When the future comes to West Michigan, will we be ready?


 

UIX: When the future comes to West Michigan, will we be ready? — from rapidgrowthmedia.com by Matthew Russell

Excerpts (emphasis DSC):

“Here in the United States, if we were to personify things a bit, it’s almost like society is anxiously calling out to an older sibling (i.e., emerging technologies), ‘Heh! Wait up!!!'” Christian says. “This trend has numerous ramifications.”

Out of those ramifications, Christian names three main points that society will have to address to fully understand, make use of, and make practical, future technologies.

  1. The need for the legal/legislative side of the world to close the gap between what’s possible and what’s legal
  2. The need for lifelong learning and to reinvent oneself
  3. The need to make pulse-checking/futurism an essential tool in the toolbox of every member of the workforce today and in the future

 

When the future comes to West Michigan, will we be ready?

Photos by Adam Bird

 

From DSC:
The key thing that I was trying to relay in my contribution towards Matthew’s helpful article was that we are now on an exponential trajectory of technological change. This trend has ramifications for numerous societies around the globe, and it involves the legal realm as well. Hopefully, all of us in the workforce are coming to realize our need to be constantly pulse-checking the relevant landscapes around us. To help make that happen, each of us needs to be tapping into the appropriate “streams of content” that are relevant to our careers so that our knowledgebases are as up-to-date as possible. We’re all into lifelong learning now, right?

Along these lines, increasingly there is a need for futurism to hit the mainstream. That is, when the world is moving at 120+mph, the skills and methods that futurists follow must be better taught and understood, or many people will be broadsided by the changes brought about by emerging technologies. We need to better pulse-check the relevant landscapes, anticipate the oncoming changes, develop potential scenarios, and then design the strategies to respond to those potential scenarios.

 

 

Towards a Reskilling Revolution: Industry-Led Action for the Future of Work — from weforum.org

As the Fourth Industrial Revolution impacts skills, tasks and jobs, there is growing concern that both job displacement and talent shortages will impact business dynamism and societal cohesion. A proactive and strategic effort is needed on the part of all relevant stakeholders to manage reskilling and upskilling to mitigate against both job losses and talent shortages.

Through the Preparing for the Future of Work project, the World Economic Forum provides a platform for designing and implementing intra-industry collaboration on the future of work, working closely with the public sector, unions and educators. The output of the project’s first phase of work, Towards a Reskilling Revolution: A Future of Jobs for All, highlighted an innovative method to identify viable and desirable job transition pathways for disrupted workers. This second report, Towards a Reskilling Revolution: Industry-Led Action for the Future of Work extends our previous research to assess the business case for reskilling and establish its magnitude for different stakeholders. It also outlines a roadmap for selected industries to address specific challenges and opportunities related to the transformation of their workforce.

 

See the PDF file / report here.

 

 

 

 

Amazon has 10,000 employees dedicated to Alexa — here are some of the areas they’re working on — from businessinsider.com by Avery Hartmans

Summary (emphasis DSC):

  • Amazon’s vice president of Alexa, Steve Rabuchin, has confirmed that yes, there really are 10,000 Amazon employees working on Alexa and the Echo.
  • Those employees are focused on things like machine learning and making Alexa more knowledgeable.
  • Some employees are working on giving Alexa a personality, too.

 

 

From DSC:
How might this trend impact learning spaces? For example, I am interested in using voice to intuitively “drive” smart classroom control systems:

  • “Alexa, turn on the projector”
  • “Alexa, dim the lights by 50%”
  • “Alexa, open Canvas and launch my Constitutional Law I class”

 

 

 

AI fail: Japan’s Henn-na Hotel dumps ‘annoying’ robot staff, hires humans — from scmp.com by Julian Ryall
Dinosaur receptionists are a thing of the past as Japan’s first robot hotel concludes there “are places where they are just not needed”

Excerpt:

The hotel decided to withdraw the dinosaur and humanoid robots that staffed front desks at its properties because they were unable to respond to queries from guests about local attractions or access to airports. Humans were also on stand-by every time a guest’s passport needed to be registered.

