Digital upskilling in legal: More than just new technology — from legalexecutiveinstitute.com by Bob Dolinsky; with thanks to Gabe Teninbaum for this resource

Excerpt:

How many law firms have digital upskilling programs for their lawyers and staff members? Based on what I hear and read, very few, if any.

Amazon, for example, recently announced a commitment of more than $700 million to its “Upskilling 2025” program, an internal training initiative designed to promote customer satisfaction and worker advancement. Another example is PwC, which has a digital upskilling program to develop its in-house talent pool called “New world. New skills.” In 2019, PwC announced that it would invest $3 billion into job training for its 275,000 employees around the world, enhancing its workforce and client service delivery to better address emerging digital needs.

The goals of these and similar initiatives is to help ensure that employees have the skills in the digital arena to be successful, to position these organizations as preferred employers, and to provide customer and client service excellence.

Also from Gabe:

“Virtual justice” (the preferred, if unsettling, term) is an emergency response to a dire situation. But it is also a vision some judicial innovators had long tried to realize. One leading booster, Michigan Chief Justice Bridget Mary McCormack, told me that going online can make courts not only safer but “more transparent, more accessible, and more convenient.” Witnesses, jurors, and litigants no longer need to miss hours of work and fight traffic. Attorneys with cases in multiple courts can jump from one to another by swiping on their phones.

 

A New Online Tutoring Market Has Emerged — In Construction. It Requires a Surprising Number of Books. — from edsurge.com by Rebecca Koenig

Excerpt:

There’s a high-stakes exam that’s created an entire industry selling test-preparation products and services to people willing to shell out big bucks for help honing their skills and strategies.

It’s not the SAT, or the MCAT. In fact, it’s not related to academic admissions at all. Yet it has generated lots of online guides and courses, and studying for it requires many, many books.

It’s the exam to become a licensed construction contractor. And companies that offer remote instruction to help tradespeople get ready to take the test say business has been booming during the pandemic—perhaps driven by the fact that demand for construction workers is high.

 

From DSC:
As a follow up to The Chegg situation is worse than you think [Feldstein] (which discussed cheating, buying answers, selling answers, proctoring software, and more), it seems to me that one of the challenges that we face in our teaching and learning efforts has to do with the transformation of our students: Helping them move from a K-16 world to the world of work. The below graphic tries to capture that idea. 

Transforming gameplayers into lifelong learners.

DSC: This is a picture I took of the Michigan Hall of Justice, in Lansing, MI.

What I mean to say is that our learners’ future clients don’t care about our learners’ ability to cram and score high on tests and then forget about topic XYZ. They want our learners to know and be able to apply topic XYZ in order to solve their problems/issues/needs. (Not to mention that being able to cram and do well on a high-stakes test is not nearly as helpful as spacing out their retrieval of topic XYZ over a much longer span of time.)

I hope that our students are hearing/experiencing from us: “We’re on your team. We’re here to help you.” And being transparent with our teaching techniques is key (i.e., here’s WHY I’m assigning this item or asking you to do this activity).

 

Podcasting for Educators — from techlearning.com by Erik Ofgang
Most educators have skills sets that translate well to the podcasting world. Here’s how to get started with your podcast.

Excerpt:

Tech & Learning talked with Young as well Dr. Kecia Ray and Dr. Frances Gipson, hosts of Tech & Learning’s Honor Role podcast, for some best practices and tips. We also collaborated with the six hosts of the AV SuperFriends podcast, asking questions for this story but recording the entire conversation for a future episode of their podcast. Watch for the release of that episode here.

From DSC:
I’d love to see even more teachers, trainers, and professors share their expertise out there. Podcasting is a great way to do that. And so is blogging. It would be nice to see the expertise of those folks reach a far greater audience — society — than just the (behind-the-paywall) journals.

 

A message about learning from the C-suite — from chieflearningofficer.com by Patricia A. McLagan
Executives are increasingly saying they want to create “learning organizations” and support “lifelong learning.” So, what should executives be saying to their workforce about learning today? Consider this sample letter to employees from the C-suite.

