6 ADA accessibility trends revealed in our mid-year 2022 report — from blog.usablenet.com by Jason Taylor

Excerpt:

We just published our mid-year ADA web and App report created by the UsableNet research team reviewing all lawsuits filed in federal courts under the ADA and California state court under Unruh. We review the cases to identify where a digital property, including websites, mobile apps, and video, is the subject of the claim. Our bi-annual reports let UsableNet inform our clients and provide them with the most up-to-date advice for planning their digital accessibility initiatives.

Here is my main take on some key numbers based on what we have seen in 2022 and what’s driving those numbers. 


 WEB ACCESSIBILITY LAWSUIT NUMBERS ARE HIGH AND SET TO ONLY GET HIGHER.

 
 

Highlights and key insights from TICE 2022 (Training Industry Conference & Expo) — from christytuckerlearning.com by Christy Tucker

Excerpt:

[From June 21-23], I attended and presented at TICE 2022 (Training Industry Conference & Expo). This is the first time I have attended any Training Industry event. It was also the first time the conference has been back to in person since the beginning of the pandemic. This is a local conference for me, hosted in Raleigh, NC, about 30 minutes from home. It was great to meet up with several people I had previously only met online.

As with other conferences, I try to review my notes afterwards to pull out a few key insights. This helps me remember what I learned, and helps share the ideas with those who couldn’t attend.

Shannon Tipton shared a worksheet and process for planning “drip-feed learning,” or a scheduled delivery of chunked content to support spaced learning. I liked the idea of treating the drips like a story and keeping people engaged by making them curious about what happens next.

 

The Metaverse in 2040 — from pewresearch.org by Janna Anderson and Lee Rainie
Hype? Hope? Hell? Maybe all three. Experts are split about the likely evolution of a truly immersive ‘metaverse.’ They expect that augmented- and mixed-reality enhancements will become more useful in people’s daily lives. Many worry that current online problems may be magnified if Web3 development is led by those who built today’s dominant web platforms

 

The metaverse will, at its core, be a collection of new and extended technologies. It is easy to imagine that both the best and the worst aspects of our online lives will be extended by being able to tap into a more-complete immersive experience, by being inside a digital space instead of looking at one from the outside.

Laurence Lannom, vice president at the Corporation for National Research Initiatives

“Virtual, augmented and mixed reality are the gateway to phenomenal applications in medicine, education, manufacturing, retail, workforce training and more, and it is the gateway to deeply social and immersive interactions – the metaverse.

Elizabeth Hyman, CEO for the XR Association

 


 

The table of contents for the Metaverse in 2040 set of articles out at Pew Research dot org -- June 30, 2022

 


 

Screenshot of Adobe Live -- is Adobe Live a type of component of our future learning ecosystems?

From DSC:
It seems to me that this is one of the types of learning experiences that we will have in the future — i.e., where you can tap into a variety of live/virtual streams of content whereby you can peer over the shoulder of experts using products and/or services.

streams of content are ever flowing by -- we need to tap into them and contribute to them

 

From DSC:
An AI-backed platform will constantly search all job postings and present the most desired skills in the marketplace and then how to get those skills. The providers will be individuals, organizations, training providers, traditional institutions of higher education, vendors and more.

Depending upon what happens with blockchain — and if a much more energy-efficient/environmentally-friendly solution can be implemented — blockchain may be a part of that equation.

 

Meet the metaverse: Creating real value in a virtual world — from mckinsey.com with Eric Hazan and Lareina Yee

Excerpt (emphasis DSC):

Welcome to the metaverse. Now, where exactly are we? Imagine for a moment the next iteration of the internet, seamlessly combining our physical and digital lives. It’s many things: a gaming platform, a virtual retail spot, a training tool, an advertising channel, a digital classroom, a gateway to entirely new virtual experiences. While the metaverse continues to be defined, its potential to unleash the next wave of digital disruption is clear. In the first five months of 2022, more than $120 billion have been invested in building out metaverse technology and infrastructure. That’s more than double the $57 billion invested in all of 2021.

