Telemedicine likely to change how we receive health care post-pandemic — from mlive.com by Justin Hicks

A patient sits in the living room of her apartment in New York City during a telemedicine video conference with a doctor. (Mark Lennihan/AP)AP

A patient sits in the living room of her apartment in New York City during a telemedicine video conference with a doctor. (Mark Lennihan/AP)AP

Excerpt:

As we look to the post-pandemic future, medical experts believe telemedicine will be here to stay as another option to increase access to care, reduce costs, and free up doctors to spend more time with patients who need in-person care.

“When I think about the pandemic, one thing that didn’t change about our lifestyles is people are busy,” Lopez said. “I think we’ll still see growth in overall visits because of the fact that people want access to care and when you lower the cost, it should go up.”

From DSC:
A friend of mine said that he is doing most of his practice now via the telehealth route (and has been for many months now). Then, recently, when I was at the lab, the knowledgeable woman who assisted me said that she thought virtual health was definitely going to stick. Many doctors and nurses will be using virtual means vs. physical visits she said.

Expectations get involved here — for education, for the legal field, and for other arenas.

 

From DSC:
Below are some great questions and reflections from Mr. Andrew Thorburn:

“I’d like to suggest not only the tools to learn and adapt, but marry that with — and to the learning model of — forgiveness and growth from not getting it right the first time. Perhaps a reflection or question from an instructor, a friend, and/or a mentor asking:

  • What did you expect to gain from engaging this learning?
  • What was the outcome? Was it what you expected?
  • If you were to do it over, what would you do differently, expect, or hope the outcome to be?
  • What would you want yourself to be like?  Why?”

We need to change how we feel about learning and appreciate the process of personal growth. 

 

Online Education Isn’t the Sideshow. It’s the Main Event. — from edsurge.com by Chip Paucek

Excerpt:

Over the course of 2020, there has been plenty of discussion about what will and won’t return to “normal” once we’ve fought COVID-19 into submission. I can’t predict the future, but my bet is that many of the innovations and changes we’ve witnessed this year will stick around. And I know two things for certain: first, many students will go back to in-person learning, but the demand for high-quality online education and shorter, non-degree learning pathways—like boot camps and short courses—will continue to grow as people upskill, reskill and look for greater flexibility in education. And second: demand for online undergraduate and graduate degrees will grow too.

James DeVaney, associate vice provost at the University of Michigan put it best in his recent tweet, saying that we “need to move from ‘what’s your rev share’ to ‘what value do you create?’ And tailored to higher ed, ‘what is your contribution to learning?’ I care about reach, research, $ development, reputation, and revenue—but all in the context of learning. That’s the transparency we need.”

 

[Re: online-based learning] The Ford Model T from 1910 didn’t start out looking like a Maserati Gran Turismo from 2021! [Christian]

From DSC:
Per Wikipedia, this is a 1910 Model T that was photographed in Salt Lake City:

The Ford Model T didn't start out looking like a Maserati from 2021!

 

This is what online/virtual learning looks like further down the road. Our journey has just begun.

From DSC:
The Ford Model T didn’t start out looking like a Maserati Gran Turismo from 2021! Inventions take time to develop…to be improved…for new and further innovations and experiments to take place.

Thinking of this in terms of online-based learning, please don’t think we’ve reached the end of the road for online-based learning. 

The truth is, we’ve barely begun our journey.

 


Two last thoughts here


1 ) It took *teams* of people to get us to the point of producing a Maserati like this. It will take *teams* of people to produce the Maserati of online-based learning.

2) In terms of online-based learning, it’s hard to say how close to the Maserati that we have come because I/we don’t know how far things will go. But this I do know: We have come a looooonnnnnggggg ways from the late 1990s! If that’s what happened in the last 20 years — with many denying the value of online-based learning — what might the next 5, 10, or 20 years look like when further interest, needs, investments, etc. are added? Then add to all of that the momentum from emerging technologies like 5G, Augmented Reality, Mixed Reality, Virtual Reality, Artificial Intelligence, bots, algorithms, and more!


