Reflections on “DIY Mindset Reshaping Education” [Schaffhauser]

DIY Mindset Reshaping Education — from campustechnology.com by Dian Schaffhauser

Excerpt:

A do-it-yourself mindset is changing the face of education worldwide, according to new survey results. Learners are “patching together” their education from a “menu of options,” including self-teaching, short courses and bootcamps, and they believe that self-service instruction will become even more prevalent for lifelong learning. In the United Sates specifically, 84 percent of people said learning would become even more self-service the older they get.

Among those who have needed to reskill in the last two years to continue doing their jobs, 42 percent found information online and taught themselves and 41 percent took a course or training offered by their employers, a professional association or bootcamp, compared to just 28 percent who pursued a professional certification program, 25 percent who enrolled in a university-level degree program or 12 percent who did nothing.

If people had to learn something new for their career quickly, they said they would be more likely turn to a short training program (47 percent), followed by access to a free resource such as YouTube, Lynda.com or Khan Academy (33 percent). A smaller share (20 percent) would head to an accredited university or college.

 

From DSC:
This is why the prediction from Thomas Frey carries weight and why I’ve been tracking a new learning platform for the 21st century. Given:

  • The exponential pace of technological change occurring in many societies throughout the globe

  • That emerging technologies are game-changers in many industries
  • That people will need to learn about those emerging technologies and how to leverage/use them <– if they want to remain marketable/employed
  • That people need to reinvent themselves quickly, efficiently, and cost-effectively
  • That many people can’t afford the time nor the funding necessary these days to acquire a four-year higher ed degree
  • That running new courses, programs, etc. through committees, faculty senates, etc. takes a great deal of time…and time is something we no longer have (given this new pace of change)

…there needs to be a new, up-to-date, highly responsive, inexpensive learning-related platform for the 21st century. I call this learning platform of the future, “Learning from the Living [Class] Room.” And while it requires subject matter experts / humans in significant ways, AI and other technologies will be embedded throughout such a platform.

 



 

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

source

 

Addendum on 9/18/19:

For $400 per course, students will be able to gain access to course videos that are cinematically filmed and taught by “some of the brightest minds in academia.” Outlier.org students will also have access to problem sets, one-on-one tutoring and assessments proctored through artificial intelligence.

 

 

Technology as Part of the Culture for Legal Professionals -- a Q&A with Mary Grush and Daniel Christian

 


Technology as Part of the Culture for Legal Professionals A Q&A with Daniel Christian — from campustechnology.com by Mary Grush and Daniel Christian

Excerpt (emphasis DSC):

Mary Grush: Why should new technologies be part of a legal education?

Daniel Christian: I think it’s a critical point because our society, at least in the United States — and many other countries as well — is being faced with a dramatic influx of emerging technologies. Whether we are talking about artificial intelligence, blockchain, Bitcoin, chatbots, facial recognition, natural language processing, big data, the Internet of Things, advanced robotics — any of dozens of new technologies — this is the environment that we are increasingly living in, and being impacted by, day to day.

It is so important for our nation that legal professionals — lawyers, judges, attorney generals, state representatives, and legislators among them — be up to speed as much as possible on the technologies that surround us: What are the issues their clients and constituents face? It’s important that legal professionals regularly pulse check the relevant landscapes to be sure that they are aware of the technologies that are coming down the pike. To help facilitate this habit, technology should be part of the culture for those who choose a career in law. (And what better time to help people start to build that habit than within the law schools of our nation?)

 

There is a real need for the legal realm to catch up with some of these emerging technologies, because right now, there aren’t many options for people to pursue. If the lawyers, and the legislators, and the judges don’t get up to speed, the “wild wests” out there will continue until they do.

 


 

An artificial-intelligence first: Voice-mimicking software reportedly used in a major theft — from washingtonpost.com by Drew Harwell

Excerpt:

Thieves used voice-mimicking software to imitate a company executive’s speech and dupe his subordinate into sending hundreds of thousands of dollars to a secret account, the company’s insurer said, in a remarkable case that some researchers are calling one of the world’s first publicly reported artificial-intelligence heists.