Excerpts:

How are you keeping up your skills and knowledge in our increasingly complex and fast-changing world of work? As today’s pandemic turmoil reminds us, it is hard to predict how the future will evolve. But one thing we do know is that continuous learning will be a key survival meta-skill for all of us — learning that each of us consciously guides every day, moment to moment, alone, in teams, with any resource, anywhere and anytime.

Consider: More than 50 percent of today’s jobs will probably disappear or change radically within 10 years. There are many reasons for this.

Beyond technology, companies like ours need more agility, innovation and self-management from everyone. We used to manage more by job descriptions, and you were best described as a box on the organization chart — probably with little expectation that you could experiment, take risks, and act with discretion and autonomy. But today and into the future, your skills and creative thinking matter more. Your “job” responsibilities shift as you move into and out of teams and as we call on you to support new strategies, customer groups and priorities.

From DSC:
I really appreciated reading this solid article from Patricia McLagan. She captured so many solid points. That said, I was bummed to see the following item included in this article (emphasis DSC):

Of course, our company is committed to supporting your learning and development, to providing formal training and access to learning opportunities for everyone. But even in the best of times, we will only be able to formally support a small part of what you will need and want. This is why I am sending this note to you: to tell you that we care about your learning and development, that we will do our best to support it, but that 95 percent of your learning is in your hands.

Of course, our company is committed to supporting your learning and development, to providing formal training and access to learning opportunities for everyone. But even in the best of times, we will only be able to formally support a small part of what you will need and want. This is why I am sending this note to you: to tell you that we care about your learning and development, that we will do our best to support it, but that 95 percent of your learning is in your hands.

Our company is committed to supporting your learning development — yeh…right…all 5% of it. 
Whoopie. The other 95% of it belongs to you and me. (Which reminds me that words are so easy to say but much harder to truly back up.) And you and I will likely do it on your/our own time. That seems to be more of the reality…the expectation…especially when job cuts are occurring all over the place and the job plates continue to expand for those who survived the cuts.

My experience over my career has been that corporations used to promote and truly support their employees’ professional development. They sent more people to courses and significantly helped many people obtain their MBA’s as well as other relevant master’s degrees and/or certifications/ and/or just to support some professional interests.

For example, I’m forever indebted to one of my formers bosses, Irvin Charles Coleman III. I worked for Irv at Kraft Foods’ HQ’s and he once let me go to a seminar on Photoshop. Though I used Photoshop in my work, it wasn’t in my formal description. That seminar changed many things for me. It supported my growth and learning and it fed my passion for designing and creating content.

I’m sure this kind of thing still occurs, but from what I can tell, it doesn’t happen at nearly the level that it used to. That said, I don’t blame the corporate world for getting bummed out at their employees that they had invested in — only to see those same employees grab the degrees and credentials and leave for greener pastures. Through the years, it seemed like the corporate world backed off from providing such a level of training/professional development.

These days, it seems like the corporations and the businesses out there have the hiring expectation that you will hit the ground running from day one. Learning and development are up to you and me. Nevermind that the way learning is supposed to go is that you:

  • introduce the learning objectives to someone
  • give them the information/content
  • provide the relevant and aligned learning activities that help them truly engage with the content
  • provide aligned formative and summative assessments along the way to ascertain whether they learned the material/concepts or not.

So I’m amazed that corporations are putting recent grads through their own tests on things that many of these students have never actually studied. (Yeh, I can hear the push backs now…and while I agree with some of them, it’s not fair to the students. They just followed what the colleges and universities offered for$100,000-$400,000+).

I could go on, but I need to go do my taxes. Gotta run. I hope to pick this line of thought up later.

 

The future of learning is on the front line — from chieflearningofficer.com by JD Dillon
L&D can learn a lot from the front-line experience — regardless of industry or audience. 

Excerpts:

Chief learning officers must enable ecosystems that help people get ready for whatever comes next. The future of learning isn’t a technology or strategy. The future of learning is the future of work. Nowhere is this more true than on the front line. 

