LinkedIn: 94% of employees say they would stay at a company longer for this reason—and it’s not a raise — from cnbc.com by Abigail Hess

Excerpt (emphasis DSC):

But according to LinkedIn’s 2019 Workforce Learning Report, 94 percent of employees say that they would stay at a company longer if it simply invested in helping them ***learn.***

 

Collaboration technology is fueling enterprise transformation – increasing agility, driving efficiency and improving productivity. Join Amy Chang at Enterprise Connect where she will share Cisco’s vision for the future of collaboration, the foundations we have in place and the amazing work we’re driving to win our customers’ hearts and minds. Cognitive collaboration – technology that weaves context and intelligence across applications, devices and workflows, connecting people with customers & colleagues, to deliver unprecedented experiences and transform how we work – is at the heart of our efforts. Join this session to see our technology in action and hear how our customers are using our portfolio of products today to transform the way they work.

 

 

 

 

Is Thomas Frey right? “…by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet.”

From a fairly recent e-newsletter from edsurge.com — though I don’t recall the exact date (emphasis DSC):

New England is home to some of the most famous universities in the world. But the region has also become ground zero for the demographic shifts that promise to disrupt higher education.

This week saw two developments that fit the narrative. On Monday, Southern Vermont College announced that it would shut its doors, becoming the latest small rural private college to do so. Later that same day, the University of Massachusetts said it would start a new online college aimed at a national audience, noting that it expects campus enrollments to erode as the number of traditional college-age students declines in the coming years.

“Make no mistake—this is an existential threat to entire sectors of higher education,” said UMass president Marty Meehan in announcing the online effort.

The approach seems to parallel the U.S. retail sector, where, as a New York Times piece outlines this week, stores like Target and WalMart have thrived by building online strategies aimed at competing with Amazon, while stores like Gap and Payless, which did little to move online, are closing stores. Of course, college is not like any other product or service, and plenty of campuses are touting the richness of the experience that students get by actually coming to a campus. And it’s not clear how many colleges can grow online to a scale that makes their investments pay off.

 

“It’s predicted that over the next several years, four to five major national players with strong regional footholds will be established. We intend to be one of them.”

University of Massachusetts President Marty Meehan

 

 

From DSC:
That last quote from UMass President Marty Meehan made me reflect upon the idea of having one or more enormous entities that will provide “higher education” in the future. I wonder if things will turn out to be that we’ll have more lifelong learning providers and platforms in the future — with the idea of a 60-year curriculum being an interesting idea that may come into fruition.

Long have I predicted that such an enormous entity would come to pass. Back in 2008, I named it the Forthcoming Walmart of Education. But then as the years went by, I got bumbed out on some things that Walmart was doing, and re-branded it the Forthcoming Amazon.com of Higher Education. We’ll see how long that updated title lasts — but you get the point. In fact, the point aligns very nicely with what futurist Thomas Frey has been predicting for years as well:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider. (source)

I realize that education doesn’t always scale well…but I’m thinking that how people learn in the future may be different than how we did things in the past…communities of practice comes to mind…as does new forms of credentialing…as does cloud-based learner profiles…as does the need for highly efficient, cost-effective, and constant opportunities/means to reinvent oneself.

Also see:

 

 

Addendum:

74% of consumers go to Amazon when they’re ready to buy something. That should be keeping retailers up at night. — from cnbc.com

Key points (emphasis DSC)

  • Amazon remains a looming threat for some of the biggest retailers in the country — like Walmart, Target and Macy’s.
  • When consumers are ready to buy a specific product, nearly three-quarters of them, or 74 percent, are going straight to Amazon to do it, according to a new study by Feedvisor.
  • By the end of this year, Amazon is expected to account for 52.4 percent of the e-commerce market in the U.S., up from 48 percent in 2018.

 

“In New England, there will be between 32,000 and 54,000 fewer college-aged students just seven years from now,” Meehan said. “That means colleges and universities will have too much capacity and not enough demand at a time when the economic model in higher education is already straining under its own weight.” (Marty Meehan at WBUR)

 

 

Columbus 2020: How this city in Ohio is shaping the future of jobs and preparing the next generation — from thefutureorganization.com by Jacob Morgan

Excerpt:

When asked who is responsible for retraining and upskilling the workers who are displaced to to job automation, Kenny said it should be a combined effort between the community, the major employers, and educational institutions. These major players need to have open and honest discussions to figure out how jobs are changing and what needs to be done to better equip people for the future of work.

