Top trends from InfoComm 2017 — from inavateonthenet.net
AV over IP and huddle rooms are two key takeaways from InfoComm as Paul Milligan wraps up the 2017 show.

 

 

How Amazon’s purchase of Whole Foods highlights the hybrid, ‘omnichannel’ future of higher ed — from edsurge.com by Sean Gallagher

Excerpt:

The expectation that students can integrate their learning experiences across channels is now arriving in higher education. Online education has reached a tipping point where almost 30 percent of all students in U.S. higher education are enrolled in at least one online college course. A significant number of students are already blending their experience across online and offline channels—and numerous data points speak to the evolving value of blending online delivery with physical presence, as suggested by Amazon.

In national surveys of prospective adult students that we have conducted regularly at Northeastern University over recent years, we have consistently found that 60 percent of students prefer a blended or hybrid learning experience. In other words, the majority of the higher education student market is neglected by today’s dominant approach that focuses on offering either online or in-person programs.

Like Amazon, the colleges and universities that are able to deliver across channels—leveraging the combination of physical presence and online algorithms—will be uniquely positioned to take advantage of the in-demand, destination nature of studying in certain cities; the local sourcing of faculty; and proximity to key employers, industries, and job opportunities.

 

Over the next decade, growth and competitive success in higher education will not be a function of who is able to offer online programs. Instead, the successful institutions will be those who can symbiotically integrate their placed-based educational operations and experiences with software-driven analytics, learning science, and machine learning to create a more personalized experience. A more Amazon-like experience.

 

 


From DSC:
A few side comments here:

  1. The future won’t be kind to those institutions who haven’t built up their “street cred” in the digital/virtual space. For example, if you are working at a traditional institution of higher education that doesn’t have online-based programs — nor does it have plans to create such programs in the future — you should get your resume up-to-date and start looking…now.
    .
  2. For data/analytics to have a significant impact and inform strategic or pedagogical decisions, one needs to collect the data. This is not hard to do online. But it’s very difficult — at least at a granular level — to do in a face-to-face environment.
    .
  3. Coursera’s MeetUps around the world — where their learners are encouraged to join study and discussion groups related to their online-only courses — make me wonder about the future of learning spaces and whether your local Starbucks might morph into a learning hub.

 

 

 


 

 

 

What a future, powerful, global learning platform will look & act like [Christian]


Learning from the Living [Class] Room:
A vision for a global, powerful, next generation learning platform

By Daniel Christian

NOTE: Having recently lost my Senior Instructional Designer position due to a staff reduction program, I am looking to help build such a platform as this. So if you are working on such a platform or know of someone who is, please let me know: danielchristian55@gmail.com.

I want to help people reinvent themselves quickly, efficiently, and cost-effectively — while providing more choice, more control to lifelong learners. This will become critically important as artificial intelligence, robotics, algorithms, and automation continue to impact the workplace.


 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

Learning from the Living [Class] Room:
A global, powerful, next generation learning platform

 

What does the vision entail?

  • A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

  • A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
  • An AI-backed system of analyzing employment trends and opportunities will highlight those courses and “streams of content” that will help someone obtain the most in-demand skills
  • A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
  • A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
  • A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
  • Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
  • (Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
  • (Potentially) Direct access to popular job search sites
  • (Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)

Further details:
While basic courses will be accessible via mobile devices, the optimal learning experience will leverage two or more displays/devices. So while smaller smartphones, laptops, and/or desktop workstations will be used to communicate synchronously or asynchronously with other learners, the larger displays will deliver an excellent learning environment for times when there is:

  • A Subject Matter Expert (SME) giving a talk or making a presentation on any given topic
  • A need to display multiple things going on at once, such as:
  • The SME(s)
  • An application or multiple applications that the SME(s) are using
  • Content/resources that learners are submitting in real-time (think Bluescape, T1V, Prysm, other)
  • The ability to annotate on top of the application(s) and point to things w/in the app(s)
  • Media being used to support the presentation such as pictures, graphics, graphs, videos, simulations, animations, audio, links to other resources, GPS coordinates for an app such as Google Earth, other
  • Other attendees (think Google Hangouts, Skype, Polycom, or other videoconferencing tools)
  • An (optional) representation of the Personal Assistant (such as today’s Alexa, Siri, M, Google Assistant, etc.) that’s being employed via the use of Artificial Intelligence (AI)

