workplace

Google unveils job training initiative with $1 billion pledge [Wakabayashi]

On 10/21/2017, in business, career development, corporate / business world, education, Google, pace of change, professional development, society, staying relevant, training / L&D, workplace, by Daniel Christian

Google unveils job training initiative with $1 billion pledge — from nytimes.com by Daisuke Wakabayashi

Excerpt:

SAN FRANCISCO — Google unveiled an initiative on Thursday to help train Americans for jobs in technology and committed to donating $1 billion over the next five years to nonprofits in education and professional training.

The new program, Grow With Google, will create an online destination for job seekers to get training and professional certificates and for businesses to improve their web services. The company’s goal, executives said, is to allow anyone with an internet connection to become proficient with technology and prepare for a job in areas like information technology support and app development.

Google detailed its job training program as Silicon Valley faces increasing criticism over what some say is an unchecked influence over business and society. Google is also among a number of companies facing scrutiny over the role their internet services played in Russian interference in the 2016 presidential election.

Sundar Pichai, Google’s chief executive, unveiled the initiative during a speech on Thursday in the company’s Pittsburgh office, far from the search giant’s Silicon Valley headquarters. He noted the city’s transformation from an industrial manufacturing center for steel to a hub of robotics and artificial intelligence engineering.

“We understand there’s uncertainty and even concern about the pace of technological change, but we know that technology will be an engine of America’s growth for years to come,” Mr. Pichai said. “The nature of work is fundamentally changing, and that is shifting the link between education, training and opportunity.”

Freelancers predicted to become the U.S. workforce majority within a decade, with nearly 50% of millennial workers already freelancing, annual “Freelancing in America” study finds — from globenewswire.com, by Upwork and Freelancers Union
Freelance workforce growth is accelerating and has outpaced overall U.S. workforce growth by 3x since 2014
Work is changing rapidly, FIA finds, due to the impacts of automation, and freelancers are better equipped for the future due to more frequent reskilling

Excerpt:

NEW YORK and MOUNTAIN VIEW, Calif., Oct. 17, 2017 (GLOBE NEWSWIRE) — Upwork and Freelancers Union today released the results of “Freelancing in America : 2017” (FIA), the most comprehensive measure of the U.S. independent workforce. The fourth annual study estimates that 57.3 million Americans are freelancing (36 percent of the U.S. workforce) and contribute approximately $1.4 trillion annually to the economy, an increase of almost 30% since last year. Full study results are available here.

Most notable findings reveal:

Freelancers are better prepared for the future – As work changes, 54 percent of the U.S. workforce said they’re not very confident that work they do will exist in 20 years. Reskilling is therefore critical. 55 percent of freelancers participated in skill-related education in the last six months versus only 30 percent of non-freelancers.
The majority of the U.S. workforce will soon freelance – At its current growth rate, we will reach this milestone by 2027.
People are increasingly freelancing by choice – Asked whether they started freelancing more by choice or necessity, 63 percent of freelancers said by choice — up 10 points (from 53 percent) since 2014.
Stability is being redefined – Freelancers increasingly think that having a diversified portfolio of clients is more secure than one employer (63 percent agree, up 10 points since 2016) and have an average of 4.5 clients per month.
While finances are a challenge for all, freelancers experience a unique concern — income predictability. The study found that, with the ebbs and flows of freelancing, full-time freelancers dip into savings more often (63 percent at least once per month versus 20 percent of full-time non-freelancers).

Also see the study at:

From DSC:
Seriously folks, what does this mean for our curriculum?