The collective effort made by global learning and development teams to enable the front-line workforce may very well represent the largest workplace learning initiative ever. L&D can learn a lot from the front-line experience — regardless of industry or audience.

Microlearning played a crucial role in helping front-line workers adopt new behaviors and reinforce new habits. Content was focused on just the knowledge and skills required to execute new tasks. Microlearning could also be delivered in three- to five-minute sessions, meaning employees kept learning and practicing every day despite their hectic schedules.

Instead, they expanded the definition of “digital learning” to include everything from video and text messages to microlearning and performance support.

As organizations find their next normals, L&D must seize the opportunity to assess the digital learning strategy. This should reach beyond the LMS to include the full workplace ecosystem.

Also see:

 

Learning from the Living [Class] Room: Adobe — via Behance — is already doing several pieces of this vision.

From DSC:
Talk about streams of content! Whew!

Streams of content

I received an email from Adobe that was entitled, “This week on Adobe Live: Graphic Design.”  (I subscribe to their Adobe Creative Cloud.) Inside the email, I saw and clicked on the following:

Below are some of the screenshots I took of this incredible service! Wow!

 

Adobe -- via Behance -- offers some serious streams of content

 

Adobe -- via Behance -- offers some serious streams of content

 

Adobe -- via Behance -- offers some serious streams of content

 

Adobe -- via Behance -- offers some serious streams of content

 

Adobe -- via Behance -- offers some serious streams of content

Adobe -- via Behance -- offers some serious streams of content

Adobe -- via Behance -- offers some serious streams of content

 


From DSC:
So Abobe — via Behance — is already doing several pieces of the “Learning from the Living [Class] Room” vision. I knew of Behance…but I didn’t realize the magnitude of what they’ve been working on and what they’re currently delivering. Very sharp indeed!

Churches are doing this as well — one device has the presenter/preacher on it (such as a larger “TV”), while a second device is used to communicate with each other in real-time.


 

 
 

Could AI-based techs be used to develop a “table of contents” for the key points within lectures, lessons, training sessions, sermons, & podcasts? [Christian]

From DSC:
As we move into 2021, the blistering pace of emerging technologies will likely continue. Technologies such as:

  • Artificial Intelligence (AI) — including technologies related to voice recognition
  • Blockchain
  • Augment Reality (AR)/Mixed Reality (MR)/Virtual Reality (VR) and/or other forms of Extended Reality (XR)
  • Robotics
  • Machine-to-Machine Communications (M2M) / The Internet of Things (IoT)
  • Drones
  • …and other things will likely make their way into how we do many things (for better or for worse).

Along the positive lines of this topic, I’ve been reflecting upon how we might be able to use AI in our learning experiences.

For example, when teaching in face-to-face-based classrooms — and when a lecture recording app like Panopto is being used — could teachers/professors/trainers audibly “insert” main points along the way? Similar to something like we do with Siri, Alexa, and other personal assistants (“Heh Siri, _____ or “Alexa, _____).

Like an audible version of HTML -- using the spoken word to insert the main points of a presentation or lecture

(Image purchased from iStockphoto)

.

Pretend a lecture, lesson, or a training session is moving right along. Then the professor, teacher, or trainer says:

  • “Heh Smart Classroom, Begin Main Point.”
  • Then speaks one of the main points.
  • Then says, “Heh Smart Classroom, End Main Point.”

Like a verbal version of an HTML tag.

After the recording is done, the AI could locate and call out those “main points” — and create a table of contents for that lecture, lesson, training session, or presentation.

(Alternatively, one could insert a chime/bell/some other sound that the AI scans through later to build the table of contents.)

In the digital realm — say when recording something via Zoom, Cisco Webex, Teams, or another application — the same thing could apply. 

Wouldn’t this be great for quickly scanning podcasts for the main points? Or for quickly scanning presentations and webinars for the main points?

Anyway, interesting times lie ahead!

