workplace

“‘The Beginning of a Wave’: A.I. Tiptoes Into the Workplace” [ Lohr] + 3 other items re: AI

On 08/14/2018, in 21st century, A/V -- audio/visual, algorithms, Amazon, Artificial Intelligence / Machine Learning / Deep Learning, bots, business, career development, change, ethics, health, human-computer interaction (HCI), Natural Language Processing (NLP), productivity / tips and tricks, the downsides of technology, voice recognition / voice enabled interfaces, workplace, by Daniel Christian

‘The Beginning of a Wave’: A.I. Tiptoes Into the Workplace — from nytimes.com by Steve Lohr

Excerpt:

There is no shortage of predictions about how artificial intelligence is going to reshape where, how and if people work in the future.

But the grand work-changing projects of A.I., like self-driving cars and humanoid robots, are not yet commercial products. A more humble version of the technology, instead, is making its presence felt in a less glamorous place: the back office.

New software is automating mundane office tasks in operations like accounting, billing, payments and customer service. The programs can scan documents, enter numbers into spreadsheets, check the accuracy of customer records and make payments with a few automated computer keystrokes.

The technology is still in its infancy, but it will get better, learning as it goes. So far, often in pilot projects focused on menial tasks, artificial intelligence is freeing workers from drudgery far more often than it is eliminating jobs.

AI for Virtual Medical Assistants – 4 Current Applications — from techemergence.com by Kumba Sennaar

Excerpt:

In an effort to reduce the administrative burden of medical transcription and clinical documentation, researchers are developing AI-driven virtual assistants for the healthcare industry.

This article will set out to determine the answers to the following questions:

What types of AI applications are emerging to improve management of administrative tasks, such as logging medical information and appointment notes, in the medical environment?
How is the healthcare market implementing these AI applications?

Amazon’s Facial Recognition Wrongly Identifies 28 Lawmakers, A.C.L.U. Says — from nytimes.com by Natasha Singer

Excerpt:

In the test, the Amazon technology incorrectly matched 28 members of Congress with people who had been arrested, amounting to a 5 percent error rate among legislators.

The test disproportionally misidentified African-American and Latino members of Congress as the people in mug shots.

“This test confirms that facial recognition is flawed, biased and dangerous,” said Jacob Snow, a technology and civil liberties lawyer with the A.C.L.U. of Northern California.

On Thursday afternoon, three of the misidentified legislators — Senator Edward J. Markey of Massachusetts, Representative Luis V. Gutiérrez of Illinois and Representative Mark DeSaulnier of California, all Democrats — followed up with a letter to Jeff Bezos, the chief executive of Amazon, saying there are “serious questions regarding whether Amazon should be selling its technology to law enforcement at this time.”

Back from January:

10 Charts That Will Change Your Perspective On Artificial Intelligence’s Growth — from forbes.com by Louis Columbus

How professionals learn for work — from jarche.com by Harold Jarche

Excerpt:

On the image below the methods are colour-coded to Experience (70%), Exposure (20%), and Education (10%). The size of text indicates the importance as ranked by the survey respondents. Note that some of these methods cross boundaries, such as team knowledge sharing & conferences.

Also see:

Skills development: it’s time to revamp learning culture — from personneltoday.com by Jean-Marc Tassetto

Training strategies should consider the reality of how people learn; content should always be available remotely – increasingly via mobile – and at the learner’s convenience in bite-sized chunks, making use of video, gamification and collaboration.

Why higher ed should do more with blockchain tech — from by Dian Schaffhauser
Oral Roberts University recently held a conference to persuade higher education institutions that it’s time to get on board the blockchain train. Its recommendations: Learn about the technology’s potential, test it out and collaborate.

Excerpt:

As CIO Michael Mathews, the event’s organizer, explained, blockchain will be as important to transforming education as the internet was. He said he believes those colleges and universities that jump on the secure public ledger concept early enough and begin testing it out will be the ones who could see the biggest benefits.

Mathews believes blockchain will have the “biggest payback” within an organization’s processes where trust is essential as part of a “value chain”: student application processing, transcript evaluations, articulation agreements. Blockchain “templates” that run in the cloud could replace “entire cumbersome processes”…

From DSC:
It could easily be that blockchain-based technologies and processes feed into cloud/web-based learner profiles in the future. That’s one aspect of the next generation learning platform that I’m pulse checking — I call it Learning from the Living [Class] Room.