This new learning platform will also feature:

  • Voice-based commands to drive the system (via Natural Language Processing (NLP))
  • Language translation (using techs similar to what’s being used in Translate One2One, an earpiece powered by IBM Watson)
  • Speech-to-text capabilities for use w/ chatbots, messaging, inserting discussion board postings
  • Text-to-speech capabilities as an assistive technology and also for everyone to be able to be mobile while listening to what’s been typed
  • Chatbots
    • For learning how to use the system
    • For asking questions of – and addressing any issues with – the organization owning the system (credentials, payments, obtaining technical support, etc.)
    • For asking questions within a course
  • As many profiles as needed per household
  • (Optional) Machine-to-machine-based communications to automatically launch the correct profile when the system is initiated (from one’s smartphone, laptop, workstation, and/or tablet to a receiver for the system)
  • (Optional) Voice recognition to efficiently launch the desired profile
  • (Optional) Facial recognition to efficiently launch the desired profile
  • (Optional) Upon system launch, to immediately return to where the learner previously left off
  • The capability of the webcam to recognize objects and bring up relevant resources for that object
  • A built in RSS feed aggregator – or a similar technology – to enable learners to tap into the relevant “streams of content” that are constantly flowing by them
  • Social media dashboards/portals – providing quick access to multiple sources of content and whereby learners can contribute their own “streams of content”

In the future, new forms of Human Computer Interaction (HCI) such as Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) will be integrated into this new learning environment – providing entirely new means of collaborating with one another.

Likely players:

  • Amazon – personal assistance via Alexa
  • Apple – personal assistance via Siri
  • Google – personal assistance via Google Assistant; language translation
  • Facebook — personal assistance via M
  • Microsoft – personal assistance via Cortana; language translation
  • IBM Watson – cognitive computing; language translation
  • Polycom – videoconferencing
  • Blackboard – videoconferencing, application sharing, chat, interactive whiteboard
  • T1V, Prsym, and/or Bluescape – submitting content to a digital canvas/workspace
  • Samsung, Sharp, LCD, and others – for large displays with integrated microphones, speakers, webcams, etc.
  • Feedly – RSS aggregator
  • _________ – for providing backchannels
  • _________ – for tools to create videocasts and interactive videos
  • _________ – for blogs, wikis, podcasts, journals
  • _________ – for quizzes/assessments
  • _________ – for discussion boards/forums
  • _________ – for creating AR, MR, and/or VR-based content

 

 

The first state to offer free community college to nearly every adult – from npr.org by Emily Siner

Excerpt:

The opportunity to go to college for free is more available than ever before. States and cities, in the last year especially, have funded programs for students to go to two-year, and in some cases, four-year, schools.

Tennessee has taken the idea one step further. Community college is already free for graduating high school students. Now Tennessee is first state in the country to offer community college — free of charge — to almost any adult.

Republican Gov. Bill Haslam has long preached the importance of getting adults back to school. He says it’s the only way that more than half of Tennesseans will get a college degree or certificate.

And the program is simple: If you don’t have a degree, and you want one, your tuition is free.

 

From DSC:
I’m listing universities and colleges as some of the selected keywords/categories here as well, as such institutions will certainly be significantly impacted if this becomes a trend.

Increasingly, people need to reinvent themselves in order to remain marketable and employed — and to do so as quickly and cost-effectively as possible. That’s what I want to be involved in/with. But the direction that I would like to personally pursue is the development of a next generation learning platform/paradigm/system that helps people reinvent themselves, quickly and cost-effectively.* A system that offers constant, up-to-date, curated micro-learning streams of content on a lifelong basis. Team-based efforts will leverage this platform within K-12, higher ed, as well as in corporate learning & development space. Such a system will be accessed on the road, at home, in the office, in group study spaces/learning hubs, as well as in the classrooms across the land.

