data related items

I’m not sure I like these Applicant Tracking Systems (ATS); on your next job search, you might not either. [Christian]

On 08/21/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, business, career development, competency-based learning/education, Daniel S. Christian, data related items, ethics, Google, ideas, morals/values, society, student-related, the downsides of how people use tech, workplace, by Daniel Christian

From DSC:
I’ve been thinking about Applicant Tracking Systems (ATSs) for a while now, but the article below made me revisit my reflections on them. (By the way, my thoughts below are not meant to be a slam on Google. I like Google and I use their tools daily.) I’ve included a few items below, but there were some other articles/vendors’ products that I had seen on this topic that focused specifically on ATSs, but I couldn’t locate them all.

How Google’s AI-Powered Job Search Will Impact Companies And Job Seekers — from forbes.com by Forbes Coaches Council

Excerpt:

In mid-June, Google announced the implementation of an AI-powered search function aimed at connecting job seekers with jobs by sorting through posted recruitment information. The system allows users to search for basic phrases, such as “jobs near me,” or perform searches for industry-specific keywords. The search results can include reviews from Glassdoor or other companies, along with the details of what skills the hiring company is looking to acquire.

As this is a relatively new development, what the system will mean is still an open question. To help, members from the Forbes Coaches Council offer their analysis on how the search system will impact candidates or companies. Here’s what they said…

5. Expect competition to increase.
Google jumping into the job search market may make it easier than ever to apply for a role online. For companies, this could likely tax the already strained-ATS system, and unless fixed, could mean many more resumes falling into that “black hole.” For candidates, competition might be steeper than ever, which means networking will be even more important to job search success. – Virginia Franco

10. Understanding keywords and trending topics will be essential.
Since Google’s AI is based on crowd-gathered metrics, the importance of keywords and understanding trending topics is essential for both employers and candidates. Standing out from the crowd or getting relevant results will be determined by how well you speak the expected language of the AI. Optimizing for the search engine’s results pages will make or break your search for a job or candidate. – Maurice Evans, IGROWyourBiz, Inc

Also see:

In Unilever’s radical hiring experiment, resumes are out, algorithms are in — from foxbusiness.com by Kelsey Gee Pu

Excerpt:

Before then, 21-year-old Ms. Jaffer had filled out a job application, played a set of online games and submitted videos of herself responding to questions about how she’d tackle challenges of the job. The reason she found herself in front of a hiring manager? A series of algorithms recommended her.

The Future of HR: Is it Dying? — from hrtechnologist.com by Rhucha Kulkarni

Excerpt (emphasis DSC):

The debate is on, whether man or machine will win the race, as they are pitted against each other in every walk of life. Experts are already worried about the social disruption that is inevitable, as artificial intelligence (AI)-led robots take over the jobs of human beings, leaving them without livelihoods. The same is believed to happen to the HR profession, says a report by Career Builder. HR jobs are at threat, like all other jobs out there, as we can expect certain roles in talent acquisition, talent management, and mainstream business being automated over the next 10 years. To delve deeper into the imminent problem, Career Builder carried out a study of 719 HR professionals in the private sector, specifically looking for the rate of adoption of emerging technologies in HR and what HR professionals perceived about it.

The change is happening for real, though different companies are adopting technologies at varied paces. Most companies are turning to the new-age technologies to help carry out talent acquisition and management tasks that are time-consuming and labor-intensive.

From DSC:
Are you aware that if you apply for a job at many organizations nowadays, your resume has a significant chance of not ever making it in front of a human’s eyeballs for their review? Were you aware that an Applicant Tracking System (an ATS) will likely syphon off and filter out your resume unless you have the exact right keywords in your resume and unless you mentioned those keywords the optimal number of times?

And were you aware that many advisors assert that you should use a 1 page resume — a 2 page resume at most? Well…assuming that you have to edit big time to get to a 1-2 page resume, how does that editing help you get past the ATSs out there? When you significantly reduce your resume’s size/information, you hack out numerous words that the ATS may be scanning for. (BTW, advisors recommend creating a Wordle from the job description to ascertain the likely keywords; but still, you don’t know which exact keywords the ATS will be looking for in your specific case/job application and how many times to use those keywords. Numerous words can be of similar size in the resulting Wordle graphic…so is that 1-2 page resume helping you or hurting you when you can only submit 1 resume for a position/organization?)

Vendors are hailing these ATS systems as being major productivity boosters for their HR departments…and that might be true in some cases. But my question is, at what cost?

At this point in time, I still believe that humans are better than software/algorithms at making judgement calls. Perhaps I’m giving hiring managers too much credit, but I’d rather have a human being make the call at this point. I want a pair of human eyeballs to scan my resume, not a (potentially) narrowly defined algorithm. A human being might see transferable skills better than a piece of code at this point.