Blockchain could be involved with cloud/web-based learner profiles in the future

Blockchain -- something to keep on our radars in higher education

Also, from a while back…

Oracle to Launch Blockchain Products This Month — from investopedia.com by Shobhit Seth

Excerpt:

Tech corporations are seeing big opportunities in the blockchain space, and are now in a closely contested race to seize them sooner rather than later.

Oracle Corp. has announced that it will unveil its blockchain software later this month, reports Bloomberg. Oracle will launch its platform-as-a-service blockchain product later this month, which will be followed by launch of the decentralized ledger-based applications next month.

The Redwood City, California-based software giant is already having clients on board for its blockchain offerings. Santiago-based Banco de Chile is one of the early clients that Oracle is working with to record inter-bank transactions on a hyperledger. The world’s second-largest software company is also working with the government of Nigeria, which is aiming to document customs and import duties on a blockchain. Oracle is also hopeful of offering solutions to a large number of pharmaceutical companies to efficiently track and locate batches of drugs to help them reduce the number of recalls. Thomas Kurian, president of product development, said that Oracle’s products will be compatible with other platforms.

50 Twitter accounts lawyers should follow — from postali.com

Excerpt:

Running a successful law practice is about much more than being an excellent attorney. A law firm is a business, and those who stay informed on trends in legal marketing, business development and technology are primed to run their practice more efficiently.

Law firms are a competitive business. In order to stay successful, you need to stay informed. The industry trends can often move at lightning speed, and you want to be ahead of them.

Twitter is a great place for busy attorneys to stay informed. Many thought leaders in the legal industry are eager and willing to share their knowledge in digestible, 280-character tweets that lawyers on-the-go can follow.

We’ve rounded up some of the best Twitter accounts for lawyers (in no particular order.) To save you even more time, we’ve also added all of these account to a Twitter List that you can follow with one click. (You can use some of the time you’ll save to follow Postali on Twitter as well.)

Click here to view the Twitter List of Legal Influencers.

From DSC:
I find Twitter to be an excellent source of learning, and it is one of the key parts of my own learning ecosystem. I’m not the only one. Check out these areas of Jane Hart’s annual top tools for learning.

Also see/relevant:

Prudenti: Law schools facing new demands for innovative education— from libn.com
Excerpt:
Law schools have always taught the law and the practice thereof, but in the 21st century that is not nearly enough to provide students with the tools to succeed. Clients, particularly business clients, are not only looking for an “attorney” in the customary sense, but a strategic partner equipped to deal with everything from project management to metrics to process enhancement. Those demands present law schools with both an opportunity for and expectation of innovation in legal education.

What is a learning ecosystem? And how does it support corporate strategy? [Eudy]

On 07/24/2018, in 21st century, 24x7x365 access, active learning, adjunct faculty, blended learning, business, career development, change, Christian education, colleges, communities of practice, community colleges, competency-based learning/education, Content aggregration, content development, content repositories, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital learning, distance education, education, education technology, elearning, face-to-face, faculty, flipping -- inverted learning, heutagogy, higher education, homeschooling/homeschoolers, hybrid learning, ideas, instructional design, K-12 related, Law Schools, learning, learning ecosystem, learning from the living [class] room, learning hubs, learning spaces, library / librarians, Lifelong learning, Microlearning, MOOCs -- Massive Open Online Courses, network based learning, online learning, personalized/customized learning, platforms, play, PLNs, professional development, project-based learning, relationships, RSS, simulations, smart classrooms, social learning / networks, social media, staying relevant, streams of content, student-related, surviving, teachers, teaching & learning, technology (general), tools, training / L&D, Universal Design for Learning (UDL), universities, virtual tutoring, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, workplace, youth, by Daniel Christian

What is a learning ecosystem? And how does it support corporate strategy? — from ej4.com by Ryan Eudy

Excerpt:

A learning ecosystem is a system of people, content, technology, culture, and strategy, existing both within and outside of an organization, all of which has an impact on both the formal and informal learning that goes on in that organization.

The word “ecosystem” is worth paying attention to here. It’s not just there to make the term sound fancy or scientific. A learning ecosystem is the L&D equivalent of an ecosystem out in the wild. Just as a living ecosystem has many interacting species, environments, and the complex relationships among them, a learning ecosystem has many people and pieces of content, in different roles and learning contexts, and complex relationships.

Just like a living ecosystem, a learning ecosystem can be healthy or sick, nurtured or threatened, self-sustaining or endangered. Achieving your development goals, then, requires an organization to be aware of its own ecosystem, including its parts and the internal and external forces that shape them.

