corporate / business world

Six items re: the future of higher education

On 05/31/2020, in Amazon, business, business side of he, change, changing business models, collaboration, colleges, community colleges, content aggregration, content development, content repositories, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital learning, disruption, education technology, emerging technologies, Facebook, future, future of higher education, game-changing environment, global / globalization, Google, higher education, ideas, innovation, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, Microsoft, MOOCs -- Massive Open Online Courses, more choice more control, new business models, online learning, online media, open courseware and systems, pace of change, platforms, reinvent, society, staying relevant, student-related, surviving, traditional / tradition, trends, UK, United States, universities, workplace, by Daniel Christian

From DSC:
I saw the piece below from Graham Brown-Martin’s solid, thought-provoking posting entitled, “University as a Service (UaaS)” out at medium.com. My question is: “What happens if Professor Scott Galloway is right?!”

Excerpt:

Prof Scott Galloway predicts lucrative future partnerships between the FAANG mega-corporations and major higher education brands emerging as a result of current disruptions. Galloway wonders what a partnership between MIT and Apple would look like?

The education conveyor belt of the last century that went school to university to work and a job for life just doesn’t work in an era of rapid transformation. Suppose we truly embrace the notion of continuous or lifelong learning and apply that to the university model. It wouldn’t just stop in your twenties would it?

University as a Service (UaaS), where higher education course and degree modules are unbundled and accessed via a monthly subscription, could be a landing spot for the future of higher education and lifelong learners.

Below are some other items
regarding the future of higher education.

Also relevant/see:

Updating the Higher Education Playbook to Stay Relevant in 2020 — from info.destinysolutions.com (Note: You have to complete the form to get access to the whitepaper.)

Also relevant/see:

Shaping the Future of Post-Secondary Education — from Cherry Tree & Associates
A Time of Transformation in Post-Secondary Education and the American Workforce.

Also relevant/see:

Fast Forward: Looking to the Future Workforce and Online Learning — from evolllution.com by Joann Kozyrev (VP Design and Development, Western Governors University) and Amrit Ahluwalia
Excerpt:
With employers and students looking to close the gap in workforce skills, it’s critical for them to know what skills are in need the most. Postsecondary institutions need to be the resource to provide learners with the education the workforce needs and to make both parties understand the value of the students’ education. With the remote and online shift, it’s a new territory for institutions handle. In this interview, Joann Kozyrev discusses the impact remote learning has on an online institution, concerns about the future of online learning and how to get people back into the workforce fast and efficiently.

How colleges can help educate the 40-million-plus newly unemployed — from edsurge.com by Jeff Young

Excerpts:

A need for speed in learning
Experts at conferences have been talking for years about “the future of work”—how automation and other forces will reshape the job market, and how colleges need to create new kinds of offerings that are more flexible. Barrett said that with COVID-19, “it’s kind of like the future of work just dropped down on top of us all of a sudden.”

Colleges should realize that many learners will be looking to colleges to help them accelerate their learning, she added. That includes serving new high school graduates grappling with “learning loss” from the last weeks of disrupted schooling, and also helping “new adults coming into higher education who have been out of college for a long time.”

Tech conferences are going virtual, and it feels like Netflix content on demand — from .marketwatch.com by Jon Swartz

Excerpt:

Such is the new world of tech conferences in the age of COVID-19. They’ve gone all-digital, like Build and GTC Digital, and may never be the same. Absent a vaccine, the days of thousands of people herded into hotel ballrooms and convention centers like cattle, sharing cabs and eating in cramped quarters, are gone.

Far from crippling the tech industry, however, virtual shows could lead to democratization of what had once been an exclusive, pricey privilege for tech movers and shakers. In the new climate, consumers have free access to valuable technical content whenever they wish to view it.

“Last year, I paid several thousand dollars to attend, and if I was late for a session, I couldn’t rewind it. This year, I could.”

