strategy

2023 EDUCAUSE Horizon Report | Teaching and Learning Edition

On 05/09/2023, in accessibility / UDL, adjunct faculty, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Bias | Diversity Equity & Inclusion (DE&I), blended learning, change, colleges, community colleges, cost of getting a degree, credentialing, digital learning, education technology, emerging technologies, face-to-face, faculty/staff, game-changing environment, higher education, hybrid learning, Hyflex learning, ideas, instructional design, leadership, learning, learning ecosystem, Learning Experience Design, learning spaces, online learning, personalized/customized learning, reinvent, staying relevant, strategy, student-related, teaching & learning, tools, trends, United States, universities, vendors, by Daniel Christian

2023 EDUCAUSE Horizon Report | Teaching and Learning Edition — from library.educause.edu

Excerpt:

The Future of Teaching and Learning
Artificial intelligence (AI) has taken the world by storm, with new AI-powered tools such as ChatGPT opening up new opportunities in higher education for content creation, communication, and learning, while also raising new concerns about the misuses and overreach of technology. Our shared humanity has also become a key focal point within higher education, as faculty and leaders continue to wrestle with understanding and meeting the diverse needs of students and to find ways of cultivating institutional communities that support student well-being and belonging.

For this year’s teaching and learning Horizon Report, then, our panelists’ discussions oscillated between these seemingly polar ideas: the supplanting of human activity with powerful new technological capabilities, and the need for more humanity at the center of everything we do. This report summarizes the results of those discussions and serves as one vantage point on where our future may be headed.

Several items re: AI, legaltech, and other items within the legal realm

On 04/23/2023, in 21st century, A/V -- audio/visual, Access to Justice (A2J), Canada, emerging technologies, ethics, Legal operations, legal technologies, legislatures / government / legal, strategy, UK, United States, vendors, videoconferencing, Virtual courts and law firms, by Daniel Christian

Fresh Voices on Legal Tech with Natalie Knowlton — from legaltalknetwork.com by Dennis Kennedy and Tom Mighell

EPISODE NOTES

Technology has become the main driver for increasing access to justice, and there are huge opportunities for legal service providers to leverage both existing and emerging tech to reach new clients. Dennis and Tom welcome Natalie Knowlton to discuss the current state of legal services, the justice gap, and ways technology is helping attorneys provide better and more affordable services to consumers. As always, stay tuned for the parting shots, that one tip, website, or observation that you can use the second the podcast ends.

New report on ChatGPT & generative AI in law firms shows opportunities abound, even as concerns persist — from thomsonreuters.com; via Brainyacts #43

Excerpt:

The survey, conducted in late-March by the Thomson Reuters Institute, gathered insight from more than 440 respondent lawyers at large and midsize law firms in the United States, United Kingdom, and Canada. The survey forms the basis of a new report, ChatGPT & Generative AI within Law Firms, which takes a deep look at the evolving attitudes towards generative AI and ChatGPT within law firms, measuring awareness and adoption of the technology as well as lawyers’ views on its potential risks.

The report also reveals several key findings that deserve special attention from law firm leaders and other legal professionals as ChatGPT and generative AI evolve from concept to reality for the vast majority of the legal industry participants. These findings include:

- Attitudes are evolving around this technology
- Firms are taking a cautiously proactive approach
- There’s a growing awareness of the risks

‘Legal Tech Lists’: 5 Lawyer Tropes That Were Upended By Legal Tech — from abovethelaw.com by Jared Correia
These common fictitious scenarios would be solved by technology.

Excerpt:

There are lots of tropes related to lawyers and law firms that frequently show up in works of fiction. The thing is, those tropes are tropes because they’re sort of old; they’ve been around for a long time. Now, however, modern technology can solve a heck of a lot of those issues. So, for this edition of the “Reference Manual of Lists,” we’re going to relay a trope, offer an example, and talk about how legal tech actually fixes the problem today.

