intelligent systems

Reflections on “Inside Amazon’s artificial intelligence flywheel” [Levy]

On 10/19/2018, in 21st century, 24x7x365 access, A/V -- audio/visual, Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, career development, colleges, communities of practice, community colleges, competency-based learning/education, computer science, content development, aggregation, repositories, corporate / business world, cost of getting a degree, dangers of the status quo, Daniel S. Christian, data related items, digital learning, disruption, distance education, e-books, e-publishing related items (EPUB and more), e-readers, education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, entrepreneurship, experimentation, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, interactivity, internet, K-12 related, law schools, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, library / librarians, lifelong learning, microlearning, mobile learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, personalized/customized learning, platforms, reinvent, second screen apps, social learning / networks, society, staying relevant, streams of content, student-related, surviving, teaching online, technologies for your home, tools, training / L&D, trends, United States, universities, usability, user experience (UX), vision/possibilities, voice recognition / voice enabled interfaces, workplace, by Daniel Christian

Inside Amazon’s artificial intelligence flywheel — from wired.com by Steven Levy
How deep learning came to power Alexa, Amazon Web Services, and nearly every other division of the company.

Excerpt (emphasis DSC):

Amazon loves to use the word flywheel to describe how various parts of its massive business work as a single perpetual motion machine. It now has a powerful AI flywheel, where machine-learning innovations in one part of the company fuel the efforts of other teams, who in turn can build products or offer services to affect other groups, or even the company at large. Offering its machine-learning platforms to outsiders as a paid service makes the effort itself profitable—and in certain cases scoops up yet more data to level up the technology even more.

It took a lot of six-pagers to transform Amazon from a deep-learning wannabe into a formidable power. The results of this transformation can be seen throughout the company—including in a recommendations system that now runs on a totally new machine-learning infrastructure. Amazon is smarter in suggesting what you should read next, what items you should add to your shopping list, and what movie you might want to watch tonight. And this year Thirumalai started a new job, heading Amazon search, where he intends to use deep learning in every aspect of the service.

“If you asked me seven or eight years ago how big a force Amazon was in AI, I would have said, ‘They aren’t,’” says Pedro Domingos, a top computer science professor at the University of Washington. “But they have really come on aggressively. Now they are becoming a force.”

Maybe the force.

From DSC:
When will we begin to see more mainstream recommendation engines for learning-based materials? With the demand for people to reinvent themselves, such a next generation learning platform can’t come soon enough!

Turning over control to learners to create/enhance their own web-based learner profiles; and allowing people to say who can access their learning profiles.
AI-based recommendation engines to help people identify curated, effective digital playlists for what they want to learn about.
Voice-driven interfaces.
Matching employees to employers.
Matching one’s learning preferences (not styles) with the content being presented as one piece of a personalized learning experience.
From cradle to grave. Lifelong learning.
Multimedia-based, interactive content.
Asynchronously and synchronously connecting with others learning about the same content.
Online-based tutoring/assistance; remote assistance.
Reinvent. Staying relevant. Surviving.
Competency-based learning.

We’re about to embark on a period in American history where career reinvention will be critical, perhaps more so than it’s ever been before. In the next decade, as many as 50 million American workers—a third of the total—will need to change careers, according to McKinsey Global Institute. Automation, in the form of AI (artificial intelligence) and RPA (robotic process automation), is the primary driver. McKinsey observes: “There are few precedents in which societies have successfully retrained such large numbers of people.”

Bill Triant and Ryan Craig

Also relevant/see:

Online education’s expansion continues in higher ed with a focus on tech skills — from educationdive.com by James Paterson

Dive Brief:

Online learning continues to expand in higher ed with the addition of several online master’s degrees and a new for-profit college that offers a hybrid of vocational training and liberal arts curriculum online.
Inside Higher Ed reported the nonprofit learning provider edX is offering nine master’s degrees through five U.S. universities — the Georgia Institute of Technology, the University of Texas at Austin, Indiana University, Arizona State University and the University of California, San Diego. The programs include cybersecurity, data science, analytics, computer science and marketing, and they cost from around $10,000 to $22,000. Most offer stackable certificates, helping students who change their educational trajectory.
Former Harvard University Dean of Social Science Stephen Kosslyn, meanwhile, will open Foundry College in January. The for-profit, two-year program targets adult learners who want to upskill, and it includes training in soft skills such as critical thinking and problem solving. Students will pay about $1,000 per course, though the college is waiving tuition for its first cohort.

An open letter to Microsoft and Google’s Partnership on AI [Leonhard]

On 10/12/2018, in 21st century, 24x7x365 access, Amazon, analytics, Apple, Artificial Intelligence/Agents/LLMs/and Related, Asia, Australia, bots, business, Canada, change, cloud-based computing / apps / other cloud-related, computer science, corporate / business world, data related items, emerging technologies, engineering, ethics, Europe, future, game-changing environment, Google, hearts -- matters of the heart, human-computer interaction (HCI), ideas, innovation, intelligent systems, internet, IT in HE, law schools, machine-to-machine communications, morals/values, platforms, robotics, society, technologies for your home, technology (general), the downsides of how people use tech, tools, trends, UK, United States, vendors, vision/possibilities, workplace, by Daniel Christian

An open letter to Microsoft and Google’s Partnership on AI — from wired.com by Gerd Leonhard
In a world where machines may have an IQ of 50,000, what will happen to the values and ethics that underpin privacy and free will?