The managing director of a British energy company, believing his boss was on the phone, followed orders one Friday afternoon in March to wire more than $240,000 to an account in Hungary, said representatives from the French insurance giant Euler Hermes, which declined to name the company.

 

From DSC:
Needless to say, this is very scary stuff here! Now what…? Who in our society should get involved to thwart this kind of thing?

  • Programmers?
  • Digital audio specialists?
  • Legislators?
  • Lawyers?
  • The FBI?
  • Police?
  • Other?


Addendum on 9/12/19:

 

Alexa Skill Blueprints Publishing Now Available in Australia and New Zealand – Create and Publish a Skill, No Coding Required— from developer.amazon.com by James Ang

Excerpt:

We are excited to announce that now anyone can create and publish an Alexa skill on the Australian Alexa Skills Store using Alexa Skill Blueprints. Skill Blueprints enable you to create and share customised Alexa skills simply by filling in the blanks to one of the dozens of easy-to-use templates, with no coding required. Now you can publish skills created using Alexa Skill Blueprints to the Alexa Skills Store in Australia for customers to discover and use. We have also built new Skill Blueprints specifically for content creators, bloggers, and organisations so they can reach anyone with an Alexa-enabled device.

Create Fun Learning Tools
Whether you are a parent helping your child study or want to teach something you’re passionate about, Blueprints are easy tools to create new ways to learn. Use the QuizFlashcardsFacts, and Listening Quiz Blueprints to help teach new concepts, retain information, and prepare for the next exam. Add your content into the Skill Blueprint template without the need for any coding and make learning fun for everyone.

 

 

Microsoft’s new AI wants to help you crush your next presentation — from pcmag.com by Jake Leary
PowerPoint is receiving a slew of updates, including one that aims to help you improve your public speaking.

Excerpt:

Microsoft [on 6/18/19] announced several PowerPoint upgrades, the most notable of which is an artificial intelligence tool that aims to help you overcome pre-presentation jitters.

The Presenter Coach AI listens to you practice and offers real-time feedback on your pace, word choice, and more. It will, for instance, warn you if you’re using filler words like “umm” and “ahh,” profanities, non-inclusive language, or reading directly from your slides. At the end of your rehearsal, it provides a report with tips for future attempts. Presenter Coach arrives later this summer.

 

 

 Also see:

Microsoft is building a virtual assistant for work. Google is building one for everything else — from qz.com by Dave Gershgorn

Excerpts:

In the early days of virtual personal assistants, the goal was to create a multipurpose digital buddy—always there, ready to take on any task. Now, tech companies are realizing that doing it all is too much, and instead doubling down on what they know best.

Since the company has a deep understanding of how organizations work, Microsoft is focusing on managing your workday with voice, rearranging meetings and turning the dials on the behemoth of bureaucracy in concert with your phone.

 

Voice is the next major platform, and being first to it is an opportunity to make the category as popular as Apple made touchscreens. To dominate even one aspect of voice technology is to tap into the next iteration of how humans use computers.

 

 

From DSC:
What affordances might these developments provide for our future learning spaces?

Will faculty members’ voices be recognized to:

  • Sign onto the LMS?
  • Dim the lights?
  • Turn on the projector(s) and/or display(s)?
  • Other?

Will students be able to send the contents of their mobile devices to particular displays via their voices?

Will voice be mixed in with augmented reality (i.e., the students and their devices can “see” which device to send their content to)?

Hmmm…time will tell.

 

 

Is your college future-ready? — from jisc.ac.uk by Robin Ghurbhurun

Excerpt:

Artificial intelligence (AI) is increasingly becoming science fact rather than science fiction. Alexa is everywhere from the house to the car, Siri is in the palm of your hand and students and the wider community can now get instant responses to their queries. We as educators have a duty to make sense of the information out there, working alongside AI to facilitate students’ curiosities.