Just so you know…in light of these keyword-based means of passing through the first layer of filtering, people are now playing games with their resumes and are often stretching the truth — if not outright lying:

85 Percent of Job Applicants Lie on Resumes. Here’s How to Spot a Dishonest Candidate — from inc.com by J.T. O’Donnell

A new study shows huge increase in lies on job applications.

Excerpt (emphasis DSC):

Employer Applicant Tracking Systems Expect an Exact Match
Most companies use some form of applicant tracking system (ATS) to take in résumés, sort through them, and narrow down the applicant pool. With the average job posting getting more than 100 applicants, recruiters don’t want to go bleary-eyed sorting through them. Instead, they let the ATS do the dirty work by telling it to pass along only the résumés that match their specific requirements for things like college degrees, years of experience, and salary expectations. The result? Job seekers have gotten wise to the finicky nature of the technology and are lying on their résumés and applications in hopes of making the cut.

From DSC:
I don’t see this as being very helpful. But perhaps that’s because I don’t like playing games with people and/or with other organizations. I’m not a game player. What you see is what you get. I’ll be honest and transparent about what I can — and can’t — deliver.

But students, you should know that these ATS systems are in place. Those of us in higher education should know about these ATS systems, as many of us are being negatively impacted by the current landscape within higher education.

Also see:

Why Your Approach To Job Searching Is Failing — from forbes.com by Jeanna McGinnis

Excerpt:

Is Your Resume ATS Friendly?
Did you know that an ATS (applicant tracking system) will play a major role in whether or not your resume is selected for further review when you’re applying to opportunities through online job boards?

It’s true. When you apply to a position a company has posted online, a human usually isn’t the first to review your resume, a computer program is. Scouring your resume for keywords, terminology and phrases the hiring manager is targeting, the program will toss your resume if it can’t understand the content it’s reading. Basically, your resume doesn’t stand a chance of making it to the next level if it isn’t optimized for ATS.

To ensure your resume makes it past the evil eye of ATS, format your resume correctly for applicant tracking programs, target it to the opportunity and check for spelling errors. If you don’t, you’re wasting your time applying online.

2017 Ed Tech Trends: The Halfway Point [Aldridge, Christian, Kelly, Powell, & Ventimiglia]

On 07/31/2017, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), bots, change, Daniel S. Christian, data related items, digital learning, education technology, emerging technologies, future, future of higher education, game-changing environment, Google, higher education, human-computer interaction (HCI), ideas, innovation, intelligent systems, intelligent tutoring, leadership, learning, learning ecosystem, Learning from the Living [Class] Room, maker movement, robotics, society, student-related, tools, trends, universities, vendors, Virtual Reality (VR) / worlds / learning, vision/possibilities, by Daniel Christian

2017 Ed Tech Trends: The Halfway Point — from campustechnology.com by Rhea Kelly
Four higher ed IT leaders weigh in on the current state of education technology and what’s ahead.

This article includes some perspectives shared from the following 4 IT leaders:

Susan Aldridge, Senior Vice President for Online Learning, Drexel University (PA); President, Drexel University Online
Daniel Christian, Adjunct Faculty Member, Calvin College
Marci Powell, CEO/President, Marci Powell & Associates; Chair Emerita and Past President, United States Distance Learning Association
Phil Ventimiglia, Chief Innovation Officer, Georgia State University

Also see:

Higher ed forges ahead on immersive tech integration – from educationdive.com by Pat Donachie

DC: We had better begin working immediately on a next generation learning platform — before the other tidal waves start hitting the beach

On 07/05/2017, in 21st century, accreditation, Artificial Intelligence/Agents/LLMs/and Related, career development, change, changing business models, cloud-based computing / apps / other cloud-related, CMS/LMS, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, dangers of the status quo, Daniel S. Christian, data related items, disruption, future, future of higher education, game-changing environment, global / globalization, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, legislatures / government / legal, lifelong learning, microlearning, online learning, pace of change, personalized/customized learning, platforms, professional development, reinvent, robotics, society, staying relevant, streams of content, surviving, trends, by Daniel Christian

From DSC:
With the ever increasing usage of artificial intelligence, algorithms, robotics, and automation, people are going to need to reinvent themselves quickly, cost-effectively, and conveniently. As such, we had better begin working immediately on a next generation learning platform — before the other tidal waves start hitting the beach. “What do you mean by saying ‘other tidal waves’ — what tidal waves are you talking about anyway?” one might ask.

