reinvent

Some reflections on students owning their own learning — from DSC:
Sometimes when students are introduced to a new method of learning something — say when a professor introduces a new pedagogy into an active learning-based classroom — they may not like it. It not only looks and feels different, but at times this new method of learning may require additional time and/or effort from them. For example, this could occur with a flipped/inverted classroom approach. In that model of learning, the students are supposed to review some learning-related materials online ahead of time so that their face-to-face time in the (physical) classroom can be used for group discussions, group work, problem solving, debates, etc. Coming to class prepared may take some additional time and/or effort. Also, to think of where the gaps are in one’s understanding — a metacognitive activity — requires effort, time, and reflection.

Students may balk at having to do these things. These methods don’t match up to their histories…to the ways things have always been done. In fact, a student may ask, ‘Why should I do these things? It’s a lot more work than listening to the lectures in class, then doing the homework outside of class. I’ve/We’ve never done it this way before.”

Here are some of my answers to that WHY question:

You need to OWN your OWN learning and be open to new ways of learning. Your future will require it.
You need to be active — and even proactive — in your own learning. Intentionally build your own learning ecosystem and make adjustments to it as necessary.
To stay marketable and relevant today, each of us is now required to be a lifelong learner. No longer is it a situation of going to college for four years and calling it good. You need to learn how to learn.
When you graduate, it’s likely no one will be there to give you a Betty Crocker list of next steps. You need to think of and own those decisions.
When you get into your first job, you will likely get some training (if the company or organization is any good). But there will be times when the training isn’t enough to get you ready to take the next step in your career (and I’m not talking about a job ladder, which often doesn’t even exist anymore). In fact, you could easily be laid off from that first job due to a new direction that the company decided to take. Or you could be let go because the company was acquired by another organization — and you have to move or lose your job (which happened to me…twice). Or perhaps your group is being let go due to a decline in sales. Or perhaps some technological changes were made by everyone else in your industry — except your company — and now your company is being blown out of the water by its competition. There are a myriad of reasons you could lose your job. Then, what will you do? No one is there to spoon feed you. You need to be able to pivot, think for yourself, practice real-life problem solving, reflect on your values and where you want to contribute, etc. This will be on YOU, and no one else. You need to be able to learn new things.

Also, it’s not just what you know. It’s what you can do with what you know. “Yeh, yeh, yeh…blah, blah, blah…I’ve heard it all before” (I can hear some of you saying.) B.S.! This is serious business. Wake up! Let me give you some concrete, real-world motivation then that relates to whether you will be able to put some bread and butter on your table, and whether or not you will be able to pay your bills, and whether or not you will be able to pay for decent housing and medical care, and whether or not you will be able to save enough money for retirement, and more:

You didn’t get that software developer position because, though you knew a lot about programming, your applications were uninspiring/weak/not very useful and they weren’t easy to use.
You didn’t get that User Experience Design position because, although you had a UX degree from ___, the app that you submitted on your application was hard to use and not very intuitive.
You didn’t get that new sales job because your previous sales didn’t match the other applicants’ sales figures.
You didn’t get that marketing position because your competitions’ marketing campaigns were far better, more polished, and more effective than yours was.
You didn’t get that web developer position because your web sites didn’t employ the latest and greatest designs, colors, navigation methods, scripting, extended technologies, and more.
You didn’t get that editor position because, although your writing was grammatically correct, was boring and verbose. We need sharp, concise, engaging copy!
Etc., etc., etc.

There’s your bottom line. Not only do you need to know things — you need to be able to do good, solid work with what you know.

So, you need to own your own learning — you want to own your own learning. Now!

Plan now to attend the 2018 Next Generation Learning Spaces Conference — tour USC’s campus!

On 11/09/2017, in 21st century, A/V -- audio/visual, active learning, adjunct faculty, adult learning, analytics, Artificial Intelligence/Agents/LLMs/and Related, assessment, attention, Augmented Reality (AR), Blockchain, bots, change, changing business models, collaboration, colleges, communications, communities of practice, community colleges, corporate / business world, Daniel S. Christian, data related items, digital learning, distance education, education technology, educational games / serious games, emerging technologies, engagement / engaging students, experimentation, faculty, future of higher education, higher education, human-computer interaction (HCI), hybrid learning, ideas, innovation, IT in HE, K-12 related, leadership, learning, learning ecosystem, learning spaces, learning theories, liberal arts, lifelong learning, maker movement, Mixed Reality (MR), mobile learning, mobile technologies, multimedia, online learning, pedagogy, personalized/customized learning, productivity / tips and tricks, professional development, reinvent, smart classrooms, social learning / networks, staying relevant, student-related, teaching & learning, technologies for your home, technology (general), tools, traditional / tradition, trends, United States, universities, user experience (UX), vendors, Virtual Reality (VR) / worlds / learning, vision/possibilities, visualizing information, by Daniel Christian

From DSC:
I am honored to be currently serving on the 2018 Advisory Council for the Next Generation Learning Spaces Conference with a great group of people. Missing — at least from my perspective — from the image below is Kristen Tadrous, Senior Program Director with the Corporate Learning Network. Kristen has done a great job these last few years planning and running this conference.

NOTE:
The above graphic reflects a recent change for me. I am still an Adjunct Faculty Member
at Calvin College, but I am no longer a Senior Instructional Designer there.
My brand is centered around being an Instructional Technologist.

This national conference will be held in Los Angeles, CA on February 26-28, 2018. It is designed to help institutions of higher education develop highly-innovative cultures — something that’s needed in many institutions of traditional higher education right now.

I have attended the first 3 conferences and I moderated a panel at the most recent conference out in San Diego back in February/March of this year. I just want to say that this is a great conference and I encourage you to bring a group of people to it from your organization! I say a group of people because a group of 5 of us (from a variety of departments) went one year and the result of attending the NGLS Conference was a brand new Sandbox Classroom — an active-learning based, highly-collaborative learning space where faculty members can experiment with new pedagogies as well as with new technologies. The conference helped us discuss things as a diverse group, think out load, come up with some innovative ideas, and then build the momentum to move forward with some of those key ideas.

