From DSC:
In Part I, I looked at the new, exponential pace of change that colleges, community colleges and universities now need to deal with – observing the enormous changes that are starting to occur throughout numerous societies around the globe. If we were to plot out the rate of change, we would see that we are no longer on a slow, steady, incremental type of linear pathway; but, instead, we would observe that we are now on an exponential trajectory (as the below graphic from sparks & honey very nicely illustrates).

 

 

How should colleges and universities deal with this new, exponential pace of change?

1) I suggest that you ensure that someone in your institution is lifting their gaze and peering out into the horizons, to see what’s coming down the pike. That person – or more ideally, persons – should also be looking around them, noticing what’s going on within the current landscapes of higher education. Regardless of how your institution tackles this task, given that we are currently moving at an incredibly fast pace, this trend analysis is very important. The results from this analysis should immediately be integrated into your strategic plan. Don’t wait 3-5 years to integrate these new findings into your plan. The new, exponential pace of change is going to reward those organizations who are nimble and responsive.

2) I recommend that you look at what programs you are offering and consider if you should be developing additional programs such as those that deal with:

  • Artificial Intelligence (Natural Language Processing, deep learning, machine learning, bots)
  • New forms of Human Computer Interaction such as Augmented Reality, Virtual Reality, and Mixed Reality
  • User Experience Design, User Interface Design, and/or Interaction Design
  • Big data, data science, working with data
  • The Internet of Things, machine-to-machine communications, sensors, beacons, etc.
  • Blockchain-based technologies/systems
  • The digital transformation of business
  • Freelancing / owning your own business / entrepreneurship (see this article for the massive changes happening now!)
  • …and more

3) If you are not already doing so, I recommend that you immediately move to offer a robust lineup of online-based programs. Why do I say this? Because:

  • Without them, your institution may pay a heavy price due to its diminishing credibility. Your enrollments could decline if learners (and their families) don’t think they will get solid jobs coming out of your institution. If the public perceives you as a dinosaur/out of touch with what the workplace requires, your enrollment/admissions groups may find meeting their quotas will get a lot harder as the years go on. You need to be sending some cars down the online/digital/virtual learning tracks. (Don’t get me wrong. We still need the liberal arts. However, even those institutions who offer liberal arts lineups will still need to have a healthy offering of online-based programs.)
  • Online-based learning methods can expand the reach of your faculty members while offering chances for individuals throughout the globe to learn from you, and you from them
  • Online-based learning programs can increase your enrollments, create new revenue streams, and develop/reach new markets
  • Online-based learning programs have been proven to offer the same learning gains – and sometimes better learning results than – what’s being achieved in face-to-face based classrooms
  • The majority of pedagogically-related innovations are occurring within the online/digital/virtual realm, and you will want to have built the prior experience, expertise, and foundations in order to leverage and benefit from them
  • Faculty take their learning/experiences from offering online-based courses back into their face-to-face courses
  • Due to the increasing price of obtaining a degree, students often need to work to help get them (at least part of the way) through school; thus, flexibility is becoming increasingly important and necessary for students
  • An increasing number of individuals within the K-12 world as well as the corporate world are learning via online-based means. This is true within higher education as well, as, according to a recent report from Digital Learning Compass states that “the number of higher education students taking at least one distance education course in 2015 now tops six million, about 30% of all enrollments.”
  • Families are looking very closely at their return on investments being made within the world of higher education. They want to see that their learners are being prepared for the ever-changing future that they will encounter. If people in the workforce often learn online, then current students should be getting practice in that area of their learning ecosystems as well.
  • As the (mostly) online-based Amazon.com is thriving and retail institutions such as Sears continue to close, people are in the process of forming more generalized expectations that could easily cross over into the realm of higher education. By the way, here’s how our local Sears building is looking these days…or what’s left of it.

 

 

 

4) I recommend that you move towards offering more opportunities for lifelong learning, as learners need to constantly add to their skillsets and knowledge base in order to remain marketable in today’s workforce. This is where adults greatly appreciate – and need – the greater flexibility offered by online-based means of learning. I’m not just talking about graduate programs or continuing studies types of programs here. Rather, I’m hoping that we can move towards providing streams of up-to-date content that learners can subscribe to at any time (and can drop their subscription to at any time). As a relevant side note here, keep your eyes on blockchain-based technologies here.

5) Consider the role of consortia and pooling resources. How might that fit into your strategic plan?

6) Consider why bootcamps continue to come onto the landscape.  What are traditional institutions of higher education missing here?

7) And lastly, if one doesn’t already exist, form a small, nimble, innovative group within your organization — what I call a TrimTab Group — to help identify what will and won’t work for your institution.

