How Amazon’s purchase of Whole Foods highlights the hybrid, ‘omnichannel’ future of higher ed — from edsurge.com by Sean Gallagher

Excerpt:

The expectation that students can integrate their learning experiences across channels is now arriving in higher education. Online education has reached a tipping point where almost 30 percent of all students in U.S. higher education are enrolled in at least one online college course. A significant number of students are already blending their experience across online and offline channels—and numerous data points speak to the evolving value of blending online delivery with physical presence, as suggested by Amazon.

In national surveys of prospective adult students that we have conducted regularly at Northeastern University over recent years, we have consistently found that 60 percent of students prefer a blended or hybrid learning experience. In other words, the majority of the higher education student market is neglected by today’s dominant approach that focuses on offering either online or in-person programs.

Like Amazon, the colleges and universities that are able to deliver across channels—leveraging the combination of physical presence and online algorithms—will be uniquely positioned to take advantage of the in-demand, destination nature of studying in certain cities; the local sourcing of faculty; and proximity to key employers, industries, and job opportunities.

 

Over the next decade, growth and competitive success in higher education will not be a function of who is able to offer online programs. Instead, the successful institutions will be those who can symbiotically integrate their placed-based educational operations and experiences with software-driven analytics, learning science, and machine learning to create a more personalized experience. A more Amazon-like experience.

 

 


From DSC:
A few side comments here:

  1. The future won’t be kind to those institutions who haven’t built up their “street cred” in the digital/virtual space. For example, if you are working at a traditional institution of higher education that doesn’t have online-based programs — nor does it have plans to create such programs in the future — you should get your resume up-to-date and start looking…now.
    .
  2. For data/analytics to have a significant impact and inform strategic or pedagogical decisions, one needs to collect the data. This is not hard to do online. But it’s very difficult — at least at a granular level — to do in a face-to-face environment.
    .
  3. Coursera’s MeetUps around the world — where their learners are encouraged to join study and discussion groups related to their online-only courses — make me wonder about the future of learning spaces and whether your local Starbucks might morph into a learning hub.

 

 

 


 

 

 
 

What a future, powerful, global learning platform will look & act like [Christian]


Learning from the Living [Class] Room:
A vision for a global, powerful, next generation learning platform

By Daniel Christian

NOTE: Having recently lost my Senior Instructional Designer position due to a staff reduction program, I am looking to help build such a platform as this. So if you are working on such a platform or know of someone who is, please let me know: danielchristian55.com.

I want to help people reinvent themselves quickly, efficiently, and cost-effectively — while providing more choice, more control to lifelong learners. This will become critically important as artificial intelligence, robotics, algorithms, and automation continue to impact the workplace.


 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

Learning from the Living [Class] Room:
A global, powerful, next generation learning platform

 

What does the vision entail?

  • A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

  • A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
  • An AI-backed system of analyzing employment trends and opportunities will highlight those courses and “streams of content” that will help someone obtain the most in-demand skills
  • A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
  • A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
  • A platform that delivers customized, personalized learning within a self-directed course ?(meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
  • Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
  • (Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
  • (Potentially) Direct access to popular job search sites
  • (Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)

Further details:
While basic courses will be accessible via mobile devices, the optimal learning experience will leverage two or more displays/devices. So while smaller smartphones, laptops, and/or desktop workstations will be used to communicate synchronously or asynchronously with other learners, the larger displays will deliver an excellent learning environment for times when there is:

  • A Subject Matter Expert (SME) giving a talk or making a presentation on any given topic
  • A need to display multiple things going on at once, such as:
  • The SME(s)
  • An application or multiple applications that the SME(s) are using
  • Content/resources that learners are submitting in real-time (think Bluescape, T1V, Prysm, other)
  • The ability to annotate on top of the application(s) and point to things w/in the app(s)
  • Media being used to support the presentation such as pictures, graphics, graphs, videos, simulations, animations, audio, links to other resources, GPS coordinates for an app such as Google Earth, other
  • Other attendees (think Google Hangouts, Skype, Polycom, or other videoconferencing tools)
  • An (optional) representation of the Personal Assistant (such as today’s Alexa, Siri, M, Google Assistant, etc.) that’s being employed via the use of Artificial Intelligence (AI)

This new learning platform will also feature:

  • Voice-based commands to drive the system (via Natural Language Processing (NLP))
  • Language translation ?(using techs similar to what’s being used in Translate One2One, an earpiece powered by IBM Watson)
  • Speech-to-text capabilities for use w/ chatbots, messaging, inserting discussion board postings
  • Text-to-speech capabilities as an assistive technology and also for everyone to be able to be mobile while listening to what’s been typed
  • Chatbots
    • For learning how to use the system
    • For asking questions of – and addressing any issues with – the organization owning the system (credentials, payments, obtaining technical support, etc.)
    • For asking questions within a course
  • As many profiles as needed per household
  • (Optional) Machine-to-machine-based communications to automatically launch the correct profile when the system is initiated (from one’s smartphone, laptop, workstation, and/or tablet to a receiver for the system)
  • (Optional) Voice recognition to efficiently launch the desired profile
  • (Optional) Facial recognition to efficiently launch the desired profile
  • (Optional) Upon system launch, to immediately return to where the learner previously left off
  • The capability of the webcam to recognize objects and bring up relevant resources for that object
  • A built in RSS feed aggregator – or a similar technology – to enable learners to tap into the relevant “streams of content” that are constantly flowing by them
  • Social media dashboards/portals – providing quick access to multiple sources of content and whereby learners can contribute their own “streams of content”

In the future, new forms of Human Computer Interaction (HCI) such as Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) will be integrated into this new learning environment – providing entirely new means of collaborating with one another.

Likely players:

  • Amazon – personal assistance via Alexa
  • Apple – personal assistance via Siri
  • Google – personal assistance via Google Assistant; language translation
  • Facebook — personal assistance via M
  • Microsoft – personal assistance via Cortana; language translation
  • IBM Watson – cognitive computing; language translation
  • Polycom – videoconferencing
  • Blackboard – videoconferencing, application sharing, chat, interactive whiteboard
  • T1V, Prsym, and/or Bluescape – submitting content to a digital canvas/workspace
  • Samsung, Sharp, LCD, and others – for large displays with integrated microphones, speakers, webcams, etc.
  • Feedly – RSS aggregator
  • _________ – for providing backchannels
  • _________ – for tools to create videocasts and interactive videos
  • _________ – for blogs, wikis, podcasts, journals
  • _________ – for quizzes/assessments
  • _________ – for discussion boards/forums
  • _________ – for creating AR, MR, and/or VR-based content

 

 

The Classroom of Tomorrow: A Panel Discussion — sponsored by Kaltura

Description:
Technology is changing the way we approach education, rapidly. But what will tomorrow’s classroom actually look like? We’ve invited some leading experts for a spirited debate about what the future holds for educational institutions. From personalization to predictive analytics to portable digital identities, we’ll explore the biggest changes coming. We’ll see how new technologies might interact with changing demographics, business models, drop out rates, and more.

Panelists:

  • David Nirenberg – Dean of the Division of the Social Sciences, University of Chicago
  • Rick Kamal – Chief Technology Officer, Harvard Business School, HBX
  • Gordon Freedman – President, National Laboratory for Education Transformation
  • Michael Markowitz – Entrepreneur and Investor, Education
  • Dr Michal Tsur – Co-founder and President, Kaltura

 

Also see:

  • Roadmap to the Future — by Dr Michal Tsur – Co-founder and President, Kaltura
    What are some of the leading trends emerging from the educational technology space? Michal Tsur takes you on a quick tour of big trends you should be aware of. Then, get a glimpse of Kaltura’s own roadmap for lecture capture and more.

 

 

Regarding the above items, some thoughts from DSC:
Kaltura did a nice job of placing the focus on a discussion about the future of the classroom as well as on some trends to be aware of, and not necessarily on their own company (this was especially the case in regards to the panel discussion). They did mention some things about their newest effort, Kaltura Lecture Capture, but this was kept to a very reasonable amount.

 

 

The first state to offer free community college to nearly every adult – from npr.org by Emily Siner

Excerpt:

The opportunity to go to college for free is more available than ever before. States and cities, in the last year especially, have funded programs for students to go to two-year, and in some cases, four-year, schools.

Tennessee has taken the idea one step further. Community college is already free for graduating high school students. Now Tennessee is first state in the country to offer community college — free of charge — to almost any adult.

Republican Gov. Bill Haslam has long preached the importance of getting adults back to school. He says it’s the only way that more than half of Tennesseans will get a college degree or certificate.

And the program is simple: If you don’t have a degree, and you want one, your tuition is free.

 

From DSC:
I’m listing universities and colleges as some of the selected keywords/categories here as well, as such institutions will certainly be significantly impacted if this becomes a trend.

