reinvent

Introduction: Leading the social enterprise—Reinvent with a human focus
2019 Global Human Capital Trends — from deloitte.com by Volini?, Schwartz? ?, Roy?, Hauptmann, Van Durme, Denny, and Bersin

Excerpt (emphasis DSC):

Learning in the flow of life. The number-one trend for 2019 is the need for organizations to change the way people learn; 86 percent of respondents cited this as an important or very important issue. It’s not hard to understand why. Evolving work demands and skills requirements are creating an enormous demand for new skills and capabilities, while a tight labor market is making it challenging for organizations to hire people from outside. Within this context, we see three broader trends in how learning is evolving: It is becoming more integrated with work; it is becoming more personal; and it is shifting—slowly—toward lifelong models. Effective reinvention along these lines requires a culture that supports continuous learning, incentives that motivate people to take advantage of learning opportunities, and a focus on helping individuals identify and develop new, needed skills.

What if the future of work starts with high school [McGowan]

On 05/03/2019, in 21st century, career development, education, future, heutagogy, ideas, K-12 related, Lifelong learning, reinvent, society, staying relevant, student-related, surviving, technology (general), workplace, youth, by Daniel Christian

What if the future of work starts with high school — from gettingsmart.com by Heather McGowan
The work of the future will require a robust system of lifelong learning and high school may just be the fulcrum in that system, best positioned to make the necessary profound changes across the system.

Excerpts:

Many have approached the challenge of rethinking high school and the imperative to do so continues to grow. There are a number of efforts now underway that look promising because they are not simply about what is taught but how. These efforts put the student at the center with the responsibility for his or her own learning.
…
Whatever we decide to call it, to thrive in this fourth industrial revolution, where technology can assume many of our routine cognitive tasks, we need a robust system of life-long learning that begins with a reimagined high school to establish a strong foundation of learning agility and adaptability.

From DSC:
The following item is especially meant for students as well as those who haven’t tried to find a job in recent years.

Job search in the age of artificial intelligence – 5 practical tips — from forbes.com by Bernard Marr

Excerpt:

If you haven’t searched for a job in recent years, things have changed significantly and will continue to evolve thanks to artificial intelligence (AI). According to a Korn Ferry Global survey, 63% of respondents said AI had altered the way recruiting happens in their organization. Not only do candidates have to get past human gatekeepers when they are searching for a new job, but they also have to pass the screening of artificial intelligence that continues to become more sophisticated. Recruiting and hiring new employees is an expensive endeavor for organizations, so they want to do all that’s possible to find candidates who will make valuable long-term employees for a good return on their recruitment investment.

Coursera raises $103 million to prepare online learners for the ‘fourth industrial revolution’ — from venturebeat.com by Paul Sawers

Excerpts (emphasis DSC):

Founded in 2012, Coursera is one of a number of well-funded MOOCs — massive open online courses — to emerge. Coursera partners with universities and other educational institutions to deliver online courses to 40 million students, covering subjects like technology, business, science, and even autonomous cars.
…
“The fourth industrial revolution, marked by advancements in automation and artificial intelligence, is dramatically reshaping our lives, businesses, and jobs,” noted Coursera CEO Jeff Maggioncalda. “Coursera is at the forefront of preparing individuals, companies, and governments to meet that challenge head-on and turn this disruption into opportunity. The additional funding gives us the resources and flexibility to further expand internationally and to accelerate the development of a learning platform that currently serves 40 million learners, 1,800 businesses, and over 150 top universities.”

Reflections on “Five Principles for Thinking Like a Futurist” [Gorbis]

On 04/11/2019, in blogs / blogging, business side of he, change, changing business models, colleges, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, credentialing, dangers of the status quo, Daniel S. Christian, emerging technologies, future, future of higher education, game-changing environment, higher education, ideas, learning, learning ecosystem, Lifelong learning, Microlearning, organizational change, pace of change, reinvent, RSS, society, sociology, staying relevant, streams of content, student-related, surviving, technology (general), tools, trends, universities, workplace, youth, by Daniel Christian

Five Principles for Thinking Like a Futurist — from er.educause.edu by Marina Gorbis

Excerpt:

In 2018 we celebrated the fifty-year anniversary of the founding of the Institute for the Future (IFTF). No other futures organization has survived for this long; we’ve actually survived our own forecasts! In these five decades we learned a lot, and we still believe—even more strongly than before—that systematic thinking about the future is absolutely essential for helping people make better choices today, whether you are an individual or a member of an educational institution or government organization. We view short-termism as the greatest threat not only to organizations but to society as a whole.