 

*If you or someone you know is working on a state-of-the-art, next generation learning platform, please email me at danielchristian55@gmail.com and let me know. I would greatly appreciate being involved in the development of this kind of learning platform — working on what the various pieces/tools should be and how the various features should work and interoperate. I can plug into other areas as well.

 

 

 

 

 

 

Robot students? College classrooms try letting far-away students attend via remote-control stand-in — from edsurge.com by Sydney Johnson

Excerpt:

Someone looking in on Bill McCaw’s educational leadership class at the University of Montana might see students talking in small groups, or peers helping each other on assignments. It’s an age-old classroom scene, except for one space-age detail: More than half of the students are robots.

Ok, to be more precise, nine of the fourteen students in the course are joining the class remotely by using a robot stand-in. The hope is that the approach will let students, who are working professionals, join from hundreds of miles away and feel more a part of the group than would be possible with standard videoconference links.

“The space in Montana is huge. That’s why this is really important for us,” says McCaw.

 

 

From DSC:
I appreciate the level of experimentation that’s going on here — it’s stretching the existing paradigms and asking how we might bring in remote learners into our face-to-face based classrooms. This is one approach.

Another approach uses tool like the ones below — which make having students be in the same physical learning space less important:

 

 

 

 

Veeery interesting. Alexa now adds visuals / a screen! With the addition of 100 skills a day, where might this new platform lead?

Amazon introduces Echo Show

The description reads:

  • Echo Show brings you everything you love about Alexa, and now she can show you things. Watch video flash briefings and YouTube, see music lyrics, security cameras, photos, weather forecasts, to-do and shopping lists, and more. All hands-free—just ask.
  • Introducing a new way to be together. Make hands-free video calls to friends and family who have an Echo Show or the Alexa App, and make voice calls to anyone who has an Echo or Echo Dot.
  • See lyrics on-screen with Amazon Music. Just ask to play a song, artist or genre, and stream over Wi-Fi. Also, stream music on Pandora, Spotify, TuneIn, iHeartRadio, and more.
  • Powerful, room-filling speakers with Dolby processing for crisp vocals and extended bass response
  • Ask Alexa to show you the front door or monitor the baby’s room with compatible cameras from Ring and Arlo. Turn on lights, control thermostats and more with WeMo, Philips Hue, ecobee, and other compatible smart home devices.
  • With eight microphones, beam-forming technology, and noise cancellation, Echo Show hears you from any direction—even while music is playing
  • Always getting smarter and adding new features, plus thousands of skills like Uber, Jeopardy!, Allrecipes, CNN, and more

 

 

 

 

 

 



From DSC:

Now we’re seeing a major competition between the heavy-hitters to own one’s living room, kitchen, and more. Voice controlled artificial intelligence. But now, add the ability to show videos, text, graphics, and more. Play music. Control the lights and the thermostat. Communicate with others via hands-free video calls.

Hmmm….very interesting times indeed.

 

 

Developers and corporates released 4,000 new skills for the voice assistant in just the last quarter. (source)

 

…with the company adding about 100 skills per day. (source)

 

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 



 

Addendum on 5/10/17:

 



 

 

From DSC:
After seeing the postings below, it made me wonder:

  • Will Starbucks, Apple Stores, etc. be “learning hubs” of the future?
    i.e., places that aren’t really what we think of as a school, college, or university, but where people can go to learn something with others in the same physical space; such locations will likely tie into online or blended-based means of learning as well.

“Today at Apple” bringing new experiences to every Apple Store

Excerpt:

Cupertino, California — Apple today announced plans to launch dozens of new educational sessions next month in all 495 Apple stores ranging in topics from photo and video to music, coding, art and design and more. The hands-on sessions, collectively called “Today at Apple,” will be led by highly-trained team members, and in select cities world-class artists, photographers and musicians, teaching sessions from basics and how-to lessons to professional-level programs.