Instead of banning mobile phones on campus, let’s manage our learning environments differently

We need to plan strategically to avoid a future where only the wealthy have access to human teachers, whilst others are taught with AI. We want all students to benefit from both. We should have teacher-approved content from VLEs and AI assistants supporting learning and discussion, everywhere from the classroom to the workplace. Let’s learn from the domestic market; witness the increasing rise of co-bot workers coming to an office near you.

 

 

Stanford team aims at Alexa and Siri with a privacy-minded alternative — from nytimes.com by John Markoff

Excerpt:

Now computer scientists at Stanford University are warning about the consequences of a race to control what they believe will be the next key consumer technology market — virtual assistants like Amazon’s Alexa and Google Assistant.

The group at Stanford, led by Monica Lam, a computer systems designer, last month received a $3 million grant from the National Science Foundation. The grant is for an internet service they hope will serve as a Switzerland of sorts for systems that use human language to control computers, smartphones and internet devices in homes and offices.

The researchers’ biggest concern is that virtual assistants, as they are designed today, could have a far greater impact on consumer information than today’s websites and apps. Putting that information in the hands of one big company or a tiny clique, they say, could erase what is left of online privacy.

 

Amazon sends Alexa developers on quest for ‘holy grail of voice science’ — from venturebeat.com by Khari Johnson

Excerpt:

At Amazon’s re:Mars conference last week, the company rolled out Alexa Conversations in preview. Conversations is a module within the Alexa Skills Kit that stitches together Alexa voice apps into experiences that help you accomplish complex tasks.

Alexa Conversations may be Amazon’s most intriguing and substantial pitch to voice developers in years. Conversations will make creating skills possible with fewer lines of code. It will also do away with the need to understand the many different ways a person can ask to complete an action, as a recurrent neural network will automatically generate dialogue flow.

For users, Alexa Conversations will make it easier to complete tasks that require the incorporation of multiple skills and will cut down on the number of interactions needed to do things like reserve a movie ticket or order food.

 

 

From DSC:
Re: the Learning from the Living [Class] Room vision of a next gen learning platform

 

Learning from the Living Class Room

 

…wouldn’t it be cool if you could use your voice to ask your smart/connected “TV” type of device:

“Show me the test questions for Torts I from WMU-Cooley Law School. Cooley could then charge $0.99 for these questions.”

Then, the system knows how you did on answering those questions. The ones you got right, you don’t get asked to review as often as the ones you got wrong. As you get a question right more often, the less you are asked to answer it.

You sign up for such streams of content — and the system assesses you periodically. This helps a person keep certain topics/information fresh in their memory. This type of learning method would be incredibly helpful for students trying to pass the Bar or other types of large/summative tests — especially when a student has to be able to recall information that they learned over the last 3-5 years.

Come to think of it…this method could help all of us in learning new disciplines/topics throughout our lifetimes. Sign up for the streams of content that you want to learn more about…and drop the (no-longer relevant) subscriptions as needed..

 

We need to tap into streams of content in our next gen learning platform

 

Microsoft debuts Ideas in Word, a grammar and style suggestions tool powered by AI — from venturebeat.com by Kyle Wiggers; with thanks to Mr. Jack Du Mez for his posting on this over on LinkedIn

Excerpt:

The first day of Microsoft’s Build developer conference is typically chock-full of news, and this year was no exception. During a keynote headlined by CEO Satya Nadella, the Seattle company took the wraps off a slew of updates to Microsoft 365, its lineup of productivity-focused, cloud-hosted software and subscription services. Among the highlights were a new AI-powered grammar and style checker in Word Online, dubbed Ideas in Word, and dynamic email messages in Outlook Mobile.

Ideas in Word builds on Editor, an AI-powered proofreader for Office 365 that was announced in July 2016 and replaced the Spelling & Grammar pane in Office 2016 later that year. Ideas in Words similarly taps natural language processing and machine learning to deliver intelligent, contextually aware suggestions that could improve a document’s readability. For instance, it’ll recommend ways to make phrases more concise, clear, and inclusive, and when it comes across a particularly tricky snippet, it’ll put forward synonyms and alternative phrasings.