In my twenty years at the Institute, I’ve developed five core principles for futures thinking:

Forget about predictions.
Focus on signals.*
Look back to see forward.
Uncover patterns.*
Create a community.

* From DSC:
I have a follow up thought regarding those bullet points about signals and patterns. With today’s exponential pace of technological change, I have asserted for several years now that our students — and all of us really — need to be skilled in pulse-checking the relevant landscapes around us. That’s why I’m a big fan of regularly tapping into — and contributing towards — streams of content. Subscribing to RSS feeds, following organizations and/or individuals on Twitter, connecting with people on LinkedIn, etc. Doing so will help us identify trends, patterns, and the signals that Marina talks about in her article.

It reminds me of the following graphic from January 2017:

Bad bargain: Why we still ask kids to factor polynomials and how we fix it — from gettingsmart.com by Tom Vander Ark

Excerpt:

OK, we cut a bad deal 20 years ago and it’s time to fix it.

Kids are still factoring polynomials and that’s just dumb. Requiring every student to pass a course on regurgitated symbol manipulation (Algebra 2) is torturous for many students and why some dropout. It’s an inequitable barrier to college and careers.

“The tragedy of high school math,” said venture investor and education advocate Ted Dintersmith (who has a Ph.D. in math modeling), “is that less than 20% of adults ever use algebra. No adult in America still does integrals and derivatives by hand – the calculus that blocks so many from career paths. It remains in the curriculum because it’s easy to test, not important to learn.”

Math educator Dan Meyer told the We’re Doing It All Wrong Podcast that algebra 2 is “arcane gibberish…not useful knowledge”…
…
Now, rather than the plug and crank of symbol manipulation, we should be teaching computational thinking. As mathematician Conrad Wolfram said, we should be teaching math as if computers existed.

Rather than a separate symbol language, Wolfram argues, math should be taught as computational thinking and integrated across the curriculum. That starts with problem finding–spotting big tough problems worth working on. Next comes understanding the problems and valuables associated–that’s algebraic reasoning. But rather than focusing on computation (including factoring those nasty polynomials), students should be building data sets and using computers to do what they’re good at–calculations.
…
To fix the problem, states that require Algebra 2 should swap it out for a course in coding and computational thinking. Colleges and college entrance exams should drop Algebra 2 requirements. They should start by asking young people about their contributions to solving big problems.

From DSC:
This posting reminded me that, just the other day, I took the picture below…it’s outside a local mall. The annotated picture below gives you some of my thoughts on this ridiculous setup.

Are some of our educational systems setup like this stop sign outside an abandoned, old store that's no longer being used?!

LinkedIn: 94% of employees say they would stay at a company longer for this reason — and it’s not a raise [Hess]

On 03/25/2019, in adult learning, corporate / business world, corporate universities / corporate training, Lifelong learning, reinvent, society, staying relevant, surviving, training / L&D, workplace, by Daniel Christian

LinkedIn: 94% of employees say they would stay at a company longer for this reason—and it’s not a raise — from cnbc.com by Abigail Hess

Excerpt (emphasis DSC):

But according to LinkedIn’s 2019 Workforce Learning Report, 94 percent of employees say that they would stay at a company longer if it simply invested in helping them ***learn.***

Is Thomas Frey right? “…by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet.”