Excerpt:

This open letter is my modest contribution to the unfolding of this new partnership. Data is the new oil – which now makes your companies the most powerful entities on the globe, way beyond oil companies and banks. The rise of ‘AI everywhere’ is certain to only accelerate this trend. Yet unlike the giants of the fossil-fuel era, there is little oversight on what exactly you can and will do with this new data-oil, and what rules you’ll need to follow once you have built that AI-in-the-sky. There appears to be very little public stewardship, while accepting responsibility for the consequences of your inventions is rather slow in surfacing.

In a world where machines may have an IQ of 50,000 and the Internet of Things may encompass 500 billion devices, what will happen with those important social contracts, values and ethics that underpin crucial issues such as privacy, anonymity and free will?

My book identifies what I call the “Megashifts”. They are changing society at warp speed, and your organisations are in the eye of the storm: digitization, mobilisation and screenification, automation, intelligisation, disintermediation, virtualisation and robotisation, to name the most prominent. Megashifts are not simply trends or paradigm shifts, they are complete game changers transforming multiple domains simultaneously.

If the question is no longer about if technology can do something, but why…who decides this?

Gerd Leonhard

From DSC:
Though this letter was written 2 years ago back in October of 2016, the messages, reflections, and questions that Gerd puts on the table are very much still relevant today. The leaders of these powerful companies have enormous power — power to do good, or to do evil. Power to help or power to hurt. Power to be a positive force for societies throughout the globe and to help create dreams, or power to create dystopian societies while developing a future filled with nightmares. The state of the human heart is extremely key here — though many will hate me saying that. But it’s true. At the end of the day, we need to very much care about — and be extremely aware of — the characters and values of the leaders of these powerful companies.

Also relevant/see:

Spray-on antennas will revolutionize the Internet of Things — from networkworld.com by Patrick Nelson
Researchers at Drexel University have developed a method to spray on antennas that outperform traditional metal antennas, opening the door to faster and easier IoT deployments.

From DSC:
Again, it’s not too hard to imagine in this arena that technologies can be used for good or for ill.

The Top 30 Emerging Technologies (2018–2028) — from Sean Moffitt

On 10/11/2018, in 21st century, 3D, A/V -- audio/visual, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), Blockchain, Bring your own device (BYOD), business, career development, change, cloud-based computing / apps / other cloud-related, collaboration, data related items, emerging technologies, engineering, future, game-changing environment, global / globalization, health, human-computer interaction (HCI), innovation, intelligent systems, interactivity, internet, machine-to-machine communications, Mixed Reality (MR), mobile technologies, Natural Language Processing (NLP), robotics, social learning / networks, social media, society, technologies for your home, technology (general), tools, trends, usability, user experience (UX), Virtual Reality (VR) / worlds / learning, voice recognition / voice enabled interfaces, by Daniel Christian

The Top 30 Emerging Technologies (2018–2028)
#emergingtech #emergingtechnology #tech #technology by @SeanMoffitt HT @SpirosMargaris MT @MikeQuindazzi #AI #IoT #MobileApps #SocialMedia #BigData #Blockchain #Robots pic.twitter.com/Hxd6hNw2Vi

— Fred Steube (@steube) October 7, 2018

Recent announcements from (and about) Google

On 10/11/2018, in Amazon, Artificial Intelligence/Agents/LLMs/and Related, emerging technologies, Facebook / Meta Platforms, future, Google, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, Natural Language Processing (NLP), social media, technologies for your home, tools, trends, voice recognition / voice enabled interfaces, web-based collaboration, by Daniel Christian

The 11 coolest announcements Google made at its biggest product event of the year — from businessinsider.com by Dave Smith

Excerpt:

On Tuesday (10/9), Google invited journalists to New York City to debut its newest smartphone, the Pixel 3, among several other hardware goodies.

Google made dozens of announcements in its 75-minute event, but a handful of “wow” moments stole the show.

Here are the 11 coolest announcements Google made at its big hardware event…

Google’s Pixel 3 event in 6 minutes — from businessinsider.com

Google unveiled its new Home Hub but it might be ‘late to the market’ — from barrons.com by Emily Bary

Excerpt:

Alphabet ’s Google has sold millions of voice-enabled speakers, but it inched toward the future at a Tuesday launch event when it introduced the Home Hub smart screen.

Google isn’t the first company to roll out a screen-enabled home device with voice-assistant technology— Amazon.com released its Echo Show in July 2017. Meanwhile, Lenovo has gotten good reviews for its Smart Display, and Facebook introduced the Portal on Monday.