The Future of Generative Large Language Models and Potential Applications in LegalTech — from jdsupra.com by Johannes Scholtes and Geoffrey Vance

Excerpt:

If you made it this far, you should by now understand that ChatGPT is not by itself a search engine, nor an eDiscovery data reviewer, a translator, knowledge base, or tool for legal analytics. But it can contribute to these functionalities.

In-person vs. virtual ADR — How to choose? — from reuters.com by Eric Larson

Excerpt:

April 20, 2023 – Alternative dispute resolution (ADR), a common technique parties can use to settle disputes with the help of a third party, offers several unique benefits over traditional litigation. It is typically more cost-effective, confidential and generally a preferred method to resolving disputes. As a result, counsel and their clients often view ADR as a no-brainer. But the once simple decision to engage in ADR is now complicated by whether to proceed in-person, virtually or with a hybrid approach.

ChatGPT: A Lawyer’s Friend or Ethical Time Bomb? A Look at Professional Responsibility in the Age of AI — from jdsupra.com by Mitchell, Williams, Selig, Gates, & Woodyard

Excerpt:

The emergence of ChatGPT comes with tremendous promise of increased automation and efficiency. But at what cost? In this blog post, we’ll explore the potential ethical time bomb of using ChatGPT and examine the responsibility of lawyers in the age of AI.

A Culture of No: How to Get Past Fear and Risk-Aversion to Make Things Happen [Pickering]

On 04/23/2023, in business, corporate / business world, culture, education, education reform, Emotion, innovation, K-12 related, leadership, pathways, strategy, by Daniel Christian

A Culture of No: How to Get Past Fear and Risk-Aversion to Make Things Happen — from gettingsmart.com by Trace Pickering

Key Points

What are a few other straightforward moves an educational leader can make to ensure they can push break-the-mold, innovative changes needed in education today?
Is the culture of education simply too deep and unmovable to be creative and move forward?

I’ve had the unique privilege of moving between business and education throughout my career, including getting to work with some highly dynamic and influential business leaders in my community. One of the biggest differences between business leaders and school and district leaders has been how quickly and easily business gets to “yes” while education seems to wallow in the purgatory of the “yeah but…” and the “no.”

From DSC:
Regarding the core curricula of colleges and universities…

For decades now, faculty members have taught what they wanted to teach and what interested them. They taught what they wanted to research vs. what the wider marketplace/workplace needed. They were not responsive to the needs of the workplace — nor to the needs of their students!

And this situation has been all the more compounded by the increasing costs of obtaining a degree plus the exponential pace of change. We weren’t doing a good job before this exponential pace of change started taking place — and now it’s (almost?) impossible to keep up.

The bottom line on the article below: ***It’s sales.***

Therefore, it’s about what you are selling — and at what price. The story hasn’t changed much. The narrative (i.e., the curricula and more) is pretty much the same thing that’s been sold for years.

But the days of faculty members teaching whatever they wanted to are over, or significantly waning.

Faculty members, faculty senates, provosts, presidents, and accreditors are reaping what they’ve sown.

The questions are now:

Will new seeds be sown?
Will new crops arise in the future?
Will there be new narratives?
Will institutions be able to reinvent themselves (one potential example here)? Or will their cultures not allow such significant change to take place? Will alternatives to institutions of traditional higher education continue to pick up steam?

A Profession on the Edge — from chronicle.com by Eric Hoover
Why enrollment leaders are wearing down, burning out, and leaving jobs they once loved.

Excerpts:

Similar stories are echoing throughout the hallways of higher education. Vice presidents for enrollment, as well as admissions deans and directors, are wearing down, burning out, and leaving jobs they once loved. Though there’s no way to compile a chart quantifying the churn, industry insiders describe it as significant. “We’re at an inflection point,” says Rick Clark, executive director of undergraduate admission at Georgia Tech. “There have always been people leaving the field, but not in the numbers we’re seeing now.”

Some are being shoved out the door by presidents and boards. Some are resigning out of exhaustion, frustration, and disillusionment. And some who once sought top-level positions are rethinking their ambitions. “The pressures have ratcheted up tenfold,” says Angel B. Pérez, chief executive of the National Association for College Admission Counseling, known as NACAC. “I talk with someone each week who’s either leaving the field or considering leaving.”

