21 bot experts make their predictions for 2017 — from venturebeat.com by Adelyn Zhou

Excerpt:

2016 was a huge year for bots, with major platforms like Facebook launching bots for Messenger, and Amazon and Google heavily pushing their digital assistants. Looking forward to 2017, we asked 21 bot experts, entrepreneurs, and executives to share their predictions for how bots will continue to evolve in the coming year.

From Jordi Torras, founder and CEO, Inbenta:
“Chatbots will get increasingly smarter, thanks to the adoption of sophisticated AI algorithms and machine learning. But also they will specialize more in specific tasks, like online purchases, customer support, or online advice. First attempts of chatbot interoperability will start to appear, with generalist chatbots, like Siri or Alexa, connecting to specialized enterprise chatbots to accomplish specific tasks. Functions traditionally performed by search engines will be increasingly performed by chatbots.”

 

 

 

 

 


From DSC:
For those of us working within higher education, chatbots need to be on our radars. Here are 2 slides from my NGLS 2017 presentation.

 

 

 

 

59 impressive things artificial intelligence can do today — from businessinsider.com by Ed Newton-Rex

Excerpt:

But what can AI do today? How close are we to that all-powerful machine intelligence? I wanted to know, but couldn’t find a list of AI’s achievements to date. So I decided to write one. What follows is an attempt at that list. It’s not comprehensive, but it contains links to some of the most impressive feats of machine intelligence around. Here’s what AI can do…

 

 

 


Recorded Saturday, February 25th, 2017 and published on Mar 16, 2017


Description:

Will progress in Artificial Intelligence provide humanity with a boost of unprecedented strength to realize a better future, or could it present a threat to the very basis of human civilization? The future of artificial intelligence is up for debate, and the Origins Project is bringing together a distinguished panel of experts, intellectuals and public figures to discuss who’s in control. Eric Horvitz, Jaan Tallinn, Kathleen Fisher and Subbarao Kambhampati join Origins Project director Lawrence Krauss.

 

 

 

 

Description:
Elon Musk, Stuart Russell, Ray Kurzweil, Demis Hassabis, Sam Harris, Nick Bostrom, David Chalmers, Bart Selman, and Jaan Tallinn discuss with Max Tegmark (moderator) what likely outcomes might be if we succeed in building human-level AGI, and also what we would like to happen. The Beneficial AI 2017 Conference: In our sequel to the 2015 Puerto Rico AI conference, we brought together an amazing group of AI researchers from academia and industry, and thought leaders in economics, law, ethics, and philosophy for five days dedicated to beneficial AI. We hosted a two-day workshop for our grant recipients and followed that with a 2.5-day conference, in which people from various AI-related fields hashed out opportunities and challenges related to the future of AI and steps we can take to ensure that the technology is beneficial.

 

 


(Below emphasis via DSC)

IBM and Ricoh have partnered for a cognitive-enabled interactive whiteboard which uses IBM’s Watson intelligence and voice technologies to support voice commands, taking notes and actions and even translating into other languages.

 

The Intelligent Workplace Solution leverages IBM Watson and Ricoh’s interactive whiteboards to allow to access features via using voice. It makes sure that Watson doesn’t just listen, but is an active meeting participant, using real-time analytics to help guide discussions.

Features of the new cognitive-enabled whiteboard solution include:

  • Global voice control of meetings: Once a meeting begins, any employee, whether in-person or located remotely in another country, can easily control what’s on the screen, including advancing slides, all through simple voice commands using Watson’s Natural Language API.
  • Translation of the meeting into another language: The Intelligent Workplace Solution can translate speakers’ words into several other languages and display them on screen or in transcript.
  • Easy-to-join meetings: With the swipe of a badge the Intelligent Workplace Solution can log attendance and track key agenda items to ensure all key topics are discussed.
  • Ability to capture side discussions: During a meeting, team members can also hold side conversations that are displayed on the same whiteboard.

 


From DSC:

Holy smokes!

If you combine the technologies that Ricoh and IBM are using with their new cognitive-enabled interactive whiteboard with what Bluescape is doing — by providing 160 acres of digital workspace that’s used to foster collaboration (and to do so whether you are working remoting or working with others in the same physical space) — and you have one incredibly powerful platform! 

#NLP  |  #AI  |  #CognitiveComputing  | #SmartClassrooms
#LearningSpaces  |#Collaboration |  #Meetings 

 

 


 

 

 


 

AI Market to Grow 47.5% Over Next Four Years — from campustechnology.com by Richard Chang

Excerpt:

The artificial intelligence (AI) market in the United States education sector is expected to grow at a compound annual growth rate of 47.5 percent during the period 2017-2021, according to a new report by market research firm Research and Markets.

 

 

Amazon deepens university ties in artificial intelligence race — from by Jeffrey Dastin

Excerpt:

Amazon.com Inc has launched a new program to help students build capabilities into its voice-controlled assistant Alexa, the company told Reuters, the latest move by a technology firm to nurture ideas and talent in artificial intelligence research.

Amazon, Alphabet Inc’s Google and others are locked in a race to develop and monetize artificial intelligence. Unlike some rivals, Amazon has made it easy for third-party developers to create skills for Alexa so it can get better faster – a tactic it now is extending to the classroom.

 

 

The WebMD skill for Amazon’s Alexa can answer all your medical questions — from digitaltrends.com by Kyle Wiggers
WebMD is bringing its wealth of medical knowledge to a new form factor: Amazon’s Alexa voice assistant.

Excerpt:

Alexa, Amazon’s brilliant voice-activated smart assistant, is a capable little companion. It can order a pizza, summon a car, dictate a text message, and flick on your downstairs living room’s smart bulb. But what it couldn’t do until today was tell you whether that throbbing lump on your forearm was something that required medical attention. Fortunately, that changed on Tuesday with the introduction of a WebMD skill that puts the service’s medical knowledge at your fingertips.

