workplace

Legal technology, today and tomorrow: Don’t get left behind [Betts]

On 02/21/2020, in 21st century, 24x7x365 access, Artificial Intelligence/Agents/LLMs/and Related, bots, career development, future, game-changing environment, ideas, innovation, law schools, legal technologies, legislatures / government / legal, workplace, by Daniel Christian

Legal technology, today and tomorrow: Don’t get left behind — from law.com by Jenn Betts
Staying on top of these developments is no longer enough to “future proof” your practice or your firm. It is imperative to look forward to avoid falling behind.

Excerpt:

Among other kinds of disruptive AI-powered tools already on the market are:

Artificial intelligence-enabled document review tools and platforms (which make review of discovery materials quicker and cheaper);
Artificial intelligence-enabled tools assisting organizations with selecting outside counsel (which promise more data-driven assessments of “fit” between the firm, client and case);
Artificial intelligence patent search engines (which make patent searching easier and more accurate); and
Artificial intelligence-powered systems delivering early-stage litigation services, such as drafting answers to complaints, discovery requests and responses, and litigation timelines (which decreases client costs and delivers greater efficiencies).

These tools raise interesting (and largely unanswered) practical and ethical issues relating to the scope of the practice of law, AI disclosure obligations to clients, confidentiality issues regarding client data and the necessity of independent judgment by attorneys.

The pace of development of AI and other advanced technologies is moving at an unprecedented pace.

From DSC:
I agree. The pace of change has changed. It’s now an exponential pace of change. This new pace is having an increasing impact on the legal industry.

IT career goals 2020: Most-wanted technology and core skills [Rudder]

On 02/20/2020, in 21st century, career development, change, computer science, corporate / business world, corporate universities / corporate training, IT in HE, learning, learning ecosystem, lifelong learning, platforms, professional development, programming, student-related, technology (general), training / L&D, workplace, by Daniel Christian

IT career goals 2020: Most-wanted technology and core skills — from enterprisersproject.com by Carla Rudder |
What are the top technology and core skills IT professionals should explore now to advance their careers in the years ahead? Recruiters and tech execs speak

Excerpt:

If you are in IT, it’s wise to check in regularly on career progress – because staying still for too long could quickly lead to falling behind.

“You should be constantly evaluating whether you have the necessary skills to remain relevant and get ahead, and whether your career progression is aligning with your own goals and aspirations,” says Jim Johnson, senior vice president of Robert Half Technology.

If you are in IT, it’s wise to check in regularly on career progress – because staying still for too long could quickly lead to falling behind.

From DSC:
Especially for students/grads pursuing a tech-related career: Be sure you know what you’re getting into. Developing and enhancing your learning ecosystems are key things to do — throughout your career! #LifelongLearning.

The 5 top tech skills companies want in new hires right now — from fortune.com by Anne Fisher; with thanks to Ryan Craig for his relaying this resource

Excerpts (emphasis DSC):

Tim Tully agrees. Chief technology officer at data giant Splunk—whose clients number 92 of the Fortune 100—Tully says that the most important trait IT job candidates need now is “a strong desire to learn.” It might be too broad of a requirement, but consider Tully’s own list of the five most essential tech skills now:

1. Real-time data management
2. Design thinking
3. App development
4. A.I. and machine learning
5. A composite of the first four skills

From DSC:
I’m especially posting this for students who are considering a tech-related career. If that’s you, Tim’s words ring true — you must have a strong desire to learn. And I would add, to keep learning and to keep learning and to keep learning…

If you are in IT, it’s wise to check in regularly on career progress – because staying still for too long could quickly lead to falling behind. (source)

Also, given the pace of change and today’s current marketplace, you need to be ready to be let go and take a right turn (i.e., be flexible and adaptable). You need to have a healthy learning ecosystem built up and maintained — one that will support you over the long haul. Heutagogy comes into play here. And at least for me, prayer helps greatly here too — as one can easily put one’s eggs into the wrong basket(s) when we’re talking about tech-related jobs.

And for you applying for jobs, don’t get discouraged by those organizations/people who are looking for those “purple unicorns” that Ryan Craig talks about in his Gap Letter Volume II, #4 (i.e., the perfect candidate who meets a ridiculously long list of requirements for the job).