For the most part, though, consumers have stuck to voice-only devices, and it will be up to Google and its rivals to convince them that an added screen is worth paying for. They’ll also have to reassure consumers that they can trust big tech to maintain their privacy, an admittedly harder task these days after recent security issues at Google and Facebook.

Amazon was right to realize early on that consumers aren’t always comfortable buying items they can’t even see pictures of, and that it’s hard to remember directions you’ve heard but not seen.

Google has announced its first smart speaker with a screen — from businessinsider.com by Brandt Ranj

Google has announced the Google Hub, its first smart home speaker with a screen. It’s available for pre-order at Best Buy, Target, and Walmart for $149. The Hub will be released on October 22.
The Hub has a 7″ touchscreen and sits on a base with a built-in speaker and microphones, which you can use to play music, watch videos, get directions, and control smart home accessories with your voice.
Its biggest advantage is its ability to hook into Google’s first-party services, like YouTube and Google Maps, which none of its competitors can use.
If you’re an Android or Chromecast user, trust Google more than Amazon, or want a smaller smart home speaker with a screen, the Google Hub is now your best bet.

Google is shutting down Google+ for consumers following security lapse — from theverge.com by Ashley Carman

Excerpt:

Google is going to shut down the consumer version of Google+ over the next 10 months, the company writes in a blog post today. The decision follows the revelation of a previously undisclosed security flaw that exposed users’ profile data that was remedied in March 2018.

Google shutters Google+ after users’ personal data exposed — from cbsnews.com

Google+ is shutting down, and the site’s few loyal users are mourning – from cnbc.com by Jillian D’Onfro

Even though Google had diverted resources away from Google+, there’s a small loyal base of users devastated to see it go away.
One fan said the company is using its recently revealed security breach as an excuse to shutter the site.
Google said it will be closing Google+ in the coming months.

10 jobs that are safe in an AI world — from linkedin.com by Kai-Fu Lee

Excerpts:

Teaching
AI will be a great tool for teachers and educational institutions, as it will help educators figure out how to personalize curriculum based on each student’s competence, progress, aptitude, and temperament. However, teaching will still need to be oriented around helping students figure out their interests, teaching students to learn independently, and providing one-on-one mentorship. These are tasks that can only be done by a human teacher. As such, there will still be a great need for human educators in the future.

Criminal defense law
Top lawyers will have nothing to worry about when it comes to job displacement. reasoning across domains, winning the trust of clients, applying years of experience in the courtroom, and having the ability to persuade a jury are all examples of the cognitive complexities, strategies, and modes of human interaction that are beyond the capabilities of AI. However, a lot of paralegal and preparatory work like document review, analysis, creating contracts, handling small cases, packing cases, and coming up with recommendations can be done much better and more efficiently with AI. The costs of law make it worthwhile for AI companies to go after AI paralegals and AI junior lawyers, but not top lawyers.

From DSC:
In terms of teaching, I agree that while #AI will help personalize learning, there will still be a great need for human teachers, professors, and trainers. I also agree w/ my boss (and with some of the author’s viewpoints here, but not all) that many kinds of legal work will still need the human touch & thought processes. I diverge from his thinking in terms of scope — the need for human lawyers will go far beyond just lawyers involved in crim law.

Also see:

15 business applications for artificial intelligence and machine learning — from forbes.com

Excerpt:

Fifteen members of Forbes Technology Council discuss some of the latest applications they’ve found for AI/ML at their companies. Here’s what they had to say…

Will #AI — in real-time — be able to present helpful resources in the smart classroom of the future? [Christian]

On 09/26/2018, in 21st century, A/V -- audio/visual, Amazon, Apple, Artificial Intelligence/Agents/LLMs/and Related, assistive technologies, bots, cloud-based computing / apps / other cloud-related, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital learning, education technology, emerging technologies, face-to-face, formal learning, future, future of higher education, game-changing environment, heutagogy, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning spaces, lifelong learning, Microsoft, Natural Language Processing (NLP), New "Amazon.com" of Higher Education, online learning, platforms, productivity / tips and tricks, smart classrooms, tools, training / L&D, universities, user experience (UX), voice recognition / voice enabled interfaces, web-based collaboration, webinars, by Daniel Christian

From DSC:
Microsoft’s conference room of the future “listens” to the conversations of the team and provides a transcript of the meeting. It also is using “artificial intelligence tools to then act on what meeting participants say. If someone says ‘I’ll follow up with you next week,’ then they’ll get a notification in Microsoft Teams, Microsoft’s Slack competitor, to actually act on that promise.”

This made me wonder about our learning spaces in the future. Will an #AI-based device/cloud-based software app — in real-time — be able to “listen” to the discussion in a classroom and present helpful resources in the smart classroom of the future (i.e., websites, online-based databases, journal articles, and more)?

Will this be a feature of a next generation learning platform as well (i.e., addressing the online-based learning realm)? Will this be a piece of an intelligent tutor or an intelligent system?

Hmmm…time will tell.

Also see this article out at Forbes.com entitled, “There’s Nothing Artificial About How AI Is Changing The Workplace.”

