The State of AI in 2020 -- from McKinsey and Company

Where AI is being used most in 2020

From DSC:
I saw this item out at:

  • AI is delivering a growing share of earnings, says McKinsey — from which-50.com by Andrew Birmingham
    Excerpt:
    Some companies are generating an increasing share of the profits in a way that is directly attributable to AI, and the best performers are likely to increase their investments setting up a world of algorithmic leaders and laggards, according to a new paper from McKinsey & Company. Called The State of AI in 2020, the report notes that we could start to see a widening divide between AI leaders and the majority of companies still struggling to capitalise on the technology.

Also see:

 

Digital transformation: 5 ways to balance creativity and productivity — from enterprisersproject.com by Andrew Parker
Creativity and productivity shouldn’t be opposing forces in your digital transformation efforts. Consider these tips to tap the power of both

Excerpt:

Creativity and productivity might sound like they’re poles apart: One is about thinking in new ways; the other is about making things happen.

But in successful digital transformation programs, the two go hand in hand – a perfect marriage of creative thinking that takes the latest technology innovations into account and productive action that brings those new ideas to life.

Today, creativity is more important than ever. As a result of the pandemic, organizations have been forced to think differently and to adapt quickly in order to stay relevant and survive. It’s a case of do or die.

In the wake of the pandemic, creativity is more important than ever.

From DSC:
Another important element here is developing/establishing a culture that is willing to innovate, adapt, experiment, and change. That is SO key in this type of transformation.

It’s clear to me that our people, and their willingness to be agile, innovate, test, and learn, were one of the “secrets” behind those successes. (source)

Also see:

By decentralizing the workforce, companies can attract talent anywhere in the world.

From DSC:
This means that our students must be able to collaborate and to create their deliverables — digitally/virtually/online.

 

After the Pandemic, a Revolution in Education and Work Awaits — from nytimes.com by Thomas Friedman
Providing more Americans with portable health care, portable pensions and opportunities for lifelong learning is what politics needs to be about post-Nov. 3.

No job, no K-12 school, no university, no factory, no office will be spared. 

Excerpt:

Your children can expect to change jobs and professions multiple times in their lifetimes, which means their career path will no longer follow a simple “learn-to-work’’ trajectory, as Heather E. McGowan, co-author of “The Adaptation Advantage,” likes to say, but rather a path of “work-learn-work-learn-work-learn.”

“Learning is the new pension,” Ms. McGowan said. “It’s how you create your future value every day.”

The most critical role for K-12 educators, therefore, will be to equip young people with the curiosity and passion to be lifelong learners who feel ownership over their education.

 

The State of AI in Higher Education — from campustechnology.com by Dian Schaffhauser
Both industry and higher ed experts see opportunities and risk, hype and reality with AI for teaching and learning.

Excerpts:

Kurt VanLehn, the chair for effective education in STEM in the School of Computing, Informatics and Decision Systems Engineering at Arizona State University, knows how challenging it can be people to come up with examples of effective AI in education. Why? “Because learning is complicated.”

Nuno Fernandes, president and CEO of Ilumno, an ed tech company in Latin America, isn’t ready to count adaptive learning out yet, if only because adaptivity has worked in other industries, such as social platforms like Netflix and Amazon, to identify what could work best for the user, based on previous activities and preferred formats of curriculum.

As Ilumno’s Fernandes asserted, AI won’t “substitute for faculty in any of our lifetimes. What it will do is give us tools to work better and to complement what is being done by humans.”

From DSC:
The article is a very balanced one. On one hand, it urges caution and points out that learning is messy and complex. On the other hand, it points out some beneficial applications of AI that already exist in language learning and in matching alumni with students for mentorship-related reasons.

From my perspective, I think AI-based systems will be used to help us scan job descriptions to see what the marketplace needs and is calling for. Such a system would be a major step forward in at least pointing out the existing hiring trends, needed skillsets, job openings, and more — and to do so in REAL-TIME!