For colleges, community colleges, & universities: The new, exponential pace of change. [Christian]

On 10/18/2017, in 21st century, adult learning, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, bots, career development, change, changing business models, Christian education, cognitive computing, colleges, community colleges, dangers of the status quo, Daniel S. Christian, education reform, experimentation, higher education, ideas, innovation, internet, learning, Lifelong learning, Mobile technologies, organizational change, pace of change, reinvent, robotics, society, staying relevant, strategy, surviving, technology (general), training / L&D, trends, United States, universities, vision, wearables, workplace, by Daniel Christian

From DSC:
Some of the largest waves of change that are hitting the beaches of numerous societies throughout the globe are coming from technological changes such as:

Artificial intelligence (which includes things like machine learning, deep learning, natural language processing, personal assistants, bots, algorithms, and the like)
Big data and analytics
Robotics
The digital transformation of businesses
New forms of human computer interaction such as virtual reality, augmented reality and mixed reality
Mobile computing
Cloud computing
The Internet of Things
Wearables
…and more

But in all of these developments, what is common amongst them is that the pace of change has changed. It’s much faster now. In fact, we are no longer on a linear path of slow, steady, incremental changes. We are now on an exponential trajectory – or pace – of change.

This new pace of change is starting to have profound implications for societies, individuals, institutions of higher education, and workforces throughout the globe. Some of these ramifications include:

Profound modifications to the existing workforce; in some cases, staff reductions
New fields, new positions
New skillsets that require highly-educated individuals as well as a massive amount of additional training for existing employees
New methods of learning and the requirement for lifelong, constant learning from here on out
The need to become more responsive and nimble
The need to pulse-check a variety of landscapes to ascertain the best potential strategies to pursue (in light of the potential upcoming scenarios)

Yet the changes aren’t just arising from technological changes. For institutions of higher education, there have been other areas of change that bring with them significant impact, such as:

Decreases in state funding
The increasing costs of healthcare and benefits for faculty, staff, and administrators
Headwinds from demographic-related declines (depending upon one’s geographic location)
Aging facilities and infrastructures
…and more.

Navigating these rough waters is not easy. But the key questions now are:

Is your institution poised to ride the waves of change or is it about to get crushed by these same waves?

Is someone at your organization looking out for these oncoming waves?
That is, is someone pulse-checking a variety of landscapes to ascertain the trends that are developing, trends that could significantly impact your institution and/or your students?

What are some of the ways that your organization could respond to these waves of change to positively impact the following parties?
- Your organization
  What new programs could be offered at your institution? How is the level of responsiveness at your institution to these changes?
- Your students
  Many jobs that your students will have in their futures haven’t even been invented yet. How can you best develop them to be ready for the new, exponential pace of change? How are you helping your graduates who (increasingly) need to come back to your institution and reinvent themselves – quickly, conveniently, and cost-effectively?
- Your employees
  Given all of this change, the professional growth of your own faculty members, staff, and members of your administration is extremely important. How are you looking after their growth?

Would you use the word “innovative” to describe the culture of your organization? That is, is your institution willing to experiment and take some calculated risks? To take no action or risks in the current environment is likely the biggest risk of all.

Virtual Reality: A Great Fit for Employee Onboarding — from trainingindustry.com by Andrew Woodberry

Excerpts:

For jobs that are particularly dangerous or high-stress, introducing employees to the environment through virtual reality is a smart approach. In recent years, companies have created realistic VR applications that they have used to train people from surgeons to firefighters. Virtual reality gives new employees as close an approximation to their new workplace as they can have without actually needing to be physically present. The exposure to the simulated high-stress environment should, theoretically, make the VR users more comfortable when they actually face the real-world equivalent.

Tips for Adding VR to Onboarding

Start with shorter VR onboarding videos.
Add interactivity to generate a more memorable training experience.
Measure the effectiveness of VR onboarding.

From DSC:
I appreciated that the article included the following sentence: “For industries without a lot of change, the VR training modules can be used for numerous years.” This hints at the need to start small and be sure that your content won’t be changing all the time. If it does, VR may not be a good fit. It’s at least something to consider — along with the costs of the hardware to review/experience the training-related content (which are changing all of the time these days…and will likely continue to change for a while yet).