If you haven’t already attended this conference, I highly recommend that you check it out. You can obtain the agenda/brochure for the conference by providing some basic contact information here.

Per Kristen Tadrous, here’s why you want to check out USC:

A true leader in innovation: USC made it to the Top 20 of Reuter’s 100 Most Innovative Universities in 2017!
Detailed guided tour of leading spaces led by the Information Technology Services Learning Environments team
Benchmark your own learning environments by getting a ‘behind the scenes’ look at their state-of-the-art spaces
There are only 30 spots available for the site tour

Building Spaces to Inspire a Culture of Innovation — a core theme at the 4^th Next Generation Learning Spaces summit, taking place this February 26-28 in Los Angeles. An invaluable opportunity to meet and hear from like-minded peers in higher education, and continue your path toward lifelong learning. #ngls2018 http://bit.ly/2yNkMLL

From DSC:
Some of the largest waves of change that are hitting the beaches of numerous societies throughout the globe are coming from technological changes such as:

Artificial intelligence (which includes things like machine learning, deep learning, natural language processing, personal assistants, bots, algorithms, and the like)
Big data and analytics
Robotics
The digital transformation of businesses
New forms of human computer interaction such as virtual reality, augmented reality and mixed reality
Mobile computing
Cloud computing
The Internet of Things
Wearables
…and more

But in all of these developments, what is common amongst them is that the pace of change has changed. It’s much faster now. In fact, we are no longer on a linear path of slow, steady, incremental changes. We are now on an exponential trajectory – or pace – of change.

This new pace of change is starting to have profound implications for societies, individuals, institutions of higher education, and workforces throughout the globe. Some of these ramifications include:

Profound modifications to the existing workforce; in some cases, staff reductions
New fields, new positions
New skillsets that require highly-educated individuals as well as a massive amount of additional training for existing employees
New methods of learning and the requirement for lifelong, constant learning from here on out
The need to become more responsive and nimble
The need to pulse-check a variety of landscapes to ascertain the best potential strategies to pursue (in light of the potential upcoming scenarios)

Yet the changes aren’t just arising from technological changes. For institutions of higher education, there have been other areas of change that bring with them significant impact, such as:

Decreases in state funding
The increasing costs of healthcare and benefits for faculty, staff, and administrators
Headwinds from demographic-related declines (depending upon one’s geographic location)
Aging facilities and infrastructures
…and more.

Navigating these rough waters is not easy. But the key questions now are:

Is your institution poised to ride the waves of change or is it about to get crushed by these same waves?

Is someone at your organization looking out for these oncoming waves?
That is, is someone pulse-checking a variety of landscapes to ascertain the trends that are developing, trends that could significantly impact your institution and/or your students?

What are some of the ways that your organization could respond to these waves of change to positively impact the following parties?
- Your organization
  What new programs could be offered at your institution? How is the level of responsiveness at your institution to these changes?
- Your students
  Many jobs that your students will have in their futures haven’t even been invented yet. How can you best develop them to be ready for the new, exponential pace of change? How are you helping your graduates who (increasingly) need to come back to your institution and reinvent themselves – quickly, conveniently, and cost-effectively?
- Your employees
  Given all of this change, the professional growth of your own faculty members, staff, and members of your administration is extremely important. How are you looking after their growth?

Would you use the word “innovative” to describe the culture of your organization? That is, is your institution willing to experiment and take some calculated risks? To take no action or risks in the current environment is likely the biggest risk of all.

For institutions of higher education: Some of the ways to respond to the new, exponential pace of change [Christian]

On 10/18/2017, in 21st century, adult learning, Amazon, analytics, Artificial Intelligence/Agents/LLMs/and Related, Augmented Reality (AR), Blockchain, bots, business, business side of he, career development, change, colleges, community colleges, consortiums, dangers of the status quo, Daniel S. Christian, data related items, digital learning, distance education, education reform, elearning, emerging technologies, expectations, experimentation, future, future of higher education, game-changing environment, global / globalization, higher education, human-computer interaction (HCI), ideas, innovation, interaction design, interface design, internet, leadership, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, machine-to-machine communications, Michigan, Mixed Reality (MR), online learning, organizational change, pace of change, parents/guardians, personalized/customized learning, platforms, real-world assignments, reinvent, society, staying relevant, strategy, streams of content, student-related, surviving, technology (general), traditional / tradition, trends, United States, universities, user experience (UX), user interface design, Virtual Reality (VR) / worlds / learning, vision/possibilities, by Daniel Christian

From DSC:
In Part I, I looked at the new, exponential pace of change that colleges, community colleges and universities now need to deal with – observing the enormous changes that are starting to occur throughout numerous societies around the globe. If we were to plot out the rate of change, we would see that we are no longer on a slow, steady, incremental type of linear pathway; but, instead, we would observe that we are now on an exponential trajectory (as the below graphic from sparks & honey very nicely illustrates).

How should colleges and universities deal with this new, exponential pace of change?

1) I suggest that you ensure that someone in your institution is lifting their gaze and peering out into the horizons, to see what’s coming down the pike. That person – or more ideally, persons – should also be looking around them, noticing what’s going on within the current landscapes of higher education. Regardless of how your institution tackles this task, given that we are currently moving at an incredibly fast pace, this trend analysis is very important. The results from this analysis should immediately be integrated into your strategic plan. Don’t wait 3-5 years to integrate these new findings into your plan. The new, exponential pace of change is going to reward those organizations who are nimble and responsive.