Even though there is a large responsibility on the community, employers, and schools, that does not leave the individual employee off the hook. “The need, the velocity of which continued education is going to be required for you to be a competitive employee in the future is going to require a lot of responsibility. So you’re going to be responsible for raising your hand and saying, “I want that training. I’m willing to make a little bit of a time sacrifice to learn that skill to evolve as technologies evolve and continue my career. People that are willing to do that are going to have tremendous opportunity, maybe even greater opportunity than we’ve ever seen before. But those that are unwilling to do that or perhaps don’t have the insight and aren’t given the roadmap around that are going to have a difficult time.”

 

 

Instructure: Plans to expand beyond Canvas LMS into machine learning and AI — from mfeldstein.com by Phill Hill

Excerpts:

On the same day as Instructure’s earnings call and release of FY2018 financial results, the company announced the acquisition of Portfolium for $43 million, a small startup focusing on “ePortfolio network, student-centered assessment, job matching capabilities, and academic and co-curricular pathways”.

Instructure now views itself as a company with a suite of products, and they are much more open to using corporate M&A to build this portfolio.

We already have analytical capabilities in our Canvas platform. I want to be really clear and delineate the difference between an analytics and reporting capability, and a machine learning and AI platform.

We have the most comprehensive database on the educational experience in the globe. So given that information that we have, no one else has those data assets at their fingertips to be able to develop those algorithms and predictive models.

What’s even more interesting and compelling is that we can take that information, correlate it across all sorts of universities, curricula, etc, and we can start making recommendations and suggestions to the student or instructor in how they can be more successful. Watch this video, read this passage, do problems 17-34 in this textbook, spend an extra two hours on this or that. When we drive student success, we impact things like retention, we impact the productivity of the teachers, and it’s a huge opportunity. That’s just one small example. Our DIG initiative, it is first and foremost a platform for ML and AI, and we will deliver and monetize it by offering different functional domains of predictive algorithms and insights. Maybe things like student success, retention, coaching and advising, career pathing, as well as a number of the other metrics that will help improve the value of an institution or connectivity across institutions.

 

 

 

 

 

 

LinkedIn Learning’s 2019 Workplace Learning Report: Key Findings

Excerpt:

In 2019, our survey indicates that talent developers will spend more time finding and closing skills gaps while exploring learner engagement tactics to inspire the modern learner, including the incoming Gen Z workforce.

The shift is on and the stakes are high.

 

 

 
 

81% of legal departments aren’t ready for digitization: Gartner — from mitratech.com by The Mitratech Team

Excerpt:

Despite the efforts of Legal Operations legal tech adopters and advocates, and the many expert voices raised about the need to evolve the legal industry?  A Gartner, Inc. report finds the vast majority of in-house legal departments are unprepared for digital transformation.

In compiling the report, Gartner reviewed the roles of legal departments in no less than 1,715 digital business projects. They also conducted interviews with over 100 general counsel and privacy officers, and another 100 legal stakeholders at large companies.

The reveal? That 81% of legal departments weren’t prepared for the oncoming tide of digitization at their companies. That leaves them at a disadvantage when one considers the results of Gartner’s CEO Survey.  Two-thirds of its CEO respondents predicted their business models would change in the next three years, with digitization as a major factor.

 

Also relevant here/see:
AI Pre-Screening Technology: A New Era for Contracts? — from by Tim Pullan, CEO and Founder, ThoughtRiver

Excerpt:

However, enterprises are beginning to understand the tangible value that can be delivered by automated contract pre-screening solutions. Such technology can ask thousands of questions defined by legal experts, and within minutes deliver an output weighing up the risks and advising next steps. Legal resources are then only required to follow up on these recommendations, whether they be a change to a clause, removing common bottlenecks altogether, or acting quickly to monetise a business opportunity.

There are clear benefits for both the legal team and the business. The GC’s team spends more time on enterprise-wide strategy and supporting other departments, while the business can move at pace and gain considerable competitive advantage.

 

 

56% of employees lack digital skills needed for future jobs — from techrepublic.com by Macy Bayern
Only 29% of employees globally said their digital skills are sufficient, according to a Vodafone report.

Excerpt:

The majority of respondents (85%) said digital skills are necessities for their jobs, but only 29% of employees felt their skills are currently strong enough, according to the report. Specifically in the US, only 32% of respondents said their companies give them the opportunities or tools to continue gaining digital skills.

