workplace

8 AI trends we’re watching in 2020 [Magoulas ]

On 01/15/2020, in 21st century, analytics, Artificial Intelligence/Agents/LLMs/and Related, cloud-based computing / apps / other cloud-related, corporate / business world, corporate universities / corporate training, data related items, emerging technologies, learning, lifelong learning, staying relevant, training / L&D, trends, vendors, workplace, by Daniel Christian

Excerpts:

We see the AI space poised for an acceleration in adoption, driven by more sophisticated AI models being put in production, specialized hardware that increases AI’s capacity to provide quicker results based on larger datasets, simplified tools that democratize access to the entire AI stack, small tools that enables AI on nearly any device, and cloud access to AI tools that allow access to AI resources from anywhere.

To fully take advantage of AI technologies, you’ll need to retrain your entire organization.

‘Fundamental shift’ is transforming the delivery of legal services, new report concludes [Cassens Weiss]

On 01/07/2020, in change, changing business models, disruption, law schools, legal technologies, legislatures / government / legal, new business models, tools, trends, United States, universities, using teams, workplace, by Daniel Christian

‘Fundamental shift’ is transforming the delivery of legal services, new report concludes — from abajournal.com by Debra Cassens Weiss

Excerpt:

“Revolutionary changes are afoot” in the market for legal services, according to a new report.

Clients are actively managing their relationships with outside counsel, nonlaw competitors are gaining ground, and law firms are responding to market changes in innovative ways, the report says.

The 2020 Report on the State of the Legal Market was released Monday by Georgetown Law’s Center on Ethics and the Legal Profession and Thomson Reuters Legal Executive Institute. It is available for download here.

However, taking that view is seeing only one side of the story. Over this same period, there has been mounting evidence that the underlying model itself is changing, that clients, non-law firm competitors, and even many law firms are now operating with very different assumptions about the role law firm services should play in the legal ecosystem and how such services should be delivered. In the past year or so, this evidence has grown to the point that it seems apparent that a fundamental shift is now well underway.

Also see:

A Future Focus: The Success of Legal Tech Depends on Transformation, Not Automation — from law.com by Zach Warren
Legal technology has incrementally shifted law in recent years, but true transformation isn’t incremental. The next decade has the potential to change that.
Legal Tech’s Predictions for Legal Innovation in 2020 — from law.com by Zach Warren
From blockchain and cryptocurrency to new skillsets for lawyers, here’s what lawyers and technologists see as the future of law—coming in 2020.

Lori Lorenzo, research and insights leader of chief legal officer program, Deloitte: “Catching-up and keeping-up with tech advancements for the legal function will remain a top goal for chief legal officers in 2020. Of course, addressing legal team tech skills gaps may drive inclusion of professionals with diverse skillsets, like data scientists, automation experts and the like, into the legal function.”

8 digital transformation trends for 2020 [Overby]

On 01/07/2020, in 21st century, business, career development, change, changing business models, corporate / business world, corporate universities / corporate training, new business models, professional development, training / L&D, workplace, by Daniel Christian

8 digital transformation trends for 2020 — from enterprisersproject.com by Stephanie Overby
Having some digital transformation fatigue on your team? You’re not alone: Here’s what else to watch for in the year ahead, digital leaders

Excerpts:

“2020 will still see the rapid scaling of digital initiatives across industries,” says Steve Hall, partner and president of global technology research and advisory firm ISG. “In many areas, CIOs and organizations have prepped their organizations for change but haven’t made the full leap to transforming their culture to fully embrace the change.”

Trends mentioned include:

Digital operating models become mandatory
More data, more problems
AI takes center stage
M&A shakes up IT services
New digital transformation allies emerge
Public cloud adoption expands
New digital transformation metrics will emerge
IT takes the long view on digital insights

Legal Tech’s Predictions for Artificial Intelligence in 2020 — from law.com by Zach Warren
We may not have robot lawyers, but lawyers and technologists agree that artificial intelligence will have a major impact on the legal profession in 2020.

Excerpts:

Alex Babin, CEO, Zero: “The biggest gains from automating legal practices will be time saved and improved workflow efficiencies as the AI ‘takes over’ more laborious tasks including litigation support, email, e-discovery, and the use of databases for case management. Lawyers will begin to trust in this process, letting AI perform these basic tasks such as auto-filing document and email for compliance. AI will enhance corporate and regulatory reporting and improves contract creation and management.”