Here is an excerpt:

The New Meeting Scribe: Artificial Intelligence

As I write this, AI has already begun to make video meetings even better. You no longer have to spend time entering codes or clicking buttons to launch a meeting. Instead, with voice-based AI, video conference users can start, join or end a meeting by simply speaking a command (think about how you interact with Alexa).

Voice-to-text transcription, another artificial intelligence feature offered by Otter Voice Meeting Notes (from AISense, a Zoom partner), Voicefox and others, can take notes during video meetings, leaving you and your team free to concentrate on what’s being said or shown. AI-based voice-to-text transcription can identify each speaker in the meeting and save you time by letting you skim the transcript, search and analyze it for certain meeting segments or words, then jump to those mentions in the script. Over 65% of respondents from the Zoom survey said they think AI will save them at least one hour a week of busy work, with many claiming it will save them one to five hours a week.

To higher ed: When the race track is going 180mph, you can’t walk or jog onto the track. [Christian]

On 09/25/2018, in 21st century, 24x7x365 access, accreditation, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), Blockchain, bots, business side of he, career development, change, changing business models, cloud-based computing / apps / other cloud-related, colleges, community colleges, competency-based learning/education, corporate / business world, corporate universities / corporate training, cost of getting a degree, curriculum, dangers of the status quo, Daniel S. Christian, digital learning, disruption, distance education, education reform, education technology, emerging technologies, engineering, entrepreneurship, future, future of higher education, game-changing environment, generational differences, global / globalization, heutagogy, higher education, human-computer interaction (HCI), IBM, ideas, innovation, intelligent systems, internet, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, Mixed Reality (MR), more voice more choice more control, New "Amazon.com" of Higher Education, online learning, organizational change, pace of change, personalized/customized learning, platforms, professional development, robotics, science, smart/connected TV, social learning / networks, society, staying relevant, student-related, surviving, technologies for your home, technology (general), tools, training / L&D, universities, vendors, Virtual Reality (VR) / worlds / learning, vision/possibilities, web-based collaboration, XR - extended reality, by Daniel Christian

From DSC:
When the race track is going 180mph, you can’t walk or jog onto the track. What do I mean by that?

Consider this quote from an article that Jeanne Meister wrote out at Forbes entitled, “The Future of Work: Three New HR Roles in the Age of Artificial Intelligence:”*

This emphasis on learning new skills in the age of AI is reinforced by the most recent report on the future of work from McKinsey which suggests that as many as 375 million workers around the world may need to switch occupational categories and learn new skills because approximately 60% of jobs will have least one-third of their work activities able to be automated.

Go scan the job openings and you will likely see many that have to do with technology, and increasingly, with emerging technologies such as artificial intelligence, deep learning, machine learning, virtual reality, augmented reality, mixed reality, big data, cloud-based services, robotics, automation, bots, algorithm development, blockchain, and more.

From Robert Half’s 2019 Technology Salary Guide

How many of us have those kinds of skills? Did we get that training in the community colleges, colleges, and universities that we went to? Highly unlikely — even if you graduated from one of those institutions only 5-10 years ago. And many of those institutions are often moving at the pace of a nice leisurely walk, with some moving at a jog, even fewer are sprinting. But all of them are now being asked to enter a race track that’s moving at 180mph. Higher ed — and society at large — are not used to moving at this pace.

This is why I think that higher education and its regional accrediting organizations are going to either need to up their game hugely — and go through a paradigm shift in the required thinking/programming/curricula/level of responsiveness — or watch while alternatives to institutions of traditional higher education increasingly attract their learners away from them.

This is also, why I think we’ll see an online-based, next generation learning platform take place. It will be much more nimble — able to offer up-to-the minute, in-demand skills and competencies.

The below graphic is from:
Jobs lost, jobs gained: What the future of work will mean for jobs, skills, and wages

* Three New HR Roles To Create Compelling Employee Experiences
These new HR roles include:

IBM: Vice President, Data, AI & Offering Strategy, HR
Kraft Heinz Senior Vice President Global HR, Performance and IT
SunTrust Senior Vice President Employee Wellbeing & Benefits

What do these three roles have in common? All have been created in the last three years and acknowledge the growing importance of a company’s commitment to create a compelling employee experience by using data, research, and predictive analytics to better serve the needs of employees. In each case, the employee assuming the new role also brought a new set of skills and capabilities into HR. And importantly, the new roles created in HR address a common vision: create a compelling employee experience that mirrors a company’s customer experience.