 

 

 

 

 

From DSC:
I know Quentin Schultze from our years working together at Calvin College, in Grand Rapids, Michigan (USA). I have come to greatly appreciate Quin as a person of faith, as an innovative/entrepreneurial professor, as a mentor to his former students, and as an excellent communicator. 

Quin has written a very concise, wisdom-packed book that I would like to recommend to those people who are seeking to be better communicators, leaders, and servants. But I would especially like to recommend this book to the leadership at Google, Amazon, Apple, Microsoft, IBM, Facebook, Nvidia, the major companies developing robots, and other high-tech companies. Why do I list these organizations? Because given the exponential pace of technological change, these organizations — and their leaders — have an enormous responsibility to make sure that the technologies that they are developing result in positive changes for societies throughout the globe. They need wisdom, especially as they are working on emerging technologies such as Artificial Intelligence (AI), personal assistants and bots, algorithms, robotics, the Internet of Things, big data, blockchain and more. These technologies continue to exert an increasingly powerful influence on numerous societies throughout the globe today. And we haven’t seen anything yet! Just because we can develop and implement something, doesn’t mean that we should. Again, we need wisdom here.

But as Quin states, it’s not just about knowledge, the mind and our thoughts. It’s about our hearts as well. That is, we need leaders who care about others, who can listen well to others, who can serve others well while avoiding gimmicks, embracing diversity, building trust, fostering compromise and developing/exhibiting many of the other qualities that Quin writes about in his book. Our societies desperately need leaders who care about others and who seek to serve others well.

I highly recommend you pick up a copy of Quin’s book. There are few people who can communicate as much in as few words as Quin can. In fact, I wish that more writing on the web and more articles/research coming out of academia would be as concisely and powerfully written as Quin’s book, Communicate Like a True Leader: 30 Days of Life-Changing Wisdom.

 

 

To lead is to accept responsibility and act responsibly.
Quentin Schultze

 

 

 

Global Human Capital Report 2017 — from the World Economic Forum

Excerpt from the Conclusion section (emphasis DSC):

Technological change and its impact on labour markets calls for a renewed focus on how the world’s human capital is invested in and leveraged for social well-being and economic prosperity for all. Many of today’s education systems are already disconnected from the skills needed to function in today’s labour markets and the exponential rate of technological and economic change is further increasing the gap between education and labour markets. Furthermore, the premise of current education systems is on developing cognitive skills, yet behavioural and non-cognitive skills that nurture an individual’s capacity to collaborate, innovate, self-direct and problem-solve are increasingly important. Current education systems are also time-compressed in a way that may not be suited to current or future labour markets. They force narrow career and expertise decisions in early youth. The divide between formal education and the labour market needs to be overcome, as learning, R&D, knowledge-sharing, retraining and innovation take place simultaneously throughout the work life cycle, regardless of the job, level or industry.

 

Insert from DSC…again I ask:

Is is time to back up a major step and practice design thinking on the entire continuum of lifelong learning?”

 

Education delivery and financing mechanisms have gone through little change over the last decades. In many countries, many youth and children may find their paths constrained depending on the type of education they are able to afford, while others may not have access to even basic literacy and learning. On the other hand, many developed world education systems have made enormous increases in spending—with little explicit return. Early childhood education and teacher quality remain neglected areas in many developed and developing countries, despite their proven impact on learning outcomes. Both areas also suffer from lack of objective, global data.

Generational shifts also necessitate an urgent focus by governments on human capital investments, one that transcends political cycles. Ageing economies will face a historical first, as more and more of their populations cross into the 65 and over age group and their workforces shrink further, necessitating a better integration of youth, female workers, migrants and older workers. Many emerging economies face change of a different kind as a very large cohort of the next generation—one that is more connected and globalized than ever before—enters the workforce with very different aspirations, expectations and worldviews than their predecessors.

The expansion of the digital economy is accelerating the presence of a new kind of productive entity, somewhere between human capital and physical capital—robots and intelligent algorithms. As a result, some experts expect a potential reduction in the use of human labour as part of economic value creation while others expect a restructuring of the work done by people across economies but stable or growing overall levels of employment.19 Yet others have cautioned of the risks to economic productivity of technological reticence at the cost of realizing the raw potential of new technological advancements unfettered.20 While in the immediate term the link between work and livelihoods remains a basic feature of our societies, the uncertainty around the shifts underway poses fundamental questions about the long-term future structure of economies, societies and work. However, for broad-based transition and successful adaptation towards any one of these or other long-term futures, strategic and deep investments in human capital will be even more—not less—important than before.