Also see:

Below is a relevant excerpt from that report:

How to Hire a Great Data Scientist [toptal.com]

On 02/15/2020, in analytics, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, data related items, Natural Language Processing (NLP), platforms, student-related, voice recognition / voice enabled interfaces, workplace, youth, by Daniel Christian

How to Hire a Great Data Scientist — from toptal.com; with thanks to Kathlyn Tantuan for this resource.

Excerpt:

What makes a great data scientist? The answer depends on the branch of data science in question and your specific needs, but all data scientists inevitably share a core set of skills. This comprehensive hiring guide outlines critical skills and explains how to pick the right data scientist for the job.

What’s so bad about the billable hour? [Cohen]

On 02/15/2020, in ideas, law schools, legal technologies, legislatures / government / legal, new business models, workplace, by Daniel Christian

What’s so bad about the billable hour? — from bloomberg.com by Arianne Cohen
John Chisholm says it leads to unethical behavior and runaway costs.

Excerpts:

What would force a change in the model?
The Big Four professional firms [Deloitte, PwC, Ernst & Young, and KPMG] have exponentially increased their legal services over the last few years. While those firms predominantly billed by the hour, their foray into other services such as consulting means they have experimented with other pricing models. One of the Big Four will change its pricing model before any global law firm, and all will follow.
…
How does someone at a firm start a conversation about billing for deliverables that actually mean something to clients?
Try saying, “Recording time is inaccurate and nontransparent, and no one values it. Our clients value projects completed on time, revenue, and new intellectual property.”

6 Ed Tech Trends to Watch in 2020 [Kelly, Burns, Frazee, & Perez]

On 02/13/2020, in accessibility / UDL, adjunct faculty, analytics, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), bots, business side of he, career development, change, changing business models, collaboration, colleges, community colleges, data related items, digital learning, digital video, education technology, emerging technologies, engagement / engaging students, future of higher education, higher education, human-computer interaction (HCI), ideas, innovation, instructional design, intelligent systems, intelligent tutoring, IT in HE, learning ecosystem, Mixed Reality (MR), tools, trends, United States, universities, Virtual Reality (VR) / worlds / learning, vision/possibilities, workplace, by Daniel Christian

6 Ed Tech Trends to Watch in 2020 — from campustechnology.com by Rhea Kelly with:

Bridget Burns, Executive Director, University Innovation Alliance
James Frazee, Chief Academic Technology Officer and Associate VP, Instructional Technology Services, San Diego State University
Ernie Perez
Director, Educational Technology, Digital Learning & Innovation, Boston University

This year’s top issues in education technology reflect the bigger picture of a student’s pathway from individual courses all the way to graduation and career.

Topics include:

1) Workforce Readiness
2) Artificial Intelligence and Chatbots
3) Extended Reality (XR)
4) Video and Accessibility
5) Predictive Analytics and Advising
6) Industry Partnerships

5 Things General Counsel Want from Law Firms They Are Not Getting [Savarino & others]

On 02/12/2020, in 21st century, career development, change, collaboration, communications, future, innovation, law schools, legal technologies, legislatures / government / legal, society, using teams, vendors, workplace, by Daniel Christian

5 Things General Counsel Want from Law Firms They Are Not Getting — from linkedin.com by Julie Savarino and from “the excellent presentation at #LegalWeek2020 by ALM Media, LLC, Heather D. Nevitt, James Willer, Gina Passarella, Patrick Fuller & team”

(emphasis DSC)

Direct, straightforward & practical legal advice & guidance they can take to their business leadership.
A team of talented, diverse professionals (not just practicing #lawyers) that bring a wide range of solutions & options.
Innovative technology options & support for legal tech & legal ops.
Proactive communications & monitoring of their business, warnings of potential risks & legal issues & how the firm can support.
Scanning the horizon for what’s coming/developing & future issues that the legal department needs to be aware of & ready to support.

From DSC:
#5 reminds me of the following graphic:

BIGLAW 2040: What will happen when Gen Z is in charge? — from law360.com by Natalie Rodriguez

Excerpts:

The opportunities that BigLaw has begun offering associates to spend months-long stints working out of international offices will evolve from rare resume brags to almost standard career milestones for those interested in leadership positions.

“If you don’t have global experience, you’re not becoming a CEO anymore, and that’s going to be true of becoming a managing partner. If you want to be a global business, you’re going to have to understand the world,” Wilkins said.