 

Also see:

 

 

Microsoft rolls out healthcare bot: How it will change healthcare industry — from yourtechdiet.com by Brian Curtis

Excerpt:

AI and the Healthcare Industry
This technology is evidently the game changer in the healthcare industry. According to the reports by Frost & Sullivan, the AI market for healthcare is likely to experience a CAGR of 40% by 2021, and has the potential to change industry outcomes by 30-40%, while cutting treatment costs in half.

In the words of Satya Nadella, “AI is the runtime that is going to shape all of what we do going forward in terms of the applications as well as the platform advances”.

Here are a few ways Microsoft’s Healthcare Bot will shape the Healthcare Industry…

 

Also see:

  • Why AI will make healthcare personal — from weforum.org by Peter Schwartz
    Excerpt:
    Digital assistants to provide a 24/7 helping hand
    The digital assistants of the future will be full-time healthcare companions, able to monitor a patient’s condition, transmit results to healthcare providers, and arrange virtual and face-to-face appointments. They will help manage the frequency and dosage of medication, and provide reliable medical advice around the clock. They will remind doctors of patients’ details, ranging from previous illnesses to past drug reactions. And they will assist older people to access the care they need as they age, including hospice care, and help to mitigate the fear and loneliness many elderly people feel.

 

  • Introducing New Alexa Healthcare Skills — from developer.amazon.com by Rachel Jiang
    Excerpts:
    The new healthcare skills that launched today are:Express Scripts (a leading Pharmacy Services Organization)
    Cigna Health Today (by Cigna, the global health service company)
    My Children’s Enhanced Recovery After Surgery (ERAS) (by Boston Children’s Hospital, a leading children’s hospital)
    Swedish Health Connect (by Providence St. Joseph Health, a healthcare system with 51 hospitals across 7 states and 829 clinics)
    Atrium Health (a healthcare system with more than 40 hospitals and 900 care locations throughout North and South Carolina and Georgia)
    Livongo (a leading consumer digital health company that creates new and different experiences for people with chronic conditions)

Voice as the Next Frontier for Conveniently Accessing Healthcare Services

 

  • Got health care skills? Big Tech wants to hire you — from linkedin.com Jaimy Lee
    Excerpt:
    As tech giants like Amazon, Apple and Google place bigger and bigger bets on the U.S. health care system, it should come as no surprise that the rate at which they are hiring workers with health care skills is booming.We took a deep dive into the big tech companies on this year’s LinkedIn Top Companies list in the U.S., uncovering the most popular health care skills among their workers — and what that says about the future of health care in America.
 

Video: Chatbots’ History and Future — from which-50.com by Joseph Brookes

Excerpt:

What’s Next For Chatbots?
One area where chatbots will have an increasing impact in the future is language, according to Kraeutler. He argues the further integration of language services from the likes of Google will bring down processing times in multilingual scenarios.

“Having a chatbot where a consumer can very easily speak in their native tongue and use services like Google to provide real-time translation — and increasingly very accurate real-time translation. That allows the bot to respond to the consumer, again, very accurately, but also in their native tongue.”

That translation feature, Kraeutler says, will also be vital in assisted conversations — where bots assist human agents to provide next-best actions — allowing the two human parties to converse in near real time in their native languages.

 

From DSC:
This is much more than a Voice Response Unit (VRU) Phase II…the educational realm should watch what happens with chatbots…as they could assist with doing some heavy lifting in the learning world.

 

 

Gartner: Top 10 Strategic Technologies Impacting Higher Ed in 2019 — from campustechnology.com by Rhea Kelly

Excerpt:

  • Artificial intelligence conversational interfaces. Gartner defines these as “a subset of conversational user interfaces (CUIs), in which user and machine interactions occur in the user’s spoken or written natural language.” The benefit for higher ed insitutions: “CUIs place responsibility on the machine interface to learn what the user wants, rather than the user having to learn the software, saving user time, increasing student satisfaction, and being available to use 24/7.”
  • Smart campus. This is “a physical or digital environment in which humans and technology-enabled systems interact to create more immersive and automated experiences for university stakeholders.” While smart campus initiatives are still in the early stages, there has been a rising interest across higher ed institutions, according to Gartner. “The smart campus will drive growth in markets like robotic process automation solutions and augmented and virtual reality in the higher education space. Campus efficiency will be enhanced and student learning will be enriched with the new capabilities they bring. It’s a win all-around, except for the data security implications that come with most technology initiatives today,” said Morgan.
  • Digital credentialing technologies. “Students, faculty and the higher education institutions they are a part of are starting to expect the ability to quickly and freely exchange credentials to enhance the verification and recruitment process,” noted Gartner. Technologies such as blockchain and data encryption are driving change in this area. “In many ways, credentials issued by an education institution are the only tangible evidence of higher education. They should be considered the currency of the education ecosystem,” said Morgan. “These technologies really enable universities to leverage technology to improve the student experience by giving them more control over their information. The only hurdle is a general lack of understanding of digital credentialing technologies and risk-averseness in the high-stakes nature of the higher education market.”

 

 

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Is Thomas Frey right? “…by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet.”

From a fairly recent e-newsletter from edsurge.com — though I don’t recall the exact date (emphasis DSC):

New England is home to some of the most famous universities in the world. But the region has also become ground zero for the demographic shifts that promise to disrupt higher education.

This week saw two developments that fit the narrative. On Monday, Southern Vermont College announced that it would shut its doors, becoming the latest small rural private college to do so. Later that same day, the University of Massachusetts said it would start a new online college aimed at a national audience, noting that it expects campus enrollments to erode as the number of traditional college-age students declines in the coming years.

“Make no mistake—this is an existential threat to entire sectors of higher education,” said UMass president Marty Meehan in announcing the online effort.

The approach seems to parallel the U.S. retail sector, where, as a New York Times piece outlines this week, stores like Target and WalMart have thrived by building online strategies aimed at competing with Amazon, while stores like Gap and Payless, which did little to move online, are closing stores. Of course, college is not like any other product or service, and plenty of campuses are touting the richness of the experience that students get by actually coming to a campus. And it’s not clear how many colleges can grow online to a scale that makes their investments pay off.

 

“It’s predicted that over the next several years, four to five major national players with strong regional footholds will be established. We intend to be one of them.”

University of Massachusetts President Marty Meehan

 

 

From DSC:
That last quote from UMass President Marty Meehan made me reflect upon the idea of having one or more enormous entities that will provide “higher education” in the future. I wonder if things will turn out to be that we’ll have more lifelong learning providers and platforms in the future — with the idea of a 60-year curriculum being an interesting idea that may come into fruition.

Long have I predicted that such an enormous entity would come to pass. Back in 2008, I named it the Forthcoming Walmart of Education. But then as the years went by, I got bumbed out on some things that Walmart was doing, and re-branded it the Forthcoming Amazon.com of Higher Education. We’ll see how long that updated title lasts — but you get the point. In fact, the point aligns very nicely with what futurist Thomas Frey has been predicting for years as well:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider. (source)

I realize that education doesn’t always scale well…but I’m thinking that how people learn in the future may be different than how we did things in the past…communities of practice comes to mind…as does new forms of credentialing…as does cloud-based learner profiles…as does the need for highly efficient, cost-effective, and constant opportunities/means to reinvent oneself.

Also see:

 

 

Addendum:

74% of consumers go to Amazon when they’re ready to buy something. That should be keeping retailers up at night. — from cnbc.com

Key points (emphasis DSC)

  • Amazon remains a looming threat for some of the biggest retailers in the country — like Walmart, Target and Macy’s.
  • When consumers are ready to buy a specific product, nearly three-quarters of them, or 74 percent, are going straight to Amazon to do it, according to a new study by Feedvisor.
  • By the end of this year, Amazon is expected to account for 52.4 percent of the e-commerce market in the U.S., up from 48 percent in 2018.

 

“In New England, there will be between 32,000 and 54,000 fewer college-aged students just seven years from now,” Meehan said. “That means colleges and universities will have too much capacity and not enough demand at a time when the economic model in higher education is already straining under its own weight.” (Marty Meehan at WBUR)

 

 

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