On 03/20/2019, in 1:1 / 1:World, 21st century, 24x7x365 access, active learning, adjunct faculty, adult learning, algorithms, Amazon, analytics, Artificial Intelligence / Machine Learning / Deep Learning, blended learning, Blockchain, bots, business, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, cognitive computing, collaboration, colleges, communications, communities of practice, community colleges, content development, content repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, digital learning, disruption, distance education, education, education reform, education technology, elearning, emerging technologies, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), hybrid learning, ideas, innovation, intelligent systems, intelligent tutoring, internet, learner profiles, learning, Learning Agents, learning ecosystem, learning from the living [class] room, learning hubs, library / librarians, Lifelong learning, Microlearning, Mobile learning, MOOCs -- Massive Open Online Courses, more choice more control, Natural Language Processing (NLP), new business models, online learning, online media, pace of change, personalized/customized learning, platforms, professional development, reinvent, smart classrooms, Smart/Connected TV, social learning / networks, society, staying relevant, streams of content, student-related, surviving, Technologies for your home, telepresence, television, tools, training / L&D, transmedia, trends, United States, universities, user experience (UX), vision, Walmart of Education --> New Amazon.com of Higher Education, web-based collaboration, workplace, youth, by Daniel Christian

From a fairly recent e-newsletter from edsurge.com — though I don’t recall the exact date (emphasis DSC):

New England is home to some of the most famous universities in the world. But the region has also become ground zero for the demographic shifts that promise to disrupt higher education.

This week saw two developments that fit the narrative. On Monday, Southern Vermont College announced that it would shut its doors, becoming the latest small rural private college to do so. Later that same day, the University of Massachusetts said it would start a new online college aimed at a national audience, noting that it expects campus enrollments to erode as the number of traditional college-age students declines in the coming years.

“Make no mistake—this is an existential threat to entire sectors of higher education,” said UMass president Marty Meehan in announcing the online effort.

The approach seems to parallel the U.S. retail sector, where, as a New York Times piece outlines this week, stores like Target and WalMart have thrived by building online strategies aimed at competing with Amazon, while stores like Gap and Payless, which did little to move online, are closing stores. Of course, college is not like any other product or service, and plenty of campuses are touting the richness of the experience that students get by actually coming to a campus. And it’s not clear how many colleges can grow online to a scale that makes their investments pay off.

“It’s predicted that over the next several years, four to five major national players with strong regional footholds will be established. We intend to be one of them.”

University of Massachusetts President Marty Meehan

From DSC:
That last quote from UMass President Marty Meehan made me reflect upon the idea of having one or more enormous entities that will provide “higher education” in the future. I wonder if things will turn out to be that we’ll have more lifelong learning providers and platforms in the future — with the idea of a 60-year curriculum being an interesting idea that may come into fruition.

Long have I predicted that such an enormous entity would come to pass. Back in 2008, I named it the Forthcoming Walmart of Education. But then as the years went by, I got bumbed out on some things that Walmart was doing, and re-branded it the Forthcoming Amazon.com of Higher Education. We’ll see how long that updated title lasts — but you get the point. In fact, the point aligns very nicely with what futurist Thomas Frey has been predicting for years as well:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider. (source)

I realize that education doesn’t always scale well…but I’m thinking that how people learn in the future may be different than how we did things in the past…communities of practice comes to mind…as does new forms of credentialing…as does cloud-based learner profiles…as does the need for highly efficient, cost-effective, and constant opportunities/means to reinvent oneself.

Also see:

Fearing ‘existential threat,’ U of Massachusetts unveils plans for national online platform — from educationdive.com by Natalie Schwartz

Addendum:

74% of consumers go to Amazon when they’re ready to buy something. That should be keeping retailers up at night. — from cnbc.com

Key points (emphasis DSC)

Amazon remains a looming threat for some of the biggest retailers in the country — like Walmart, Target and Macy’s.
When consumers are ready to buy a specific product, nearly three-quarters of them, or 74 percent, are going straight to Amazon to do it, according to a new study by Feedvisor.
By the end of this year, Amazon is expected to account for 52.4 percent of the e-commerce market in the U.S., up from 48 percent in 2018.