From DSC:
I, for one, am glad that we made the investments in the telecommunications and networking infrastructures, in the PCs, Macs, laptops, tablets, other items in the #edtech realm, as well as investing in a variety of technologies through the years. Given the need to move online due to the Coronavirus, I’d say such investments offered many a solid ROI throughout K-12, higher education, as well as in the corporate world. But I realize that not everyone has access to these things…which is something we must work on as a nation.

But had we not made those investments, where we would be now?

Also see:

Teaching during COVID-19: Why We’re Fortunate — from er.educause.edu by Gardner Campbell

Not in the Future—Now — from er.educause.edu by John O’Brien

Excerpts:

…technology can no longer be seen as a utility working quietly in the background. Now more than ever, technology is a strategic asset that is vital to the success of every higher education institution.
…
Digital transformation (Dx) can no longer be considered an aspirational concept. It must be understood as an imperative. And that well-worn, precious notion of campus technology professionals doing work that is noticed only when there is an outage? This too is a thing of the past.
…
[Technology] is not just a lifeline that got us through a tricky situation. It is and must increasingly be understood as an integral, strategic part of the successful college or university. Not in the future. Now.

Learning channels of the future will offer us more choice. More control. [Christian]

On 05/27/2020, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, Artificial Intelligence / Machine Learning / Deep Learning, business side of he, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, colleges, communities of practice, community colleges, content aggregration, content development, content repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, Daniel S. Christian, digital learning, distance education, education, education technology, educational games / serious games, elearning, flipping -- inverted learning, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, K-12 related, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs, learning preferences, learning spaces, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more choice more control, multimedia, online learning, online media, online tutoring, pace of change, participation, personalized/customized learning, platforms, play, simulations, smart classrooms, smart/connected TV, social learning / networks, society, streams of content, student-related, technologies for your home, telepresence, television, tools, training / L&D, universities, virtual tutoring, vision, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, by Daniel Christian

From DSC:
And this phenomenon of learning from the living [class] room will likely pick up steam; some learning-related services are already heading that way.

Also see:

Preparing Students for a Lifelong Disruptive Future: The 60-Year Curriculum — from evolllution.com by Chris Dede | Professor of Learning Technologies in the Graduate School of Education, Harvard University and John Richards | Professor in the Graduate School of Education, Harvard University

Although written before the pandemic, a just-published book, The 60-Year Curriculum: New Models for Lifelong Learning in the Digital Economy (Dede and Richards, 2020), describes the looming challenge/opportunity of a coming, epic half-century whose intensity of disruption will rival the historic period civilization faced from 1910-1960: two world wars, a global pandemic, a long-lasting economic depression and unceasing conflicts between capitalism and communism.
…
In our tactical responses to moving teaching online because of the pandemic, we have the strategic opportunity to develop a new model that blends higher and continuing education and realizes the potential of next-generation methods of instruction and assessment (National Academy of Sciences, Engineering and Medicine, 2018) to focus on lifelong learning.

Reflections on “Shaping the Future of Post-Secondary Education” [cherrytree.com]

On 05/22/2020, in accreditation, business side of he, career development, change, changing business models, colleges, community colleges, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, curriculum, dangers of the status quo, Daniel S. Christian, future, future of higher education, game-changing environment, generational differences, higher education, ideas, innovation, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, new business models, online learning, organizational change, pace of change, trends, United States, universities, vendors, vision, Walmart of Education --> New Amazon.com of Higher Education, by Daniel Christian

RESEARCH REPORT: Shaping the Future of Post-Secondary Education — from cherrytree.com; with thanks to Ryan Craig for this resource
A Time of Transformation in Post-Secondary Education and the American Workforce.

Excerpts:
The objective of this paper is to:

Analyze the current “forever changed” moment for both the post-secondary sector and American workforce; and
Provide insights and ideas for post-secondary education leaders, employers, policymakers and investors based on my analysis.

…
First and foremost, only growth mindsets will work in this environment.
…
Online programs will continue to grow.
…
Higher education institutions must permanently reduce their fixed costs.