An excerpt from McKinsey Global Institute | Notes from the Frontier | Modeling the Impact of AI on the World Economy

Workers.
A widening gap may also unfold at the level of individual workers. Demand for jobs could shift away from repetitive tasks toward those that are socially and cognitively driven and others that involve activities that are hard to automate and require more digital skills.12 Job profiles characterized by repetitive tasks and activities that require low digital skills may experience the largest decline as a share of total employment, from some 40 percent to near 30 percent by 2030. The largest gain in share may be in nonrepetitive activities and those that require high digital skills, rising from some 40 percent to more than 50 percent. These shifts in employment would have an impact on wages. We simulate that around 13 percent of the total wage bill could shift to categories requiring nonrepetitive and high digital skills, where incomes could rise, while workers in the repetitive and low digital skills categories may potentially experience stagnation or even a cut in their wages. The share of the total wage bill of the latter group could decline from 33 to 20 percent.13 Direct consequences of this widening gap in employment and wages would be an intensifying war for people, particularly those skilled in developing and utilizing AI tools, and structural excess supply for a still relatively high portion of people lacking the digital and cognitive skills necessary to work with machines.

Prudenti: Law schools facing new demands for innovative education — from libn.com by A. Gail Prudenti

Excerpt (emphasis DSC):

Law schools have always taught the law and the practice thereof, but in the 21st century that is not nearly enough to provide students with the tools to succeed.

Clients, particularly business clients, are not only looking for an “attorney” in the customary sense, but a strategic partner equipped to deal with everything from project management to metrics to process enhancement. Those demands present law schools with both an opportunity for and expectation of innovation in legal education.

At Hofstra Law, we are in the process of establishing a new Center for Applied Legal Technology and Innovation where law students will be taught to use current and emerging technology, and to apply those skills and expertise to provide cutting-edge legal services while taking advantage of interdisciplinary opportunities.

Our goal is to teach law students how to use technology to deliver legal services and to yield graduates who combine exceptional legal acumen with the skill and ability to travel comfortably among myriad disciplines. The lawyers of today—and tomorrow—must be more than just conversant with other professionals. Rather, they need to be able to collaborate with experts in other fields to serve the myriad and intertwined interests of the client.

Also see:

Workforce of the future: The competing forces shaping 2030 — from pwc.com

Excerpt (emphasis DSC):

We are living through a fundamental transformation in the way we work. Automation and ‘thinking machines’ are replacing human tasks and jobs, and changing the skills that organisations are looking for in their people. These momentous changes raise huge organisational, talent and HR challenges – at a time when business leaders are already wrestling with unprecedented risks, disruption and political and societal upheaval.

The pace of change is accelerating.

Graphic by DSC

Competition for the right talent is fierce. And ‘talent’ no longer means the same as ten years ago; many of the roles, skills and job titles of tomorrow are unknown to us today. How can organisations prepare for a future that few of us can define? How will your talent needs change? How can you attract, keep and motivate the people you need? And what does all this mean for HR?

This isn’t a time to sit back and wait for events to unfold. To be prepared for the future you have to understand it. In this report we look in detail at how the workplace might be shaped over the coming decade.

From DSC:

Peruse the titles of the articles in this document (that features articles from the last 1-2 years) with an eye on the topics and technologies addressed therein!

Artificial Intelligence (AI), virtual reality, augmented reality, robotics, drones, automation, bots, machine learning, NLP/voice recognition and personal assistants, the Internet of Things, facial recognition, data mining, and more. How these technologies roll out — and if some of them should be rolling out at all — needs to be discussed and dealt with sooner. This is due to the fact that the pace of change has changed. If you can look at those articles — with an eye on the last 500-1000 years or so to compare things to — and say that we aren’t living in times where the trajectory of technological change is exponential, then either you or I don’t know the meaning of that word.

The ABA and law schools need to be much more responsive and innovative — or society will end up suffering the consequences.

Daniel Christian

How AI could help solve some of society’s toughest problems — from MIT Tech Review by Charlotte Jee
Machine learning and game theory help Carnegie Mellon assistant professor Fei Fang predict attacks and protect people.

Excerpt:

At MIT Technology Review’s EmTech conference, Fang outlined recent work across academia that applies AI to protect critical national infrastructure, reduce homelessness, and even prevent suicides.

Google Cloud’s new AI chief is on a task force for AI military uses and believes we could monitor ‘pretty much the whole world’ with drones — from businessinsider.in by Greg Sandoval

Andrew Moore, the new chief of Google Cloud AI, co-chairs a task force on AI and national security with deep defense sector ties.
Moore leads the task force with Robert Work, the man who reportedly helped to create Project Maven.
Moore has given various talks about the role of AI and defense, once noting that it was now possible to deploy drones capable of surveilling “pretty much the whole world.”
One former Googler told Business Insider that the hiring of Moore is a “punch in the face” to those employees.

How AI can be a force for good — from science.sciencemag.org

Excerpt:

The AI revolution is equally significant, and humanity must not make the same mistake again. It is imperative to address new questions about the nature of post-AI societies and the values that should underpin the design, regulation, and use of AI in these societies. This is why initiatives like the abovementioned AI4People and IEEE projects, the European Union (EU) strategy for AI, the EU Declaration of Cooperation on Artificial Intelligence, and the Partnership on Artificial Intelligence to Benefit People and Society are so important (see the supplementary materials for suggested further reading). A coordinated effort by civil society, politics, business, and academia will help to identify and pursue the best strategies to make AI a force for good and unlock its potential to foster human flourishing while respecting human dignity.