 

 

From DSC:
Our oldest daughter showed me a “Bitmoji Classroom” that her mentor teacher — Emily Clay — uses as her virtual classroom. Below are some snapshots of the Google Slides that Emily developed based on the work of:

  • Kayla Young (@bitmoji.kayla)
  • MaryBeth Thomas 
  • Ms. Smith 
  • Karen Koch
  • The First Grade Creative — by C. Verddugo

My hats off to all of these folks whose work laid the foundations for this creative, fun, engaging, easy-to-follow virtual classroom for a special education preschool classroom — complete with ties to videoconferencing functionalities from Zoom. Emily’s students could click on items all over the place — they could explore, pursue their interests/curiosities/passions. So the snapshots below don’t offer the great interactivity that the real deal does.

Nice work Emily & Company! I like how you provided more choice, more control to your students — while keeping them engaged! 

A snapshot of a Bitmoji Classroom created by Emily Clay

 

A snapshot of a Bitmoji Classroom created by Emily Clay

From DSC:
I also like the idea of presenting this type of slide (immediately below, and students’ names have been blurred for privacy’s sake) prior to entering a videoconferencing session where you are going to break out the students into groups. Perhaps that didn’t happen in Emily’s class…I’m not sure, but in other settings, it would make sense to share one’s screen right before sending the students to those breakout rooms and show them that type of slide (to let them know who will be in their particular breakout group).

The students in the different breakout sessions could then collaboratively work on Google Docs, Sheets, or Slides and you could watch their progress in real-time!

A snapshot of a Bitmoji Classroom created by Emily Clay

 

A snapshot of a Bitmoji Classroom created by Emily Clay

 

A snapshot of a Bitmoji Classroom created by Emily Clay

 

A snapshot of a Bitmoji Classroom created by Emily Clay

 

A snapshot of a Bitmoji Classroom created by Emily Clay

Also see:

 

The Dice Q3 Tech Job Report | Tech Hiring and COVID-19: What You Need to Know

The Dice Q3 Tech Job Report Tech Hiring and COVID-19: What You Need to Know

The Dice Q3 Tech Job Report: Tech Hiring and COVID-19: What You Need to Know — from techhub.dice.com
The report, issued quarterly by Dice, provides exclusive statistics and analysis on the tech hiring landscape, including top cities and states, top employers and the most sought-after skills and occupations.

From DSC:
One can quickly see how valuable this information would be as a data feed into an AI-based, next-generation learning platform.

The platform would connect the marketable skills with the courses, websites, blogs, RSS feeds/streams of content, etc. that would help a learner quickly and affordably build such in-demand skills. Given the shortening half-lives of many kinds of information, such a service is needed desperately…especially now with the impact of the Coronavirus.

Also relevant: See how ISTE built its upcoming virtual event!

 

Temperament-Inclusive Pedagogy: Helping Introverted and Extraverted Students Thrive in a Changing Educational Landscape — from onlinelearningconsortium.org by Mary R. Fry

Excerpt (emphasis DSC):

So how do we take these different approaches to learning into account and foster a classroom environment that is more inclusive of the needs of both extraverts and introverts? Let’s first distinguish between how extraverts and introverts most prefer to learn, and then discuss ways to meet the needs of both. Extraverts tend to learn through active and social engagement with the material (group work, interactive learning experiences, performing and discussing). Verbalizing typically helps extraverts to think through their ideas and to foster new ones. They often think quickly on their feet and welcome working in large groups. It can be challenging for extraverts to generate ideas in isolation (talking through ideas is often needed) and thus working on solitary projects and writing can be challenging.

In contrast, introverts thrive with solitary/independent work and typically need this time to sort through what they are learning before they can formulate their thoughts and articulate their perspectives. Introverted learners often dislike group work (or at least the group sizes and structures that are often used in the classroom (more on this in a moment)) and find their voice drowned out in synchronous discussions as they don’t typically think as fast as their extroverted counterparts and don’t often speak until they feel they have something carefully thought out to share. Introverted learners are often quite content, and can remain attentive, through longer lectures and presentations and prefer engaging with the material in a more interactive way only after a pause or break.

