CES 2020: Finding reality in a deluge of utopia — from web-strategist.com by Jeremiah Owyang

Excerpts:

One of my strategies is to look past the products that were announced, and instead find the new technologies that will shed light on which products will emerge such as sensors and data types.

The trick to approaching CES: Look for what creates the data, then analyze how it will be used, therein lies the power/leverage/business model of the future.

Sharp’s augmented windows give us an interesting glimpse of what retail could look like if every window was a transparent screen…

Rivian, the new electric truck company, which is funded by both Ford and Amazon was featured at the Amazon booth, with a large crowd, each wheel has an independent motor and it’s Alexa integrated – watch out Cybertruck.

Caution: “Data leakage” (where your data ends up in places you didn’t expect) is frightening, and people will start to care. The amount of devices present, that offer data collection to unknown companies in unknown countries is truly astounding. Both from a personal, business, and national security perspective, consumers and businesses alike really don’t know the ramifications of all of this data sharing.

Also see:

 

The 20 top tech skills that employers want and that can help you find a job, according to recruiting site Indeed — from businessinsider.com by Rosalie Chan and Bani Sapra

Excerpt:

The job search site Indeed released a report this month about the top tech skills of 2019 based on job descriptions that are being posted.

Andrew Flowers, an economist at Indeed, says that in today’s job market, there are two major trends that drive the top skills in tech. The first is the rise of data science, machine learning, and artificial intelligence. The second is the rise of cloud computing.

“Python has had explosive growth,” Flowers told Business Insider. “If I’m around the dinner table and a nephew asks what should I learn? Having done this report, I would say, learn Python.”

 

Amazon’s Ring planned neighborhood “watch lists” built on facial recognition — from theintercept.com by Sam Biddle

Excerpts (emphasis DSC):

Ring, Amazon’s crime-fighting surveillance camera division, has crafted plans to use facial recognition software and its ever-expanding network of home security cameras to create AI-enabled neighborhood “watch lists,” according to internal documents reviewed by The Intercept.

Previous reporting by The Intercept and The Information revealed that Ring has at times struggled to make facial recognition work, instead relying on remote workers from Ring’s Ukraine office to manually “tag” people and objects found in customer video feeds.

Legal scholars have long criticized the use of governmental watch lists in the United States for their potential to ensnare innocent people without due process. “When corporations create them,” said Tajsar, “the dangers are even more stark.” As difficult as it can be to obtain answers on the how and why behind a federal blacklist, American tech firms can work with even greater opacity: “Corporations often operate in an environment free from even the most basic regulation, without any transparency, with little oversight into how their products are built and used, and with no regulated mechanism to correct errors,” Tajsar said.

 

From DSC:
Those working or teaching within the legal realm — this one’s for you. But it’s also for the leadership of the C-Suites in our corporate world — as well as for all of those programmers, freelancers, engineers, and/or other employees working on AI within the corporate world.

By the way, and not to get all political here…but who’s to say what happens with our data when it’s being reviewed in Ukraine…?

 

Also see:

  • Opinion: AI for good is often bad — from wired.com by Mark Latonero
    Trying to solve poverty, crime, and disease with (often biased) technology doesn’t address their root causes.
 

Amazon’s new Fire TV Blaster works with Echo to control your TV, soundbar, cable box and more — from techcrunch.com by Sarah Perez

Excerpt:

Amazon already offers Alexa voice control to TV owners through its Fire TV devices, by way of a voice remote or by pairing an Echo device with a Fire TV, for hands-free voice commands. Now, it’s introducing a new device, the Fire TV Blaster, which extends that same hands-free voice control to your TV itself and other TV devices — like your soundbar, cable box, or A/V Receiver.

That means you’ll be able to say things like “Alexa, turn off the TV,” or “Alexa, switch to HDMI 1 on TV.” You can also control the volume and the playback.

And if you have other TV devices, you can control them hands-free as well, by saying things like “Alexa, turn up the soundbar volume,” or “Alexa tune to ESPN on cable.”

 

From DSC:
How might such Natural Language Processing (NLP) / voice recognition technologies impact future learning experiences and learning spaces? Will we enjoy more hands-free navigation around some cloud-based learning-related content? Will faculty members be able to use their voice to do the things that a Crestron Media Controller does today?

Parenthetically…when will we be able to speak to our routers (to shut off the kids’ internet connections/devices for example) and/or speak to our thermostats (to set the temperature(s) quickly for the remainder of the day)?

 

 

Six Examples of Augmented Reality in Performance Support — from learningsolutionsmag.com by Jeff Batt

Excerpt:

What do you think of when you hear the words “performance support”? We may all have our interpretation, but for me, performance support gives the learner instruction on how to perform actions while on the job and in the moment they need it. That has AR written all over it.