2) I recommend that you look at what programs you are offering and consider if you should be developing additional programs such as those that deal with:

Artificial Intelligence (Natural Language Processing, deep learning, machine learning, bots)
New forms of Human Computer Interaction such as Augmented Reality, Virtual Reality, and Mixed Reality
User Experience Design, User Interface Design, and/or Interaction Design
Big data, data science, working with data
The Internet of Things, machine-to-machine communications, sensors, beacons, etc.
Blockchain-based technologies/systems
The digital transformation of business
Freelancing / owning your own business / entrepreneurship (see this article for the massive changes happening now!)
…and more

3) If you are not already doing so, I recommend that you immediately move to offer a robust lineup of online-based programs. Why do I say this? Because:

Without them, your institution may pay a heavy price due to its diminishing credibility. Your enrollments could decline if learners (and their families) don’t think they will get solid jobs coming out of your institution. If the public perceives you as a dinosaur/out of touch with what the workplace requires, your enrollment/admissions groups may find meeting their quotas will get a lot harder as the years go on. You need to be sending some cars down the online/digital/virtual learning tracks. (Don’t get me wrong. We still need the liberal arts. However, even those institutions who offer liberal arts lineups will still need to have a healthy offering of online-based programs.)
Online-based learning methods can expand the reach of your faculty members while offering chances for individuals throughout the globe to learn from you, and you from them
Online-based learning programs can increase your enrollments, create new revenue streams, and develop/reach new markets
Online-based learning programs have been proven to offer the same learning gains – and sometimes better learning results than – what’s being achieved in face-to-face based classrooms
The majority of pedagogically-related innovations are occurring within the online/digital/virtual realm, and you will want to have built the prior experience, expertise, and foundations in order to leverage and benefit from them
Faculty take their learning/experiences from offering online-based courses back into their face-to-face courses
Due to the increasing price of obtaining a degree, students often need to work to help get them (at least part of the way) through school; thus, flexibility is becoming increasingly important and necessary for students
An increasing number of individuals within the K-12 world as well as the corporate world are learning via online-based means. This is true within higher education as well, as, according to a recent report from Digital Learning Compass states that “the number of higher education students taking at least one distance education course in 2015 now tops six million, about 30% of all enrollments.”
Families are looking very closely at their return on investments being made within the world of higher education. They want to see that their learners are being prepared for the ever-changing future that they will encounter. If people in the workforce often learn online, then current students should be getting practice in that area of their learning ecosystems as well.
As the (mostly) online-based Amazon.com is thriving and retail institutions such as Sears continue to close, people are in the process of forming more generalized expectations that could easily cross over into the realm of higher education. By the way, here’s how our local Sears building is looking these days…or what’s left of it.

4) I recommend that you move towards offering more opportunities for lifelong learning, as learners need to constantly add to their skillsets and knowledge base in order to remain marketable in today’s workforce. This is where adults greatly appreciate – and need – the greater flexibility offered by online-based means of learning. I’m not just talking about graduate programs or continuing studies types of programs here. Rather, I’m hoping that we can move towards providing streams of up-to-date content that learners can subscribe to at any time (and can drop their subscription to at any time). As a relevant side note here, keep your eyes on blockchain-based technologies here.

5) Consider the role of consortia and pooling resources. How might that fit into your strategic plan?

6) Consider why bootcamps continue to come onto the landscape. What are traditional institutions of higher education missing here?

7) And lastly, if one doesn’t already exist, form a small, nimble, innovative group within your organization — what I call a TrimTab Group — to help identify what will and won’t work for your institution.

From DSC: Some reflections from the “2017 Workplace Learning Report ” from LinkedIn Learning

On 10/02/2017, in 21st century, bots, business, career development, change, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital learning, education technology, elearning, future, game-changing environment, higher education, human-computer interaction (HCI), ideas, leadership, learning, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, Microsoft, online learning, online media, personalized/customized learning, platforms, reinvent, RSS, social learning / networks, society, staying relevant, strategy, streams of content, student-related, surviving, tools, training / L&D, trends, ubiquitous learning, universities, vendors, vision/possibilities, workplace, by Daniel Christian

From DSC:
Getting employees to make time for L&D needs to be based upon “what’s in it for them” — i.e., the main role of the L&D Team/Department should be to create the platforms and means by which employees can learn whatever they need to learn in order to do their jobs well (as well as to learn the skills necessary to move into those new areas that they’ve been wanting to move into). They’re going to find ways to do this anyway, why not give them the tools/knowledge of the tools and the platforms in order to better facilitate that learning to happen at a quicker pace?

An L&D Team could provide content curation services themselves and/or they could connect the employees with knowledgeable people. For example, give employees the key people to connect with who are doing their jobs really well.

For example, the L&D Team could maintain and provide a list of the top 10*:

Internal Sales employees to connect with and learn from, as well as the top 10 external Sales people to connect with and learn from (these people may or may not be in the same industry).
Internal Customer Service employees to connect with and learn from, as well as the top 10 external Customer Service people to connect with and learn from (these people may or may not be in the same industry).
Internal Marketing employees to connect with and learn from, as well as the top 10 external Marketing people to connect with and learn from (these people may or may not be in the same industry).
Etc.

* Or top 5, or top 50, or top whatever # that the L&D Team
thinks would be most beneficial to the organization

I think each employee in the workforce needs to know about the power of RSS feeds and feed aggregators such as Feedly. In fact, I advocate that same approach for most every student in middle school, high school, and college as well. We need to be able to connect with others and tap into streams of content being produced — as well as contribute to those streams of content as well. Blogs, Twitter, LinkedIn, CMSs/LMSs, etc. can provide beneficial streams of content.

“And learners are evolving at a quicker pace than the learning programs that support them.”

Also, based upon the above image, I find it interesting that the corporate L&D teams are struggling with what higher education has been struggling with as well — i.e., predicting which skills will be needed and responding as quickly as possible in order to develop the necessary learning modules/RSS feeds/content/etc. to remain up-to-date. Actually, I suspect that it’s not that the learners are evolving at a quicker pace than the learning programs that support them, rather its the required skills and needs of the positions that are evolving at a quicker pace than the learning programs that support them.

Our institutions and our L&D Departments are simply not used to this pace of change. No one is.

We need better mechanisms of dealing with this new pace of change.

One last random thought here…perhaps a portion of the L&D department will morph into creating bots for internal employees, helping answer questions at the point of need.