“In New England, there will be between 32,000 and 54,000 fewer college-aged students just seven years from now,” Meehan said. “That means colleges and universities will have too much capacity and not enough demand at a time when the economic model in higher education is already straining under its own weight.” (Marty Meehan at WBUR)

4 key tech strategies for the survival of the small liberal arts college [Campbell]

On 03/14/2019, in 21st century, colleges, community colleges, consortiums, cost of getting a degree, dangers of the status quo, data mining, disruption, distance education, education technology, experimentation, face-to-face, future of higher education, game-changing environment, generational differences, higher education, ideas, innovation, IT in HE, leadership, learning from the living [class] room, liberal arts, Microlearning, Mobile learning, new business models, online learning, platforms, reinvent, society, staying relevant, strategy, student-related, surviving, traditional / tradition, trends, United States, universities, vision, Walmart of Education --> New Amazon.com of Higher Education, by Daniel Christian

4 key tech strategies for the survival of the small liberal arts college — from campustechnology.com by Kellie B. Campbell
In a recent study on the use of technology to reduce academic costs in liberal arts colleges, four distinct themes emerged: the strategic role of IT; the importance of data; the potential of alternative education delivery modes; and opportunities for institutional partnerships. Here’s how IT leaders at these small colleges understand the future of their institutions.

Excerpt:

In this study, the flexibility of the semi-constructed interview format resulted in a fascinating level of honesty and bluntness from participants. In particular, participants’ language changed when they were asked to take off their professional hat and consider a new point of view — it was a chance to be vulnerable and honest. What was probably most interesting was that almost everyone signaled that the status quo is not sustainable. Something in the higher education model has to change for institutions to stay open, yet many lack a strategy for effecting change. Even if they do have a strategy in place on the business side, many are hesitant to dive into analysis and change on the academic side of the institution.

Institutions simply cannot continue to nibble at the edges of change. Significant change is needed in order to sustain the financial model of higher education. The ideas for doing so are out there, though the work must be guided by the institutional mission and consider new models for delivering education. CIOs and their departments can play an important role in that work — providing infrastructure, data, access, services and ideas — but institutional leadership at large needs to understand IT’s strategic role and position the organization to make that impact.

When participants were able to think about the “what if” question — what if the institution were forced to drastically cut academic costs — several had detailed, “out there” ideas that might not be traditionally welcomed into higher education cultures. Yet a number of participants were not being asked by their institutions to think about such ideas. The question is, if everyone agrees that the status quo is not sustainable, why aren’t they thinking about it?

56% of employees lack digital skills needed for future jobs — from techrepublic.com by Macy Bayern
Only 29% of employees globally said their digital skills are sufficient, according to a Vodafone report.

Excerpt:

The majority of respondents (85%) said digital skills are necessities for their jobs, but only 29% of employees felt their skills are currently strong enough, according to the report. Specifically in the US, only 32% of respondents said their companies give them the opportunities or tools to continue gaining digital skills.

SHIFT HAPPENS 2, 2019: Finding Strong Footing: The Future of Assessment in the Learning-to-Employment Landscape

On 02/22/2019, in 21st century, adult learning, assessment, business, business side of he, career development, change, colleges, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, digital learning, disruption, education, future, future of higher education, game-changing environment, higher education, ideas, learning, learning ecosystem, learning from the living [class] room, Lifelong learning, new business models, online learning, parents, platforms, professional development, reinvent, society, staying relevant, student-related, surviving, traditional / tradition, training / L&D, United States, universities, vendors, Walmart of Education --> New Amazon.com of Higher Education, workplace, by Daniel Christian

Excerpt:

CONCLUSION
This paper has outlined the plethora of new credential types, uses, and modes of delivery. It also has highlighted advancements in assessment. In terms of assessment content, the progression of mastery-based assessments is a distinct departure from the traditional knowledge-based assessment approaches. New assessments are likely to enter the market, as companies see the tremendous growth of competency-based assessments that will be critical and necessary in the future ecosystem described.

Assessments are no longer just a source of grades for gradebooks. They have forged two meaningful bypass routes to seat time in higher education. In the first, competency-based education assessments gate the pace of student progress through the curriculum. In the second, certification by an exam delivers not a grade, but a degree-like credential in a relevant occupation, indicating skill and expertise. For some occupations, this exam-as-credential has already been market validated by employers’ willingness to require it, hire by it, and pay a salary premium for it.