AR in performance support puts learning content in the context of what the learner is seeing. It enhances the real world, and it guides the learner through steps they need to take in the real world and even allows them to explore content they cannot easily access otherwise.

That has enormous potential for the learning and development space and gets me super excited about using AR. In this article, I’ll explore some possible scenarios for using AR in your performance support materials.

 

FTI 2020 Trend Report for Entertainment, Media, & Technology [FTI]

 

FTI 2020 Trend Report for Entertainment, Media, & Technology — from futuretodayinstitute.com

Our 3rd annual industry report on emerging entertainment, media and technology trends is now available.

  • 157 trends
  • 28 optimistic, pragmatic and catastrophic scenarios
  • 10 non-technical primers and glossaries
  • Overview of what events to anticipate in 2020
  • Actionable insights to use within your organization

KEY TAKEAWAYS

  • Synthetic media offers new opportunities and challenges.
  • Authenticating content is becoming more difficult.
  • Regulation is coming.
  • We’ve entered the post-fixed screen era.
  • Voice Search Optimization (VSO) is the new Search Engine Optimization (SEO).
  • Digital subscription models aren’t working.
  • Advancements in AI will mean greater efficiencies.

 

 

Emerging Tech Trend: Patient-Generated Health Data — from futuretodayinstitute.com — Newsletter Issue 124

Excerpt:

Near-Futures Scenarios (2023 – 2028):

Pragmatic: Big tech continues to develop apps that are either indispensably convenient, irresistibly addictive, or both, and we pay for them, not with cash, but with the data we (sometimes unwittingly) let the apps capture. But for the apps for health care and medical insurance, the stakes could literally be life-and-death. Consumers receive discounted premiums, co-pays, diagnostics and prescription fulfillment, but the data we give up in exchange leaves them more vulnerable to manipulation and invasion of privacy.

Catastrophic: Profit-driven drug makers exploit private health profiles and begin working with the Big Nine. They use data-based targeting to over prescribe patients, netting themselves billions of dollars. Big Pharma target and prey on people’s addictions, mental health predispositions and more, which, while undetectable on an individual level, take a widespread societal toll.

Optimistic: Health data enables prescient preventative care. A.I. discerns patterns within gargantuan data sets that are otherwise virtually undetectable to humans. Accurate predictive algorithms identifies complex combinations of risk factors for cancer or Parkinson’s, offers early screening and testing to high-risk patients and encourages lifestyle shifts or treatments to eliminate or delay the onset of serious diseases. A.I. and health data creates a utopia of public health. We happily relinquish our privacy for a greater societal good.

Watchlist: Amazon; Manulife Financial; GE Healthcare; Meditech; Allscripts; eClinicalWorks; Cerner; Validic; HumanAPI; Vivify; Apple; IBM; Microsoft; Qualcomm; Google; Medicare; Medicaid; national health systems; insurance companies.

 

There are major issues with AI. This article shows how far the legal realm is in wrestling with emerging technologies.

What happens when employers can read your facial expressions? — from nytimes.com by Evan Selinger and Woodrow Hartzog
The benefits do not come close to outweighing the risks.

Excerpts:

The essential and unavoidable risks of deploying these tools are becoming apparent. A majority of Americans have functionally been put in a perpetual police lineup simply for getting a driver’s license: Their D.M.V. images are turned into faceprints for government tracking with few limits. Immigration and Customs Enforcement officials are using facial recognition technology to scan state driver’s license databases without citizens’ knowing. Detroit aspires to use facial recognition for round-the-clock monitoring. Americans are losing due-process protections, and even law-abiding citizens cannot confidently engage in free association, free movement and free speech without fear of being tracked.

 “Notice and choice” has been an abysmal failure. Social media companies, airlines and retailers overhype the short-term benefits of facial recognition while using unreadable privacy policiesClose X and vague disclaimers that make it hard to understand how the technology endangers users’ privacy and freedom.

 

From DSC:
This article illustrates how far behind the legal realm is in the United States when we look at where our society is at with wrestling with emerging technologies. Dealing with this relatively new *exponential* pace of change is very difficult for many of our institutions to deal with (higher education and the legal realm come to my mind here).

 

 

The impact of voice search on firms — from lawtechnologytoday.org

Excerpts:

“Alexa, where can I find an attorney near me who specializes in…?”

“What is my liability if a tree in my yard falls on my neighbor’s house because of a storm?”

“…voice-activated legal searches are coming, and probably faster than you expect.”

 

DC: In the future…will there be a “JustWatch” or a “Suppose” for learning-related content?

DC: In the future...will there be a JustWatch or a Suppose for learning-related content?