Well….here’s one for you:

New Report Predicts Over 100,000 Legal Jobs Will Be Lost To Automation — from futurism.com by Jelor Gallego
An extensive new analysis by Deloitte estimates that over 100,000 jobs will be lost to technological automation within the next two decades. Increasing technological advances have helped replace menial roles in the office and do repetitive tasks

From DSC:
I realize that not all of this is doom and gloom. There will be jobs lost and there will be jobs gained. A point also made by MIT futurists Andrew McAfee and Erik Brynjolfsson in a recent podcast entitled, “Want to stay relevant? Then listen up” (in which they explain the momentous technological changes coming next–and what you can do to harness them).

But the point is that massive reinvention is going to be necessary. Traditional institutions of higher education — as well as the current methods of accreditation — are woefully inadequate to address the new, exponential pace of change.

Here’s my take on what it’s going to take to deliver constantly up-to-date streams of relevant content at an incredibly affordable price.

In today’s tech world, often it’s a “winner takes all” situation

On 06/27/2017, in Amazon, analytics, Apple, Artificial Intelligence/Agents/LLMs/and Related, Asia, Augmented Reality (AR), Australia, Blockchain, bots, Canada, change, changing business models, cloud-based computing / apps / other cloud-related, collaboration, communications, computer science, corporate / business world, data related items, disruption, education, education technology, emerging technologies, engineering, entrepreneurship, Europe, Facebook / Meta Platforms, global / globalization, Google, health, human-computer interaction (HCI), ideas, India, innovation, machine-to-machine communications, Microsoft, music, Natural Language Processing (NLP), platforms, reinvent, robotics, social media, staying relevant, surviving, technology (general), trends, United States, vendors, Virtual Reality (VR) / worlds / learning, voice recognition / voice enabled interfaces, web-based collaboration, workplace, by Daniel Christian

Winner takes all — from by Michael Moe, Luben Pampoulov, Li Jiang, Nick Franco, & Suzee Han

We did a lot of things that seemed crazy at the time. Many of those crazy things now have over a billion users, like Google Maps, YouTube, Chrome, and Android.

— Larry Page, CEO, Alphabet

Excerpt:

An alphabet is a collection of letters that represent language. Alphabet, accordingly, is a collection of companies that represent the many bets Larry Page is making to ensure his platform is built to not only survive, but to thrive in a future defined by accelerating digital disruption. It’s an “Alpha” bet on a diversified platform of assets.

If you look closely, the world’s top technology companies are making similar bets.

Technology in general and the Internet in particular is all about a disproportionate gains to the leader in a category. Accordingly, as technology leaders like Facebook, Alphabet, and Amazon survey the competitive landscape, they have increasingly aimed to develop and acquire emerging technology capabilities across a broad range of complementary categories.

What a future, powerful, global learning platform will look & act like [Christian]

On 06/22/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, accessibility / UDL, adult learning, Amazon, analytics, Apple, Artificial Intelligence/Agents/LLMs/and Related, assessment, assistive technologies, attention, Augmented Reality (AR), Blockchain, blogs / blogging / vlogging, bots, Bring your own device (BYOD), business side of he, career development, change, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communications, communities of practice, community colleges, competency-based learning/education, computer science, content development, aggregation, repositories, convergence, corporate / business world, corporate universities / corporate training, cost of getting a degree, credentialing, Daniel S. Christian, data related items, digital audio, digital learning, digital textbooks, digital video, disruption, distance education, education, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, Facebook / Meta Platforms, future, future of higher education, game-changing environment, global / globalization, Google, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), IBM, ideas, informal learning, innovation, instructional design, intelligent systems, intelligent tutoring, internet, K-12 related, languages and translation, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, learning spaces, liberal arts, lifelong learning, love of learning, machine-to-machine communications, microlearning, Microsoft, mobile learning, more voice more choice more control, multimedia, Natural Language Processing (NLP), Near Field Communication (NFC), New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, participation, personalized/customized learning, platforms, professional development, reinvent, robotics, RSS, second screen apps, simulations, smart classrooms, smart/connected TV, social learning / networks, society, staying relevant, streams of content, student-related, surviving, tablets, teaching & learning, teaching online, technologies for your home, technology (general), telepresence, television, tools, training / L&D, universities, user experience (UX), using teams, vendors, videoconferencing, virtual field trips, virtual K-12 schools, Virtual Reality (VR) / worlds / learning, virtual tutoring, vision/possibilities, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, by Daniel Christian

Learning from the Living [Class] Room:
A vision for a global, powerful, next generation learning platform

By Daniel Christian

NOTE: Having recently lost my Senior Instructional Designer position due to a staff reduction program, I am looking to help build such a platform as this. So if you are working on such a platform or know of someone who is, please let me know: danielchristian55@gmail.com.