All of these innovations are driving towards a common end. The future learning-to employment ecosystem will be heavily reliant on credentials and assessments. We see:

A future in which credentials will no longer be limited to degrees, but will come in varying shapes and sizes, offered by many organizations, training providers, and employers;
A future in which credentials will, however, be able to articulate a set of underlying “know” knowledge and “do” performance skill competencies;
A future in which a credential’s scope will be described by the set of competencies it covers, and measured via assessment;
A future in which a credential’s quality will be indicated by evidence of mastery within each competency before it is awarded;
A future in which quality metrics, such as consumer reviews or employer use of credentials will come into play, bringing the best and most usable credentials and assessments to the forefront.

And, finally, the future ecosystem will depend heavily on online and technology-enabled strategies and solutions. The working learner will turn away from those stringent solutions that require seat time and offer little flexibility. They will drive the market hard for innovations that will lead to consumer-facing marketplaces that allow them a “one-stop shop” approach for working, learning, and living.

The massive market of the working learner/the learning worker is here to stay. The future is that learner. Credentials and assessment will find their own strong footing to help successfully meet both the learners’ needs and the employers’ needs. We applaud this SHIFT. For, it will be an ecosystem that services many more learners than today’s education to employment system serves.

Most coherent report I have read on the erosion of degrees and the rise of assessing-for-work and amassing certifications as the competencies for the modern workplace. Jamai Blivin, of www.innovate-educate.org, and Merrilea Mayo, of Mayo Enterprises, have put in one report the history, current trends and the illogic for many people of paying for a retail bachelor’s degree when abundant certifications are beginning to prove themselves. Workforce and community colleges, this is a must-read. Kudos!

Per Gordon Freedman on LinkedIn

LinkedIn 2019 Talent Trends: Soft Skills, Transparency and Trust — from linkedin.com by Josh Bersin

Excerpts:

This week LinkedIn released its 2019 Global Talent Trends research, a study that summarizes job and hiring data across millions of people, and the results are quite interesting. (5,165 talent and managers responded, a big sample.)

In an era when automation, AI, and technology has become more pervasive, important (and frightening) than ever, the big issue companies face is about people: how we find and develop soft skills, how we create fairness and transparency, and how we make the workplace more flexible, humane, and honest.
…
The most interesting part of this research is a simple fact: in today’s world of software engineering and ever-more technology, it’s soft skills that employers want. 91% of companies cited this as an issue and 80% of companies are struggling to find better soft skills in the market.

What is a “soft skill?” The term goes back twenty years when we had “hard skills” (engineering and science) so we threw everything else into the category of “soft.” In reality soft skills are all the human skills we have in teamwork, leadership, collaboration, communication, creativity, and person to person service. It’s easy to “teach” hard skills, but soft skills must be “learned.”

Also see:

Employers Want ‘Uniquely Human Skills’ — from campustechnology.com by Dian Schaffhauser

Excerpt:

According to 502 hiring managers and 150 HR decision-makers, the top skills they’re hunting for among new hires are:

The ability to listen (74 percent);
Attention to detail and attentiveness (70 percent);
Effective communication (69 percent);
Critical thinking (67 percent);
Strong interpersonal abilities (65 percent); and
Being able to keep learning (65 percent).

UIX: When the future comes to West Michigan, will we be ready? [Russell]

On 01/28/2019, in 21st century, adult learning, algorithms, Artificial Intelligence / Machine Learning / Deep Learning, business, change, cognitive computing, colleges, community colleges, computer science, corporate / business world, dangers of the status quo, Daniel S. Christian, emerging technologies, future, game-changing environment, global / globalization, higher education, ideas, intelligent systems, Law Schools, legislatures / government / legal, Lifelong learning, Michigan, pace of change, platforms, reinvent, RSS, society, staying relevant, streams of content, student-related, surviving, Technologies for your home, technology (general), the downsides of technology, tools, training / L&D, trends, United States, universities, by Daniel Christian

UIX: When the future comes to West Michigan, will we be ready? — from rapidgrowthmedia.com by Matthew Russell

Excerpts (emphasis DSC):

“Here in the United States, if we were to personify things a bit, it’s almost like society is anxiously calling out to an older sibling (i.e., emerging technologies), ‘Heh! Wait up!!!'” Christian says. “This trend has numerous ramifications.”

Out of those ramifications, Christian names three main points that society will have to address to fully understand, make use of, and make practical, future technologies.