 

 

 

That said, also see:

AI predictions for 2019 from Yann LeCun, Hilary Mason, Andrew Ng, and Rumman Chowdhury — from venturebeat.com by Khair Johnson

Excerpt:

In the year ahead, Chowdhury expects to see more government scrutiny and regulation of tech around the world.

“AI and the power that is wielded by the global tech giants raises a lot of questions about how to regulate the industry and the technology,” she said. “In 2019, we will have to start coming up with the answers to these questions — how do you regulate a technology when it is a multipurpose tool with context-specific outcomes? How do you create regulation that doesn’t stifle innovation or favor large companies (who can absorb the cost of compliance) over small startups? At what level do we regulate? International? National? Local?”

She also expects to see the continued evolution of AI’s role in geopolitical matters.

“This is more than a technology, it is an economy- and society-shaper. We reflect, scale, and enforce our values in this technology, and our industry needs to be less naive about the implications of what we build and how we build it,” she said. For this to happen, she believes people need to move beyond the idea common in the AI industry that if we don’t build it, China will, as if creation alone is where power lies.

 

“We hold the responsibility of recreating the world in a way that is more just, more fair, and more equitable while we have the rare opportunity to do so. This moment in time is fleeting; let’s not squander it.”

 

 

 

 

Training the workforce of the future: Education in America will need to adapt to prepare students for the next generation of jobs – including ‘data trash engineer’ and ‘head of machine personality design’– from dailymail.co.uk by Valerie Bauman

Excerpts:

  • Careers that used to safely dodge the high-tech bullet will soon require at least a basic grasp of things like web design, computer programming and robotics – presenting a new challenge for colleges and universities
  • A projected 85 percent of the jobs that today’s college students will have in 2030 haven’t been invented yet
  • The coming high-tech changes are expected to touch a wider variety of career paths than ever before
  • Many experts say American universities aren’t ready for the change because the high-tech skills most workers will need are currently focused just on people specializing in science, technology, engineering and math

.

 

 

 

Presentation Translator for PowerPoint — from Microsoft (emphasis below from DSC:)

Presentation Translator breaks down the language barrier by allowing users to offer live, subtitled presentations straight from PowerPoint. As you speak, the add-in powered by the Microsoft Translator live feature, allows you to display subtitles directly on your PowerPoint presentation in any one of more than 60 supported text languages. This feature can also be used for audiences who are deaf or hard of hearing.

 

Additionally, up to 100 audience members in the room can follow along with the presentation in their own language, including the speaker’s language, on their phone, tablet or computer.

 

From DSC:
Up to 100 audience members in the room can follow along with the presentation in their own language! Wow!

Are you thinking what I’m thinking?! If this could also address learners and/or employees outside the room as well, this could be an incredibly powerful piece of a next generation, global learning platform! 

Automatic translation with subtitles — per the learner’s or employee’s primary language setting as established in their cloud-based learner profile. Though this posting is not about blockchain, the idea of a cloud-based learner profile reminds me of the following graphic I created in January 2017.

A couple of relevant quotes here:

A number of players and factors are changing the field. Georgia Institute of Technology calls it “at-scale” learning; others call it the “mega-university” — whatever you call it, this is the advent of the very large, 100,000-plus-student-scale online provider. Coursera, edX, Udacity and FutureLearn (U.K.) are among the largest providers. But individual universities such as Southern New Hampshire, Arizona State and Georgia Tech are approaching the “at-scale” mark as well. One could say that’s evidence of success in online learning. And without question it is.

But, with highly reputable programs at this scale and tuition rates at half or below the going rate for regional and state universities, the impact is rippling through higher ed. Georgia Tech’s top 10-ranked computer science master’s with a total expense of less than $10,000 has drawn more than 10,000 qualified majors. That has an impact on the enrollment at scores of online computer science master’s programs offered elsewhere. The overall online enrollment is up, but it is disproportionately centered in affordable scaled programs, draining students from the more expensive, smaller programs at individual universities. The dominoes fall as more and more high-quality at-scale programs proliferate.