CIO Roles in Flux [Bolkan]

On 10/06/2017, in change, corporate / business world, human-computer interaction (HCI), innovation, intelligent systems, IT in HE, leadership, trends, workplace, by Daniel Christian

CIO Roles in Flux — from campustechnology.com by Joshua Bolkan

Excerpt:

Nearly all, 95 percent, of chief information officers expect their positions to be changed or remixed owing to digitalization, according to a new report from technology market research firm Gartner. The two largest changes, according to respondents, will be to become change leaders and to assume increased and broader responsibilities.

“The CIO’s role must grow and develop as digital business spreads, and disruptive technologies, including intelligent machines and advanced analytics, reach the masses,” said Andy Rowsell-Jones, vice president and distinguished analyst at Gartner, in a prepared statement. “While delivery is still a part of the job, much greater emphasis is being placed on attaining a far broader set of business objectives.”

A majority of respondents said that technology trends, particularly cybersecurity and artificial intelligence, will significantly change how they do their jobs in the near term.

Check out these huge announcements from Microsoft’s Windows 10 Mixed Reality Event & Google’s Pixel 2 Event

On 10/04/2017, in A/V -- audio/visual, Artificial Intelligence / Machine Learning / Deep Learning, career development, collaboration, communities of practice, corporate / business world, corporate universities / corporate training, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, Google, human-computer interaction (HCI), innovation, machine-to-machine communications, Microsoft, Mixed reality, multimedia, music, Natural Language Processing (NLP), Technologies for your home, tools, training / L&D, trends, user experience (UX), user interface design, vendors, virtual field trips, virtual K-12 schools, virtual reality / worlds / learning, virtual tutoring, vision, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, by Daniel Christian

From DSC:
Before we get to the announcements in more detail….
can you imagine being a teacher, a professor, or a trainer — with all of the required applications
launched — if you were the presenter in this video at say the 12:45 mark?

If you are at all interesting in emerging technologies and what several pieces
of our future learning ecosystems — and meeting spaces — could easily look like,
you NEED to watch the entire presentation.

Also, they announced
Microsoft’s purchase of AltspaceVR…in virtual reality!
This clip shows them meeting in a virtual space.

The era of Windows Mixed Reality begins October 17 — from blogs.windows.com by Alex Kipman
Samsung unveils Windows Mixed Reality headset, AltSpaceVR joins Microsoft, SteamVR catalog coming to Windows Mixed Reality this holiday.

At an event in San Francisco we unveiled our vision for Windows Mixed Reality, announced SteamVR and AltSpaceVR are coming to Windows Mixed Reality, introduced the new Samsung Odyssey HMD, and kicked off the holiday shopping season by announcing the availability of pre-orders for Windows Mixed Reality headsets at the Microsoft Store.

Also see:

Mixed Reality at Microsoft’s site

Inside VR & AR

Oct 4th, 2017

Microsoft held its long-awaited launch of Windows 10 Mixed Reality yesterday, and while most of the new devices and products had been leaked earlier, there were still some big takeaways. Here are some of them:

Mixed Reality: Microsoft gave a demo of what its new platform will do, covering the AR/VR spectrum with games, apps, and experiences. One such experience is Cliff House, a virtual work space and entertainment room.
Altspace VR: When the pioneering social VR app shut down this summer and was rescued by a “third party,” people wondered who that was. Turns out it was Microsoft, which acquired Altspace VR for an undisclosed amount. The acquisition was announced yesterday.
Steam VR and Halo: Microsoft had previously announced that its new Mixed Reality headsets would support Steam VR titles. Developers can now access that support, and consumers will be able to access it later this year. In addition to the hundreds of VR titles available on Steam, on Oct. 17, Microsoft will offer free downloads of Halo Recruit.
Odyssey and other headsets: The new Windows 10 platform is launching alongside a host of new headsets. In addition to the new Odyssey, which was made in partnership with Samsung, there are other headsets forthcoming from Acer, HP, Dell, Lenovo, and Asus.
2018 Olympics: This was announced previously in June, but yesterday Microsoft briefed the press that Intel is partnering with the International Olympic Committee to bring Windows Mixed Reality experiences to the 2018 games.