Scott Forman, shareholder, Littler Mendelson and founder of Littler CaseSmart and Littler onDemand: “Data analytics and AI have already fundamentally changed the delivery of legal services, but I expect 2020 to bring a greater understanding of how these technologies enhance, rather than overtake, the work of lawyers. While robots and technology will never replace lawyers, they provide data and insight enabling lawyers to do their jobs faster and better. This includes automating aspects of the legal process—so that lawyers can focus on top-of-the-pyramid work—as well as synthesizing and serving up information that guides litigation strategy, identifies potential areas of risk and moves toward predicting legal outcomes.”

AI fears subside: Most see fundamental change, but not job loss [Ready] + an item on legal engineering

On 01/04/2020, in career development, law schools, legal technologies, legislatures / government / legal, workplace, by Daniel Christian

AI fears subside: Most see fundamental change, but not job loss — from .law.com by Frank Ready
ILTA released a new Artificial Intelligence & Machine Learning report that alludes to fundamental changes coming for the legal industry—but those disruptions may not be happening where one would expect.

Excerpt:

A new Artificial Intelligence & Machine Learning report published last week by the International Legal Technology Association (ILTA) indicates that while law firms may be expecting AI to yield “fundamental change” within the industry, lawyers shouldn’t count on a significant portion of the work they perform being replaced by software.

Also see:

Legal engineering: A growing trend in software development — from techrepublic.com by Scott Matteson

Some of the topics/items mentioned include:

Technologists join lawyers in creating the legal realm of the future.
Future lawyers will need to either have project managers on staff or be able to manage projects themselves.
Lifelong learning is now critically important. One doesn’t necessarily need to be able to code, but one needs to be constantly learning.
Need to understand legal principles but you will also need to have augmented skills (which will differ from person to person)
New business and delivery models. Don’t presuppose that the current model will always be around.
There will be fewer traditional roles/practices. Traditional roles are sunsetting; new skillsets are needed.
Students: Do your due diligence; read up on the industry and think about whether there’s a good fit. Learn your craft. Get experience. Be who you are. Bring your unique brand to the table.

I’m thinking that a global, inexpensive, next gen learning platform will enable/integrate/address some of this. [Christian]

On 12/30/2019, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, career development, change, changing business models, cloud-based computing / apps / other cloud-related, colleges, community colleges, corporate / business world, corporate universities / corporate training, cost of getting a degree, Daniel S. Christian, elearning, emerging technologies, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, internet, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning preferences, lifelong learning, more voice more choice more control, New "Amazon.com" of Higher Education, online learning, online tutoring, pace of change, personalized/customized learning, platforms, professional development, reinvent, second screen apps, smart/connected TV, society, staying relevant, student-related, surviving, tools, training / L&D, trends, ubiquitous learning, universities, Virtual Reality (VR) / worlds / learning, voice recognition / voice enabled interfaces, web-based collaboration, webinars, workplace, by Daniel Christian

DC: I’m thinking that a global, inexpensive, next gen learning platform will enable/integrate/address some of this…such as the item about stackable credits. 4 ex, I could see constantly morphing digital playlists/courses to provide up-to-date curricula.
https://t.co/ZGPAgqycRH

— Daniel Christian (@dchristian5) December 30, 2019

Coming down the pike: A next generation, global learning platform [Christian]

On 12/19/2019, in 21st century, 24x7x365 access, A/V -- audio/visual, active learning, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, assessment, attention, blended learning, Bring your own device (BYOD), business side of he, career development, cloud-based computing / apps / other cloud-related, CMS/LMS, collaboration, colleges, communities of practice, community colleges, competency-based learning/education, consortiums, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, cost of getting a degree, Cost of legal services - including access, credentialing, dangers of the status quo, Daniel S. Christian, data related items, digital audio, digital learning, digital storytelling, disruption, distance education, e-publishing related items (EPUB and more), education, education reform, education technology, educational games / serious games, elearning, emerging technologies, engagement / engaging students, entrepreneurship, formal learning, future, future of higher education, game-changing environment, global / globalization, heutagogy, higher education, homeschooling/homeschoolers, human-computer interaction (HCI), ideas, informal learning, innovation, intelligent systems, intelligent tutoring, internet, languages and translation, law schools, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, learning hubs & pods & microschooling, learning preferences, library / librarians, lifelong learning, media/film, microlearning, mobile technologies, MOOCs -- Massive Open Online Courses, more voice more choice more control, multimedia, Natural Language Processing (NLP), New "Amazon.com" of Higher Education, new business models, online learning, online media, online tutoring, pace of change, participation, passions, personalized/customized learning, platforms, professional development, reinvent, second screen apps, simulations, smart/connected TV, social learning / networks, society, staying relevant, streams of content, student-related, surviving, teaching & learning, technologies for your home, telecommunications, telepresence, television, tools, training / L&D, universities, user experience (UX), using teams, videoconferencing, vision/possibilities, web-based collaboration, webinars, workplace, by Daniel Christian