 

 

 

 

Future Forward: The Next Twenty Years of Higher Education — from Blackboard with a variety of contributors

Excerpts:

As you read their reflections you’ll find several themes emerge over and over:

  • Our current system is unsustainable and ill-suited for a globally connected world that is constantly changing.
  • Colleges and universities will have to change their current business model to continue to thrive, boost revenue and drive enrollment.
  • The “sage on the stage” and the “doc in the box” aren’t sustainable; new technologies will allow faculty to shift their focus on the application of learning rather than the acquisition of knowledge.
  • Data and the ability to transform that data into action will be the new lifeblood of the institution.
  • Finally, the heart and soul of any institution are its people. Adopting new technologies is only a small piece of the puzzle; institutions must also work with faculty and staff to change institutional culture.

Some quotes are listed below.

 

“What’s more, next-generation digital learning environments must bridge the divide between the faculty-directed instructivist model our colleges and universities have always favored and the learner-centric constructivist paradigm their students have come to expect and the economy now demands.”

It will be at least 10 years before systems such as this become the standard rather than the exception. Yet to achieve this timeline, we will have to begin fostering a very different campus culture that embraces technology for its experiential value rather than its transactional expediency, while viewing education as a lifelong pursuit rather than a degree-driven activity.

Susan Aldridge

 

 

 

Q: What are the biggest challenges facing higher education right now?

A: I think it is a difficult time for decisionmakers to know how to move boldly forward. It’s almost funny, nobody’s doing five-year strategic plans anymore. We used to do ten-year plans, but now it’s “What’s our guiding set of principles and then let’s sort of generally go towards that.” I think it’s really hard to move an entire institution, to know how to keep it sustainable and serving your core student population. Trying to figure out how to keep moving forward is not as simple as it used to be when you hired faculty and they showed up in the classroom. It’s time for a whole new leadership model. I’m not sure what that is, but we have to start reimagining our organizations and our institutions and even our leadership.

Marie Cini

 

 

 

One of the things that is frustrating to me is the argument that online learning is just another modality. Online learning is much more than that. It’s arguably the most transformative development since the G.I. Bill and, before that, the establishment of land-grant universities. 

I don’t think we should underestimate the profound impact online education has had and will continue to have on higher education. It’s not just another modality; it’s an entirely new industry.

Robert Hansen

 

 

From DSC:
And I would add (to Robert’s quote above) that not since the printing press was invented close to 500 years ago have we seen such an enormously powerful invention as the Internet. To bypass the Internet and the online-based learning opportunities that it can deliver is to move into a risky, potentially dangerous future. If your institution is doing that, your institution’s days could be numbered. As we move into the future — where numerous societies throughout the globe will be full of artificial intelligence, big data, robotics, algorithms, business’ digital transformations, and more — your institutions’ credibility could easily be at stake in a new, increasingly impactful way. Parents and students will want to know that there’s a solid ROI for them. They will want to know that a particular college or university has the foundational/core competencies and skills to prepare the learner for the future that the learner will encounter.

 

 

 

Q: What are the biggest challenges facing higher education right now?

A: I think the biggest challenge is the stubborn refusal of institutions to acknowledge that the 20th century university paradigm no longer works, or at least it doesn’t work anymore for the majority of our institutions. I’m not speaking on behalf of our members, but I think it’s fair to say that institutions are still almost entirely faculty-centered and not market-driven. Faculty, like so many university leaders today who come from faculty ranks, are so often ill-equipped to compete in the Wild West that we’re seeing today, and it’s not their fault. They’re trained to be biologists and historians and philosophers and musicians and English professors, and in the past there was very little need to be entrepreneurial. What’s required of university leadership now looks very much like what’s required in the fastpaced world of private industry.

If you are tuition dependent and you haven’t figured out how to serve the adult market yet, you’re in trouble.

Robert Hansen

 

 

 

It’s not just enough to put something online for autodidacts who already have the time, energy, and prior skills to be able to learn on their own. You really need to figure out how to embed all the supports that a student will need to be successful, and I don’t know if we’ve cracked that yet.

Amy Laitinen

 

 

 

The other company is Amazon. Their recent purchase of Whole Foods really surprised everybody. Now you have a massive digital retailer that has made billions staying in the online world going backwards into brick-and-mortar. I think if you look at what you can do on Amazon now, who’s to say in three years or five years, you won’t say, “You know what, I want to take this class. I want to purchase it through Amazon,” and it’s done through Amazon with their own LMS? Who’s to say they’re not already working on it?

Justin Louder

 

 

 

 

We are focused on four at Laureate. Probably in an increasing order of excitement to me are game-based learning (or gamification), adaptive learning, augmented and virtual reality, and cognitive tutoring.