From DSC:
To drive the point home, here’s an addendum on late 9/29/20:

Mercedes-Benz Shares Video of Avatar Electric Car Prototype

 

From DSC:
I’ve heard many people mention that what we did throughout K-16 in the spring of 2020 was remote teaching — an emergency response to the Coronavirus. And I would agree with that assessment and verbiage — that was/is very true. It wasn’t online-based learning as many of us have come to know it over the last 20+ years. It didn’t offer a lot of the things that organizations like the Online Learning Consortium (OLC) and Quality Matters have been trying to promote and get us to achieve for years.

But then I hear the expectation that everything has been vastly improved over the summer and suddenly, almost overnight, all teachers, professors, trainers, adjunct faculty members, etc. have become highly proficient in matters involving online-based teaching and learning. In other words, the expectations say that:

  • Students should expect a top-notch experience now that summer is over.
  • Suddenly, Rome was built in a day!

But it wasn’t, and it isn’t.

It takes time and practice to become proficient in how to teach online. That’s the truth. It also takes a great deal of time and investments in hardware, software, tools, training/education/professional development, networking and telecommunications infrastructure, and more. It takes numerous skillsets to do it well. (By the way, that’s why I like to think in terms of team-based content creation and delivery.)

Also, often times, it takes MORE time to teach online than it does to teach in a face-to-face classroom. That is certainly the case for the first time that you will be teaching online. You need to know that going into it. You have to put your course together PLUS learn how to deliver it effectively in an online-based format. You need to learn a variety of tools and related ecosystems. Not a simple, overnight kind of task, I can assure you.

So students, don’t expect your faculty members to become professional online-based teachers overnight.  Again, it takes time and practice…just like anything we set out to do.

And for you student teachers and Education Departments/Programs out there, keep at it. Don’t dismiss this time as a brief period/phenomenon that will simply go away and we’ll get back to “normal.” Make the necessary adjustments to your curriculum, toolsets, “teacher placements,” and more. Let’s get prepared for the future, come what may.

For higher ed, if you want to continue to use adjunct faculty members to handle a significant amount of the teaching load out there, you will need to better address the training and the $$/reimbursements that you provide to them.

And for all of the teachers, trainers, faculty members — and now even parents and/or guardians — out there, cut yourself some slack, give yourself some grace, and keep trying. One step at a time. Don’t get discouraged.

Also relevant/see:

Build and accelerate beyond the pandemic: Consciously deliver a great online experience for lifelong learners — from evoLLLution.com by Philip Regier

Excerpt:

Today’s learners have high expectations as expert consumers in all aspects of their lives. Higher education needs to create an infrastructure that meets the needs of this tech-savvy demographic. Institutions need to recognize that the online environment is here to stay and is in need of a rebuild in order to deliver the best student experience possible, even post-pandemic. In this interview, Phil Regier discusses the today’s learners’ expectations, scaling a high-quality online environment, and how to build the right infrastructure to support learners in this new and digitized normal.

 
 

A new guide helps faculty plan equitable online courses for fall — from diverseeducation.com by Sara Weissman; guide from Every Learner Everywhere, the Online Learning Consortium (OLC) & the Association of Public & Land-grant Universities (APLU). With thanks to Ray Schroeder for the resource.

Excerpt:

A new guide for faculty, funded by the Bill & Melinda Gates Foundation, aims to help professors plan their online courses for fall as the coronavirus pandemic continues.

The faculty playbook, called “Delivering High-Quality Instruction Online in Response to COVID-19,” came out of a collaboration between Every Learner Everywhere, a network of non-profits focused on student outcomes, and two of its member organizations, the Online Learning Consortium and the Association of Public and Land-grant Universities (APLU). Their aim is to offer equity-minded online education strategies, especially for faculty who made their first foray into online education this year.

[Dr. Karen Vignare] sees the guide as a “concise” way to bring best practices together and to offer tools for “optimized online instruction,” she said.
…
The playbook is designed so that “you can really just dive in and get what you need,” she said. “You don’t have to read the whole thing from start to finish.”