From DSC:
Though we aren’t quite there yet, the pieces continue to come together to build a next generation learning platform that will help people reinvent themselves quickly, efficiently, constantly, and cost-effectively.

2019 Solo & Small Firm [American Bar Association]

On 12/12/2019, in career development, law schools, legal technologies, legislatures / government / legal, society, technology (general), tools, workplace, by Daniel Christian

2019 Solo & Small Firm — from the American Bar Association (ABA)

Excerpt:

Solos and small firms are in a unique position to leverage technology in order to become more sustainable and competitive with larger firms and alternative legal service providers—they have the ability to be more agile than larger firms because of their size. There are numerous technology options available and many are solo and small firm budget-friendly. Consumers are demanding convenience, transparency, and efficiency from the legal profession. Attorneys must be adaptable to this driving force. The legal profession has some of the highest rates of addiction, depression, and suicide. Women are leaving the profession in droves and lawyers are struggling to find work-life balance. Technology use can reduce human error, increase efficiency, reduce overhead, provide flexibility, enhance attorney well-being, and better meet client needs.

Creativity Required: How a Tesla Partnership is Setting the Stage for Program and Credential Innovation — from evolllution.com by Lenore Rodicio
By building strong employer partnerships and bringing a creative approach to program design and credentialing, it’s possible for colleges to create opportunities for learners to build the skills they need to work while progressing toward a degree.

Excerpt:

So for this particular program, a new state-of-the-art facility is being specifically constructed at MDC’s west campus from the ground up. Tesla provides the vehicles, equipment, instructors, tools and curriculum for hands-on learning.

Here’s another item that deals with creativity:

Digital Transformation: A Focus on Creativity, Not Tools — from campustechnology.com by Mary Grush and Ellen Wagner
Excerpt:
It is easier to talk about [the technology tools] than it is to talk about the things people need to do to adapt to working with the new tools. And what’s odd is the lack of anticipation about the potential of digital transformation to open up true innovation and creativity. That’s the real prize, and it seems like this point is often missed.
…
Of course, in my role as a researcher at the Mixed Emerging Technology Integration Lab (the METIL lab) at the University of Central Florida’s Institute for Simulation and Training, I’ve begun work on three new projects that incorporate simulation, mobile, and artificial intelligence. We don’t just learn about the tools; we study their impact and how they can extend creativity.For another example of related research, take a look at ShapingEdu and the Humersive Learning Project at Arizona State University. There, the researchers look specifically at immersive learning and how to humanize it while fostering innovation.

Artificial Intelligence has a gender problem — why it matters for everyone [Bondy]

On 12/09/2019, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, career development, computer science, corporate / business world, morals/values, participation, programming, society, workplace, by Daniel Christian

Artificial Intelligence has a gender problem — why it matters for everyone — from nbcnews.com by Halley Bondy
To fight the rise of bias in AI, more representation is critical in the computing workforce, where only 26 percent of workers are women, 3 percent are African-American women, and 2 percent are Latinx.

Excerpt:

More women and minorities must work in tech, or else they risk being left behind in every industry.

This grim future was painted by Artificial Intelligence (AI) equality experts who spoke at a conference Thursday hosted by LivePerson, an AI company that connects brands and consumers.

In that future, if AI goes unchecked, workplaces will be completely homogenous, hiring only white, nondisabled men.

Guest speaker Cathy O’Neil, who authored “Weapons of Math Destruction,” explained how hiring bias works with AI: company algorithms are created by (mostly white male) data scientists, and they are based on the company’s historic wins. If a CEO is specifically looking for hirees who won’t leave the company after a year, for example, he might turn to AI to look for candidates based on his company’s retention rates. Chances are, most of his company’s historic wins only include white men, said O’Neil.