Watch the Google Pixel 2 event in 19 minutes — from the verge.com by Natt Garun
The Google Pixel event has wrapped and we got a good look at a bunch of new hardware lineup this year: the second generation of Pixel smartphones, new Google Homes, a Pixelbook, and a surprise new Google camera that uses artificial intelligence to snap pictures and videos of your family. Is it as weird as it sounds? If you missed the keynote where Google presented everything, here’s a recap of everything Google announced in about two hours cut into a 19-minute video so you can see for yourself if these new products will make it to your shopping list this holiday season.
Google Upgrades Virtual-Reality Headset, Debuts Augmented-Reality Features — from bloomberg.com by Mark Gurman
Google is turning Stranger Things characters into adorable augmented reality stickers — from the verge.com by Adi Robertson
Google Pixel 2 and 2 XL announced with water resistance, ‘dual-pixel’ camera, and always-on display — from theverge.com by Jacob Kastrenakes
The 5 biggest announcements from Google’s Pixel 2 event — from theverge.com by Shannon Liao
Google Launches PixelBook Laptop Embedded With its Services — from bloomberg.com by Mark Gurman

100 Data and Analytics Predictions Through 2021 — from Gartner

From DSC:
I just wanted to include some excerpts (see below) from Gartner’s 100 Data and Analytics Predictions Through 2021 report. I do so to illustrate how technology’s impact continues to expand/grow in influence throughout many societies around the globe, as well as to say that if you want a sure thing job in the next 1-15 years, I would go into studying data science and/or artificial intelligence!

Excerpts:

As evidenced by its pervasiveness within our vast array of recently published Predicts 2017 research, it is clear that data and analytics are increasingly critical elements across most industries, business functions and IT disciplines. Most significantly, data and analytics are key to a successful digital business. This collection of more than 100 data-and-analytics-related Strategic Planning Assumptions (SPAs) or predictions through 2021, heralds several transformations and challenges ahead that CIOs and data and analytics leaders should embrace and include in their planning for successful strategies. Common themes across the discipline in general, and within particular business functions and industries, include:

Artificial intelligence (AI) is emerging as a core business and analytic competency. Beyond yesteryear’s hard-coded algorithms and manual data science activities, machine learning (ML) promises to transform business processes, reconfigure workforces, optimize infrastructure behavior and blend industries through rapidly improved decision making and process optimization.
Natural language is beginning to play a dual role in many organizations and applications as a source of input for analytic and other applications, and a variety of output, in addition to traditional analytic visualizations.
Information itself is being recognized as a corporate asset (albeit not yet a balance sheet asset), prompting organizations to become more disciplined about monetizing, managing and measuring it as they do with other assets. This includes “spending” it like cash, selling/licensing it to others, participating in emerging data marketplaces, applying asset management principles to improve its quality and availability, and quantifying its value and risks in a variety of ways.
Smart devices that both produce and consume Internet of Things (IoT) data will also move intelligent computing to the edge of business functions, enabling devices in almost every industry to operate and interact with humans and each other without a centralized command and control. The resulting opportunities for innovation are unbounded.
Trust becomes the watchword for businesses, devices and information, leading to the creation of digital ethics frameworks, accreditation and assessments. Most attempts at leveraging blockchain as a trust mechanism fail until technical limitations, particularly performance, are solved.

…

Education
Significant changes to the global education landscape have taken shape in 2016, and spotlight new and interesting trends for 2017 and beyond. “Predicts 2017: Education Gets Personal” is focused on several SPAs, each uniquely contributing to the foundation needed to create the digitalized education environments of the future. Organizations and institutions will require new strategies to leverage existing and new technologies to maximize benefits to the organization in fresh and
innovative ways.

By 2021, more than 30% of institutions will be forced to execute on a personalization strategy to maintain student enrollment.
By 2021, the top 100 higher education institutions will have to adopt AI technologies to stay competitive in research.