I want to help people reinvent themselves quickly, efficiently, and cost-effectively — while providing more choice, more control to lifelong learners. This will become critically important as artificial intelligence, robotics, algorithms, and automation continue to impact the workplace.

Learning from the Living [Class] Room:
A global, powerful, next generation learning platform

What does the vision entail?

A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
An AI-backed system of analyzing employment trends and opportunities will highlight those courses and “streams of content” that will help someone obtain the most in-demand skills
A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
(Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
(Potentially) Direct access to popular job search sites
(Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)

Further details:
While basic courses will be accessible via mobile devices, the optimal learning experience will leverage two or more displays/devices. So while smaller smartphones, laptops, and/or desktop workstations will be used to communicate synchronously or asynchronously with other learners, the larger displays will deliver an excellent learning environment for times when there is:

A Subject Matter Expert (SME) giving a talk or making a presentation on any given topic
A need to display multiple things going on at once, such as:
The SME(s)
An application or multiple applications that the SME(s) are using
Content/resources that learners are submitting in real-time (think Bluescape, T1V, Prysm, other)
The ability to annotate on top of the application(s) and point to things w/in the app(s)
Media being used to support the presentation such as pictures, graphics, graphs, videos, simulations, animations, audio, links to other resources, GPS coordinates for an app such as Google Earth, other
Other attendees (think Google Hangouts, Skype, Polycom, or other videoconferencing tools)
An (optional) representation of the Personal Assistant (such as today’s Alexa, Siri, M, Google Assistant, etc.) that’s being employed via the use of Artificial Intelligence (AI)

This new learning platform will also feature:

Voice-based commands to drive the system (via Natural Language Processing (NLP))
Language translation (using techs similar to what’s being used in Translate One2One, an earpiece powered by IBM Watson)
Speech-to-text capabilities for use w/ chatbots, messaging, inserting discussion board postings
Text-to-speech capabilities as an assistive technology and also for everyone to be able to be mobile while listening to what’s been typed
Chatbots
- For learning how to use the system
- For asking questions of – and addressing any issues with – the organization owning the system (credentials, payments, obtaining technical support, etc.)
- For asking questions within a course
As many profiles as needed per household
(Optional) Machine-to-machine-based communications to automatically launch the correct profile when the system is initiated (from one’s smartphone, laptop, workstation, and/or tablet to a receiver for the system)
(Optional) Voice recognition to efficiently launch the desired profile
(Optional) Facial recognition to efficiently launch the desired profile
(Optional) Upon system launch, to immediately return to where the learner previously left off
The capability of the webcam to recognize objects and bring up relevant resources for that object
A built in RSS feed aggregator – or a similar technology – to enable learners to tap into the relevant “streams of content” that are constantly flowing by them
Social media dashboards/portals – providing quick access to multiple sources of content and whereby learners can contribute their own “streams of content”

In the future, new forms of Human Computer Interaction (HCI) such as Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) will be integrated into this new learning environment – providing entirely new means of collaborating with one another.

Likely players:

Amazon – personal assistance via Alexa
Apple – personal assistance via Siri
Google – personal assistance via Google Assistant; language translation
Facebook — personal assistance via M
Microsoft – personal assistance via Cortana; language translation
IBM Watson – cognitive computing; language translation
Polycom – videoconferencing
Blackboard – videoconferencing, application sharing, chat, interactive whiteboard
T1V, Prsym, and/or Bluescape – submitting content to a digital canvas/workspace
Samsung, Sharp, LCD, and others – for large displays with integrated microphones, speakers, webcams, etc.
Feedly – RSS aggregator
_________ – for providing backchannels
_________ – for tools to create videocasts and interactive videos
_________ – for blogs, wikis, podcasts, journals
_________ – for quizzes/assessments
_________ – for discussion boards/forums
_________ – for creating AR, MR, and/or VR-based content

12 emerging technologies aiming to transform user experience (UX) — from PwC

On 06/14/2017, in analytics, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), Blockchain, bots, data related items, education technology, emerging technologies, human-computer interaction (HCI), ideas, innovation, internet, machine-to-machine communications, Natural Language Processing (NLP), usability, user experience (UX), Virtual Reality (VR) / worlds / learning, by Daniel Christian

12 #EmergingTechnologies aiming to transform #UX (#AI #AR #ML #bigdata #IoT) https://t.co/1DO0qwjNc0 HT @MikeQuindazzi #LTW #VivaTech pic.twitter.com/wWahBIc0qD

— Evan Kirstel (@evankirstel) June 14, 2017

The Classroom of Tomorrow: A Panel Discussion — sponsored by Kaltura

Description:
Technology is changing the way we approach education, rapidly. But what will tomorrow’s classroom actually look like? We’ve invited some leading experts for a spirited debate about what the future holds for educational institutions. From personalization to predictive analytics to portable digital identities, we’ll explore the biggest changes coming. We’ll see how new technologies might interact with changing demographics, business models, drop out rates, and more.