Accreditors are going to have to become more tolerant of new models. Accreditors were created to provide self-regulation and a system of peer-review that leads to continuous improvement. Along the way, they were asked to become arbiters of quality in higher education as a condition for federal financial aid eligibility. The structural incentives for accreditors create conditions for them to avoid risk and be conservative. This will not serve society well in the months and years ahead. They will have to embrace innovation or alternatives to traditional accreditation needed.

Faster, less expensive programs with easily understood learning outcomes which are directly tied to employment will be in increasing demand.

From DSC:
Some graphics come to mind — yet again.

Learning from the living class room

But this time, those folks who haven’t been listening or who thought *they* were in control all along, are finally being forced to wake up and look around at the world and the new landscapes. They are finally coming to the realization that they are not in control.

Innovation. Speed. Responsiveness. Quick decision making. These things are tough for many institutions of traditional higher education; there will have to be massive cultural changes. Bringing down the cost of obtaining a degree has to occur...or the backlash against higher ed will continue to build momentum. Consider just a couple of recent lawsuits.

Several new lawsuits filed recently against institutions of higher education

DC: Ouch! Likely a major game-changer — esp given the current landscape of #HigherEducation. [Christian]

On 05/07/2020, in 21st century, 24x7x365 access, A/V -- audio/visual, algorithms, Artificial Intelligence / Machine Learning / Deep Learning, career development, change, changing business models, colleges, community colleges, content development, content repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, design, digital audio, digital learning, digital video, disruption, distance education, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, experimentation, future, future of higher education, game-changing environment, generational differences, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, law schools, leadership, learner profiles, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs, learning preferences, new business models, online learning, online media, online tutoring, pace of change, platforms, reinvent, remote teaching and learning, society, staying relevant, strategy, student-related, surviving, teaching & learning, teaching online, tools, traditional / tradition, training / L&D, United States, universities, user experience (UX), vendors, vision, Walmart of Education --> New Amazon.com of Higher Education, youth, by Daniel Christian

DC: Ouch! Likely a *major game-changer* — esp given the current landscape of #HigherEducation. If traditional institutions of higher ed want to survive, they better take #onlinelearning far more seriously & research/develop excellent learning experiences.https://t.co/ijmorKMbTv

— Daniel Christian (@dchristian5) May 6, 2020

From DSC:
Readers of this blog will know that I’m a big fan of online learning. That said, I realize it’s not for everyone. Our son, who is studying to become an actor, hates it.

Given:

our current technological tools, setups, and infrastructures
the ways that we are used to doing things
our past and current educational systems
and folks’ learning preferences

…it’s hard to do some things online. I get it.

That said, I wouldn’t rule out the further significant growth and development of online-based learning experiences by any stretch of the imagination. The Coronavirus will force traditional institutions of higher education (plus many K-12 school systems as well as corporate training programs) to invest much more aggressively in the research and development of online-based learning experiences. And with AI-based tools like Otter.AI, our future virtually/digitally-based learning ecosystems could be very powerful indeed.

As but one example, consider that AI technologies — as unseen but present participants in future videoconferencing calls — will “listen” to the conversation and likely provide us with a constantly updating sidebar that will consist of beneficial resources such as:

relevant research
websites
journal articles
blog postings
former team conversations
etc.

The output from that sidebar will likely be able to be saved /downloaded just like we do with transcripts of chat sessions. The available options for such a service will be customizable, and filtering mechanisms can be turned on, or off, or be adjusted.

All of that said, it IS time to reduce the investments that are being used to create new athletic facilities and/or other new physical buildings. And it’s time to start reallocating those millions of dollars of investments into creating/developing highly-effective online-based learning experiences.

Don’t get me wrong. Going to campus is an ideal learning experience, and I hope that for everyone out there. But if the current trends continue — especially the increasing costs of obtaining a degree — that won’t be an option for a growing number of people (especially with the aftermath/ripple effects of the Coronavirus on our society).