 

 


Addendum:

  • How artificial intelligence is taking Asia by storm — from techwireasia.com by Samantha Cheh
    Excerpt:
    Lately it seems as if everyone is jumping onto the artificial intelligence bandwagon. Everyone, from ride-sharing service Uber to Amazon’s logistics branch, is banking on AI being the next frontier in technological innovation, and are investing heavily in the industry.

    That’s likely truest in Asia, where the manufacturing engine which drove China’s growth is now turning its focus to plumbing the AI mine for gold.

    Despite Asia’s relatively low overall investment in AI, the industry is set to grow. Fifty percent of respondents in KPMG’s AI report said their companies had plans to invest in AI or robotic technology.

    Investment in AI is set to drive venture capital investment in China in 2017. Tak Lo, of Hong Kong’s Zeroth, notes there are more mentions of AI in Chinese research papers than there are in the US.

    China, Korea and Japan collectively account for nearly half the planet’s shipments of articulated robots in the world.

     

 

Artificial Intelligence – Research Areas

 

 

 

 

 

 

 

 

Adobe unveils new Microsoft HoloLens and Amazon Alexa integrations — from geekwire.com by Nat Levy

 

 

 

 

Introducing the AR Landscape — from medium.com by Super Ventures
Mapping out the augmented reality ecosystem

 

 

 

 

Alibaba leads $18M investment in car navigation augmented reality outfit WayRay — from siliconangle.com by Kyt Dotson

Excerpt:

WayRay boasts the 2015 launch of Navion, what it calls the “first ever holographic navigator” for cars that uses AR technology to project a Global Positioning System, or GPS, info overlay onto the car’s windshield.

Just like a video game, users of the GPS need only follow green arrows projected as if onto the road in front of the car providing visual directions. More importantly, because the system displays on the windscreen, it does not require a cumbersome headset or eyewear worn by the driver. It integrates directly into the dashboard of the car.

The system also recognizes simple voice and gesture commands from the driver — eschewing turning of knobs or pressing buttons. The objective of the system is to allow the driver to spend more time paying attention to the road, with hands on the wheel. Many modern-day onboard GPS systems also recognize voice commands but require the driver to glance over at a screen.

 

 

Viro Media Is A Tool For Creating Simple Mobile VR Apps For Businesses — from uploadvr.com by Charles Singletary

Excerpt:

Viro Media is supplying a platform of their own and their hope is to be the simplest experience where companies can code once and have their content available on multiple mobile platforms. We chatted with Viro Media CEO Danny Moon about the tool and what creators can expect to accomplish with it.

 

 

Listen to these podcasts to dive into virtual reality — from haptic.al by Deniz Ergürel
We curated some great episodes with our friends at RadioPublic

Excerpt:

Virtual reality can transport us to new places, where we can experience new worlds and people, like no other. It is a whole new medium poised to change the future of gaming, education, health care and enterprise. Today we are starting a new series to help you discover what this new technology promises. With the help of our friends at RadioPublic, we are curating a quick library of podcasts related to virtual reality technology.

 

Psychologists using virtual reality to help treat PTSD in veterans — from kxan.com by Amanda Brandeis

Excerpt:

AUSTIN (KXAN) — Virtual reality is no longer reserved for entertainment and gamers, its helping solve real-world problems. Some of the latest advancements are being demonstrated at South by Southwest.

Dr. Skip Rizzo directs the Medical Virtual Reality Lab at the University of Southern California’s Institute for Creative Technologies. He’s helping veterans who suffer from post-traumatic stress disorder (PTSD). He’s up teamed with Dell to develop and spread the technology to more people.

 

 

 

NVIDIA Jetson Enables Artec 3D, Live Planet to Create VR Content in Real Time — from blogs.nvidia.com
While VR revolutionizes fields across everyday life — entertainment, medicine, architecture, education and product design — creating VR content remains among its biggest challenges.

Excerpt:

At NVIDIA Jetson TX2 launch [on March 7, 2017], in San Francisco, [NVIDIA] showed how the platform not only accelerates AI computing, graphics and computer vision, but also powers the workflows used to create VR content. Artec 3D debuted at the event the first handheld scanner offering real-time 3D capture, fusion, modeling and visualization on its own display or streamed to phones and tablets.

 

 

Project Empathy
A collection of virtual reality experiences that help us see the world through the eyes of another

Excerpt:

Benefit Studio’s virtual reality series, Project Empathy is a collection of thoughtful, evocative and surprising experiences by some of the finest creators in entertainment, technology and journalism.

Each film is designed to create empathy through a first-person experience–from being a child inside the U.S. prison system to being a widow cast away from society in India.  Individually, each of the films in this series presents its filmmaker’s unique vision, portraying an intimate experience through the eyes of someone whose story has been lost or overlooked and yet is integral to the larger story of our global society. Collectively, these creatively distinct films weave together a colorful tapestry of what it means to be human today.

 

 

 

 

Work in a high-risk industry? Virtual reality may soon become part of routine training — from ibtimes.cok.uk by Owen Hughes
Immersive training videos could be used to train workers in construction, mining and nuclear power.

 

 

 

At Syracuse University, more students are getting ahold of virtual reality — from dailyorange.com by Haley Kim

 

 

 

As Instructors Experiment With VR, a Shift From ‘Looking’ to ‘Interacting’ — from edsurge.com by Marguerite McNeal

Excerpt:

Most introductory geology professors teach students about earthquakes by assigning readings and showing diagrams of tectonic plates and fault lines to the class. But Paul Low is not most instructors.

“You guys can go wherever you like,” he tells a group of learners. “I’m going to go over to the epicenter and fly through and just kind of get a feel.”