Apple will also offer special programs for families and educators. Teachers can come together for Teacher Tuesday to learn new ways to incorporate technology into their classrooms, or aspiring coders of all ages can learn how to code in Swift, Apple’s programming language for iOS and Mac apps. Families can join weekend Kids Hour sessions ranging from music making to coding with robots. Small business owners can engage with global and local entrepreneurs in the new Business Circuits program.

We’re creating a modern-day town square, where everyone is welcome in a space where the best of Apple comes together to connect with one another, discover a new passion, or take their skill to the next level.

Apple wants kids to hang out at Apple stores — from qz.com by Mike Murphy

Excerpt:

If you’ve just gotten out of school for the day and want to hang out with your friends before you head home, where would you go? In the US, there’s a near-infinite selection of chain restaurants, coffee shops, diners, bookstores, movie theaters, and comic book stores to choose from. But Angela Ahrendts, Apple’s head of retail, wants the answer to be an Apple store.

Apple is in the process of revamping the look and feel of its retail outlets across the world, and to highlight some of the recent changes (including rebranding the “Genius Bar” to the “Genius Grove” and adding foliage everywhere), Ahrendts gave an interview to CBS This Morning, this morning. Ahrendts told CBS that she will see her work as a success when Generation Z, the catchall term for the generation behind the equally amorphous Millennials, decides of their own volition to hang out at Apple stores. As CBS reported…

 

From DSC:
In terms of learning, having to be in the same physical place as others continues to not be a requirement nearly as much as it used to be. But I’m not just talking about online learning here. I’m talking about a new type of learning environment that involves both hardware and software to facilitate collaboration (and it was designed that way from day 1). These new types of setups can provide us with new opportunities and affordances that we should begin experimenting with immediately.

Check out the following products — all of which allow a person to contribute to a discussion or conversation from anywhere they can get Internet access:

When you go to those sites, you will see words and phrase such as:

  • Visual collaboration software
  • Virtual workspace
  • Develop
  • Share
  • Inspire
  • Design
  • Global teams
  • A visual collaboration solution that links locations, teams, content, and devices in an immersive, shared workspace
  • Teamwork
  • Create and brainstorm with others
  • Digital workplace platform
  • Eliminate the distance between in-office and remote employees
  • Jumpstart spontaneous brainstorms and working sessions

So using these types of software and hardware setups, I can contribute regardless of where I’m located. Remote learning — from anywhere in the world — being combined with our face-to-face based classrooms.

Also, the push for Active Learning Classrooms (ALCs) continues across higher education. Such hands-on, project-learning based, student-centered approaches fit extremely well with the collaboration setups mentioned above.

Then, there’s the insight from Simon Dudley in this article:

“…video conferencing is increasingly an application within in a larger workflow…”

Lastly, if colleges and universities don’t have the funds to maintain their physical plants, look for higher education to move increasingly online — and these types of solutions could play a significant role in that environment. Plus, for working adults who need to reinvent themselves, this is an extremely efficient means of picking up some new skills and competencies.

So the growth of these types of setups — where the software and hardware work together to support worldwide collaboration — will likely create a powerful, new, emerging piece of our learning ecosystems.

 



 

 

 

 

 

 

 

 

 

 



 

Remote learning — from anywhere in the world — being combined with our face-to-face based classrooms.

 



 

 

From DSC:
The recent pieces below made me once again reflect on the massive changes that are quickly approaching — and in some cases are already here — for a variety of nations throughout the world.

They caused me to reflect on:

  • What the potential ramifications for higher education might be regarding these changes that are just starting to take place in the workplace due to artificial intelligence (i.e., the increasing use of algorithms, machine learning, and deep learning, etc.), automation, & robotics?
  • The need for people to reinvent themselves quickly throughout their careers (if we can still call them careers)
  • How should we, as a nation, prepare for these massive changes so that there isn’t civil unrest due to soaring inequality and unemployment?

As found in the April 9th, 2017 edition of our local newspaper here:

When even our local newspaper is picking up on this trend, you know it is real and has some significance to it.

 

Then, as I was listening to the radio a day or two after seeing the above article, I heard of another related piece on NPR.  NPR is having a journalist travel across the country, trying to identify “robot-safe” jobs.  Here’s the feature on this from MarketPlace.org

 

 

What changes do institutions of traditional higher education
immediately need to begin planning for? Initiating?