#CostOfObtainingADegree #StudentRelated #AI #InstructionalDesign #IntelligentSystems #IntelligentTutoring #FutureOfHigherEducation #Innovation #LearningEcosystems #HigherEducation #Change #NewBusinessModels #Reinvent #StayingRelevant #Surviving

Dawn of the Age of Digital Learning [Moe & Rajendran]

On 05/06/2020, in 21st century, 24x7x365 access, adult learning, algorithms, analytics, Artificial Intelligence / Machine Learning / Deep Learning, Asia, blended learning, business side of he, career development, change, changing business models, colleges, community colleges, competency-based learning/education, content development, corporate / business world, corporate universities / corporate training, cost of getting a degree, dangers of the status quo, Daniel S. Christian, digital audio, digital learning, digital video, disruption, distance education, education, education technology, elearning, emerging technologies, Europe, face-to-face, faculty, flipping -- inverted learning, future, future of higher education, game-changing environment, generational differences, higher education, homeschooling/homeschoolers, hybrid learning, ideas, India, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs, liberal arts, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, more choice more control, new business models, online learning, online media, online tutoring, organizational change, pace of change, personalized/customized learning, platforms, remote teaching and learning, social learning / networks, society, student-related, surviving, teaching & learning, teaching online, technology (general), traditional / tradition, training / L&D, trends, United States, universities, vendors, vision, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, workplace, by Daniel Christian

Dawn of the Age of Digital Learning — from medium.com by Michael Moe and Vignesh Rajendran
An Acceleration of Trends That Have Been Building for Years

Excerpts:

Some of these new online learners will sink. Some will crawl out of the pool and never go back in. But we believe most will get the hang of it, like it, and will no longer be confined to the shore. Effectively, the genie is not going back in the bottle… digital learning has come of age. We have a B.C. (Before Coronavirus) world transitioning to A.D. (After Disease).
…
The Coronavirus has brought forth the Dawn of the Age of Digital Learning — a time for builders to create the platforms, tools, and technology to propel society forward.

From DSC:
So many of the things in this article reminded me of the things, developments, trends, needs, and possibilities that I have been tracking for years in this vision of a next-generation, global learning platform that I have entitled:

My guess is that the large, primarily online institutions/organizations will come out of this ordeal in much better shape than the majority of the traditional institutions of higher education. It won’t matter what faculty members at liberal arts institutions think about online learning. And as much as some faculty members won’t like to see or hear about it, students will no longer need for such faculty members to be sold on it. Students will come to realize that it was under those faculty members watch that their own enormous gorillas of debt were created. And they are beginning to witness and hear that it’s taking (or will take) older family members decades to pay down their debt.

So, I think that the market will decide the fate of many traditional institutions of higher education. Lifelong learners will vote with their feet — and fingers actually, by typing in a new URL — and simply move to the SNHU’s, ASU’s, UMass Online’s, WGU’s, and Liberty University’s of the world. After 5-10 years of investments in online learning, there will likely be some pretty amazing learning experiences out there.

L&D in Lockdown: What’s taking place? — from modernworkplacelearning.com by Jane Hart

Excerpt:

So what are L&D doing differently?

Zoom is still being used to power virtual sessions, but L&D folk are using different formats than traditional training, e.g.

leaders’ talk shows
virtual interactive sessions for staff to share how they are doing, what has inspired them, energised them, what they are learning and they will take into the future.
virtual coaching to support people managing change and virtual working.
30-min “pop up” trainings on simple, urgent topics like MS Teams

Others in L&D are experimenting with new (for them) formats, e.g.

book summaries and podcasts
weekly newsletters on key topics, mostly to create faster distribution channels
converting face to face items to virtual offerings in various forms, accelerating online access and remote learning campaigns
curation of internal and external content
experimenting with creative practice via an online platform (eg simple drawing exercises designed to help people learn, engage, relax, talk, draw, experiment)
taking the time to reflect and make a better learning experience? Running things online that people said couldn’t be done virtually.