Ethical regulation of the design and use of AI is a complex but necessary task. The alternative may lead to devaluation of individual rights and social values, rejection of AI-based innovation, and ultimately a missed opportunity to use AI to improve individual wellbeing and social welfare.

Robot wars — from ethicaljournalismnetwork.org by James Ball
How artificial intelligence will define the future of news

Excerpt:

There are two paths ahead in the future of journalism, and both of them are shaped by artificial intelligence.

The first is a future in which newsrooms and their reporters are robust: Thanks to the use of artificial intelligence, high-quality reporting has been enhanced. Not only do AI scripts manage the writing of simple day-to-day articles such as companies’ quarterly earnings updates, they also monitor and track masses of data for outliers, flagging these to human reporters to investigate.

Beyond business journalism, comprehensive sports stats AIs keep key figures in the hands of sports journalists, letting them focus on the games and the stories around them. The automated future has worked.

The alternative is very different. In this world, AI reporters have replaced their human counterparts and left accountability journalism hollowed out. Facing financial pressure, news organizations embraced AI to handle much of their day-to-day reporting, first for their financial and sports sections, then bringing in more advanced scripts capable of reshaping wire copy to suit their outlet’s political agenda. A few banner hires remain, but there is virtually no career path for those who would hope to replace them ? and stories that can’t be tackled by AI are generally missed.

Who’s to blame when a machine botches your surgery? — from qz.com by Robert Hart

Excerpt:

That’s all great, but even if an AI is amazing, it will still fail sometimes. When the mistake is caused by a machine or an algorithm instead of a human, who is to blame?

This is not an abstract discussion. Defining both ethical and legal responsibility in the world of medical care is vital for building patients’ trust in the profession and its standards. It’s also essential in determining how to compensate individuals who fall victim to medical errors, and ensuring high-quality care. “Liability is supposed to discourage people from doing things they shouldn’t do,” says Michael Froomkin, a law professor at the University of Miami.

Alibaba looks to arm hotels, cities with its AI technology — from zdnet.com by Eileen Yu
Chinese internet giant is touting the use of artificial intelligence technology to arm drivers with real-time data on road conditions as well as robots in the hospitality sector, where they can deliver meals and laundry to guests.

Excerpt:

Alibaba A.I. Labs’ general manager Chen Lijuan said the new robots aimed to “bridge the gap” between guest needs and their expected response time. Describing the robot as the next evolution towards smart hotels, Chen said it tapped AI technology to address painpoints in the hospitality sector, such as improving service efficiencies.

Alibaba is hoping the robot can ease hotels’ dependence on human labour by fulfilling a range of tasks, including delivering meals and taking the laundry to guests.

Accenture Introduces Ella and Ethan, AI Bots to Improve a Patient’s Health and Care Using the Accenture Intelligent Patient Platform — from marketwatch.com

Excerpt:

Accenture has enhanced the Accenture Intelligent Patient Platform with the addition of Ella and Ethan, two interactive virtual-assistant bots that use artificial intelligence (AI) to constantly learn and make intelligent recommendations for interactions between life sciences companies, patients, health care providers (HCPs) and caregivers. Designed to help improve a patient’s health and overall experience, the bots are part of Accenture’s Salesforce Fullforce Solutions powered by Salesforce Health Cloud and Einstein AI, as well as Amazon’s Alexa.

German firm’s 7 commandments for ethical AI — from france24.com

Excerpt:

FRANKFURT AM MAIN (AFP) –
German business software giant SAP published Tuesday an ethics code to govern its research into artificial intelligence (AI), aiming to prevent the technology infringing on people’s rights, displacing workers or inheriting biases from its human designers.

“…because Alexa is gonna be everywhere.” Recent announcements from Amazon.

On 09/22/2018, in 21st century, 24x7x365 access, A/V -- audio/visual, Amazon, Artificial Intelligence/Agents/LLMs/and Related, bots, communications, computer science, corporate / business world, digital audio, emerging technologies, future, human-computer interaction (HCI), innovation, intelligent systems, internet, Microsoft, Natural Language Processing (NLP), New "Amazon.com" of Higher Education, platforms, programming, technologies for your home, telecommunications, tools, trends, United States, usability, user experience (UX), user interface design, vendors, voice recognition / voice enabled interfaces, web-based collaboration, by Daniel Christian

Skype chats are coming to Alexa devices — from engadget.com by Richard Lawlor
Voice controlled internet calls to or from any device with Amazon’s system in it.

Excerpt:

Aside from all of the Alexa-connected hardware, there’s one more big development coming for Amazon’s technology: integration with Skype. Microsoft and Amazon said that voice and video calls via the service will come to Alexa devices (including Microsoft’s Xbox One) with calls that you can start and control just by voice.