Panelists:

David Nirenberg – Dean of the Division of the Social Sciences, University of Chicago
Rick Kamal – Chief Technology Officer, Harvard Business School, HBX
Gordon Freedman – President, National Laboratory for Education Transformation
Michael Markowitz – Entrepreneur and Investor, Education
Dr Michal Tsur – Co-founder and President, Kaltura

Also see:

Roadmap to the Future — by Dr Michal Tsur – Co-founder and President, Kaltura
What are some of the leading trends emerging from the educational technology space? Michal Tsur takes you on a quick tour of big trends you should be aware of. Then, get a glimpse of Kaltura’s own roadmap for lecture capture and more.

Regarding the above items, some thoughts from DSC:
Kaltura did a nice job of placing the focus on a discussion about the future of the classroom as well as on some trends to be aware of, and not necessarily on their own company (this was especially the case in regards to the panel discussion). They did mention some things about their newest effort, Kaltura Lecture Capture, but this was kept to a very reasonable amount.

A question/reflection from DSC:

Will #MOOCs provide the necessary data for #AI-based intelligent agents/algorithms? Reminds me of Socratic.org:

Somewhat related:

Elon Musk’s A.I. project is making humans teach robots through VR in a big breakthrough moment — from cnbc.com by Arjun Kharpal
OpenAI has developed a way to use humans and virtual reality to teach a robot how to carry out a task.
The robot uses artificial intelligence to process images and carry out the task.
OpenAI is a non-profit research organization backed by several big names including Elon Musk.

Data mining & the use of AI for hiring will only pick up steam from here on out. Plus other items re: AI.

On 04/28/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, career development, change, Daniel S. Christian, data related items, emerging technologies, Google, Microsoft, robotics, society, sociology, student-related, surviving, trends, vendors, workplace, youth, by Daniel Christian

4 Ways Technology Is Changing Recruiting — from blog.hrtechweekly.com by Ji-A Min

Excerpt:

AI for recruiting
Industry statistics estimate 75 percent of resumes received for a role are screened out. This adds up to the hundreds of hours a recruiter wastes reading unqualified resumes per year. As one of recruiting’s biggest bottlenecks, resume screening is in dire need of better tools to help recruiters manage their time more effectively. This is why AI for recruiting is the biggest topic in HR tech right now. AI and recruiting are a natural fit because AI requires a lot of data to learn and large companies often have millions of resumes in their ATS.

Recruiting software that uses artificial intelligence can automate the screening process by learning the experience, skills, and qualifications required for the job and then shortlisting, ranking, and grading new candidates who match the requirements (e.g., from A to D). This type of AI recruiting software can also be used to source candidates from external databases such as Indeed and CareerBuilder or find previous candidates in your existing ATS database by applying the same learning ability to match candidates to an open req. By automating the manual processes of resume screening and candidate matching, companies who use AI recruiting software have reduced their screening costs by 75%.

Comment from DSC:
This is exactly why I tell my students to be sure they have an account on LinkedIn — which is owned by Microsoft. A piece of Microsoft will likely traverse down the AI-based pathway. (I also encourage them to have other pieces of their digital/online-based footprint such as an account on Twitter as well as their own WordPress-based blog). Data mining and the use of AI for hiring will only pick up steam from here on out. If you don’t exist online, you had better have a lot of contacts and foots in the doors elsewhere.

Today more than ever, finding top talent will depend on a recruiter’s ability to intelligently automate their workflow.

Google is shifting their focus from Search to artificial intelligence, CEO says — from zmescience.com by

Excerpt:

While delivering Google’s first quarterly income report on Thursday, the company’s CEO said that Google is transitioning — the search-engine giant will become an A.I.-first company.

“We continue to set the pace in machine learning and A.I. research,” said Google CEO Sundar Pichai said in a call [embedded at the end of the article] to investors on Thursday to report the company’s Q1 2017 earnings.

“We’re transitioning to an A.I.-first company.”

A revolutionary partnership: How artificial intelligence is pushing man and machine closer together — from pcw.com

Excerpt:

With more than $5 billion in 605 deals of VC investment over last 2 years, artificial intelligence (AI) is poised to have a transformative effect on consumer, enterprise, and government markets around the world. While there are certainly obstacles to overcome, consumers believe that AI has the potential to assist in medical breakthroughs, democratize costly services, elevate poor customer service, and even free up an overburdened workforce. We dug deeper into those perceptions through an online survey of consumers and business decision makers, and an expert salon with thought leaders in the field. This original research unpacks key ways AI may impact our world, delving into its implications for society, service, and management.