Low is leading a virtual tour of the Earth’s bowels, directly beneath New Zealand’s south island, where a 7.8 magnitude earthquake struck last November. Outfitted with headsets and hand controllers, the students are “flying” around the seismic hotbed and navigating through layers of the Earth’s surface.

Low, who taught undergraduate geology and environmental sciences and is now a research associate at Washington and Lee University, is among a small group of profs-turned-technologists who are experimenting with virtual reality’s applications in higher education.

 

 

 

These University Courses Are Teaching Students the Skills to Work in VR — from uploadvr.com

Excerpt:

“As virtual reality moves more towards the mainstream through the development of new, more affordable consumer technologies, a way needs to be found for students to translate what they learn in academic situations into careers within the industry,” says Frankie Cavanagh, a lecturer at Northumbria University. He founded a company called Somniator last year with the aim not only of developing VR games, but to provide a bridge between higher education and the technology sector. Over 70 students from Newcastle University, Northumbria University and Gateshead College in the UK have been placed so far through the program, working on real games as part of their degrees and getting paid for additional work commissioned.

 

Working with VR already translates into an extraordinarily diverse range of possible career paths, and those options are only going to become even broader as the industry matures in the next few years.

 

 

Scope AR Brings Live, Interactive AR Video Support to Caterpillar Customers — from augmented.reality.news by Tommy Palladino

Excerpt:

Customer service just got a lot more interesting. Construction equipment manufacturer Caterpillar just announced official availability of what they’re calling the CAT LIVESHARE solution to customer support, which builds augmented reality capabilities into the platform. They’ve partnered with Scope AR, a company who develops technical support and training documentation tools using augmented reality. The CAT LIVESHARE support system uses Scope AR’s Remote AR software as the backbone.

 

 

 

New virtual reality tool helps architects create dementia-friendly environments — from dezzen.com by Jessica Mairs

 

Visual showing appearance of a room without and with the Virtual Reality Empathy Platform headset

 

 

 

 

 

 

The Enterprise Gets Smart
Companies are starting to leverage artificial intelligence and machine learning technologies to bolster customer experience, improve security and optimize operations.

Excerpt:

Assembling the right talent is another critical component of an AI initiative. While existing enterprise software platforms that add AI capabilities will make the technology accessible to mainstream business users, there will be a need to ramp up expertise in areas like data science, analytics and even nontraditional IT competencies, says Guarini.

“As we start to see the land grab for talent, there are some real gaps in emerging roles, and those that haven’t been as critical in the past,” Guarini  says, citing the need for people with expertise in disciplines like philosophy and linguistics, for example. “CIOs need to get in front of what they need in terms of capabilities and, in some cases, identify potential partners.”

 

 

 

Asilomar AI Principles

These principles were developed in conjunction with the 2017 Asilomar conference (videos here), through the process described here.

 

Artificial intelligence has already provided beneficial tools that are used every day by people around the world. Its continued development, guided by the following principles, will offer amazing opportunities to help and empower people in the decades and centuries ahead.

Research Issues

 

1) Research Goal: The goal of AI research should be to create not undirected intelligence, but beneficial intelligence.

2) Research Funding: Investments in AI should be accompanied by funding for research on ensuring its beneficial use, including thorny questions in computer science, economics, law, ethics, and social studies, such as:

  • How can we make future AI systems highly robust, so that they do what we want without malfunctioning or getting hacked?
  • How can we grow our prosperity through automation while maintaining people’s resources and purpose?
  • How can we update our legal systems to be more fair and efficient, to keep pace with AI, and to manage the risks associated with AI?
  • What set of values should AI be aligned with, and what legal and ethical status should it have?

3) Science-Policy Link: There should be constructive and healthy exchange between AI researchers and policy-makers.

4) Research Culture: A culture of cooperation, trust, and transparency should be fostered among researchers and developers of AI.

5) Race Avoidance: Teams developing AI systems should actively cooperate to avoid corner-cutting on safety standards.

Ethics and Values

 

6) Safety: AI systems should be safe and secure throughout their operational lifetime, and verifiably so where applicable and feasible.

7) Failure Transparency: If an AI system causes harm, it should be possible to ascertain why.

8) Judicial Transparency: Any involvement by an autonomous system in judicial decision-making should provide a satisfactory explanation auditable by a competent human authority.

9) Responsibility: Designers and builders of advanced AI systems are stakeholders in the moral implications of their use, misuse, and actions, with a responsibility and opportunity to shape those implications.

10) Value Alignment: Highly autonomous AI systems should be designed so that their goals and behaviors can be assured to align with human values throughout their operation.

11) Human Values: AI systems should be designed and operated so as to be compatible with ideals of human dignity, rights, freedoms, and cultural diversity.

12) Personal Privacy: People should have the right to access, manage and control the data they generate, given AI systems’ power to analyze and utilize that data.

13) Liberty and Privacy: The application of AI to personal data must not unreasonably curtail people’s real or perceived liberty.

14) Shared Benefit: AI technologies should benefit and empower as many people as possible.

15) Shared Prosperity: The economic prosperity created by AI should be shared broadly, to benefit all of humanity.

16) Human Control: Humans should choose how and whether to delegate decisions to AI systems, to accomplish human-chosen objectives.

17) Non-subversion: The power conferred by control of highly advanced AI systems should respect and improve, rather than subvert, the social and civic processes on which the health of society depends.

18) AI Arms Race: An arms race in lethal autonomous weapons should be avoided.

Longer-term Issues

 

19) Capability Caution: There being no consensus, we should avoid strong assumptions regarding upper limits on future AI capabilities.

20) Importance: Advanced AI could represent a profound change in the history of life on Earth, and should be planned for and managed with commensurate care and resources.