From DSC:
Could/would a next-generation learning platform that has some Artificial Intelligence (AI) features baked into it — working in conjunction with a cloud-based learner profile — be of assistance here?

That is, maybe a learner could self-select the type of learning that they are: introverted or extroverted. Or perhaps they could use a sliding scaled to mix learning activities up to a certain degree. Or perhaps if one wasn’t sure of their preferences, they could ask the AI-backed system to scan for how much time they spent doing learning activities X, Y, and Z versus learning activities A, B, and C…then AI could offer up activities that meet a learner’s preferences.

(By the way, I love the idea of the “think-ink-pair-share” — to address both extroverted and introverted learners. This can be done digitally/virtually as well as in a face-to-face setting.)

All of this would further assist in helping build an enjoyment of learning. And wouldn’t that be nice? Now that we all need to learn for 40, 50, 60, 70, or even 80 years of our lives?

The 60-Year Curriculum: A Strategic Response to a Crisis

 

Lincoln Financial CIO: How to build a learning culture – even in a pandemic — from enterprisersproject.com by Ken Solon
Lincoln Financial CIO Ken Solon shares how he’s bringing a virtual perspective to his longtime commitment to prioritizing the people behind the technology

Excerpt (emphasis DSC):

In the spirit of test-and-learn, we created “Lean In and Learn IT,” an interactive digital program that provides a deep dive into one key IT strategy each month. Topics include digital and architecture, agile and DevOps, cloud, big data, and cybersecurity.

Based in our virtual collaboration platform, each topic features a kick-off video followed by a drip of content and interaction, including snackable articles, video clips, quizzes, and prizes to keep the team engaged. The month wraps up with a webcast focused on a key business application of the strategy, featuring subject matter experts both from within the IT organization and our business partners.

The involvement of partners is key, as our surveys tell us that few things motivate our teams as effectively as seeing the impact of their work.

From DSC:
Love their use of “streams of content.”

 

The State of AI in Higher Education — from campustechnology.com by Dian Schaffhauser
Both industry and higher ed experts see opportunities and risk, hype and reality with AI for teaching and learning.

Excerpts:

Kurt VanLehn, the chair for effective education in STEM in the School of Computing, Informatics and Decision Systems Engineering at Arizona State University, knows how challenging it can be people to come up with examples of effective AI in education. Why? “Because learning is complicated.”

Nuno Fernandes, president and CEO of Ilumno, an ed tech company in Latin America, isn’t ready to count adaptive learning out yet, if only because adaptivity has worked in other industries, such as social platforms like Netflix and Amazon, to identify what could work best for the user, based on previous activities and preferred formats of curriculum.

As Ilumno’s Fernandes asserted, AI won’t “substitute for faculty in any of our lifetimes. What it will do is give us tools to work better and to complement what is being done by humans.”

From DSC:
The article is a very balanced one. On one hand, it urges caution and points out that learning is messy and complex. On the other hand, it points out some beneficial applications of AI that already exist in language learning and in matching alumni with students for mentorship-related reasons.

From my perspective, I think AI-based systems will be used to help us scan job descriptions to see what the marketplace needs and is calling for. Such a system would be a major step forward in at least pointing out the existing hiring trends, needed skillsets, job openings, and more — and to do so in REAL-TIME!

Colleges, universities, and alternatives to traditional higher education could use this information to be far more responsive to the needs of the workplace. Then, such systems could match what the workplace needs with courses, microlearning-based feeds, apprenticeships, and other sources of learning that would help people learn those in-demand skills.

That in and of itself is HUGE. Again, HUGE. Given the need for people to reinvent themselves — and to do so quickly and affordably — that is incredibly beneficial.

Also, I do think there will be cloud-based learner profiles…data that each of us control and say who has access to it. Credentials will be stored there, for example. AI-based systems can scan such profiles and our desired career goals and suggest possible matches.

We can change our career goals. We don’t have to be locked into a particular track or tracks. We can reinvent ourselves. In fact, many of us will have to.

 
 
© 2021 | Daniel Christian