The Rise of Do-It-Yourself Education [Schroeder]

On 12/08/2019, in adult learning, corporate / business world, corporate universities / corporate training, cost of getting a degree, heutagogy, higher education, learning, learning ecosystem, lifelong learning, microlearning, MOOCs -- Massive Open Online Courses, online learning, online media, training / L&D, trends, United States, workplace, by Daniel Christian

The Rise of Do-It-Yourself Education — from insidehighered.com by Ray Schroeder
Do it yourself is more than just a trend for crafts and home improvements — it is an ethos that has reached higher education.

Excerpt (emphasis DSC):

More than 50 percent of the DIY-ers are between 24 and 44 years of age, and the numbers are growing. This trend is immutable now; it is continuing to grow in numbers and expand into new fields every year.
…
The pervasive DIY mind-set has spilled over into independent learning online, as Dian Schaffhauser writes:

A do-it-yourself mindset is changing the face of education worldwide, according to new survey results. Learners are “patching together” their education from a “menu of options,” including self-teaching, short courses and bootcamps, and they believe that self-service instruction will become even more prevalent for lifelong learning. In the United States specifically, 84 percent of people said learning would become even more self-service the older they get.

Heutagogy is the study and practice of self-determined learning.

As enrollments decline nationally, so many individual universities continue to experience declines year after year. Is it not worth considering these broad societal changes that are moving students toward skilling and upskilling via DIY, rather than marketing the same degrees in the same structure that is producing losses year after year? Who is leading this initiative at your university?

Another good example of a learning ecosystem!

On 12/07/2019, in business, career development, corporate / business world, corporate universities / corporate training, Daniel S. Christian, future of higher education, heutagogy, higher education, ideas, law schools, learning, learning ecosystem, lifelong learning, training / L&D, workplace, by Daniel Christian

From DSC:
Another good example of a learning ecosystem! Here’s a shout out to all of you checking in here:

Thanks for your time and for the check in!
Let’s all intentionally enhance our individual — as well as our organizations’ — learning ecosystems!

From Directed Learning to Self-Directed Learning: The role of L&D — from modernworkplacelearning.com

by

Considering AI in hiring? As its use grows, so do the legal implications for employers. [Martinez]

On 12/06/2019, in Artificial Intelligence/Agents/LLMs/and Related, business, corporate / business world, emerging technologies, ethics, law schools, leadership, legislatures / government / legal, morals/values, platforms, workplace, by Daniel Christian

Considering AI in hiring? As its use grows, so do the legal implications for employers. — from forbes.com by Alonzo Martinez; with thanks to Paul Czarapata for his posting on Twitter on this

Excerpt:

As employers grapple with a widespread labor shortage, more are turning to artificial intelligence tools in their search for qualified candidates.

Hiring managers are using increasingly sophisticated AI solutions to streamline large parts of the hiring process. The tools scrape online job boards and evaluate applications to identify the best fits. They can even stage entire online interviews and scan everything from word choice to facial expressions before recommending the most qualified prospects.

But as the use of AI in hiring grows, so do the legal issues surrounding it. Critics are raising alarms that these platforms could lead to discriminatory hiring practices. State and federal lawmakers are passing or debating new laws to regulate them. And that means organizations that implement these AI solutions must not only stay abreast of new laws, but also look at their hiring practices to ensure they don’t run into legal trouble when they deploy them.

Top artificial intelligence predictions for 2020 from IDC and Forrester [Press]

On 12/06/2019, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, career development, emerging technologies, future, game-changing environment, global / globalization, trends, United States, vendors, workplace, by Daniel Christian

Top artificial intelligence predictions for 2020 from IDC and Forrester — from forbes.com by Gil Press

Excerpts:

IDC and Forrester issued recently their predictions for artificial intelligence (AI) in 2020 and beyond. While external “market events” may make companies cautious about AI, says Forrester, “courageous ones” will continue to invest and expand the initial “timid” steps they took in 2019.

According to Forrester’s various surveys,

· 53% of global data and analytics decision makers say they have implemented, are in the process of implementing, or are expanding or upgrading their implementation of some form of artificial intelligence.

· 29% of global developers (manager level or higher) have worked on AI/machine learning (ML) software in the past year.

Learning Ecosystems

‘Fundamental shift’ is transforming the delivery of legal services, new report concludes [Cassens Weiss]

8 digital transformation trends for 2020 [Overby]

AI fears subside: Most see fundamental change, but not job loss [Ready] + an item on legal engineering

2019 Solo & Small Firm [American Bar Association]

The Rise of Do-It-Yourself Education [Schroeder]

Another good example of a learning ecosystem!

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