Amazon Hardware Event 2018
From techcrunch.com

Echo HomePod? Amazon wants you to build your own — by Brian Heater
One of the bigger surprises at today’s big Amazon event was something the company didn’t announce. After a couple of years of speculation that the company was working on its own version of the Home…

The long list of new Alexa devices Amazon announced at its hardware event — by Lucas Matney
Everyone’s favorite trillion-dollar retailer hosted a private event today where they continued to…

Amazon introduces APL, a new design language for building Alexa skills for devices with screens— by Sarah Perez
Along with the launch of the all-new Echo Show, the Alexa-powered device with a screen, Amazon also introduced a new design language for developers who want to build voice skills that include multimedia…

Excerpt:

Called Alexa Presentation Language, or APL, developers will be able to build voice-based apps that also include things like images, graphics, slideshows and video, and easily customize them for different device types – including not only the Echo Show, but other Alexa-enabled devices like Fire TV, Fire Tablet, and the small screen of the Alexa alarm clock, the Echo Spot.

From DSC:
This is a great move by Amazon — as NLP and our voices become increasingly important in how we “drive” and utilize our computing devices.

Amazon launches an Echo Wall Clock, because Alexa is gonna be everywhere — by Sarah Perez

Amazon’s new Echo lineup targets Google, Apple and Sonos — from engadget.com by Nicole Lee
Alexa, dominate the industry.

The business plan from here is clear: Companies pay a premium to be activated when users pose questions related to their products and services. “How do you cook an egg?” could pull up a Food Network tutorial; “How far is Morocco?” could enable the Expedia app.

Source

Also see how Alexa might be a key piece of smart classrooms in the future:

Smart Machines & Human Expertise: Challenges for Higher Education — from er.educause.edu by Diana Oblinger

Excerpts:

What does this mean for higher education? One answer is that AI, robotics, and analytics become disciplines in themselves. They are emerging as majors, minors, areas of emphasis, certificate programs, and courses in many colleges and universities. But smart machines will catalyze even bigger changes in higher education. Consider the implications in three areas: data; the new division of labor; and ethics.

Colleges and universities are challenged to move beyond the use of technology to deliver education. Higher education leaders must consider how AI, big data, analytics, robotics, and wide-scale collaboration might change the substance of education.

Higher education leaders should ask questions such as the following:

What place does data have in our courses?
Do students have the appropriate mix of mathematics, statistics, and coding to understand how data is manipulated and how algorithms work?
Should students be required to become “data literate” (i.e., able to effectively use and critically evaluate data and its sources)?

…

Higher education leaders should ask questions such as the following:

How might problem-solving and discovery change with AI?
How do we optimize the division of labor and best allocate tasks between humans and machines?
What role do collaborative platforms and collective intelligence have in how we develop and deploy expertise?

…
Higher education leaders should ask questions such as the following:

Even though something is possible, does that mean it is morally responsible?
How do we achieve a balance between technological possibilities and policies that enable—or stifle—their use?
An algorithm may represent a “trade secret,” but it might also reinforce dangerous assumptions or result in unconscious bias. What kind of transparency should we strive for in the use of algorithms?

Microsoft’s AI-powered Sketch2Code builds websites & apps from drawings [Hellard]

On 08/31/2018, in Artificial Intelligence/Agents/LLMs/and Related, computer science, human-computer interaction (HCI), ideas, innovation, intelligent systems, interaction design, interface design, Microsoft, productivity / tips and tricks, tools, user interface design, vendors, web design and production, by Daniel Christian

Microsoft’s AI-powered Sketch2Code builds websites and apps from drawings — from alphr.com by Bobby Hellard
Microsoft Released on GitHub, Microsoft’s AI-powered developer tool can shave hours off web and app building

Excerpt:

Microsoft has developed an AI-powered web design tool capable of turning sketches of websites into functional HTML code.

Called Sketch2Code, Microsoft AI’s senior product manager Tara Shankar Jana explained that the tool aims to “empower every developer and every organisation to do more with AI”. It was born out of the “intrinsic” problem of sending a picture of a wireframe or app designs from whiteboard or paper to a designer to create HTML prototypes.

It’s time to address artificial intelligence’s ethical problems [Beall]

On 08/26/2018, in Artificial Intelligence/Agents/LLMs/and Related, corporate / business world, ethics, human-computer interaction (HCI), ideas, intelligent systems, morals/values, platforms, society, the downsides of how people use tech, tools, trends, UK, United States, vendors, workplace, by Daniel Christian

It’s time to address artificial intelligence’s ethical problems — from wired.co.uk by Abigail Beall
AI is already helping us diagnose cancer and understand climate change, but regulation and oversight are needed to stop the new technology being abused

Excerpt:

The potential for AI to do good is immense, says Taddeo. Technology using artificial intelligence will have the capability to tackle issues “from environmental disasters to financial crises, from crime, terrorism and war, to famine, poverty, ignorance, inequality, and appalling living standards,” she says.
…
Yet AI is not without its problems. In order to ensure it can do good, we first have to understand the risks.

The potential problems that come with artificial intelligence include a lack of transparency about what goes into the algorithms. For example, an autonomous vehicle developed by researchers at the chip maker Nvidia went on the roads in 2016, without anyone knowing how it made its driving decisions.