What if we were to tie in Google’s new Job Discovery service in w/ a next gen learning platform? [Christian]

On 09/27/2017, in 21st century, 24x7x365 access, A/V -- audio/visual, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Blockchain, business side of he, career development, computer science, corporate / business world, cost of getting a degree, Daniel S. Christian, data related items, digital learning, distance education, education technology, elearning, emerging technologies, Facebook / Meta Platforms, future of higher education, game-changing environment, global / globalization, Google, higher education, human-computer interaction (HCI), ideas, innovation, learner profiles, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, lifelong learning, more voice more choice more control, New "Amazon.com" of Higher Education, online learning, online media, online tutoring, personalized/customized learning, platforms, professional development, real-world assignments, reinvent, smart/connected TV, society, staying relevant, streams of content, student-related, surviving, technologies for your home, tools, vendors, vision/possibilities, web-based collaboration, workplace, by Daniel Christian

Google’s jobs AI service hits private beta, now works in 100 languages — from venturebeat.com by Blair Hanley Frank

Excerpt:

Google today announced the beta release of its Cloud Job Discovery service, which uses artificial intelligence to help customers connect job vacancies with the people who can fill them.

Formerly known as the Cloud Jobs API, the system is designed to take information about open positions and help job seekers take better advantage of it. For example, Cloud Job Discovery can take a plain language query and help translate that to the specific jargon employers use to describe their positions, something that can be hard for potential employees to navigate.

As part of this beta release, Google announced that Cloud Job Discovery is now designed to work with applicant-tracking systems and staffing agencies, in addition to job boards and career site providers like CareerBuilder.

It also now works in 100 languages. While the service is still primarily aimed at customers in the U.S., some of Google’s existing clients need support for multiple languages. In the future, the company plans to expand the Cloud Job Discovery service internationally, so investing in language support now makes sense going forward.

From DSC:
Now tie this type of job discovery feature into a next generation learning platform, helping people identify which skills they need to get jobs in their local area(s). Provide a list of courses/modules/RSS feeds to get them started. Allow folks to subscribe to constant streams of content and unsubscribe to them at any time as well.

We MUST move to lifelong, constant learning via means that are highly accessible, available 24×7, and extremely cost effective. Blockchain-based technologies will feed web-based learner profiles, which each of us will determine who can write to our learning profile and who can review it as well.

Addendum on 9/29/17:

Facebook partners with ZipRecruiter and more aggregators as it ramps up in jobs — from techcrunch.com by Ingrid Lunden
Excerpt:
Facebook has made no secret of its wish to do more in the online recruitment market — encroaching on territory today dominated by LinkedIn, the leader in tapping social networking graphs to boost job-hunting. Today, Facebook is taking the next step in that process.
Facebook will now integrate with ZipRecruiter — an aggregator that allows those looking to fill jobs to post ads to many traditional job boards, as well as sites like LinkedIn, Google and Twitter — to boost the number of job ads available on its platform targeting its 2 billion monthly active users.
The move follows Facebook launching its first job ads earlier this year, and later appearing to be interested in augmenting that with more career-focused features, such as a platform to connect people looking for mentors with those looking to offer mentorship.

These Are the Skills of the Future, According to 39 Industry Experts — from linkedin.com by Paul Petrone

Excerpts:

There’s a misconception out there that the future of work will be robots and artificial intelligence automating all the jobs, leaving nothing for majority of the world’s citizens to do.

History says that’s not the case. Over the past 120 years, there have been incredible technological advancements – cars, personal computers, the internet, smartphones, etc. – that have automated or eliminated aspects of nearly every job. But jobs haven’t gone away; instead, they’ve generally become more complex or changed scope, requiring new skills to complete them.

Hence, over the next five years, with AI and other technologies changing the market, jobs won’t go away. But the skills needed to do most jobs will change (and, in many cases, change drastically).

This sounds scary, but it really isn’t. Preparing for the future merely requires a commitment to learning – one of the most empowering activities a person can engage in. And, with all this change comes great opportunity. So, if you commit to learning and stay ahead of your industry, you’ll put yourself in position to reach your goals – regardless of where you stand now.

…

And while those answers were all specific to their individual fields, there were three skills we saw again and again that apply to all professionals moving forward. They are:

* A growth mindset
* Strategy
* Employee empowerment

…

Reflections on “Six reasons why disruption is coming to learning departments” [feathercap.net]

On 09/25/2017, in 21st century, Artificial Intelligence/Agents/LLMs/and Related, bots, business, career development, CMS/LMS, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, digital learning, disruption, emerging technologies, game-changing environment, human-computer interaction (HCI), innovation, intelligent systems, learning, learning agents, learning ecosystem, Learning from the Living [Class] Room, Natural Language Processing (NLP), platforms, reinvent, smart/connected TV, social learning / networks, staying relevant, surviving, tools, training / L&D, vendors, vision/possibilities, voice recognition / voice enabled interfaces, by Daniel Christian

Six reasons why disruption is coming to learning departments — from feathercap.net, with thanks to Mr. Tim Seager for this resource

Excerpts:

Training materials and interactions will not just be pre-built courses but any structured or unstructured content available to the organization.
Curation of all learning, employee or any useful organizational content will become a whole lot easier.
The learning department won’t have to build it all themselves.
Learning bots and voice enabled learning.
Current workplace learning systems and LMSs will go through a big transition or they will lose relevancy.
Learning departments will go beyond onboarding, compliance training and leadership training and move to training everyone in the company on all job skills.

A successful example of this is Amazon.com. As a shopper on their site we have access to millions of book and product SKUs. Amazon uses a combination of all three techniques to position the right book or product based on our behavior, peer experiences as well as having a semantic understanding of the product page we’re viewing. There’s no reason we can’t have the same experience on workplace learning systems where all viable learning content/ company content could be organized and disseminated to each learner for the right time and circumstance.

From DSC:
Several items of what Feathercap is saying in their solid posting remind me of a vision of a next generation learning platform:

Contributing to — and tapping into — streams of content
Lifelong learning and reinventing oneself
Artificial intelligence, including Natural Language Processing (NLP) and the use of voice to drive systems/functionality
Learning agents/bots
24×7 access
Structured and unstructured learning
Socially-based means of learning
…and more

Ginni Rometty on the End of Programming — from bloomberg.com by Megan Murphy
The IBM chief dares to imagine what Watson will be when it grows up, and reaffirms her pledge to hire 25,000 people over the next four years.