Colleges, universities, and alternatives to traditional higher education could use this information to be far more responsive to the needs of the workplace. Then, such systems could match what the workplace needs with courses, microlearning-based feeds, apprenticeships, and other sources of learning that would help people learn those in-demand skills.

That in and of itself is HUGE. Again, HUGE. Given the need for people to reinvent themselves — and to do so quickly and affordably — that is incredibly beneficial.

Also, I do think there will be cloud-based learner profiles…data that each of us control and say who has access to it. Credentials will be stored there, for example. AI-based systems can scan such profiles and our desired career goals and suggest possible matches.

We can change our career goals. We don’t have to be locked into a particular track or tracks. We can reinvent ourselves. In fact, many of us will have to.

 

[Re: online-based learning] The Ford Model T from 1910 didn’t start out looking like a Maserati Gran Turismo from 2021! [Christian]

From DSC:
Per Wikipedia, this is a 1910 Model T that was photographed in Salt Lake City:

The Ford Model T didn't start out looking like a Maserati from 2021!

 

This is what online/virtual learning looks like further down the road. Our journey has just begun.

From DSC:
The Ford Model T didn’t start out looking like a Maserati Gran Turismo from 2021! Inventions take time to develop…to be improved…for new and further innovations and experiments to take place.

Thinking of this in terms of online-based learning, please don’t think we’ve reached the end of the road for online-based learning. 

The truth is, we’ve barely begun our journey.

 


Two last thoughts here


1 ) It took *teams* of people to get us to the point of producing a Maserati like this. It will take *teams* of people to produce the Maserati of online-based learning.

2) In terms of online-based learning, it’s hard to say how close to the Maserati that we have come because I/we don’t know how far things will go. But this I do know: We have come a looooonnnnnggggg ways from the late 1990s! If that’s what happened in the last 20 years — with many denying the value of online-based learning — what might the next 5, 10, or 20 years look like when further interest, needs, investments, etc. are added? Then add to all of that the momentum from emerging technologies like 5G, Augmented Reality, Mixed Reality, Virtual Reality, Artificial Intelligence, bots, algorithms, and more!


From DSC:
To drive the point home, here’s an addendum on late 9/29/20:

Mercedes-Benz Shares Video of Avatar Electric Car Prototype

 

Personalized Learning Is Special Education and the Time Is Now — from gettingsmart.com by Karla Phillips-Krivickas and Rebecca Midles

Excerpt (emphasis DSC):

Educators have long recognized that the education strategies that work for students with additional needs would benefit all kids. These personalized learning strategies are, in fact, best practices for all students. Yet we continue to design our schools for the ‘average’ student. And then we wonder why there is so much frustration when we try to fit the proverbial square pegs into round holes.

You may assume the line between general and special education is clear, but it is quite blurry. Special education was never intended to be a separate system. It was designed to facilitate access to general education. Unfortunately, disability labels can now act as fuzzy barriers separating those who qualify for individualized instruction and those who do not. And this is the problem: the one size fits all approach to education doesn’t account for students’ differences or preferences unless they have a disability.

From DSC:
Exactly the experience our family has had as well. The K-12 education train stops for no one and moves quickly.  To *^*^ with mastery. To *^*^ with the love of learning — or even the slightest liking of it.

K-12 education in America is a like a quickly moving train that stops for no one.

Let us not come out of this crisis with the same systems and ways of doing things. Time for greater innovation, experimentation, and invention to take place!

 

From DSC:
Yet another example of the changes occurring in the learning ecosystems out there.

COVID-19 Fuels Big Enrollment Increases in Virtual Schools — from edweek.org by Mark Lieberman

Excerpt:

Florida Virtual School’s enrollment is up 54 percent year over year for its individual online course offerings and 64 percent for full-time programs. Public schools’ online programs managed by the for-profit provider K12 Inc. have grown from 122,000 enrollments in fall 2019 to 170,000 a year later. Applications to Connections Academy, a virtual school provider owned by Pearson, are up 61 percent.