 

With IP Accelerator, Amazon edges into the legal services arena — from by Robert Ambrogi

Excerpt:

Online retailer Amazon has taken a step into the legal services industry, launching a curated network of IP law firms providing trademark registration services at pre-negotiated rates.

The goal of the new Amazon Intellectual Property Accelerator is to help companies more quickly obtain IP rights for their brands and access to brand-protection features in Amazon’s stores. It specifically targets small- and medium-sized businesses by making it easier and more cost effective for them to protect their ideas.

 

Also see:

Amazon's new IP Accelerator program -- October 2019

 

Big money is betting on legal industry transformation — from forbes.com by Mark Cohen

Excerpts:

Law has been big business for decades, but only recently has significant venture capital, private equity, and entrepreneur money been pumped into the legal sector. Last year saw an eye-popping 718% increase in legal industry investment, and this year’s capital infusion through the third-quarter has already surpassed last year’s $1 billion total and could well double it. Capital is turbocharging customer-centric providers that are leveraging technology, process, new skillsets, and data to transform the legal function and the delivery of legal services.


Teaser alert: what’s to prevent Amazon, Google, or some other tech giant from entering the legal space, creating a global platform, injecting billions into infrastructure and talent, creating a global legal services hub that connects consumers with global legal delivery sources as never before imagined? Short answer: the inclination to do so.

 

Legal delivery has morphed into a three-legged stool supported by legal, technological, and business expertise. 

 

UPS just beat out Amazon and Google to become America’s first nationwide drone airline — from businessinsider.com by Rachel Premack

Key points:

  • The US Department of Transportation said Tuesday it granted its first full Part 135 certification for a drone airline to UPS.
  • UPS currently conducts drone deliveries at a large hospital in Raleigh, North Carolina.
  • It will now be able to operate drones anywhere in the country — an industry first.
  • Another drone operator — Wing, owned by Google’s parent company Alphabet — also has Part 135 certification. But the scope of its operation is limited to Christiansburg, Virginia, about 210 miles southwest of the state capitol Richmond.

From DSC:
Add to that, these delivery bots, drones, pods, and more:

 

From DSC:
I wonder…will we be able to take a quiet walk in the future? That may not be the case if the building of these armies of drones continues — and becomes a full-fledged trend.

 

Walgreens to test drone delivery service with Alphabet’s Wing — from cnbc.com by Jasmine Wu

Key Points:

  • Walgreens is working with Alphabet’s drone delivery service Wing to test a new service.
  • The pilot program will deliver food and beverage, over-the-counter medications and other items, but not prescriptions.
  • Amazon said in June its new delivery drone should be ready “within months” to deliver packages to customers.

 

Add that to these other robots, drones, driverless pods, etc.:

 

From DSC:
Is a wild, wild west developing? It appears so. What does the average citizen do in these cases if they don’t want such drones constantly flying over their heads, neighborhoods, schools, etc.?

I wonder what the average age is of people working on these projects…?

Just because we can…

 

Someone is always listening — from Future Today Institute

Excerpt:

Very Near-Futures Scenarios (2020 – 2022):

  • OptimisticBig tech and consumer device industries agree to a single set of standards to inform people when they are being listened to. Devices now emit an audible ping and/ or a visible light anytime they are actively recording sound. While they need to store data in order to improve natural language understanding and other important AI systems, consumers now have access to a portal and can see, listen to, and erase their data at any time. In addition, consumers can choose to opt-out of storing their data to help improve AI systems.
  • Pragmatic: Big tech and consumer device industries preserve the status quo, which leads to more cases of machine eavesdropping and erodes public trust. Federal agencies open investigations into eavesdropping practices, which leads to a drop in share prices and a concern that more advanced biometric technologies could face debilitating regulation.
  • CatastrophicBig tech and consumer device industries collect and store our conversations surreptitiously while developing new ways to monetize that data. They anonymize and sell it to developers wanting to create their own voice apps or to research institutions wanting to do studies using real-world conversation. Some platforms develop lucrative fee structures allowing others access to our voice data: business intelligence firms, market research agencies, polling agencies, political parties and individual law enforcement organizations. Consumers have little to no ability to see and understand how their voice data are being used and by whom. Opting out of collection systems is intentionally opaque. Trust erodes. Civil unrest grows.

Action Meter:

 

Watchlist:

  • Google; Apple; Amazon; Microsoft; Salesforce; BioCatch; CrossMatch; ThreatMetrix; Electronic Frontier Foundation; World Privacy Forum; American Civil Liberties Union; IBM; Baidu; Tencent; Alibaba; Facebook; Electronic Frontier Foundation; European Union; government agencies worldwide.

 

 

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