Faculty playbook for online instruction -- concise, and meant to deliver education equitably

Faculty Playbook's Table of Contents -- Summer 2020

 

Also see:

Time for Class: COVID-19 Edition Part 3

 

Team-based content creation/delivery | We need this & other paradigm shifts to help people survive & thrive [Christian]

From DSC:
If the first wave of the Coronavirus continues — and is joined by a second wave later this year or early next year — I think a more permanent, game-changing situation is inevitable. As such, now’s the time to change the paradigms that we’ve been operating under.

It’s time to move to *a team-based approach.* To build up the set of skills an organization needs to pivot and adapt — regardless of what comes their way.

Let’s stop asking one faculty member to do it all! Consider this:

  • Would you fly in a plane that was engineered/designed/built by one person?
  • Would you drive a car that was engineered/designed/built by one person?
  • Would you go into brain surgery with only one other person in the operating room?
  • Are you, like me, amazed at the long list of people (and their specialties) who contributed to a major motion picture?!? The credits go on for several minutes — even when moving at a fast pace! Would you watch a major motion picture that was written, acted, produced, directed by — and had all of the music, special effects, and audio-related work done by — only one person? 

With the move to online learning, one person can’t do it all anymore — at least not at the level that the newer generations are coming to expect. They have grown accustomed to amazing, team-based/built content and products.

Plus, newer generations are going to know and experience much more telehealth-related services…then much more telelegal-related services. They will come to experience/expect high-quality learning-related products and services that way as well. Going forward, there are too many skillsets required by the creation and production of high-quality, online-based learning — not to mention the continued hard work of staying up-to-date on the main subject matter expertise at hand.

So if the kind of perspective continues as found in this piece — SURVEY: Students say they shouldn’t have to pay full price for online classes — then colleges and universities would do well to invest money in new Research & Development efforts, in team-based content creation, and in reimagining what online-learning could act/be like. Same for the vendors out there. And faculty members would be wise to invest the time and energy it takes to be able to teach online as well as in a face-to-face setting. Not only are they more marketable once they’ve done this, but they are then also more prepared to find their place within an uncertain future.

All of this will likely be an expensive process. Also, greater collaboration will be needed within a department (as we can’t be building a course per professor) as well as between organizations.  Perhaps the use of consortiums will increase…I’m not sure.

Perhaps a new platform will develop — similar to what’s contained in this vision. Such a platform will feature content that was designed and built by a team. Such a learning-related platform will offer streams of highly-relevant content — while providing continuous, affordable, up-to-date, convenient, and very well done means of staying marketable/employed. 

We will likely be seeing this vision come to reality in the future.

For another paradigm shift, accreditation bodies/practices are going to have to also change, adapt, pivot, and help innovative ideas come to fruition. But that’s another posting for another day.

 

The Post-Pandemic Outlook for Edtech — from edsurge.com by Rebecca Koenig

Excerpts:

For the edtech industry, the pandemic poses a paradox. Never before have schools and colleges so urgently needed digital tools and services to facilitate remote learning—and been less able to afford them.
…
Consumer edtech, then, may be where the market is hottest moving forward. And experts say a new key audience has emerged in the sector: parents. Many have been thrust—begrudgingly—into the role of homeschool teacher, and they’re looking for ways to keep kids on track academically that don’t require them to spend hours brushing up on fractions.

“The new audience for edtech companies, whether they sell directly to consumers or not, is the parent. That’s a major and permanent change,” he explains. “Whether it’s needed all the time or not, it needs to be built in.” 

— Frank Catalano

Online Tutoring Services
It’s been a hot few years for companies that connect students with tutors who teach online. Between 2016 and 2019, online tutoring services raised more than $1.2 billion in venture capital.

 

Setting Expectations for Remote Learning — from evoLLLution.com (where LLL stands for lifelong learning) by Robin Robinson

Excerpt:

Evo: How important is it to clearly differentiate remote learning and online education?

RR: You need to set expectations. Normally, if someone is going to produce an online course, they’re going to spend at least a semester building out the appropriate course map and alignments to their course objectives. In this situation, with remote learning, you’re trying to meet the same objective as you would in a regular face-to-face class, but online learning is completely different. Your head space needs to reflect that, and you need to consider the things in this environment that can’t be done in a face-to-face environment. We’re drawing on what people understand as good teaching and trying to emulate that experience online as much as possible.