What changes should be planned for and begin to be initiated
in the way(s) that we accredit new programs?

 

 

Keywords/ideas that come to my mind:

  • Change — to society, to people, to higher ed, to the workplace
  • Pace of technological change — no longer linear, but exponential
  • Career development
  • Staying relevant — as institutions, as individuals in the workplace
  • Reinventing ourselves over time — and having to do so quickly
  • Adapting, being nimble, willing to innovate — as institutions, as individuals
  • Game-changing environment
  • Lifelong learning — higher ed needs to put more emphasis on microlearning, heutagogy, and delivering constant/up-to-date streams of content and learning experiences. This could happen via the addition/use of smaller learning hubs, some even makeshift learning hubs that are taking place at locations that these institutions don’t even own…like your local Starbucks.
  • If we don’t get this right, there could be major civil unrest as inequality and unemployment soar
  • Traditional institutions of higher education have not been nearly as responsive to change as they have needed to be; this opens the door to alternatives. There’s a limited (and closing) window of time left to become more nimble and responsive before these alternatives majorly disrupt the current world of higher education.

 

 

 



Addendum from the corporate world (emphasis DSC):



 

From The Impact 2017 Conference:

The Role of HR in the Future of Work – A Town Hall

  • Josh Bersin, Principal and Founder, Bersin by Deloitte, Deloitte Consulting LLP
  • Nicola Vogel, Global Senior HR Director, Danfoss
  • Frank Møllerop, Chief Executive Officer, Questback
  • David Mallon, Head of Research, Bersin by Deloitte, Deloitte Consulting LLP

Massive changes spurred by new technologies such as artificial intelligence, mobile platforms, sensors and social collaboration have revolutionized the way we live, work and communicate – and the pace is only accelerating. Robots and cognitive technologies are making steady advances, particularly in jobs and tasks that follow set, standardized rules and logic. This reinforces a critical challenge for business and HR leaders—namely, the need to design, source, and manage the future of work.

In this Town Hall, we will discuss the role HR can play in leading the digital transformation that is shaping the future of work in organizations worldwide. We will explore the changes we see taking place in three areas:

  • Digital workforce: How can organizations drive new management practices, a culture of innovation and sharing, and a set of talent practices that facilitate a new network-based organization?
  • Digital workplace: How can organizations design a working environment that enables productivity; uses modern communication tools (such as Slack, Workplace by Facebook, Microsoft Teams, and many others); and promotes engagement, wellness, and a sense of purpose?
  • Digital HR: How can organizations change the HR function itself to operate in a digital way, use digital tools and apps to deliver solutions, and continuously experiment and innovate?
 

Looking to build the campus of tomorrow? 5 trends you should know — from ecampusnews.com by Laura Ascione
Today’s trends will bring about a new vision for the traditional college campus.

Excerpt:

“Innovations in physical space must be made to accommodate demands for accessibility, flexibility and affordability,” according to The State of Higher Education in 2017, a report from professional services firm Grant Thornton.

Changes in infrastructure are being driven by a handful of trends, including:

  • Digital technology is decoupling access to the classroom and information from any specific geographic location.
  • Learning is becoming more “modular,” credentialing specific competencies, such as certificates and badges,, rather than the model of four years to a degree via fixed-class schedules. This requires a less broad range of academic buildings on campus.
  • Students will engage with their coursework at their own time and pace, as they do in every other aspect of their lives.
  • Price pressure on colleges will create incentives for cost efficiencies, discouraging the fixed-cost commitment embodied in physical structures.
  • Deferred maintenance is a problem so large that it can’t be solved by most colleges within their available resources; the result may be reducing the physical plant footprint or just letting it deteriorate further.

These developments will prompt physical space transformation that will lead to a new kind of campus.

 

 


The State of Higher Education in 2017 — from grantthornton.com

 

Browse the report articles:

 

 

Innovative thinking will be vital to successfully moving into the future.

 

 
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