— Ray Schroeder

 

 

Education goes omnichannel. In today’s connected world, consumers expect to have anything they want available at their fingertips, and education is no different. Workers expect to be able to learn on-demand, getting the skills and knowledge they need in that moment, to be able to apply it as soon as possible. Moving fluidly between working and learning, without having to take time off to go to – or back to – school will become non-negotiable.

Anant Agarwal

 

From DSC:
Is there major change/disruption ahead? Could be…for many, it can’t come soon enough.

 

 

Ten HR trends in the age of artificial intelligence — from fortune.com by Jeanne Meister
The future of HR is both digital and human as HR leaders focus on optimizing the combination of human and automated work. This is driving a new HR priority: requiring leaders and teams to develop fluency in artificial intelligence while they re-imagine HR to be more personal, human, and intuitive.

Excerpt from 21 More Jobs Of the Future (emphasis DSC):

Voice UX Designer: This role will leverage voice as a platform to deliver an “optimal” dialect and sound that is pleasing to each of the seven billion humans on the planet. The Voice UX Designer will do this by creating a set of AI tools and algorithms to help individuals find their “perfect voice” assistant.

Head of Business Behavior: The head of business behavior will analyze employee behavioral data such as performance data along with data gathered through personal, environmental and spatial sensors to create strategies to improve employee experience, cross company collaboration, productivity and employee well-being.

The question for HR leaders is: What are new job roles in HR that are on the horizon as A.I. becomes integrated into the workplace?

Chief Ethical and Humane Use Officer: This job role is already being filled by Salesforce announcing its first Chief Ethical and Humane Officer this month. This new role will focus on developing strategies to use technology in an ethical and humane way. As practical uses of AI have exploded in recent years, we look for more companies to establish new jobs focusing on ethical uses of AI to ensure AI’s trustworthiness, while also helping to diffuse fears about it.

A.I. Trainer: This role allows the existing knowledge you have about a job to be ready for A.I. to use.  Creating knowledge for an A.I. supported workplace requires individuals to tag or “annotate” discrete knowledge nuggets so the correct data is served up in a conversational interface. This role is increasingly important as the role of a recruiter is augmented by AI.

 

 

Also see:

  • Experts Weigh in on Merits of AI in Education — from by Dian Schaffhauser
    Excerpt:
    Will artificial intelligence make most people better off over the next decade, or will it redefine what free will means or what a human being is? A new report by the Pew Research Center has weighed in on the topic by conferring with some 979 experts, who have, in summary, predicted that networked AI “will amplify human effectiveness but also threaten human autonomy, agency and capabilities.”

    These same experts also weighed in on the expected changes in formal and informal education systems. Many mentioned seeing “more options for affordable adaptive and individualized learning solutions,” such as the use of AI assistants to enhance learning activities and their effectiveness.

 

 

Big tech may look troubled, but it’s just getting started — from nytimes.com by David Streitfeld

Excerpt:

SAN JOSE, Calif. — Silicon Valley ended 2018 somewhere it had never been: embattled.

Lawmakers across the political spectrum say Big Tech, for so long the exalted embodiment of American genius, has too much power. Once seen as a force for making our lives better and our brains smarter, tech is now accused of inflaming, radicalizing, dumbing down and squeezing the masses. Tech company stocks have been pummeled from their highs. Regulation looms. Even tech executives are calling for it.

The expansion underlines the dizzying truth of Big Tech: It is barely getting started.

 

“For all intents and purposes, we’re only 35 years into a 75- or 80-year process of moving from analog to digital,” said Tim Bajarin, a longtime tech consultant to companies including Apple, IBM and Microsoft. “The image of Silicon Valley as Nirvana has certainly taken a hit, but the reality is that we the consumers are constantly voting for them.”