Remote delivery requires using a lot of the synchronous tools. Online learning is about combining the best of both worlds.

Faculty who were skeptical have now adopted online learning. Many of them are amazed at how well they can get to know their students and how well they can track their performances in school.
…
What I’m concerned about is the digital divide. We want a very inclusive and diverse university, but that means recognizing that there are students at a disadvantage.

 

From DSC — and with a shout out to Brad Sousa for this resource:
For those involved with creating/enhancing learning spaces as they relate to pedagogies:

https://www.avisystems.com/higher-education-trends-part-one

How Has Technology Impacted Higher Education?
In part one of this three-part series, AVI Systems CTO Brad Sousa talks with Jeff Day, Founder of North of 10 Advisors, to discuss the key ways education and, specifically, pedagogy differs from 10, 5, even 3 years ago.

Discussion Topics

  • The impact of active learning and the introduction of the internet of things (IoT) in the classroom
  • Recommendations for deploying modern learning environments with technology partners
  • Classroom systems design, then and now
Some timestamps (roughly speaking)
  • 5:15 — changes in pedagogy
  • 7:15 or so — active learning
  • 15:30 design needs around active learning
  • 17:15 DE rooms and active learning — software-controlled platform
  • 21:30 — advice; look to outcomes & expectations that want to achieve/meet; uses cases

Media controller w/ intuitive interface to mimic the way someone teaches / way a classroom goes:

  • “Class start” — chaotic; mics on everywhere
  • “Lecture” — gates /mics closed and focus shifts to the professor
  • “Class interaction” — presents roster of who’s there (20:00 mark roughly)

Also see this introductory posting re: the implications of active learning in the higher ed market.

 

Stepping Back from the Cliff: Facing New Realities of Changing Student Demographics — from evoLLLution.com by Jim Shaeffer
Most universities that plan to stick to the status quo and serve exclusively traditional learners are facing a cliff. CE divisions can help their institutions avoid a potential drop, but only if they’re empowered.

Excerpt:

Demographics of students enrolling at colleges and universities are evolving. And students’ expectations are evolving as well. As the numbers of 18-22 year olds fresh out of high school drop, the recruitment of non-traditional students is becoming more important than ever. In this interview, James Shaeffer discusses the role continuing education (CE) departments can play as drivers of innovation and reflects on how CE leaders can help their main campus colleagues embrace transformational change.

Addendum on 1/4/20:

 

Survey: Online, Blended Dominate Today’s Learning Environments — from campustechnology.com by Rhea Kelly
In our latest Teaching with Technology Survey, the vast majority of faculty members said they teach in either a fully online or blended format.

 

Most faculty members either teach in a blended or fully online learning environment

 

However, that doesn’t mean those instructors blend every course. When we asked faculty how many of their classes are blended, 29 percent said they teach all blended classes, while 45 percent blend some of their classes. Six percent said they plan to use the blended model in the next year or are exploring the option.

 

 

Cisco:
“Utilize virtual showrooms | See stores in your living room.”

DC:
If this is how retail could go, what might be the ramifications for learning-related environments & for learners’ expectations?

See Cisco’s whitepaper and the vision that I’m tracking along these lines.

 

Utilize virtual showrooms|See stores in your living room.

 

From DSC:
Looking at the trends below, again I wonder…how might learners’ expectations be impacted by these developments on the landscapes?

 

Customer Experience in 2020 according to Cisco

 

 


Also see:


 

The Living [Class] Room -- by Daniel Christian

 

 

 

 

 

Online learning in Michigan, as delivered by Michigan Virtual and others, has exploded in recent years.