…

Artificial Intelligence
Business and IT leaders are stepping up to a broad range of opportunities enabled by AI, including autonomous vehicles, smart vision systems, virtual customer assistants, smart (personal) agents and natural-language processing. Gartner believes that this new general-purpose technology is just beginning a 75-year technology cycle that will have far-reaching implications for every industry. In “Predicts 2017: Artificial Intelligence,” we reflect on the near-term opportunities, and the potential burdens and risks that organizations face in exploiting AI. AI is changing the way in which organizations innovate and communicate their processes, products and services.

Practical strategies for employing AI and choosing the right vendors are available to data and analytics leaders right now.

By 2019, more than 10% of IT hires in customer service will mostly write scripts for bot interactions.
Through 2020, organizations using cognitive ergonomics and system design in new AI projects will achieve long-term success four times more often than others.
By 2020, 20% of companies will dedicate workers to monitor and guide neural networks.
By 2019, startups will overtake Amazon, Google, IBM and Microsoft in driving the AI economy with disruptive business solutions.
By 2019, AI platform services will cannibalize revenues for 30% of market-leading companies. “Predicts 2017: Drones”
By 2020, the top seven commercial drone manufacturers will all offer analytical software packages.
“Predicts 2017: The Reinvention of Buying Behavior in Vertical-Industry Markets”
By 2021, 30% of net new revenue growth from industry-specific solutions will include AI technology.

…

Advanced Analytics and Data Science
Advanced analytics and data science are fast becoming mainstream solutions and competencies in most organizations, even supplanting traditional BI and analytics resources and budgets. They allow more types of knowledge and insights to be extracted from data. To become and remain competitive, enterprises must seek to adopt advanced analytics, and adapt their business models, establish specialist data science teams and rethink their overall strategies to keep pace with the competition. “Predicts 2017: Analytics Strategy and Technology” offers advice on overall strategy, approach and operational transformation to algorithmic business that leadership needs to build to reap the benefits.

By 2018, deep learning (deep neural networks [DNNs]) will be a standard component in 80% of data scientists’ tool boxes.
By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.
By 2019, natural-language generation will be a standard feature of 90% of modern BI and analytics platforms.
By 2019, 50% of analytics queries will be generated using search, natural-language query or voice, or will be autogenerated.
By 2019, citizen data scientists will surpass data scientists in the amount of advanced analysis
produced.

By 2020, 95% of video/image content will never be viewed by humans; instead, it will be vetted by machines that provide some degree of automated analysis.

Through 2020, lack of data science professionals will inhibit 75% of organizations from achieving the full potential of IoT.

From DSC: Some reflections from the “2017 Workplace Learning Report ” from LinkedIn Learning

On 10/02/2017, in 21st century, bots, business, career development, change, Content aggregration, content development, content repositories, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital learning, education technology, elearning, future, game-changing environment, higher education, human-computer interaction (HCI), ideas, leadership, learning, learning ecosystem, learning from the living [class] room, Lifelong learning, Microsoft, online learning, online media, personalized/customized learning, platforms, reinvent, RSS, social learning / networks, society, staying relevant, strategy, streams of content, student-related, surviving, tools, training / L&D, trends, ubiquitous learning, universities, vendors, vision, workplace, by Daniel Christian

From DSC:
Getting employees to make time for L&D needs to be based upon “what’s in it for them” — i.e., the main role of the L&D Team/Department should be to create the platforms and means by which employees can learn whatever they need to learn in order to do their jobs well (as well as to learn the skills necessary to move into those new areas that they’ve been wanting to move into). They’re going to find ways to do this anyway, why not give them the tools/knowledge of the tools and the platforms in order to better facilitate that learning to happen at a quicker pace?

An L&D Team could provide content curation services themselves and/or they could connect the employees with knowledgeable people. For example, give employees the key people to connect with who are doing their jobs really well.

For example, the L&D Team could maintain and provide a list of the top 10*:

Internal Sales employees to connect with and learn from, as well as the top 10 external Sales people to connect with and learn from (these people may or may not be in the same industry).
Internal Customer Service employees to connect with and learn from, as well as the top 10 external Customer Service people to connect with and learn from (these people may or may not be in the same industry).
Internal Marketing employees to connect with and learn from, as well as the top 10 external Marketing people to connect with and learn from (these people may or may not be in the same industry).
Etc.