21) Risks: Risks posed by AI systems, especially catastrophic or existential risks, must be subject to planning and mitigation efforts commensurate with their expected impact.

22) Recursive Self-Improvement: AI systems designed to recursively self-improve or self-replicate in a manner that could lead to rapidly increasing quality or quantity must be subject to strict safety and control measures.

23) Common Good: Superintelligence should only be developed in the service of widely shared ethical ideals, and for the benefit of all humanity rather than one state or organization.

 

 

 

Excerpts:
Creating human-level AI: Will it happen, and if so, when and how? What key remaining obstacles can be identified? How can we make future AI systems more robust than today’s, so that they do what we want without crashing, malfunctioning or getting hacked?

  • Talks:
    • Demis Hassabis (DeepMind)
    • Ray Kurzweil (Google) (video)
    • Yann LeCun (Facebook/NYU) (pdf) (video)
  • Panel with Anca Dragan (Berkeley), Demis Hassabis (DeepMind), Guru Banavar (IBM), Oren Etzioni (Allen Institute), Tom Gruber (Apple), Jürgen Schmidhuber (Swiss AI Lab), Yann LeCun (Facebook/NYU), Yoshua Bengio (Montreal) (video)
  • Superintelligence: Science or fiction? If human level general AI is developed, then what are likely outcomes? What can we do now to maximize the probability of a positive outcome? (video)
    • Talks:
      • Shane Legg (DeepMind)
      • Nick Bostrom (Oxford) (pdf) (video)
      • Jaan Tallinn (CSER/FLI) (pdf) (video)
    • Panel with Bart Selman (Cornell), David Chalmers (NYU), Elon Musk (Tesla, SpaceX), Jaan Tallinn (CSER/FLI), Nick Bostrom (FHI), Ray Kurzweil (Google), Stuart Russell (Berkeley), Sam Harris, Demis Hassabis (DeepMind): If we succeed in building human-level AGI, then what are likely outcomes? What would we like to happen?
    • Panel with Dario Amodei (OpenAI), Nate Soares (MIRI), Shane Legg (DeepMind), Richard Mallah (FLI), Stefano Ermon (Stanford), Viktoriya Krakovna (DeepMind/FLI): Technical research agenda: What can we do now to maximize the chances of a good outcome? (video)
  • Law, policy & ethics: How can we update legal systems, international treaties and algorithms to be more fair, ethical and efficient and to keep pace with AI?
    • Talks:
      • Matt Scherer (pdf) (video)
      • Heather Roff-Perkins (Oxford)
    • Panel with Martin Rees (CSER/Cambridge), Heather Roff-Perkins, Jason Matheny (IARPA), Steve Goose (HRW), Irakli Beridze (UNICRI), Rao Kambhampati (AAAI, ASU), Anthony Romero (ACLU): Policy & Governance (video)
    • Panel with Kate Crawford (Microsoft/MIT), Matt Scherer, Ryan Calo (U. Washington), Kent Walker (Google), Sam Altman (OpenAI): AI & Law (video)
    • Panel with Kay Firth-Butterfield (IEEE, Austin-AI), Wendell Wallach (Yale), Francesca Rossi (IBM/Padova), Huw Price (Cambridge, CFI), Margaret Boden (Sussex): AI & Ethics (video)

 

 

 

A smorgasboard of ideas to put on your organization’s radar! [Christian]

From DSC:
At the Next Generation Learning Spaces Conference, held recently in San Diego, CA, I moderated a panel discussion re: AR, VR, and MR.  I started off our panel discussion with some introductory ideas and remarks — meant to make sure that numerous ideas were on the radars at attendees’ organizations. Then Vinay and Carrie did a super job of addressing several topics and questions (Mary was unable to make it that day, as she got stuck in the UK due to transportation-related issues).

That said, I didn’t get a chance to finish the second part of the presentation which I’ve listed below in both 4:3 and 16:9 formats.  So I made a recording of these ideas, and I’m relaying it to you in the hopes that it can help you and your organization.

 


Presentations/recordings:


 

Audio/video recording (187 MB MP4 file)

 

 


Again, I hope you find this information helpful.

Thanks,
Daniel

 

 

 

From DSC:
Hmmm…how true: “…the digital age rewards change and punishes stasis.” (
source)

Which reminds me of a photo I took just yesterday morning at one of the malls in our area, where a local Sears store is closing.

It made me wonder…if Sears could do it all over again, what would they do differently? If they had a time machine, would they go back in time and work to become the new Amazon.com?

 

 

 

By the way, this picture is for those people who continue to dismiss the need to change and to adapt.  Surveying the relevant landscapes is an increasingly important thing for all of us to do, especially given that we are now on an exponential pace of technological change.

 

 

Companies must be open to radical reinvention to find new, significant, and sustainable sources of revenue. Incremental adjustments or building something new outside of the core business can provide real benefits and, in many cases, are a crucial first step for a digital transformation. But if these initiatives don’t lead to more profound changes to the core business and avoid the real work of rearchitecting how the business makes money, the benefits can be fleeting and too insignificant to avert a steady march to oblivion.

 

 

 



Addendum on 2/10/17

  • Macy’s earnings: Shifts in retail are hurting major players — from marketwatch.com by Tonya Garcia
    Macy’s has assets like real estate and brand identity, but shifts in the sector are putting pressure on earningsExcerpt:
    Even a major player like Macy’s M, +1.51%   isn’t immune to retail’s struggles. The sector is experiencing a dramatic shift to e-commerce and changes in consumer tastes and shopping behavior that have put pressure on department store earnings, and on the industry as a whole. Macy’s has already announced 100 store closures and thousands of job cuts, in addition to a reassessment of its real-estate assets. Now there’s buzz from reports about buyout talks with Hudson’s Bay Co. HBC, parent to Lord & Taylor and Saks Fifth Avenue.