Darrell Luzzo

 

 

 

 

I would wave my hand and have people lose their fear of change and recognize that you can innovate and do new things and still stay true to the core mission and values. My hope is that we harness our collective energy to help our students succeed and become fully engaged citizens.

Felice Nudelman

 

 

 

 

 

Technology Moves to the Head of the 21st Century Classroom — from technologyreview.com

 

Tomorrow’s jobs will demand collaborative workers steeped in hands-on problem solving. To that end, digital learning is leveling the playing field for far-flung disadvantaged students who previously would have had no chance to be part of this new workforce, as well as boosting the skills of students and workers closer to home. Cloud, virtualization, and software-defined networking—along with consumer electronic devices—are among the many advanced technologies enabling this development.

 

Excerpt:

The potent combination of globalization and digital transformation is upending the requirements for tomorrow’s workforce, underscoring the need for programs like the VMware-powered curriculum at the LEAP school. Such digital learning initiatives shift emphasis away from rote book- and lecture-style teaching to interactive experiences focused on collaboration, personalized content, and hands-on problem solving. The ability to leverage core IT infrastructure such as virtualized servers, networking, and storage, in concert with mobile technology, enables students in remote communities from Diepsloot to rural America to participate in digital learning experiences to which they previously had no access.

New learning prototypes are critical as the accelerated pace of change disrupts traditional business models and creates new 21st century jobs that demand different skill sets. According to a World Economic report, 35 percent of core workplace skills will change between 2015 and 2020, with complex problem solving, critical thinking, creativity, and collaboration in high demand. At the same time, the report found that 65 percent of children entering primary school today will end up working in jobs that don’t currently exist, underscoring the need for new skills training using hands-on and exploratory learning techniques.

 

 

 

 

From DSC:
I appreciated hearing the perspectives from Bruce Dixon and Will Richardson this morning, as I listed to a webinar that they recently offered. A few key takeaways for me from that webinar — and with a document that they shared — were:

  • The world has fundamentally changed. (Bruce and Will also mentioned the new pace of change; i.e., that it’s much faster.)
  • We need to have more urgency about the need to reimagine school, not to try to improve the existing model.
  • “Because of the advent of the Web and the technologies we use to access it, learning is, in a phrase, leaving the (school) building.”
  • There is a newfound capacity to take full control of one’s own learning; self-determined learning should be at the center of students’ and teachers’ work; co-constructed curriculum
  • And today, at a moment when learners of all ages have never had more agency over their own learning, schools must unlearn centuries old mindsets and practices and relearn them in ways that truly will serve every child living in the modern, connected world.
  • Will and Bruce believe that every educator — and district for that matter — should articulate their own “principles of learning”
  • Beliefs about how kids learn (powerfully and deeply) need to be articulated and consistently communicated and lived out
  • Everything we do as educators, administrators, etc. tells a story. What stories are we telling? (For example, what does the signage around your school building say? Is it about compliance? Is is about a love of learning? Wonder? What does the 20′ jumbo tron say about priorities? Etc.)
  • Bruce and Will covered a “story audit” and how to do one

 

“Learning is, in a phrase, leaving the (school) building.”

Richardson & Dixon

 

 

Also see:

 

 

 

These educators have decades worth of experience. They are pulse-checking their environments. They want to see students thrive both now and into the future. For these reasons, at least for me, their perspectives are highly worth reflecting upon.

 

 

 

Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017 — from gartner.com by Kasey Panetta
Enterprises should explain the business potential of blockchain, artificial intelligence and augmented reality.

Excerpt (emphasis DSC):

…emerging technologies such as machine learning, blockchain, drones (commercial UAVs), software-defined security and brain-computer interfaces have moved significantly along the Hype Cycle since 2016.

The Gartner Hype Cycle for Emerging Technologies, 2017 focuses on three emerging technology mega-trends: Artificial intelligence (AI) everywhere, transparently immersive experiences and digital platforms. Enterprise architects and technology innovation leaders should explore and ideate these three mega-trends to understand the future impacts to their business.

“Organizations will continue to be faced with rapidly accelerating technology innovation that will profoundly impact the way they deal with their workforces, customers and partners,” says Mike J. Walker, research director. “Our 2017 Hype Cycle reveals three distinct technology trends that profoundly create new experiences with unrivaled intelligence, and offer platforms that propel organizations to connect with new business ecosystems in order to become competitive over the next five to 10 years.”

 

 

 

 

 

 

 

In an AI-powered world, what are potential jobs of the future? — from readwrite.com

Excerpt:

With virtual assistants answering our emails and robots replacing humans on manufacturing assembly lines, mass unemployment due to widespread automation seems imminent. But it is easy to forget amid our growing unease that these systems are not “all-knowing” and fully competent.