How would you define the metaverse?
Lareina: What’s exciting is that the metaverse, like the internet, is the next platform on which we can work, live, connect, and collaborate. It’s going to be an immersive virtual environment that connects different worlds and communities. There are going to be creators and alternative currencies that you can buy and sell things with. It will have a lot of the components of Web3 and gaming and AR, but it will be much larger.

Also relevant/see:


Also relevant/see:


 

Changing the narrative on degree requirements — from workshift.opencampusmedia.org by Paul Fain; with thanks to Ryan Craig (I believe) for this resource
An ad campaign from Opportunity@Work and the Ad Council will call on employers to drop the “paper ceiling” and hire more skilled workers without four-year degrees.

Excerpt:

A new national advertising campaign will seek to influence employers to look beyond the four-year degree in hiring, with the message that a “paper ceiling” holds back half the U.S. workforce.

The ads from Opportunity@Work and the Ad Council are slated to start running in September. With slick production and some big corporate partners, including Walmart and Google, the campaign is designed to nudge hiring managers across the country to make good on the growing number of pledges from company C-suites, state capitals, and the White House to drop barriers for skilled job seekers who lack bachelor’s degrees.

This group of more than 70M Americans includes community college graduates, experienced workers, veterans of the U.S. military, and completers of job training programs or alternatives to college, according to the nonprofit Opportunity@Work. The ads will celebrate these workers, which the group says are skilled through alternative routes (STARs).


Also relevant, see:

Americans support student loan forgiveness, but would rather rein in college costs — from npr.org by Cory Turner; with thanks to Bryan Alexander for posting this on LinkedIn

Excerpt (emphasis DSC):

Erasing old debts vs. fixing the system
In one of the poll’s most unexpected findings, respondents were asked to choose which sentence they agreed with more:

    1. “The government should prioritize making college more affordable for current and future students”
    2. “The government should prioritize forgiving some debt for those with existing student loans”

A whopping 82% said the government’s priority should be making college more affordable for current and future students. Just 16% believed forgiving student debts should take priority.

What that tells me is that, while student loan forgiveness for some is seen as a good proposal and a short-term fix, where we actually need to go from here is true, systematic change,” Newall says.

 

The Future of Education | By Futurist Gerd Leonhard | A Video for EduCanada — from futuristgerd.com

Per Gerd:

Recently, I was invited by the Embassy of Canada in Switzerland to create this special presentation and promotional video discussing the Future of Education and to explore how Canada might be leading the way. Here are some of the key points I spoke about in the video. Watch the whole thing here: the Future of Education.

 

…because by 2030, I believe, the traditional way of learning — just in case — you know storing, downloading information will be replaced by learning just in time, on-demand, learning to learn, unlearning, relearning, and the importance of being the right person. Character skills, personality skills, traits, they may very well rival the value of having the right degree.

If you learn like a robot…you’ll never have a job to begin with.

Gerd Leonhard


Also relevant/see:

The Next 10 Years: Rethinking Work and Revolutionising Education (Gerd Leonhard’s keynote in Riga) — from futuristgerd.com


 

The 2022 L&D Global Sentiment Survey — from donaldtaylor.co.uk by Donald Taylor

Excerpt:

This year’s L&D Global Sentiment Survey, the ninth, shows L&D at a turning point, as the result of two forces. One is the demands of organisations, as they emerge from the pandemic, for more training delivery, very often with unchanged or reduced resources for L&D. The other is the need to deal with the emergency measures put in place in 2020 to deal with the immediate impact of COVID-19.

This sense of practitioners being under pressure is amply illustrated by responses to the free text question ‘What is your biggest L&D challenge in 2022?’ 40% of respondents answered, with the answers painting a picture of practitioners being asked to do more, in difficult circumstances, to support the learning of overworked employees and uninterested employers.

It is tempting to see this as a return to business-as-usual for L&D. Hasn‘t it always been the case that the department needed to fight for the attention of both executives and employees? Behind this undeniable reality, however, there are definite signs of longer-term trends emerging.


 


 

Some learning-related tips from Eva Keiffenheim’s Learn Letter


Excerpts from Eva’s 6/15/22 letter re: learning a language — with Mathias Barra, who “has studied about 20 languages and is fluent in six”

2) The best way to mastery is by making language learning part of your life
There’s no single best way to study languages. Mathias approached every language differently.