 

 

 

KPMG & Microsoft Announce New “Blockchain Nodes” — from finance.yahoo.com

Excerpt:

NEW YORK, Feb. 15, 2017 /PRNewswire/ — KPMG International and Microsoft Corp. have announced the launch of joint Blockchain Nodes, which are designed to create and demonstrate use cases that apply blockchain technology to business propositions and processes.  The first joint Blockchain Nodes are in Frankfurt and Singapore, with future plans for a location in New York.

The KPMG and Microsoft Blockchain Nodes –innovation workspaces– will expand on a global alliance, which combines Microsoft’s technical expertise with KPMG’s deep industry and blockchain application knowledge, together with strong connections to the start-up and developer communities.

“The Blockchain Nodes will play a critical role in identifying new applications and use cases that blockchain can address,” said Eamonn Maguire, global and US leader for KPMG’s Digital Ledger Services. “They will enable us to work directly with clients to discover and test ideas based on market insights, creating and implementing prototype solutions that use this innovative technology.”

 

 

IBM Brings Machine Learning to the Private Cloud — from finance.yahoo.com
First to automate creation and training of learning analytic models at the source of high value corporate data, starting with IBM z System Mainframe

Excerpt:

ARMONK, N.Y., Feb. 15, 2017 /PRNewswire/ — IBM (NYSE: IBM) today announced IBM Machine Learning, the first cognitive platform for continuously creating, training and deploying a high volume of analytic models in the private cloud at the source of vast corporate data stores.  Even using the most advanced techniques, data scientists – in shortest supply among today’s IT skills1 – might spend days or weeks developing, testing and retooling even a single analytic model one step at a time.

IBM has extracted the core machine learning technology from IBM Watson and will initially make it available where much of the world’s enterprise data resides: the z System mainframe, the operational core of global organizations where billions of daily transactions are processed by banks, retailers, insurers, transportation firms and governments.

IBM Machine Learning allows data scientists to automate the creation, training and deployment of operational analytic models that will support…

 

 

Amazon Echo and Google Home may soon be able to make voice calls — from financye.yahoo.com and Business Insider by Jeff Dunn

Excerpt:

The Amazon Echo and Google Home could be used to make and receive phone calls later this year, according to a new report from The Wall Street Journal’s Ryan Knutson and Laura Stevens. Citing “people familiar with the matter,” the report says that both Amazon and Google are looking to activate the feature, but that their attempts have been slowed by privacy and regulatory concerns. Amazon has reportedly been working on Echo-specific voice calls since 2015, but has been held up by “employee turnover” as well.

 

 

Amazon unveils Chime, looks to reinvent the conference call with new Skype and GoToMeeting competitor — from geekwire.com by John Cook

Excerpt:

Amazon is looking to transform just about every industry.

Now, the Seattle tech juggernaut wants to reinvent how you conduct meetings and conference calls.

Amazon Web Services today unveiled Chime, a new service that it says takes the “frustration out of meetings” by delivering video, voice, chat, and screen sharing. Instead of forcing participants to call one another on a dedicated line, Amazon Chime automatically calls all participants at the start of a meeting, so “joining a meeting is as easy as clicking a button in the app, no PIN required,” the company said in a press release. Chime also shows a visual roster of participants, and allows participants to pinpoint who exactly on the call is creating annoying background noise.

 

 

 

 

 

 

The Most Innovative Companies of 2017 — from fastcompany.com

Excerpt:

This year marks the 10th edition of the Fast Company World’s Most Innovative Companies ranking. Our reporting team sifts through thousands of enterprises each year, searching for those that tap both heartstrings and purse strings and use the engine of commerce to make a difference in the world. Impact is among our key criteria.

 

 

 

Speaking of innovation, this article is about innovation within the world of  higher education:

Crafting an Innovation Landscape — from er.educause.edu by Shirley Dugdale and Brian Strawn

Key Takeaways

  • As efforts to stimulate innovation spring up across campuses, institutions need a comprehensive planning framework for integrated planning of initiatives to support innovation.
  • Viewing the campus as an Innovation Landscape, settings for collaborative creative activity — both physical and virtual — infuse the campus fabric and become part of the daily experience of their users.
  • The Innovation Landscape Framework proposed here serves as a tool that can help coordinate physical planning with organizational initiatives, engage a wide range of stakeholders, and enable a culture of innovation across campus.

 

 

 

IBM to Train 25 Million Africans for Free to Build Workforce — from by Loni Prinsloo
* Tech giant seeking to bring, keep digital jobs in Africa
* Africa to have world’s largest workforce by 2040, IBM projects

Excerpt:

International Business Machines Corp. is ramping up its digital-skills training program to accommodate as many as 25 million Africans in the next five years, looking toward building a future workforce on the continent. The U.S. tech giant plans to make an initial investment of 945 million rand ($70 million) to roll out the training initiative in South Africa…

 

Also see:

IBM Unveils IT Learning Platform for African Youth — from investopedia.com by Tim Brugger

Excerpt (emphasis DSC):

Responding to concerns that artificial intelligence (A.I.) in the workplace will lead to companies laying off employees and shrinking their work forces, IBM (NYSE: IBM) CEO Ginni Rometty said in an interview with CNBC last month that A.I. wouldn’t replace humans, but rather open the door to “new collar” employment opportunities.

IBM describes new collar jobs as “careers that do not always require a four-year college degree but rather sought-after skills in cybersecurity, data science, artificial intelligence, cloud, and much more.”

In keeping with IBM’s promise to devote time and resources to preparing tomorrow’s new collar workers for those careers, it has announced a new “Digital-Nation Africa” initiative. IBM has committed $70 million to its cloud-based learning platform that will provide free skills development to as many as 25 million young people in Africa over the next five years.