Increasingly, people need to reinvent themselves in order to remain marketable and employed — and to do so as quickly and cost-effectively as possible. That’s what I want to be involved in/with. But the direction that I would like to personally pursue is the development of a next generation learning platform/paradigm/system that helps people reinvent themselves, quickly and cost-effectively.* A system that offers constant, up-to-date, curated micro-learning streams of content on a lifelong basis. Team-based efforts will leverage this platform within K-12, higher ed, as well as in corporate learning & development space. Such a system will be accessed on the road, at home, in the office, in group study spaces/learning hubs, as well as in the classrooms across the land.

 

*If you or someone you know is working on a state-of-the-art, next generation learning platform, please email me at danielchristian55@gmail.com and let me know. I would greatly appreciate being involved in the development of this kind of learning platform — working on what the various pieces/tools should be and how the various features should work and interoperate. I can plug into other areas as well.

 

 

 

 

 

 

The Higher Education Technology Paradox — from edtechmagazine.com by Hank Lucas
The academic rewards system will continue to stymie technology adoption unless higher ed administrators promote organizational change.

Excerpts:

The number one paradox in higher education is that technology is both transforming and disrupting universities around the world. Institutions that adapt to the technology and become content producers will survive and flourish; those confined to being content consumers will struggle to stay in business.

What does it take for a university to develop the kind of materials described above? Obviously, it requires money, but more than money it needs a motivated and committed faculty. The reward system in most institutions and the inherent conservatism of faculty members create a huge barrier to adopting new technologies for education. (Many faculty members are in denial that the technology can improve student learning and that it will be widely implemented.)

How does the reward system impact technology adoption?

  • Assistant professors at research universities are rewarded for publishing scholarly articles and books, which they must do to be granted tenure. They cannot risk the time needed to master the new technologies.
  • Tenured faculty can largely do what they want, and by the time they have received tenure have fallen into a rhythm of research and teaching; once tenured they are expected to undertake more service to the institution. Where does the time come from to adopt a new approach to the classroom?
  • Non-tenure track instructors are employed because they are good, or at least adequate, teachers. Adopting new technology in the classroom is risky and could result in lower student evaluations, which in turn could affect their employment status.

 


From DSC:
This is one of the reasons why I believe that a new organization will arise in the future that uses a solid, team-based approach from day 1. They will have teams of experts from a variety of fields/disciplines — and they will have the types of incentive systems that one would expect to see in startup companies. They will value innovation and will see to it that ideas can be grown and supported.

Anybody come to mind? How about Amazon.com? 

Also, faculty members — like all of us — have a limited amount of time and energy. The current workplace has loaded up faculty members’ job plates — they don’t have much time to experiment with new technologies. Also — again, like all of us — they have a variety of skills and interests. Many times, those skills and interest don’t involve working with technology. 

Look for more team-based approaches to dominate the future of higher education.


 

Yes There’s ‘Disruption’ in College Market, But the Bigger Trend Is Growth of ‘Enabler’ Companies — from edsurge.com by Sean Gallagher

Excerpt (emphasis DSC):

These developments point toward new hybrid models of colleges and universities that operate their core academic activities in symbiosis with their enabling partners. This is not yesterday’s world of seat licenses and advertising-based revenue models—but rather, a marketplace that is increasingly driven by joint ventures, revenue sharing, and shared risk—in a world where competitive advantage increasingly comes from algorithms. If the first generation of edtech businesses was built on selling products to individual professors and CIOs, the next generation focuses on services and increasingly integrates at the level of presidents, trustees, and deans embracing more symbiotic partnerships.

Perhaps one of the most intriguing frontiers is the blurring boundaries between higher education and the workforce, as institutions seek to better deliver on career outcomes for students – but will need to rely on private industry for competency-oriented software, project-based learning platforms, credentialing technology, and deeper integration between job skills and curriculum.

 

 

Meanwhile, a bigger shift is underway in how higher education operates in a world that is increasingly digitized. College and university leaders are increasingly willing to work with technology and services partners and various “enabler” firms that are much more integrated into their operations—not only at the margins of their value chain, but at the core. As much as there are exciting businesses to be created by challenging the dominance of colleges and universities, there is also significant value for students, institutions, entrepreneurs, and investors in the building of technologies and firms that augment, enable, and evolve the provision of higher education in the 21st century.