Also see:

AI has the potential to become a great equalizer. More than half of consumers believe AI will provide educational help to disadvantaged schoolchildren. Over 40% also believe AI will expand access to financial, medical, legal, and transportation services to those with lower incomes.

Consumers also see the value in sharing their personal information for the greater good: 62% would share their data to help relieve traffic in their cities and 57% would do so to further medical breakthroughs.

Brace yourselves: AI is set to explode in higher ed in the next 4 years –from ecampusnews.com by Laura Ascione
As AI grows in the education sector, its impact could be felt in student learning programs, websites and admissions programs

Excerpt:

A new report predicts that artificial intelligence (AI) in the U.S. education sector will grow 47.5 percent through 2021.

The report, Artificial Intelligence Market in the U.S. Education Sector 2017-2021, is based on in-depth market analysis with inputs from industry experts.

One of the major trends surrounding AI and education is AI-powered educational games. Because games have the potential to engage students while teaching them challenging education concepts in an engaging manner, vendors are incorporating AI features into games to enhance their interactivity.

Educational games that include adaptive learning features give students frequent and timely suggestions for a guided learning experience.

From DSC:
I can’t say how many AI-based solutions we’ll see within higher education in the next 4 years…it could be a lot…it could be a little. But it will happen. At some point, it will happen.

The use of AI will likely play a key role in a future organization that I’m calling the Next Amazon.com of Higher Education. AI will likely serve as a foundational piece of what futurist Thomas Frey claims will be the largest company on the internet: “an education-based company that we haven’t heard of yet.” (source)

Web-based learner profiles and blockchain-based technologies should also be on our radars, and are relevant in this discussion.

Also see:

Key questions answered in this report

What will the market size be in 2021 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?

Q&A: Artificial Intelligence Expert Shares His Vision of the Future of Education — from edtechmagazine.com by Amy Burroughs
Artificial intelligence expert Joseph Qualls believes AI can solve some of the biggest challenges facing higher education — and the change is already underway.

Excerpts:

EDTECH: What AI applications might we see in higher education?

QUALLS: You are going to see a massive change in education from K–12 to the university. The thought of having large universities and large faculties teaching students is probably going to go away — not in the short-term, but in the long-term. You will have a student interact with an AI system that will understand him or her and provide an educational path for that particular student. Once you have a personalized education system, education will become much faster and more enriching. You may have a student who can do calculus in the sixth grade because AI realized he had a mathematical sense. That personalized education is going to change everything.

The Dark Secret at the Heart of AI [Knight]

On 04/18/2017, in 21st century, Amazon, Apple, Artificial Intelligence/Agents/LLMs/and Related, bots, change, data related items, emerging technologies, ethics, Europe, Google, human-computer interaction (HCI), ideas, innovation, morals/values, society, the downsides of how people use tech, tools, trends, United States, by Daniel Christian

The Dark Secret at the Heart of AI — from technologyreview.com by Will Knight
No one really knows how the most advanced algorithms do what they do. That could be a problem.

Excerpt:

The mysterious mind of this vehicle points to a looming issue with artificial intelligence. The car’s underlying AI technology, known as deep learning, has proved very powerful at solving problems in recent years, and it has been widely deployed for tasks like image captioning, voice recognition, and language translation. There is now hope that the same techniques will be able to diagnose deadly diseases, make million-dollar trading decisions, and do countless other things to transform whole industries.

But this won’t happen—or shouldn’t happen—unless we find ways of making techniques like deep learning more understandable to their creators and accountable to their users. Otherwise it will be hard to predict when failures might occur—and it’s inevitable they will. That’s one reason Nvidia’s car is still experimental.

“Whether it’s an investment decision, a medical decision, or maybe a military decision, you don’t want to just rely on a ‘black box’ method.”

…
This raises mind-boggling questions. As the technology advances, we might soon cross some threshold beyond which using AI requires a leap of faith. Sure, we humans can’t always truly explain our thought processes either—but we find ways to intuitively trust and gauge people. Will that also be possible with machines that think and make decisions differently from the way a human would? We’ve never before built machines that operate in ways their creators don’t understand. How well can we expect to communicate—and get along with—intelligent machines that could be unpredictable and inscrutable? These questions took me on a journey to the bleeding edge of research on AI algorithms, from Google to Apple and many places in between, including a meeting with one of the great philosophers of our time.