* Or top 5, or top 50, or top whatever # that the L&D Team
thinks would be most beneficial to the organization

I think each employee in the workforce needs to know about the power of RSS feeds and feed aggregators such as Feedly. In fact, I advocate that same approach for most every student in middle school, high school, and college as well. We need to be able to connect with others and tap into streams of content being produced — as well as contribute to those streams of content as well. Blogs, Twitter, LinkedIn, CMSs/LMSs, etc. can provide beneficial streams of content.

“And learners are evolving at a quicker pace than the learning programs that support them.”

Also, based upon the above image, I find it interesting that the corporate L&D teams are struggling with what higher education has been struggling with as well — i.e., predicting which skills will be needed and responding as quickly as possible in order to develop the necessary learning modules/RSS feeds/content/etc. to remain up-to-date. Actually, I suspect that it’s not that the learners are evolving at a quicker pace than the learning programs that support them, rather its the required skills and needs of the positions that are evolving at a quicker pace than the learning programs that support them.

Our institutions and our L&D Departments are simply not used to this pace of change. No one is.

We need better mechanisms of dealing with this new pace of change.

One last random thought here…perhaps a portion of the L&D department will morph into creating bots for internal employees, helping answer questions at the point of need.

How VR saves lives in the OR [Fink]

On 09/29/2017, in education, health, human-computer interaction (HCI), psychology, telecommunications, telepresence, training / L&D, virtual reality / worlds / learning, visualizing information, workplace, by Daniel Christian

How VR saves lives in the OR — from forbes.com by Charlie Fink

Excerpt:

We see seven themes emerging from new VR and AR apps for health: (1) training (2) education (3) visualization (4) psychology (5) Telehealth and telesurgery (6) screen consolidation and (7) physical training, health, and fitness. This article will focus exclusively on the applications of Virtual Reality – fully replacing the world with a realistic digital simulation of patient-specific anatomy and pathology.

Does Your Learning Ecosystem Support Current and Future Needs? — from learningsolutionsmag.com by Andrew Hughes

Excerpts:

As L&D, we need to change the way we manage learning and training for our new and existing workforce. In fact, you should give up the idea of managing their learning at all! It is not your responsibility anymore. Instead, aim to create a culture of continuous learning and curiosity. Equip your employees with technology and tools that encourage them to collaborate, connect, and learn when they need to. You can no longer treat work and learning as different entities, because your employees need to learn all the time if you want to retain your competitive edge. They need to soak in all the information coming to them from all around and apply it to their work.

You will need to help build a technology-enabled learning ecosystem to support this trend of self-learning.

…

Your employees are no longer limited to learning at a specific time in a physical venue. Mobile devices and learning apps have ensured that learners can access learning content whenever and wherever they wish. They can choose their own learning path and mode of learning—videos, podcasts, text-based content, game-based modules, and so on. Learning should be a personal endeavor. If you allow your learners to choose what they wish to learn, then they can decide on the skills they need in order to excel in the real world. This gives more power to your content and makes learning meaningful to the learners.

Here are the top four trends that you should keep in mind while working on your corporate training strategy.

Trend #1: Serious games
Trend #2: Augmented and virtual reality
Trend #3: Mobile learning
Trend #4: Wearable technologies

Learning Ecosystems

Google unveils job training initiative with $1 billion pledge [Wakabayashi]

For colleges, community colleges, & universities: The new, exponential pace of change. [Christian]

Virtual Reality: A Great Fit for Employee Onboarding [Woodberry]

CIO Roles in Flux [Bolkan]

Check out these huge announcements from Microsoft’s Windows 10 Mixed Reality Event & Google’s Pixel 2 Event

Gartner’s 100 Data and Analytics Predictions Through 2021 report

How VR saves lives in the OR [Fink]

Does Your Learning Ecosystem Support Current and Future Needs? [Hughes]

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