From DSC:
This quote points to what I’m trying to address here:

Dahlstrom and other veterans of the field say they’ve experienced something especially disquieting: an erosion of faith in the transformational power of higher education. Though she sought a career in admissions to help students, her disillusionment grew after taking on a leadership role. She became less confident that she was equipped to effect positive changes, at her institution or beyond, especially when it came to the challenge of expanding college access in a nation of socioeconomic disparities: “I felt like a cog in a huge machine that’s not working, yet continues to grind while only small, temporary fixes are made.”

20 essential considerations for educators who are developing policies around AI and ChatGPT [Miller]

On 04/03/2023, in Artificial Intelligence/Agents/LLMs/and Related, education, education technology, emerging technologies, ideas, intelligent systems, intelligent tutoring, K-12 related, leadership, learning ecosystem, platforms, policy, strategy, teachers, by Daniel Christian

Teaching: What You Can Learn From Students About ChatGPT — from chronicle.com by Beth McMurtrie

Excerpts (emphasis DSC):

Like a lot of you, I have been wondering how students are reacting to the rapid launch of generative AI tools. And I wanted to point you to creative ways in which professors and teaching experts have helped involve them in research and policymaking.

At Kalamazoo College, Autumn Hostetter, a psychology professor, and six of her students surveyed faculty members and students to determine whether they could detect an AI-written essay, and what they thought of the ethics of using various AI tools in writing. You can read their research paper here.
…
Next, participants were asked about a range of scenarios, such as using Grammarly, using AI to make an outline for a paper, using AI to write a section of a paper, looking up a concept on Google and copying it directly into a paper, and using AI to write an entire paper. As expected, commonly used tools like Grammarly were considered the most ethical, while writing a paper entirely with AI was considered the least. But researchers found variation in how people approached the in-between scenarios. Perhaps most interesting: Students and faculty members shared very similar views with each scenario.

Also relevant/see:

This Was Written By a Human: A Real Educator’s Thoughts on Teaching in the Age of ChatGPT — from er.educause.edu educause.org by Jered Borup
The well-founded concerns surrounding ChatGPT shouldn’t distract us from considering how it might be useful.

ChatGPT: Student insights are necessary to help universities plan for the future — from theconversation.com by Alpha Abebe and Fenella Amarasinghe

Excerpt:

In the race to get ahead of new technologies, are we forgetting about the perspectives of the most important stakeholders within our post-secondary institutions: the students?

Leaving students out of early discussions and decision-making processes is almost always a recipe for ill-fitting, ineffective and/or damaging approaches. The mantra “nothing for us without us” comes to mind here.

Which trends are on your radar? Fantastic resource for #HigherEducation about the changing ecology: Higher Learning Commission’s Annual Trends Report. https://t.co/Lzgph6u3lP

— Melanie Booth, Ed.D. (@boothmelanie) March 25, 2023

60% of Higher Education Leaders Say Continuing Education is Not Well-Integrated into Institutional Portfolio Offerings

On 03/23/2023, in adult learning, business side of he, Canada, career development, colleges, community colleges, higher education, leadership, learning ecosystem, lifelong learning, online learning, strategy, universities, workplace, by Daniel Christian

60% of Higher Education Leaders Say Continuing Education is Not Well-Integrated into Institutional Portfolio Offerings — from finance.yahoo.com
Despite Belief that CE Programming Positively Affects Enrollments in Traditional Programming, CE Units Remain Under-Resourced

Excerpt:

TORONTO, March 22, 2023 /PRNewswire-PRWeb/ — While 71% of senior leaders within higher education institutions support scale and growth of continuing education (CE), more than half (57%) feel that their CE units are understaffed to execute on institutional goals. This is according to the 2023 State of Continuing Education report. Published by higher education engagement platform leader Modern Campus, in partnership with the Canadian Association for University Continuing Education (CAUCE), The EvoLLLution, and the University Professional and Continuing Education Association (UPCEA), the study explores professional, continuing, and online (PCO) unit program offerings, institutional support and capabilities, perceptions of the competitive landscape, and continuing education collaboration and integration within the larger institution.