The platform will include online learning opportunities for everything from basic IT skills to advanced training in social engagement, digital privacy, and cyber protection. IBM added that its A.I. computing wonder Watson will be used to analyze data from the online platform, adapt it, and help direct students to appropriate courses, as well as refine the curriculum to better suit specific needs.

 

 

From DSC:
That last part, about Watson being used to personalize learning and direct students to appropropriate courses, is one of the elements that I see in the Learning from the Living [Class]Room vision that I’ve been pulse-checking for the last several years. AI/cognitive computing will most assuredly be a part of our learning ecosystems in the future.  Amazon is currently building their own platform that adds 100 skills each day — and has 1000 people working on creating skills for Alexa.  This type of thing isn’t going away any time soon. Rather, I’d say that we haven’t seen anything yet!

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

 

And Amazon has doubled down to develop Alexa’s “skills,” which are discrete voice-based applications that allow the system to carry out specific tasks (like ordering pizza for example). At launch, Alexa had just 20 skills, which has reportedly jumped to 5,200 today with the company adding about 100 skills per day.

In fact, Bezos has said, “We’ve been working behind the scenes for the last four years, we have more than 1,000 people working on Alexa and the Echo ecosystem … It’s just the tip of the iceberg. Just last week, it launched a new website to help brands and developers create more skills for Alexa.

Source

 

 

Also see:

 

“We are trying to make education more personalised and cognitive through this partnership by creating a technology-driven personalised learning and tutoring,” Lula Mohanty, Vice President, Services at IBM, told ET. IBM will also use its cognitive technology platform, IBM Watson, as part of the partnership.

“We will use the IBM Watson data cloud as part of the deal, and access Watson education insight services, Watson library, student information insights — these are big data sets that have been created through collaboration and inputs with many universities. On top of this, we apply big data analytics,” Mohanty added.

Source

 

 


 

Also see:

  • Most People in Education are Just Looking for Faster Horses, But the Automobile is Coming — from etale.org by Bernard Bull
    Excerpt:
    Most people in education are looking for faster horses. It is too challenging, troubling, or beyond people’s sense of what is possible to really imagine a completely different way in which education happens in the world. That doesn’t mean, however, that the educational equivalent of the automobile is not on its way. I am confident that it is very much on its way. It might even arrive earlier than even the futurists expect. Consider the following prediction.

 


 

 

 

Your Next Personal Robot Could Be Professor Einstein

 

 

 

From DSC:
By the way, I’m not posting this to suggest that professors/teachers/trainers/etc. are going away due to AI-based technologies.  Humans like to learn with other humans (and we are decades away from a general AI anyway).

That said, I do think there’s a place for technologies to be used as beneficial tools. In this case, such an AI-backed robot could help with some of the heavy lifting of learning about a new subject or topic. This interesting piece — currently out at Kickstarter — is a good example of the combination of a variety of technologies such as AI/speech recognition/natural language processing (NLP), robotics, and other technologies.

Notice that you can download more interactive apps from the cloud with Professor Einstein. In other words, this is like a platform. (Along these lines…developers gave Alexa 4000 new skills last quarterAmazon is creating a platform as well.)

Bottom line: AI needs to be on our radars.

 

 

 

Excerpt from Amazon fumbles earnings amidst high expectations (emphasis DSC):

Aside from AWS, Amazon Alexa-enabled devices were the top-selling products across all categories on Amazon.com throughout the holiday season and the company is reporting that Echo family sales are up over 9x compared to last season. Amazon aims to brand Alexa as a platform, something that has helped the product to gain capabilities faster than its competition. Developers and corporates released 4,000 new skills for the voice assistant in just the last quarter.

 

 

 

 

 

Alexa got 4,000 new skills in just the last quarter!

From DSC:
What are the teaching & learning ramifications of this?

By the way, I’m not saying for professors, teachers, & trainers to run for the hills (i.e., that they’ll be replaced by AI-based tools). But rather, I would like to suggest that we not only put this type of thing on our radars, but we should begin to actively experiment with such technologies to see if they might be able to help us do some heavy lifting for students learning about new topics.

 

A massive AI partnership is tapping civil rights and economic experts to keep AI safe — from qz.com by Dave Gershgorn

Excerpt:

When the Partnership on Artificial Intelligence to Benefit People and Society was announced in September, it was with the stated goal of educating the public on artificial intelligence, studying AI’s potential impact on the world, and establishing industry best practices. Now, how those goals will actually be achieved is becoming clearer.

This week, the Partnership brought on new members that include representatives from the American Civil Liberties Union, the MacArthur Foundation, OpenAI, the Association for the Advancement of Artificial Intelligence, Arizona State University, and the University of California, Berkeley.

The organizations themselves are not officially affiliated yet—that process is still underway—but the Partnership’s board selected these candidates based on their expertise in civil rights, economics, and open research, according to interim co-chair Eric Horvitz, who is also director of Microsoft Research. The Partnership also added Apple as a “founding member,” putting the tech giant in good company: Amazon, Microsoft, IBM, Google, and Facebook are already on board.

 

 


Also relevant/see:

Building Public Policy To Address Artificial Intelligence’s Impact — from blogs.wsj.com by Irving Wladawsky-Berger

Excerpt:

Artificial intelligence may be at a tipping point, but it’s not immune to backlash from users in the event of system mistakes or a failure to meet heightened expectations. As AI becomes increasingly used for more critical tasks, care needs to be taken by proponents to avoid unfulfilled promises as well as efforts that appear to discriminate against certain segments of society.