 

Big Tech needs to be regulated, many are beginning to argue, and yet there are worries about giving that power to the government.

Which leaves regulation up to the companies themselves, always a dubious proposition.

 

 

 

The world is changing. Here’s how companies must adapt. — from weforum.org by Joe Kaeser, President and Chief Executive Officer, Siemens AG

Excerpts (emphasis DSC):

Although we have only seen the beginning, one thing is already clear: the Fourth Industrial Revolution is the greatest transformation human civilization has ever known. As far-reaching as the previous industrial revolutions were, they never set free such enormous transformative power.

The Fourth Industrial Revolution is transforming practically every human activity...its scope, speed and reach are unprecedented.

Enormous power (Insert from DSC: What I was trying to get at here) entails enormous risk. Yes, the stakes are high. 

 

“And make no mistake about it: we are now writing the code that will shape our collective future.” CEO of Siemens AG

 

 

Contrary to Milton Friedman’s maxim, the business of business should not just be business. Shareholder value alone should not be the yardstick. Instead, we should make stakeholder value, or better yet, social value, the benchmark for a company’s performance.

Today, stakeholders…rightfully expect companies to assume greater social responsibility, for example, by protecting the climate, fighting for social justice, aiding refugees, and training and educating workers. The business of business should be to create value for society.

This seamless integration of the virtual and the physical worlds in so-called cyber-physical systems – that is the giant leap we see today. It eclipses everything that has happened in industry so far. As in previous industrial revolutions but on a much larger scale, the Fourth Industrial Revolution will eliminate millions of jobs and create millions of new jobs.

 

“…because the Fourth Industrial Revolution runs on knowledge, we need a concurrent revolution in training and education.

If the workforce doesn’t keep up with advances in knowledge throughout their lives, how will the millions of new jobs be filled?” 

Joe Kaeser, President and Chief Executive Officer, Siemens AG

 

 


From DSC:
At least three critically important things jump out at me here:

  1. We are quickly approaching a time when people will need to be able to reinvent themselves quickly and cost-effectively, especially those with families and who are working in their (still existing) jobs. (Or have we already entered this period of time…?)
  2. There is a need to help people identify which jobs are safe to reinvent themselves to — at least for the next 5-10 years.
  3. Citizens across the globe — and their relevant legislatures, governments, and law schools — need to help close the gap between emerging technologies and whether those technologies should even be rolled out, and if so, how and with which features.

 


 

What freedoms and rights should individuals have in the digital age?

Joe Kaeser, President and Chief Executive Officer, Siemens AG

 

 

Facial recognition has to be regulated to protect the public, says AI report — from technologyreview.com by Will Knight
The research institute AI Now has identified facial recognition as a key challenge for society and policymakers—but is it too late?

Excerpt (emphasis DSC):

Artificial intelligence has made major strides in the past few years, but those rapid advances are now raising some big ethical conundrums.

Chief among them is the way machine learning can identify people’s faces in photos and video footage with great accuracy. This might let you unlock your phone with a smile, but it also means that governments and big corporations have been given a powerful new surveillance tool.

A new report from the AI Now Institute (large PDF), an influential research institute based in New York, has just identified facial recognition as a key challenge for society and policymakers.

 

Also see:

EXECUTIVE SUMMARY
At the core of the cascading scandals around AI in 2018 are questions of accountability: who is responsible when AI systems harm us? How do we understand these harms, and how do we remedy them? Where are the points of intervention, and what additional research and regulation is needed to ensure those interventions are effective? Currently there are few answers to these questions, and the frameworks presently governing AI are not capable of ensuring accountability. As the pervasiveness, complexity, and scale of these systems grow, the lack of meaningful accountability and oversight – including basic safeguards of responsibility, liability, and due process – is an increasingly urgent concern.