Also see:

5 Things You Must Do To Unlock Team Videoconferencing Potential — from learningsolutionsmag.com by Carmi Levy

Will tools like Otter be much more integrated into our future learning ecosystems, meetings, & teleconferences?

On 04/29/2020, in Artificial Intelligence / Machine Learning / Deep Learning, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, content development, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital audio, digital learning, digital video, distance education, education, education technology, elearning, emerging technologies, future, future of higher education, game-changing environment, global / globalization, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, K-12 related, languages and translation, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs, learning spaces, Legal operations, legal technologies, MOOCs -- Massive Open Online Courses, online learning, online media, online tutoring, platforms, presentations, productivity / tips and tricks, professional development, smart classrooms, smart/connected TV, technologies for your home, technology (general), telelegal, telemedicine / telehealth / virtual health, telepresence, tools, by Daniel Christian

Per Jeremy Caplan: “Try this easy, free transcription tool.
Transcribe Zoom calls, interviews or meetings. Or just dictate.”https://t.co/Y3nZ1s7WTm #videoconferencing #transcription #productivity #recording

— Daniel Christian (@dchristian5) April 29, 2020

With thanks to my sister, Sue Ellen Christian, for forwarding me Jeremy Caplan’s site/newsletter.

Also see:

Otter.ai Selected for AI-Powered Zoom Live Transcriptions — from prweb.com

…and this one as well:

From DSC:

Will tools like Otter be much more integrated into our future learning ecosystems, meetings, & teleconferences?

From DSC:
I don’t think Karl would mind if you posted a link to his video in your Week #1 module…

…and/or in your online orientation sessions, etc.

Thanks Karl for posting this resource out there on YouTube!

A quick-start instruction manual for teaching from home [Ng]

On 04/24/2020, in 24x7x365 access, A/V -- audio/visual, adjunct faculty, colleges, community colleges, corporate / business world, corporate universities / corporate training, digital audio, digital learning, digital video, education, education technology, faculty, flipping -- inverted learning, formal learning, higher education, ideas, instructional design, IT in HE, K-12 related, law schools, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs, learning spaces, multimedia, online learning, online media, online tutoring, remote teaching and learning, tools, training / L&D, United States, universities, web-based collaboration, by Daniel Christian

A quick-start instruction manual for teaching from home — from edsurge.com by Andrew Ng

Excerpt:

How can you migrate a live, in-person class to an online setting quickly, without needing to redesign the class? If you have time to redesign the class into five-minute videos and auto-graded homework, that’s great! But if you don’t, here’s what you can do.

We will go through three quick options with increasing levels of complexity and equipment/setup needed. I recommend using the most sophisticated of these options that you feel comfortable with.

Also, see this PDF file for the full guide.

Why local news outlets may be among this pandemic’s victims [Sue Ellen Christian]

On 04/24/2020, in business, corporate / business world, health, journalism, Michigan, society, surviving, United States, by Daniel Christian

Why local news outlets may be among this pandemic’s victims — from medium.com by Sue Ellen Christian
The healthy functioning of our communities depends on the survival of our local news systems. Here’s how to start resuscitating close-to-home journalism, now.

Excerpt:

Just as we thought it couldn’t get worse for the survival of local news outlets, it has. Covid-19 is attacking what was left of the advertising base for local news outlets. Local retailers are the foundational advertisers for online news outlets. With shelter-in-place orders enacted throughout the country, retailers are struggling to pay the rent; low on their priorities for financial solvency is buying ads in a local newspaper, online news outlet, local television news show or community magazine.

Furthermore, those same retailers, such as book stores and restaurants, where single-sale print copies of local magazines and newspapers are often available, aren’t open, further hurting the already meager revenue streams of local news providers.