From DSC:
Yes, to me, the concept/idea of a learning ecosystem IS important. Very important. So much so, I named this blog after it.

Each of us as individuals have a learning ecosystem, whether we officially recognize it or not. So do the organizations that we work for. And, like an ecosystem out in nature, a learning ecosystem is constantly morphing, constantly changing.

We each have people in our lives that help us learn and grow, and the people that were in our learning ecosystems 10 years ago may or may not still be in our current learning ecosystems. Many of us use technologies and tools to help us learn and grow. Then there are the spaces where we learn — both physical and virtual spaces. Then there are the processes and procedures we follow, formally and/or informally. Any content that helps us learn and grow is a part of that ecosystem. Where we get that content can change, but obtaining up-to-date content is a part of our learning ecosystems. I really appreciate streams of content in this regard — and tapping into blogs/websites, especially via RSS feeds and Feedly (an RSS aggregator that took off when Google Reader left the scene).

The article brings up a good point when it states that a learning ecosystem can be “healthy or sick, nurtured or threatened, self-sustaining or endangered.” That’s why I urge folks to be intentional about maintaining and, better yet, consistently enhancing their learning ecosystems. In this day and age where lifelong learning is now a requirement to remain in the workforce, each of us needs to be intentional in this regard.

Augmented and virtual reality mean business: Everything you need to know — from zdnet by Greg Nichols
An executive guide to the technology and market drivers behind the hype in AR, VR, and MR.

Excerpt:

Overhyped by some, drastically underestimated by others, few emerging technologies have generated the digital ink like virtual reality (VR), augmented reality (AR), and mixed reality (MR). Still lumbering through the novelty phase and roller coaster-like hype cycles, the technologies are only just beginning to show signs of real world usefulness with a new generation of hardware and software applications aimed at the enterprise and at end users like you. On the line is what could grow to be a $108 billion AR/VR industry as soon as 2021. Here’s what you need to know.

The reason is that VR environments by nature demand a user’s full attention, which make the technology poorly suited to real-life social interaction outside a digital world. AR, on the other hand, has the potential to act as an on-call co-pilot to everyday life, seamlessly integrating into daily real-world interactions. This will become increasingly true with the development of the AR Cloud.

The AR Cloud
Described by some as the world’s digital twin, the AR Cloud is essentially a digital copy of the real world that can be accessed by any user at any time.

For example, it won’t be long before whatever device I have on me at a given time (a smartphone or wearable, for example) will be equipped to tell me all I need to know about a building just by training a camera at it (GPS is operating as a poor-man’s AR Cloud at the moment).

What the internet is for textual information, the AR Cloud will be for the visible world. Whether it will be open source or controlled by a company like Google is a hotly contested issue.

Augmented reality will have a bigger impact on the market and our daily lives than virtual reality — and by a long shot. That’s the consensus of just about every informed commentator on the subject.

Mixed reality will transform learning (and Magic Leap joins act one) — from edsurge.com by Maya Georgieva

Excerpt:

Despite all the hype in recent years about the potential for virtual reality in education, an emerging technology known as mixed reality has far greater promise in and beyond the classroom.

Unlike experiences in virtual reality, mixed reality interacts with the real world that surrounds us. Digital objects become part of the real world. They’re not just digital overlays, but interact with us and the surrounding environment.

If all that sounds like science fiction, a much-hyped device promises some of those features later this year. The device is by a company called Magic Leap, and it uses a pair of goggles to project what the company calls a “lightfield” in front of the user’s face to make it look like digital elements are part of the real world. The expectation is that Magic Leap will bring digital objects in a much more vivid, dynamic and fluid way compared to other mixed-reality devices such as Microsoft’s Hololens.

Now think about all the other things you wished you had learned this way and imagine a dynamic digital display that transforms your environment and even your living room or classroom into an immersive learning lab. It is learning within a highly dynamic and visual context infused with spatial audio cues reacting to your gaze, gestures, gait, voice and even your heartbeat, all referenced with your geo-location in the world. Unlike what happens with VR, where our brain is tricked into believing the world and the objects in it are real, MR recognizes and builds a map of your actual environment.