“The future higher education institution is rooted in CE, but delivering on that promise requires both strategic and operational support from the institution,” said Amrit Ahluwalia, senior director of content and strategic insights at Modern Campus and editor-in-chief of The EvoLLLution. “It is our sincere belief that the findings of this study will enable CE professionals to advocate for greater resources and allow them to be seen for the critical functions that their portfolio plays for institutions and learners alike.”

Reflections on “Policy by Waivers Won’t Boost School Innovation” [Horn]

On 03/18/2023, in change, Daniel S. Christian, education, education reform, ideas, innovation, K-12 related, leadership, learning, learning ecosystem, Learning Experience Design, legislatures / government / legal, reinvent, society, staying relevant, strategy, teachers, United States, by Daniel Christian

Policy by Waivers Won’t Boost School Innovation — by Michael B. Horn
“Permissionless” beats having to ask for an okay

Excerpt:

In recent conversations, educators and state policymakers have expressed shock to me that district schools aren’t innovating more. With microschools growing and test scores floundering, why aren’t districts seeking permission to reinvent themselves?

As evidence of the opportunities to innovate, many bureaucrats and think tanks point to the vast number of waivers that states offer. The opportunities to move beyond traditional structures and processes do exist, the argument goes.

Yet waivers help far less than most policymakers believe. Until regulators create frameworks where innovation in pursuit of student outcomes is the default and doesn’t require permission, don’t expect a sea change.

From DSC:
TrimTab Groups. That’s what we need more of within K-12 and higher education.

Research shows the only way an organization can truly reinvent itself is to launch a separate organization that has the autonomy to rethink its value proposition, resources, processes, and financial formula.

Below is a graphic I created a while back, but with traditional institutions of higher education in mind.

We need more Trim Tab Groups within K-12 and Higher Education.

Fostering sustainable learning ecosystems [Blessinger]

On 03/13/2023, in 21st century, Africa, Asia, Australia, Canada, change, collaboration, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, culture, curriculum, education, education technology, Europe, formal learning, future, future of higher education, game-changing environment, global / globalization, Google, higher education, ideas, informal learning, instructional design, K-12 related, leadership, learning, learning ecosystem, Learning Experience Design, Learning from the Living [Class] Room, legislatures / government / legal, lifelong learning, MOOCs -- Massive Open Online Courses, more voice more choice more control, platforms, policy, society, strategy, technology (general), tools, training / L&D, UK, United States, vision/possibilities, youth, by Daniel Christian

Fostering sustainable learning ecosystems — from linkedin.com by Patrick Blessinger

Excerpt (emphasis DSC):

Learning ecosystems
As today’s global knowledge society becomes increasingly interconnected and begins to morph into a global learning society, it is likely that formal, nonformal, and informal learning will become increasingly interconnected. For instance, there has been an explosion of new self-directed e-learning platforms such as Khan Academy, Open Courseware, and YouTube, among others, that help educate billions of people around the world.

A learning ecosystem includes all the elements that contribute to a learner’s overall learning experience. The components of a learning ecosystem are numerous, including people, technology platforms, knowledge bases, culture, governance, strategy, and other internal and external elements that have an impact on learning. Therefore, moving forward, it is crucial to integrate learning across formal, nonformal, and informal learning processes and activities in a more strategic way.

K–12 teachers are quitting. What would make them stay? [McKinsey & Company]

On 03/07/2023, in career development, change, education, game-changing environment, K-12 related, leadership, learning ecosystem, society, strategy, teachers, United States, youth, by Daniel Christian

K–12 teachers are quitting. What would make them stay? — by McKinsey & Company

Excerpts:

When school districts can’t attract and retain enough teachers, students suffer. And the COVID-19 pandemic has only compounded the nation’s education talent challenges. To improve our understanding of what makes K–12 teachers want to stay, leave, or return to their jobs, McKinsey surveyed more than 1,800 US educators, school leaders, and school mental health professionals at the end of the 2021–22 school year (see sidebar “About the research”). Approximately one-third of respondents said they planned to leave their role before the next school year began. That equates to roughly 900,000 teachers across the nation. Our research also revealed that this pending turnover could further exacerbate inequality, hampering efforts to create more resilient and equitable K–12 education systems.2 While this stated intention to leave has historically not panned out, it suggests an unhealthiness to the profession that administrators should be mindful of.