New York has the Times. Los Angeles has its Times. The nation’s capital has the Post. We in smaller and mid-size communities not only deserve our close-to-home updates and information, our local democracies rely on it.
…
Daily digital and print news outlets in particular offer citizens a public service: News about the schools our children attend, how our taxes are spent, what is happening in court systems and park districts and local elections. They fight for public documents to be released and public meetings to remain open — to be sure, all vital parts to democracy. But these outlets also offer our communities a reflection of ourselves.

[Podcasts] COVID 19: Leonard, Furlong, & Moon: The Future of Legal Services (Pts 1 & 2)

On 04/21/2020, in 21st century, Access to Justice (A2J), career development, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, communities of practice, competency-based learning/education, corporate / business world, Cost of legal services - including access, experimentation, law schools, leadership, Legal operations, legal reform, legal technologies, legislatures / government / legal, new business models, online learning, podcasting, political science, presentations, productivity / tips and tricks, professional development, society, technology (general), telelegal, tools, vision, by Daniel Christian

Jennifer Leonard, Jordan Long, and Cat Moon

Part I — 4/10/20

This episode is the first of two episodes that discuss the future of the profession in the wake of the COVID19 crisis. Guests Jordan Furlong and Cat Moon discuss:

How COVID 19 exposes the access to justice crisis the profession has created
Why the crisis offers the opportunity to leverage technology in new ways
Why the structures and systems that have defined the profession have been so durable
Whether lawyers view the crisis as a blip or a transformation
How leaders can pivot toward innovation

From DSC:
At several points in the conversation, when Cat and Jordan were both referring to the importance of experimentation within the legal realm, I was reminded of this graphic that I did back in 2013:

I was reminded of it as well because Jennifer Leonard rightly (in my perspective), brought in higher education into the discussion at several points. There are some similarities — especially concerning power and privilege. Well, it’s now true in the legal realm as well (and probably has been true for a while…I’m just behind).

Experimentation. Experimentation. Experimentation. <– so key in the legal realm right now!

Other notes I took:

Triage: Need to deal with essentials to keep afloat. Yourself, staff, clients, cash flow. Put out the fire.
Reconstruction: In parallel, create “field hospitals.” Recession is going to have massive impacts on old systems. Need new systems. Start building institutions that work. Build as many of these as you can. Experiments. House isn’t going to be inhabitable after the fire. Need a new shelter — maybe start w/ a tent, then a cabin, then a house. Build on something small. Start building what’s going to replace the old systems.
Power and privilege imbalance is why people haven’t been able to change things. “I can make you do something for me. You come here so I can dispense justice to you.” But not just judges…throughout the system.
Public legal awareness and legal education. In high schools, universities, colleges, churches, mosques, synagogues, etc.
Higher ed and legal services? Anything we can learn from each other?
Systems created by people who rule the systems. Power imbalance exists in higher ed, but hubris is completely indefensible within the legal realm. Need much better access to legal information and legal understanding.
OS on the Mac. Don’t have another OS for legal system to move to. We need to redesign our legal OS to serve more people.
Law is society’s OS. Law is DOS-based…need Windows or Mac type of leap.
Self protectionism. Hubris. Power imbalance. Power hungry.
Yet many who enter legal profession come in wanting to make the world a better place. Why the move away from these ideals? Need more focus on developing professional identity. Structure, framework for how to be a lawyer. Students become more cynical as time goes by. Also, there’s “ladder pulling.” Pay your dues. Get hazed. I had to do it…now you have to do it. Bar Exam good example of this. Confirmation bias. It’s the way we’ve always done it.

