 20′ jumbo tron say about priorities? Etc.)
  • Bruce and Will covered a “story audit” and how to do one

 

“Learning is, in a phrase, leaving the (school) building.”

Richardson & Dixon

 

 

Also see:

 

 

 

These educators have decades worth of experience. They are pulse-checking their environments. They want to see students thrive both now and into the future. For these reasons, at least for me, their perspectives are highly worth reflecting upon.

 

 

 
© 2017 | Daniel Christian