As many of us have observed in our interactions with artificial intelligence, these systems perform repetitive, narrowly defined tasks very well but are quickly stymied when asked to go off script — often to great comical effect. As technological advances eliminate historic roles, previously unimaginable jobs will arise in the new economic reality. We combine these two ideas to map out potential new jobs that may arise in the highly automated economy of 2030.

 

 

Despite many claims to the contrary, designing a fully autonomous system is incredibly complex and remains far out of reach. For now, training a human is still much cheaper than developing robot replacement.

 

 


From DSC:


Moving forward, perhaps one of the key values/deliverables that higher education will bring to the table will be helping people decide which of the jobs out there are “safe for now and/or into the next decade” and which jobs students should steer clear of (as such positions are already disappearing or will soon be disappearing — to be replaced by robotics, algorithms, AI, and such).*

Along these lines, Tom Vander Ark’s recent posting (below) is akin to what I’m talking about:

Staying Ahead of the Robots: What Grads Should Know and Be Able To Do

Check out this excerpt from Tom’s article:

A recent Pew report on the future of jobs concluded:

Machines are eating humans’ job talents. And it’s not just about jobs that are repetitive and low-skill. Automation, robotics, algorithms and artificial intelligence (AI) in recent times have shown they can do equal or sometimes even better work than humans who are dermatologistsinsurance claims adjusterslawyersseismic testers in oil fieldssports journalists and financial reporterscrew members on guided-missile destroyershiring managerspsychological testersretail salespeople, and border patrol agents. Moreover, there is growing anxiety that technology developments on the near horizon will crush the jobs of the millions who drive cars and trucks, analyze medical tests and dataperform middle management choresdispense medicinetrade stocks and evaluate marketsfight on battlefieldsperform government functions, and even replace those who program software – that is, the creators of algorithms.

Now if only we could get our accrediting methods/agencies up to speed (i.e., to become far more responsive), this could be a very valuable service to provide for prospective students in the future.

 


 

 


 

*Addendum added on 8/24/17 — a relevant quote from Cathy Engelbert, Deloitte’s CEO, on 8/22/17

We ultimately need to help today’s workers—drivers, factory workers, and beyond—discover where demand for skills will be in five to 10 years and help them gain the necessary expertise and experience to do them well. Historically, wholesale job retraining has been challenging to scale, but the inexorable nature of this transition demands that we try to help them be productive in an even more digitized world economy. We already have a skills gap; we need to figure out how to digitize and skill those workers to match them with the demand for available jobs. There is a collective dialogue that should be engaged now so we can create meaningful, fulfilling, and productive opportunities for all.

 


 

 

Report: AI will be in nearly all new software by 2020 — from thejournal.com by Joshua Bolkan

Excerpt:

Artificial intelligence will be in nearly all new software products by 2020 and a top five investment priority for more than 30 percent of chief information officers, according to a new report from Gartner.

The company lists three keys to successfully exploiting AI technologies over the next few years:

  • Many vendors are “AI washing” their products, or applying the term artificial intelligence to tools that don’t really merit it. Vendors should use the term wisely and be clear about what differentiates their AI products and what problems they solve;
  • Forego more complicated or cutting-edge AI techniques in favor of simpler, proven approaches; and
  • Organizations do not have the skills to evaluate, build or deploy AI and are looking for embedded or packaged AI rather than custom building their own.

 

 

 

 

Major Coding Bootcamps Going Out of Business — from campustechnology.com by Sri Ravipati

Excerpt:

In a surprising turn of events, two major coding bootcamps, within the span of about a week, have announced they are shutting down all operations.

Most recently, after a four-year run, South Carolina-based The Iron Yard (TIY) revealed last Friday it would close its 15 campuses, including locations like Atlanta, Austin, Houston and Charleston where other coding bootcamps are flourishing.

Similarly, Dev Bootcamp (DBC) on July 12 announced via Facebook that it would shutdown operations at all six locations — Austin, Chicago, San Diego, San Francisco, Seattle and New York — by the end of the summer.

 

From DSC:
I can almost hear the snickering from a variety of people within higher education about this situation. If gloating had an audible sound associated with it, I’d likely have to go find some earplugs. But I have a message for those who are snickering and gloating right now — saying something along the lines of, “Ha! So much for these alternatives to traditional higher education! They’re nothing, and they’ll come to nothing!”