The need for the legal/legislative side of the world to close the gap between what’s possible and what’s legal
The need for lifelong learning and to reinvent oneself
The need to make pulse-checking/futurism an essential tool in the toolbox of every member of the workforce today and in the future

Photos by Adam Bird

From DSC:
The key thing that I was trying to relay in my contribution towards Matthew’s helpful article was that we are now on an exponential trajectory of technological change. This trend has ramifications for numerous societies around the globe, and it involves the legal realm as well. Hopefully, all of us in the workforce are coming to realize our need to be constantly pulse-checking the relevant landscapes around us. To help make that happen, each of us needs to be tapping into the appropriate “streams of content” that are relevant to our careers so that our knowledgebases are as up-to-date as possible. We’re all into lifelong learning now, right?

Along these lines, increasingly there is a need for futurism to hit the mainstream. That is, when the world is moving at 120+mph, the skills and methods that futurists follow must be better taught and understood, or many people will be broadsided by the changes brought about by emerging technologies. We need to better pulse-check the relevant landscapes, anticipate the oncoming changes, develop potential scenarios, and then design the strategies to respond to those potential scenarios.

Towards a Reskilling Revolution: Industry-Led Action for the Future of Work [WEF]

On 01/25/2019, in 21st century, adult learning, Asia, Australia, business, Canada, career development, change, colleges, communities of practice, community colleges, corporate / business world, corporate universities / corporate training, disruption, economics, education, Europe, future, game-changing environment, global / globalization, heutagogy, higher education, India, learning, learning from the living [class] room, Lifelong learning, reinvent, robotics, science, society, sociology, staying relevant, student-related, surviving, technology (general), trends, UK, United States, universities, Walmart of Education --> New Amazon.com of Higher Education, workplace, by Daniel Christian

Towards a Reskilling Revolution: Industry-Led Action for the Future of Work — from weforum.org

As the Fourth Industrial Revolution impacts skills, tasks and jobs, there is growing concern that both job displacement and talent shortages will impact business dynamism and societal cohesion. A proactive and strategic effort is needed on the part of all relevant stakeholders to manage reskilling and upskilling to mitigate against both job losses and talent shortages.

Through the Preparing for the Future of Work project, the World Economic Forum provides a platform for designing and implementing intra-industry collaboration on the future of work, working closely with the public sector, unions and educators. The output of the project’s first phase of work, Towards a Reskilling Revolution: A Future of Jobs for All, highlighted an innovative method to identify viable and desirable job transition pathways for disrupted workers. This second report, Towards a Reskilling Revolution: Industry-Led Action for the Future of Work extends our previous research to assess the business case for reskilling and establish its magnitude for different stakeholders. It also outlines a roadmap for selected industries to address specific challenges and opportunities related to the transformation of their workforce.

See the PDF file / report here.

Attention, college shoppers. These schools are slashing their prices. [Anderson]

On 01/22/2019, in business side of he, colleges, cost of getting a degree, education reform, higher education, ideas, parents, reinvent, society, student-related, United States, universities, Walmart of Education --> New Amazon.com of Higher Education, youth, by Daniel Christian

Attention, college shoppers. These schools are slashing their prices. — from washingtonpost.com by Nick Anderson

Excerpt:

As soaring tuition scares off many families, a growing number of private colleges have embraced a marketing tactic associated more with selling airline tickets or flat-screen televisions than higher education: a price cut.

St. John’s College slashed tuition from $52,734 in this school year to $35,000 in the next.

The liberal arts school, with campuses in Maryland and New Mexico, joined more than 20 others nationwide that have reduced prices in the past three years.

The movement exposes a reality of higher education long hidden in plain sight: The difference between sticker prices and what the average student actually pays is often vast.

“Is that tenable? Is that right? Is that who we are?” asked Panayiotis Kanelos, president of the campus in Annapolis, Md. “Is it right for us to expect families to bear that burden?”

“Every time you raise the tuition, the screw gets tighter and tighter on families in the middle,” Kanelos said. “Something is broken in tuition pricing. We want to fix it now.”

Learning Ecosystems

“The #1 trend for 2019 is the need for organizations to change the way people learn” [Deloitte]

LinkedIn: 94% of employees say they would stay at a company longer for this reason — and it’s not a raise [Hess]

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