The Pennsylvania Cyber Charter School filled up months before it usually starts receiving the bulk of new applicants. An Oklahoma virtual charter school earlier this summer was enrolling 1,000 students a day. Enrollment in virtual schools is also up in ConnecticutOhio, and Wisconsin.

 

Moody’s: Coronavirus is accelerating shift to online education — from educationdive.com by Natalie Schwartz

Dive Brief:

  • The pandemic will hasten a transformation of higher education business models, according to a new Moody’s Investors Service report.
  • The crisis will accelerate many colleges’ plans to grow their online footprints, though not all schools have the resources to invest in digital infrastructure, the report notes. They will also likely expand non-degree and certificate programs.
  • Analysts predict that once the pandemic subsides, some colleges will struggle if they haven’t established a strong online presence.

“Some universities previously resistant to change will have to take more expansive steps to adapt to this transformation,” Pranav Sharma, assistant vice president at Moody’s, said in a statement. “Not all universities, however, have the resources or culture to move quickly and the coronavirus will expedite existential threats for some.”

Also see:

Active Learning while Physically Distant — from blogs.acu.edu

Excerpt:

  • Use a Google Form as an entrance or exit ticket. Upon entering class, a quick google form can engage students with a couple of quick questions. A google form as an exit ticket can provide good insight into student learning that day.
 

Are universities going the way of CDs and cable TV? [Smith]

Are universities going the way of CDs and cable TV? — from theatlantic.com by Michael Smith; with thanks to Homa Tavangar & Will Richardson for this resource
Like the entertainment industry, colleges will need to embrace digital services in order to survive.

Excerpts:

We all know how that worked out: From 1999 to 2009, the music industry lost 50 percent of its sales. From 2014 to 2019, roughly 16 million American households canceled their cable subscriptions.

Similar dynamics are at play in higher education today. Universities have long been remarkably stable institutions—so stable that in 2001, by one account, they comprised an astonishing 70 of the 85 institutions in the West that have endured in recognizable form since the 1520s.

That stability has again bred overconfidence, overpricing, and an overreliance on business models tailored to a physical world. Like those entertainment executives, many of us in higher education dismiss the threats that digital technologies pose to the way we work.

Information technology transforms industries by making scarce resources plentiful, forcing customers to rethink the value of established products.

Paul Krugman, Economist, teaching on Masterclass.com

 

Learning from the Living Class Room

From DSC:
I can’t help but hear Clayton Christenson’s voice in the following quote:

An analogous situation prevails in higher education, where access to classroom seats, faculty experts, and university diplomas have been scarce for half a millennium. When massively open online courses first appeared, making free classes available to anyone with internet access, universities reflexively dismissed the threat. At the time, MOOCs were amateuristic, low-quality, and far removed from our degree-granting programs. But over the past 10 years, the technology has improved greatly.

 

To survive the pandemic, American colleges need a revolution — from linkedin.com by Jeff Selingo

Excerpts:

Moreover, the American higher education system is built largely for full-time students pursuing degrees that might take two or four years to finish. Unemployed workers want a new job in the next few weeks or months, not two years from now when they complete a degree. The newly unemployed also are accustomed to the cadence of regular work and can’t easily pivot to class schedules at colleges constructed for the convenience of faculty members, not students.

Higher education needs to reinvent itself for continual learning if it is going to remain relevant and expand opportunity for tens of millions of adults who find themselves unemployed in a fast-changing economy.  

 

 

Learning experience designs of the future!!! [Christian]

From DSC:
The article below got me to thinking about designing learning experiences and what our learning experiences might be like in the future — especially after we start pouring much more of our innovative thinking, creativity, funding, entrepreneurship, and new R&D into technology-supported/enabled learning experiences.