That may be so. Such relatively new alternatives to traditional institutions of higher education may come to nothing. But you know what? At least those organizations are trying to be much more responsive than many institutions of traditional higher education are being! They’ve recognized that there are unmet needs — gaps, if you will — arising from our current systems. Gaps in either the content that we’re providing and/or the manner in which we’re providing it. Gaps that thousands of students have signed up for in a relatively short time. Those gaps should be cause for action within traditional institutions of higher education. They should be cause for realizing that we aren’t responding nearly fast enough to today’s new pace of change.

The pace of change has changed. It is lightning fast these days. Don’t believe me? Go check out some of the descriptions for the hot jobs out there these days. Seriously. Go do it. Go find out which skills you need to get your foot in the door to acquire those types of positions. It’ll blow your mind!

And there are ramifications to this.

If our accreditation systems need to change, than so be it. Let’s identify those necessary changes and make ’em happen!

Because:

  • WE have some serious responsibility for the educations that we are providing to this next generation!!! 
  • WE need to prepare them for what they’ll need to be marketable in the future — so that they can put bread and butter on their tables throughout their careers.
  • WE need to act!
  • WE need to be responsive!

This is not a time for gloating. Rather, this is a time for some serious action.

 

 

 



Addendums on 8/2/17 and 8/3/17:



Jobs Report: 97 Percent of Flatiron School Graduates Land Jobs — from by Sri Ravipati

Excerpt:

While two major coding bootcamps shut down earlier this week, another released its latest jobs report and says it had the strongest student outcomes to date.

The Flatiron School based in New York, NY has released an independently verified jobs report every year since 2014 — “pioneering the concept of outcomes reporting and setting a standard of transparency in educational outcomes,” the latest report reads. It’s the company’s commitment to accessibility and transparency that have allowed its programs to stay open for five years now, says Adam Enbar, co-founder of the Flatiron School.

 

More bootcamps are quietly coming to a university near you — from edsurge.com by Sydney Johnson

Excerpt:

In the last two years, a surge of nonprofit, four-year institutions have hopped on the bootcamp bandwagon. These programs, often on skills such as software development or data analytics, have arrived in a number of ways—from universities partnering with local for-profit bootcamps, or colleges creating their own intensive training programs completely in-house.But while bootcamps are often associated with tech skills, it seems that traditional universities trying out the model are interested in more than just coding. An increasing number of traditional higher-ed institutions are now applying bootcamp trainings to other fields, such as healthcare, accounting and even civics and political science.

 

 

 

Robots and AI are going to make social inequality even worse, says new report — from theverge.com by
Rich people are going to find it easier to adapt to automation

Excerpt:

Most economists agree that advances in robotics and AI over the next few decades are likely to lead to significant job losses. But what’s less often considered is how these changes could also impact social mobility. A new report from UK charity Sutton Trust explains the danger, noting that unless governments take action, the next wave of automation will dramatically increase inequality within societies, further entrenching the divide between rich and poor.

The are a number of reasons for this, say the report’s authors, including the ability of richer individuals to re-train for new jobs; the rising importance of “soft skills” like communication and confidence; and the reduction in the number of jobs used as “stepping stones” into professional industries.

For example, the demand for paralegals and similar professions is likely to be reduced over the coming years as artificial intelligence is trained to handle more administrative tasks. In the UK more than 350,000 paralegals, payroll managers, and bookkeepers could lose their jobs if automated systems can do the same work.

 

Re-training for new jobs will also become a crucial skill, and it’s individuals from wealthier backgrounds that are more able to do so, says the report. This can already be seen in the disparity in terms of post-graduate education, with individuals in the UK with working class or poorer backgrounds far less likely to re-train after university.

 

 

From DSC:
I can’t emphasize this enough. There are dangerous, tumultuous times ahead if we can’t figure out ways to help ALL people within the workforce reinvent themselves quickly, cost-effectively, and conveniently. Re-skilling/up-skilling ourselves is becoming increasingly important. And I’m not just talking about highly-educated people. I’m talking about people whose jobs are going to be disappearing in the near future — especially people whose stepping stones into brighter futures are going to wake up to a very different world. A very harsh world.

That’s why I’m so passionate about helping to develop a next generation learning platform. Higher education, as an industry, has some time left to figure out their part/contribution out in this new world. But the window of time could be closing, as another window of opportunity / era could be opening up for “the next Amazon.com of higher education.”