2018 NMC Horizon Report: The trends, challenges, & developments likely to influence ed tech

On 08/18/2018, in 21st century, A/V -- audio/visual, active learning, Artificial Intelligence/Agents/LLMs/and Related, attention, Augmented Reality (AR), blended learning, Bring your own device (BYOD), change, cloud-based computing / apps / other cloud-related, colleges, community colleges, digital learning, education technology, emerging technologies, engagement / engaging students, future, future of higher education, game-changing environment, global / globalization, higher education, ideas, innovation, intelligent systems, learning, learning ecosystem, Learning from the Living [Class] Room, learning spaces, pedagogy, platforms, smart classrooms, student-related, teaching & learning, tools, trends, universities, XR - extended reality, by Daniel Christian

2018 NMC Horizon Report — from library.educause.edu

Excerpt:

What is on the five-year horizon for higher education institutions? Which trends and technology developments will drive educational change? What are the critical challenges and how can we strategize solutions? These questions regarding technology adoption and educational change steered the discussions of 71 experts to produce the NMC Horizon Report: 2018 Higher Education Edition brought to you by EDUCAUSE. This Horizon Report series charts the five-year impact of innovative practices and technologies for higher education across the globe. With more than 16 years of research and publications, the Horizon Project can be regarded as one of education’s longest-running explorations of emerging technology trends and uptake.

Six key trends, six significant challenges, and six developments in educational technology profiled in this higher education report are likely to impact teaching, learning, and creative inquiry in higher education. The three sections of this report constitute a reference and technology planning guide for educators, higher education leaders, administrators, policymakers, and technologists.

Also see:

2018 Higher Ed Horizon Report Highlights Measuring Learning and Redesigning Spaces — from campustechnology.com by Dian Schaffhauser

Reimagining the Higher Education Ecosystem

On 06/20/2018, in 21st century, 24x7x365 access, adult learning, Artificial Intelligence/Agents/LLMs/and Related, business, career development, change, cloud-based computing / apps / other cloud-related, collaboration, colleges, communities of practice, community colleges, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, credentialing, curriculum, dangers of the status quo, Daniel S. Christian, digital learning, distance education, education, education reform, education technology, emerging technologies, engagement / engaging students, experimentation, future, future of higher education, game-changing environment, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, learning, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, lifelong learning, New "Amazon.com" of Higher Education, passions, platforms, professional development, reinvent, society, staying relevant, strategy, streams of content, student-related, surviving, teaching & learning, tools, training / L&D, United States, universities, vision/possibilities, web-based collaboration, workplace, youth, by Daniel Christian

Reimagining the Higher Education Ecosystem — from edu2030.agorize.com
How might we empower people to design their own learning journeys so they can lead purposeful and economically stable lives?

Excerpts:

The problem
Technology is rapidly transforming the way we live, learn, and work. Entirely new jobs are emerging as others are lost to automation. People are living longer, yet switching jobs more often. These dramatic shifts call for a reimagining of the way we prepare for work and life—specifically, how we learn new skills and adapt to a changing economic landscape.

The changes ahead are likely to hurt most those who can least afford to manage them: low-income and first generation learners already ill-served by our existing postsecondary education system. Our current system stifles economic mobility and widens income and achievement gaps; we must act now to ensure that we have an educational ecosystem flexible and fair enough to help all people live purposeful and economically stable lives. And if we are to design solutions proportionate to this problem, new technologies must be called on to scale approaches that reach the millions of vulnerable people across the country.

The challenge
How might we empower people to design their own learning journeys so they can lead purposeful and economically stable lives?

The Challenge—Reimagining the Higher Education Ecosystem—seeks bold ideas for how our postsecondary education system could be reimagined to foster equity and encourage learner agency and resilience. We seek specific pilots to move us toward a future in which all learners can achieve economic stability and lead purposeful lives. This Challenge invites participants to articulate a vision and then design pilot projects for a future ecosystem that has the following characteristics:

Expands access: The educational system must ensure that all people—including low-income learners who are disproportionately underserved by the current higher education system—can leverage education to live meaningful and economically stable lives.

Draws on a broad postsecondary ecosystem: While college and universities play a vital role in educating students, there is a much larger ecosystem in which students learn. This ecosystem includes non-traditional “classes” or alternative learning providers, such as MOOCs, bootcamps, and online courses as well as on-the-job training and informal learning. Our future learning system must value the learning that happens in many different environments and enable seamless transitions between learning, work, and life.

From DSC:
This is where I could see a vision similar to Learning from the Living [Class] Room come into play. It would provide a highly affordable, accessible platform, that would offer more choice, and more control to learners of all ages. It would be available 24×7 and would be a platform that supports lifelong learning. It would combine a variety of AI-enabled functionalities with human expertise, teaching, training, motivation, and creativity.

It could be that what comes out of this challenge will lay the groundwork for a future, massive new learning platform.

Also see:

Office of Edtech Wants Help Making Sense of All Those Higher Ed Providers — from edsurge.com by Sydney Johnson

Learning Ecosystems

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