Building on our 2016 and 2017 reports, the AI Now 2018 Report contends with this central
problem and addresses the following key issues:

  1. The growing accountability gap in AI, which favors those who create and deploy these
    technologies at the expense of those most affected
  2. The use of AI to maximize and amplify surveillance, especially in conjunction with facial
    and affect recognition, increasing the potential for centralized control and oppression
  3. Increasing government use of automated decision systems that directly impact individuals and communities without established accountability structures
  4. Unregulated and unmonitored forms of AI experimentation on human populations
  5. The limits of technological solutions to problems of fairness, bias, and discrimination

Within each topic, we identify emerging challenges and new research, and provide recommendations regarding AI development, deployment, and regulation. We offer practical pathways informed by research so that policymakers, the public, and technologists can better understand and mitigate risks. Given that the AI Now Institute’s location and regional expertise is concentrated in the U.S., this report will focus primarily on the U.S. context, which is also where several of the world’s largest AI companies are based.

 

 

From DSC:
As I said in this posting, we need to be aware of the emerging technologies around us. Just because we can, doesn’t mean we should. People need to be aware of — and involved with — which emerging technologies get rolled out (or not) and/or which features are beneficial to roll out (or not).

One of the things that’s beginning to alarm me these days is how the United States has turned over the keys to the Maserati — i.e., think an expensive, powerful thing — to youth who lack the life experiences to know how to handle such power and, often, the proper respect for such power. Many of these youthful members of our society don’t own the responsibility for the positive and negative influences and impacts that such powerful technologies can have (and the more senior execs have not taken enough responsibility either)!

If you owned the car below, would you turn the keys of this ~$137,000+ car over to your 16-25 year old? Yet that’s what America has been doing for years. And, in some areas, we’re now paying the price.

 

If you owned this $137,000+ car, would you turn the keys of it over to your 16-25 year old?!

 

The corporate world continues to discard the hard-earned experience that age brings…as they shove older people out of the workforce. (I hesitate to use the word wisdom…but in some cases, that’s also relevant/involved here.) Then we, as a society, sit back and wonder how did we get to this place?

Even technologists and programmers in their 20’s and 30’s are beginning to step back and ask…WHY did we develop this application or that feature? Was it — is it — good for society? Is it beneficial? Or should it be tabled or revised into something else?

Below is but one example — though I don’t mean to pick on Microsoft, as they likely have more older workers than the Facebooks, Googles, or Amazons of the world. I fully realize that all of these companies have some older employees. But the youth-oriented culture in American today has almost become an obsession — and not just in the tech world. Turn on the TV, check out the new releases on Netflix, go see a movie in a theater, listen to the radio, cast but a glance at the magazines in the check out lines, etc. and you’ll instantly know
what I mean.

In the workplace, there appears to be a bias against older employees as being less innovative or tech-savvy — such a perspective is often completely incorrect. Go check out LinkedIn for items re: age discrimination…it’s a very real thing. But many of us over the age of 30 know this to be true if we’ve lost a job in the last decade or two and have tried to get a job that involves technology.

 

Microsoft argues facial-recognition tech could violate your rights — from finance.yahoo.com by Rob Pegoraro

Excerpt (emphasis DSC):

On Thursday, the American Civil Liberties Union provided a good reason for us to think carefully about the evolution of facial-recognition technology. In a study, the group used Amazon’s (AMZN) Rekognition service to compare portraits of members of Congress to 25,000 arrest mugshots. The result: 28 members were mistakenly matched with 28 suspects.

The ACLU isn’t the only group raising the alarm about the technology. Earlier this month, Microsoft (MSFT) president Brad Smith posted an unusual plea on the company’s blog asking that the development of facial-recognition systems not be left up to tech companies.

Saying that the tech “raises issues that go to the heart of fundamental human rights protections like privacy and freedom of expression,” Smith called for “a government initiative to regulate the proper use of facial recognition technology, informed first by a bipartisan and expert commission.”

But we may not get new laws anytime soon.

 

just because we can does not mean we should

 

Just because we can…

 

just because we can does not mean we should

 

 

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