 

 

 

The Future of Leadership Development — from hbr.org by Mihnea Moldoveanu and Das Narayandas

Excerpt:

The need for leadership development has never been more urgent. Companies of all sorts realize that to survive in today’s volatile, uncertain, complex, and ambiguous environment, they need leadership skills and organizational capabilities different from those that helped them succeed in the past. There is also a growing recognition that leadership development should not be restricted to the few who are in or close to the C-suite. With the proliferation of collaborative problem-solving platforms and digital “adhocracies” that emphasize individual initiative, employees across the board are increasingly expected to make consequential decisions that align with corporate strategy and culture. It’s important, therefore, that they be equipped with the relevant technical, relational, and communication skills.

The good news is that the growing assortment of online courses, social and interactive platforms, and learning tools from both traditional institutions and upstarts—which make up what we call the “personal learning cloud” (PLC)—offers a solution. Organizations can select components from the PLC and tailor them to the needs and behaviors of individuals and teams. The PLC is flexible and immediately accessible, and it enables employees to pick up skills in the context in which they must be used. In effect, it’s a 21st-century form of on-the-job learning.

In this article we describe the evolution of leadership development, the dynamics behind the changes, and ways to manage the emerging PLC for the good of both the firm and the individual.

 

From DSC:
What they describe as a “personal learning cloud (PLC),” I call pieces of a Learning Ecosystem:

  • “…the growing assortment of online courses
  • social and interactive platforms
  • learning tools from both traditional institutions and upstarts”

 

 

 

 

Joint CS and Philosophy Initiative, Embedded EthiCS, Triples in Size to 12 Courses — from thecrimson.com by Ruth Hailu and Amy Jia

Excerpt:

The idea behind the Embedded EthiCS initiative arose three years ago after students in Grosz’s course, CS 108: “Intelligent Systems: Design and Ethical Challenges,” pushed for an increased emphasis on ethical reasoning within discussions surrounding technology, according to Grosz and Simmons. One student suggested Grosz reach out to Simmons, who also recognized the importance of an interdisciplinary approach to computer science.

“Not only are today’s students going to be designing technology in the future, but some of them are going to go into government and be working on regulation,” Simmons said. “They need to understand how [ethical issues] crop up, and they need to be able to identify them.”

 

 

Microsoft’s HoloLens 2: A $3,500 mixed reality headset for the factory, not the living room — from theverge.com by Dieter Bohn

Excerpt:

The HoloLens 2 is only being sold to corporations, not to consumers. It’s designed for what Kipman calls “first-line workers,” people in auto shops, factory floors, operating rooms, and out in the field fixing stuff. It’s designed for people who work with their hands and find it difficult to integrate a computer or smartphone into their daily work. Kipman wants to replace the grease-stained Windows 2000 computer sitting in the corner of the workroom. It’s pretty much the same decision Google made for Google Glass.

“If you think about 7 billion people in the world, people like you and I — knowledge workers — are by far the minority,” he replies. To him, the workers who will use this are “maybe people that are fixing our jet propulsion engine. Maybe they are the people that are in some retail space. Maybe they’re the doctors that are operating on you in an operating room.”

He continues, saying it’s for “people that have been, in a sense, neglected or haven’t had access to technology [in their hands-on jobs] because PCs, tablets, phones don’t really lend themselves to those experiences.”

 

Also see:

Microsoft is making a new HoloLens headset, called HoloLens 2. But, it’s only getting sold to companies, not consumers. Meant for professionals who work with their hands and not on computers, the new HoloLens has an improved field of view and doesn’t clip as much as the original. Dieter Bohn visited Microsoft’s campus to get an early look at the new HoloLens 2 headset.

 

 

 

Addendum on 2/28/19:

Microsoft launches HoloLens 2 mixed-reality headset, betting on holograms in the workplace — from cnbc.com by Elizabeth Schulze

Excerpts:

  • Microsoft unveiled HoloLens 2, an upgraded version of its mixed-reality headset, on Sunday at Mobile World Congress in Barcelona.
  • The new headset will cost $3500, lower than the cost of the earlier version.
  • The HoloLens 2 launch comes amid controversy over Microsoft’s $480 million deal to sell 100,000 of its mixed reality headsets to the U.S. Army.

Microsoft unveiled HoloLens 2, an upgraded version of its mixed-reality headset, on Sunday in Barcelona, in a bet that doubles down on the idea that businesses will increasingly use hologram technology in the workplace.

The HoloLens 2 headset will cost $3500 —$1500 less than the commercial price of the first HoloLens device Microsoft released more than four years ago.