Also see:

virtualiteach.com
Exploring The Potential for the Vive Focus in Education

Digital Twins Doing Real World Work — from stambol.com

Excerpt:

On the big screen it’s become commonplace to see a 3D rendering or holographic projection of an industrial floor plan or a mechanical schematic. Casual viewers might take for granted that the technology is science fiction and many years away from reality. But today we’re going to outline where these sophisticated virtual replicas – Digital Twins – are found in the real world, here and now. Essentially, we’re talking about a responsive simulated duplicate of a physical object or system. When we first wrote about Digital Twin technology, we mainly covered industrial applications and urban infrastructure like transit and sewers. However, the full scope of their presence is much broader, so now we’re going to break it up into categories.

Digital twin — from Wikipedia

Digital twin refers to a digital replica of physical assets (physical twin), processes and systems that can be used for various purposes.[1] The digital representation provides both the elements and the dynamics of how an Internet of Things device operates and lives throughout its life cycle.[2]

Digital twins integrate artificial intelligence, machine learning and software analytics with data to create living digital simulation models that update and change as their physical counterparts change. A digital twin continuously learns and updates itself from multiple sources to represent its near real-time status, working condition or position. This learning system, learns from itself, using sensor data that conveys various aspects of its operating condition; from human experts, such as engineers with deep and relevant industry domain knowledge; from other similar machines; from other similar fleets of machines; and from the larger systems and environment in which it may be a part of. A digital twin also integrates historical data from past machine usage to factor into its digital model.

In various industrial sectors, twins are being used to optimize the operation and maintenance of physical assets, systems and manufacturing processes.[3] They are a formative technology for the Industrial Internet of Things, where physical objects can live and interact with other machines and people virtually.[4]

Disney to debut its first VR short next month — from techcrunch.com by Sarah Wells

Excerpt:

Walt Disney Animation Studio is set to debut its first VR short film, Cycles, this August in Vancouver, the Association for Computing Machinery announced today. The plan is for it to be a headliner at the ACM’s computer graphics conference (SIGGRAPH), joining other forms of VR, AR and MR entertainment in the conference’s designated Immersive Pavilion.

This film is a first for both Disney and its director, Jeff Gipson, who joined the animation team in 2013 to work as a lighting artist on films like Frozen, Zootopia and Moana. The objective of this film, Gipson said in the statement released by ACM, is to inspire a deep emotional connection with the story.

“We hope more and more people begin to see the emotional weight of VR films, and with Cycles in particular, we hope they will feel the emotions we aimed to convey with our story,” said Gipson.

Experts say we’re approaching a third wave of higher-ed reform — from ecampusnews.com by laura Ascione

Excerpt:

As the global economy changes and demands more highly-skilled workers, some experts are tracking what they call a third wave of postsecondary education reform focused on making sure graduates have career-long alignment between their education and the job market.

The new report from Jobs for the Future (JFF) and Pearson notes that a career path won’t have a single-job trajectory, but instead will require a lifetime of learning. Higher education will have to experience significant reform to create graduates equipped for such a workforce, the report’s authors claim.

To think about the future of work, first imagine a highway.

Take Route 66 in the US, connecting Chicago to Los Angeles. Or, in the UK, the 410 miles of the A1 from London to Edinburgh. There are defined endpoints, directional signs, entrances, and exits. Millions reach their destinations via these roads. Route 66 and the A1 were fit for purpose.

Traditional routes to employment have functioned much like these roads. Conventional credentials, university degrees, and vocational training have offered defined entrances and exits for individuals looking for jobs that lead to careers. But the world of work is changing fast. The future of work will require a more flexible, dynamic, and equitable system of preparation. A map of this system may look less like a highway and more like the iconic web of circles and intersections of the London Underground.

…

This report, Demand-Driven Education, concludes that we are on the cusp of a new wave of postsecondary education reform. The first wave focused on access — getting more people to enter higher education. The second wave focused on improving academic success — getting more students to earn certificates and degrees. These waves served as the traditional highways to employment.

Now marks the transition to a third wave — which we call “demand driven education” — where programs focus more strongly than ever on ensuring graduates are job-ready and have access to rewarding careers over the course of their lifetimes. Demand-driven education adapts to the needs of the learner and the employer. It responds to signals from society to ensure alignment between desired qualifications and available training.

This wave represents the convergence of the worlds of education and work, creating new intersections, pathways, and possibilities for advancement. Much like the London Underground connecting its 32 boroughs via line, train, and bus, this new wave enables learners to take multiple routes throughout their lives to multiple destinations.