Teachers who are thinking of leaving cite compensation, unreasonable expectations, and an inability to protect their well-being as top motivators.

Leaders who practice foresight stay ahead of the innovation curve [tfsx.com]

On 03/03/2023, in business, business side of he, future, innovation, leadership, organizational change, pace of change, skills, strategy, vision/possibilities, by Daniel Christian

Leaders who practice foresight stay ahead of the innovation curve — from tfsx.com

Excerpt (emphasis DSC):

According to famed futurist Richard Slaughter, foresight (also known as futures thinking or futuring) is “the ability to create and maintain a high-quality, coherent and functional forward view, and to use the insights arising in useful organizational ways.”² In other words, foresight is a way to examine the paths the future might take, using qualitative and quantitative metrics, and then use the insights gained from this analysis to navigate our uncertain and changing world with purpose.

“The art and science of futuring is fast becoming a necessary skill, where we read signals, see trends and ruthlessly test our own assumptions…Like the ability to make a budget or think critically, it’s a skill that anyone who has to make long-range decisions should, and can, acquire.”³

From DSC:
The development of these futuring skills needs to begin in K-12 and continue into vocational programs as well as in college.

Also relevant/see:

The future isn’t what it used to be: Here’s how strategic foresight can help — from weforum.org

Excerpt (emphasis DSC):

Three-quarters (75%) of organizations are not prepared for the pace of change in and around their industry.
Across sectors, we all need to rethink how we operate to both survive and thrive in the future.
Foresight can help individuals and organizations be more future prepared, innovative and agile.

The exponential pace of change

7 ways to think and act strategically in your organisation about AI in learning [Clark]

On 02/23/2023, in 21st century, 24x7x365 access, adult learning, business, corporate / business world, corporate universities / corporate training, productivity / tips and tricks, professional development, strategy, training / L&D, workplace, by Daniel Christian

7 ways to think and act strategically in your organisation about AI in learning — from donaldclarkplanb.blogspot.com by Donald Clark

Excerpt:

Above all, you need to see it strategically. There is no imperative to use this tech but there is an imperative to consider its use. Sure, it’s OK to say no but you should have a reason for saying no, as this is the technology of the age. I’ve been saying this in three books, lots of articles and a ton of keynotes for 7 years and it is now happening. This is the new internet, only smarter.

What can work colleges teach the rest of higher ed? [Spitalniak]

On 02/07/2023, in adjunct faculty, career development, colleges, cost of getting a degree, experimentation, faculty/staff, funding / grants, higher education, passions, real-world assignments, reinvent, skills, strategy, student-related, by Daniel Christian

What can work colleges teach the rest of higher ed? — from highereddive.com by Laura Spitalniak
Amid high worries about higher ed’s value in the job market, work colleges offer lessons on integrating classroom learning with employment opportunities.

Excerpt:

To qualify as a work college, an institution must be nonprofit, offer four-year degrees and provide students with employment through a work-learning-service program that will contribute to their education.
…
It found work colleges’ strengths — reduced or free tuition, job experience and mentorship from college faculty and staff — address student concerns over the cost and real-world applicability of a college degree. Work colleges can also make adult learners’ lives logistically easier by combining academics and work, the report found.

The intentional connection of learning, work and service is the most compelling part of the model, according to Louis Soares, chief learning and innovation officer at ACE and one of the report’s authors.

Learning Ecosystems

Several items re: AI, legaltech, and other items within the legal realm

Higher Learning Commission’s 2023 Trends

60% of Higher Education Leaders Say Continuing Education is Not Well-Integrated into Institutional Portfolio Offerings

Leaders who practice foresight stay ahead of the innovation curve [tfsx.com]

7 ways to think and act strategically in your organisation about AI in learning [Clark]

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