Artificial intelligence seeing massive surge in education — from campustechnology.com by David Nagel

Excerpt:

Education will experience the third-largest growth of any sector, coming in slightly behind government (44.3 percent) and “personal and consumer services” (43.3 percent).

The top use cases for AI at present, based on current market share, are:

  • Automated customer service agents (12.5 percent);
  • Sales process recommendation and automation (7.6 percent);
  • Automated threat intelligence and prevention systems (7.5 percent);
  • Program advisors and recommendation systems (6.4 percent); and
  • Automated preventative maintenance, diagnosis and treatment systems (6.2 percent).