U.S. L&D Report – Benchmark Your Workplace Learning — from findcourses.com, via Alexander Caplan

Topics covered include:

L&D Benchmarking Survey: 2018
Virtual Reality: A New Reality for L&D
How to Promote a Learning Culture in Your Organization
How to Calculate Meaningful ROI for Workplace Learning

Also see:

LinkedIn’s 2018 Workplace Learning Report

State of AI — from stateof.ai

Excerpt:

In this report, we set out to capture a snapshot of the exponential progress in AI with a focus on developments in the past 12 months. Consider this report as a compilation of the most interesting things we’ve seen that seeks to trigger informed conversation about the state of AI and its implication for the future.

We consider the following key dimensions in our report:

Research: Technology breakthroughs and their capabilities.
Talent: Supply, demand and concentration of talent working in the field.
Industry: Large platforms, financings and areas of application for AI-driven innovation today and tomorrow.
Politics: Public opinion of AI, economic implications and the emerging geopolitics of AI.

There’s nothing artificial about how AI is changing the workplace — from forbes.com by Eric Yuan

Excerpt:

As I write this, AI has already begun to make video meetings even better. You no longer have to spend time entering codes or clicking buttons to launch a meeting. Instead, with voice-based AI, video conference users can start, join or end a meeting by simply speaking a command (think about how you interact with Alexa).

Voice-to-text transcription, another artificial intelligence feature offered by Otter Voice Meeting Notes (from AISense, a Zoom partner), Voicefox and others, can take notes during video meetings, leaving you and your team free to concentrate on what’s being said or shown. AI-based voice-to-text transcription can identify each speaker in the meeting and save you time by letting you skim the transcript, search and analyze it for certain meeting segments or words, then jump to those mentions in the script. Over 65% of respondents from the Zoom survey said they think AI will save them at least one hour a week of busy work, with many claiming it will save them one to five hours a week.

AI can now ‘listen’ to machines to tell if they’re breaking down — from by Rebecca Campbell

Excerpt:

Sound is everywhere, even when you can’t hear it.

It is this noiseless sound, though, that says a lot about how machines function.

Helsinki-based Noiseless Acoustics and Amsterdam-based OneWatt are relying on artificial intelligence (AI) to better understand the sound patterns of troubled machines. Through AI they are enabling faster and easier problem detection.

Making sound visible even when it can’t be heard. With the aid of non-invasive sensors, machine learning algorithms, and predictive maintenance solutions, failing components can be recognized at an early stage before they become a major issue.

Chinese university uses facial recognition for campus entry — from cr80news.com by Andrew Hudson

Excerpt:

A number of higher education institutions in China have deployed biometric solutions for access and payments in recent months, and adding to the list is Peking University. The university has now installed facial recognition readers at perimeter access gates to control access to its Beijing campus.

As reported by the South China Morning Post, anyone attempting to enter through the southwestern gate of the university will no longer have to provide a student ID card. Starting this month, students will present their faces to a camera as part of a trial run of the system ahead of full-scale deployment.

From DSC:
I’m not sure I like this one at all — and the direction that this is going in.

Will We Use Big Data to Solve Big Problems? Why Emerging Technology is at a Crossroads — from blog.hubspot.com by Justin Lee

Excerpt:

How can we get smarter about machine learning?
As I said earlier, we’ve reached an important crossroads. Will we use new technologies to improve life for everyone, or to fuel the agendas of powerful people and organizations?

I certainly hope it’s the former. Few of us will run for president or lead a social media empire, but we can all help to move the needle.

Consume information with a critical eye.
Most people won’t stop using Facebook, Google, or social media platforms, so proceed with a healthy dose of skepticism. Remember that the internet can never be objective. Ask questions and come to your own conclusions.

Get your headlines from professional journalists.
Seek credible outlets for news about local, national and world events. I rely on the New York Times and the Wall Street Journal. You can pick your own sources, but don’t trust that the “article” your Aunt Marge just posted on Facebook is legit.

20 ways to prepare yourself for modern workplace learning — from modernworkplacelearning.com by Jane Hart

Excerpt:

Learning Ecosystems

“‘The Beginning of a Wave’: A.I. Tiptoes Into the Workplace” [ Lohr] + 3 other items re: AI

Why higher ed should do more with blockchain tech [Schaffhauser]

“AR & VR mean business: Everything you need to know” [Nichols] + “MR will transform learning” [Georgieva] + 4 other items re: XR

Experts say we’re approaching a third wave of higher-ed reform [Ascione]

U.S. L&D Report – Benchmark Your Workplace Learning

The State of Artificial Intelligence (AI) + 4 other items re: AI

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