 

 
 

Excerpt:

CONCLUSION
This paper has outlined the plethora of new credential types, uses, and modes of delivery. It also has highlighted advancements in assessment. In terms of assessment content, the progression of mastery-based assessments is a distinct departure from the traditional knowledge-based assessment approaches. New assessments are likely to enter the market, as companies see the tremendous growth of competency-based assessments that will be critical and necessary in the future ecosystem described.

Assessments are no longer just a source of grades for gradebooks. They have forged two meaningful bypass routes to seat time in higher education. In the first, competency-based education assessments gate the pace of student progress through the curriculum. In the second, certification by an exam delivers not a grade, but a degree-like credential in a relevant occupation, indicating skill and expertise. For some occupations, this exam-as-credential has already been market validated by employers’ willingness to require it, hire by it, and pay a salary premium for it.

All of these innovations are driving towards a common end. The future learning-to employment ecosystem will be heavily reliant on credentials and assessments. We see:

  • A future in which credentials will no longer be limited to degrees, but will come in varying shapes and sizes, offered by many organizations, training providers, and employers;
  • A future in which credentials will, however, be able to articulate a set of underlying “know” knowledge and “do” performance skill competencies;
  • A future in which a credential’s scope will be described by the set of competencies it covers, and measured via assessment;
  • A future in which a credential’s quality will be indicated by evidence of mastery within each competency before it is awarded;
  • A future in which quality metrics, such as consumer reviews or employer use of credentials will come into play, bringing the best and most usable credentials and assessments to the forefront.

And, finally, the future ecosystem will depend heavily on online and technology-enabled strategies and solutions. The working learner will turn away from those stringent solutions that require seat time and offer little flexibility. They will drive the market hard for innovations that will lead to consumer-facing marketplaces that allow them a “one-stop shop” approach for working, learning, and living.

The massive market of the working learner/the learning worker is here to stay. The future is that learner. Credentials and assessment will find their own strong footing to help successfully meet both the learners’ needs and the employers’ needs. We applaud this SHIFT. For, it will be an ecosystem that services many more learners than today’s education to employment system serves.

 

 

Most coherent report I have read on the erosion of degrees and the rise of assessing-for-work and amassing certifications as the competencies for the modern workplace. Jamai Blivin, of www.innovate-educate.org, and Merrilea Mayo, of Mayo Enterprises, have put in one report the history, current trends and the illogic for many people of paying for a retail bachelor’s degree when abundant certifications are beginning to prove themselves. Workforce and community colleges, this is a must-read. Kudos! 

Per Gordon Freedman on LinkedIn

 

 

Getting smart about the future of AI — from technologyreview.com by MIT Technology Review Insights
Artificial intelligence is a primary driver of possibilities and promise as the Fourth Industrial Revolution unfolds.

Excerpts:

The Industrial Revolution conjures up images of steam engines, textile mills, and iron workers. This was a defining period during the late 18th and early 19th centuries, as society shifted from primarily agrarian to factory-based work. A second phase of rapid industrialization occurred just before World War I, driven by growth in steel and oil production, and the emergence of electricity.

Fast-forward to the 1980s, when digital electronics started having a deep impact on society—the dawning Digital Revolution. Building on that era is what’s called the Fourth Industrial Revolution. Like its predecessors, it is centered on technological advancements—this time it’s artificial intelligence (AI), autonomous machines, and the internet of things—but now the focus is on how technology will affect society and humanity’s ability to communicate and remain connected.

 

That’s what AI technologies represent in the current period of technological change. It is now critical to carefully consider the future of AI, what it will look like, the effect it will have on human life, and what challenges and opportunities will arise as it evolves.

 

 

See the full report here >>

 

 

Also see:

  • Where Next for AI In Business? An overview for C-level executives — from techrevolution.asia by Bernard Marr
    Excerpt:
    The AI revolution is now well underway. In finance, marketing, medicine and manufacturing, machines are learning to monitor and adapt to real-world inputs in order to operate more efficiently, without human intervention. In our everyday lives, AI kicks in whenever we search the internet, shop online or settle down on the sofa to watch Netflix or listen to Spotify. At this point, it’s safe to say that AI is no longer the preserve of science fiction, but has already changed our world in a huge number of different ways.So: what next? Well, the revolution is showing no signs of slowing down. Research indicates that businesses, encouraged by the initial results they have seen, are now planning on stepping up investment and deployment of AI.One of the most noticeable advances will be the ongoing “democratization” of AI. What this means, put simply, is that AI-enabled business tools will increasingly become available to all of us, no matter what jobs we do.

 

You’ll no longer need to be an expert in computer science to use AI to do your job efficiently – this is the “democratization” of AI and it’s a trend which will impact more and more businesses going forward.

 

 
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