Excerpt (emphasis DSC):

Do you feel we’re going to get to a point where AI will displace more jobs than it creates and we’re not doing enough to push forward with the jobs of the future?

I do believe that when it comes to complete job replacement, it will be a very small percentage. When it comes to changing a job and what you do, it will be 100 percent. “Whoa, different skills. Everybody is going to have to have a different skill because it’s going to be a threat in all our jobs.” Let me just park that thought. I want to come back to something I think that’s far more important and is related. The issue of skills is front and center in this country and many countries in the world right now without AI. We already have a world that’s bifurcating between haves and have-nots, and a lot of that is based on education and skills. This country has 5 million to 6 million jobs open. That’s about skill. This is not being caused by AI. We’ve got to revamp education for this era of man and machine. And that means you cannot insist that every person needs to be a university or a Ph.D. graduate to be productive in society. You cannot. It’s not true by the way. We’ve proven that.

You started a six-year high school program. This is a program where they take people through four years of high school, two years of a college equivalent, and then hopefully give them preference in getting into the workforce, again to work with IBM.

In the U.S., in 2015, half of our young people didn’t have an associate’s degree or a college degree. That’s the problem today: the number of people that need to be retrained. I’m far more optimistic that public-private partnerships can solve this dilemma. There will be a hundred pathways to technology becoming viral, driven by governors and states. I always remember when President Obama came to the first one, he goes, “Where are all the computers?” We’re like, “That’s not what we teach these kids.” We’re teaching them a skill about math and problem-solving that’s going to transcend any technology they deal with. The first part is a very simple formula: a curriculum of math, science. The second, give the kids a mentor and then you give them a chance at a job. We will be up to 50,000 kids, and 300 other companies have volunteered. I have a whole bunch of these kids over in Silicon Alley where we have our Watson headquarters.

I do believe that when it comes to complete job replacement, it will be a very small percentage. When it comes to changing a job and what you do, it will be 100 percent.

The new Autonomous SmartDesk 3 has a built-in touchscreen and AI software — from imore.com by Tory Foulk

Excerpt:

Can your desk encourage you to stand, remind you to drink water and order you a pizza? No? Well SmartDesk 3 can.

Autonomous announced the launch of the newest iteration of its SmartDesk in a press release today, and is claiming it’s “the world’s most powerful AI-powered standing desk.”
…
The embedded tablet has a 7″ display and is powered by Autonomous’ own OS platform, and has both Bluetooth and WiFi capabilities so it can interact with the apps on your phone. It features many of its own shortcuts, too – you can make coffee, order food, check the weather, play Spotify playlists, and even request a ride from Uber. Because the tablet syncs with Google Calendar, it will remind you of any meetings you might have throughout the day. And in addition to all of that, SmartDesk 3 monitors how long you sit or stand and reminds you to either stretch your legs or take a break to relax when it feels you need it. After using the AI for a week or so, it will learn your habits – say, when you usually start getting hungry – and begin to anticipate your needs.

Autonomous' SmartDesk 3 in white

Unity Technologies unveils AI toolkit for training machine learning ‘agents’ — from therobotreport.com by Alex Beall

Excerpt:

Unity Technologies released the open beta version of its Unity Machine Learning Agents, an artificial intelligence toolkit developers and researchers can use to virtually train agents —whether video game characters, autonomous vehicles or robots.

“Machine learning is a disruptive technology that is important to all types of developers and researchers to make their games or systems smarter, but complexities and technical barriers make it out of reach for most,” vice president of AI and machine learning Danny Lange said in a press release. “This is an exciting new chapter in AI’s history as we are making an end-to-end machine learning environment widely accessible, and providing the critical tools needed to make more intelligent, beautiful games and applications. Complete with Unity’s physics engine and a 3D photorealistic rendering environment, our AI toolkit also offers a game-changing AI research platform to a rapidly growing community of AI enthusiasts exploring the frontiers of Deep Learning.”

How Chatbot Tech Takes Customer Service to the Next Level — from nojitter.com by Yaniv Reznik
A chatbot’s combination of personalized service and quick, efficient answers perfectly fits the needs of today’s digital consumers.

Excerpts:

Rather, today’s connected consumers want a seamless online experience that immediately allows them to self-serve when they have a quick question or choose a hybrid approach when they need that personal touch from a live representative.

Chatbots empower consumers to take charge of their own brand experience and efficiently get the answers they need. Consumers demand accuracy and convenience, and chatbots provide the perfect balance of speed, personalization, and human touch necessary for improved customer experiences.
…
The key to implementing chatbots that go beyond scripted responses is Natural Language Processing (NLP). Chatbots equipped with this advanced technology can understand situational context and can therefore get to the root of customer questions without putting customers on hold or redirecting them.

Addendum on 9/25/17:

One year later, Microsoft AI and Research grows to 8k people in massive bet on artificial intelligence — from geekwire.com by Todd Bishop

Excerpt:

One way to measure Microsoft’s AI bet: In its first year of operation, the AI and Research group has grown by 60 percent — from 5,000 people originally to nearly 8,000 people today — through hiring and acquisitions, and by bringing aboard additional teams from other parts of the company.

The creation of Microsoft AI and Research also underscores the intense competition in artificial intelligence. Microsoft is gearing up to compete against the likes of Google, Amazon, Salesforce, Apple, and countless AI startups and research groups, all of them looking to lead the tech industry in this new era of artificial intelligence.