NMC Horizon Report > 2017 Library Edition — from nmc.org

Excerpt:

What is on the five-year horizon for academic and research libraries? Which trends and technology developments will drive transformation? What are the critical challenges and how can we strategize solutions? These questions regarding technology adoption and educational change steered the discussions of 77 experts to produce the NMC Horizon Report: 2017 Library Edition, in partnership with the University of Applied Sciences (HTW) Chur, Technische Informationsbibliothek (TIB), ETH Library, and the Association of College & Research Libraries (ACRL). Six key trends, six significant challenges, and six developments in technology profiled in this report are poised to impact library strategies, operations, and services with regards to learning, creative inquiry, research, and information management. The three sections of this report constitute a reference and technology planning guide for librarians, library leaders, library staff, policymakers, and technologists.

Tech giants grapple with the ethical concerns raised by the AI boom [Simonite]

On 04/01/2017, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, business, corporate / business world, corporate universities / corporate training, data related items, emerging technologies, ethics, global / globalization, morals/values, society, tools, trends, vendors, workplace, by Daniel Christian

Tech giants grapple with the ethical concerns raised by the AI boom — from technologyreview.com by Tom Simonite
As machines take over more decisions from humans, new questions about fairness, ethics, and morality arise.

Excerpt:

With great power comes great responsibility—and artificial-intelligence technology is getting much more powerful. Companies in the vanguard of developing and deploying machine learning and AI are now starting to talk openly about ethical challenges raised by their increasingly smart creations.

“We’re here at an inflection point for AI,” said Eric Horvitz, managing director of Microsoft Research, at MIT Technology Review’s EmTech conference this week. “We have an ethical imperative to harness AI to protect and preserve over time.”

Horvitz spoke alongside researchers from IBM and Google pondering similar issues. One shared concern was that recent advances are leading companies to put software in positions with very direct control over humans—for example in health care.

59 impressive things artificial intelligence can do today — from businessinsider.com by Ed Newton-Rex

Excerpt:

But what can AI do today? How close are we to that all-powerful machine intelligence? I wanted to know, but couldn’t find a list of AI’s achievements to date. So I decided to write one. What follows is an attempt at that list. It’s not comprehensive, but it contains links to some of the most impressive feats of machine intelligence around. Here’s what AI can do…

Recorded Saturday, February 25th, 2017 and published on Mar 16, 2017

Description:
Will progress in Artificial Intelligence provide humanity with a boost of unprecedented strength to realize a better future, or could it present a threat to the very basis of human civilization? The future of artificial intelligence is up for debate, and the Origins Project is bringing together a distinguished panel of experts, intellectuals and public figures to discuss who’s in control. Eric Horvitz, Jaan Tallinn, Kathleen Fisher and Subbarao Kambhampati join Origins Project director Lawrence Krauss.

Description:
Elon Musk, Stuart Russell, Ray Kurzweil, Demis Hassabis, Sam Harris, Nick Bostrom, David Chalmers, Bart Selman, and Jaan Tallinn discuss with Max Tegmark (moderator) what likely outcomes might be if we succeed in building human-level AGI, and also what we would like to happen. The Beneficial AI 2017 Conference: In our sequel to the 2015 Puerto Rico AI conference, we brought together an amazing group of AI researchers from academia and industry, and thought leaders in economics, law, ethics, and philosophy for five days dedicated to beneficial AI. We hosted a two-day workshop for our grant recipients and followed that with a 2.5-day conference, in which people from various AI-related fields hashed out opportunities and challenges related to the future of AI and steps we can take to ensure that the technology is beneficial.

(Below emphasis via DSC)

IBM and Ricoh have partnered for a cognitive-enabled interactive whiteboard which uses IBM’s Watson intelligence and voice technologies to support voice commands, taking notes and actions and even translating into other languages.

The Intelligent Workplace Solution leverages IBM Watson and Ricoh’s interactive whiteboards to allow to access features via using voice. It makes sure that Watson doesn’t just listen, but is an active meeting participant, using real-time analytics to help guide discussions.

Features of the new cognitive-enabled whiteboard solution include:

Global voice control of meetings: Once a meeting begins, any employee, whether in-person or located remotely in another country, can easily control what’s on the screen, including advancing slides, all through simple voice commands using Watson’s Natural Language API.
Translation of the meeting into another language: The Intelligent Workplace Solution can translate speakers’ words into several other languages and display them on screen or in transcript.
Easy-to-join meetings: With the swipe of a badge the Intelligent Workplace Solution can log attendance and track key agenda items to ensure all key topics are discussed.
Ability to capture side discussions: During a meeting, team members can also hold side conversations that are displayed on the same whiteboard.

From DSC:

Holy smokes!