The most important thing is to find some activities that you actually enjoy in the language. For example, you can:

  • watch a Netflix series with double subtitles with the free Language Reactor extension
  • reading a book in the language you’re learning, for example with easy readers?
  • go to radio.garden and listen to the language you’re learning
  • switch your phone settings to another language
  • write your diary in the language you’re learning

“The best way to study languages is not to limit it to study time, but to make it part of your life, for example, through exposure.”

Some tools and resources Mathias recommends:

  • iTalki offers 1-on-1 lessons in more than 150 languages
  • Journaly allows you to type a text that natives correct
  • Slowly connects you with a language tandem for writing letters
  • HiNative gets you answers from native speakers
  • Speechling helps you work on listening comprehension

See the full interview here.

And from Eva’s 6/22/22 Learn Letter:

According to this concept, there’s an optimal arousal level for task performance. The Yerkes-Dodson Law says there is an empirical relationship between stress and performance. Yerkes and Dodson discovered that the optimal arousal level depends on the complexity and difficulty of the task.

From DSC:
Reading a bit about the Yerkes-Dodson Law, I was reminded of a bad learning experience from years ago. I recall sitting in a conference room at Baxter Healthcare and I was trying to learn more about programming.  I had just been switched into a new group and my new supervisor was trying to teach me some basic items (basic to him, anyway). He was getting increasingly frustrated at me for not understanding some things. The more frustrated he got, the less I could even concentrate on what he was saying and trying to teach me. 

Along these lines, I also remember a relative trying to teach another relative some new things. Again, the more upset the “teacher” got, the less able the “learner” was able to concentrate. It didn’t end well. 

Oh…what’s that?! I’m hearing a loud “Amen!!!” coming from countless music teachers and students out there too. 

For these kinds of reasons, I want to learn more about the place of emotion in our learning ecosystems.

 

Coursera’s Global Skills Report

Excerpt from the Executive Summary:

Here are some of our top findings:

  • Digital skills are the shared language of the modern economy.
  • Women’s participation continued to rise.
  • The developing world had the highest rate of learner growth.
  • Lower levels of internet access mean lower levels of skills proficiency.
  • Courses in human skills had more learners from developed countries, while those in digital skills had more from developing ones.
  • The U.S. held steady in its overall skills proficiency ranking—yet it lost meaningful ground in core technology and data science skills.
  • Europe leads the world in skills proficiency.
  • Proficiency in technology and data science skills varies widely across the Asia-Pacific region.
  • Learners used Coursera to understand the pandemic.
 

Boost Usability of Libraries & Knowledge Hubs with Automation — from learningsolutionsmag.com by Markus Bernhardt

Excerpts (emphasis DSC):

Our article series looks at the top three areas where we see automation and AI revolutionizing the way in which successful L&D teams work: Asset libraries and knowledge hubs; hyper-personalized, truly adaptive learning; and capability mapping. This article examines the impact of AI and automation on maintaining asset libraries and knowledge hubs.

Thus, the contextualization engine becomes a powerful content management tool. It is also easy to use and requires no particular subject matter knowledge of the user; the librarian who has read everything does that for the user. And this works, of course, with articles, slide decks, audio, video, and even VR/AR content, and basically any file type.

Assets can be mapped to competencies, skills, learning objectives, departments, the requirements of a specific course or workshop, or to the horizontals and verticals of an organization’s internal restructuring model. And this takes place within seconds and minutes, and at scale.

With the ability to map content as well as practice exercises, questions, and assessments automatically into each concept’s complexity tree, it is now possible to use automation and AI to deliver adaptive and truly personalized learning content and learning paths. 
 

Will Learning Move into the Metaverse? — from learningsolutionsmag.com by Pamela Hogle

Excerpt:

In its 2022 Tech Trends report, the Future Today Institute predicts that, “The future of work will become more digitally immersive as companies deploy virtual meeting platforms, digital experiences, and mixed reality worlds.”

Learning leaders are likely to spearhead the integration of their organizations’ workers into a metaverse, whether by providing training in using the tools that make a metaverse possible or through developing training and performance support resources that learners will use in an immersive environment.