Global Human Capital Report 2017 [World Economic Forum]

On 09/18/2017, in 21st century, adult learning, Artificial Intelligence/Agents/LLMs/and Related, Asia, Australia, Canada, career development, collaboration, communications, corporate / business world, corporate universities / corporate training, creativity, design, economics, education, education reform, Europe, future, game-changing environment, generational differences, global / globalization, heutagogy, higher education, ideas, India, innovation, K-12 related, leadership, learning, learning ecosystem, lifelong learning, pace of change, reinvent, robotics, society, sociology, staying relevant, strategy, student-related, surviving, technology (general), training / L&D, trends, UK, United States, workplace, youth, by Daniel Christian

Global Human Capital Report 2017 — from the World Economic Forum

Excerpt from the Conclusion section (emphasis DSC):

Technological change and its impact on labour markets calls for a renewed focus on how the world’s human capital is invested in and leveraged for social well-being and economic prosperity for all. Many of today’s education systems are already disconnected from the skills needed to function in today’s labour markets and the exponential rate of technological and economic change is further increasing the gap between education and labour markets. Furthermore, the premise of current education systems is on developing cognitive skills, yet behavioural and non-cognitive skills that nurture an individual’s capacity to collaborate, innovate, self-direct and problem-solve are increasingly important. Current education systems are also time-compressed in a way that may not be suited to current or future labour markets. They force narrow career and expertise decisions in early youth. The divide between formal education and the labour market needs to be overcome, as learning, R&D, knowledge-sharing, retraining and innovation take place simultaneously throughout the work life cycle, regardless of the job, level or industry.

Insert from DSC…again I ask:

“Is is time to back up a major step and practice design thinking on the entire continuum of lifelong learning?”

Education delivery and financing mechanisms have gone through little change over the last decades. In many countries, many youth and children may find their paths constrained depending on the type of education they are able to afford, while others may not have access to even basic literacy and learning. On the other hand, many developed world education systems have made enormous increases in spending—with little explicit return. Early childhood education and teacher quality remain neglected areas in many developed and developing countries, despite their proven impact on learning outcomes. Both areas also suffer from lack of objective, global data.

Generational shifts also necessitate an urgent focus by governments on human capital investments, one that transcends political cycles. Ageing economies will face a historical first, as more and more of their populations cross into the 65 and over age group and their workforces shrink further, necessitating a better integration of youth, female workers, migrants and older workers. Many emerging economies face change of a different kind as a very large cohort of the next generation—one that is more connected and globalized than ever before—enters the workforce with very different aspirations, expectations and worldviews than their predecessors.

The expansion of the digital economy is accelerating the presence of a new kind of productive entity, somewhere between human capital and physical capital—robots and intelligent algorithms. As a result, some experts expect a potential reduction in the use of human labour as part of economic value creation while others expect a restructuring of the work done by people across economies but stable or growing overall levels of employment.¹⁹ Yet others have cautioned of the risks to economic productivity of technological reticence at the cost of realizing the raw potential of new technological advancements unfettered.²⁰ While in the immediate term the link between work and livelihoods remains a basic feature of our societies, the uncertainty around the shifts underway poses fundamental questions about the long-term future structure of economies, societies and work. However, for broad-based transition and successful adaptation towards any one of these or other long-term futures, strategic and deep investments in human capital will be even more—not less—important than before.

Each of us needs to be drawing from — and contributing to — streams of content [Christian]

On 08/24/2017, in 21st century, 24x7x365 access, active learning, adjunct faculty, adult learning, blogs / blogging / vlogging, career development, communications, communities of practice, content development, aggregation, repositories, corporate / business world, corporate universities / corporate training, Daniel S. Christian, digital learning, education technology, faculty, generational differences, higher education, ideas, K-12 related, leadership, learning, learning ecosystem, lifelong learning, microlearning, more voice more choice more control, motivation, online media, participation, platforms, productivity / tips and tricks, professional development, reinvent, society, staying relevant, student-related, surviving, teachers, tools, training / L&D, workplace, youth, by Daniel Christian

From DSC:
Readers of this Learning Ecosystems blog will recognize the following graphic:

I have long believed that each of us needs to draw from the relevant streams of content that are constantly flowing by us — and also that we should be contributing content to those streams as well. Such content can come from blogs, websites, Twitter, LinkedIn, podcasts, YouTube channels, Google Alerts, periodicals, and via other means.

I’m a big fan of blogging and using RSS feeds along with feed aggregators such as Feedly. I also find that Twitter, LinkedIn, and Google Alerts to be excellent means of tapping into — and contributing to — these streams of content. (See Jane Hart’s compilations to tap into other tools/means of learning as well.)

This perspective is echoed in the following article at the Harvard Business Review:

Help Employees Create Knowledge — Not Just Share It — from hbr.org by John Hagel III and John Seely Brown
Excerpt:
Without diminishing the value of knowledge sharing, we would suggest that the most valuable form of learning today is actually creating new knowledge. Organizations are increasingly being confronted with new and unexpected situations that go beyond the textbooks and operating manuals and require leaders to improvise on the spot, coming up with new approaches that haven’t been tried before. In the process, they develop new knowledge about what works and what doesn’t work in specific situations. We believe the old, “scalable efficiency” approach to knowledge needs to be replaced with a new, more nimble kind of “scalable learning.” To foster the latter, managers should understand five essential distinctions…

We need to be constantly challenging our assumptions and beliefs about what is required to achieve impact because, as the world changes, what used to work in the past may no longer work.

— Hagel and Brown

So whether you are working or studying within the world of higher education, or whether you are in the corporate world, or working in a governmental office, or whether you are a student in K-12, you need to be drawing from — and contributing your voice/knowledge to — streams of content.

In fact, in my mind, that’s what Training/L&D Departments should shift their focus to, as employees are already self-motivated to build their own learning ecosystems. And in the world of higher education, that’s why I work to help students in my courses build their own online-based footprints, while encouraging them to draw from — contribute to — these streams of content. As more people are becoming freelancers and consultants, it makes even more sense to do this.

But when we recognize that the environment around us is rapidly changing, skills have a shorter and shorter half-life. While skills are still necessary for success, the focus should shift to cultivating the underlying capabilities that can accelerate learning so that new skills can be more rapidly acquired. These capabilities include curiosity, critical thinking, willingness to take risk, imagination, creativity, and social and emotional intelligence. If we can develop those learning capabilities, we should be able to rapidly evolve our skill sets in ways that keep us ahead of the game.