Today, the following things ARE happening — so it CAN be done! The people in charge just didn’ want to do these things.

lawyers working from home
e-filing of documents to courts
video hearings in court
faster, cheaper, more convenient

Jennifer Leonard, Jordan Long, and Cat Moon

Part II – 4/14/20

On this second part of a two-part series, Professor Cat Moon and Jordan Furlong discuss COVID 19’s impact on legal education and law firms. The conversation explores:

The “knock out effect” the crisis has on the various parts of the lawyer formation system
Who might take ownership of coordinating the new landscape of lawyer accreditation
The opportunities lifelong learning creates for law schools to be involved in the ongoing development of legal professionals
How human-centered design and project-based learning offer ways to integrate the three sides of the Delta model of lawyer competency
How small and solo law firms might be impacted by the crisis

Notes I took:

The knock-out effect.
How can we coordinate amongst the players in the system? Will be hard, because of the existing fiefdoms. Power and authority move back up the chain to those who did the delegating in the first place. If the power has been delegated to you, you are at a disadvantage. Jordan sees an assertion of authority from a central entity — legislatures most likely; possibly courts.
This moment offers us an opportunity to experiment and to redesign our systems. Can find new ways to fulfill missions.
Have no choice but to embrace the ambiguity of the moment.
Triage, then try to build something better than what we had before.
We have to build something different. “And look, the sky’s not falling!” Think big. Act boldly in these experiments. Expand what we think is possible.
The repercussions of the Coronavirus will be with us for much longer than many think it will
Legal principles/concepts/rules. Areas of practice. Professional formation (ethics, integrity, operational aspects, & more). Know the law, but also WHY we have the law and lawyers.
Can learn “black letter law” asynchronously and via videoconferencing.
Need to expand curriculum: Project/time management, customer service, financial and tech literacy
Delta Model — a framework for developing lawyer competencies; starts in law schools; what are the skills and competencies; the foundation is the practice of law; research, issue spotting, PM, data analysis, understanding business; understanding people; wholistic approach. A lifelong journey of growth.
Law schools — 3 years, then done. Not a productive way to do things. We need to keep people on top of their game throughout a career. Is legal education a place or a system/process that you enter and re-enter again and again throughout one’s career? Wouldn’t it be great if I could access ___ modules along the way?
How are we going to create/design highly engaging online-based learning experiences? #1 on Cat’s priority list now. Got moved up the priority list.
There are pros and cons for both F2F and online-based learning. Humanizing impact when your professors are teaching from their homes.
Reframing legal education just as we are reframing courts as a service, not a place.
Blended approach can be very effective/powerful.
Need to collect data on what’s working and what’s not working.
Fundamental business model of corporate side is likely at the end of its course; law firms will need a new model for generating profit. For smaller firms, prospects are more dire as their clients are going through major negative changes. Potential unsustainability of many practices.
How can we provide different models that expand access to justice? That help develop happier and healthier lawyers?
Per legalproblemsolving.org, human-centered design is:
- …a fluid framework for discovering problems, ideating solutions, and iterating to continuously improve solutions. HCD provides a methodology for considering both legal service delivery challenges, as well as clients’ legal problems. The HCD method also serves as a tool individual law students can use to craft a rewarding, successful legal career.

Virtual classroom engagement tactics for COVID-19 pandemic — from learningsolutionsmag.com by Bill Brandon

Excerpts:

In the two previous articles in this series (see “ICYMI” at the end of this article), I listed 10 resources for virtual classroom design and delivery, published in the past in Learning Solutions. In this article, I wrap up the series with an additional five that are more tactical in nature.
…
Tips for great delivery in the virtual classroom
Five Essential Skills for Virtual Classroom Facilitators: Cindy Huggett discusses “five key competencies” for virtual classroom delivery that she has identified in her research and through experience. Mastering these skills is essential to facilitating live virtual classroom sessions that are engaging, polished, and professional. Karen Hyder gives tips for “owning your message” through practice and preparation that will ensure authentic delivery.

Learning Ecosystems

Tech conferences are going virtual, and it feels like Netflix content on demand [Swartz]

Reflections on “Shaping the Future of Post-Secondary Education” [cherrytree.com]

L&D in Lockdown: What’s taking place? [Hart]

Why local news outlets may be among this pandemic’s victims [Sue Ellen Christian]

[Podcasts] COVID 19: Leonard, Furlong, & Moon: The Future of Legal Services (Pts 1 & 2)

Virtual classroom engagement tactics for COVID-19 pandemic [Brandon]

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