LMS vs. LXP: How and why they are different — from blog.commlabindia.com by Payal Dixit
LXPs are a rising trend in the L&D market. But will they replace LMSs soon? What do they offer more than an LMS? Learn more about LMS vs. LXP in this blog.

Excerpt (emphasis DSC):

Building on the foundation of the LMS, the LXP curates and aggregates content, creates learning paths, and provides personalized learning resources.

Here are some of the key capabilities of LXPs. They:

  • Offer content in a Netflix-like interface, with suggestions and AI recommendations
  • Can host any form of content – blogs, videos, eLearning courses, and audio podcasts to name a few
  • Offer automated learning paths that lead to logical outcomes
  • Support true uncensored social learning opportunities

So, this is about the LXP and what it offers; let’s now delve into the characteristics that differentiate it from the good old LMS.


From DSC:
Entities throughout the learning spectrum are going through many changes right now (i.e., people and organizations throughout K-12, higher education, vocational schools, and corporate training/L&D). If the first round of the Coronavirus continues to impact us, and then a second round comes later this year/early next year, I can easily see massive investments and interest in learning-related innovations. It will be in too many peoples’ and organizations’ interests not to.

I highlighted the bulleted points above because they are some of the components/features of the Learning from the Living [Class] Room vision that I’ve been working on.

Below are some technologies, visuals, and ideas to supplement my reflections. They might stir the imagination of someone out there who, like me, desires to make a contribution — and who wants to make learning more accessible, personalized, fun, and engaging. Hopefully, future generations will be able to have more choice, more control over their learning — throughout their lifetimes — as they pursue their passions.

Learning from the living class room

In the future, we may be using MR to walk around data and to better visualize data


AR and VR -- the future of healthcare

 

 

Team-based content creation/delivery | We need this & other paradigm shifts to help people survive & thrive [Christian]

From DSC:
If the first wave of the Coronavirus continues — and is joined by a second wave later this year or early next year — I think a more permanent, game-changing situation is inevitable. As such, now’s the time to change the paradigms that we’ve been operating under.

It’s time to move to *a team-based approach.* To build up the set of skills an organization needs to pivot and adapt — regardless of what comes their way.

Let’s stop asking one faculty member to do it all! Consider this:

  • Would you fly in a plane that was engineered/designed/built by one person?
  • Would you drive a car that was engineered/designed/built by one person?
  • Would you go into brain surgery with only one other person in the operating room?
  • Are you, like me, amazed at the long list of people (and their specialties) who contributed to a major motion picture?!? The credits go on for several minutes — even when moving at a fast pace! Would you watch a major motion picture that was written, acted, produced, directed by — and had all of the music, special effects, and audio-related work done by — only one person? 

With the move to online learning, one person can’t do it all anymore — at least not at the level that the newer generations are coming to expect. They have grown accustomed to amazing, team-based/built content and products.

Plus, newer generations are going to know and experience much more telehealth-related services…then much more telelegal-related services. They will come to experience/expect high-quality learning-related products and services that way as well. Going forward, there are too many skillsets required by the creation and production of high-quality, online-based learning — not to mention the continued hard work of staying up-to-date on the main subject matter expertise at hand.

So if the kind of perspective continues as found in this piece — SURVEY: Students say they shouldn’t have to pay full price for online classes — then colleges and universities would do well to invest money in new Research & Development efforts, in team-based content creation, and in reimagining what online-learning could act/be like. Same for the vendors out there. And faculty members would be wise to invest the time and energy it takes to be able to teach online as well as in a face-to-face setting. Not only are they more marketable once they’ve done this, but they are then also more prepared to find their place within an uncertain future.

All of this will likely be an expensive process. Also, greater collaboration will be needed within a department (as we can’t be building a course per professor) as well as between organizations.  Perhaps the use of consortiums will increase…I’m not sure.