Advantages of moving some workplace collaboration and learning into a metaverse include ease of scaling and globalization. The Tech Trends report mentions personalization at scale and easy multilingual translation as advantages of “synthetic media”—algorithmically generated digital content, which could proliferate in metaverses.

Also see:

Future Institute Today -- Tech Trends 2022


Also from learningsolutionsmag.com, see:

Manage Diverse Learning Ecosystems with Federated Governance

Excerpt:

So, over time, the L&D departments eventually go back to calling their own shots.

What does this mean for the learning ecosystem? If each L&D team chooses its own learning platforms, maintenance and support will be a nightmare. Each L&D department may be happy with the autonomy but learners have no patience for navigating multiple LMSs or going to several systems to get their training records.

Creating common infrastructure among dispersed groups
Here you have the problem: How can groups that have no accountability to each other share a common infrastructure?

 

Measurement has never mattered more — from chieflearningofficer.com by Tom Griffiths
5 best practices to excel at L&D measurement in remote and hybrid work.

Excerpt:

Measuring learning has always been important, but in today’s remote and hybrid workplaces, it’s essential. You can develop, design and deliver the best training programs, but if you can’t show stakeholders across the organization that it actually “worked,” then you’re missing a crucial part of the story. Today’s remote and hybrid workplaces demonstrate that it’s more important than ever to use structured and intentional measurement methods, due to the reduced visibility and increased flexibility of our workforce. If business leaders were skeptical before about how in-person training impacted behaviors in the office, imagine how skeptical they might be now as training takes place from home in our pajamas.

Showing training results under these conditions has never been so important for learning and development. While the training environments have changed, companies still need to show that every dollar spent was a good investment. And how can we say training, or the L&D function it comes out of, is valuable if we never measure its effectiveness?

From DSC:
I agree that it helps to attempt to measure learning — and thus I posted this article by Tom Griffiths from Chief Learning Officer. That said, it’s much easier said than done. In fact, I think it’s most likely impossible to actually and accurately do so.

To me, it’s like when I was working at Kraft and we were trying to get people to use electronic mail. How would you begin to quantify the Return on Investment (ROI) from using/implementing email throughout the organization? As but one example, what happens if two people or two groups/departments are able to communicate faster and collaborate better due to electronic mail and are able to get a new product to market first?

  • How should that be quantified?
  • Is it fair to put all of the value on email/communications?
  • What about the research and the product development/testing that it took to get to that point? How should the ROI be divvied up? For how long should the ROI be attributed to email and to those other things?

Surely email helped a great deal, but to try to quantify that ROI is next to impossible, if not downright impossible. 

The same with learning. Don’t believe me? 

Well, let’s narrow the focus waaaaaaay down for a second — to make it begin to be more realistic.

What did you learn this last week?

  • Can you recall it all?
  • Did you take a pre-test and post-test on everything that you learned?
  • Can you quantify the ROI on each piece of that learning? That is, could you attach a dollar amount to all of the results of that learning? I doubt it. I couldn’t.

But were you glad that you learned those things? Were they beneficial? Do you think learning about new things is worth the trouble?

And that’s just one person looking at the last week of their learning.

Don’t get me wrong. I like the five best practices to excel at L&D measurement. They can be helpful and they can scratch the surface of obtaining such data. But at the end of the day, the C-Suite will have to accept that not everything can be neatly packaged into pieces of data and accurate ROI’s.

Should that stop them from trying to help their employees reinvent themselves? Learn new skills/upskill? No, I don’t think so either. But it’s a fool’s errand to think you’ll be able to measure all learning in one’s organization.

At the end of the day, what drives investment in L&D’s efforts needs to be an appreciation for lifelong learning and the place of learning within the culture of one’s organization. While one may not be able to fully capture the ROI from it, learning is still valuable.

If I were a Chief Learning Officer in a corporation, I’d try to make it so that everyone could get the time and budget to learn something new about ANY topic that they wanted to. Get the love of learning going! Get that yeast baked into the bread.

I’m sure that there’s much more to say about this — but that’s going to have to do it for today. 

 
© 2022 | Daniel Christian