The legal leaders of 2040 will also have to expand their circle — think data technicians, cybersecurity professionals, chief knowledge officers, legal tech and artificial intelligence systems engineers, all of whom are going to play much larger roles in the BigLaw ecosystem in the next few decades.

Addendum on 2/11/20:

The Skills Every Future Lawyer Needs — from law360.com by Erin Coe

Excerpt:

To provide those outcomes and solutions, many lawyers of the future will be responsible for building the systems that replace the old ways of working.

They will become legal knowledge engineers, legal risk managers, legal systems analysts, legal design thinkers and legal technologists, and they will be the ones solving clients’ problems, not through one-on-one advice, but through technology-delivered solutions, according to Susskind.

The challenge for existing lawyers is whether they are prepared over the next 20 years to retrain themselves for these new roles.

From DSC:
This type of thing will be constantly running on a next-generation learning platform — i.e., scanning open job descriptions and presenting the top/”hottest” occupations/skills/employers — but then offering the relevant courses, modules, webinars, local learning hubs, discussion forums, etc. that will teach you the necessary skills (similar to what justwatch.com or suppose.tv provides for the entertainment industry).

How wary lawyers are embracing new tech [Purkis & Osborne in the UK]

On 02/03/2020, in 21st century, career development, change, changing business models, law schools, legal technologies, legislatures / government / legal, new business models, society, UK, Uncategorized, workplace, by Daniel Christian

How wary lawyers are embracing new tech — from lawgazette.co.uk by Sophia Purkis & Nadia Osborne

Excerpt (emphasis DSC):

There has been an eruption of innovation in legal technology – and the role of the lawyer is evolving in consequence. From law firms and corporate practices, to the operation of the court system and management of documentation, technology is changing what we do, how we do it and where we can do it from.

PwC’s annual law firm survey 2019 found that eight of the top 10 firms identified technology as the key change in growth in the next two to three years. In November 2019, the Law Society published a paper, Lawtech: a comparative analysis of legal technology in the UK and in other jurisdictions, recognising the need for domestic lawyers to stay informed and up to date to remain competitive.

Lawyers are instinctively risk-adverse but the successful ones recognise the inevitability of change and opportunities. The introduction of technology requires investment of finance, time and resource. However, the steady march of technology and client and staff demands mean we must embrace the use of legal technology. It is vital to enable legal professionals to collaborate flawlessly with colleagues and clients, and to keep up with other professions and businesses. We must, however, not forget to be mindful of each other and not lose the ability and opportunity to communicate with each other personally. Machines think in binary terms and sometimes things are not that simple.

If your organization’s culture is all about maintaining the status quo:
* Your pursuit of lifelong learning needs to be in full gear
* Enhancing your personal learning ecosystem is critically important
…because given the rate of change, your organization may not be around for long.

— Daniel Christian (@dchristian5) January 31, 2020

Lawyers: Meet the CEO trying to make you obsolete [Goodnow]

On 01/27/2020, in 21st century, Access to Justice (A2J), career development, law schools, legal technologies, legislatures / government / legal, United States, using teams, vendors, workplace, by Daniel Christian

Lawyers: Meet the CEO trying to make you obsolete — from abovethelaw.com by James Goodnow
Call it a drive for increased access to the legal system, call it a grab for cash, the legal and business worlds are getting more comfortable with nonlawyers handling issues traditionally reserved for attorneys.

Excerpt:

Mehta and Factor aim to take a bite out of the segment of the legal market that has previously been off-limits to anyone except Biglaw attorneys: challenging, sophisticated contract negotiations and compliance.
…
Factor’s secret sauce is combining attorneys, nonattorney legal professionals, and curated technology into an efficient package. Factor’s team of hundreds of in-house lawyers oversee nonattorneys specially trained in contract management, compliance issues, and leading-edge technology. The goal, of course, is to bring the cost of even highly complex transactions down to a minimum.

Make no mistake: a new front has opened up in the war between alternative legal service providers and traditional law firms.

From DSC:
While I don’t think lawyers will become obsolete, the amount of technology being integrated into law firms and throughout the legal realm is definitely on the increase. I don’t see that trend slowing down, but rather picking up steam.