 

 

 

 

 

From DSC:
Below is a great quote from David Koetje, Professor of Biology at Calvin College:

I think teaching and learning are a bit like dancing: We can say that one has to lead and the other has to follow. But in reality, each has to constantly pay close attention to the other. For the dance to be beautiful, both have to practice together diligently. If one dancer tries to do it all, then there’s no dance. It takes two to tango.

 

Online Learning—from Innovation to Adoption: Introducing the CHLOE Survey   — from eduventures.com by Richard Garrett & Ron Legon

Excerpt:

It’s now more than 20 years since online learning came on the scene. At the outset, many skeptics questioned its quality and reliability. Online learning faced widespread resistance among faculty conditioned by centuries-old, classroom-based education and lacking in computer skills. There were substantial start-up costs, technical deficiencies, and regulatory uncertainty to overcome.

With all these obstacles, many doubted whether online learning would gain a permanent foothold in U.S. higher education. The former Babson Survey Research Group/Sloan-C survey of chief academic officers focused on the fundamental issues of counting online students and attitudes for or against its adoption.

Today, the number of online students is no longer a mystery, and there is wide acceptance of the delivery mode among administrators and faculty. This innovation, in the means of delivering higher education, is here to stay. It is no longer experimental, but a fixture in mainstream institutions, accounting for a large and still growing proportion of total postsecondary enrollment.

Online learning has changed higher education, but higher education has also shaped online learning. There is no doubt that online learning is here to stay, but what is far less clear is the balance between innovation and consolidation, transformation and integration within institutions and across the field as a whole going forward. The planned series of annual CHLOE Surveys will provide much-needed insight.

 

 

 

Signs of a Ceiling in Online Ed Market — from insidehighered.com by Carl Straumsheim
Report on online education landscape suggests potentially leaner times ahead for colleges hoping to profit in the market. Community colleges are already seeing it.

Excerpt:

Is the community college sector the canary in the coal mine for the online education market?

A new survey of online education administrators at 104 colleges and universities released today shows — as other studies have suggested — that public and private four-year institutions saw healthy enrollment growth in their fully online programs in spring 2016 compared to the year before, and that they are showing few signs of slowing their investments in the space.

The situation is not the same at two-year colleges. Online programs at all institutions grew on average by 9 percent year over year, but at community colleges, growth typically registered 1 to 2 percent. And while only a handful of the public or private four-year institutions surveyed said their online enrollments shrank from 2015 to 2016, findings at community colleges were mixed: 33 percent saw growth, 27 percent decline and 40 percent stability.

 

 

 

From DSC:
It appears that the concept of “windows of opportunity” is also true with online learning; and the key thing for all community colleges, colleges and universities to reflect upon is that these windows don’t stay open forever. 

But another thing is that the world is going increasingly digital/virtual — especially in regards to the increasingly common usage of automation, robotics, and artificial intelligence. Our forms of Human Computer Interaction (HCI) continue to morph (AR, VR, Alexa and other personal assistants, etc.)

So some questions come to my mind:

  1. If one’s institution doesn’t offer a healthy assortment of online/virtually-based courses in the future, how might that situation impact the public’s perception of that particular institution? How might that situation impact recruitment and retention?
    .
  2. What’s going to happen when online-based learning experiences provide far more personalization, customization, and efficiency than our face-to-face courses can provide? Ask any faculty member speaking to 40-250+ students if they truly know the learning preferences, academic goals, and career goals of any given student — and I’ll bet you they have no idea. There’s simply not enough time to get to that level of information in many cases, and this situation is only getting tougher to do so. Don’t get me wrong. Many people will always prefer to learn in a physical environment, surrounded by other learners. But if the innovations continue to take place in the online learning-based environments, then Clayton Christensen’s theories of disruption could prove to be spot on — especially if the most innovative institutions of the future will be able to offer degrees at significantly reduced prices.

 

 

 

New graduates: These are the unspoken rules of the workplace no one tells you — from fastcompany.com by Anisa Purbasari Horton
Entering the workforce for the first time can be a shock to the system. Here’s what you need to know.

Excerpt:

Graduation is an exciting (and scary) time; you’re leaving a world where you know all the rules and entering into a world where what’s expected of you often isn’t so clear cut. The rules that truly matter in the workplace are often not written anywhere–they’re simply things that those who have been in it for a while consider to be obvious.

Many learn these unspoken rules through trial and error, and some do it by observing others’ mistakes. But if you’re a recent graduate, there’s no reason why you can’t get a head start on day one of your entry-level job.

 

 
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