— Hagel and Brown

Artificial intelligence will transform universities. Here’s how. — from weforum.org by Mark Dodgson & David Gann

Excerpt:

The most innovative AI breakthroughs, and the companies that promote them – such as DeepMind, Magic Pony, Aysadi, Wolfram Alpha and Improbable – have their origins in universities. Now AI will transform universities.

We believe AI is a new scientific infrastructure for research and learning that universities will need to embrace and lead, otherwise they will become increasingly irrelevant and eventually redundant.

Through their own brilliant discoveries, universities have sown the seeds of their own disruption. How they respond to this AI revolution will profoundly reshape science, innovation, education – and society itself.
…
As AI gets more powerful, it will not only combine knowledge and data as instructed, but will search for combinations autonomously. It can also assist collaboration between universities and external parties, such as between medical research and clinical practice in the health sector.

The implications of AI for university research extend beyond science and technology.
…
When it comes to AI in teaching and learning, many of the more routine academic tasks (and least rewarding for lecturers), such as grading assignments, can be automated. Chatbots, intelligent agents using natural language, are being developed by universities such as the Technical University of Berlin; these will answer questions from students to help plan their course of studies.

Virtual assistants can tutor and guide more personalized learning. As part of its Open Learning Initiative (OLI), Carnegie Mellon University has been working on AI-based cognitive tutors for a number of years. It found that its OLI statistics course, run with minimal instructor contact, resulted in comparable learning outcomes for students with fewer hours of study. In one course at the Georgia Institute of Technology, students could not tell the difference between feedback from a human being and a bot.

Also see:

Digital audio assistants in teaching and learning — from blog.blackboard.com by Szymon Machajewski

Excerpts:

I built an Amazon Alexa skill called Introduction to Computing Flashcards. In using the skill, or Amazon Alexa app, students are able to listen to Alexa and then answer questions. Alexa helps students prepare for an exam by speaking definitions and then waiting for their identification. In addition to quizzing the student, Alexa is also keeping track of the correct answers. If a student answers five questions correctly, Alexa shares a game code, which is worth class experience points in the course gamification My Game app.

…

Certainly, exam preparation apps are one way to use digital assistants in education. As development and publishing of Amazon Alexa skills becomes easier, faculty will be able to produce such skills just as easily as they now create PowerPoints. Given the basic code available through Amazon tutorials, it takes 20 minutes to create a new exam preparation app. Basic voice experience Amazon Alexa skills can take as much as five minutes to complete.

Universities can publish their campus news through the Alexa Flash Briefing. This type of a skill can publish news, success stories, and other events associated with the campus.

…

If you are a faculty member, how can you develop your first Amazon Alexa skill? You can use any of the tutorials already available. You can also participate in an Amazon Alexa classroom training provided by Alexa Dev Days. It is possible that schools or maker spaces near you offer in-person developer sessions. You can use meetup.com to track these opportunities.

Radically open: Tom Friedman on jobs, learning, and the future of work — from dupress.delotte.com by Tom Friedman, Cathy Engelbert, and John Hagel

Excerpt (emphasis DSC):

Tom Friedman: My thoughts on the future of work are very influenced by my friend, a business strategist, Heather McGowan. She really describes that what’s going on is that work is being disconnected from jobs, and jobs and work are being disconnected from companies, which are increasingly becoming platforms. That’s Heather’s argument, and that is what I definitely see.

[A good] example is what’s happened to the cab business. In Bethesda, we have a [local] cab company that owns cars and has employees who have a job; they drive those cars. They’re competing now with Uber, which owns no cars, has no employees, and just provides a platform of work that brings together ride-needers—myself—and ride-providers. And I do think that the Uber platform model, and the way it is turning a job into work and monetizing work, is the future of work.

And that will have a huge impact on the future of learning. Because if work is being extracted from jobs, and if jobs and work are being extracted from companies—and because, as you and I have both written, we’re now in a world of flows — then learning has to become lifelong. We have to provide both the learning tools and the learning resources for lifelong learning when your job becomes work and your company becomes a platform.

So I’m not sure what the work of the future is, but I know that the future of companies is to be hiring people and constantly training people to be prepared for a job that has not been invented yet. If you, as a company, are not providing both the resources and the opportunity for lifelong learning, [you’re sunk], because you simply cannot be a lifelong employee anymore unless you are a lifelong learner. If you’re training people for a job that’s already been invented, or if you’re going to school in preparation for a job that’s already been invented, I would suggest that you’re going to have problems somewhere down the road.

…
CE: In a recent report from the National Bureau of Economic Research, some leading labor economists did an analysis of net new employment in the United States between 2005 and 2015, and found that about 94 percent of that net new employment was from alternative work arrangements—everything from gig to freelance and off-balance-sheet kinds of work.
…
I think that’s why we need to teach filtering, literally, to our students. There should be Filtering 101, Filtering 102, Filtering 103. How do I filter information so I get enough of it to advance, but not so much that I’m overwhelmed? How do I filter news?

…it seems to me that rule number one is you want to be radically open. And that’s a really hard sell right now, because it feels so counterintuitive, and everyone’s putting up walls right when you want to be, actually, radically open. Why do you want to be radically open? Because you’ll get more flows; you’ll get the signals first, and you will attract more flow-minded people, which I would call high-IQ risk-takers. That’s from a country point of view, but I have to believe that’s also right from a company point of view: that you want to be plugged into as many discussions, as many places, and as many flow generators as possible, because you’ll simply get the signals first in order to understand where the work of the future is coming from.

[GE] offered $20,000 in prize money — 7,000 to the winner, and the rest split up among the other finalists. Well, within six weeks, they got over 600 responses. The 10 finalists were all tested by GE engineers, and they picked the winner. None of the 10 finalists was an American, and none was an aeronautical engineer, and the winner was a 21-year-old from Indonesia who was not an aeronautical engineer, and he took more than 80 percent of the weight out of this fastener.
…
No, let’s actually create jump balls and access all the talent wherever it is.

And what did the best artisans do? They brought so much personal value-add, so much unique extra, to what they did that they carved their initials into their work at the end of the day. So always do your job [in a way that] you bring so much empathy to it, so much unique, personal value-add, that it cannot be automated, digitized, or outsourced, and that you want to carve your initials into it at the end of the day.