It’s up to current, traditional institutions of higher education as to how much they want to be a part of the solution. Some of the questions each institution ought to be asking are:

  1. Given our institutions mission/vision, what landscapes should we be pulse-checking?
  2. Do we have faculty/staff/members of administration looking at those landscapes that are highly applicable to our students and to their futures? How, specifically, are the insights from those employees fed into the strategic plans of our institution?
  3. What are some possible scenarios as a result of these changing landscapes? What would our response(s) be for each scenario?
  4. Are there obstacles from us innovating and being able to respond to the shifting landscapes, especially within the workforce?
  5. How do we remove those obstacles?
  6. On a scale of 0 (we don’t innovate at all) to 10 (highly innovative), where is our culture today? Where do we hope to be 5 years from now? How do we get there?

…and there are many other questions no doubt. But I don’t think we’re looking into the future nearly enough to see the massive needs — and real issues — ahead of us.

 

 

The report, which was carried out by the Boston Consulting Group and published this Wednesday [7/12/17], looks specifically at the UK, where it says some 15 million jobs are at risk of automation. But the Sutton Trust says its findings are also relevant to other developed nations, particularly the US, where social mobility is a major problem.

 

 

 

 

The case for a next generation learning platform [Grush & Christian]

 

The case for a next generation learning platform — from campustechnology.com by Mary Grush & Daniel Christian

Excerpt (emphasis DSC):

Grush: Then what are some of the implications you could draw from metrics like that one?

Christian: As we consider all the investment in those emerging technologies, the question many are beginning to ask is, “How will these technologies impact jobs and the makeup of our workforce in the future?”

While there are many thoughts and questions regarding the cumulative impact these technologies will have on our future workforce (e.g., “How many jobs will be displaced?”), the consensus seems to be that there will be massive change.

Whether our jobs are completely displaced or if we will be working alongside robots, chatbots, workbots, or some other forms of AI-backed personal assistants, all of us will need to become lifelong learners — to be constantly reinventing ourselves. This assertion is also made in the aforementioned study from McKinsey: “AI promises benefits, but also poses urgent challenges that cut across firms, developers, government, and workers. The workforce needs to be re-skilled to exploit AI rather than compete with it…”

 

 

A side note from DSC:
I began working on this vision prior to 2010…but I didn’t officially document it until 2012.

 

The Living [Class] Room -- by Daniel Christian -- July 2012 -- a second device used in conjunction with a Smart/Connected TV

 

Learning from the Living [Class] Room:

A global, powerful, next generation learning platform

 

What does the vision entail?

  • A new, global, collaborative learning platform that offers more choice, more control to learners of all ages – 24×7 – and could become the organization that futurist Thomas Frey discusses here with Business Insider:

“I’ve been predicting that by 2030 the largest company on the internet is going to be an education-based company that we haven’t heard of yet,” Frey, the senior futurist at the DaVinci Institute think tank, tells Business Insider.

  • A learner-centered platform that is enabled by – and reliant upon – human beings but is backed up by a powerful suite of technologies that work together in order to help people reinvent themselves quickly, conveniently, and extremely cost-effectively
  • A customizable learning environment that will offer up-to-date streams of regularly curated content (i.e., microlearning) as well as engaging learning experiences
  • Along these lines, a lifelong learner can opt to receive an RSS feed on a particular topic until they master that concept; periodic quizzes (i.e., spaced repetition) determines that mastery. Once mastered, the system will ask the learner whether they still want to receive that particular stream of content or not.
  • A Netflix-like interface to peruse and select plugins to extend the functionality of the core product
  • An AI-backed system of analyzing employment trends and opportunities will highlight those courses and streams of content that will help someone obtain the most in-demand skills
  • A system that tracks learning and, via Blockchain-based technologies, feeds all completed learning modules/courses into learners’ web-based learner profiles
  • A learning platform that provides customized, personalized recommendation lists – based upon the learner’s goals
  • A platform that delivers customized, personalized learning within a self-directed course (meant for those content creators who want to deliver more sophisticated courses/modules while moving people through the relevant Zones of Proximal Development)
  • Notifications and/or inspirational quotes will be available upon request to help provide motivation, encouragement, and accountability – helping learners establish habits of continual, lifelong-based learning
  • (Potentially) An online-based marketplace, matching learners with teachers, professors, and other such Subject Matter Experts (SMEs)
  • (Potentially) Direct access to popular job search sites
  • (Potentially) Direct access to resources that describe what other companies do/provide and descriptions of any particular company’s culture (as described by current and former employees and freelancers)
  • (Potentially) Integration with one-on-one tutoring services

Further details here >>

 

 

 



Addendum from DSC (regarding the resource mentioned below):
Note the voice recognition/control mechanisms on Westinghouse’s new product — also note the integration of Amazon’s Alexa into a “TV.”



 

Westinghouse’s Alexa-equipped Fire TV Edition smart TVs are now available — from theverge.com by Chaim Gartenberg

 

The key selling point, of course, is the built-in Amazon Fire TV, which is controlled with the bundled Voice Remote and features Amazon’s Alexa assistant.