If you combine the technologies that Ricoh and IBM are using with their new cognitive-enabled interactive whiteboard with what Bluescape is doing — by providing 160 acres of digital workspace that’s used to foster collaboration (and to do so whether you are working remoting or working with others in the same physical space) — and you have one incredibly powerful platform!

AI Market to Grow 47.5% Over Next Four Years — from campustechnology.com by Richard Chang

Excerpt:

The artificial intelligence (AI) market in the United States education sector is expected to grow at a compound annual growth rate of 47.5 percent during the period 2017-2021, according to a new report by market research firm Research and Markets.

Amazon deepens university ties in artificial intelligence race — from by Jeffrey Dastin

Excerpt:

Amazon.com Inc has launched a new program to help students build capabilities into its voice-controlled assistant Alexa, the company told Reuters, the latest move by a technology firm to nurture ideas and talent in artificial intelligence research.
…
Amazon, Alphabet Inc’s Google and others are locked in a race to develop and monetize artificial intelligence. Unlike some rivals, Amazon has made it easy for third-party developers to create skills for Alexa so it can get better faster – a tactic it now is extending to the classroom.

The WebMD skill for Amazon’s Alexa can answer all your medical questions — from digitaltrends.com by Kyle Wiggers
WebMD is bringing its wealth of medical knowledge to a new form factor: Amazon’s Alexa voice assistant.

Excerpt:

Alexa, Amazon’s brilliant voice-activated smart assistant, is a capable little companion. It can order a pizza, summon a car, dictate a text message, and flick on your downstairs living room’s smart bulb. But what it couldn’t do until today was tell you whether that throbbing lump on your forearm was something that required medical attention. Fortunately, that changed on Tuesday with the introduction of a WebMD skill that puts the service’s medical knowledge at your fingertips.

Addendum:

How artificial intelligence is taking Asia by storm — from techwireasia.com by Samantha Cheh
Excerpt:
Lately it seems as if everyone is jumping onto the artificial intelligence bandwagon. Everyone, from ride-sharing service Uber to Amazon’s logistics branch, is banking on AI being the next frontier in technological innovation, and are investing heavily in the industry.

That’s likely truest in Asia, where the manufacturing engine which drove China’s growth is now turning its focus to plumbing the AI mine for gold.

Despite Asia’s relatively low overall investment in AI, the industry is set to grow. Fifty percent of respondents in KPMG’s AI report said their companies had plans to invest in AI or robotic technology.

Investment in AI is set to drive venture capital investment in China in 2017. Tak Lo, of Hong Kong’s Zeroth, notes there are more mentions of AI in Chinese research papers than there are in the US.

China, Korea and Japan collectively account for nearly half the planet’s shipments of articulated robots in the world.

Artificial Intelligence – Research Areas

The Blockchain Revolution and Higher Education — from er.educause.edu by Don Tapscott and Alex Tapscott
The blockchain provides a rich, secure, and transparent platform on which to create a global network for higher learning. This Internet of value can help to reinvent higher education in a way the Internet of information alone could not.

Excerpt:

What will be the most important technology to change higher education? In our view, it’s not big data, the social web, MOOCs, virtual reality, or even artificial intelligence. We see these as components of something new, all enabled and transformed by an emerging technology called the blockchain.

OK, it’s not the most sonorous word ever, sounding more like a college football strategy than a transformative technology. Yet, sonorous or not, the blockchain represents nothing less than the second generation of the Internet, and it holds the potential to disrupt money, business, government, and yes, higher education.

The opportunities for innovators in higher education fall into four categories:

Identity and Student Records: How we identify students; protect their privacy; measure, record, and credential their accomplishments; and keep these records secure
New Pedagogy: How we customize teaching to each student and create new models of learning
Costs (Student Debt): How we value and fund education and reward students for the quality of their work
The Meta-University: How we design entirely new models of higher education so that former MIT President Chuck Vest’s dream can become a reality¹

The blockchain may help us change the relationships among colleges and universities and, in turn, their relationship to society.

Let us explain.

What if there was an Internet of value — a global, distributed, highly secure platform, ledger, or database where we could store and exchange things of value and where we could trust each other without powerful intermediaries? That is the blockchain.

From DSC:
The quote…

In 2006, MIT President Emeritus Vest offered a tantalizing vision of what he called the meta-university. In the open-access movement, he saw “a transcendent, accessible, empowering, dynamic, communally constructed framework of open materials and platforms on which much of higher education worldwide can be constructed or enhanced.”

…made me wonder if this is where a vision that I’m tracking called Learning from the Living [Class] Room is heading. Also, along these lines, futurist Thomas Frey believes

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider. (source)

Blockchain could be a key piece of this vision.

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