Modular, stackable learning — What it means and why it will transform learning in the workplace — from linkedin.com by Anant Agarwal

Excerpt:

One example is by unbundling the traditional learning “packages” — Associate’s, Bachelor’s, and Master’s degrees — into more manageable learning chunks that are also tied to real career and life outcomes. This is what we call modular learning, and it’s the foundation of all the programs available on edX. Modular learning enables working professionals to learn new skills in shorter amounts of time, even while they work, and those seeking a degree are able to do so in a much more attainable way. They also earn credentials for the smaller modules of learning, thereby garnering value and positive feedback early in the process of advancing towards full degrees. This early positive feedback also increases motivation for learners to persist towards the full degree, if that is their goal.

20 digital transformation leaders to follow on Twitter in 2020 — from enterprisersproject.com by David. F. Carr
Committed to digital transformation this year? Follow these people for perspective and emerging lessons

Excerpt:

One of our New Year’s resolutions was to refresh and expand our Twitter feed for digital transformation leaders, reviewing them not just for the use of the right hashtags but for the content they share.

There are a few repeats from a similar list we shared last year, but for the most part, we tried to give you new Twitter handles to follow. This year’s list includes CIOs, authors, consultants, and cloud computing leaders. Some only post on technology topics, while others share thoughts on family, culture, politics, and favorite movies.

The common denominator we looked for was a thoughtfully curated feed that’s not entirely self-promotional but adds to the conversation we’re all having about how to understand the potential of digital transformation and put it to work for our organizations.

From DSC:
While these types of lists invariably leave off a ton of extremely talented individuals and organizations who are worth following as well, such lists are a good starting point for:

Someone to use to begin tapping into streams of content in a given area
Observing the topics, issues, ideas being discussed
Building one’s network
Seeing who these folks follow and who they respect
…and more.

Searching for the top __ people of Twitter in subject XYZ is a solid way to enhance our [lifelong] learning ecosystems.

Just because we can, doesn’t mean we should. Another unintended consequence appears on the landscapes. [Christian]

On 01/18/2020, in 21st century, adjunct faculty, Amazon, Apple, Artificial Intelligence/Agents/LLMs/and Related, colleges, community colleges, computer science, corporate / business world, dangers of the status quo, Daniel S. Christian, data related items, emerging technologies, engineering, ethics, Facebook / Meta Platforms, faculty, future, Google, higher education, ideas, law schools, legislatures / government / legal, Microsoft, morals/values, platforms, political science, programming, research, social learning / networks, social media, society, student-related, teachers, technology (general), the downsides of how people use tech, United States, universities, workplace, youth, by Daniel Christian

From DSC:
I’ll say it again, just because we can, doesn’t mean we should.

From the article below…we can see another unintended consequence is developing on society’s landscapes. I really wish the 20 and 30 somethings that are being hired by the big tech companies — especially at Amazon, Facebook, Google, Apple, and Microsoft — who are developing these things would ask themselves:

“Just because we can develop this system/software/application/etc., SHOULD we be developing it?”
What might the negative consequences be?
Do the positive contributions outweigh the negative impacts…or not?

To colleges professors and teachers:
Please pass these thoughts onto your students now, so that this internal questioning/conversations begin to take place in K-16.

Report: Colleges Must Teach ‘Algorithm Literacy’ to Help Students Navigate Internet — from edsurge.com by Rebecca Koenig

Excerpt (emphasis DSC):

If the Ancient Mariner were sailing on the internet’s open seas, he might conclude there’s information everywhere, but nary a drop to drink.

That’s how many college students feel, anyway. A new report published this week about undergraduates’ impressions of internet algorithms reveals students are skeptical of and unnerved by tools that track their digital travels and serve them personalized content like advertisements and social media posts.

And some students feel like they’ve largely been left to navigate the internet’s murky waters alone, without adequate guidance from teachers and professors.

Researchers set out to learn “how aware students are about their information being manipulated, gathered and interacted with,” said Alison Head, founder and director of Project Information Literacy, in an interview with EdSurge. “Where does that awareness drop off?”
…
They found that many students not only have personal concerns about how algorithms compromise their own data privacy but also recognize the broader, possibly negative implications of tools that segment and customize search results and news feeds.

Learning Ecosystems

What’s so bad about the billable hour? [Cohen]

5 Things General Counsel Want from Law Firms They Are Not Getting [Savarino & others]

How wary lawyers are embracing new tech [Purkis & Osborne in the UK]

Lawyers: Meet the CEO trying to make you obsolete [Goodnow]

Modular, stackable learning — What it means and why it will transform learning in the workplace [Agarwal]

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