Two years ago, Stanford University launched the One Hundred Year Study of AI to address “how the effects of artificial intelligence will ripple through every aspect of how people work, live and play.” One of its key missions is to convene a Study Panel of experts every five years to assess the then current state of the field, as well as to explore both the technical advances and societal challenges over the next 10 to 15 years.

The first such Study Panel recently published Artificial Intelligence and Life in 2030, a report that examined the likely impact of AI on a typical North American city by the year 2030.

 

 

CES 2017: Key trends — from jwtintelligence.com by Sheperd Laughlin

 

Excerpt:

Fifty years since the inception of CES, “consumer electronics” doesn’t begin to describe the full scope of the event.

“It’s no longer a technology show; it’s a connected life show and an advertising and media show,” said Shawn DuBravac of CTA, the trade organization that organizes CES. And it changes quickly: three years ago, he said, 20% of this year’s exhibitors didn’t exist.

This year, among big tech companies Amazon was the clear winner—though Amazon itself kept a low profile, letting others announce a multitude of new uses for Alexa, its virtual assistant.

Electric and self-driving cars were everywhere. Taking a page from Apple and Microsoft, which pulled out of CES years ago, Tesla sat out the conference as rival auto makers tried to mount convincing challenges to its dominance of the electric car market.

What about exciting new “gadgets”? Farhad Manjoo of the New York Times declared them “gone” in December, killed by the iPhone and cheap knockoffs. Category-changing devices were in short supply at the show, and Alexa, this year’s most talked-about product, was actually an invisible service.

But there were signs that Internet of Things products that had once been isolated were talking to each other in interesting new ways. And devices aimed at specific needs and populations—from new mothers to vacationers to the disabled—showed that gadgets might not be done for just yet.

 

 


Addendum:

  • Tech Stock Roundup: AR/VR and Self Driving Cars Dominate CES — from zacks.com by Sejuti Banerjea
    Excerpt:
    As most of us were expecting, the show was dominated by virtual/augmented reality (VR/AR) and self driving cars, two areas where new technology was showcased and important collaborations announced. Some other developments involved Amazon’s Alexa, 5G technology from Intel and Qualcomm and robots from Panasonic and Honda.

 

 

 

From DSC:
When I turned on the TV the other day, our local news station was playing a piece re: the closing of several stores in Michigan, some within our area. Some of the national retail stores/chains mentioned were:

  • Macy’s
    • Macy’s closing 100 stores, including 4 in Michigan
      Excerpt:
      Four Macy’s stores in Michigan are permanently closing in a series of company cuts expected to cost 6,200 jobs. Macy’s announced 68 of the 100 stores it plans to shutter Wednesday, according to CNBC. On the list is the Macy’s at Lakeview Square Mall in Battle Creek. CNBC reports the store opened in 1983 and employs 51 associates. Also on the chopping block is the Macy’s in Lansing, Westland and the Eastland Center in Harper Woods. All four Michigan stores are slated to close by the end of 2017.
    • Sears and Kmart closing 150 stores — from money.cnn.com by Paul La Monica
      Sears is shutting down 150 more stores, yet another sign of how tough it is for former kings of the retail industry to compete in a world now dominated by Amazon.
      .
  • Sears
    • Internet is the new anchor: Woodland Mall Sears closing
      Big box and anchor stores a vanishing species in West Michigan
      Excerpt:
      Despite the best economy in a decade and a nearly 4 percent increase in consumer spending this holiday, the kind of retailers that used to be the draws for shopping malls and plazas are feeling the continuing impact of the internet. The most notable recent victim of the trend is the Sears that has served as an anchor store at Woodland Mall for decades. “We hear rumors every week about what’s going on, but we don’t want to hear that — we’re working there, we don’t want to hear that kind of thing. We didn’t think that was going to happen to us. We were doing pretty good,” said 52-year-old Marty Kruizenga, who worked at the Sears Automotive at Woodland Mall. He was told Wednesday morning his store was closing.
      .
  • The Limited
    • The Limited just shut all of its stores — from money.cnn.com by Jackie Wattles
      Excerpt (emphasis DSC):
      American malls just got emptier.
      The Limited, a once-popular women’s clothing brand that offers casual attire and workwear, no longer has any storefronts. On Saturday [1/7/17], a message on the store’s website read, “We’re sad to say that all The Limited stores nationwide have officially closed their doors. But this isn’t goodbye.” The website will still be up and running and will continue to ship nationwide, the company said.

      The Limited is among a long list of brick-and-mortar retailers that once thrived in malls and strip shopping centers — but are now suffering at the hands of digital commerce giants like Amazon (AMZN, Tech30) and fast fashion stores such as H&M and Forever 21.
      .
  • And another chain that I don’t recall…

Here’s a snapshot I took of the television screen at the end of their piece:

 

The warnings were there but people didn’t want to address them:

 

Amazon is taking an increasing share of the US apparel market, according to Morgan Stanley. 

 

 

Also regarding Amazon, see this interesting prediction from Jack Uldrich:

 

 

Below is a quote from a Forbes.com article entitled “Here’s What’s Wrong With Department Stores

Are Department Stores Dead?  Not yet. But they could kill themselves, under the weight of “we’ve always done it this way”. Tweaks in omni-channel strategy aren’t going to be enough to address the fundamental issues at department stores. Not with the way these trends are heading.

 

 

Along the lines of the above items, many of us can remember the Blockbuster stores closing in our areas not that long ago — having been blown out of the water by Netflix.

 

 

Although there are several lines of thought that could be pursued here (one of which might be to discuss the loss of jobs, especially to our students, as many of them work within retail)… some of the key questions that come to my mind are:

  • Could this closing of many brick and mortar-based facilities happen within higher education?
    .
  • With the advent of artificial intelligence and cognitive computing, will the innovations that take place on the Internet blow away what’s happening in the face-to-face (F2F) classrooms? As Thomas Frey asserts, by 2030, will the largest company on the internet be an education-based company that we haven’t heard of yet?
    (NOTE: “Frey doesn’t go so far as to argue education bots will replace traditional schooling outright. He sees them more as a supplement, perhaps as a kind of tutor.”)