  • The number of K-12 students taking at least 1 virtually delivered course jumped from just over 36,000 in 2010-11 to ~91,000 in 2015-16 | page 9
  • Total # of virtual courses taken by Michigan K-12 students soared from ~90,000 in 2010-11 to 453,000+ in ’15-16 | page 9
  • In 2011, approximately 650 schools had at least one student take a virtual course. By 2015-16, more than 1,000 Michigan schools had at least one student enroll in an online course. | page 9
  • This growth highlights the success that Michigan Virtual and others have had in promoting online learning across Michigan, yet underscores the work that still needs to be done. Thirty-seven percent of Michigan districts did not have a single student take a virtual class in 2015-16, and only 6% of all K-12 students in the state took a virtual course. The statewide completion rate for all virtual enrollments has dropped from 66% in 2010-11 to 58% in 2015-16. So while online course participation has increased, it is still a small share of the overall market. Further, educational outcomes have declined, leaving opportunity for improvements in quality and online learning program implementation. This, combined with statewide efforts to make Michigan a leading education state, provides new opportunities for Michigan Virtual to advance K-12 digital learning and teaching through research, practice, and partnerships.

 



This strategic plan began with an extensive research and stakeholder outreach effort. This was designed to enhance our understanding of demographic and economic conditions, education policies and priorities, competitors and technology trends, stakeholder wants and needs, and views and perceptions of Michigan Virtual.

We interviewed or surveyed more than 425 individual stakeholders, including Michigan Virtual teachers, staff, students, and board members; the leadership and membership of leading educational organizations such as the Education Alliance of Michigan, the Virtual School Leadership Alliance, MASA, MAISA, MEMPSA, MASSP; and other leaders in education across Michigan. We also consulted research and data on technology trends, K-12 enrollment projections, state and national economic forecasts, education policies and priorities, and the competitive landscape.

KEY FINDINGS INCLUDE (emphasis DSC):

  • It is expected that the Michigan economy will see modest growth in coming years. This will help state  revenues remain relatively stable, but it is not expected that there will be significant growth in tax revenues available for increased spending on programs including K-12 education.
  • The Michigan Department of Education’s Top 10 in 10 strategic plan was developed with input from a broad group of stakeholders and is expected to remain a guiding document, along with the state’s ESSA plan and the 21st Century Education Commission’s report “The Best Education System for Michigan’s Success,” in coming years. Education priorities at the federal level are not as clear, though we expect an expanded focus on choice and options for parents and their students.
  • Technology infrastructure is built out to extend high-speed Internet access to the majority of schools and citizens in Michigan, though in-home access is still not fully available in some lower income or rural areas.
  • Users of online programs and websites have come to expect instant access and user-friendly designs and interfaces that they can access on any device.
  • There is growing acceptance and use of online courses across Michigan, though there remains a need to identify and demonstrate best practices, communicate benefits, and ensure quality standards are adopted to improve student outcomes.
  • There is growing competition among online course providers, with many focusing on low-cost solutions that are appealing to budget-constrained schools, but that may not adhere to best practices and quality standards that are demonstrated to improve student outcomes.
  • The false perception persists among some that Michigan Virtual is a for-profit organization that competes with traditional schools.
  • Poverty and related issues, including mental health and behavior, were cited by educators from across the state as being the most significant student-related issues facing their schools. (*insert DSC)
  • The need for, and adoption of, online and blended professional development will increase as educators increasingly see the value of integrating digital resources into their traditional classrooms.
  • While educators see the value of integrating digital resources into their traditional classrooms, many do not know how or where to start. Most schools and districts also lack the expertise to develop and implement blended learning programs on their own.

…

Today’s digital-learning landscape could not have been predicted when Michigan Virtual was founded in 1998, or even when our last strategic plan was developed in 2014. Some areas of digital learning have been frustratingly slow to advance, while others have perhaps grown too quickly at the expense of effectiveness and student outcomes.

This plan was intentionally designed with an unpredictable landscape in mind. The plan printed here is static, but the actions to implement the plan are dynamic. Tactics for each strategy and goal will be evaluated at least annually to stay aligned with ever-evolving challenges and opportunities. However, the goals, when taken together, provide a formula for success regardless of how the landscape evolves. We will provide an awesome experience for internal and external stakeholders alike, build partnerships to scale and grow our success, and operate efficiently and as good stewards of our resources to ensure our financial viability. Doing this, in alignment with our mission to advance K-12 digital learning and teaching through research, practice, and partnerships will bring us to a point where our vision (every person can use digital learning to reach his or her full potential) is a reality.

 



* In teaching, “You can’t do the Bloom stuff until you take care of the Maslow stuff.” [Beck]



 

 

 
© 2025 | Daniel Christian