From DSC:
If what Tom, Cathy, and John discuss here is true, think of what that means for our students. Our students need to be digitally literate, online, adaptable, lifelong learners, and they need to be highly comfortable with change. They need to be tapped into the “flows” that the authors describe (what they refer to as flows, I call “streams of content” — if I’m understanding their perspective correctly). They need to think entrepreneurially, as Friedman asserts.

Also, they discuss three new social contracts that need to evolve:

There are three new social contracts that have to evolve here. Government has to incentivize companies to create these lifelong learning opportunities. Companies have to create the platforms for employees to afford to be able to take these courses. And the employee has to have a new social contract with themselves: “I have to do this on my own time; I have to be more self-motivated.” More is on you.

…and thus enters my vision that I call Learning from the Living [Class] Room. A global, powerful, next generation learning platform — meant to help people reinvent themselves quickly, cost-effectively, conveniently, & consistently.

But there is no more important survival skill than learning to love learning.

…because you simply cannot be a lifelong employee anymore unless you are a lifelong learner.

Always think of yourself as if you need to be reengineered, retooled, relearned, retaught constantly. Never think of yourself as “finished”; otherwise you really will be finished.

The Rose-Colored Glasses Come Off: a Survey of Business Officers — from insidehighered.com by Doug Lederman & Rick Seltzer

Excerpt (emphasis DSC):

The reality of higher education’s financial challenges is sinking in among college and university business officers.

Now the question is what they’re doing about it — and whether they’re willing to do enough.

Chief business officers increasingly agree that higher education is in the midst of a financial crisis, according to the 2017 Inside Higher Ed Survey of College and University Business Officers. Some are also starting to lose faith in the idea that they can overcome revenue shortfalls using the often-cited strategy of increasing enrollment.

Many respondents were open or supportive of the idea of consolidating programs or academic operations with other institutions. Yet survey results reflected a greater skepticism about their likelihood of actually merging with other colleges or universities in the near future. Business officers were also generally leery of addressing their budget issues in ways that would require them to ask faculty members to change. So although business officers are increasingly recognizing the financial threats they face, experts wondered whether they are being realistic about the kind of strategies they will have to pursue to chart a course forward.

Also see:

Business Officers and Learning Innovators — from insidehighered.com by Joshua Kim
Why maybe we should talk less about learning, and more about money.

I’d like to make a modest proposal.

What if for 2018 all of us involved in postsecondary learning innovation – edtech and CTL and library folks – spent the entire calendar year learning about the business of higher education?

— Per Joshua Kim

Major Coding Bootcamps Going Out of Business — from campustechnology.com by Sri Ravipati

Excerpt:

In a surprising turn of events, two major coding bootcamps, within the span of about a week, have announced they are shutting down all operations.

Most recently, after a four-year run, South Carolina-based The Iron Yard (TIY) revealed last Friday it would close its 15 campuses, including locations like Atlanta, Austin, Houston and Charleston where other coding bootcamps are flourishing.
…
Similarly, Dev Bootcamp (DBC) on July 12 announced via Facebook that it would shutdown operations at all six locations — Austin, Chicago, San Diego, San Francisco, Seattle and New York — by the end of the summer.

From DSC:
I can almost hear the snickering from a variety of people within higher education about this situation. If gloating had an audible sound associated with it, I’d likely have to go find some earplugs. But I have a message for those who are snickering and gloating right now — saying something along the lines of, “Ha! So much for these alternatives to traditional higher education! They’re nothing, and they’ll come to nothing!”

That may be so. Such relatively new alternatives to traditional institutions of higher education may come to nothing. But you know what? At least those organizations are trying to be much more responsive than many institutions of traditional higher education are being! They’ve recognized that there are unmet needs — gaps, if you will — arising from our current systems. Gaps in either the content that we’re providing and/or the manner in which we’re providing it. Gaps that thousands of students have signed up for in a relatively short time. Those gaps should be cause for action within traditional institutions of higher education. They should be cause for realizing that we aren’t responding nearly fast enough to today’s new pace of change.

The pace of change has changed. It is lightning fast these days. Don’t believe me? Go check out some of the descriptions for the hot jobs out there these days. Seriously. Go do it. Go find out which skills you need to get your foot in the door to acquire those types of positions. It’ll blow your mind!

And there are ramifications to this.

If our accreditation systems need to change, than so be it. Let’s identify those necessary changes and make ’em happen!

Because:

WE have some serious responsibility for the educations that we are providing to this next generation!!!
WE need to prepare them for what they’ll need to be marketable in the future — so that they can put bread and butter on their tables throughout their careers.
WE need to act!
WE need to be responsive!

This is not a time for gloating. Rather, this is a time for some serious action.

Addendums on 8/2/17 and 8/3/17:

Jobs Report: 97 Percent of Flatiron School Graduates Land Jobs — from by Sri Ravipati

Excerpt:

While two major coding bootcamps shut down earlier this week, another released its latest jobs report and says it had the strongest student outcomes to date.

The Flatiron School based in New York, NY has released an independently verified jobs report every year since 2014 — “pioneering the concept of outcomes reporting and setting a standard of transparency in educational outcomes,” the latest report reads. It’s the company’s commitment to accessibility and transparency that have allowed its programs to stay open for five years now, says Adam Enbar, co-founder of the Flatiron School.

More bootcamps are quietly coming to a university near you — from edsurge.com by Sydney Johnson

Excerpt:

In the last two years, a surge of nonprofit, four-year institutions have hopped on the bootcamp bandwagon. These programs, often on skills such as software development or data analytics, have arrived in a number of ways—from universities partnering with local for-profit bootcamps, or colleges creating their own intensive training programs completely in-house.But while bootcamps are often associated with tech skills, it seems that traditional universities trying out the model are interested in more than just coding. An increasing number of traditional higher-ed institutions are now applying bootcamp trainings to other fields, such as healthcare, accounting and even civics and political science.

Learning Ecosystems

Reflections on “Radically open: Tom Friedman on jobs, learning, & the future of work” [Friedman, Engelbert, & Hagel]

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