 

 

 

Finally…also see:

  • NASA unveils a skill for Amazon’s Alexa that lets you ask questions about Mars — from geekwire.com by Kevin Lisota
  • Holographic storytelling — from jwtintelligence.com
    The stories of Holocaust survivors are brought to life with the help of interactive 3D technologies.
    New Dimensions in Testimony is a new way of preserving history for future generations. The project brings to life the stories of Holocaust survivors with 3D video, revealing raw first-hand accounts that are more interactive than learning through a history book.  Holocaust survivor Pinchas Gutter, the first subject of the project, was filmed answering over 1000 questions, generating approximately 25 hours of footage. By incorporating natural language processing from the USC Institute for Creative Technologies (ICT), people are able to ask Gutter’s projected image questions that trigger relevant responses.

 

 

 

 

Everyday Life in the Future — from hpmegatrends.com by Andrew Bolwell

 

Technology will play an increasingly vital role in our lives as we move into the future. Four major Megatrends — Rapid Urbanization, Changing Demographics, Hyper Globalization, and Accelerated Innovation — will have a sustained and transformative impact on businesses, societies, economies, cultures, and our personal lives.

 

 

 

From DSC:
With the ever increasing usage of artificial intelligence, algorithms, robotics, and automation, people are going to need to reinvent themselves quickly, cost-effectively, and conveniently. As such, we had better begin working immediately on a next generation learning platform — before the other tidal waves start hitting the beach. “What do you mean by saying ‘other tidal waves’ — what tidal waves are you talking about anyway?” one might ask.

Well….here’s one for you:


 

 

New Report Predicts Over 100,000 Legal Jobs Will Be Lost To Automation — from futurism.com by Jelor Gallego
An extensive new analysis by Deloitte estimates that over 100,000 jobs will be lost to technological automation within the next two decades. Increasing technological advances have helped replace menial roles in the office and do repetitive tasks

 


From DSC:
I realize that not all of this is doom and gloom. There will be jobs lost and there will be jobs gained. A point also made by MIT futurists Andrew McAfee and Erik Brynjolfsson in a recent podcast entitled, “
Want to stay relevant? Then listen up(in which they explain the momentous technological changes coming next–and what you can do to harness them).

But the point is that massive reinvention is going to be necessary. Traditional institutions of higher education — as well as the current methods of accreditation — are woefully inadequate to address the new, exponential pace of change.

 

 

 


 

Here’s my take on what it’s going to take to deliver constantly up-to-date streams of relevant content at an incredibly affordable price.

 


 

 

 

The Higher Education Technology Paradox — from edtechmagazine.com by Hank Lucas
The academic rewards system will continue to stymie technology adoption unless higher ed administrators promote organizational change.

Excerpts:

The number one paradox in higher education is that technology is both transforming and disrupting universities around the world. Institutions that adapt to the technology and become content producers will survive and flourish; those confined to being content consumers will struggle to stay in business.

What does it take for a university to develop the kind of materials described above? Obviously, it requires money, but more than money it needs a motivated and committed faculty. The reward system in most institutions and the inherent conservatism of faculty members create a huge barrier to adopting new technologies for education. (Many faculty members are in denial that the technology can improve student learning and that it will be widely implemented.)

How does the reward system impact technology adoption?

  • Assistant professors at research universities are rewarded for publishing scholarly articles and books, which they must do to be granted tenure. They cannot risk the time needed to master the new technologies.
  • Tenured faculty can largely do what they want, and by the time they have received tenure have fallen into a rhythm of research and teaching; once tenured they are expected to undertake more service to the institution. Where does the time come from to adopt a new approach to the classroom?
  • Non-tenure track instructors are employed because they are good, or at least adequate, teachers. Adopting new technology in the classroom is risky and could result in lower student evaluations, which in turn could affect their employment status.

 


From DSC:
This is one of the reasons why I believe that a new organization will arise in the future that uses a solid, team-based approach from day 1. They will have teams of experts from a variety of fields/disciplines — and they will have the types of incentive systems that one would expect to see in startup companies. They will value innovation and will see to it that ideas can be grown and supported.

Anybody come to mind? How about Amazon.com? 

Also, faculty members — like all of us — have a limited amount of time and energy. The current workplace has loaded up faculty members’ job plates — they don’t have much time to experiment with new technologies. Also — again, like all of us — they have a variety of skills and interests. Many times, those skills and interest don’t involve working with technology. 

Look for more team-based approaches to dominate the future of higher education.


 
© 2025 | Daniel Christian