Perhaps a new platform will develop — similar to what’s contained in this vision. Such a platform will feature content that was designed and built by a team. Such a learning-related platform will offer streams of highly-relevant content — while providing continuous, affordable, up-to-date, convenient, and very well done means of staying marketable/employed. 

We will likely be seeing this vision come to reality in the future.

For another paradigm shift, accreditation bodies/practices are going to have to also change, adapt, pivot, and help innovative ideas come to fruition. But that’s another posting for another day.

 

“Many—perhaps millions—will need quick, job-focused upskilling and reskilling.”

— from The Indispensable Institution | Reimagining Community College
by Opportunity America

 

From DSC:
This is exactly the need that I’ve been getting at here. Many people don’t have the time — and now, the $$ — to take 4 years to get a college degree. Even 2 years is too long for many people these days. They need to be able to quickly reinvent themselves. As such, we need to tap into — and contribute to — streams of content. All. The. Time.

And do so, efficiently, safely, securely — and inexpensively!

Learning from the living class room

 

From DSC:
I saw the piece below from Graham Brown-Martin’s solid, thought-provoking posting entitled, “University as a Service (UaaS)” out at medium.com. My question is: What happens if Professor Scott Galloway is right?!”

Excerpt:

Prof Scott Galloway predicts lucrative future partnerships between the FAANG mega-corporations and major higher education brands emerging as a result of current disruptions. Galloway wonders what a partnership between MIT and Apple would look like?

 

The education conveyor belt of the last century that went school to university to work and a job for life just doesn’t work in an era of rapid transformation. Suppose we truly embrace the notion of continuous or lifelong learning and apply that to the university model. It wouldn’t just stop in your twenties would it?

University as a Service (UaaS), where higher education course and degree modules are unbundled and accessed via a monthly subscription, could be a landing spot for the future of higher education and lifelong learners. 

 


Below are some other items
regarding the future of higher education.


Also relevant/see:

https://info.destinysolutions.com/lp-updating-the-higher-education-playbook-to-stay-relevant-in-2020

Also relevant/see:

 

Also relevant/see:

 

Also relevant/see:

  • Fast Forward: Looking to the Future Workforce and Online Learning — from evolllution.com by Joann Kozyrev (VP Design and Development, Western Governors University) and Amrit Ahluwalia
    Excerpt:
    With employers and students looking to close the gap in workforce skills, it’s critical for them to know what skills are in need the most. Postsecondary institutions need to be the resource to provide learners with the education the workforce needs and to make both parties understand the value of the students’ education. With the remote and online shift, it’s a new territory for institutions handle. In this interview, Joann Kozyrev discusses the impact remote learning has on an online institution, concerns about the future of online learning and how to get people back into the workforce fast and efficiently. 

 

 

Learning channels of the future will offer us more choice. More control. [Christian]

 

From DSC:
And this phenomenon of learning from the living [class] room will likely pick up steam; some learning-related services are already heading that way.

 

Learning from home -- masterclass dot com

Learning from home -- masterclass dot com

 

Also see:

Preparing Students for a Lifelong Disruptive Future: The 60-Year Curriculum — from evolllution.com by Chris Dede | Professor of Learning Technologies in the Graduate School of Education, Harvard University and John Richards | Professor in the Graduate School of Education, Harvard University

Although written before the pandemic, a just-published book, The 60-Year Curriculum: New Models for Lifelong Learning in the Digital Economy (Dede and Richards, 2020), describes the looming challenge/opportunity of a coming, epic half-century whose intensity of disruption will rival the historic period civilization faced from 1910-1960: two world wars, a global pandemic, a long-lasting economic depression and unceasing conflicts between capitalism and communism.

In our tactical responses to moving teaching online because of the pandemic, we have the strategic opportunity to develop a new model that blends higher and continuing education and realizes the potential of next-generation methods of instruction and assessment (National Academy of Sciences, Engineering and Medicine, 2018) to focus on lifelong learning.

 
© 2025 | Daniel Christian