    .
  • Or, because people enjoy learning together in a F2F environment, will F2F classrooms augment what they are doing with what’s available online/digitally?
    .
  • Will the discussion not revolve around online vs F2F, but rather will the topic at hand be more focused on how innovative/responsive one’s institution is?

 


Also relevant/see:

Attention University Presidents: A Press Release From the Near Future — from futurist Jack Uldrich
(Emphasis added below by DSC)

(Editor’s Note: Change is difficult. This is especially true in organizations that have heretofore been immune to the broader forces of disruption–such as institutions of higher learning. To shake presidents, administrators, and faculty out of their stupor I have drafted the following fictional press release. I encourage all university and college presidents and their boards to read it and then discuss how they can–and must–adapt in order to remain competitive in the future.)

PRESS RELEASE (Fictional Scenario: For Internal Discussion Only)

(Note: All links in the press release highlight real advances in the field of higher education).

State College to Close at End of 2021-2022 Academic Year
Washington, DC – December 16, 2021 — State College, one of the country’s leading public universities, has decided to cease academic operations at the end of the 2021-22 school year.

rest of fictional press release here –>

 


 

Last comment from DSC:
I don’t post this to be a fear monger. Rather,  I post it to have those of us working with higher education take some time to reflect on this situation — because we need to be far more responsive to change than we are being. Given the increasingly rapid pace of change occurring in our world today, people will have to continue to reinvent themselves. But the difference in the near future will be in the number of times people have to reinvent themselves and how quickly they need to do it. They won’t be able to take 2-4 years off to do it.

Let’s not get blown out of the water by some alternative. Let’s respond while we still have the chance. Let’s be in touch with the changing landscapes and needs out there.

 


 

Addendums:

Colleges need to adapt to meet the changing demographics and needs of students, rather than expect them to conform to a tradition-loving system.

“Unless we become more nimble in our approach and more scalable in our solutions, we will miss out on an opportunity to embrace and serve the majority of students who will need higher education and postsecondary learning,” says the report. Later it underscores that “higher education has never mattered so much to those who seek it. It drives social mobility, energizes our economy, and underpins our democracy.”

 

 

WHEN education fails to keep pace with technology, the result is inequality. Without the skills to stay useful as innovations arrive, workers suffer—and if enough of them fall behind, society starts to fall apart. That fundamental insight seized reformers in the Industrial Revolution, heralding state-funded universal schooling. Later, automation in factories and offices called forth a surge in college graduates. The combination of education and innovation, spread over decades, led to a remarkable flowering of prosperity.

Today robotics and artificial intelligence call for another education revolution. This time, however, working lives are so lengthy and so fast-changing that simply cramming more schooling in at the start is not enough. People must also be able to acquire new skills throughout their careers.

 

 

 
Amazon is going to kill more American jobs than China did — from marketwatch.com
Millions of retail jobs are threatened as Amazon’s share of online purchases keeps climbing

 

 

 

Don’t discount the game-changing power of the morphing “TV” when coupled with AI, NLP, and blockchain-based technologies! [Christian]

From DSC:

Don’t discount the game-changing power of the morphing “TV” when coupled with artificial intelligence (AI), natural language processing (NLP), and blockchain-based technologies!

When I saw the article below, I couldn’t help but wonder what (we currently know of as) “TVs” will morph into and what functionalities they will be able to provide to us in the not-too-distant future…?

For example, the article mentions that Seiki, Westinghouse, and Element will be offering TVs that can not only access Alexa — a personal assistant from Amazon which uses artificial intelligence — but will also be able to provide access to over 7,000 apps and games via the Amazon Fire TV Store.

Some of the questions that come to my mind:

  • Why can’t there be more educationally-related games and apps available on this type of platform?
  • Why can’t the results of the assessments taken on these apps get fed into cloud-based learner profiles that capture one’s lifelong learning? (#blockchain)
  • When will potential employers start asking for access to such web-based learner profiles?
  • Will tvOS and similar operating systems expand to provide blockchain-based technologies as well as the types of functionality we get from our current set of CMSs/LMSs?
  • Will this type of setup become a major outlet for competency-based education as well as for corporate training-related programs?
  • Will augmented reality (AR), virtual reality (VR), and mixed reality (MR) capabilities come with our near future “TVs”?
  • Will virtual tutoring be one of the available apps/channels?
  • Will the microphone and the wide angle, HD camera on the “TV” be able to be disconnected from the Internet for security reasons? (i.e., to be sure no hacker is eavesdropping in on their private lives)

 

Forget a streaming stick: These 4K TVs come with Amazon Fire TV inside — from techradar.com by Nick Pino

Excerpt:

The TVs will not only have access to Alexa via a microphone-equipped remote but, more importantly, will have access to the over 7,000 apps and games available on the Amazon Fire TV Store – a huge boon considering that most of these Smart TVs usually include, at max, a few dozen apps.

 

 

 

 

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 


Addendums


 

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

.

  • Once thought to be a fad, MOOCs showed staying power in 2016 — from educationdive.com
    Dive Brief:

    • EdSurge profiles the growth of massive online open courses in 2016, which attracted more than 58 million students in over 700 colleges and universities last year.
    • The top three MOOC providers — Coursera, Udacity and EdX — collectively grossed more than $100 million last year, as much of the content provided on these platforms shifted from free to paywall guarded materials.
    • Many MOOCs have moved to offering credentialing programs or nanodegree offerings to increase their value in industrial marketplaces.
 
© 2025 | Daniel Christian